RSA enVision 60 Series Operating manual

RSA enVision
Hardware Setup and Maintenance Guide
60 Series

Copyright © 2011 EMC Corporation. All Rights Reserved. Published in the USA.
September 2011
Contact Information
Go to the RSA corporate web site for regional Customer Support telephone and fax numbers: www.rsa.com
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Portions of this application include technology used under license from Visual Mining, Inc. 2000 - 2010.
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Contents 3
RSA enVision Hardware Setup and Maintenance Guide
Contents
Preface................................................................................................................................... 7
About This Guide................................................................................................................7
RSA enVision Documentation............................................................................................ 7
Related Documentation....................................................................................................... 8
Support and Service ............................................................................................................ 8
Before You Call Customer Support............................................................................. 9
Chapter 1: Introduction to RSA enVision.......................................................11
Overview of RSA enVision ...............................................................................................11
RSA enVision Sites............................................................................................................11
Chapter 2: Appliance Layout................................................................................. 13
Overview of RSA enVision Appliance Layout................................................................. 13
Front Panel ........................................................................................................................ 13
LCD Panel Features ................................................................................................... 15
Hard Drive Indicators ................................................................................................ 16
Back Panel......................................................................................................................... 17
Power Indicator Codes............................................................................................... 19
Chapter 3: Single Appliance Site........................................................................ 21
Single Appliance Site Overview ....................................................................................... 21
Set Up a Single Appliance Site......................................................................................... 21
Configure the RSA DAS 2000.......................................................................................... 23
Configure Free Space on RSA enVision DAS-2000 ........................................................ 24
Chapter 4: Multiple Appliance Site.................................................................... 27
Multiple Appliance Site Overview ................................................................................... 27
Set Up a Multiple Appliance Site ..................................................................................... 27
Cabling Examples ............................................................................................................. 31
Enhanced Availability....................................................................................................... 37
Chapter 5: Remote Collector Site....................................................................... 39
Remote Collector Site Overview ...................................................................................... 39
Set Up a Remote Collector Site ........................................................................................ 39
Chapter 6: Adding an Appliance to an Existing Site.............................. 41
Preparing to Add an Appliance......................................................................................... 41
Determine Whether to Update Files on D-SRV1 ...................................................... 42
Update Files on D-SRV1 ........................................................................................... 42
Add an LC, A-SRV, or D-SRV to a Site .......................................................................... 43
Add an RC to a Site........................................................................................................... 45
Chapter 7: NAS Configuration.............................................................................. 47
Supported NAS Storage for RSA enVision ...................................................................... 47
Storage Specifications....................................................................................................... 49
NAS Configuration Values for VNX................................................................................ 50

4Contents
RSA enVision Hardware Setup and Maintenance Guide
Creation of Storage Pools .......................................................................................... 51
Network Interface Configuration............................................................................... 51
Creation of the File Systems...................................................................................... 51
Creation of the Standalone CIFS Server.................................................................... 52
Creation of the CIFS Shares ...................................................................................... 54
iSCSI Configuration Settings..................................................................................... 56
Enable E-mail Connect Home ................................................................................... 57
Proxy Address Resolution Protocol........................................................................... 57
NAS Configuration Values for Celerra............................................................................. 58
Creation of Storage Pools .......................................................................................... 58
Network Interface Configuration............................................................................... 59
Creation of the File Systems...................................................................................... 59
Creation of the Standalone CIFS Server.................................................................... 61
Creation of the CIFS Shares ...................................................................................... 63
iSCSI Configuration Settings..................................................................................... 64
Enable Celerra Connect Home .................................................................................. 67
Proxy Address Resolution Protocol........................................................................... 67
Chapter 8: Factory Reimaging and Typing................................................... 69
Overview of Factory Reimaging and Typing ................................................................... 69
Factory Reimaging and Typing an Appliance .................................................................. 69
Disable Virtual Drives ............................................................................................... 69
Reimage the Appliances ............................................................................................ 70
Factory Type the Appliances ..................................................................................... 71
Appendix A: Hardware Specifications............................................................. 73
Hardware Location Requirements .................................................................................... 73
ES Appliance Specifications............................................................................................. 74
LS Appliance Specifications............................................................................................. 75
Appliance Specifications................................................................................................... 76
ES Storage Array Specifications....................................................................................... 78
LS Storage Array Specifications....................................................................................... 79
Rack Specifications for ENV-NAS53-1 and ENV-NAS53-2 ................................... 82
Rack Specifications for RSA NAS 3500 and RSA NAS 7000.................................. 83
LS Network Switch Specifications ................................................................................... 84
Appliance Rack Specifications ......................................................................................... 85
Safety and Regulatory Statements .................................................................................... 86
Caution....................................................................................................................... 86
Appendix B: Changing Passwords................................................................... 87
Passwords for RSA enVision and NAS ............................................................................ 87
Change Passwords on the NAS......................................................................................... 88
Change Passwords on the enVision Appliance Using the Password Manager Utility ..... 89
Verify Remote Collector Connectivity ............................................................................. 91
Change the DRAC (root) Password .................................................................................. 91
Verify Read/Write Permissions After Changing Passwords............................................. 91

