Ruijie Reyee RG-RAP1201 Installation and operating manual

Ruijie Reyee RG-RAP1201
Access Point
Hardware Installation and Reference Guide
Document Version: V1.0
Date: 2023-07-28
Copyright © 2023 Ruijie
Networks

Copyright
Copyright © 2023 Ruijie Networks
All rights are reserved in this document and this statement.
Any reproduction, excerption, backup, modification, transmission, translation or
commercial use of this document or any portion of this document, in any form or by any
means, without the prior written consent of Ruijie Networks is prohibited.
Trademarks including , , are
owned by Ruijie Networks.
All other trademarks or registered trademarks mentioned in this document are owned
by their respective owners.
Disclaimer
The products, services, or features you purchase are subject to commercial contracts and
terms. Some or all of the products, services or features described in this document may
not be within the scope of your purchase or use. Unless otherwise agreed in the contract,
Ruijie Networks does not make any express or implied statement or guarantee for the
content of this document.
Due to product version upgrades or other reasons, the content of this document will be
updated from time to time. Ruijie Networks reserves the right to modify the content of
the document without any notice or prompt.
This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy
and will not shoulder any responsibility for losses and damages caused due to content
omissions, inaccuracies or errors.

I
Preface
Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
Official website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee
Technical support website: https://ruijienetworks.com/support
Case portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical support email: [e-mail]
Conventions
1. GUI Symbols
Interface
symbol
Description
Example
Boldface
1. Button names
2. Window names, tab name, field
name and menu items
3. Link
1. Click OK.
2. Select Config Wizard.
3. Click the Download File link.
>
Multi-level menus items
Select System >Time.
2. Signs
The signs used in this document are described as follows:
Warning
An alert that calls attention to important rules and information that if not understood or
followed can result in data loss or equipment damage.

II
Caution
An alert that calls attention to essential information that if not understood or followed
can result in function failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or
followed will not lead to serious consequences.
Specification
An alert that contains a description of product or version support.
3. Note
This document provides the installation steps, troubleshooting, technical specifications,
as well as the specifications and use guidelines of cables and connectors. It is intended
for users who want to understand the above contents, and are familiar with the
installation and maintenance of networking hardware.

i
Contents
Preface.................................................................................................................................................. I
1Product Overview ............................................................................................................................ 1
1.1 Package Contents.....................................................................................................................1
1.2 Product Appearance ................................................................................................................2
1.2.1 Front Panel....................................................................................................................2
1.2.2 Rear Panel .....................................................................................................................3
1.3 Technical Specifications...........................................................................................................4
1.4 Power Module Technical Specifications .................................................................................6
1.5 Cooling ......................................................................................................................................6
2Preparing for Installation................................................................................................................ 7
2.1 Safety Precautions....................................................................................................................7
2.2 Installation Environment Requirements................................................................................7
2.2.1 Temperature/Humidity................................................................................................7
2.2.2 Cleanliness....................................................................................................................8
2.2.3 ESD Protection..............................................................................................................9
2.2.4 Anti-interference ..........................................................................................................9
2.2.5 Mounting Workbench................................................................................................10
2.3 Tools ........................................................................................................................................10
3Installing the AP............................................................................................................................. 11
3.1 Before You Begin....................................................................................................................11

ii
3.2 Safety Precautions..................................................................................................................11
3.3 Installing the AP .....................................................................................................................12
3.4 Bundling Cables......................................................................................................................13
3.5 Verifying Installation..............................................................................................................13
4Verifying the Operating Status..................................................................................................... 15
4.1 Setting up the Environment ..................................................................................................15
4.2 Powering on the AP................................................................................................................15
4.2.1 Checking Before Power-On .......................................................................................15
4.2.2 Checking After Power-on...........................................................................................15
4.3 Troubleshooting Power Failures...........................................................................................15
5Monitoring and Maintenance....................................................................................................... 16
5.1 Monitoring ..............................................................................................................................16
5.2 Hardware Maintenance .........................................................................................................16
6Troubleshooting ............................................................................................................................ 17
6.1 Troubleshooting Flowchart ...................................................................................................17
6.2 Common Faults ......................................................................................................................17
6.2.1 The LED Is Off After the Device is Powered On .......................................................17
6.2.2 Ethernet Port Is Not Working After the Ethernet Cable Is Plugged In ..................17
6.2.3 A STA Cannot Discover the AP...................................................................................18
7Appendix ........................................................................................................................................ 19
7.1 Connectors and Media...........................................................................................................19

iii
7.2 List of Hazardous Substances (10 Years)..............................................................................20

