Ruckus Wireless ZoneFlex 7762-S User manual

Ruckus Wireless™ZoneFlex™
Access Point
Release 9.1 User Guide
For the following ZoneFlex AP models:
■ZoneFlex 2942 802.11g Access Point
■ZoneFlex 2741 802.11g Outdoor Access Point
■ZoneFlex 7942 802.11n Access Point
■ZoneFlex 7962 Dual Band 802.11n Access Point
■ZoneFlex 7762 Dual Band 802.11n Outdoor Access Point
■ZoneFlex 7762-S Dual Band 802.11n Outdoor Sector Access Point
■ZoneFlex 7341 2.4GHz 802.11n Smart Wi-Fi Access Point
■ZoneFlex 7343 2.4GHz 802.11n Smart Wi-Fi Access Point
■ZoneFlex 7363 Dual Band 802.11n Smart Wi-Fi Access Point
Part Number 800-70306-001 Rev B
Published June 2011
www.ruckuswireless.com

i
About This Guide
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
1 Introducing the ZoneFlex Access Point
Overview of the ZoneFlex Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
ZoneFlex 2942/7942 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ZoneFlex 7962 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
ZoneFlex 7341 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
ZoneFlex 7343 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ZoneFlex 7363 Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
ZoneFlex 2741 Outdoor Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
ZoneFlex 7762/7762-S Outdoor Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
2 Installing the Access Point
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Prepare the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Determine the Optimal Mounting Location and Orientation . . . . . . . . . . . . . . . 29
Step 1: Preconfigure the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Configuring for Management by ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Configuring for Standalone Operation or for Management by FlexMaster . . . . 35
Step 2: Verify Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Connect the Access Point to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . 45
Check the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . 45
Contents

ii
Disconnect the Access Point from the Network . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Step 3: Deploy the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
1. Choose a Location for the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
2. Connect the Access Point to a Power Source and the Network . . . . . . . . . . . 46
Troubleshooting Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
3 Navigating the Web Interface
Logging Into the ZoneFlex Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Navigating the Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
If You Are Using a Dual Band ZoneFlex Access Point. . . . . . . . . . . . . . . . . . . . . . . . .51
4 Configuring the Access Point
Configuring the Device Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Enabling the PoE OUT Port for ZoneFlex 7762/7762-S Outdoor APs . . . . . . . . . 54
Configuring the Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Default IP Addressing Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Obtaining and Assigning an IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Configuring the L2TP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Configuring Common Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Reviewing the Advanced > Common Options . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Setting Threshold Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Configuring WLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Using WEP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Using WPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Customizing 802.1X Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Rate Limiting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Controlling Access to the Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Changing the Access Controls for a WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Removing MAC Addresses from the List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Access Control Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring VLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Navigating the VLAN Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
5 Managing the Access Point
Viewing Current Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

iii
Viewing Current Internet Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Renewing or Releasing DHCP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Viewing Current Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Viewing Associated Wireless Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Changing the Administrative Login Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Enabling Other Management Access Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Viewing FlexMaster Management Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Pointing the AP to FlexMaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Working with Event Logs and Syslog Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Enabling Logging and Sending Event Logs to a Syslog Server . . . . . . . . . . . . . . 92
Sending a Copy of the Log File to Ruckus Wireless Support . . . . . . . . . . . . . . . . 93
Saving a Copy of the Current Log to Your Computer . . . . . . . . . . . . . . . . . . . . . 93
Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Upgrading Manually via FTP or TFTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Upgrading Manually via the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Upgrading Manually via Local File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Scheduling Automatic Upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Rebooting the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Resetting the Access Point to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Running Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Where to Find More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Index

iv

i
About This Guide
About This Guide
This guide describes how to install, configure, and manage the Ruckus Wireless™
ZoneFlex™Access Point. This guide is written for those responsible for installing and
managing network equipment. Consequently, it assumes that the reader has basic
working knowledge of local area networking, wireless networking, and wireless
devices.
NOTE: If release notes are shipped with your product and the information there
differs from the information in this guide, follow the instructions in the release notes.
Most user guides and release notes are available in Adobe Acrobat Reader Portable
Document Format (PDF) or HTML on the Ruckus Wireless Support Web site at:
http://support.ruckuswireless.com/
Document Conventions
Tabl e 1 and Tab le 2 list the text and notice conventions that are used throughout this
guide.
Tabl e 1. Text C onve n tions
Convention Description Example
monospace Represents information as it
appears on screen
[Device name]>
monospace bold Representsinformation that
you enter
[Device name]> set
ipaddr 10.0.0.12
default font bold Keyboard keys, software
buttons, and field names
On the Start menu, click All
Programs.
italics
Screen or page names Click Advanced Settings.
The Advanced Settings page
appears.