Contents 5
RSA enVision Hardware Setup and Maintenance Guide
Verify Permissions on D-SRVs ................................................................................. 91
Verify Permissions on Collectors .............................................................................. 92
Verify Permissions on A-SRVs ................................................................................. 92
Additional Passwords........................................................................................................ 93
Troubleshooting ................................................................................................................ 94
Change Passwords that were Accidentally Updated Manually ................................. 94
Glossary............................................................................................................................. 97

Preface 7
RSA enVision Hardware Setup and Maintenance Guide
Preface
About This Guide
This guide contains information on setting up and maintaining your RSA enVision
hardware appliance. Use this guide in conjunction with the Configuration Guide. It is
intended for system administrators who need to setup an enVision appliance.
RSA enVision Documentation
For information about the RSA enVision platform, see the following documentation:
Release Notes.Provides information about what is new and changed in this
release, as well as workarounds for known issues. The latest version of the
Release Notes is available on RSA SecurCare Online at
https://knowledge.rsasecurity.com.
Overview Guide. Provides an introduction to RSA enVision platform features and
capabilities.
Hardware Setup and Maintenance Guide.Provides instructions on setting up and
maintaining RSA enVision appliances. Intended audience is the system
administrator.
Configuration Guide.Provides instructions on configuring an RSA enVision site.
Intended audience is the system administrator.
Migration Guide.Provides instructions on migrating data from a previous version
of the RSA enVision platform to the current version.
Virtual Deployment Guide. Provides instructions on installing an RSA enVision
single appliance site or Remote Collector on a virtual infrastructure.
Administrator’s Guide. Provides instructions on the basic setup and maintenance
of the RSA enVision platform. Includes instructions for the most common
administrator tasks.
User’s Guide. Provides information that helps users to get started using the
RSA enVision platform. Includes instructions for the most common user tasks.
Backup and Recovery Guide. Provides instructions on backing up an
RSA enVision system and recovering from a hardware failure.
Security Configuration Guide. Provides an overview of security configuration
settings in the RSA enVision platform.
Universal Device Support Guide. Describes how to add log collection and
analysis support for event sources that the RSA enVision platform does not
support.
RSA enVision Help. Provides comprehensive instructions on setting up
RSA enVision processing options and using RSA enVision analysis tools.

8Preface
RSA enVision Hardware Setup and Maintenance Guide
RSA continues to assess and improve the documentation. Check RSA SecurCare
Online for the latest documentation.
Related Documentation
For information about the RSA enVision Event Explorer module, see the following
documentation:
Release Notes.Provides information about what is new and changed in this
release, as well as workarounds for known issues.
Installation Guide.Provides instructions on installing the RSA enVision Event
Explorer module on your client machine in separate guides for Microsoft
Windows and Apple Macintosh operating systems. Intended audience is the end
user.
RSA enVision Event Explorer Help. Provides comprehensive instructions on
setting up and using the RSA enVision Event Explorer module.
For information about the RSA enVision EventSource Integrator, see the following
documentation:
Release Notes. Provides information about what is new and changed in this
release, as well as workarounds for known issues.
Overview Guide. Provides an introduction to RSA enVision EventSource
Integrator features and capabilities.
RSA enVision EventSource Integrator Help. Provides comprehensive
instructions on using RSA enVision Event Source Integrator.
Support and Service
RSA SecurCare Online offers a knowledgebase that contains answers to common
questions and solutions to known problems. SecureCare Online also offers
information on new releases, important technical news, and software downloads.
The RSA Secured Partner Solutions Directory provides information about third-party
hardware and software products that have been certified to work with RSA products.
The directory includes Implementation Guides with step-by-step instructions and
other information about interoperation of RSA products with these third-party
products.
RSA SecurCare Online https://knowledge.rsasecurity.com
Customer Support Information www.rsa.com/support
RSA Secured Partner Solutions Directory www.rsasecured.com

Preface 9
RSA enVision Hardware Setup and Maintenance Guide
Before You Call Customer Support
Make sure that you have direct access to the computer running the RSA enVision
software.
Please have the following information available when you call:
One of the following:
•On a 60-series appliance, the serial number of the appliance.
You can find the seven-character serial number on the chassis tag on the back
of the appliance, or open a Dell Openmanage Server Administrator session,
and click System > Properties > Summary to find the serial number in the
chassis service tag field.
•On a virtual appliance, the serial number of the RSA enVision software.
Open the C:\WINDOWS\system32\drivers\etc\Nie-oe.dat file, and locate
the line that begins with “S/N=”.
RSA enVision software version number.
The name and version of the operating system under which the problem occurs.
On a virtual appliance, the VMware ESX or ESXi server details.