Rize Contemporary ri-ab5-a18-wwm-l-u-h User manual

OWNER’S MANUAL

Wireless Adjustable Bed

The

“CONTEMPORARY”

Model Number: RI-AB5-A18-WWM-L-U-H

Serial Number: ___ __________ ______

(Pla e your serial number here for ready referen e)

This produ t and all our bedding produ ts are overed by one or more of the following issued

and pending U.S. patents in luding Nos. 7448100, D657157, D663542, D657158, D657156,

8209801, 8209800, D663544, D663543 and other patents pending.

Wireless Adjustable Bed

The

“CONTEMPORARY”

Safety Pre autions.......................................................................1

Parts List......................................................................................3

Installation Guide........................................................................4

Wireless Hand Control Operation Guide .................................6

Troubleshooting ........................................................................10

Warranty & Registration ............................................................12

Model Number: RI-AB5-A18-WWM-L-U-H

Table of Contents

Wireless Adjustable Bed

The “CONTEMPORARY”

Safety Precautions

ATTENTION

IMPORTANT SAFETY INSTRUCTIONS.

PLEASE READ THESE INSTRUCTIONS

THOROUGHLY BEFORE USING THIS

PRODUCT.

ELECTRICAL SAFETY

Always unplug this adjustable bed frame from the

ele tri al outlet before any leaning or maintenan e

of the bed frame. To safely dis onne t, make sure all

ontrols are in the off position, then remove the

plug from the outlet.

Keep ord away from heated surfa es. Keep air

openings free of lint, hair and the like - never operate

when air openings are blo ked. Never drop or insert

any obje t into any opening. Use only indoors.

Cease use of this bed frame and onta t a qualified

servi e enter for repair if: (1) it has a damaged ord

or plug, (2) it is not working properly, (3) it has been

dropped or damaged, or (4) it has been dropped

into water.

GROUNDING SAFETY

To redu e the risk of ele tri sho k, ele tri al fire, or faulty

operation of this produ t, your Adjustable Bed features a

polarized plug meant to be used only with a grounded

ele tri al outlet. If this plug does not fit into your outlet,

onta t a qualified ele tri ian to install a properly

grounded outlet. Failure to use a properly grounded

outlet for this produ t will ompromise this important

grounding safety feature. The use of adapters is not

re ommended unless the outlet is he ked by a

qualified ele tri ian to ensure the proper grounding of

the adapter. Please note: Unauthorized modifi ations

to this produ t ould void the ele tri al portion of

your warranty.

FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED

SHOULD BE PLUGGED INTO A SURGE PROTECTOR

(not supplied with this Adjustable Bed).

WARRANTY WARNING!

This bed is spe ifi ally designed to require no

maintenan e by you, the user. Any opening or tamper-

ing with the ontrol box, motors or hand ontrols (with

the ex eption of the battery ompartment if equipped)

will result in a void of the warranty. Only those

authorized may ondu t repairs or part

repla ement on your adjustable bed.

IN-HOME USE ONLY

This Adjustable Bed

is designed ex lusively for in-home use.

HOSPITAL DISCLAIMER: It is NOT desi ned for hospital use

and is NOT desi ned to meet hospital standards. Do not

use this bed with TENT TYPE oxy en therapy equipment or

use near explosive ases.

IMPORTANT SAFETY FEATURES

Weight failsafe feature: In the ase that an overload of

weight is pla ed on the head or foot me hanism, the

ontrol unit will automati ally stop all fun tions. The

ontrol unit will automati ally resume all fun tions

30 se onds after ex ess weight is removed.

Lo king aster feature: This Adjustable Bed may be

equipped with spe ial lo king asters. For your safety,

these asters will prevent bed movement when all

asters are in the lo ked position. To lo k asters, push

down the safety lat h on the aster. To resume produ t

mobility, lift the safety lat h up.

