Sanctuary Platinum SA-PLAT1-BIO User manual

IMPORTANT:
Please read this information and follow all safety rules carefully before
operating your security safe. Failure to do so will void your warranty.
110521
SECURITY SAFE INSTRUCTION MANUAL
FOR SA-PLAT1-BIO, SA-PLAT2-BIO, SA-PLAT3-BIO,
SA-PLAT4-BIO, SA-PLAT1-BIO-DP, SA-PLAT2-BIO-DP,
SA-PLAT3-BIO-DP AND SA-PLAT4-BIO-DP

TABLE OF CONTENTS
www.saproducts.com 1
IMPORTANT INFORMATION ............................................................................................... 2
1. REGISTRATION ................................................................................................................ 3
2. UNDERSTANDING YOUR SAFE ...................................................................................... 4
3. INITIAL ENTRY .................................................................................................................. 5
4. PROGRAMMING YOUR FINGERPRINT ............................................................................. 7
5. OPENING SAFE WITH PROGRAMMED FINGERPRINT .................................................. 8
6. PROGRAMMING ADDITIONAL FINGERPRINTS ................................................................ 8
7. TROUBLESHOOTING ........................................................................................................ 9
8. CLEARING ALL PROGRAMMED FINGERPRINTS .............................................................10
9. GLASS SHELF INSTALLATION...........................................................................................11
10. INTERNAL LIGHTING.....................................................................................................14
11. LOW BATTERY WARNING............................................................................................. 14
12. LOCKOUT MODE/ TAMPER PROTECTION......................................................................14
13. SILENT ENTRY MODE .................................................................................................... 15
14. PROPER PLACEMENT AND MOVING OF SAFE ........................................................... 15
15. KEEPING YOUR SAFE DRY............................................................................................ 15
16. SECURING YOUR SAFE .............................................................................................. 16
17. LOADING YOUR SAFE .................................................................................................17
18. HINGES AND INTERNAL MECHANISMS........................................................................ 17
LIFETIME WARRANTY ....................................................................................................... 18

DISCLAIMER - READ BEFORE SAFE SETUP
WEAPON STORAGE
SAFETY
Thank you for choosing a Sanctuary safe to protect your valuables. We are
commied to securing, organizing and protecng your most important documents,
valuables and keepsakes.
If you experience problems or challenges with your safe, please contact us.
Many issues can be quickly resolved without the product being returned.
Be sure to keep backup keys stored in a safe place away from unauthorized users
If you choose to ulize this safe to store a firearm always follow proper firearm and
local laws when storing a firearm.
SA Consumer Products strongly recommends that you do not store loaded firearms.
Always follow the firearm safety rules set out by the firearm’s manufacturer.
A Sanctuary safe or any other firearm storage device cannot take the place
of other safety procedures including advising children of the dangers of firearms.
SA Consumer Products and its distributors of the Sanctuary safes do not
recommend, suggest, advise, promote, or otherwise condone the ownership
or use of firearms. We believe the decision to own or use a firearm is a serious
decision that should only be made by an adult who has carefully considered
the risks and benefits of such a decision.
PLEASE READ THIS INFORMATION CAREFULLY BEFORE OPERATING YOUR
SANCTUARY SAFE.
DO NOT LOCK THIS MANUAL OR THE BACKUP KEYS IN YOUR SAFE.
Contact Customer Service at [email protected] or [phone]
2

3
www.saproducts.com
REGISTRATION INFORMATION
PURCHASE DATE:
PURCHASE PRICE (BEFORE TAX):
MODEL NUMBER:
SERIAL NUMBER:
KEY NUMBER (IF APPLICABLE):
1. REGISTRATION
RETAILER NAME:
Please ensure you register your safe by vising our website. Locate the
“contact” buon on the top header on the home page. Select registraon
from the drop down menu.
By registering your Sanctuary safe we will be able to expedite and address
any problems or challenges you may have which would otherwise require a
notary leer and proof of payment.
The informaon you record onto this page will be required in the event you
cannot access the contents of your Sanctuary safe. Please fill out all the required
informaon below and retain for your records and safe keeping.
PLEASE HAVE THIS INFORMATION READY PRIOR TO CALLING FOR TECHNICAL
ASSISTANCE AT:
Contact Customer Service at [email protected] or [phone]

