Ruckus Wireless T811-CM User manual

T811-CM Access Point
Installation Guide
Applies to 901-T811-US01
Part Number 800-71436-001 Rev A
Published July 2017
www.ruckuswireless.com

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TT811-CM AP Installation Guide, 800-71436-001 Rev A

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TT811-CM AP Installation Guide, 800-71436-001 Rev A
Copyright Notice and Proprietary Information
Copyright 2017. Ruckus Wireless, Inc. All rights reserved.
No part of this documentation may be used, reproduced, transmitted, or translated, in any form or by any means, electronic, mechanical,
manual, optical, or otherwise, without prior written permission of Ruckus Wireless, Inc. (“Ruckus”), or as expressly provided by under license
from Ruckus.
Destination Control Statement
Technical data contained in this publication may be subject to the export control laws of the United States of America. Disclosure to nationals
of other countries contrary to United States law is prohibited. It is the reader’s responsibility to determine the applicable regulations and to
comply with them.
Disclaimer
THIS DOCUMENTATION AND ALL INFORMATION CONTAINED HEREIN (“MATERIAL”) IS PROVIDED FOR GENERAL INFORMATION
PURPOSES ONLY. RUCKUS AND ITS LICENSORS MAKE NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH REGARD TO THE
MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS
FOR A PARTICULAR PURPOSE, OR THAT THE MATERIAL IS ERROR-FREE, ACCURATE OR RELIABLE. RUCKUS RESERVES THE RIGHT
TO MAKE CHANGES OR UPDATES TO THE MATERIAL AT ANY TIME.
Limitation of Liability
IN NO EVENT SHALL RUCKUS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR
DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN
CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THE MATERIAL.
Trademarks
Ruckus Wireless, Ruckus, Bark Logo, and ZoneFlex are trademarks of Ruckus Wireless, Inc. in the United States and other countries. All other
product or company names may be trademarks of their respective owners.

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TT811-CM AP Installation Guide, 800-71436-001 Rev A
Contents
1 About This Installation Guide
Using this Installation Guide ...........................................................................................................................8
Terms Used in This Guide............................................................................................................................10
Related Documentation ...............................................................................................................................10
Documentation Feedback ............................................................................................................................10
2 Planning the T811-CM Installation
T811-CM Omni Antenna Coverage..............................................................................................................12
Powering Options ........................................................................................................................................ 13
Performing a Site Survey.............................................................................................................................. 13
3 Installing the T811-CM
Safety Information........................................................................................................................................16
Unpacking the T811-CM .............................................................................................................................17
Package Contents ....................................................................................................................................17
AP and CM MAC Addresses, Connectors and Ground Point ........................................................................18
LEDs and Reset Button/Diagnostic Ethernet Port .........................................................................................19
LED Startup Sequence ................................................................................................................................20
Deploying the T811-CM...............................................................................................................................21
Mounting the T811-CM.............................................................................................................................21
Earth Grounding the T811-CM..................................................................................................................22
Installing the Cable Power Tap ..................................................................................................................23
Powering the T811-CM with POC.............................................................................................................24
Checking the T811-CM Signal Level with an RF Power Meter (Optional) ....................................................25
Configuring the T811-CM for the First Time (Optional) ...............................................................................26
Re-Installing an Access Plug or Hardline Adapter.......................................................................................35
Verifying CM and AP Operation....................................................................................................................35
4 Operating and Troubleshooting the T811-CM
Retrieving the CM’s MAC Address ...............................................................................................................37
Retrieving the CM’s MAC Address ............................................................................................................37
Rebooting and Resetting the T811-CM........................................................................................................38
How Radio Frequency Scanning Works .......................................................................................................39
5 What to Do Next
Changing the Administrative Password ........................................................................................................41
Configuring the Security Settings ................................................................................................................. 41
Configuring Advanced Settings and Features. ..............................................................................................41
Reading Related Documentation..................................................................................................................41
Appendix A: Ruckus Wireless Factory- and Customer-Supplied Parts
Appendix B: T811-CM Mounting Dimensions and Weight
Dimensions .................................................................................................................................................45
Weight ........................................................................................................................................................47