Please note: If your Adjustable Bed is positioned on a

hard floor surface such as hardwood or tile, it is strongly

recommended that rubber caster cups or carpet squares

are placed under the casters in addition to locking them

in place. Casters will not roll when locked, but may slide

on an uncarpeted surface.

Wireless Adjustable Bed

The “CONTEMPORARY”

Safety Precautions

CONSUMERS WITH PACEMAKERS

It is possible that the (optional) vibrating feature of this

bed may be interpreted falsely by some pa emakers as

movement and/or exer ise. This is ommon with any

produ t that produ es a vibrating motion, and may or

may not affe t your pa emaker. Please onsult your

physi ian with any on erns.

RADIO FREQUENCY IS 433.92 MHZ.

FCC omplian e devi e omplies with part

15 of the FCC Rules.

Operation is subje t to the following two onditions:

(1) This devi e may not ause harmful interferen e, and

(2) this devi e must a ept any interferen e re eived,

in luding interferen e that may ause undesired

operation.

Any hange to the antenna or the devi e ould result in

the devi e ex eeding the RF exposure requirements and

void user’s right to operate the devi e.

The input transformer voltage is AC120V 60HZ; the

output voltage is DC24V 3A. In the ase of a short- ir uit,

a fuse on the transformer will blow to prote t the

ele tri al equipment of the devi e (Fuse: 1A~1.5A.).

Should this o ur, you should seek professional assistan e

to fix the problem, and all Customer Care at:

1-877-826-8757

PRODUCT RATINGS

Lift Motor Restri tions: The lift motors in this bed are

NOT designed to operate ontinuously for more than

three (3) minutes over a thirty (30) minute time period,

or approximately 10% duty y le. To ensure reliable

fun tionality and full life of this produ t, do not attempt

to ex eed these limits.

NOTE: Attempting to circumvent or exceed this rating will

shorten the life expectancy of the product and may void

the warranty.

Weight Restri tions: The re ommended weight limits on

our adjustable beds are: Twin/TXL/Split QN/Split CA

King: 575 Pounds, Full/FXL: 600 Pounds, Queen: 650

Pounds.

The stru ture of the bed will support the re ommended

weight when distributed evenly a ross the bed. Your Rize

adjustable bases are manufa tured with state of the art

ele troni s, and the most reliable motors (2 per unit),

ontrol boxes and linkage. The manufa ture warranties

these DC motors up to 500 lbs. in Queen Size. This war-

ranty ex eeds the industry norm for DC motors used in

adjustable bases. Although the warranty overs up to 500

lbs. in Queen Size, the Rize base has been tested for

weight load by a ertified independent testing laboratory

showing good performan e with weight loads above

700 lbs. per unit.

The hea an foot sections are not esigne to

in ivi ually support or lift the entire recommen e weight.

For optimal performan e, entering and exiting the

adjustable bed with the bed in the flat or level

position is re ommended.

NOTE: Exceeding the recommended weight restrictions could

damage your adjustable bed and void our warrant .

SMALL CHILDREN AND

PET WARNING

Immediately dispose of all pa king materials as it an

pose a smother risk to small hildren and pets. Injury

ould o ur also if hildren or pets are permitted to play

on or under the bed. Do not allow hildren to operate

this bed without adult supervision. 2

SAVE THESE

INSTRUCTIONS!

Proper operation of your

Rize Adjustable Bed®is necessary to

ensure the lon life and durability you

expect from a hi h-quality product.

The manufacturer has tested and

inspected this product prior to shipment.

NOTE: Before discardin any packin

materials, check the adjustable bed

frame carton and verify all items in

the parts list are included:

A. Remote Control (1)

B. Mattress Retainer Bra ket (1)

C. Bed Leg (2)

D. Inner Headboard Bra ket (2)

E. Outer Headboard Bra ket (2)

F. Retainer Bolt (4)

G. Headboard Bra ket Bolt (6)

H. 1/4 In h Washer (4)

I. 5/16 In h Washer (12)

J. 5/16 In h Nut (6)

K. Allen Key Wren h (1)

L. Wren h (1)

M. Lounger Bed Leg (2)

N. Knob Bolt (2)

O. Spring Washer (2)

Parts List

(1)

(2)

(4)

(6)

(4)

(12)

(6)

(1)

(2)

Wireless Adjustable Bed

The

“CONTEMPORARY”

Wireless Adjustable Bed

The “CONTEMPORARY”

Installation Guide

STEP 1.

