Sam4s SPS-1000 Owner's manual

SAM4s SPS-1000
Program Manual
All specifications are subject to change without notice. 2005, CRS, Inc.
PM-SPS1000 Version 2.2

CRS, Inc.
Limited Warranty and Disclaimers of Warranty
This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its
entirety before attempting to install, use or program the product(s).
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect
to, the product or any of the products to which this manual applies. This manual is subject to change without notice and CRS, Inc. has no
obligation to provide any updates or corrections to this manual. Further, CRS, Inc. also reserves the right, without prior notice, to make
changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in
all respects and CRS, Inc. shall not be liable for any errors or omissions contained in this manual. In no event shall CRS, Inc. be liable for
any incidental or consequential damages relating to or arising out of the use of this manual. This document contains proprietary
information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without
prior written consent of CRS, Inc.
NOTICE
IF ANY WARRANTY IS EXTENDED TO YOU WITH REGARD TO THE PRODUCT(S) TO WHICH THIS MANUAL APPLIES, IT
IS A WARRANTY FROM THE ENTITY OR INDIVIDUAL FROM WHOM YOU DIRECTLY PURCHASED THE PRODUCT(S).
SUBJECT TO THE FOREGOING, UNLESS YOU ARE A DIRECT END USER CUSTOMER OF CRS, INC., CRS, INC. DOES NOT
EXTEND TO YOU ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY AND EXPRESSLY DISCLAIMS ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY
WARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS IN CONNECTION WITH THE PRODUCT(S)
OR ANY SOFTWARE, DRIVERS, OR PROGRAMMING PRODUCT, WHETHER EMBEDDED IN PRODUCT(S) OR PROVIDED AS
A SEPARATE PROGRAM, OR USED IN CONJUNCTION WITH THIS/THESE PRODUCT(S). CRS, INC. SPECIFICALLY DOES
NOT WARRANT THAT THE OPERATION OF ANY DRIVERS, SOFTWARE, OR PROGRAMMING PRODUCTS LICENSED
HEREUNDER, WHETHER EMBEDDED IN PRODUCTS OR PROVIDED AS SEPARATE PROGRAMS, SHALL BE
UNINTERRUPTED OR ERROR FREE OR THAT FUNCTIONS CONTAINED IN SUCH DRIVERS, SOFTWARE OR
PROGRAMMING PRODUCTS SHALL OPERATE IN COMBINATION(S) WHICH MAY BE SELECTED FOR USE BY YOU OR
OTHERWISE MEET YOUR REQUIREMENTS.
CRS, Inc. is not responsible for any damages or loss, either direct, indirect, special, incidental or consequential, which you may experience
as a result of your purchase or use of the product(s). Your sole remedy in the event that you encounter any difficulties with the product(s)
is against the entity or individual from whom you purchased the product(s).
Revision 2.0 - April 1, 2005
WARNING - U.S.
THIS EQUIPMENT GENERATES, USES AND CAN RADIATE RADIO FREQUENCY ENERGY, AND IF NOT INSTALLED AND USED IN
ACCORDANCE WITH THE INSTRUCTIONS MANUAL, MAY CAUSE INTERFERENCE TO RADIO COMMUNICATIONS. IT HAS BEEN
TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A COMPUTING DEVICE PURSUANT TO SUBPART J OF
PART 15 OF FCC RULES WHICH ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST SUCH INTERFERENCE
WHEN OPERATED IN A COMMERCIAL ENVIRONMENT. OPERATIONS OF THE EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY
TO CAUSE INTERFERENCE IN WHICH CASE THE USER, AT HIS OWN EXPENSE, WILL BE REQUIRED TO TAKE WHATEVER
MEASURES MAY BE REQUIRED TO CORRECT THE INTERFERENCE.
NOTICE - CANADA
THIS APPARATUS COMPLIES WITH THE CLASS “A” LIMITS FOR RADIO INTERFERENCE AS SPECIFIED IN THE CANADIAN
DEPARTMENT OF COMMUNICATIONS RADIO INTERFERENCE REGULATIONS.
CET APPAREIL EST CONFORME AUX NORMES CLASS “A” D’INTERFERENCE RADIO TEL QUE SPECIFIER PAR MINISTRE
CANADIEN DES COMMUNICATIONS DANS LES REGLEMENTS D’INTERFERENCE RADIO.
ATTENTION
The product that you have purchased may contain a battery that may be recyclable. At the end of its useful life, under various state and
local laws, it may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal.

