Ruckus Wireless SmartCell Gateway 200 User manual

Ruckus Wireless™
SmartCell Gateway™200
Getting Started Guide for Release 2.5.1
Part Number 800-70768-001 Rev A
Published October 2014
www.ruckuswireless.com

SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 2
Copyright Notice and Proprietary Information
Copyright 2014. Ruckus Wireless, Inc. All rights reserved.
No part of this documentation may be used, reproduced, transmitted, or translated, in any form or by any means,
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(“Ruckus”), or as expressly provided by under license from Ruckus.
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Disclosure to nationals of other countries contrary to United States law is prohibited. It is the reader’s responsibility to
determine the applicable regulations and to comply with them.
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OR IMPLIED, WITH REGARD TO THE MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
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Ruckus Wireless, Ruckus, Bark Logo, BeamFlex, ChannelFly, Ruckus Pervasive Performance, SmartCell, ZoneFlex,
Dynamic PSK, FlexMaster, MediaFlex, MetroFlex, Simply Better Wireless, SmartCast, SmartMesh, SmartSec, Speed-
Flex, ZoneDirector, ZoneSwitch, and ZonePlanner are trademarks of Ruckus Wireless, Inc. in the United States and
other countries. All other product or company names may be trademarks of their respective owners.

SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 3
Contents
About This Guide
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Documentation Feedback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
1 Preparing to Set Up the SmartCell Gateway 200
Unpacking the SCG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Verifying the Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rack Mount Kit Contents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Prepare the Required Hardware and Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Get to Know the Physical Features of the SCG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 Mounting and Powering the SCG
Mounting the SCG onto a Server Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Step 1: Unpack the Rack Mount Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Step 2: Separate the Slide Rails into the Inner and Outer Parts . . . . . . . . . . . . . . . . . . . . 21
Step 3: Install the Outer Rail Slides to the Rack Posts. . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Step 4: Fasten the Shoulder Screws to the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Step 5: Install the Inner Rails on the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Step 6: Fasten the Inner Rails to the Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Step 7: Attach the Mounting Ears to the Rail Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 25
Step 8: Slide the Rail Assembly into the Outer Rails and Secure to the Rack . . . . . . . . . 25
Powering On the SCG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using AC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using DC Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
3 Preparing the Interface Settings and Administrative Computer
Preparing the SCG Interface Settings to Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Preparing the Administrative Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4 Running the Setup Wizard and Logging On to the Web Interface
Overview of the SCG Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Contents
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 4
Step 1: Start the Setup Wizard and Set the Language . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Step 2: Configure the Management IP Address Settings. . . . . . . . . . . . . . . . . . . . . . . . . 39
Step 3: Configure the DataPlane IP Address Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Step 4: Configure the Cluster Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
If This SCG Is Forming a New Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
If This SCG Is Joining an Existing Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Step 5: Verify the Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Connecting the SCG to the Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Supported SFP+ Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Logging On to the Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
5 Configuring the SCG for the First Time
Creating an AP Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring AAA Servers and Hotspot Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Adding an AAA Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Creating a Hotspot Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Creating a Registration Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Configuring the Rule Priority. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Defining the WLAN Settings of an AP Zone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
General Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
WLAN Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Authentication Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Encryption Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Authentication & Accounting Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
RADIUS Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Advanced Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring DHCP Option 43 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Verifying That Wireless Clients Can Associate with a Managed AP . . . . . . . . . . . . . . . . . 79
What to Do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Index

SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 5
About This Guide
This SmartCell Gateway™200 (SCG) Getting Started Guide provides information
on how to set up the SCG appliance on the network. Topics covered in this guide
include mounting, installation, and basic configuration.
This guide is intended for use by those responsible for installing and setting up
network equipment. Consequently, it assumes a basic working knowledge of local
area networking, wireless networking, and wireless devices.
NOTE: If release notes are shipped with your product and the information there
differs from the information in this guide, follow the instructions in the release notes.
Most user guides and release notes are available in Adobe Acrobat Reader Portable
Document Format (PDF) or HTML on the Ruckus Wireless Support website at
https://support.ruckuswireless.com/documents.

