Sam4s SPS-1000 Owner's manual

SAM4s SPS-1000
Program Manual
All specifications are subject to change without notice. 2005, CRS, Inc.
PM-SPS1000 Version 2.2

CRS, Inc.
Limited Warranty and Disclaimers of Warranty
This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its
entirety before attempting to install, use or program the product(s).
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect
to, the product or any of the products to which this manual applies. This manual is subject to change without notice and CRS, Inc. has no
obligation to provide any updates or corrections to this manual. Further, CRS, Inc. also reserves the right, without prior notice, to make
changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in
all respects and CRS, Inc. shall not be liable for any errors or omissions contained in this manual. In no event shall CRS, Inc. be liable for
any incidental or consequential damages relating to or arising out of the use of this manual. This document contains proprietary
information that is protected by copyright. All rights are reserved. No part of this document may be photocopied or reproduced without
prior written consent of CRS, Inc.
NOTICE
IF ANY WARRANTY IS EXTENDED TO YOU WITH REGARD TO THE PRODUCT(S) TO WHICH THIS MANUAL APPLIES, IT
IS A WARRANTY FROM THE ENTITY OR INDIVIDUAL FROM WHOM YOU DIRECTLY PURCHASED THE PRODUCT(S).
SUBJECT TO THE FOREGOING, UNLESS YOU ARE A DIRECT END USER CUSTOMER OF CRS, INC., CRS, INC. DOES NOT
EXTEND TO YOU ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY AND EXPRESSLY DISCLAIMS ANY IMPLIED
WARRANTY OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR ANY PARTICULAR PURPOSE, OR ANY
WARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS IN CONNECTION WITH THE PRODUCT(S)
OR ANY SOFTWARE, DRIVERS, OR PROGRAMMING PRODUCT, WHETHER EMBEDDED IN PRODUCT(S) OR PROVIDED AS
A SEPARATE PROGRAM, OR USED IN CONJUNCTION WITH THIS/THESE PRODUCT(S). CRS, INC. SPECIFICALLY DOES
NOT WARRANT THAT THE OPERATION OF ANY DRIVERS, SOFTWARE, OR PROGRAMMING PRODUCTS LICENSED
HEREUNDER, WHETHER EMBEDDED IN PRODUCTS OR PROVIDED AS SEPARATE PROGRAMS, SHALL BE
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CRS, Inc. is not responsible for any damages or loss, either direct, indirect, special, incidental or consequential, which you may experience
as a result of your purchase or use of the product(s). Your sole remedy in the event that you encounter any difficulties with the product(s)
is against the entity or individual from whom you purchased the product(s).
Revision 2.0 - April 1, 2005
WARNING - U.S.
THIS EQUIPMENT GENERATES, USES AND CAN RADIATE RADIO FREQUENCY ENERGY, AND IF NOT INSTALLED AND USED IN
ACCORDANCE WITH THE INSTRUCTIONS MANUAL, MAY CAUSE INTERFERENCE TO RADIO COMMUNICATIONS. IT HAS BEEN
TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A COMPUTING DEVICE PURSUANT TO SUBPART J OF
PART 15 OF FCC RULES WHICH ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST SUCH INTERFERENCE
WHEN OPERATED IN A COMMERCIAL ENVIRONMENT. OPERATIONS OF THE EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY
TO CAUSE INTERFERENCE IN WHICH CASE THE USER, AT HIS OWN EXPENSE, WILL BE REQUIRED TO TAKE WHATEVER
MEASURES MAY BE REQUIRED TO CORRECT THE INTERFERENCE.
NOTICE - CANADA
THIS APPARATUS COMPLIES WITH THE CLASS “A” LIMITS FOR RADIO INTERFERENCE AS SPECIFIED IN THE CANADIAN
DEPARTMENT OF COMMUNICATIONS RADIO INTERFERENCE REGULATIONS.
CET APPAREIL EST CONFORME AUX NORMES CLASS “A” D’INTERFERENCE RADIO TEL QUE SPECIFIER PAR MINISTRE
CANADIEN DES COMMUNICATIONS DANS LES REGLEMENTS D’INTERFERENCE RADIO.
ATTENTION
The product that you have purchased may contain a battery that may be recyclable. At the end of its useful life, under various state and
local laws, it may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal.