SPS 1000 Program Manual Contents i
Contents
Getting Started 1
Register Controls.......................................................................................................................1
Front View...................................................................................................................1
Display Adjustments ...................................................................................................2
Rear View....................................................................................................................2
Navigating the SPS 1000...........................................................................................................3
Default Keyboard........................................................................................................4
Key Descriptions.........................................................................................................5
Control Lock .............................................................................................................12
Key Prompting ..........................................................................................................13
Page Up and Page Down...........................................................................................14
Choosing Items from Menus.....................................................................................15
Selecting and Filling Fields.......................................................................................16
Opening Pop-up Selection Windows ........................................................................17
Entering Alpha Characters ........................................................................................18
Initial Clear..............................................................................................................................21
S-Mode Programming 23
S- Mode Programming Menu..................................................................................................23
Self Tests .................................................................................................................................25
Serial & IRC Loopback Test.....................................................................................26
Drawer Test...............................................................................................................27
RTC Setting (Real Time Clock)................................................................................27
Display Test...............................................................................................................28
Keyboard Test...........................................................................................................28
Mode & Clerk Key Test............................................................................................29
RAM Test..................................................................................................................30
IRC Test ....................................................................................................................31
Printer Test................................................................................................................32
RAM Checksum........................................................................................................32
Version Check...........................................................................................................33
Card Read Test..........................................................................................................33
Memory Clear..........................................................................................................................34
Memory All Clear .....................................................................................................34
Selective Memory Clearing.......................................................................................36
Memory Allocation..................................................................................................................37
Keyboard Key Relocation........................................................................................................43
PLU Key Relocation .................................................................................................44
WLU Key Relocation................................................................................................46
Function Key Relocation...........................................................................................48
System Options........................................................................................................................53
Printer Driver Selections..........................................................................................................55
Changing Printer Commands ....................................................................................56

ii Contents SPS 1000 Program Manual
Serial Port Device Selections...................................................................................................57
Define Serial Port Parameters..................................................................................................59
S-Mode Program Scan Printing...............................................................................................61
System Password .....................................................................................................................62
Super Macro Scan....................................................................................................................63
ROM File Download ...............................................................................................................64
Bitmap File Download.............................................................................................................64
Load Default Messages............................................................................................................64
Check Unlock ..........................................................................................................................65
P-Mode Programming 67
P-Mode Programming Menu ...................................................................................................67
PLU Programming...................................................................................................................69
Add & Change...........................................................................................................70
Delete PLUs...............................................................................................................73
PLU Status Group (PLU Status Link) .....................................................................................75
Group.......................................................................................................................................83
Function Key ...........................................................................................................................85
Function Key Program Summary..............................................................................86
Cancel........................................................................................................................89
Cash...........................................................................................................................89
Check.........................................................................................................................90
Check Cash................................................................................................................91
Check Endorse...........................................................................................................91
Currency Conversion 1-5 ..........................................................................................92
Drive Thru/Eat In/Take Out ......................................................................................93
Error Correct..............................................................................................................93
Food Stamp Tend ......................................................................................................94
Guest #.......................................................................................................................94
KP Routing................................................................................................................95
Macro 1-40................................................................................................................96
Mdse Return ..............................................................................................................97
Misc Tend 1-16 .........................................................................................................98
Modifier 1-10 ............................................................................................................99
Not Found PLU.......................................................................................................100
#/No Sale.................................................................................................................101
P/Bal........................................................................................................................101
Paid Out 1-5/Recd Acct 1-5 ....................................................................................102
%1 - %10.................................................................................................................103
Price Inquiry/Stock Inquiry.....................................................................................104
Print.........................................................................................................................105
Print Check..............................................................................................................105
Promo ......................................................................................................................106
Recall Check 1-4 .....................................................................................................107
Scale ........................................................................................................................108
Store Check 1-4.......................................................................................................109
Tax Exempt .............................................................................................................110
Time In/Out.............................................................................................................111
Tip 1-3.....................................................................................................................111
Tip Declare..............................................................................................................112
Tray Subtotal...........................................................................................................112
Void Item.................................................................................................................113
Waste.......................................................................................................................113
X/Time.....................................................................................................................114