About This Guide
Document Conventions
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 6
Document Conventions
Tab l e 1 and Table 2 list the text and notice conventions that are used throughout
this guide.
Related Documentation
In addition to this Getting Started Guide, each SmartCell Gateway 200 documen-
tation set includes the following:
•Administrator Guide: Provides detailed information on how to configure the SCG.
The Administrator Guide is available for download on the Ruckus Wireless
Support website at http://support.ruckuswireless.com.
•Online Help: Provides instructions for performing tasks using the SCG web
interface. The online help is accessible from the web interface and is searchable.
•Release Notes: Provide information about the current software release, including
new features, enhancements, and known issues.
Table 1. Text conventions
Convention Description Example
monospace Represents information as it
appears on screen
[Device name]>
monospace bold Represents information that
you enter
[Device name]> set
ipaddr 10.0.0.12
default font bold Keyboard keys, software
buttons, and field names
On the Start menu, click All
Programs.
italics Screen or page names Click Advanced Settings. The
Advanced Settings page
appears.
Table 2. Notice conventions
Notice Type Description
NOTE Information that describes important features or instructions
CAUTION! Information that alerts you to potential loss of data or potential
damage to an application, system, or device
WARNING! Information that alerts you to potential personal injury

About This Guide
Documentation Feedback
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 7
NOTE: For a complete list of documents that accompany this release, refer to the
Release Notes.
Documentation Feedback
Ruckus Wireless is interested in improving its documentation and welcomes your
comments and suggestions. You can email your comments to Ruckus Wireless at:
[email protected]
When contacting us, please include the following information:
• Document title
• Document part number (on the cover page)
• Page number (if appropriate)
For example:
• SmartCell Gateway 200 Getting Started Guide (Release 2.5)
• Part number: 800-70768-001
• Page 88

SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 8
1
Preparing to Set Up the SmartCell
Gateway 200
In this chapter:
•Unpacking the SCG
•Verifying the Package Contents
•Before You Begin

Preparing to Set Up the SmartCell Gateway 200
Unpacking the SCG
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 9
Unpacking the SCG
WARNING! The SCG appliance is heavy (40 lbs/18.14kg). Two people should work
together to unpack the SCG. Ruckus Wireless strongly recommends against one
person attempting to perform this task alone.
Follow these steps to unpack the SCG appliance.
1Open the SCG package, and then carefully remove the contents.
2Return all packing materials into the shipping box, and then put the box away
in a dry location.
3Verify that all of the items listed in Verifying the Package Contents (below) are
included in the package. Check each item for damage. If any item is damaged
or missing, notify your authorized Ruckus Wireless sales representative
immediately.
Verifying the Package Contents
A complete SCG package contains all of the items listed below:
• One SCG appliance with two AC/DC power supply units
• One console cable (use only this cable to connect the front or rear serial port to
another device)
• One rack mount kit (see Rack Mount Kit Contents below)
• Service Level Agreement / Limited Warranty Statement sheet
• Regulatory Statement sheet
•ThisGetting Started Guide
NOTE: The AC power cable (part number 902-0174-XX00, where XX is the two-
character country code) is not supplied with the SCG appliance and may be ordered
separately.
Rack Mount Kit Contents
The rack mount kit contains the following items:
• Outer rail slide assembly (see A in Figure 1)
• Inner rail slide assembly (see B in Figure 1)
• Plastic bag #1, which contains the following items:
• Four hex head shoulder screws

Preparing to Set Up the SmartCell Gateway 200
Verifying the Package Contents
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 10
• Two #10-32 x 3/8” screws
• Two rack mounting ears
• Plastic bag #2, which contains the following items:
• Outer slide rail screws, 8 #8-32 x 1/2 (see D in Figure 1)
• Inner slide rail screws, 8 #6-32 x 1/4 (see D in Figure 1)
• Rack screws, 2 #8-32 x 3/4 (see D in Figure 1)
•TheSmartCell Gateway 200 Rack Mount Installation Guide
NOTE: This rack mount kit includes two sets of 8-32 x 1/2” screws. One set of
eight has a larger screw head size than the second set of eight. Use the set of 8-
32 x 1/2” screws that best fits the rack in which you are installing the rail kit.
Figure 1. Rail assemblies and rail screws

Preparing to Set Up the SmartCell Gateway 200
Before You Begin
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 11
Before You Begin
Before installing and setting up the SCG, Ruckus Wireless recommends that you
first complete the following pre-installation tasks.
Prepare the Required Hardware and Tools
You must supply the following tools and equipment:
• A switch or router with 10GbE interfaces (for connecting the SCG to the
backbone network)
• A Phillips #1 screwdriver
• A flat head screwdriver
• An administrative computer (desktop or laptop) running Windows 8/7/Vista/XP
or Mac OS X, with a web browser installed (Google Chrome recommended).
Supported web browsers include:
• Google Chrome 15 (and later)
• Safari 5.1.1 (and later)
• Mozilla Firefox 8 (and later)
• Microsoft Internet Explorer 9.0
• A grounded electrical power strip or surge suppressor to protect from circuit
overload
• A standard EIA 19-inch wide rack with an available 2RU space
• Two SFP+ modules (see Supported SFP+ Modules). For a redundant setup, you
will need four SFP+ modules.
NOTE: At the beginning of each procedure, this guide lists the specific tools,
accessories, or equipment that you will need to complete that procedure.