SPS 1000 Program Manual Contents i
Contents
Getting Started 1
Register Controls.......................................................................................................................1
Front View...................................................................................................................1
Display Adjustments ...................................................................................................2
Rear View....................................................................................................................2
Navigating the SPS 1000...........................................................................................................3
Default Keyboard........................................................................................................4
Key Descriptions.........................................................................................................5
Control Lock .............................................................................................................12
Key Prompting ..........................................................................................................13
Page Up and Page Down...........................................................................................14
Choosing Items from Menus.....................................................................................15
Selecting and Filling Fields.......................................................................................16
Opening Pop-up Selection Windows ........................................................................17
Entering Alpha Characters ........................................................................................18
Initial Clear..............................................................................................................................21
S-Mode Programming 23
S- Mode Programming Menu..................................................................................................23
Self Tests .................................................................................................................................25
Serial & IRC Loopback Test.....................................................................................26
Drawer Test...............................................................................................................27
RTC Setting (Real Time Clock)................................................................................27
Display Test...............................................................................................................28
Keyboard Test...........................................................................................................28
Mode & Clerk Key Test............................................................................................29
RAM Test..................................................................................................................30
IRC Test ....................................................................................................................31
Printer Test................................................................................................................32
RAM Checksum........................................................................................................32
Version Check...........................................................................................................33
Card Read Test..........................................................................................................33
Memory Clear..........................................................................................................................34
Memory All Clear .....................................................................................................34
Selective Memory Clearing.......................................................................................36
Memory Allocation..................................................................................................................37
Keyboard Key Relocation........................................................................................................43
PLU Key Relocation .................................................................................................44
WLU Key Relocation................................................................................................46
Function Key Relocation...........................................................................................48
System Options........................................................................................................................53
Printer Driver Selections..........................................................................................................55
Changing Printer Commands ....................................................................................56

ii Contents SPS 1000 Program Manual
Serial Port Device Selections...................................................................................................57
Define Serial Port Parameters..................................................................................................59
S-Mode Program Scan Printing...............................................................................................61
System Password .....................................................................................................................62
Super Macro Scan....................................................................................................................63
ROM File Download ...............................................................................................................64
Bitmap File Download.............................................................................................................64
Load Default Messages............................................................................................................64
Check Unlock ..........................................................................................................................65
P-Mode Programming 67
P-Mode Programming Menu ...................................................................................................67
PLU Programming...................................................................................................................69
Add & Change...........................................................................................................70
Delete PLUs...............................................................................................................73
PLU Status Group (PLU Status Link) .....................................................................................75
Group.......................................................................................................................................83
Function Key ...........................................................................................................................85
Function Key Program Summary..............................................................................86
Cancel........................................................................................................................89
Cash...........................................................................................................................89
Check.........................................................................................................................90
Check Cash................................................................................................................91
Check Endorse...........................................................................................................91
Currency Conversion 1-5 ..........................................................................................92
Drive Thru/Eat In/Take Out ......................................................................................93
Error Correct..............................................................................................................93
Food Stamp Tend ......................................................................................................94
Guest #.......................................................................................................................94
KP Routing................................................................................................................95
Macro 1-40................................................................................................................96
Mdse Return ..............................................................................................................97
Misc Tend 1-16 .........................................................................................................98
Modifier 1-10 ............................................................................................................99
Not Found PLU.......................................................................................................100
#/No Sale.................................................................................................................101
P/Bal........................................................................................................................101
Paid Out 1-5/Recd Acct 1-5 ....................................................................................102
%1 - %10.................................................................................................................103
Price Inquiry/Stock Inquiry.....................................................................................104
Print.........................................................................................................................105
Print Check..............................................................................................................105
Promo ......................................................................................................................106
Recall Check 1-4 .....................................................................................................107
Scale ........................................................................................................................108
Store Check 1-4.......................................................................................................109
Tax Exempt .............................................................................................................110
Time In/Out.............................................................................................................111
Tip 1-3.....................................................................................................................111
Tip Declare..............................................................................................................112
Tray Subtotal...........................................................................................................112
Void Item.................................................................................................................113
Waste.......................................................................................................................113
X/Time.....................................................................................................................114

