Safety Link EVE 3G Parts list manual

Safety Link is a division of Ballarat Health Services.
EVE 3G Alarm
System Guide
Your new EVE 3G personal response alarm
system contains the latest 3G technology to
provide you with assistance when required.
On
Test Pendant
Cellular
Check Phone
1800 813 617
Check Power
Play Message
CANCEL HELP
Daily Call
Turning Your System On and Off
The On/Off button is located
on the back of the base unit.
- To turn your base unit OFF, press
and hold the on/off button
for 4 beeps and it will switch off.
- To turn the base unit ON, press
and hold the on/off button
until the green ON light illuminates.
Please note: If the green light
is not illuminated, the base
unit is switched off.
EVE External Aerial
This base unit is fitted with an external
aerial which is screwed into the
connector on the back.
- Do not unplug the aerial
- Do not reposition the aerial
from the installed location
Important Notes
Due to external factors, it is possible that in exceptional circumstances
the alarm system may not operate as expected. Such factors include, but
are not limited to; network outages, radio interference, or lightning strikes.
Safety Link will not be held liable for consequences caused by factors
outside of its control.
If you suspect your alarm system is damaged or not fully functional contact:
Safety Link 1800 813 617
Cancel Button
Press to cancel
an emergency
alarm
On
Solid green
when the base
unit is turned on
and operating
as expected
Status
Indicator
Label
Cellular
Flashes red
when there
is no cellular
connection
Play Message
Press to replay
the fault message
currently
displayed on the
Status Indicator
Label
HELP Button
Press to activate
an emergency
alarm. The
button flashes
in a clockwise
direction to let you
know your call for
help is being sent
Daily Call*
Press daily
between
6am-11am to
let us know that
you are OK
*This feature is
an optional extra.
CD 0011 Issue 3

Your Personal Pendant
Your personal pendant should be
worn at all times including while
sleeping. It is waterproof and should
be worn in the bath or shower.
Requesting Help
If you need help at any time of the
day or night, press and hold the
button on your personal pendant
for three seconds.
The outer rim will then flash
red to let you know your
call for help is being sent.
Alternatively, press the large
HELP button on the base unit.
Talking to Your Operator
If you request help, you will hear a
loud ten second warning tone and
then your system will connect to the
Monitoring Centre. When you hear
the operator, you can communicate
with them by speaking to the
base unit.
For assistance call Safety Link 1800 813 617
Care of Your Pendant
AVOID directly spraying the pendant with perfume, insect
repellent, or similar chemicals
CLEAN with mild detergents only
RECOMMENDED - warm damp cloth is usually sufficient
Cancelling an Alarm
During the loud, ten second warning
tone, you can cancel the alarm on
the base unit by pressing the
CANCEL button.
Front Label - Status Indicator Lights
On - a continuous green light indicates that the base unit is on.
A green flashing light signifies system errors.
Cellular - this light will flash red when there is no cellular
connection. When the base unit has good cellular connection,
this light will be off (normal status).
Check Power - this will flash red when there is a problem with
the power connection and it needs to be checked.
An audible message will also play.
Check Phone - this will flash red to indicate when the phone
connection is not available and needs to be checked.
An audible message will also play (if installed using a land line).
Test Pendant - this light is no longer in use.
On
Test Pendant
Cellular
Check Phone
1800 813 617
Check Power
Play Message
CANCEL HELP
Daily Call
1.....2.....3.....
Do you
need help?
Optional
Pressing Your Daily Call Button*
Press the DAILY CALL button every
morning to let the Monitoring
Centre know that you are up. If we
do not receive the ‘Daily Call’ alert
by 11am, the Monitoring Centre will
phone you to make sure that you
are OK. *This feature is an optional extra.