For safety reasons, the following should be performed by 2 people.

Carefully lift the bed frame unit out of the shipping arton with the

top side fa ing downward.

STEP 2. Assembling Be Legs

For this step, you will need: 4 bed legs (Cand M), Knob bolts (N),

and spring washers (O), whi h an be found in the A essories box.

First turn the two (C) bed legs in a lo kwise dire tion into the holes

in the frame as shown above. Next thread ea h Lounger bed leg (M)

into the C- hannel frame. Make sure the leg opening is fa ing inside

the frame. Then, insert a Knob bolt (N) fitted with a spring washer

(O) into the predrilled hole in the C- hannel frame and through the

lounger bed leg. Tighten the Knob bolt in pla e. Repeat with the

remaining Lounger bed leg.

STEP 3.

Remove and extend the power ord from the frame.

STEP 4.

Take plasti wrapping off the base frame.

STEP 5.

Carefully rotate the base frame over so the top side is fa ing upward.

Be areful not to rest the frame on its side. The weight may damage

the legs.

STEP 6.

Plug the power ord into a grounded ele tri al outlet.

STEP 7.

Install batteries in hand unit.

If the hand unit is a wired unit, no batteries are needed.

Try all fun tions on the hand ontrol to

ensure all features are operational.

If the bed does not work, refer to Troubleshootin on p.14.

STEP 8.

Return bed to flat or level position.

STEP 9. Assembling

The Mattress Retainer Bracket

Fasten the mattress retainer bra ket (B) to the front of the bed frame

using the retainer bolts (F) and 1/4 in h Retainer washers (H), as

shown in the diagram below.

DO NOT OVERTIGHTEN THE BED LEGS.

NOTE:

Bed may be equipped with spe ial lo king

asters. To prevent movement of this produ t, all four

asters should be in the lo ked position. It is re om-

mended that rubber aster ups or arpet squares (not

in luded) are pla ed under asters in addition to lo king

them inpla e. Casters will not roll when lo ked, but may

slide on an un arpeted surfa e.

NOTE:For optimal safety, a surge prote tor should be

used (not supplied with this Adjustable Bed).

NOTE :

Use ONLY the allen wren h to fasten the retainer

bolts. DO NOT use a power s rewdriver as it may over tighten the

bolts. Mattress retainer hardware must NOT be over tightened.

If the adjustable frame is to be set up without a headboard,

simply install a mattress on the frame.Installation is now complete.

If a headboard is to be installed, proceed to step 10 on next pa e.

Important

MAKE SURE POWER CORDS DO NOT OBSTRUCT

ANY ADJUSTABLE BED MECHANISMS.

STEP 10. Assemble the Hea boar Bracket

i. Use the hand ontrol to elevate the head of the bed so

the bed base frame is rea hable.

iv. When headboard bra kets are assembled, make sure there is a spa e of 1.5 (38.1 mm) to 2 in hes (50.8 mm)

between the edge of the bed base and the headboard bra kets.

v. Se urely fasten the headboard bolts (not in luded with your adjustable bed) to the end of the headboard bra ket assembly.

vi. Measure the distan e from the enter of one mounting hole in the headboard to the enter of the other.

vii. Measure the distan e from the enter of one mounting hole in the headboard bra ket assembly to the enter of the other.

viii. If you need to adjust the headboard bra kets, uns rew the bolts holding the outer headboard bra kets and move them

the ne essary distan e. Reinstall the bolts and se urely tighten.

STEP 11.

Pla e your mattress on the adjustable bed frame surfa e. Your adjustable bed and headboard installation is now omplete.