Preparing to Set Up the SmartCell Gateway 200
Before You Begin
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 12
Get to Know the Physical Features of the SCG
The following sections identify the physical features of the SCG that are relevant to
the installation and mounting instructions that this guide provides. Before you begin
the installation process, Ruckus Wireless strongly recommends that you become
familiar with these physical features.
Front Panel
Figure 2 shows the SCG front panel with the bezel installed. For descriptions of the
numbered parts, refer to Ta b le 1 .
Figure 2. SCG front panel with the bezel
Table 1. SCG front panel parts
Number Description
1 Control panel (see Control Panel on the Front Panel)
2 RJ45 serial port (COM2/serial B). Use only the console cable provided to
connect this port to another device.
CAUTION! The SCG has two RJ45 serial ports – one on the front panel
and one on the rear panel. You can only use one of these two ports at any
given time. Using them simultaneously may cause both serial ports to
become unresponsive.
3 USB port (not used)
4 Front bezel lock
123 4

Preparing to Set Up the SmartCell Gateway 200
Before You Begin
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 13
Front Panel Without the Bezel
Figure 3 shows the front panel of the SCG without the bezel. For descriptions of the
numbered parts, refer to Ta b le 2 .
Figure 3. SCG front panel without the bezel
Table 2. SCG front panel parts (without the bezel)
Number Description
1 ESD ground strap attachment
2 Hard drive bays (the SCG has two 600GB hard drives)
3 Control panel (buttons and status indicators, see Control Panel on the
Front Panel)
4 RJ45 serial port (COM2 / serial B). Use only the console cable provided to
connect this port to another device.
CAUTION! The SCG has two RJ45 serial ports – one on the front panel
and one on the rear panel. You can only use one of these two ports at any
given time. Using them simultaneously may cause both serial ports to
become unresponsive.
5 USB port (not used)
12 3 45

Preparing to Set Up the SmartCell Gateway 200
Before You Begin
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 14
RJ45 Serial Port Pinouts
The following table shows the pinouts for the RJ45 serial ports on the front and rear
panels.
Table 3. RJ45 serial port pinouts
Pin Signal Name Description
1 SPB_RTS RTS (request to send)
2 SPB_DTR DTR (data terminal ready)
3 SPB_OUT_N TXD (transmit data)
4 GND Ground
5 SPB_RI RI (ring indicate)
6 SPB_SIN_N RXD (receive data)
7 SPB_DCR_DCD Data Set Ready/Data Carrier Detect
8 SPB_CTS CTS (clear to send)

Preparing to Set Up the SmartCell Gateway 200
Before You Begin
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 15
Control Panel on the Front Panel
Figure 4 shows the control panel on the front panel of the SCG. For descriptions of
the numbered parts, refer to Tab le 4 .
Figure 4. Control panel on the SCG front panel
Table 4. Control panel parts
Number Description
1 Power button
2 System reset button
3 System status LED
4 Fan status LED
5 Critical alarm (not implemented in this release)
6 MJR alarm LED (not implemented in this release)
7 NMI pin hole button (factory reset button)
8 Chassis ID button
9 NIC1/NIC2 activity LED
10 HDD activity LED (flashing green: HDD activity; amber: HDD fault; off: no
access or no HDD fault)
11 PWR alarm LED (not implemented in this release)
12 Minor alarm (amber: system unavailable; off: system available)
12
11
10
9
8
7
12 3 4 5 6

Preparing to Set Up the SmartCell Gateway 200
Before You Begin
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 16
Rear Panel
Figure 5 shows the rear panel of the SCG. For descriptions of the numbered parts,
refer to Ta b le 5 .
Figure 5. SCG rear panel
NOTE: The power supply locations (numbers 5 and 6) are for AC or DC power. AC
power supply is pictured.
Table 5. SCG rear panel parts
Number Description
1 Cable connector (not used)
2 Two low-profile PCIe interface cards that include four ports – one for
management traffic and three for redundancy. See Redundant Interfaces
on the SCG.
3 PCIe add-in card slot for DataPlane1
4 PCIe add-in card slot for DataPlane0
5 Power supply 2
6 Power supply 1
1
23456
78 9 10 11 12

