Sam4s SAP-6600II User manual

SAP-6600/4800II & SAP-630/SAP-530
Sam4POS Operator
Manual
Sam4POS 6600/4800II Operators Manual v2.9
All specifications are subject to change without notice. 2017, CRS, Inc.

CRS, Inc.
Limited Warranty and Disclaimers of Warranty
This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read
in its entirety before attempting to install, use or program the product(s).
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with
respect to, the product or any of the products to which this manual applies. This manual is subject to change without notice and
CRS, Inc. has no obligation to provide any updates or corrections to this manual. Further, CRS, Inc. also reserves the right,
without prior notice, to make changes in equipment design or components as it deems appropriate. No representation is made
that this manual is complete or accurate in all respects and CRS, Inc. shall not be liable for any errors or omissions contained in
this manual. In no event shall CRS, Inc. be liable for any incidental or consequential damages relating to or arising out of the use
of this manual. This document contains proprietary information that is protected by copyright. All rights are reserved. No part
of this document may be photocopied or reproduced without prior written consent of CRS, Inc.
NOTICE
IF ANY WARRANTY IS EXTENDED TO YOU WITH REGARD TO THE PRODUCT(S) TO WHICH THIS MANUAL
APPLIES, IT IS A WARRANTY FROM THE ENTITY OR INDIVIDUAL FROM WHOM YOU DIRECTLY PURCHASED
THE PRODUCT(S).
SUBJECT TO THE FOREGOING, UNLESS YOU ARE A DIRECT END USER CUSTOMER OF CRS, INC., CRS, INC.
DOES NOT EXTEND TO YOU ANY EXPRESS WARRANTY OR ANY IMPLIED WARRANTY AND EXPRESSLY
DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR USE, OR FITNESS FOR ANY
PARTICULAR PURPOSE, OR ANY WARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS
IN CONNECTION WITH THE PRODUCT(S) OR ANY SOFTWARE, DRIVERS, OR PROGRAMMING PRODUCT,
WHETHER EMBEDDED IN PRODUCT(S) OR PROVIDED AS A SEPARATE PROGRAM, OR USED IN CONJUNCTION
WITH THIS/THESE PRODUCT(S). CRS, INC. SPECIFICALLY DOES NOT WARRANT THAT THE OPERATION OF
ANY DRIVERS, SOFTWARE, OR PROGRAMMING PRODUCTS LICENSED HEREUNDER, WHETHER EMBEDDED IN
PRODUCTS OR PROVIDED AS SEPARATE PROGRAMS, SHALL BE UNINTERRUPTED OR ERROR FREE OR THAT
FUNCTIONS CONTAINED IN SUCH DRIVERS, SOFTWARE OR PROGRAMMING PRODUCTS SHALL OPERATE IN
COMBINATION(S) WHICH MAY BE SELECTED FOR USE BY YOU OR OTHERWISE MEET YOUR REQUIREMENTS.
CRS, Inc. is not responsible for any damages or loss, either direct, indirect, special, incidental or consequential, which you may
experience as a result of your purchase or use of the product(s). Your sole remedy in the event that you encounter any difficulties
with the product(s) is against the entity or individual from whom you purchased the product(s).
Revision 2.0 - April 1, 2005
WARNING - U.S.
THIS EQUIPMENT GENERATES, USES AND CAN RADIATE RADIO FREQUENCY ENERGY, AND IF NOT
INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTIONS MANUAL, MAY CAUSE
INTERFERENCE TO RADIO COMMUNICATIONS. IT HAS BEEN TESTED AND FOUND TO COMPLY WITH THE
LIMITS FOR A CLASS A COMPUTING DEVICE PURSUANT TO SUBPART J OF PART 15 OF FCC RULES WHICH
ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST SUCH INTERFERENCE WHEN
OPERATED IN A COMMERCIAL ENVIRONMENT. OPERATIONS OF THE EQUIPMENT IN A RESIDENTIAL
AREA IS LIKELY TO CAUSE INTERFERENCE IN WHICH CASE THE USER, AT HIS OWN EXPENSE, WILL BE
REQUIRED TO TAKE WHATEVER MEASURES MAY BE REQUIRED TO CORRECT THE INTERFERENCE.
NOTICE - CANADA
THIS APPARATUS COMPLIES WITH THE CLASS “A” LIMITS FOR RADIO INTERFERENCE AS SPECIFIED IN
THE CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO INTERFERENCE REGULATIONS.
CET APPAREIL EST CONFORME AUX NORMES CLASS “A” D’INTERFERENCE RADIO TEL QUE SPECIFIER
PAR MINISTRE CANADIEN DES COMMUNICATIONS DANS LES REGLEMENTS D’INTERFERENCE RADIO.
ATTENTION
The product that you have purchased may contain a battery that may be recyclable. At the end of its useful life, under
various state and local laws, it may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal.