If the bed omes with a programming option, turn to the Wireless Hand Control Operation Guide to pro eed. 5

IMPORTANT NOTES:

Failure to follow the installation steps as they appear in this gui e

coul result in amage to your a justable be frame.

Make sure to position the bottom of the hea boar cross member no more than

3 inches (76.2 mm) between the hea boar an the top of the mattress.

ii. Slide the inner headboard bra ket (D) into the C- hannel

frame. (The bra ket opening and the C- hannel opening should

fa e ea h other to reate a box shape.) Insert a retainer bolt (G)

fitted with a 5/16 in h washer (I) into one of the predrilled holes

in the C- hannel frame and through the inner headboard

bra ket. Tighten in pla e with a 5/16 in h washer (I) and 5/16

in h nut (J). Repeat on the other side.

iii. Pla e the open side of the outer headboard bra ket (E) onto

the exposed square tube of the inner headboard bra ket (D) to

reate a tight fit between (D) and (E). Insert a retainer bolt (G)

fitted with a 5/16 in h washer (I) into the outer headboard

bra ket (E) and through the inner headboard bra ket (D). Hand

tighten using a 5/16 in h washer (I) and a 5/16 in h nut (J).

(Leave loose enough for adjusting.) Repeat on

the other side.

Wireless Adjustable Bed

The “CONTEMPORARY”

Installation Guide

Wireless Hand

Remote Operation

FOR YOUR SAFETY, READ THE OWNER’S MANUAL CAREFULLY AND COMPLETELY BEFORE

OPERATING THIS PRODUCT. ELECTRIC SHOCK MAY OCCUR IF ELECTRICAL COMPONENTS

ARE NOT INSTALLED OR OPERATED ACCORDING TO THESE GUIDELINES.

Hea an Foot Position A justments (A, B, C, D)

• Press & Realease button to raise or lower the head and foot se tions of your adjustable bed. The premium “Wall-Glide” feature

will automati ally syn hronize with all Head & Foot adjustments.

NOTES: *“A ” will automati ally adjust headrest for perfe t head & ne k support. **“D” will allow the lowering of the foot

se tion for a “LOUNGE” position.

Be “Flat” Button (F)

• Press down and hold for 2 se onds to return bed to the flat position.

Hea an Foot Massage A justments (I,J,K,L)

• Press & Release button to a tivate the massage feature on the head and foot of the bed (starting at intensity 4 of 8). Gradually

in rease or de rease intensity of massage vibration by pressing the appropriate button. The lowest setting on ea h massage unit

will turn off the respe tive vibration. The massage feature is programmed with an Auto Shut-Off Timer that will automati ally

turn off the massage after 15 minutes of ontinuous use.

LED Si nature Li ht

*A. Raises the Head of the Bed

B. Lowers the Head of the Bed

C. Raises the Foot of the Bed

**D.Lowers the Foot of the Bed

F. Returns Head & Foot to FLAT

Position (hold 2 seconds)

I. Increases the Intensity

of Vibration (Head)

K. Increases the Intensity

of Vibration (Foot)

J. Decreases the Intensity

of Vibration (Head)

N. Turns on Massa e

Wave 1,2 or 3

P. Under Bed Li ht

L. Decreases the Intensity

of Vibration (Foot)

G. Zero Gravity

H. Loun e

M. Full Body Massa e

O. Stops Massa e

E. Incline Watchin TV/Readin

Wireless Adjustable Bed

The “CONTEMPORARY”

The

“CONTEMPORARY”

Wireless Hand

Remote Operation

NOTE:This bed may show minor intermittent performance because of typical RF interference.

This is normal in the operation of the bed, not a defect.

Wave Massage A justments (N)

• A tivates both units to wave mode massage. NOTE: You must stop the massage in order to a tivate another

massage setting su h as Full Body and Wave Massage.

Full Bo y Massage (M)

• Press to a tivate both the head and foot massage at the same time.