SPS 1000 Program Manual Contents iii
System Options......................................................................................................................115
General Function Options .......................................................................................116
Tax Options.............................................................................................................122
Cash Drawer Options ..............................................................................................125
Training Mode Options...........................................................................................127
Level/Modifier Options...........................................................................................129
Tracking File Options..............................................................................................131
Kitchen Printing/Video Options..............................................................................133
Validation/Subtotal Print Options ...........................................................................136
General Printing Options.........................................................................................138
Report Printing Options...........................................................................................141
Report Options ........................................................................................................143
Time Keeping Options ............................................................................................146
E.J. (Electronic Journal) & Detail Printing Options................................................148
Taxes......................................................................................................................................150
Add On Taxes..........................................................................................................151
Tax Table.................................................................................................................152
VAT.........................................................................................................................154
Messages................................................................................................................................155
Logo Message .........................................................................................................156
Error Messages........................................................................................................157
System Descriptors..................................................................................................160
Report Descriptors...................................................................................................163
Check Endorsement Message..................................................................................164
Guest Check Logo Message....................................................................................165
Validation Message.................................................................................................166
DataTran Message...................................................................................................167
Window Look Up (WLU) .....................................................................................................168
Overview.................................................................................................................168
WLU Programming.................................................................................................169
Time Period ...........................................................................................................................179
Employee...............................................................................................................................180
Edit Job Codes.........................................................................................................182
Edit Pay Rates .........................................................................................................184
Authority Levels....................................................................................................................186
Authority Level Alpha Descriptors.........................................................................189
Printer Tables & KV Routing................................................................................................190
System Printer Routing ...........................................................................................192
Kitchen Video Routing............................................................................................194
Kitchen Printer Routing...........................................................................................195
Receipt Printer Routing...........................................................................................198
Detail Printer Routing .............................................................................................199
Ingredient Inventory..............................................................................................................200
Edit Ingredient.........................................................................................................201
Recipe Table............................................................................................................202
Time Activated Functions......................................................................................................204
Time Activated Keyboard Levels............................................................................205
Time Activated Price Levels ...................................................................................207
Time Activated Macros...........................................................................................209
Time Activated String Reports................................................................................211
Time Activated Shifts..............................................................................................213
KP Time Period.......................................................................................................214
Product Mix Groups ..............................................................................................................215
Product Mix Items...................................................................................................216
Product Mix Group Time Periods...........................................................................217

iv Contents SPS 1000 Program Manual
Custom Report Programming................................................................................................218
Custom Report.........................................................................................................219
Edit Existing Reports...............................................................................................221
String Reports........................................................................................................................223
PLU Stock..............................................................................................................................225
PLU Minimum Stock.............................................................................................................228
Copy Program........................................................................................................................229
Program File Download.........................................................................................................231
All Files...................................................................................................................232
Select Program Files................................................................................................234
P-Mode Program Scan Printing.............................................................................................236
NON-PLU Code ....................................................................................................................237
PLU & WLU Key Assignment..............................................................................................239
PLU Key Assignment..............................................................................................240
WLU Key Assignment............................................................................................242
Bitmap File Download...........................................................................................................244
Groups By Employee.............................................................................................................245
Employee Card Read Format.................................................................................................246
Age Verification ....................................................................................................................247
Appendices 249
Specifications.........................................................................................................................250
Accessing Cables and Connections .......................................................................................251
Removing the Rear Cover .......................................................................................251
Removing the Customer Display.............................................................................252
Connecting RS232C, IRC, and Cash Drawer Cables..............................................253
Register Communications Ports.............................................................................................254
Standard Ports..........................................................................................................254
Optional Ports..........................................................................................................254
Pin Descriptions.....................................................................................................................254
Loop Back Connections.........................................................................................................255
System Configurations...........................................................................................................256
Inter Register Communications...............................................................................256
Printer Configurations.............................................................................................258
Integrated Payment Program Requirements ..........................................................................260
Clear Current Batch (S-Mode) ................................................................................261
Replacing the Battery.............................................................................................................262
Glossary of Terms 259
Index 269

SPS 1000 Program Manual Getting Started 1
Getting Started
Register Controls
Front View
(Option)
Note: Break off the
plastic power switch
protective cover, or
leave it in place to
secure the switch from
tampering. (Use a
pointed device to set
switch.
)

2 Getting Started SPS 1000 Program Manual
Display Adjustments
Rear View
Protective Power Switch Cover

SPS 1000 Program Manual Getting Started 3
Navigating the SPS 1000
This chapter explains the conventions used for displaying and entering information.
Review the information contained in this chapter before attempting to program your SPS
1000.