Precaution Statements
Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards
such as electrical shock.
1-1 Safety Precautions
1. Be sure that all built-in protective
devices are replaced. Restore any
missing protective shields.
2. When reinstalling the chassis and its
assemblies, be sure to restore all
protective devices, including nonmetallic
control knobs and compartment covers.
3. Make sure there are no cabinet openings
through which people - particularly
children - might insert fingers and
contact dangerous voltages.
Such openings include excessively wide
cabinet ventilation slots and improperly
fitted covers and drawers.
4. Design Alteration Warning:
Never alter or add to the mechanical or
electrical design of the SAM4POS.
Unauthorized alterations might create a safety
hazard. Also, any design changes or additions
will void the manufacturer’s warranty.
5. Components, parts and wiring that appear to
have overheated or that are otherwise damaged
should be replaced with parts that meet the
original specifications. Always determine the
cause of damage or over- heating, and correct
any potential hazards.
6. Observe the original lead dress, especially near
the following areas : sharp edges, and
especially the AC and high voltage supplies.
Always inspect for pinched, out-of-place, or
frayed wiring. Do not change the spacing
between components and the printed circuit
board. Check the AC power cord for damage.
Make sure that leads and components do not
touch thermally hot parts.
7. Product Safety Notice:
Some electrical and mechanical parts have
special safety-related characteristics which
might not be obvious from visual inspection.
These safety features and the protection they
give might be lost if the replacement
component differs from the original - even if
the replacement is rated for higher voltage,
wattage, etc.
Components that are critical for safety are
indicated in the circuit diagram by shading, (
) or ( ). Use replacement components
that have the same ratings, especially for
flame resistance and dielectric strength
specifications. A replacement part that does
not have the same safety characteristics as the
original might create shock, fire or other
hazards.
CAUTION
Danger of explosion if battery is incorrectly
replaced.
Replace only with the same or equivalent type
recommend by the manufacturer.
Dispose used batteries according to the
manufacturer’s instructions.
ATTENTION
ll y a danger d’explosion s’il y a remplacement
incorrect de la batterie.
Remplacer uniquement avec une batterie du même
type ou d’un type équivalent recommandé par le
constructeur.
Mettre au rebut les batteries usagées conformément
aux instructions du fabricant.
SAFETY NOTICE: "For pluggable equipment, the socket-outlet shall be installed near the
equipment and shall be easily accessible.