Zero Gravity (G)

• This fun tion allows your legs to be lifted to a position slightly higher than the hest. This allows blood to flow

ba k to the heart, redu ing stress and fatigue.

Incline (E)

• Press to raise the head se tion to an ideal position for wat hing TV, reading or laptop use.

Lounge (H)

• Press & Release to lower your legs. Raise your head and relax in a lounge position.

Un er Be Light (O)

• Press the button to turn on or off the under bed light. (Button on ba k of Hand Remote)

Remote Features

• The Wireless Adjustable Bed uses a RF (Radio Frequen y) hand ontrol system.

• When pressed, the buttons are ba klit, to aid in the visibility of the remote in low light environments..

• It is not ne essary to fa e the bed to operate the remote ontrol. Remote signal is best transmitted within

9 feet (3 meters) of the bed.

Safety

• In the ase that an overload of weight is pla ed on the head or foot me hanism, the ontrol unit will automati ally stop all

fun tions. The ontrol unit will automati ally resume all fun tions 30 se onds after ex ess weight is removed.

• Massage motors will automati ally shut off after running ontinuously for 15 minutes. All massage fun tions will be

operational again after 5 minutes. Automati Shut Off will o ur after 15 minutes of ontinuous use.

• The input transformer voltage is AC120V 60HZ, the output voltage is DC24V 3A. In the ase of a short- ir uit, a fuse on the

transformer will blow to prote t the ele tri al equipment (Fuse: 1A~1.5A.). Should this o ur, you MUST seek professional

assistan e to repla e the fuse. Call Customer Care at: 1-877-826-8757

Notice: The hanges or modifi ations not expressly approved by the party responsible for omplian e ould void the user’s

authority to operate the equipment.

Important Note: To omply with the FCC RF exposure omplian e requirements, no hange to the antenna or the devi e

is permitted. Any hange to the antenna or the devi e ould result in the devi e ex eeding the RF exposure requirements and

void user’s authority to operate the devi e.

THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO

CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND (2) THIS DEVICE MUST ACCEPT

ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.

Continued

NOTE:I

f the massa e motors are operatin and the “FLAT” button (F) is pressed, the massa e motors will stop

operatin durin the lowerin of the bed frame. After 30 seconds, the massa e motors will resume operation.

Wireless

Adjustable Bed

Wireless Adjustable Bed

The “CONTEMPORARY”

Wireless Hand

Remote Programing

The “CONTEMPORARY”

Wireless Hand Remote Programing

1. Insert batteries into the

Hand remote ontrol (2xAA batteries).

2. Make sure your adjustable bed is plugged into

a working grounded outlet or surge prote tor.

3. Hold down the learn button for 3 se onds.

4. The LED signature light will illuminate.

This means the RF frequen y ode setting

fun tion has been a tivated.

6. When the re eiver light flashes, the RF

frequen y ode learning pro ess is omplete.

Note: Programming by the user is only needed on repla ement remotes.

(1 Hand Control and 1 Bed)

(1 Hand Control and 2 Beds)

Figure 1:

Press the

"Learn Button"

to initiate the

RF learning

mo e.

Figure 2:

The re LED

will light up

when the

control box

is in the

learning

mo e.

5. Press any button

on the remote

ontrol

Figure 3:

Han hel

remote control

Figure 4:

A flashing re

LED in icates

the control

box has

receive

the remote

control signal

1. Follow steps 1 through 6 above for 1 hand ontrol and 1 bed.

2. Repeat the steps for the other bed using the same hand ontrol.

Wireless Adjustable Bed

The “CONTEMPORARY”

Wireless Emergency

Power Down Feature

NOTE:

THE TWO (2) 9 VOLT BATTERIES ARE ONLY RATED FOR SINGLE USE. AFTER

THE EMERGENCY LOWERING, REPLACE WITH NEW ALKALINE BATTERIES.

1. Lo ate and remove the 9 volt battery over.

3. Repla e the battery over. 4. Press either the “Flat” button (F) or the

individual lowering buttons (B, D) to lower

your bed to the level position.