Hardware Installation and Reference Guide Product Overview
1
1 Product Overview
1.1 Package Contents
Table 1-1 Package Contents
No.
Item
Quantity
1
RG-RAP1201 access point
1
2
Protective cover
1
3
Phillips pan head screws (M4 x 20 mm)
2
4
Quick installation guide
1
5
Warranty manual
1
Note
The package contents above are intended to provide a general overview, and are subject
to the terms of the order contract. Please check your goods carefully against the package
contents or order contract. If you have any questions, please contact the distributor.

Hardware Installation and Reference Guide Product Overview
2
1.2 Product Appearance
1.2.1 Front Panel
Figure 1-1 Front Panel
Table 1-2 LEDs
Mark
Item
Status
Description
2
LED
Off
The access point is NOT receiving power.
Fast blinking (blinks
eight times per
second)
The access point is starting up.
Steady white
The access point is functioning properly.
Slow blinking (blinks
twice per second)
The access point is not connected to the
Internet.
Blinks twice
consecutively
The access point is upgrading. Do not power it
off.

Hardware Installation and Reference Guide Product Overview
3
Table 1-3 Ports and Buttons on the Front Panel
Mark
Item
Description
1
LAN port
10/100/1000 Base-T Ethernet port for wired connection
3
Reset hole
Stick the pin to the Reset hole: Restart the access point.
Press and hold the pin to the Reset hole for more than 5
seconds: Restore the access point to factory settings.
1.2.2 Rear Panel
Figure 1-2 Rear Panel
Table 1-4 Ports on the Rear Panel
Mark
Port
Description
1
WAN/PoE
port
10/100/1000 Base-T Ethernet port for wired Ethernet
connection to transmit both data and power

Hardware Installation and Reference Guide Product Overview
4
1.3 Technical Specifications
Table 1-5 Specifications
Radio Design
2.4 GHz and 5 GHz dual-radio dual-stream
Protocol and
Standard
Supports both 802.11ac wave2/wave1 and 802.11a/b/g/n
standards for simultaneous operation
Operating
Band
802.11b/g/n: 2.4 GHz-2.4835 GHz
802.11a/n/ac: 5.150 GHz-5.350 GHz, 5.470 GHz-5.725 GHz, 5.725
GHz-5.850 GHz
Antenna
Built-in omni-directional onboard antenna designed for low
radiation emissions (2.4 GHz: 3.82 dBi; 5 GHz: 4.10 dBi)
Note
The peak gain mentioned above refers to the gain of a
single antenna.
Spatial Streams
2.4 GHz: 2x2 MIMO
5 GHz: 2x2 MIMO
Data Rate
2.4 GHz: 400 Mbps
5 GHz: 867 Mbps
Combined: 1267 Mbps
Modulation
DBPSK/DQPSK/CCK(DSSS)/BPSK/QPSK/16QAM/64QAM/256QAM
Receive
Sensitivity
802.11b: -91 dBm (1 Mbps), -88 dBm (5 Mbps), and -85 dBm (11
Mbps)
802.11a/g: -89 dBm (6 Mbps), -80 dBm (24 Mbps), -76 dBm (36
Mbps), and -71 dBm (54 Mbps)
802.11n: -83 dBm (MCS 0), -65 dBm (MCS 7), -83 dBm (MCS 8), and
-65 dBm (MCS 15)
802.11ac: HT20: -83 dBm (MCS 0), and -57dBm (MCS 9)
802.11ac: HT40: -79 dBm (MCS 0), and -57 dBm (MCS 9)