1-2 Servicing Precautions
WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates
a conflict between the servicing and safety precautions, always follow the safety precautions.
WARNING: An electrolytic capacitor installed with the wrong polarity might explode.
1. Servicing precautions are printed on the cabinet.
Follow them.
2. Always unplug the units AC power cord from
the AC power source before attempting to:
(a) Remove or reinstall any component or
assembly (b) Disconnect an electrical plug or
connector (c) Connect a test component in
parallel with an electrolytic capacitor
3. Some components are raised above the printed
circuit board for safety. An insulation tube or
tape is sometimes used. The internal wiring is
sometimes clamped to prevent contact with
thermally hot components. Reinstall all such
elements to their original position.
4. After servicing, always check that the screws,
components and wiring have been correctly
reinstalled. Make sure that the portion around
the serviced part has not been damaged.
5. Check the insulation between the blades of the
AC plug and accessible conductive parts
(examples : metal panels and input terminals).
6. Insulation Checking Procedure:
Disconnect the power cord from the AC source
and turn the power switch ON. Connect an
insulation resistance meter (500V) to the
blades of AC plug.
The insulation resistance between each blade
of the AC plug and accessible conductive parts
(see above) should be greater than 1 megaohm.
7. Never defeat any of the B+ voltage interlocks.
Do not apply AC power to the unit (or any of its
assemblies) unless all solid-state heat sinks are
correctly installed.
8. Always connect an instrument’s ground lead to
the instrument chassis ground before
connecting the positive lead ; always remove
the instrument’s ground lead last.
Precautions for Electrostatically Sensitive Devices (ESDs)
1. Some semiconductor (solid state) devices are
easily damaged by static electricity. Such
components are called Electrostatically
Sensitive Devices (ESDs); examples include
integrated circuits and some field-effect
transistors. The following techniques will reduce
the occurrence of component damage caused by
static electricity.
2. Immediately before handling any
semiconductor components or assemblies, drain
the electrostatic charge from your body by
touching a known earth ground. Alternatively,
wear a discharging wrist-strap device. (Be sure
to remove it prior to applying power - this is an
electric shock precaution.)
3. After removing an ESD-equipped assembly,
place it on a conductive surface such as
aluminum foil to prevent accumulation of
electrostatic charge.
4. Do not use freon-propelled chemicals. These
can generate electrical charges that damage
ESDs.
5. Use only a grounded-tip soldering iron when
soldering or unsoldering ESDs.
6. Use only an anti-static solder removal device.
Many solder removal devices are not rated as
anti-static; these can accumulate sufficient
electrical charge to damage ESDs.
7. Do not remove a replacement ESD from its
protective package until you are ready to install
it. Most replacement ESDs are packaged with
leads that are electrically shorted together by
conductive foam, aluminum foil or other
conductive materials.
8. Immediately before removing the protective
material from the leads of a replacement ESD,
touch the protective material to the chassis or
circuit assembly into which the device will be
installed.
9. Minimize body motions when handling
unpackaged replacement ESDs. Motions such as
brushing clothes together, or lifting a foot from
a carpeted floor can generate enough static
electricity to damage an ESD.

Sam4POS 6600/4800II Operators Manual v2.9 Contents • 5
Contents
Introduction 9
SAM4s Sam4POS Overview ....................................................................................... 9
Hardware ....................................................................................................... 9
Software ...................................................................................................... 11
Options ........................................................................................................ 11
Sam4POS Power Requirements ................................................................................ 11
Safe Operation ............................................................................................. 11
About Power Conditioning Equipment ...................................................................... 12
Surge Protectors and Power Conditioners ................................................... 12
Ground Guard Conditioners ........................................................................ 12
Uninterruptible Power Supplies (UPS)........................................................ 12
Controls & Connections ............................................................................................ 13
SAP-6600 .................................................................................................... 13
SAP-4800II ................................................................................................. 15
Rear VFD Display (optional) ...................................................................... 17
SAP-630/SAP-530 ...................................................................................... 18
Getting Started 22
Default Screens .......................................................................................................... 22
Sign on Screen ............................................................................................. 22
Operator Screen Layout ............................................................................... 23
Operator Screen Header Bar ........................................................................ 24
Expanded Operator Screen Header Bar ....................................................... 25
Custom Screen Layouts ............................................................................... 29
Report Mode Screen .................................................................................... 32
End Of Day Screen ...................................................................................... 33
Program Mode Screen ................................................................................. 33
Screen Saver .............................................................................................................. 34
Passwords .................................................................................................................. 34
Password Notes ........................................................................................... 34
Initial Clear/Re-boot .................................................................................................. 35
Initial Clear .................................................................................................. 36
Reboot ......................................................................................................... 36
Navigation Tips ......................................................................................................... 37
Common Icons ............................................................................................ 37
Function Key ............................................................................................................. 39
Function Key Definitions ............................................................................ 39
Tender Key Definitions ............................................................................... 42
Error Messages .......................................................................................................... 43
Basic Operations 46
Operation Notes ......................................................................................................... 46
Signing On/Off .......................................................................................................... 46
Sign On by Operating Code ........................................................................ 46