2. Install two (2) Alkaline 9 volt batteries.

Figure 5: 9 volt battery cover

Your CONTEMPORARY adjustable base is equipped

with an emergen y lowering feature. Follow the steps below in the

event that your base is in the raised position during a power outage.

Figure 6: Install the 9 volt batteries

Figure 7: Replace battery cover

Figure 8: Lower the be using the 9 volt

battery backup system

Wireless Adjustable Bed

The “CONTEMPORARY”

Troubleshooting

In the event the RIZE®adjustable bed fails to operate, investigate the

symptoms and possible solutions provided in the hart below:

SYMPTOM SOLUTION

Hand Remote LED illuminates and appears

Normal, but will not operate bed.

None of the Fun tions on the

Adjustable Bed will Operate.

1) Is the power ord plugged into a working &

grounded ele tri al outlet?

• NOTE: A grounded, ele tri al surge prote tion devi e

is re ommended (not supplied)

2) Test outlet by plugging in an applian e you know

works properly.

3) Che k low amp fuse on the Control Box under bed.

Repla e Fuse if blown.

1) Your Bed may be obstru ted preventing smooth

operation. Remove obstru tions from around &

under the bed.

2) Che k that Head se tion has learan e from

headboard or wall.

3) Headboard may be too lose the edge of the

mattress. Verify a 1.5” (38.1mm) to 2” (50.8mm)

distan e between headboard bra kets and mattress.

Adjust if required.

1) Re-Program the hand ontrol (as indi ated in the

Manual provided with this produ t, for programming

pro edures).

2) Unplug the power ord. After 45 se onds, plug in to

ele tri al outlet. This should reset the ele troni

omponents.

3) The Home Ele tri al ir uit breaker may have been

tripped. Reset ir uit breaker if needed.

4) Che k surge prote tion devi e or ele tri al outlet to

insure working order. Test outlet by plugging in a

known working applian e.

5) Che k low amp fuse on Control Box under bed.

Repla e Fuse if blown.

Hand Remote Fun tion Keys will not illuminate.

Head or foot se tion Fun tion Key will elevate bed,

but will not return to the horizontal (Flat) position.

1) Repla e batteries in the hand remote.

2) Che k that batteries are installed properly.

Troubleshooting

Continued

In the event the RIZE®adjustable bed fails to operate, investigate the

symptoms and possible solutions provided in the hart below:

SYMPTOM SOLUTION

A tivating Head or Foot Lift Fun tion auses

"pulsing" or "stuttering" when operating feature.

Massage Motors seem ex essively

Loud during operation.

1) Che k batteries and installation in Hand Remote.

2) Assure that the Fun tion Key is pressed

Dire tly & Firmly.

3) Radio Frequen y Interferen e from other remotes or

ele troni devi es may be affe ting normal operation.

1) Hard surfa e flooring may ause added vibration.

To orre t, pla e arpet pie es or rubber Furniture

Cups under ea h leg or aster of the bed.

2) Elevate the head or foot se tion a short distan e

(with the hand ontrol) to realign the lift/lower

me hanisms with the bed support platform.

3) Che k that the bed is not in dire t onta t with a

wall, nightstand, or other obje t that may ause

vibration or noise.

4) If Adjustable Bed is installed on top of a bed

frame, he k that the massage motors are not ausing

bed frame (or bed frame omponents) to vibrate or

rattle.

5) Che k that the headboard atta hment hardware

is tightened firmly (if used).

IF YOU EXPERIENCE ANY TROUBLE WITH YOUR BED FRAME WITHIN THE WARRANTY PERIOD,

PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR FRAME

AND ONLINE (IF APPLICABLE). IF PROBLEMS PERSIST, PLEASE CALL:

CUSTOMER SERVICE TOLL FREE NUMBER

1-877- 826-8757

Please Have Your Re eipt Ready And Available

THANK YOU AND ENJOY YOUR RIZE®ADJUSTABLE BED FRAME!

