Ruckus Wireless ZoneFlex 7761-CM User manual

Ruckus Wireless™
ZoneFlex™7761-CM Dual Band 802.11n
Outdoor Access Point
with Integrated Cable Modem
ZF7761-JP22 for Japan Markets
Installation Guide
Part Number 800-70290-002 Rev A
Published August 2012
www.ruckuswireless.com

i
1About This Installation Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Using ZoneDirector to Manage the CMAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Terms Used in This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Documentation Feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2Unpacking the CMAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3Finding the Access Point and Cable Modem MAC Addresses . . . . . . . . . . . . . . . . . . . . . 5
4Preparing for Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Preconfiguring the Access Point (Standalone Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Step 1: Prepare the Administrative Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Step 2: Supply DC Power to the CMAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Step 3: Log Into the Access Point’s Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Step 4: Configure the Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Step 5: Disconnect the CMAP from the Administrative Computer . . . . . . . . . . . . . . 15
Step 6: Restore the Administrative Computer’s Network Settings . . . . . . . . . . . . . . 15
Pointing the CMAP to ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Use SSH to Set the ZoneDirector IP Address on the CMAP . . . . . . . . . . . . . . . . . . . . 17
Configure Option 43 on the DHCP Server (ZoneDirector Management Only) . . . . . 18
5Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Weight and Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Ethernet/PoE-Out Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Reading the CMAP LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Supported Power Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Contents

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6Cable Modem Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Logging Into the CM Web Interface using Dynamic IP . . . . . . . . . . . . . . . . . . . . . . . . . 40
Logging Into the CM Web Interface using the CMAP Ethernet Port . . . . . . . . . . . . . . 40
Viewing the Software Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Viewing the Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Configuring the Downstream Frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Administering the Cable Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Viewing the SNMP Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
7Before You Begin Installing the CMAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Prepare the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
8Powering the CMAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using DC Power (Staging or Debugging Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using Power Over Cable (Actual Deployment) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9Verifying Access Point Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
10 Verifying Cable Modem Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
11 Switching LEDs to Cable Modem Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using the AP’s Web Interface to Switch LEDs to CM Mode . . . . . . . . . . . . . . . . . . . . . 54
Using SNMP to Switch LEDs to CM Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
12 Resetting CM and AP to Factory Default Settings Simultaneously . . . . . . . . . . . . . . . . . 56
Using the Reset Switch on the DC Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Using the Reset Shunt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
13 Resetting the AP Only to Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
14 Resetting the CM Only to Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
15 Remotely Rebooting the AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
16 Mounting the CMAP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Grounding the CMAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

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17 Installing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
18 What to Do Next . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Change the Administrative Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Configuring Advanced Settings and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Read Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
19 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Retrieving the CM’s MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Retrieving the CM’s MAC Address using the CM CLI . . . . . . . . . . . . . . . . . . . . . . . . . 68
Retrieving the CM’s MAC Address using the AP CLI . . . . . . . . . . . . . . . . . . . . . . . . . 69
How Radio Frequency Scanning Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Contacting Ruckus Wireless Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

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1
1About This Installation Guide
This Installation Guide provides information on how to set up the Cable Modem Access
Point (CMAP) for Japan markets on your network. Topics covered in this guide include
installation, basic configuration, operation and mounting.
This guide is intended for use by those responsible for installing and setting up network
equipment. Consequently, it assumes a basic working knowledge of local area networking,
cable modem setup and configuration, wireless networking, and wireless devices.
NOTE: The cable modem and access point each has its own independent firmware load
that is updated independently.
Related Documentation
In addition to this guide, each Cable Modem Access Point documentation set includes
the following:
■User Guide: Provides detailed information on how to configure the functions of the
unit. The User Guide is available for download on the Ruckus Wireless Support Web
site at
http://support.ruckuswireless.com/documents
■Ruckus Wireless External Antenna Mounting Reference Sheet: Provides instructions for
mounting compatible Ruckus Wireless external antennas onto the strand interface for
the Cable Modem Access Point.
■Release Notes: Provides late-breaking information about the current software release,
including new features, enhancements, and known issues. If the information in the
Release Notes differs from the information in this guide, follow the instructions in the
Release Notes.
■Online Help: Accessible from the CMAP’s Web interface, the Online Help provides
information that helps you configure the device from the Web interface.
Using ZoneDirector to Manage the CMAP
If you are planning to use a Ruckus Wireless ZoneDirector to manage the CMAP, this guide
describes the required steps that enable the access point to report to and communicate
with ZoneDirector successfully. Refer to “Configure Option 43 on the DHCP Server
(ZoneDirector Management Only)”on page 18.

2
About This Installation Guide
Terms Used in This Guide
Terms Used in This Guide
Before continuing, Ruckus Wireless recommends that you become familiar with the
following terms:
■Access Point (AP): The Wi-Fi component of the Cable Modem Access Point (CMAP).
■Cable Modem (or CM): The cable modem component of the Cable Modem Access
Point (CMAP).
■Cable Modem Access Point (or ZF7761-CM): The whole unit, which includes the CM
and AP, as well as the power supply.
Documentation Feedback
Ruckus Wireless is interested in improving its documentation and welcomes your
comments and suggestions. You can email your comments to Ruckus Wireless at
[email protected]
When contacting us, please include the following information:
■Document title
■Document part number (on the cover page)
■Page number (if appropriate)
For example:
■Ruckus Wireless ZoneFlex 7761-CM Dual Band 802.11n Outdoor Access Point with
Integrated Cable Modem Installation Guide
■Part number: 800-70290-002
■Page 60

3
Unpacking the CMAP
Package Contents
2Unpacking the CMAP
1. Open the CMAP package, and then carefully remove the contents.
2. Return all packing materials to the shipping box, and put the box away in a dry location.
3. Verify that all items listed in Package Contents below are included in the package.
Check each item for damage. If any item is damaged or missing, notify your authorized
Ruckus Wireless sales representative.
Package Contents
A complete ZoneFlex 7761-CM package contains all of the items listed below:
■ZoneFlex 7761-CM unit
■Service Level Agreement / Limited Warranty Statement
■Regulatory Statement
■Reset shunt
■Hard line-to-RG11 cable adapter
■This Installation Guide
NOTE: The CMAP supports up to three external antennas: two vertically-polarized
antennas and one horizontally-polarized antenna. These antennas are not included in the
CMAP package. To order these three antennas contact an authorized Ruckus Wireless
reseller and order:
Part Number 911-0636-VH02, which includes one horizontally- and one vertically-
polarized antenna, and
Part Number 911-0636-VP01, which includes one vertically-polarized antenna.
NOTE: The CMAP comes preinstalled with the cable strand interface, which you will use
to mount the assembly onto the cable strand. You only need to attach three external
antennas (sold separately) to the cable strand interface (after mounting the CMAP on the
strand) to complete the assembly. See “Installing the Antennas”on page 65 for more
information.

4
Unpacking the CMAP
Package Contents
Figure 1. The CMAP comes preassembled with the cable strand interface
Cable Strand
Interface
Access Point
Vertically-polarized antennas Horizontally-polarized antenna