6 • Contents Sam4POS 6600/4800II Operators Manual v2.9
Sign On by Employee Card ......................................................................... 46
Sign On by Dallas ........................................................................................ 46
Sign Off ....................................................................................................... 47
Clerk Interrupt ............................................................................................. 47
Clocking In/Out ........................................................................................... 48
Clock In ....................................................................................................... 48
Clock Out for Break .................................................................................... 50
Clock In from Break .................................................................................... 50
Clock Out for Day ....................................................................................... 50
Time Clock Editing ..................................................................................... 51
Registering PLU’s/Items............................................................................................ 55
Preset PLU’s ................................................................................................ 55
Open PLU’s ................................................................................................. 55
Code Entry Preset PLU’s ............................................................................. 55
Code Entry Open PLU’s .............................................................................. 55
PLU Price/HALO Override ......................................................................... 55
Price Level Shift .......................................................................................... 55
Price Check.................................................................................................. 56
Scale Items .................................................................................................. 57
Promo .......................................................................................................... 60
Split Pricing – Decimal ............................................................................... 61
Split Pricing – Whole# ................................................................................ 63
Not Found PLU ........................................................................................... 64
Shifting or Exempting Tax ........................................................................................ 65
Tax Shift ...................................................................................................... 65
Food Stamp Shift ....................................................................................................... 65
Corrections & Voids .................................................................................................. 66
Clear ............................................................................................................ 66
Void Item ..................................................................................................... 66
Cancel .......................................................................................................... 66
Transaction Void ......................................................................................... 66
Merchandise Return..................................................................................... 66
Splitting Consolidated Items ....................................................................... 67
Change Quantity .......................................................................................... 68
Discounts/Coupons/Surcharges ................................................................................. 69
Sale (Subtotal) Discounts ............................................................................ 69
Item Discounts ............................................................................................. 71
Surcharges ................................................................................................... 72
Promotion \ Coupon Search ......................................................................... 73
Totaling/Tendering .................................................................................................... 74
Cash ............................................................................................................. 74
Check ........................................................................................................... 74
Miscellaneous (Charge) Tender ................................................................... 74
Split Tender ................................................................................................. 74
Check Cashing ............................................................................................. 74
Food Stamp Subtotal & Tender ................................................................... 75
Foreign Currency Subtotal & Tender .......................................................... 75
Integrated Payment Transactions ............................................................................... 76
Sample Transaction - Credit ........................................................................ 76
Sample Transaction – Tip Entry at PIN-Pad ............................................... 79
Sample Transaction - Debit ......................................................................... 81
Manual Card Entry ...................................................................................... 84
Gift Card Sale .............................................................................................. 85
EBT (Food Stamp) Transaction ................................................................... 86
Merchandise Return..................................................................................... 86
Void Transaction ......................................................................................... 88

Sam4POS 6600/4800II Operators Manual v2.9 Contents • 7
Outside of Sale Operations ........................................................................................ 90
Display Time & Date .................................................................................. 90
Waste ........................................................................................................... 90
Received on Account................................................................................... 91
Paid Out ....................................................................................................... 92
Post-Finalization Procedures ..................................................................................... 93
Receipt Issue ............................................................................................... 93
Gift Receipt ................................................................................................. 93
List Paid ...................................................................................................... 94
Advanced Application Operations 100
Overview ................................................................................................................. 100
Training Mode ......................................................................................................... 100
Modifier Keys .......................................................................................................... 101
Quick Service Operations ........................................................................................ 103
Drive Thru Operations............................................................................... 103
Alpha Text ................................................................................................. 103
Table Service Operations ......................................................................................... 106
Overview ................................................................................................... 106
Soft Check Posting .................................................................................... 107
Seat # Assignment ..................................................................................... 114
Print Check by Seat Number ..................................................................... 116
Payment by Seat Number .......................................................................... 116
Split Table ................................................................................................. 118
Hold/Print Hold ......................................................................................... 120
List Table .................................................................................................. 122
Transfer Table ........................................................................................... 123
Tip Declare ................................................................................................ 124
Using the Table Map ............................................................................................... 126
Table Management Program Notes ........................................................... 126
Table Map Operations ............................................................................................. 127
Opening a Table ........................................................................................ 128
Entering Table Guest Counts .................................................................... 128
Storing the Table ....................................................................................... 128
Move Balance to another Table (Combine Tables) ................................... 128
Merge & Split Tables ................................................................................ 129
Payment ..................................................................................................... 132
Seat Payment ............................................................................................. 133
Print Check ................................................................................................ 134
Cancel ........................................................................................................ 135
Dynamic Table Map .................................................................................. 136
Reports 137
Report Mode Menu .................................................................................................. 137
Report Mode Icons .................................................................................... 138
Summary Reports .................................................................................................... 139
Detailed Reports ...................................................................................................... 142
Available Detailed Reports ....................................................................... 143
Cash Declaration ..................................................................................................... 163
Calendar Report View ............................................................................................. 164
End of Day 165
End Of Day Sub Menu Reports ............................................................................... 167
End Of Pay ................................................................................................ 168