2. UNDERSTANDING YOUR SAFE
3-Spoke
Handle
(SA-PLAT1-BIO has one spoke)
4
Indicator Ring
Backup Key Entry
(underneath magnetic
branding plate)
Biometric
Scanner
Active
Locking
Bolts
Key
Hooks
Tempered Glass Shelves
(SA-PLAT1-BIO only has one shelf)
Door Organizer
Storage Pocket
Bolt
Down Holes
Acrylic
Mirror Back Wall
Dead
Locking Bolts
Interior Light
Reset
Button
Battery
Compartment
Lighting
Activation Button

5
3. INITIAL ENTRY
3. Insert the key and turn
clockwise from the 12
to 3 o'clock posion.
4.
1. Locate the backup keys
and single spoke inside the
plasc bag hanging on the
front of the safe.
Step 4 Step 3
Step 2
2.Install the single spoke by
inserng into one of the
threaded openings and
twisng clockwise unl you
feel the spoke fully lock into
place.
Turn the handle clockwise
to unlock the safe door.
Open the safe door, then
turn the handle back to it's
starng posion so the
locking bolts are extended.
*SA-PLAT1 handle will
rotate counter-clockwise.

7.
Locate the remaining spokes
inside of the safe. Insert each
individual spoke into a
threaded opening and turn
clockwise to install.
Note: The SA-PLAT1-BIO model
only requires a single spoke. No
addional spokes will need
installed for that specific model.
6.
Step 6
WARNING: The baeries must be inserted with the correct polarity. Exhausted baeries
must be removed from the product and discarded safely. Do not mix old and new baeries.
Do not mix alkaline or standard (carbon – zinc) baeries. Do not use rechargeable (nickel –
cadmium) baeries.
6
3. INITIAL ENTRY (Continued)
Locate the 4xAA baeries.
Install them into the baery
compartment on top of the
door panel in the proper
orientaon. The unit will
beep when baeries are
successfully installed.
Replace baery cover.
Step 7
TO REMOVE
TO ATTACH
5.
Locate the magnec key
cover inside of your safe.
On the front of the safe,
remove the backup key
and install the magnec
key cover in this same
locaon as shown.
If the backup key is
required in the future, the
magnec key cover can
then be removed by
pressing down on the le
or right side of the
branded plate. The cover
will then pop up on the
opposite side, so it can be
removed.
Step 5

7
4. PROGRAMMING YOUR FINGERPRINT
1. On the inside of the safe door,
locate the brass cap.
Unscrew and remove the cap,
giving you access to the reset
buon.
2. Press the reset buon. You will
hear 1 beep and the indicator
ring will illuminate white on the
front of the door indicang that
you are now in programming
mode.
Inacvity Timeout: If this programming sequence is not completed within 10 seconds
the indicator ring will flash red 5 mes and beep 5 mes. Return to step 2 to restart
this process.
3. PLACE AND HOLD the pad of your
finger on the scanner unl indicator
ring flashes green once and beeps
once.
4. REPEAT at least 3 more mes unl
there are 2 consecuve beeps and
2 green flashes.
If unsuccesful, the indicator Ring
will flash red 5 mes and beep 5
mes. Repeat this secon again.
BEEP
BEEP
BEEP
HOLD FOR BEEP
LIFT FINGER
Step 2Step 3Step 4
BEEP
2 BEEPS + 2 GREEN FLASHES = SUCCESS!
Reset buon
located
under brass
cap
WHITE LED
GREEN LED
GREEN LED
Step 1

5. OPENING SAFE WITH PROGRAMMED FINGERPRINT
With keys in hand, close and lock the door.
PLACE AND HOLD the PROGRAMMED finger
pad on scanner, indcator ring will flash white
1 me and beep 1 me to alert scanner is
acvated.
If fingerprint is accepted, indicator ring will
illuminate green. You now have access to your
safe.
If fingerpring is rejected, the indicator ring will
flash red 5 mes and beep 5 mes.
6. PROGRAMMING ADDITIONAL FINGERPRINTS
INDIVIDUALLY MAPPING ALL
ZONES OF YOUR FINGERPRINT
WILL ENSURE A RELIABLE
READING BY THE SCANNER.
To ensure each programming
sequence is properly captured, the
scanner needs to read the exact
same place on your finger four
mes in a row.
This counts as one programmed
fingerprint of the 100 fingerprints
this unit can keep in memory.
Once programming sequence has
been successfully completed you
can move onto the next zone of
your fingerprint.
TIP
RIGHT
TOP
MIDDLE
LEFT
When accessing your safe quickly, there is a chance you might press
the scanner with a part of your finger that you have not registered before.
For this reason, we recommend programming addional areas of your
fingerprint to ensure fast and reliable entry to your safe.
GREEN LED = SUCCESS!
*Now that your fingerprint is successfully programmed, re-install the magnec
branding badge and store your backup keys in a secure secondary locaon.
8

