
10
LIMITED WARRANTY
Compass Health Brands warrants this product to be free from defects in workmanship and materials,
under normal residential use and conditions, for a period of one year (12 months) from the original
invoice date. Shipping and handling fees are to be paid for by the customer. The manufacturer
agrees, at its option during the warranty period, to repair any defect in material or workmanship or to
furnish a repaired or refurbished product of equal value in exchange without charge (except for a fee
for shipping, handling, packing, return postage, and insurance which will be incurred by the custom-
er). Such repair or replacement is subject to verication of the defect or malfunction and proof of
purchase as conrmed by showing the model number on original dated sales receipt.
WARRANTY LIMITATIONS
This warranty does not include:
• Any condition resulting from other than ordinary wear or any use for which the product was not
intended, such as use in rental or for commercial use
• Any condition resulting from incorrect or inadequate maintenance or care of the product
• Damage resulting from misuse, abuse, negligence, accidents or shipping damage
• Dissatisfaction due to buyer’s remorse
• Normal wear and tear
• Damages incurred during transportation
• Damages incurred during assembly or maintenance
Compass Health Brands (the Company) makes no express warranty or condition whether written or
oral and the Company expressly disclaims all warranties and conditions not stated in this limited war-
ranty. To the extent allowed by the local law of jurisdictions outside the United States, the Company
disclaims all implied warranties or conditions, including any implied warranties of merchantability
and tness for a particular purpose. For all transactions occurring in the United States, any implied
warranty of condition of merchantability, satisfactory quality, or tness for a particular purpose is
limited to the duration of the express warranty set forth above. Some states or countries do not
allow a limitation on how long an implied warranty lasts or the exclusion of limitation of incidental or
consequential damages for consumer products. In such states or countries, some exclusions or lim-
itations of this limited warranty may not apply to the Purchaser. For consumer transaction, the limited
warranty terms contained in this statement, except to the extent lawfully permitted, do not exclude,
restrict, or modify but are in addition to the mandatory statutory rights applicable to the sale of this
Product to the Purchaser.
All warranty claims must be led by the consumer to the retailer of this product, who in turn is to con-
tact the Company regarding any warranty return or replacement. Where the retailer will not provide
warranty support, the Company should be contacted for warranty support. Please retain invoices for
a minimum of two years for warranty purposes.
CLAIM PROCEDURES:
• Claims for defective merchandise must be made within ONE year from invoice date
• Any claim for defective merchandise returns must be packed in original packaging
• We reserve the right to specify that items be returned to the original warehouse for inspection or
be inspected by our representatives
• Pictures are required to claim defective merchandise, along with a copy of the original invoice
• If the claim is justied, the item(s) or part(s) will be repaired or replaced or a credit will be issued.
It is our policy to replace parts whenever possible
This warranty gives you specic legal rights. You may have other rights, which vary from state to state.