8 • Contents Sam4POS 6600/4800II Operators Manual v2.9
End Of Not Found PLU ............................................................................. 169
Report Samples ........................................................................................................ 170
Financial Report ........................................................................................ 170
PLU Report................................................................................................ 172
Group Report ............................................................................................. 174
Period Report ............................................................................................. 174
Open Check Report ................................................................................... 175
Stock Report .............................................................................................. 175
Labor Report .............................................................................................. 176
Food Cost Report ....................................................................................... 176
Time In Out Report ................................................................................... 177
Promotion Report ...................................................................................... 177
Balancing Formulas ................................................................................................. 178
Program Maintenance 179
PLU Maintenance – Register Mode ......................................................................... 179
PLU Price Change ..................................................................................... 179
Adding PLU’s ............................................................................................ 180
PLU Maintenance – Program Mode ........................................................................ 182
Adding New PLU’s ................................................................................... 183
PLU Sub Menu .......................................................................................... 184
Menu Icon ............................................................................................ 189
Printing Labels from PLU ......................................................................... 190
Quick PLU ................................................................................................. 192
Employee File Maintenance .................................................................................... 195
Add/Edit Employee’s ................................................................................ 195
Employee Option Definitions .................................................................... 196
Employee Authority Level ........................................................................ 197
JOB CODE & PAY RATE ........................................................................ 199
STATION .................................................................................................. 200
Appendix 201
Integrated Payment – EMV ..................................................................................... 201
Introduction ............................................................................................... 201
Configurations ......................................................................................................... 202
Required ECR Program Settings ............................................................................. 204
Device Programming ................................................................................. 204
Options ...................................................................................................... 207
Tender Keys .............................................................................................. 208
PLU Status Group for Gift Cards .............................................................. 210
Load the EMV Parameters ........................................................................ 210
EFT Operation ......................................................................................................... 211
EFT Operation Menu ................................................................................. 211
Performing EFT Operations ...................................................................... 214
Important Notes: ...................................................................................................... 225
Backup Program ...................................................................................................... 226
Database Backup ....................................................................................... 226
Remote FTP Log Backup .......................................................................... 227
Pin-Pad Errors .......................................................................................................... 230
Manual Revision Record 233

Sam4POS 6600/4800II Operators Manual v2.9 Introduction • 9
Introduction
SAM4s Sam4POS Overview
SAM4POS from SAM4s is an Android based POS application solution that can be installed on the SAM4s
SAP-6600 & SAP-4800II, the SAP-630/SAP-530 terminals, and the Hisense HM616 Android tablet.
SAM4POS is available to resellers only as a hardware/software bundle; SAM4POS is not available as a
generic application and will not run on other Android devices.
The SAM4POS application will automatically boot on power-up, and other Android applications or
desktop functions are not available to the user without authorization.
Devices or “Stations” within a network can have different settings and programs.
This manual is specific to the SAP-6600 and SAP-4800II terminals. A separate manual is available for the
Sam4POS application with the SAP-530 terminal.
Hardware
The SAM4s SAP-6600 & SAP-4800 II touch screen terminals have a 15” LCD with Projected Capacitive
Touch (PCT) and LED Backlighting, making them a powerful and cost-effective Android touch screen
terminal that will effectively run a variety of Android software applications.
The Sam4s SAP-630 & SAP-530 Series registers are ECR-Style all-in-one Android POS terminals.
Featuring a hybrid design, Sam4s has combined a 9.7" touch display for operating the Sam4POS
application by touch with a large keyboard to support frequently used items, plus a built-in printer,
customer display, card reader and cash drawer.
The Sam4POS Application software is a powerful platform for cafeteria, food court, thrift store,
convenience store and many other applications.

