Ross Kiva User manual

Kiva
User Manual
v02

Thank You For Choosing Ross
You've made a great choice. We expect you will be very happy with your purchase of Ross Technology.
Our mission is to:
1. Provide a Superior Customer Experience
• offer the best product quality and support
2. Make Cool Practical Technology
• develop great products that customers love
Ross has become well known for the Ross Video Code of Ethics. It guides our interactions and empowers
our employees. I hope you enjoy reading it below.
If anything at all with your Ross experience does not live up to your expectations be sure to reach out
to us at [email protected].
David Ross
CEO, Ross Video
[email protected]
Ross Video Code of Ethics
Any company is the sum total of the people that make things happen. At Ross, our employees are a
special group. Our employees truly care about doing a great job and delivering a high quality customer
experience every day. This code of ethics hangs on the wall of all Ross Video locations to guide our
behavior:
1. We will always act in our customers' best interest.
2. We will do our best to understand our customers' requirements.
3. We will not ship crap.
4. We will be great to work with.
5. We will do something extra for our customers, as an apology, when something big goes wrong and
it's our fault.
6. We will keep our promises.
7. We will treat the competition with respect.
8. We will cooperate with and help other friendly companies.
9. We will go above and beyond in times of crisis. If there's no one to authorize the required action in
times of company or customer crisis - do what you know in your heart is right. (You may rent helicopters
if necessary.)
ii • Thank You For Choosing Ross — Kiva User Manual (v02)

Document Information
• Ross Part Number: 4608DR-120-02
• Release Date: February, 2021.
Copyright
©2021 Ross Video Limited, Ross®, Abekas®, AirCleaner®, AirCleaner-2™,Tria, Tria+, Mira, Mira+, Tria
Express, Mira Express, Tria News, Kiva, and any related marks are trademarks or registered trademarks
of Ross Video Limited. All other trademarks are the property of their respective companies. PATENTS
ISSUED and PENDING. All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording or
otherwise, without the prior written permission of Ross Video. While every precaution has been taken
in the preparation of this document, Ross Video assumes no responsibility for errors or omissions.
Neither is any liability assumed for damages resulting from the use of the information contained herein.
Microsoft®, Windows®, and Windows XP®are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Macintosh®, OS X®, Apple®, and QuickTime®are trademarks of Apple Inc., registered in the U.S. and
other countries.
Google Chrome™, Google®, and the Google logo are registered trademarks of Google Inc.
FFmpeg is a trademark of Fabrice Bellard, originator of the FFmpeg project.
Bethesda, Bethesda Softworks and Bethesda Game Studios and their respective logos are registered
trademarks of ZeniMax Media Inc. in the U.S. and/or other countries. All Rights Reserved.
ZeniMax and its logo are registered trademarks or trademarks of ZeniMax Media Inc. All Rights Reserved.
©2011 ZeniMax Media Inc. Brink, Bethesda Softworks, ZeniMax and related logos are registered
trademarks or trademarks of ZeniMax Media Inc. in the U.S. and/or other countries. Developed in
association with Splash Damage Ltd. Splash Damage and the Splash Damage logo are registered
trademarks or trademarks of Splash Damage Ltd. All Rights Reserved.
GoPro®and Cineform®and their respective logos are trademarks or registered trademarks of GoPro,
Inc.
Creative are trademarks or registered trademarks of Creative Technology Ltd or Cambridge SoundWorks,
Inc. in the United States and/or other countries.
©2019 OpenEXR, Industrial Light & Magic and ILM are trademarks and service marks of Lucasfilm Ltd.;
all associated intellectual property is protected by the laws of the United States and other countries. All
rights reserved.
Mirillis is a registered trademark of Mirillis Ltd. Read more at: https://mirillis.com/
©2019 - fraps®and beepa®are registered trademarks of Beepa Pty Ltd - ACN 106 989 815
LogMeIn, and GoToMeeting are the trademarks and service marks of LogMeIn, Inc., and may be registered
in the U.S. Patent and Trademark Office and in other countries.
are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
id, id Software and related logos are registered trademarks or trademarks of id Software LLC in the U.S.
and/or other countries. All Rights Reserved.
©1997 id Software LLC, a ZeniMax Media company. QUAKE, id, id Software, id Tech and related logos
are registered trademarks or trademarks of id Software LLC in the U.S. and/or other countries. Bethesda,
Bethesda Softworks, ZeniMax and related logos are registered trademarks or trademarks of ZeniMax
Media Inc. in the U.S. and/or other countries. All Rights Reserved.
RealNetworks and RealVideo are registered trademarks of RealNetworks, Inc.
Kiva User Manual (v02) — Document Information • iii