Hardware Installation and Reference Guide Product Overview
5
802.11ac: HT80: -76 dBm (MCS 0), and -51dBm (MCS 9)
Max. Transmit
Power
2.4 GHz ≤20 dBm
5 GHz ≤30 dBm
Note
The transmitted power may vary based on local laws and
regulations.
Power
Increment
1 dBm
Dimensions (W
× D × H)
86 mm x 86 mm x 42.4 mm (9.06 in. x 9.06 in. x 1.93 in., excluding
the mounting bracket)
Weight
AP weight: 0.14 kg
Service Ports
Front: 1 x 10/100/1000Base-T Ethernet downlink port
Rear: 1 x 10/100/1000Base-T Ethernet uplink port, powered by
the power sourcing equipment (PSE)
Management
Port
N/A
Status LED
1 x system status LED
Input Power
Supply
802.3at/bt-compliant PoE
Max. Power
Consumption
≤9 W
Bluetooth 5.0
Not supported
Environment
Operating temperature: 0°C to 40°C (32°F to 113°F)
Storage temperature: –40°C to +70°C (–40°F to +158°F)
Operating humidity: 5% to 95% (non-condensing)
Storage humidity: 5% to 95% (non-condensing)

Hardware Installation and Reference Guide Product Overview
6
Installation
In-wall mounting
Compliance
CE
MTBF
> 400000 hrs
1.4 Power Module Technical Specifications
The RG-RAP1201 wall-plate wireless access point is compatible with PoE (Power over
Ethernet) standards 802.3at and 802.3bt. To power this access point using PoE, make
sure that the PSE supports IEEE 802.3af power supply. This ensures that the access point
can operate at its full performance potential.
1.5 Cooling
This access point features a fanless design, and can be mounted in an 86 mm junction
box on the wall.

Hardware Installation and Reference Guide Preparing for Installation
7
2 Preparing for Installation
2.1 Safety Precautions
Note
To avoid personal injury and device damage, carefully read the safety precautions
before you install the device.
The following safety precautions may not cover all possible dangers.
The RG-RAP1201 wall plate wireless access point plays a vital role in connecting
networks, and its proper functioning is crucial for ensuring the normal operation of all
interconnected sub-networks.
The following safety precautions must be followed during installation and use.
Do not place the device in a damp or wet place, and keep the device away from any
kind of liquid.
Install the device in a position far away from any heat sources.
Wear an ESD wrist strap during installation and maintenance.
Do not wear loose clothing and tighten your belt, scarf, and sleeves to prevent them
from getting caught on the device.
Keep tools and accessories away from walking areas.
Use an uninterruptible power source (UPS) to avoid power failures and disturbance.
2.2 Installation Environment Requirements
The RG-RAP1201 wall plate wireless access point must be installed indoors to ensure its
normal operation and prolonged service life. The installation site must meet the
following requirements.
2.2.1 Temperature/Humidity
You are advised to maintain an appropriate temperature and humidity at the installation
site to ensure normal operation and prolonged service life of the device. High humidity
can lead to poor insulation and electrical performance issues such as leakage. On the

Hardware Installation and Reference Guide Preparing for Installation
8
other hand, low humidity can cause shrinkage of insulation gaskets and looseness of
fastening screws, which can generate static electricity and pose a risk to internal circuits,
especially in dry climate environments. High temperature can significantly impact the
reliability and service life of the device by accelerating the aging process of insulation
materials. See the following table for temperature and humidity requirements.
Table 2-1 Temperature/Humidity Requirements
Temperature
Humidity
0°C to 40°C (32°F to 104°F)
5% to 95% (non-condensing)
2.2.2 Cleanliness
Dust poses a significant risk to the operational safety of the device. When indoor dust
accumulates on the device, it can lead to electrostatic adsorption and result in poor
contact. This not only affects the lifespan of the device, but also increases the likelihood
of communication failures. The risk of electrostatic adsorption increases when the indoor
relative humidity is low.
The following table describes the requirements for the dust content and granularity.
Table 2-2 Requirements for Dust
Max. diameter (μm)
0.5
1
3
5
Max. concentration
(number of
particles/m3)
1.4×107
7×105
2.4×105
1.3×105
In addition to dust, the device also has specific requirements on the presence of harmful
gases such as hydrochloric acid sulfides in the air at the installation site. These gases can
cause accelerated corrosion of metals and aging of certain components. The table below
displays the specific limits for harmful gases including SO2, H2S, NO2, NH3, and Cl2at the
installation site.