4 Getting Started SPS 1000 Program Manual
Default Keyboard
25 645138 1SBTL
32
12 77 %5 10390
24 635039 4CHECK
65
11 76 %4 10289
23 624936 7MISC
TND1
98
10 75 %3 10188
19 584532
TAX 2
SHIFT TAKE OUT
ENTERYES/NO
671
MACRO
#3
9784
18 574431
TAX 1
SHIFT EAT IN
RECALL
#1
STORE
#1
570
MACRO
#2
9683
20 594633
PAGE
UP DRIVE THRU
PAGE
DOWN

772
MACRO
#4
9885
21 604734 MISC
TND3


873 %1 9986
22 614835 X/TIME MISC
TND2
CL
PLU
974 %2 10087
17 564330
ADD
CHECK EXEMPT TAX
WLU#
MDSE
RTRN
469
MACRO
#1
9582
26 655239 0CASH
.
00
13 78 DONE 10491
16 554229
KEYB
LVL#3 QUIT
VOID
ITEM
ERR
CORR
368
PRICE
LVL#3
9481
15 544128
PRICE
LVL#2 REPEAT
R/A
#1
KEYB
LVL#2
267
P/O
#1
9380
14 534027
PRICE
LVL#1 EMP #
TIME
CLOCK
KEYB
LVL#1
166
RECEIPT
ISSUE
9279
Esc

SPS 1000 Program Manual Getting Started 5
Key Descriptions
Essential Function Keys
Because the SAM4s SPS 1000 keyboard is programmable, you can use the default keyboard,
you can modify it, or you can design a keyboard that fits your exact needs.
In order to program and operate the SAM4s SPS 1000, you must place all of the
following keys on every keyboard:
Numeric Keys 0-9
CL/ESC
Y/N
ENTER
Cursor Control Keys 
PAGE UP/PAGE DN
DONE
X/TIME
You cannot change the assignment of an essential key (i.e. numeric key, Y/N, cursor
keys, ENTER, etc.) unless it is first located in a different position on the keyboard.
Many function keys have programming options. See "Function Key" programming in "P-
Mode Programming" for individual function key programming options.

6 Getting Started SPS 1000 Program Manual
Function Key List
Key Description
0 - 9, 00, 000
(Numeric Keys) Used in all modes to enter numeric information such as prices or quantities.
ADD CHECK Use to add multiple guest checks (tracking balances or soft checks) for
payment together. See "TRAY SUBTL" on page 11 to add separate
transactions when you are not tracking balances.
ALPHA TEXT Use to type a name or message that will be associated with a soft check.
Press the ALPHA TEXT key anytime after a check has been opened, then
type a message (up to 15 characters) using the alpha keyboard overlay and
press ENTER. The message is saved and printed/displayed with the order.
CANCEL Press CANCEL to abort a transaction in progress. All current items are
removed (voided).
CASH Use CASH to finalize or tender cash sales. Change is computed when the
amount of cash tendered is greater than the amount of the sale.
CHECK Use CHECK to finalize or tender check sales. Change is computed when
the amount of the check tendered is greater than the amount of the sale.
CHECK CASH Use the CHECK CASH key to exchange a check for cash outside of a sale.
CHECK ENDORSE If compulsory check endorsement is set with the CHECK key, use the
CHECK ENDORSE key to print the endorsement message after a check is
inserted into the appropriate printer.
CLEAR/ESC Use the CLEAR function to clear numeric entries or error conditions. Use
the ESC (escape) function to exit program screens and return to the previous
menu or screen.
CONTINUE Use to override the pop-up employee function after a transaction. Allows
the employee to post an additional transaction without signing on again.
CURR. CONV. 1-5 Use to convert and display the value of the transaction in foreign currency.
Only cash tender is allowed after pressing a CURR CONV key. Change is
calculated and issued in home currency.
CURSOR CONTROL KEYS
() 1. On menu screens, press the up or down keys to move the cursor to the
menu item you wish to select.
2. On program screens, press the cursor control keys (up, down, left, right)
to move the cursor (highlighted field) to the field you wish to edit.
3. On program screens, use the cursor keys to finalize your entry in the
current field and move the cursor to the next field.
4. On operation screens, press the up or down cursor keys to select a main
item that has been registered in the current transaction. The last item
entered is automatically selected.
DECIMAL (.) Use the decimal key to enter fractional rates or percentages. Do not use to
enter amounts; the decimal is automatically inserted in the proper position.
DONE Press the DONE key to exit a WLU, or to execute a report after all report
options have been selected.