10 • Introduction Sam4POS 6600/4800II Operators Manual v2.9
SAP-6600
The SAM4s SAP-6600 touch screen terminal is an attractive, powerful and cost-effective Android
touch screen terminal that will effectively run a variety of Android software applications.
• Intel Braswell Celeron N3160 Quad Core 2.24GHz Fanless Processor
• Android 6.0 (Marshmallow) Operating System
• Stylish 15” LCD with Projected Capacitive Touch (PCT) with LED Backlighting
o PCT is Inherently Faster, More Reliable and Robust
o Vivid LED Backlight for Reliability and Energy Savings
o Resolution 1024 x 768
• Integrated 1.5W Speaker
• 2GB DDR3 RAM expandable to 8GB
• Standard Magnetic Card Reader, Bluetooth and WiFi
• Optional Integrated 2-Line by 20 Character VFD Customer Display
• Energy Efficient and Low Heat Generation Architecture
• Fanless Operation – No Problematic Ventilation Holes
• Meets IP55 Standards for Exposure to Dust – Water Proof Front Panel
• Superior Serviceability and Ease of Installation
SAP-4800II
Sam4POS with the SAP-4800II All-In-One Android touch screen terminal has a stylish 15” LCD display
with 5-Wire Resistive Touch.
• Vivid LED Backlight for Reliability and Energy Savings
• Stylish 15" LCD with 5-Wire Resistive Touch
• ARM Cortex™-A9 Quad Core 1.0GHz fan less Processor
• 1GB RAM
• Android Operating System
• Standard Bluetooth and WiFi
• Integrated Front-Facing Card Reader
• Two Cash Drawer Ports, Selectable 12/24-volt (12-volt default)
• Optional Integrated 2-Line by 20 Character VFD Customer Display
• Easily Wall Mountable – Standard VESA Configuration
SAP-630/SAP-530
The Sam4POS with the SAP-530 All-In-One Android POS Terminal features a hybrid design and has a
9.7” TFT-LCD 5-Wire Resistive touch display combined with Traditional ECR components:
• 160-postion flat keyboard or 90-position raised keyboard to support frequently used items.
• Internal 3” thermal printer.
• Key-Lock security with Void, Off, Register, X, Z, and P (program) positions.
• Two-Line alphanumeric rear VFD customer display.
• Heavy duty metal cash drawer.