Preparing to Set Up the SmartCell Gateway 200
Before You Begin
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 17
NIC LEDs on the Rear Panel
Tab l e 6 describes the behavior of the NIC LEDs on the rear panel of the SCG.
7 RJ45 serial port (COM2/serial B). Use only the console cable provided to
connect this port to another device.
CAUTION! The SCG has two RJ45 serial ports – one on the front panel
and one on the rear panel. You can only use one of these two ports at any
given time. Using them simultaneously may cause both serial ports to
become unresponsive.
NOTE: For information on how to access and use the SCG command line
interface, refer to the SmartCell Gateway 200 Administrator Guide.
8 Video connector
9 USB 0 and 1 (#1 on top)
10 USB 2 and 3 (#3 on top)
11 ETH0 GbE NIC for control (between access points and the SCG controller)
traffic
12 ETH1 GbE NIC for cluster traffic
Table 6. LEDs on the SCG rear panel
LED Color LED State NIC State
Green/amber (left) Off 10Mbps
Green 100Mbps
Amber 1000Mbps
Green (right) On Active connection
Blinking Transmitting or receiving data
Table 5. SCG rear panel parts (Continued)
Number Description

Preparing to Set Up the SmartCell Gateway 200
Before You Begin
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 18
Redundant Interfaces on the SCG
The SCG offers network redundancy options by providing redundant interfaces for
the three traffic types that it handles – control traffic, cluster traffic, and management
traffic. A redundant interface pairs an active interface and a standby interface. When
the active interface fails, the standby interface becomes active automatically and
takes over the job of passing traffic.
To enable a redundant interfaces pair, you need to connect the member ports
(see Ta b le 7 ) to the same router or switch or to two different routers or switches,
depending on the network environment of your organization.
Figure 6 identifies the redundant interface pairs on the rear panel of the SCG and
Tab l e 7 lists the member ports of each redundant interface pair.
Figure 6. Redundant interfaces on the SCG
Table 7. Bridge groups, member interfaces, and traffic types
Member Ports Bridge Traffic Type
ETH0 and ETH3 Bridge 0 Control (SSH tunnels between APs and SCG)
traffic
ETH1 and ETH4 Bridge 1 Cluster traffic
ETH2 and ETH5 Bridge 2 Management (web interface) traffic
ETH2 ETH3
ETH4 ETH5
ETH1
ETH0

SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 19
2
Mounting and Powering the SCG
In this chapter:
•Mounting the SCG onto a Server Rack
•What You Will Need
•Step 1: Unpack the Rack Mount Kit
•Step 2: Separate the Slide Rails into the Inner and Outer Parts
•Step 3: Install the Outer Rail Slides to the Rack Posts
•Step 4: Fasten the Shoulder Screws to the Server
•Step 5: Install the Inner Rails on the Server
•Step 6: Fasten the Inner Rails to the Server
•Step 7: Attach the Mounting Ears to the Rail Assembly
•Step 8: Slide the Rail Assembly into the Outer Rails and Secure to the Rack
•Powering On the SCG

Mounting and Powering the SCG
Mounting the SCG onto a Server Rack
SmartCell Gateway 200 Release 2.5.1 Getting Started Guide, 800-70768-001 Rev A 20
Mounting the SCG onto a Server Rack
The SCG is a 2U form factor server designed for mounting onto a standard EIA 19”
server rack. The supplied mounting hardware supports mounting on server racks
that are 22.5” to 32.5” deep. For racks of depth less than 22.5”, use the TMLC-
MOUNT21 rack mount kit (available at Avnet and manufactured by Kontron).
Before installing the SCG appliance onto a server rack, verify that all package
contents (see Unpacking the SCG) are included and ensure that you have prepared
all the required hardware and tools.
What You Will Need
• 3/8-inch hex driver or wrench
• Phillips (crosshead) screwdriver, #1 and #2 bits
• Anti-static wrist strap and conductive foam pad (recommended)
Step 1: Unpack the Rack Mount Kit
Refer to Rack Mount Kit Contents and verify that the rack mount kit contents are
complete.