are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their
respective owners.
TechSmith®and Camtasia®are either registered marks or marks of TechSmith Corporation in the U.S.
and/or other countries.
ATI is a trademark of Advanced Micro Devices, Inc.
The Miro name, logo, and icon are trademarks of the Participatory Culture Foundation (PCF).
VMware, the VMware logo, VMware Cloud Foundation, VMware Cloud Foundation Service, VMware
vCenter Server, and VMware vSphere are registered trademarks or trademarks of VMware, Inc. or its
subsidiaries in the United States and/or other jurisdictions.
SEGA and the SEGA logo are either registered trademarks or trademarks of the SEGA Holdings Co., Ltd
or its affiliates.
Dolby, Dolby Audio, and the double-D symbol are trademarks of Dolby Laboratories.
FCC Compliance and User Information
The following information has been provided to clarify FCC requirements for operation of this device.
These requirements are found in the FCC rules for radio frequency devices, Part 15.
Compliance
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his or her own expense.
Important - Modifications & Shielded Cables
Changes or modifications to this product not authorized by Ross®Video Limited could void the FCC
Compliance and negate authority to operate the product.
This product was tested for FCC compliance under conditions that included the use of Ross®Abekas®
peripheral devices and Ross®Abekas®shielded cables and connectors between system components. It
is important that Ross®Abekas®peripheral devices are used, and shielded cables and connectors are
used between system components to reduce the possibility of causing interference to radios, television
sets, and other electronic devices. Ross®Abekas®peripheral devices and the properly shielded cables
and connectors can be obtained directly from Ross®Abekas®, or through a Ross®Abekas®-authorized
dealer.
EMC Notices
Canada
This Class “ A ” digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe “ A ” est conforme a la norme NMB-003 du Canada.
Europe
This equipment is in compliance with the essential requirements and other relevant provisions of CE
Directive 93/68/EEC.
iv • Document Information — Kiva User Manual (v02)

Australia
This equipment has been tested to AS/NZS CISPR 22:2009 +A1:2010 and found to comply with the limits
for a Class A Digital device.
International
Important: This is a Class A product. In domestic environments, this product may cause radio interference, in which case the
user may have to take adequate measures.
Safety and First Aid
Ross®Abekas®equipment is designed to the highest standards of quality and reliability. However, no
matter how these systems are designed, operators and maintenance personnel can be exposed to electrical
shock hazard when protective covers are removed for maintenance or the installation of options. With
this caution in mind, each operator and engineer must observe all safety regulations, and have a clear
understanding of first aid procedures related to electrical hazards.
Safety and Compliance Certifications
Power Information
To ensure safe operation and to guard against potential shock or risk of fire, ensure your AC power
source for the system is within the required voltage range and frequency.
Operating Environment
The optimum operating environment is within the following ranges:
• Recommended Operating Temperature:
• Recommended Operating Humidity: 20% to 80% non-condensing
Note: High temperature/humidity should be avoided at all times.
Safety Information
Important Safety Notices
This system complies with safety standard . To ensure safe option and to guard against potential shock
hazard or risk of fire, the following must be fulfilled:
•This system features auto-ranging power supplies. Ensure that your power source is within the correct
range of voltage and frequency, as required by the system.
• Each chassis in this system must be electrically grounded by connecting the input power cord(s) to
a correctly wired and grounded power outlet.
Warning: Completely disconnect all input AC power cords from the chassis before removing the top cover from the chassis.
Failure to do so will expose dangerous electric currents and voltages. Physical contact with these electric currents and voltages
is extremely dangerous and may result in severe physical injury or death! Only qualified service personnel should remove the
top cover from the chassis.
Warning Hazardous Voltages: Modules marked with this symbol may be removed while the system is operating (powered).
After removing a module, beware of dangerous electric currents and voltages that are exposed on the module receptacle connector
inside the chassis. Please keep fingers, tools, and foreign metal objects away from the exposed receptacle connector while the
chassis has input AC power applied. Physical contact with these electric currents and voltages is extremely dangerous and may
result in severe physical injury or death! Only qualified service personnel should remove these modules.
Kiva User Manual (v02) — Document Information • v