Sam4POS 6600/4800II Operators Manual v2.9 Introduction • 11
Software
Sam4POS from SAM4s is an entry level POS solution running on the SAM4s SAP-6600, SAP-4800II,
SAP-630, SAP-530 Android terminals or the Hisense HM616 tablet. Sam4POS is available only as a
bundle with the terminal hardware with the software; Sam4POS is not available as a generic application
and will not run on other Android devices. The Sam4POS application will automatically boot on power-
up, and other Android applications or desktop functions are not available to the user without authorization.
Options
Sam4POS does not require allocation of memory for specific features; each Sam4POS is configured with
all options included. Database items such as PLU’s, PLU groups and operators can be added and used
virtually without limit, as the memory on the SAM4s Android terminal far exceeds memory available on
Sam4POS-style proprietary terminals. This also means that certain functions can be replicated virtually
without limit for example, tenders and discounts.
Sam4POS Power Requirements
Plug the Sam4POS terminal into a grounded 3-prong outlet. It is recommended to have dedicated branch
circuits for the Sam4POS equipment and isolated grounding for all equipment in the system.
• Be aware that other electrical devices on the same circuit can cause your Sam4POS to
malfunction. Avoid plugging your Sam4POS into outlets where other high-current devices are
connected.
• Be aware that power quality issues, including voltage fluctuations, electrical noise, spikes,
outages, interruptions, and other power viruses can disrupt or damage modern electronic
equipment, including Sam4POS terminals and PCs.
• When Sam4POS is interconnected in networks, connected to PCs or where communications
cables connect peripherals, particular care must be taken with power sources and communication
cable routing. Your authorized dealer can provide detailed power specifications for these
applications. Failure to implement installation requirements for networked systems may cause
system failures and/or poor system performance.
Safe Operation
• Do not locate your SAM4s Sam4POS in a damp or wet environment. Avoid high humidity, direct
sunlight and temperature extremes.
• Always plug your Sam4POS into a grounded three-prong outlet. Never use two-prong adaptors or
ungrounded outlets.
• Check to make sure the power outlet provides the correct voltage: (120V +/- 10%).
• Immediately disconnect the Sam4POS from the power source in case of spilled liquid in the
Sam4POS, smoke, or strange smells. Call your authorized dealer for assistance.
• Do not operate the Sam4POS with wet hands.
• Use a soft dry cloth to clean the Sam4POS cabinet. Do not use wet clothes or solvents.
• Do not open the Sam4POS case to attempt repairs. Dangerous voltages can cause shock. Service
attempts by untrained personnel can cause unnecessary damage to your terminal.

12 • Introduction Sam4POS 6600/4800II Operators Manual v2.9
About Power Conditioning Equipment
Surge Protectors and Power Conditioners
Most people are familiar with surge protectors, which guard against damage due to sudden spikes in the
electrical current. A power conditioner provides protection against surges in power just as a surge
suppressor does, but a power conditioner also maintains a continuous voltage during temporary voltage
reductions, such as a brownout. This is referred to as conditioning. Power conditioners also can filter
EMI emanating from a power source and can smooth the rhythmic cycle of alternating current. While
surge protectors safeguard equipment, a power conditioner cleans the signal, eliminating interference on
the line.
CRS recommends the POWERVAR ABC065-11 (CRS P/N 701002), a 0.65-amp power
conditioner that is suitable for most Sam4POS applications. POWERVAR standard power
conditioners are for use with any microprocessor based electronic equipment. Thanks to their
low impedance isolation transformer, you can trust these conditioners to protect your
sensitive equipment from the biggest problems for today's computers.
Ground Guard Conditioners
POS systems consisting of workstations connected in an Ethernet network must have the same point of
reference, (i.e. common ground potential for all equipment in the system.) Unlike electronic loads,
traditional electrical loads such as motors, lights, heavy appliances, etc. use the equipment ground for
safety purposes only and do not rely on it for proper operation. Computer equipment, on the other hand,
introduces the equipment-grounding conductor as an active part of the power supply in referencing digital
logic. Therefore, networked POS systems require isolated/dedicated ground circuits to insure proper
operation.
CRS recommends POWERVAR ground guard conditioners for network applications. Only
the “Ground Guard” conditioner from POWERVAR can be used as an alternative to
isolated/dedicated ground circuits. Traditional power conditioners cannot be used as an
alternative as they do not address the ground issues over a network. The Ground Guard
conditioner must protect every piece of equipment in the POS system in order to operate
properly. POWERVAR Ground Guard power conditioners are available in sizes from 0.65 to 16 amps, to
protect single or multiple POS components.
Uninterruptible Power Supplies (UPS)
On sites where there is a known problem with temporary power outages or brownouts, battery back-up
devices should be installed. Most battery back-up devices are known as Uninterruptible Power Supplies
(UPS). When power to equipment is momentarily lost, the UPS devices draw power from an internal ‘gel
cell’ battery to keep the equipment operating. The length of time these devices power the POS system is
dependent on the capacity of the internal batteries. Many sizes are available, but typically the units
installed on POS equipment keep the computers powered for about 20 minutes. This will give servers and
managers time to settle bills, print checks and power down the system in an orderly fashion.
CRS recommends POWERVAR Security One Series Uninterruptible Power Supplies, the
most advanced, line-interactive, true sine wave UPM products available for your application.
Each model is designed to provide total protection for your system from a complete range of
power quality problems. Security One Series Uninterruptible Power Supplies are available
with or without the patented Ground Guard conditioning circuitry.