SPS 1000 Program Manual Contents iii
System Options......................................................................................................................115
General Function Options .......................................................................................116
Tax Options.............................................................................................................122
Cash Drawer Options ..............................................................................................125
Training Mode Options...........................................................................................127
Level/Modifier Options...........................................................................................129
Tracking File Options..............................................................................................131
Kitchen Printing/Video Options..............................................................................133
Validation/Subtotal Print Options ...........................................................................136
General Printing Options.........................................................................................138
Report Printing Options...........................................................................................141
Report Options ........................................................................................................143
Time Keeping Options ............................................................................................146
E.J. (Electronic Journal) & Detail Printing Options................................................148
Taxes......................................................................................................................................150
Add On Taxes..........................................................................................................151
Tax Table.................................................................................................................152
VAT.........................................................................................................................154
Messages................................................................................................................................155
Logo Message .........................................................................................................156
Error Messages........................................................................................................157
System Descriptors..................................................................................................160
Report Descriptors...................................................................................................163
Check Endorsement Message..................................................................................164
Guest Check Logo Message....................................................................................165
Validation Message.................................................................................................166
DataTran Message...................................................................................................167
Window Look Up (WLU) .....................................................................................................168
Overview.................................................................................................................168
WLU Programming.................................................................................................169
Time Period ...........................................................................................................................179
Employee...............................................................................................................................180
Edit Job Codes.........................................................................................................182
Edit Pay Rates .........................................................................................................184
Authority Levels....................................................................................................................186
Authority Level Alpha Descriptors.........................................................................189
Printer Tables & KV Routing................................................................................................190
System Printer Routing ...........................................................................................192
Kitchen Video Routing............................................................................................194
Kitchen Printer Routing...........................................................................................195
Receipt Printer Routing...........................................................................................198
Detail Printer Routing .............................................................................................199
Ingredient Inventory..............................................................................................................200
Edit Ingredient.........................................................................................................201
Recipe Table............................................................................................................202
Time Activated Functions......................................................................................................204
Time Activated Keyboard Levels............................................................................205
Time Activated Price Levels ...................................................................................207
Time Activated Macros...........................................................................................209
Time Activated String Reports................................................................................211
Time Activated Shifts..............................................................................................213
KP Time Period.......................................................................................................214
Product Mix Groups ..............................................................................................................215
Product Mix Items...................................................................................................216
Product Mix Group Time Periods...........................................................................217

iv Contents SPS 1000 Program Manual
Custom Report Programming................................................................................................218
Custom Report.........................................................................................................219
Edit Existing Reports...............................................................................................221
String Reports........................................................................................................................223
PLU Stock..............................................................................................................................225
PLU Minimum Stock.............................................................................................................228
Copy Program........................................................................................................................229
Program File Download.........................................................................................................231
All Files...................................................................................................................232
Select Program Files................................................................................................234
P-Mode Program Scan Printing.............................................................................................236
NON-PLU Code ....................................................................................................................237
PLU & WLU Key Assignment..............................................................................................239
PLU Key Assignment..............................................................................................240
WLU Key Assignment............................................................................................242
Bitmap File Download...........................................................................................................244
Groups By Employee.............................................................................................................245
Employee Card Read Format.................................................................................................246
Age Verification ....................................................................................................................247
Appendices 249
Specifications.........................................................................................................................250
Accessing Cables and Connections .......................................................................................251
Removing the Rear Cover .......................................................................................251
Removing the Customer Display.............................................................................252
Connecting RS232C, IRC, and Cash Drawer Cables..............................................253
Register Communications Ports.............................................................................................254
Standard Ports..........................................................................................................254
Optional Ports..........................................................................................................254
Pin Descriptions.....................................................................................................................254
Loop Back Connections.........................................................................................................255
System Configurations...........................................................................................................256
Inter Register Communications...............................................................................256
Printer Configurations.............................................................................................258
Integrated Payment Program Requirements ..........................................................................260
Clear Current Batch (S-Mode) ................................................................................261
Replacing the Battery.............................................................................................................262
Glossary of Terms 259
Index 269

SPS 1000 Program Manual Getting Started 1
Getting Started
Register Controls
Front View
(Option)
Note: Break off the
plastic power switch
protective cover, or
leave it in place to
secure the switch from
tampering. (Use a
pointed device to set
switch.
)

2 Getting Started SPS 1000 Program Manual
Display Adjustments
Rear View
Protective Power Switch Cover

SPS 1000 Program Manual Getting Started 3
Navigating the SPS 1000
This chapter explains the conventions used for displaying and entering information.
Review the information contained in this chapter before attempting to program your SPS
1000.

4 Getting Started SPS 1000 Program Manual
Default Keyboard
25 645138 1SBTL
32
12 77 %5 10390
24 635039 4CHECK
65
11 76 %4 10289
23 624936 7MISC
TND1
98
10 75 %3 10188
19 584532
TAX 2
SHIFT TAKE OUT
ENTERYES/NO
671
MACRO
#3
9784
18 574431
TAX 1
SHIFT EAT IN
RECALL
#1
STORE
#1
570
MACRO
#2
9683
20 594633
PAGE
UP DRIVE THRU
PAGE
DOWN

772
MACRO
#4
9885
21 604734 MISC
TND3


873 %1 9986
22 614835 X/TIME MISC
TND2
CL
PLU
974 %2 10087
17 564330
ADD
CHECK EXEMPT TAX
WLU#
MDSE
RTRN
469
MACRO
#1
9582
26 655239 0CASH
.
00
13 78 DONE 10491
16 554229
KEYB
LVL#3 QUIT
VOID
ITEM
ERR
CORR
368
PRICE
LVL#3
9481
15 544128
PRICE
LVL#2 REPEAT
R/A
#1
KEYB
LVL#2
267
P/O
#1
9380
14 534027
PRICE
LVL#1 EMP #
TIME
CLOCK
KEYB
LVL#1
166
RECEIPT
ISSUE
9279
Esc