Wireless Adjustable Bed

The “CONTEMPORARY”

Wireless Adjustable Bed

The “CONTEMPORARY”

WARRANTY

20-Year Premium Limite Warranty for A justable Be Frames

CUSTOMATIC ADJUSTABLE BEDZ®, (CUSTOMATIC ADJUSTABLE BEDZ®) warrants this adjustable bed to the onsumer who is the original pur

haser (the “pur haser,” subje t to the terms and onditions set forth herein). This warranty begins on the “warranty ommen ement date,”

or the pur hase date for new and unused adjustable beds. For adjustable beds that have been used either as floor or display models, the

“warranty ommen ement date” is the date the bed was manufa tured. So, a floor or display model bed is overed by a portion of the limited

20-year warranty. The pur haser must show original proof of pur hase for warranty to be valid. If proof of pur hase is not presented,

CUSTOMATIC ADJUSTABLE BEDZ®holds full right to determine whether the adjustable bed is overed by the warranty. In so doing,

CUSTOMATIC ADJUSTABLE BEDZ®has the right to use the manufa turing date as the warranty ommen ement date.

The 20-Year Limited Warranty is extended solely to the original pur haser. This warranty is not transferrable.

FULL 3-YEAR WARRANTY (Parts)

This adjustable bed is warranted against defe ts in the workmanship or materials for a period of three years from the warranty ommen ement

date. Upon noti e during the first three years after the warranty ommen ement date, CUSTOMATIC ADJUSTABLE BEDZ®will repla e any

defe tive adjustable bed part based on the riteria listed below.

YEAR 1: Full Coverage of Parts & Labor

This adjustable bed is warranted against workmanship and raftsmanship defe ts or defe tive materials for up to one (1) year from the war-

ranty ommen ement date. When notified by pur haser within the first year, CUSTOMATIC ADJUSTABLE BEDZ®will supply repla ements (at

no ost to the pur haser) for any defe tive or malfun tioning adjustable bed part. CUSTOMATIC ADJUSTABLE BEDZ®must authorize that the

part is defe tive or malfun tioning before repla ement parts are supplied to pur haser or any labor osts are absorbed. On e

CUSTOMATIC ADJUSTABLE BEDZ®approves the part is defe tive or malfun tioning, they will absorb the osts for pre-authorized labor and any

transportation osts asso iated with the repair/repla ement of any parts. For this one (1) year warranty to be valid, any and all defe tive or

malfun tioning parts must be returned by the original pur haser (or by an authorized CUSTOMATIC ADJUSTABLE BEDZ®in-home te hni ian

or agent) to CUSTOMATIC ADJUSTABLE BEDZ’s®Customer Care Center within 15 days of pur haser re eiving repla ement parts.

YEARS 2 An 3: Full Coverage of Parts Only.

After the first year from the warranty ommen ement date, and up to three (3) years from the warranty ommen ement date, CUSTOMATIC

ADJUSTABLE BEDZ®will provide repla ement parts for any defe tive or malfun tioning adjustable bed part upon re eiving written noti e from

the original pur haser. This two (2) year warranty is only valid on e any and all defe tive or malfun tioning parts are returned by the original

pur haser to CUSTOMATIC ADJUSTABLE BEDZ’s®Customer Care Center within 15 days of pur haser re eiving repla ement parts. The original

pur haser is responsible for all servi e, transportation, labor and shipping & handling osts related to the delivery and/or repla ement of the

defe tive or malfun tioning part(s).

YEARS 4 Through 20: Prorate Coverage of Non Electrical Parts Only.