SPS 1000 Program Manual Getting Started 7
DRIVE THRU DRIVE THRU is a subtotal key. Press DRIVE THRU to record the
amount of the transaction in the drive thru total on the financial report. Tax
calculation can be changed to accommodate different tax rules for drive thru
sales.
EAT-IN EAT-IN is a subtotal key. Press EAT-IN to record the amount of the
transaction in the eat-in total on the financial report. Tax calculation can be
changed to accommodate different tax rules for eat-in sales. Sales cannot be
split between eat-in and take-out.
EMPLOYEE The EMPLOYEE # key is used to sign on a cashier, clerk, server or
employee who is clocking in or out.
EMPLOYEE (1-10) The EMPLOYEE (1-10) keys can be programmed to sign on a specific
employee when pressed directly, without entering a code.
ENTER When programming or selecting from window look-ups, press ENTER to
enter data into a field with the cursor remaining in the field.
ERR.CORR Press ERR CORR immediately after an item to void that item.
FD STMP SHIFT Press FD STMP SHIFT to shift the pre-programmed food stamp status of
an item prior to its registration.
FD STMP SUBTTL Press FD STMP SUBTTL to display the total of food stamp eligible items
registered in the current transaction.
FD STMP TEND Press the FD STMP TEND key to tender Food Stamps after the display of
the food stamp eligible subtotal. Depending upon function key
programming, change less than $1 may be applied to any cash balance or
issued as cash change.
GUEST # Use to record the number of guests served by a transaction. The entry may
be compulsory. The entry appears on receipts and the kitchen printer/KVS.
HOLD Use to identify an individual item, or an entire transaction so that the
designated items will not print/display at the kitchen printer/KVS at the
current finalization. Items designated as "hold" items will display on the
screen with an "H".
INACTIVE The INACTIVE function key can be re-used as many times as necessary to
inactivate key locations.
KP ROUTING The KP ROUTING key is used to override KP Time Period control. For
example, a restaurant might normally operate two kitchens at one time and
one kitchen at other times. In case the volume of business changes, the
manager might want to control the KP routing manually. Also, a single
item, or large order might be required to be sent to a different printer than
normal. Select STAYDOWN, TICKET POP UP or ITEM POP up
operation. To operate, press the key at any time inside or outside of a
transaction.
KEYBOARD LEVEL 1-5 Use to select one of the five keyboard levels.
LIST CHECK 1-4 Press LIST CHECK (for the appropriate tracking file) to display a list of all
open soft checks in the file.

8 Getting Started SPS 1000 Program Manual
MACRO OFF, P, R, X, Z,
VOID Press the MACRO OFF, P, R, X, Z, or VOID key while programming a
macro sequence to allow the macro to set the register in the indicated control
lock position (without actually turning the control lock.)
MACRO PAUSE Press the MACRO PAUSE key during macro programming to indicate a
pause in the macro. A macro will stop when it reaches the pause, and then
accept an operator key entry before continuing the macro sequence.
MACRO SET Press the MACRO SET key to create a macro at any time without going
through the P-mode macro program.
MACRO 1 - 40 Use to execute one of forty possible preprogrammed key sequences.
MACRO # Use to execute one of the forty possible macros by entering the macro
number and pressing the MACRO # key.
MDSE RETURN Press the MDSE RETURN key to adjust items inside or outside of a
transaction.
MISC TEND 1-16 Press a MISC TEND key to finalize or tender sales paid by various charges
or other media. Tendering may or may not be allowed depending upon
function key programming.
MISC TEND # Access any of the 16 possible miscellaneous tender functions by entering the
tender number (1-16) and pressing the MISC TEND # key.
MODIFIER 1-10 Preceding a PLU entry, a modifier key changes a digit of the PLU number,
causing a different PLU to be registered. Modifier keys can be set to change
any of the 14 PLU digit positions to any specified digit (0-9).
NEXT RECORD Use the NEXT RECORD key when programming areas with multiple
records, i.e. PLUs, PLU Status Groups, Groups, Function Keys, WLUs, or
Employees. Press the NEXT RECORD key from any field on the program
screen and the next sequential record will display with the cursor in the
same field position.
#/NO SALE Use to enter a non-adding memo number during a transaction (# function) or
use to open the cash drawer outside of a sale (no sale function).
NEXT DOLLAR Press the NEXT DOLLAR key to tender an amount the next whole dollar
above the sale total. For example, if the sale total is $2.52, then the NEXT
DOLLAR key would automatically tender $3.00.
NOT FOUND PLU Designed to be used in a scanning system, the NOT FOUND PLU key
allows the operator to immediately enter basic PLU information for an item
that is not in the PLU file. If the "Not Found PLU" message displays when
a PLU is entered (or when an item is scanned) the operator can press the
NOT FOUND PLU key and will be prompted to enter PLU price,
descriptor and linking information. The item is registered immediately.
P/BAL Enter an amount, and then press the Manual Previous Balance (P/BAL) key
to use the simplest form of Charge Posting/Table Service. The P/BAL key
may be used any time within a transaction. Transactions where the P/BAL
key is used must be finalized with one of the STORE CHECK keys.