7. TROUBLESHOOTING
6. PROGRAMMING ADDITIONAL FINGERPRINTS (Continued)
Complete secon 4 again for
each fingerprint zone you
would like to program.
NOTE:
If you experience any problems
reading your print, including
inconsistent readings, note the
area of your print that doesn’t
work properly, and specifically
reprogram that area.
This scanner will hold up to
100 different fingerprints.
In the event that you run into issues with programming and accessing your
safe, please read through this secon for answers to your quesons.
BEEP
BEEP
BEEP
HOLD FOR BEEP
LIFT FINGER
2 BEEPS + 2 GREEN FLASHES = SUCCESS!
Locked Out Of Your Safe
YOUR PROGRAMMED
FINGERPRINT IS NOT
READING AT ALL TIMES
SOLUTIONPROBLEM
Contact Customer Service at cs@sportsafieldsafes.com or [phone]
9
Placing a poron of a fingerprint on the scanner
that has not been programmed can result in an
error. We recommend programming mulple
areas of each fingerprint.
Make sure to hold down your finger on the
scanner instead of tapping. Scanner needs me
to complete the scanning process.
Fingerprints may lack definion due to excessive
skin dryness. We recommend applying
moisturizer or slide your fingerprint against your
forehead before scanning process.
GREEN LED
GREEN LED
THE SCANNER IS NOT
READING YOUR
FINGERPRINT
In the event you are locked out of your safe, use your backup keys to gain access and
follow the steps in Secon 4: Electronic Lock Security Code Setup Instrucons.
If you have lost your backup keys, or are sll having difficules, contact customer
service at the number below. Proof of purchase is required to obtain keys.

10
8. CLEARING ALL PROGRAMMED FINGERPRINTS
NOTE:
If 100 max fingerprints have already been programmed the indicator ring will flash 5
mes and beep 5 mes. We recommend clearing all programmed fingerprints and
starng the programming process over.
Hold the reset buon for 5
seconds. Aer 5 seconds, the
indicator ring will flash green two
mes and beep two mes to
signal that all fingerprints have
now been cleared. The safe will
not open to any fingerprints unl
a new fingerprint has been
programmed.
HOLD DOWN THE
RESET BUTTON
x
2 x
2
GREEN
LIGHT

11
9. GLASS SHELF INSTALLATION
Screw all provided shelving
brackets into place on both the
le and the right walls of the safe
using a Phillips head screwdriver.
Note: Do not over ghten.
2.
First, remove the protecve
film from the acrylic mirror
back wall.
Then, remove the tempered
glass shelving from the
protecve packaging located
at the boom of the safe and
gather all provided
hardware.
1.
Step 1
Step 3
Rotate the front shelving brackets
45 degrees on both sides of the
safe.
Note:The back brackets remain
straight.
3.
Step 2

12
Step 7
9. GLASS SHELF INSTALLATION (Continued)
Step 6
Push the top shelf away from
you, passing the back end of the
shelf through the back shelving
brackets.
7.
Once the top shelf has passed
through the front bracket,
rotate the shelf down to a
horizontal posion.
6.
Step 5
Pull the shelf towards you, passing
the shelf through both of the front
top brackets.
Note: During this step, be sure the
shelf slides below and does not
make contact with the key hooks
located on right wall of the safe.
This could damage or break key
hooks.
5.
Step 4
Maneuver the top shelf into the
safe, posioned just below the top
brackets.
4.

