Sanctuary SA-DIA4 User manual

IMPORTANT:
Please read this information and follow all safety rules carefully before
operating your security safe. Failure to do so will void your warranty.
033023
SECURITY SAFE INSTRUCTION MANUAL
FOR SA-DIA1, SA-DIA2, SA-DIA3 AND SA-DIA4

TABLE OF CONTENTS
www.saproducts.com 1
IMPORTANT INFORMATION ............................................................................................... 2
1. REGISTRATION ................................................................................................................ 3
2. UNDERSTANDING YOUR SAFE ...................................................................................... 4
3. INITIAL ENTRY .................................................................................................................. 5
4. ELECTRONIC LOCK SECURITY CODE SETUP....................................................................... 6
5. OPENING YOUR SAFE WITH PROGRAMMED SECURITY CODE.......................................... 8
6. LOCKED OUT OF THE SAFE............................................................................................... 8
7. INTERNAL LIGHTING .........................................................................................................9
8. LOW BATTERY WARNING................................................................................................. 9
9. LOCKOUT MODE / TAMPER PROTECTION........................................................................ 9
10. SILENT ENTRY MODE .................................................................................................... 10
11. PROPER PLACEMENT AND MOVING OF SAFE ..............................................................10
12. KEEPING YOUR SAFE DRY.............................................................................................10
13. SECURING YOUR SAFE .............................................................................................. 11
14. LOADING YOUR SAFE .................................................................................................12
15. HINGES AND INTERNAL MECHANISMS........................................................................ 12
LIFETIME WARRANTY........................................................................................................ 13

DISCLAIMER - READ BEFORE SAFE SETUP
WEAPON STORAGE
SAFETY
Thank you for choosing a Sanctuary safe to protect your valuables. We are
commied to securing, organizing and protecng your most important documents,
valuables and keepsakes.
If you experience problems or challenges with your safe, please contact us.
Many issues can be quickly resolved without the product being returned.
Be sure to keep override keys stored in a secure place away from unauthorized users.
If you choose to ulize this safe to store a firearm alwaysfollow proper firearm
storage and local laws.
SA Consumer Products strongly recommends that you do not store loaded firearms.
Always follow the firearm safety rules set out by the firearm’s manufacturer.
A Sanctuary safe or any other firearm storage device cannot take the place
of other safety procedures including advising children of the dangers of firearms.
SA Consumer Products and its distributors of the Sanctuary safes do not
recommend, suggest, advise, promote, or otherwise condone the ownership
or use of firearms. We believe the decision to own or use a firearm is a serious
decision that should only be made by an adult who has carefully considered
the risks and benefits of such a decision.
PLEASE READ THIS INFORMATION CAREFULLY BEFORE OPERATING YOUR
SANCTUARY SAFE.
DO NOT LOCK THIS MANUAL OR THE OVERRIDE KEYS IN YOUR SAFE.
Contact Customer Service at [email protected] or [phone]
2

3
www.saproducts.com
REGISTRATION INFORMATION
PURCHASE DATE:
PURCHASE PRICE (BEFORE TAX):
MODEL NUMBER:
SERIAL NUMBER:
KEY NUMBER (IF APPLICABLE):
1. REGISTRATION
RETAILER NAME:
Please ensure you register your safe by vising our website. Locate the
“contact” buon on the top header on the home page. Select registraon
from the drop down menu.
By registering your Sanctuary safe we will be able to expedite and address
any problems or challenges you may have which would otherwise require a
notary leer and proof of payment.
The informaon you record onto this page will be required in the event you
cannot access the contents of your Sanctuary safe. Please fill out all the required
informaon below and retain for your records and safe keeping.
PLEASE HAVE THIS INFORMATION READY PRIOR TO CALLING FOR TECHNICAL
ASSISTANCE AT:
Contact Customer Service at [email protected] or [phone]

2. UNDERSTANDING YOUR SAFE
Handle
4
Electronic
Lock Face
Override
Key Entry
(underneath
keypad)
Active
Locking
Plates
Key
Hooks
Adjustable Shelves
(SA-DIA1 only has one shelf
SA-DIA4 has 3 shelves)
Door Organizer
Storage Pocket
Bolt
Down Holes
Dead
Locking Plates
Interior Light
Reset
Button
Lighting
Activation Button

3. INITIAL ENTRY
5
1. Locate the override keys
inside the plasc bag
hanging on the front of
the safe.
4.
2.
3.
Locate the override key entry
on the door of the safe.
Insert the key and turn
clockwise from the 12 to
3 o'clock posion.
5.
Remove the lock face from
the box located inside the
safe.
BACK OF LOCK FACE
Locate the 1x9V baery.
Install into the baery
compartment on the back
of the lock face in the
proper orientaon. The
keypad will beep when
baeries are successfully
installed.
Turn the handle
counter-clockwise to
unlock the safe door. Open
the Ssafe door, then turn
the handle back to it's
starng posion so the
locking plates are extend-
ed. Remove the override
key and set aside.
Step 4Step 5
WARNING: The baeries must be inserted with the correct polarity. Exhausted baeries
must be removed from the product and discarded safely. Do not mix old and new
baeries. Do not mix alkaline or standard (carbon – zinc) baeries. Do not use recharge-
able (nickel – cadmium) baeries.