SPS 1000 Program Manual Getting Started 9
PAGE DOWN
PAGE UP When a transaction, menu or program contains more information than can
be displayed on the screen at one time, press the PAGE UP or PAGE DN
keys to shift your view of the information up or down. Note that the scroll
indicators (,,) tell you whether there is more information above,
below, or above and below your current view.
PAID OUT 1-5 Press a PAID OUT key to remove cash, check or miscellaneous media from
the drawer.
PAID RECALL The PAID RECALL key is used to recall last x number of transactions,
starting with the last transaction finalized. (X is determined in memory
allocation.) Once recalled, a transaction could be reviewed (using the cursor
keys or PAGE UP/PAGE DN) and/or corrected as necessary. To exit the
paid order view, press DONE.
PARK ORDER Used in conjunction with a kitchen video system and the SERVE ORDER
function key. Enter a number and press PARK ORDER to park or
"suspend" an order on the video monitor until the order is completely filled.
In the case of a drive through order that cannot be completed when the
customer arrives at the pick-up window, the operator would park the order
until it was completely filled. The order would then be served or bumped by
using the SERVE ORDER key.
%1 - %10 Ten discount keys (%1 - %10) are available to handle various kinds of
discounts, markdowns and adjustments to items or transactions.
PLU Enter the PLU code number and press PLU to register a PLU.
PREV. RECORD Use the PREV. RECORD key when programming areas with multiple
records, i.e. PLUs, PLU Status Groups, Groups, Function Keys, WLUs, or
Employees. Press the PREV. RECORD field from any field on the
program screen and the previous sequential record will display with the
cursor in the same field position.
PRICE INQ Press the PRICE INQ to display the PLU price without actually registering
the PLU.
PRICE LVL 1-20 Press a LEVEL key prior to a PLU entry to shift the price of a PLU to a
different price set in PLU programming.
PRINT Press the PRINT function to send items that require special preparation to
the kitchen printer (or KVS) before the sale is finalized. An item can be
programmed as an auto grill item, requiring the PRINT key to be pressed
every time the menu item is sold. This function does not affect normal
kitchen printer/KVS routing.
PRINT ALL First press the one of the LIST CHECK keys to display all the open soft
checks in the tracking file. While the open checks are displeyed, press the
PRINT ALL key to print a copy all all open checks.
PRINT CHECK Prints the soft guest check (tracking file) that is currently displayed. The
PRINT CHECK key may be programmed to store (service) the check
automatically.
PRINT HOLD Use to remove the "hold" designation from an item or order, so that the
items and their instructions are now sent to the kitchen printer/KVS at
finalization.