13
Step 9 Step 8
Once the boom shelf has
passed through the front
brackets, rotate the shelf down
to a horizontal posion.
9.
Insert the boom shelf into your
safe, in between the top and
boom brackets
Move this shelf towards the top
of your safe, then slide the shelf
down into the front brackets.
Note: The PLAT1-BIO model
only has one shelf
8.
Step 11
9. GLASS SHELF INSTALLATION (Continued)
Step 10
Secure shelves by ghtening the
set screw under each shelf
bracket.
Note: Do not overghten, this
can cause damage to shelving.
11.
Push the boom shelf away
from you, passing the back end
of the shelf through the back
shelving brackets.
Note:The PLAT4-BIO model will
contain a third shelf. Repeat
steps 8-10 for installaon
instrucon of this final shelf.
10.

14
12. LOCKOUT MODE / TAMPER PROTECTION
11. LOW BATTERY WARNING
10. INTERNAL LIGHTING
When the safe door is opened,
internal lighng acvates for 30
seconds.
If you need to acvate your light
longer, you can press the green light
acvaon buon on the inner door
panel. This will acvate the internal
lighng for an addional 30 seconds
each me it is pressed.
1. Three consecuve rejected scans put the safe
in “Basic Lockout” mode. The Bio Scanner is
deacvated for 30 seconds.
2. Six consecuve rejected scans result in
“Severe Lockout” mode. The Bio Scanner is
deacvated for 5 minutes.
3. Aer the safe enters basic or severe lockout mode, the tamper indicator will
trigger to warn you that someone has unsuccessfully aempted to gain access to
your safe. This tamper indicator will signal immediately aer the next successful
fingerprint is accepted. The indicator ring will flash red 3 mes in addion to a 3
second long beep.
This safe is equipped to alert you of Low
Baery Mode. This Low Baery Warning is
iniated immediately aer an accepted
fingerprint scan. The indicator ring will first
illuminate green followed by a 3 second long
beep and the indicator ring flashing purple for
3 seconds. It is highly advised to immediately
replace the safe's baeries to avoid being
locked out of your safe.
BATTERIES ARE LOW
IF THE INDICATOR RING
FLASHES PURPLE
Note: During lockout mode, the indicator ring will
light up red once every 10 seconds. When lockout
mode has ended, the indicator ring will flash green
1 me and you will hear 1 beep . You now have access
to your bio scanner.
Internal Light
Light
Acvaon Buon

15
13. SILENT ENTRY MODE
1. To maximize burglary protecon and stability,securing the safe to the floor or
wall is recommended.
2.
3. Always ensure the safe is i n an isolated and dry area. Never place the safe in
direct contact with a wet floor. When installing your safe on a concrete floor,
use of a moisture/protecve barrier is highly recommended. Failure to do so,
or exposing the safe to chemicals or other adverse environments,may void
the warranty.
SA Consumer Products recommends that you store your safe in a closet,office,
basement,bedroom or any other locaon that is convenient for you but out of
direct line of sight from prying eyes.
14. PROPER PLACEMENT AND MOVING OF SAFE
15. KEEPING YOUR SAFE DRY
We recommend placing a moisture/protecve barrier between your safe and
concrete floor to prevent any moisture, mildew and rust damage the safe. Installing
your safe in a place with climate control (heat in the winter and cooling in the summer)
is highly recommended. In areas of high humidity or frequent temperature fluctuaons
(garages) it is recommend to take appropriate precauons to ward against moisture
damage. We strongly encourage the use of an internal dehumidifier and/or desiccants
to protect your contents from rust or mildew. Internal dehumidifiers should not be
in direct contact with the side or back walls.
By acvang the silent entry mode, the safe will
no longer make audible sounds.
To turn on silent entry mode, hold a programmed
finger on the scanner for 5 seconds beyond your
fingerprint being accepted. The green indicator
ring will turn off and back on, but will not beep,
indicang you are now in silent entry mode.
You will not hear any sounds for any funcons
while the safe is in silent entry mode.
To turn the sound back on, hold a programmed
finger on the scanner for 5 seconds beyond your
fingerprint being accepted. The green indicator
ring will turn off and back on and will beep once
indicang you are no longer in silent entry mode.

