Ruijie RG-SAP185-SP-W Installation and operating manual

Ruijie RG-SAP185-SP-W Access Point
Hardware Installation and Reference Guide
Document Version: V1.1
Date: August 16, 2023
Copyright © 2023 Ruijie
Networks

Copyright
Copyright © 2023 Ruijie Networks
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Networks.
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Ruijie Networks does not make any express or implied statement or guarantee for the
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This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy
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omissions, inaccuracies or errors.

I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
Ruijie Networks Website: https://www.ruijienetworks.com/
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Community: https://community.ruijienetworks.com
Technical Support Email: [e-mail]
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Conventions
1. Signs
The signs used in this document are described as follows:
Warning
An alert that calls attention to important rules and information that if not understood or
followed can result in data loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed
can result in function failure or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or
followed will not lead to serious consequences.

II
Specification
An alert that contains a description of product or version support.
2. Note
The manual offers configuration information (including model, port type and command
line interface) for indicative purpose only. In case of any discrepancy or inconsistency
between the manual and the actual version, the actual version prevails.

i
Contents
Preface.................................................................................................................................................. I
1 Product Introduction....................................................................................................................... 1
1.1 Overview ...................................................................................................................................1
1.2 Product Appearance ................................................................................................................1
1.3 Package Contents.....................................................................................................................5
1.4 Technical Specifications...........................................................................................................5
1.4.1 Dimensions and Weight...............................................................................................5
1.4.2 Radio Specifications .....................................................................................................5
1.4.3 Port Specifications........................................................................................................7
1.4.4 Power Supply and Consumption ................................................................................8
1.4.5 Environment and Reliability ........................................................................................8
1.5 LED and Button.........................................................................................................................9
2 Preparing for Installation.............................................................................................................. 11
2.1 Safety Precautions..................................................................................................................11
2.1.1 General Safety Precautions .......................................................................................11
2.1.2 Handling Safety ..........................................................................................................11
2.1.3 Electric Safety..............................................................................................................12
2.1.4 Storage Security .........................................................................................................12
2.2 Installation Environment Requirements..............................................................................13
2.2.1 Bearing Requirements...............................................................................................13

ii
2.2.2 Ventilation Requirements..........................................................................................13
2.2.3 Space Requirements ..................................................................................................13
2.2.4 Temperature/Humidity Requirements.....................................................................13
2.2.5 Cleanliness Requirements.........................................................................................14
2.2.6 Anti-interference Requirements ...............................................................................15
2.2.7 Lightning Protection Requirements .........................................................................15
2.2.8 Installation Site Requirements..................................................................................16
2.3 Tools ........................................................................................................................................16
3 Installation ..................................................................................................................................... 17
3.1 Installation Procedure ...........................................................................................................17
3.2 Before You Begin....................................................................................................................18
3.3 Precautions.............................................................................................................................18
3.4 Installing the Device...............................................................................................................19
3.4.1 Installing the AP in a 86 mm Junction Box...............................................................19
3.4.2 Removing the AP........................................................................................................22
3.5 Connecting Cables .................................................................................................................23
3.6 Bundling Cables......................................................................................................................23
3.6.1 Precautions .................................................................................................................23
3.6.2 Bundling Steps............................................................................................................24
3.7 Checklist after Installation.....................................................................................................24
3.7.1 Checking the AP..........................................................................................................24

iii
3.7.2 Checking Cable Connections.....................................................................................24
3.7.3 Checking the Power Supply.......................................................................................24
4 Verifying the Operating Status..................................................................................................... 25
4.1 Establishing the Configuration Environment ......................................................................25
4.2 Powering on the AP................................................................................................................25
4.2.1 Checklist Before Power-on ........................................................................................25
4.2.2 Checking the Environment after Power-on .............................................................25
5 Monitoring and Maintenance....................................................................................................... 26
5.1 Monitoring ..............................................................................................................................26
5.1.1 LED...............................................................................................................................26
5.1.2 CLI Commands ...........................................................................................................26
5.2 Remote Maintenance.............................................................................................................26
5.3 Hardware Maintenance .........................................................................................................26
6 Troubleshooting ............................................................................................................................ 27
6.1 General Troubleshooting Procedure....................................................................................27
6.2 Common Troubleshooting Procedures................................................................................27
6.2.1 The Ethernet Port Does Not Work After the Ethernet Cable Is Plugged in...........27
6.2.2 The LED Is Off for a Long Time .................................................................................27
6.2.3 The LED Is Solid Red...................................................................................................28
6.2.4 The LED Is Solid Green...............................................................................................28
6.2.5 The LED Keeps Blinking Green at an Interval of 0.2s for a Long Time ..................28

iv
6.2.6 The LED Keeps Blinking Red at an Interval of 1s for a Long Time .........................28
6.2.7 The Wireless Signal Cannot Be Found......................................................................28
7 Appendix ........................................................................................................................................ 29
7.1 Connectors and Media...........................................................................................................29
7.2 Cabling Recommendations in Installation...........................................................................31

Hardware Installation and Reference Guide Product Introduction
1
1 Product Introduction
1.1 Overview
The RG-SAP185-SP-W is a dual-band 802.11ax-compliant access point (AP) released by
Ruijie Networks for indoor scenarios in the general education, higher education, hotel,
office and dormitory. With simple and beautiful appearance design, the RG-SAP185-SP-W
can be deployed without damaging the wall decoration. It is the optimal choice for
wireless network deployment in hotels and dormitories.
The AP adopts the latest 802.11ax protocol and dual-band technology. The 2.4 GHz Radio
Frequency Processing Unit (RPU) provides a maximum access rate of 574 Mbps, and the
5 GHz RPU provides a maximum access rate of 2.402 Gbps. In this way, this AP can
provide a maximum access rate of 2.976 Gbps, which eliminates the bottleneck in
wireless performance. The RG-SAP185-SP-W provides two wired ports, including one
1000 Mbps LAN port and one 1000 Mbps uplink port, and two pass-through ports for
wired access. The design of the AP considers factors such as wireless network security,
radio control, mobile access, Quality of Service (QoS), and seamless roaming. Working
with Ruijie wireless access controllers (AC), the AP implements user data forwarding,
security, and access control.
The RG-SAP185-SP-W supports local power supply and power over Ethernet (PoE).
Customers can flexibly select the power supply mode based on the site environment.
1.2 Product Appearance
The RG-SAP185-SP-W has two radio connectors and two Ethernet ports. The Ethernet
ports on the rear support 802.3af/at-compliant PoE. It also has one micro USB console
port, one Reset button, and two pass-through phone ports compatible with RJ11. The
following figures show the product appearance.

Hardware Installation and Reference Guide Product Introduction
2
Figure 1-1Front View
Figure 1-2Right Side View