10 Getting Started SPS 1000 Program Manual
PROMO Press the PROMO key to void the price (the item remains) of an item. Can
be used for 2 for 1 promotions. A PROMO count is available for each menu
item.
PRINT SCREEN Press PRINT SCREEN to print a copy of the current screen on the
designated receipt printer.
QUIT Press QUIT to automatically sign off the current cashier/clerk.
RECEIPT ON/OFF Press RECEIPT ON/OFF to toggle the receipt function from on to off.
You must first have a receipt printer connected, identified to the register,
and the print receipt automatically option (see General Printing Options)
turned on.
RECALL CHECK # 1-4 The check tracking system can maintain only balances (hard check) or entire
transactions (soft check) in the register memory. Four different tracking
files can be separated to maintain, for example: restaurant checks, call-in
orders, delivery orders, and/or table balances. Press one of the four
RECALL CHECK # keys directly to begin a tracking transaction, or enter
the tracking number and press the RECALL CHECK # key to access the
existing tracking balance.
RECD ACCT 1-5 Press a RECD ACCT key to add cash, check or miscellaneous media to the
drawer.
RECEIPT Press the RECEIPT key to issue a transaction receipt at the designated
receipt printer.
REPEAT Press the REPEAT key to quickly re-order a set of items. When a check is
recalled, simply press the REPEAT key to automatically register all of the
items registered at the previous posting.
SCALE Press the SCALE key to automatically display the weight from a scale
connected to the register, or to manually enter a weight for extension.
SEAT # Use to identify a specific seat (or person) within a transaction. Facilitates
separate payment by seat, and identifies to the food preparation staff
(through the kitchen printer/KVS) how to assemble meals. Seat numbers
may be assigned at the time of entry or, if necessary, later in the transaction.
SERVE ORDER Used in conjunction with a kitchen video system and the PARK ORDER
function key. Enter a number and press SERVE ORDER to serve or bump
the order from a video monitor. No video keypad is needed for this
function.
SPLIT CHECK Function key not in use with current feature set.
SPLIT PAY Press the SPLIT PAY key to divide the amount of a guest check into equal
segments for payment by more than one person.
STOCK INQ Press the STOCK INQ key, and then enter (or scan) an item to view the
stock status of the item. (The item must be a stock item to use this
function.)

SPS 1000 Program Manual Getting Started 11
STORE CHECK 1-4 The check tracking system can maintain only balances (hard check) or entire
transactions (soft check) in the register memory. Four different tracking
files can be separated to maintain, for example, restaurant checks, call-in
orders, delivery orders, and/or table balances. Press one of the four STORE
CHECK # keys to finalize a tracking transaction. (This function is
equivalent to the SERVICE function.)
SUBTOTAL Press SUBTOTAL to display the message “SUBOTAL” on the display.
Although a running total is always displayed on the bottom of the screen,
the SUBTOTAL key may be required before some functions, such as
subtotal discount.
TABLE # (1-4) Use to enter the table number of the check. If a table number is entered, the
TABLE # key can also be used to recall the check.
TAKE-OUT TAKE-OUT is a subtotal key. Press TAKE-OUT to record the amount of
the transaction in the take-out total on the financial report. Tax calculation
can be changed to accommodate different tax rules for take-out sales. Sales
cannot be split between eat-in and take-out.
TAX EXEMPT The TAX EXEMPT can be preprogrammed to exempt specific taxes from a
sale.
TAX SHIFT 1-6 Use to shift the preprogrammed tax status of an item. Press before an item
entry to make taxable.
TIME IN/OUT Press the TIME IN/OUT key to record start and stop work times for the
registered employee. Hours worked are maintained by the time clock
system.
TIP (1-3) Use to enter a tip amount on a check.
TIP DECLARE Use to declare employee tips if you are not using the employee time keeping
feature. (If you are using employee time keeping, you are prompted to
declare tips when clocking out.)
TRANSFER CHECK(1-4) Use to transfer one or all open soft checks form one server to another server.
A transfer check receipt will print.
TRAY SUBTL Press the TRAY SUBTL key to finalize a transaction that will be paid later
with subsequent transactions. See "ADD CHECK" on page 6 to add
multiple soft checks for payment.
VALID Press VALID to initiate a single line validation. (A printer with validation
capability must be connected to the system and programmed appropriately.)
VOID ITEM Press the VOID ITEM key to remove an item from a transaction. Locate
the cursor on the item you wish to remove and press the VOID ITEM key.
WASTE Used to start and end entries of items that are wasted. A waste count is
maintained for each item and inventory is adjusted.
WLU Use to access a WLU by entering the numeric WLU number and pressing
the WLU key.
X/TIME Use the X/TIME key to multiply, to register split price items, or display the
time in the REG mode.
Y/N When programming, press Y/N to toggle a selection from yes to no or no to
yes.