Hardware Installation and Reference Guide Preparing for Installation
9
Table 2-3 Requirements for Gases
Gas
Avg. (mg/m3)
Max. (mg/m3)
Sulfur dioxide (SO2)
0.2
1.5
Hydrogen sulfide (H2S)
0.006
0.03
Nitrogen dioxide (NO2)
0.04
0.15
Ammonia gas (NH3)
0.05
0.15
Chlorine gas (CI2)
0.01
0.3
2.2.3 ESD Protection
The RG-RAP1201 wall plate wireless access point has been designed with rigorous anti-
static procedures during circuit design. However, excessive static electricity can still
cause damage to its circuit board. Static electricity in the communication network
connected to the access point mainly originates from two sources:
Outdoor high-voltage transmission lines, lightning and other external electric fields;
and
Internal systems such as indoor flooring materials and overall structure of the access
point.
To prevent damage caused by static electricity, please pay attention to the following:
Keep the indoor installation environment clean and free of dust.
Maintain appropriate temperature and humidity.
2.2.4 Anti-interference
Anti-interference measures primarily target electromagnetic and current interferences.
The following requirements should be considered to ensure effective mitigation of
interference:
Take interference prevention measures for the power supply system.
Keep the device away from the grounding facility or lightning and grounding facility of
the power device as much as possible.
Keep the device far away from high-frequency current devices such as high-power

Hardware Installation and Reference Guide Preparing for Installation
10
radio transmitting stations and radar launchers.
2.2.5 Mounting Workbench
When installing the device on a wall, the following conditions must be met:
The wall surface must be smooth and clean.
The network cables must be in good condition.
2.3 Tools
Table 2-4 Tools
Common
tools
Phillips screwdriver, cables, fastening bolts, diagonal plier, and cable
ties
Special
tools
Wire stripper, crimping plier, RJ45 crimping plier, and wire cutter
Meters
Multimeter and bit error rate tester (BERT)
Note
The RG-RAP1201 is not shipped with a tool kit. You need to prepare a tool kit by yourself.

Hardware Installation and Reference Guide Installing the AP
11
3 Installing the AP
Caution
Before installing the AP, make sure that you have carefully read the requirements
described in Chapter 2.
3.1 Before You Begin
Carefully plan and arrange the installation location, networking mode, power supply, and
cabling before installation. Confirm the following requirements before installation:
The installation location should meet the temperature and humidity requirements of
the device.
The installation location should meet the voltage and current requirements of the
device.
The selected power supply should meet the system power requirements of the device.
The installation location should meet the network cable requirements of the device.
The installation location should meet the installation site requirements of the device.
Ensure that all the specific requirements of the intended users are met if this device is
designed for special purpose.
3.2 Safety Precautions
To ensure the normal operation and prolonged service life of the device, the following
safety precautions must be followed:
Do not power on the device during installation.
Place the device in a well-ventilated environment.
Do not expose the device to high temperature.
Keep the device away from high-voltage power cables.
Install the device indoors.
Do not expose the device in a thunderstorm or strong electric field.

Hardware Installation and Reference Guide Installing the AP
12
Keep the device clean and dust-free.
Cut off the power before cleaning the device.
Do not wipe the device with a damp cloth.
Do not wash the device with liquid.
Do not open the enclosure when the device is working.
Fasten the device tightly.
3.3 Installing the AP
(1) Remove the protective cover of an 86 mm junction box.
(2) Insert the network cable into the WAN/PoE port on the rear of the device.
(3) Place the device in the 86 mm junction box, and tighten it with Philips head screws.

Hardware Installation and Reference Guide Installing the AP
13
(4) Install the protective cover on the device. The installation process is complete.
3.4 Bundling Cables
Precautions
Bundle the cables in a visually pleasing way.
Bend twisted pairs naturally or to a large radius close to the connector.
Do not over tighten twisted pair bundle as it may reduce the cable life and
performance.
Bundling Procedure
(1) Bundle the hanging part of the twisted pairs using cable ties, and route them
conveniently to the WAN/PoE port of the device.
(2) Fasten the twisted pair cables to the cable trough of the mounting bracket.
(3) Extend the twisted pair cables under the device and route them in a straight line.
3.5 Verifying Installation
Verify that the device is firmly and reliably secured.