ii
About This Guide
Related Documentation
In addition to this User Guide, each ZoneFlex Access Point documentation set
includes the following:
■Quick Setup Guide/Getting Started Guide: Provides essential installation and
configuration information to help you get the AP up and running within minutes.
■Online Help: Provides instructions for performing tasks using the Access Point’s
Web interface. The online help is accessible from within the Web interface.
■Release Notes: Provide information about the current software release, including
new features, enhancements, and known issues.
NOTE: If you will be managing your ZoneFlex access points using ZoneDirector, refer
to the ZoneDirector User Guide (available from the Ruckus Wireless website).
Documentation Feedback
Ruckus Wireless is interested in improving its documentation and welcomes your
comments and suggestions. You can email your comments to Ruckus Wireless at:
[email protected]
When contacting us, please include the following information:
■Document title
■Document part number (on the cover page)
■Page number (if appropriate)
For example:
■Ruckus Wireless ZoneFlex Access Point Release 9.1 User Guide
■Part number: 800-70306-001
■Page 88
Table 2. Notice Conventions
Icon Notice Type Description
Information Information that describes
important features or
instructions
Caution Information that alerts you to
potential loss of data or
potential damage to an
application, system, or device
Warning Information that alerts you to
potential personal injury

1
1
Introducing the ZoneFlex Access
Point
Overview of the ZoneFlex Access Point
Congratulations on your purchase of the Ruckus Wireless ZoneFlex Access Point!
ZoneFlex Access Points are the industry’s first centrally-managed Wi-Fi access points
that are capable of extending wireless signals two to four times farther than a
conventional access point.
Your ZoneFlex Access Point uses BeamFlex™, a patent-pending antenna technology
from Ruckus Wireless that allows wireless signals to navigate around interference,
extend wireless signal range, and increase speeds and capacity for wireless networks.
The BeamFlex™ antenna system consists of an array of up to fourteen high-gain
directional antenna elements that allow ZoneFlex Access Points to find quality signal
paths in a changing environment, and sustain the baseline performance required for
supporting data, audio and video applications.
Your ZoneFlex Access Point can be deployed in standalone mode or as part of the
ZoneFlex Smart WLAN system, in which it can be managed by either FlexMaster or
ZoneDirector WLAN controller.
NOTE: For more information on the ZoneFlex system (including FlexMaster and
ZoneDirector), BeamFlex, and other Ruckus Wireless technologies,
visit www.ruckuswireless.com.
In This Chapter
Overview of the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Getting to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

2
Introducing the ZoneFlex Access Point
Unpacking the ZoneFlex Access Point
Unpacking the ZoneFlex Access Point
1. Open the Access Point package, and then carefully remove the contents.
2. Return all packing materials to the shipping box, and put the box away in a dry
location.
3. Verify that all items listed in Package Contents below are included in the package.
Check each item for damage. If any item is damaged or missing, notify your
authorized Ruckus Wireless sales representative.
Package Contents
A complete Access Point package contains all of the items listed below:
■ZoneFlex Access Point
■Software License Agreement/Product Warranty Statement
■A Quick Setup Guide for ZoneFlex indoor APs or an Installation Guide/Getting
Started Guide for ZoneFlex outdoor APs
■A mounting kit with model-specific mounting hardware (varies by model)
Getting to Know the Access Point Features
This section identifies the physical features of each ZoneFlex Access Point model that
is discussed in this guide. Before you begin the installation process, Ruckus Wireless
recommends that you become familiar with these features.
■ZoneFlex 2942/7942 Access Point
■ZoneFlex 7962 Access Point
■ZoneFlex 7341 Access Point
■ZoneFlex 7343 Access Point
■ZoneFlex 7363 Access Point
■ZoneFlex 2741 Outdoor Access Point
■ZoneFlex 7762/7762-S Outdoor Access Point
NOTE: For more information on the physical features of ZoneFlex 2741 and ZoneFlex
7762 outdoor APs, refer to their respective Getting Started Guides or Installation
Guides.