T811-CM AP Installation Guide, 800-71436-001 Rev A
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Appendix C: Replacing the F Connector Adapter
Appendix D: Rebooting and Resetting the T811-CM
Rebooting and Resetting the AP and CM.....................................................................................................51
Using the Reset Button Inside the AP........................................................................................................51
Remotely Rebooting and Factory Resetting the AP....................................................................................52
Rebooting and Factory-Resetting the CM ....................................................................................................53

T811-CM AP Installation Guide, 800-71436-001 Rev A
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About This Installation Guide 1
This Installation Guide provides information on how to set up the Ruckus Wireless T811-CM (model
901-T811-CM-US31) strand mount access point (AP) with integrated cable modem (CM) on your
network.
Topics covered in this guide include basic configuration, operation and mounting. The rest
of this
document refers to the strand mount access point with integrated cable modem as the
T811-CM.
This guide is intended for use by those installing and configuring network equipment. Consequently,
it assumes a basic working knowledge of local area networking, cable modem configuration, wireless
networking, and wireless devices.
Figure 1. Typical T811-CM mounted on a cable strand

T811-CM AP Installation Guide, 800-71436-001 Rev A
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About This Installation Guide
Using this Installation Guide
Using this Installation Guide
The T811-CM installation is completed with four main steps. Each step includes some substeps.
Figure
2 shows the main steps, and Table 1 includes the substeps.
Figure 2. Adding a T811-CM to an existing Ruckus Wireless network flowchart
What to Do
Next
Planning
the Installation
Installing
in the Field
Operating and
Troubleshooting

T811-CM AP Installation Guide, 800-71436-001 Rev A
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About This Installation Guide
Using this Installation Guide
Table 1. Adding a T811-CM to an Existing Ruckus Wireless network
Section Heading
2 Planning the T811-CM Installation
• T811-CM Omni Antenna Coverage
• Powering Options
• Performing a Site Survey
3 Installing the T811-CM
• Safety Information
• Unpacking the T811-CM
• Finding the AP and CM MAC Addresses
• Connectors and Ground Point
• LEDs and Reset Button/Diagnostic Ethernet Port
• Dimensions
• Deploying the T811-CM
• Verifying CM and AP Operation
4 Operating and Troubleshooting the T811-CM
• Retrieving the CM’s MAC Address
• Rebooting and Resetting the T811-CM
• How Radio Frequency Scanning Works
5 What to Do Next
• Changing the Administrative Password
• Configuring the Security Settings
• Configuring Advanced Settings and Features
• Reading Related Documentation

T811-CM AP Installation Guide, 800-71436-001 Rev A
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About This Installation Guide
Terms Used in This Guide
Terms Used in This Guide
Before continuing, Ruckus Wireless recommends that you become familiar with the following terms:
• T811-CM: T811-CM strand mount AP with integrated CM, which includes the AP and CM and
the cable
strand interface.
• AP: The Wi-Fi Access Point part of the T811-CM.
• CM: The Cable Modem part of the T811-CM.
• CMTS: Cable modem termination system high speed data services equipment.
• HFC: Hybrid fiber coax broadband network.
• MSO: Multiple system operator.
Related Documentation
In addition to this guide, each T811-CM documentation set includes the following:
• User Guide: Provides detailed information on how to configure the functions of the unit. The User
Guide is available for download on the Ruckus Wireless Support Web site at
http://support.ruckuswireless.com/documents
• Release Notes: Provides late-breaking information about the current software release, including
new features, enhancements, and known issues. If the information in the Release Notes differs
from the information in this guide, follow the instructions in the Release Notes.
Documentation Feedback
Ruckus Wireless is interested in improving its documentation and welcomes your comments and
suggestions. You can email your comments to Ruckus Wireless at
[e-mail]
When contacting us, please include the following information:
• Document title
• Document part number (on the cover page)
• Page number (if appropriate)
For example:
• T811-CM AP Installation Guide
• Part number: 800-71436-001 Rev A
• Page 11