Safety Link GoTrek mPERS Parts list manual

Safety Link is a division of Ballarat Health Services.
System Guide
Your new GO Trek alarm system contains
the latest 3G and GPS technology to provide
you with assistance when required.
mPERS
Microphone
Go Trek comes
with a powerful
microphone
to allow two
way voice
communication
Cancelling an Alert
Press and hold
one button only
during the pre-
alarm to cancel
an emergency
alert
Summoning Help
Press both front
and back buttons
simultaneously
to send an
emergency alert
Stainless Steel
Hypoallergenic
chain
Speaker
Go Trek has a
speaker which
allows Safety
Link Call-takers
to communicate
with users
handsfree,
during an alarm
Indicator Light
Go Trek will
illuminate
depending on
the event type,
e.g. emergency
alert or charging
the device (see
Section 5, Status
Indicator Lights)

1. Your GO Trek Personal Pendant
Your GO Trek device should be worn
at all times when you are out and
about. As the device is water-
resistant, it can be worn in the
bath or shower.
2. Requesting Help
If you need help at any time of the
day or night, press and hold the
front and back buttons on your
GO Trek for three seconds. The
outer rim (Indicator Light) will flash
simultaneously, letting you know
your call for help is being sent.
3. Talking to Your Operator
After you have requested help, you
will hear a loud, ten-second warning
tone accompanied by voice prompts,
your GO Trek will then connect to the
Monitoring Centre. When you hear
the operator, you can communicate
with them by speaking into
the device.
4. Care of Your GO Trek
AVOID directly spraying
the pendant with perfume,
aerosol, insect repellent,
or similar chemicals.
CLEAN with mild detergents only.
RECOMMENDED - warm damp
cloth is usually sufficient.
Do you
need help?

5. Status Indicator Lights
Red (Fading Flash)
- Pre-alarm
Red (Flash)
- Fall detection activated
- Alarm received but
not yet responded to
- Critically low
battery warning
- Alarm activation cancelled
Blue (Flash)
- Pendant charging
Green (Flash)
- Alarm received by the
Monitoring Centre and
open-voice call-back
completed
- Pendant in call-back
period (active for 12 mins)
Green (Solid)
- Pendant fully charged
and sitting on charger
Orange (Flash)
- Low battery warning
6. System Check
Press one button (front or back)
for GO Trek to announce the
battery condition and cellular
connection strength.
7. Low Battery
1. When your battery is
running low, GO Trek will
periodically announce:
“Low battery, please place
me on the charger.”
- GO Trek will flash orange.
2. When your battery
is critically low, GO Trek
will periodically play
the following voice message:
“Critically low battery, please
place me on the charger
today, an alert may fail.”
- GO Trek will flash red.
8. If You Have a Pacemaker
It it is important that the GO Trek
should be kept a minimum
distance of 25cm from the
pacemaker at all times.
The GO Trek should be worn as a
key-ring with the supplied split
ring which can be attached to
a belt clip or keys.

Safety Link Freecall 1800 813 617
Visit: www.safetylink.org.au
Email: [email protected] CD 0030 Issue 1
9. Charging the GO Trek
1. Place the device on the charging platform (provided).
2. Ensure the platform is connected to the power
cord and the mains power is turned on.
3. The device must be placed with
the speaker facing upwards in
order to charge.
4. The platform will illuminate
blue to indicate charging has
commenced. Charging should
take approximately 4-6 hours.
5. During the charging event,
the pendant will radiate heat,
this is part of the normal operation.
6. If you are travelling or away from
home, always take the charger with you.
10. Important Notes
1. Due to external factors, it is possible that in exceptional circumstances the
GO Trek may not operate as expected. Such factors include, but are not
limited to; network coverage, radio interference, or reduced battery capacity
due to not being charged by the client. Safety Link will not be held liable
for consequences caused by factors outside of its control.
2. If you are taking GO Trek on an aircraft, or returning the device
by mail, the ‘hibernation’ mode must be enabled. To enable this
mode, press and hold either button for 10 seconds, when
successful, the voice message will announce: “Hibernation enabled.
All functions suspended until button press or placed on the charger.”
3. GO Trek is intended for use within Australia only.