12 Getting Started SPS 1000 Program Manual
Control Lock
V
OID
PGM
Z
X
REG
OFF
S MODE
VOID
OFF
REG
X
Z
PGM
S MODE
Use to void (correct) items outside of a sale.
The register is inoperable.
(Register) use for normal registrations.
Use to read register reports and perform other manager
functions.
Use to read register reports and reset totals to zero.
(Program) Use to program the register.
Use for tests and special settings. This position is not
marked on the control lock.
The SPS 1000 includes two sets of keys that can be used to access the following control lock
positions.
Key Positions Accessible
VOID VOID, OFF, REG, X
X OFF, REG, X
Z OFF, REG, X, Z
PGM VOID, OFF, REG, X, Z, PGM
C ALL POSITIONS

SPS 1000 Program Manual Getting Started 13
Key Prompting
While you are programming the SPS-1000, the bottom line of the screen displays the keys
that you are allowed to use next. (These prompts do not display on the operator screen in the
REG control lock position, or in manager operations.)
For example, turn the key to the Pposition to view the P-MODE PROGRAMMING MENU:
P-MODE PROGRAMMING MENU
1. PLU
2. PLU STATUS GROUP
3. GROUP
4. FUNCTION KEY
5. SYSTEM OPTION
6. TAXES
7. MESSAGES
8. WINDOW LOOK UP (WLU)
9. TIME PERIOD
10. EMPLOYEE
11. AUTHORITY LEVEL
12. PRINTER TABLES & KV ROUTING
ENTER PAGE UP/DN 
Function keys that you
are allowed to use are
displayed at the bottom
of the screen.

14 Getting Started SPS 1000 Program Manual
Page Up and Page Down
The scroll indicators tell
you if the area in which
you are working (in this
case, General Printing
Options Programming
area) contains more
information than can be
displayed at one time.
GENERAL PRINTING OPTIONS
1. PRINT ON RECEIPT:
EMPLOYEE NAME Y
CONSECUTIVE # Y
ITEMS BY GROUP N
DATE Y
TIME Y
PREAMBLE/POSTAMBLE Y
ORDER # Y
SEAT # Y
2. RECEIPT FEED LINES AFTER PRINT 00
3. LINES AFTER PREAMBLE 00
4. LINES BEFORE POSTAMBLE 00
5. BUFFERED RECEIPT: Y=STUB/N=FULL N
ESC Y/N ENTER PAGE UP/DN 
GENERAL PRINTING OPTIONS
6. PRINT RECEIPT WHEN SIGNING ON/OFF Y
7. PRINT RECEIPT WHEN CLOCKING IN/OUT Y
8. CONDENSE TRAY SBTL RECEIPTS N
9. JOURNAL: Y=REAL TIME/N=BATCH N
10. PRINT PLU CODE WITH DESCRIPTOR Y
11. TRANSACTION # IS RANDOM NUMBER N
12. HOME CURRENCY SYMBOL ($ DEFAULT) $
13. CONVERTED CURRENCY SYMBOL #1 @
14. CONVERTED CURRENCY SYMBOL #2 @
15. CONVERTED CURRENCY SYMBOL #3 @
16. CONVERTED CURRENCY SYMBOL #4 @
17. CONVERTED CURRENCY SYMBOL #5 @
18. PRINT TENDER ON RECEIPT N
ESC Y/N ENTER PAGE UP/DN 
GENERAL PRINTING OPTIONS
19. DISABLE LINE FIND ON SLIP PRINTER N
20. GUEST CHECK PREAMBLE/POSTAMBLE
NONE
21. PRINT RECEIPT AUTOMATICALLY N
22. PRINT RCPT AFTER TIME CLOCK EDIT N
23. PRINT GROUP NAME
WHEN PRINTING ITEMS BY GROUP N
24. PRINT GUEST CHK PRINT COUNT ON GC N
ESC Y/N ENTER PAGE UP/DN 
Arrow down indicates more
information below. Press
PAGE DN to view the
information below what is
currently displayed.
Arrow up and down
indicates more information
above and below. Press
PAGE DN to view the
information below what is
currently displayed. Press
PAGE UP to view the
information above what is
currently displayed.
Arrow up indicates more
information above. Press
PAGE UP to view the
information above what is
currently displayed.