After the third year of the warranty ommen ement date, and up to twenty (20) years from the warranty ommen ement date, CUSTOMATIC

ADJUSTABLE BEDZ®will issue repla ements (upon terms and onditions des ribed below) for any me hani al bed part found to be defe tive or

malfun tioning upon re eiving written noti e from the original pur haser. This does not apply to ele troni s, ele tri al omponents, massage

motors and lift motors. Pur haser will be required to pay 1/17th of the (then) urrent repla ement ost of the part multiplied by the number of

years past the third year from the warranty ommen ement date. CUSTOMATIC ADJUSTABLE BEDZ®will take responsibility for the remaining

ost of the repla ement part. This seventeen (17) year warranty is only valid on e any and all defe tive or malfun tioning parts are returned by

the original pur haser to CUSTOMATIC ADJUSTABLE BEDZ’s®Customer Care Center within 15 days of pur haser re eiving repla ement parts.

Pur haser holds responsibility for all labor and transportation osts related to the repla ement of the defe tive part up to twenty (20) years after

the ommen ement date. After the twentieth year, pur haser will be responsible for the entire ost of repair and repla ement of all defe tive

parts and materials, in luding servi e and transportation osts asso iated with the repair or part repla ement.

ADDITIONAL TERMS AND CONDITIONS

This warranty is onsidered void: 1) if any damage to the adjustable bed is aused by the pur haser; 2) if any unauthorized repair or repla ement of

parts has taken pla e; 3) if the adjustable bed has been handled in orre tly in transit or otherwise, subje ted to physi al or ele tri al abuse or misuse, or

otherwise operated in a way that does not adhere to the guidelines for proper operation and maintenan e outlined in the Owner’s Manual, this war-

ranty, and any other appli able text published or approved by CUSTOMATIC ADJUSTABLE BEDZ®; 4) in relation to any damage to mattresses, fabri ,

ables, ele tri al ords or items supplied by dealers. Conta t the dealer or relevant party for warranty information on these items; 5) if any unne essary

servi e alls have taken pla e, in luding fees for in-home servi e alls solely for the onsumer’s edu ational purposes or for finding an unsatisfa tory

power onne tion; 6) if the re ommended weight restri tions

(Twin/TXL/Split QN/Split CA King: 575 Pounds, Full/FXL: 600 Pounds, Queen: 650 Pounds)

and

guidelines for proper distribution of weight outlined in the Owner’s Manual are not followed.

Repairs to or repla ement of the adjustable bed or its omponents under the terms of this limited warranty will apply to the original warranty

period and will not serve to extend su h period.

The de ision for the repair or repla ement of defe tive parts under this warranty is at the option and sole dis retion of CUSTOMATIC

ADJUSTABLE BEDZ.

REPAIR OR REPLACEMENT OF ADJUSTABLE BED PARTS WILL BE THE SOLE REMEDY OF THE PURCHASER. CUSTOMATIC

ADJUSTABLE BEDZ®, AND THEIR PARENTS, SUBSIDIARIES, DIVISIONS, AFFILIATES OR AGENTS HOLD ABSOLUTELY NO

LIABILITY OR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DAMAGE,

CLAIM, OR LOSS NOT EXPRESSLY COVERED BY THE TERMS OF THIS WARRANTY.

Wireless Adjustable Bed

The “CONTEMPORARY”

WARRANTY

No reimbursement will be made to the pur haser for in onvenien e, removal, installation, setup time, la k of use, shipping, or any other osts

or expenses not overed by this warranty. CUSTOMATIC ADJUSTABLE BEDZ®does not hold responsibility for in-home servi e on adjustable

beds. You must onta t your dealer or party that sold the adjustable bed for any terms and onditions relating to their in-home servi e, should

any exist.

CUSTOMATIC ADJUSTABLE BEDZ®, AND THEIR PARENTS, SUBSIDIARIES, DIVISIONS, AFFILIATES OR AGENTS MAKE NO

OTHER WARRANTY WHATSOEVER, EXPRESS OR IMPLIED. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED BY NAME AND EXCLUDED FROM THIS AGREEMENT.

The above limitation or ex lusion may not apply to every pur haser as some states disallow ex lusions or limitations of in idental or onsequential damages.

This warranty allows the pur haser spe ifi legal rights. The pur haser may also have other rights, whi h an vary from state to state. This warranty is valid in the