16
16. SECURING YOUR SAFE
WARNING: YOUR SAFE IS DESIGNED TO SUPPORT ITSELF WHEN THE DOOR IS OPENED.
HOWEVER,CAUTION SHOULD BE USED TO AVOID TIPPING. WHILE SECURING YOUR
SAFE BE SURE TO HAVE A SECOND PERSON HOLD AND STABILIZE THE SAFE TO KEEP IT
FROM TIPPING,CAUSING INJURY,AND/OR DAMAGE TO THE SAFE AND SURROUNDING
STRUCTURES. FAILURE TO DO SO WILL COMPROMISE THE SAFETY, SECURITY, AND
WARRANTY OF THE SAFE.
TOOLS NEEDED TO BOLT SAFE TO A CONCRETE SURFACE
• DRILL / HAMMER DRILL
• DRILL BIT – 7/16” ( for installing into concrete with provided hardware)
• WRENCH – 11/16” (17MM) SOCKET
• HAMMER
• SAFETY GLASSES
• GLOVES
• OTHER SAFETY EQUIPMENT AS NEEDED
BOLT
WASHER
RUBBER WASHER
ANCHOR
1.
2.
3.
4.
5.
6.
Use the hardware provided or consult your hardware retailer for fastening
hardware for your parcular mounng surface.
Open your safe door and locate and remove the four black caps on the
safe floor. This will provide access to the factory drilled bolt down holes.
To secure your safe to the floor it will first be necessary to drill pilot holes
in the floor surface.
For the hardware provided (concrete floor installaon) we recommend using a
hammer drill and 7/16”concrete drill bit to drill the four corresponding holes in
the concrete floor.
Insert and drive the plasc anchoring plugs into the pilot holes. You may need
to use a hammer to fully insert the plugs into the pilot holes.
Secure the safe, by threading all 4 anchor bolts through the factory drilled bolt
down holes in the boom of the safe and ratcheng down ght.
7. Replace the four black caps onto the floor of the safe.
Make sure the metal washer sits on top of the rubber washer. Tighten the
bolt to compress the rubber washer between the safe and metal washer.
Failure to do so will allow water to enter the safe in the event of a flood.

17
1.
2.
3.
4.
17. LOADING YOUR SAFE
Store documents or heat sensive items in the boom of the safe for greatest
protecon against fire damage.
Store ammunion separately from valuables.
Do not put anything in your safe that will put pressure against the door when
it is closed.
As a good safety precauon store heavier items either on the floor of the safe, or
away from the middle of the shelves.
18. HINGES AND INTERNAL MECHANISMS
The hinges and internal locking mechanism are permanently lubricated, thus needing no
maintenance. Opening the door panel of your safe may void your warranty. Always
consult our customer service experts prior to doing so.

18
LIFETIME WARRANTY
SA Consumer Products, Inc. will repair or replace, at their sole
discretion, any Sanctuary Safe damaged by fire, forced entry, forced
attack or natural flood for the lifetime of the
original owner.
SA Consumer Products, Inc. will repair or replace, at their sole
discretion, any Sanctuary Safe with defective parts, paint
or lock for the lifetime or the original owner.
If SA Consumer Products, Inc. deems a replacement safe is to be
sent, they will pay the freight costs to ship the replacement safe
to the original owner.
This lifetime warranty is limited to the safe and expressly excludes
any loss associated with the contents of the safe.
SA Consumer Products, Inc. reserves the right to receive full
evidence of your misfortune, such as a police report and/or
homeowners statement of coverage. This warranty is not valid
outside of the United States and Canada.
Proof of registration and copy of sales receipt must be on file at
the time of claim. Visit our website at www.saproducts.com
to register your safe.
Lifetime warranty only applies to the original owner of the safe.
SA Consumer Products, Inc. shall only be responsible and liable
when the safe is used in compliance with the directions specified
in your new Sanctuary Safe Owner’s Manual.
SA Consumer Products, Inc. requires that specific guidelines be
followed for repair. The safe will be repaired in-home if possible
(to include parts and labor); however, if factory replacement is
necessary (at SA Consumer Products, Inc.’s sole discretion), the
replacement will be shipped freight prepaid, curbside delivery.
This warranty is inclusive and is in lieu of any and all other
warranties, express or implied. Specifically excluded are the
warranties of merchantability and fitness for a particular purpose.
This warranty is limited to the safe itself and/or its value and
does not include consequential damages of any kind including,
but not limited to, the contents in and of the safe.