Environmental Information
The equipment that you purchased required the extraction and use of natural resources for its
production. It may contain hazardous substances that could impact health and the environment.
To avoid the potential release of those substances into the environment and to diminish the need for
the extraction of natural resources, Ross Video encourages you to use the appropriate take-back systems.
These systems will reuse or recycle most of the materials from your end-of-life equipment in an
environmentally friendly and health conscious manner.
The crossed-out wheeled bin symbol invites you to use these systems.
If you need more information on the collection, reuse, and recycling systems, please contact your local
or regional waste administration.
You can also contact Ross Video for more information on the environmental performances of our
products.
Company Address
Ross Video Limited — 8 John Street Iroquois, Ontario, Canada, K0E 1K0
Ross Video Incorporated — P.O. Box 880, Ogdensburg, New York, USA, 13669-0880
([phone]General Business Office:
([phone]Fax:
1-844-652-0645Toll Free Technical Support (North America):
[phone]Toll Free Technical Support (International):
([phone]Technical Support:
([phone]After Hours Emergency:
[email protected]E-Mail (Support):
[email protected]E-Mail (General):
www.rossvideo.comWebsite
Technical Support
At Ross Video, we take pride in the quality of our products, but if a problem does occur, help is as close
as the nearest telephone.
Our 24-Hour Hot Line service ensures you have access to technical expertise around the clock. After-sales
service and technical support are provided directly by Ross Video personnel. During business hours
(eastern standard time), technical support personnel are available by telephone. Outside of normal
business hours and on weekends, a direct emergency technical support phone line is available. If the
technical support personnel who is on call does not answer this line immediately, a voice message can
be left and the call will be returned shortly. Our Technical support staff are available to react to any
problem and to do whatever is necessary to ensure customer satisfaction.
vi • Document Information — Kiva User Manual (v02)

Contents
Required Equipment....................................................................................................................................9
Getting Started...........................................................................................................................................10
Power On/Off......................................................................................................................................................................................................................10
Windows®Login..................................................................................................................................................................................................................10
Software...............................................................................................................................................................................................................................10
Server Configuration..................................................................................................................................11
Channel Setup.....................................................................................................................................................................................................................11
To Configure the Hardware Channels..............................................................................................................................................................11
Video Formats.....................................................................................................................................................................................................................11
To Configure the Video Format.........................................................................................................................................................................11
Video Router Setup.............................................................................................................................................................................................................12
To Connect to a Video Router...........................................................................................................................................................................12
Audio Setup.........................................................................................................................................................................................................................13
To Configure the Audio Setup...........................................................................................................................................................................13
Audio Router Setup............................................................................................................................................................................................................14
To Configure the Audio Router.........................................................................................................................................................................15
Timecode Setup..................................................................................................................................................................................................................16
To Configure the Timecode...............................................................................................................................................................................16
Channel Label Setup...........................................................................................................................................................................................................17
To Assign Labels to Channels............................................................................................................................................................................17
Quad Viewer Setup.............................................................................................................................................................................................................18
Quad Viewer Display..........................................................................................................................................................................................18
To Configure the Quad Viewer..........................................................................................................................................................................18
TSL Tally Setup....................................................................................................................................................................................................................19
To Configure the TSL Tally Input.......................................................................................................................................................................19
Import..........................................................................................................................................................21
Supported Import Transcoding........................................................................................................................................................................................21
To Import Media Files........................................................................................................................................................................................................32
To Add a Watch Folder.......................................................................................................................................................................................................33
To Configure Kiva Import................................................................................................................................................................................................34
Remote Control Support............................................................................................................................37
Remote Communications (RS-422)...................................................................................................................................................................................37
To Configure a Room for the BVW-75 Protocol...............................................................................................................................................37
To Configure a Room for the Odetics Protocol...............................................................................................................................................39
To Configure a Room for the VDCP Protocol...................................................................................................................................................40
To Configure a Room for the AMP Protocol....................................................................................................................................................41
DashBoard...........................................................................................................................................................................................................................43
Abekas®DashBoard Service..............................................................................................................................................................................43
Clip ID Support....................................................................................................................................................................................................................47
Sony®MVS Series Switcher................................................................................................................................................................................................47
Kiva Presenter.............................................................................................................................................48
Sessions...............................................................................................................................................................................................................................48
Sessions Manager...............................................................................................................................................................................................48
Settings................................................................................................................................................................................................................49
Hot Keys...............................................................................................................................................................................................................51
Kiva User Manual (v02) — Contents • vii