Sam4POS 6600/4800II Operators Manual v2.9 Introduction • 13
Controls & Connections
While the programming on the Sam4POS is essentially the same, the connections and controls may vary on the
different terminals.
SAP-6600
Standard 3-Track
Front Facing
Magnetic Card Reader (MCR)
Power Button located
on the bottom right of
the touch panel
Standard 3-Track
Front Facing
Magnetic Card Reader (MCR)
Two v2.0 USB Ports
Connection Panel Access Cover
Cable Management Access Cover

14 • Introduction Sam4POS 6600/4800II Operators Manual v2.9
Optional Integrated Rear
2 Line by 20 Character
VFD Customer Display
SAP-6600 Connection Panel
• COM1, COM2 = DB9M With Pin 9 voltage (+5V)
• COM3 = RJ45 Pin 8 (0V / +5V / 12V) Voltage selectable in BIOS
• Audio Line-Out port
• Four v3.0 USB Ports on I/O / Two on rear/side I/O
• LAN Port: RJ45 10/100/1000 Base-T
• VGA Port = DB15F for second display (Maximum resolution: 1920 x 1200)
• Power Connection for External 60W, 12V / 5A power adaptor 100-240V / 50-60Hz
• DC-Out (12V)
Standard Cash Drawer Port
(Located on the right side of the
connection panel near the DC-Out
and the Power Button.)
Selectable 24V / 12V

Sam4POS 6600/4800II Operators Manual v2.9 Introduction • 15
SAP-4800II
Retired -
Standard 3-Track
Magnetic Card Reader
(MCR)
Power Button
Located on the bottom
of the touch display.
Break out tabs for
cable management.

16 • Introduction Sam4POS 6600/4800II Operators Manual v2.9
SAP-4800-II Connection Panel
A - COM4 (Powered)
B - USB (2)
C - Drawer 1
D - Drawer 2
E - LAN
F - COM2 (Powered)
G - COM1 (Powered)
H - COM3 (Powered)
I - DC In (Power Input)

Sam4POS 6600/4800II Operators Manual v2.9 Introduction • 17
Rear VFD Display (optional)
Available as an option on the SAP-6600 & SAP-4800II
Optional Rear VFD
Display
USB Ports (2)
SD Card Access
Break out tabs for cable
management.

18 • Introduction Sam4POS 6600/4800II Operators Manual v2.9
SAP-630/SAP-530
SAP-530 Retired -
Shown with Flat Keyboard
Raised Keyboard Style also available
Optional (MCR)
Magnetic Card Reader
3” Thermal
Receipt Printer
USB Port
7 position Mode
Key Lock
9.7” Operator
Touch Display.
The Power LED will
illuminate when the ECR
is powered on.
The IRC LED will flash
during IRC operations

Sam4POS 6600/4800II Operators Manual v2.9 Introduction • 19
Side Connections
Power Switch
Access panel – Not used
Set the LCD panel to the
optimum viewing angle
Customer Display
Power Chord
Access panel for
Integrated MCR
connection
Rear Customer Display
The SAP-630 & SAP-530 terminals come equipped with an integrated rear VFD customer display.
Standard Rear VFD Customer Display
Turn and/or lift for optimum viewing
with nearly 270° turning radius

20 • Introduction Sam4POS 6600/4800II Operators Manual v2.9
SD Memory Card Slot
The SD Memory Card is located
inside the printer compartment.
It can be used to:
• Load Application Program Updates
• Save/Load Program Settings
• Load Graphic Images
• Save Screen Captures
Connection Panel
Front USB port located
behind access door (for
keyboard, USB memory
stick or scanner)
Standard ports include:
• 2 Additional Cash Drawer Ports (24v)
• LAN port
• 2-USB Ports (1 back panel/1 front)
• 4-RS-232C Comm. Ports
(2-DB9 Male
/ 2-RJ45)