Media Buttons.....................................................................................................................................................................................................................52
Media Button Type Assignment........................................................................................................................................................................52
To Assign a Media Item to a Media Button.....................................................................................................................................................53
Media Button Pages...........................................................................................................................................................................................................54
Organizer Mode..................................................................................................................................................................................................................54
To Copy and Paste Media Buttons....................................................................................................................................................................54
To Arrange Pages...............................................................................................................................................................................................55
Playlists................................................................................................................................................................................................................................56
To Create a Playlist.............................................................................................................................................................................................57
To Edit a Playlist..................................................................................................................................................................................................58
To Play a Playlist..................................................................................................................................................................................................59
Media Editor........................................................................................................................................................................................................................60
To Edit a Media Button.......................................................................................................................................................................................61
Video Media Player.............................................................................................................................................................................................................62
To Play Media in the Video Media Player.........................................................................................................................................................64
Audio Player........................................................................................................................................................................................................................65
To Play Audio in the Audio Media Player.........................................................................................................................................................66
Recording.............................................................................................................................................................................................................................67
To Record to a Media Button.............................................................................................................................................................................67
Maintenance...............................................................................................................................................70
Media Drives........................................................................................................................................................................................................................70
Disk Space............................................................................................................................................................................................................70
AsRun Log Creator......................................................................................................................................71
To Run an AsRun Report....................................................................................................................................................................................................71
Troubleshooting.........................................................................................................................................73
Specifications..............................................................................................................................................75
Resources............................................................................................................................................................................................................................75
Operating Temperature.....................................................................................................................................................................................................75
Ports.............................................................................................................................................................76
Serial (RS422) Port..............................................................................................................................................................................................................76
LTC Port................................................................................................................................................................................................................................76
AES Audio Port....................................................................................................................................................................................................................76
Index................................................................................................................................78
viii • Contents — Kiva User Manual (v02)

Required Equipment
To set up and operate your server you will need the following equipment:
• Computer monitor with minimum 1920×1080 resolution.
•HD-SDI video monitor to view the internal quad-split output (1-3 depending on the number of channels
in your server)
A standard USB keyboard (QWERTY) and mouse are provided with your server.
Kiva User Manual (v02) — Required Equipment • 9

Getting Started
The server consists of a 3RU computer with advanced video processing, storage, and streaming
capabilities. The server runs a standard Microsoft®Windows®operating system with the pre-installed
Abekas®software applications for interacting with the video processing hardware.
Power On/Off
The system powers on with the single power button located at the front of the chassis. When the power
button is pressed the system will boot up and launch Windows®.
Warning: Even with the system powered off, hazardous voltages are present inside the chassis. Disconnect both the primary
and secondary power supplied before opening up the chassis.
Windows®Login
The server comes with the Microsoft®Windows®operating system and all the required software
pre-installed.
Refer to the Windows®help system for information on changing the password.
Note: Once you have logged in to the system, the video channels and serial control are all active. If you are using an external serial controller,
that controller can now be used to control the video channels (including loading and playing clips).
Software
The server comes pre-installed with all the software needed for operation and setup.
•Kiva Presenter — provides you a shot-box style interface with program and preview Media Player
control with independent audio program and preview.
•Kiva Import — allows you to import media files into the server.
•Kiva Config — allows you to configure the hardware of the server.
10 • Getting Started — Kiva User Manual (v02)