6
6.
3. INITIAL ENTRY (Continued)
Plug the electronic lock cable
into the back of the lock face.
The connector on the cable
will only fit into the
connector in the lock face in
one way.
Finally, we will install the
keypad onto the safe. First,
align the lock face to the
backer plate and slide the top
of the lock face up into the
two locking pins. Next, lightly
push up on the release tab
located on the boom of the
backer plate, allowing you to
push the lock face and secure
to the backer plate.
7.
Step 7 Step 6
4. ELECTRONIC LOCK SECURITY CODE SETUP
1.
Important: Your safe comes programmed with a factory code of [ 1 5 9 # ].
It is necessary to re-program your safe with a new security code you have personally
selected to provide maximum household security. Be careful, in choosing your new
security code, you’ll want to be sure that you can operate the unit quickly without
making an error.
To begin programming, open
door and extend locking plates
to ensure access to the safe.
On the inside of the safe door,
locate the red plasc cap.
Unscrew and remove the cap,
giving you access to the reset
buon. Press the reset buon.
You will hear 2 beeps and the
keypad will illuminate indicang
that you are now in
programming mode.
Reset buon
located
under plasc
cap

7
4. ELECTRONIC LOCK SECURITY CODE SETUP (Continued)
Enter your new 3 to 8 digit
security code followed by the
[ * ] symbol.
2.
x2 x2
SUCCESS!
GREEN
If programming is is successful: Keypad
will beep 2 mes and green LED will flash
2 mes.
If your code was not accepted: the
keypad will beep three mes and
the yellow LED will flash 3 mes.
Press the reset buon and start again.
Inacvity Timeout: If this programming sequence is not completed within 10
seconds the red LED will flash 3 mes and the keypad will shut down.
Return to step 1 to restart this process.
NEW 3-8 DIGIT SECURITY CODE
While the safe door is sll open,
confirm your newly entered
security code by entering the 3-8
digit code followed by the (#)
symbol.
If successful you will hear two
beeps and you will be able to
retract the bolts.
If unsuccessful, press the reset
buon and start again.
3.
Step 3
CONFIRM SECURITY CODE

8
6. LOCKED OUT OF YOUR SAFE
In the event you are locked out of your safe, use your override keys to gain access and
follow the steps in Secon 4: Electronic Lock Security Code Setup Instrucons.
If you have lost your override keys, or are sll having difficules, contact customer
service at the number below. Proof of purchase is required to obtain keys.
4264
Contact Customer Service at [email protected] or [phone]
5. OPENING SAFE WITH PROGRAMMED SECURITY CODE
With keys in hand, close and lock the door.
Enter your security code followed
by the (#) buon.
If the security code is accepted,
the yellow LED will flash 2 mes
followed by the green LED illuminang.
You now have access to your safe.
If the security code is rejected,
the yellow LED will flash 3 mes
and beep 3 mes.
*Now that your security code is successfully programmed, store your override
keys in a secure secondary locaon. If you are not able to open your safe with your new
programmed code, repeat secon 4 to program a new security code.

9. LOCKOUT MODE / TAMPER PROTECTION
8. LOW BATTERY WARNING
Red & Green = Low Baery
This safe is equipped to alert you of Low
Baery Mode. This Low Baery Warning is
iniated immediately aer a successful code
entry. The keypad will illuminate both the red
and green LED lights for 3 seconds. It is highly
advised to immediately replace the safe's
baeries to avoid being locked out of your safe.
9
7. INTERNAL LIGHTING
When the safe door is opened,
internal lighng acvates for 30
seconds.
If you need to acvate your light
longer, you can press the green light
acvaon buon on the inner door
panel. This will acvate the internal
lighng for an addional 30 seconds
each me it is pressed.
Internal Light
Light Acvaon
Buon
1. Three consecuve rejected security code entries puts
the safe in “Basic Lockout” mode. The keypad is
deacvated for 30 seconds.
2. Six consecuve rejected security code entries results
in “Severe Lockout” mode. The keypad is deacvated
for 5 minutes.
Note: During lockout mode, the yellow LED will light up once
every 10 seconds. When lockout mode has ended, the
green LED will flash 1 me and you will hear 1 beep to
signify the lockout mode has ended. You will now have
access to your keypad.
3. Aer the safe enters basic or severe lockout mode, the tamper indicator will trigger
to warn you that someone has unsuccessfully aempted to gain access to your safe.
This tamper indicator will signal immediately aer the next successful code is entered.
The yellow LED will flash 3 mes and in addion to a 3 second long beep.

10
10. SILENT ENTRY MODE
By acvang the silent entry mode, the safe will no
longer make audible sounds.
Swipe keypad to acvate and illuminate keypad.
To turn on silent entry mode, press and hold the (*)
for 3 seconds. The yellow LED will flash 2 mes
indicang the safe is now in silent entry mode.
You will not hear any sounds for any funcons while
the safe is in silent entry mode.
To turn the sound back on, press and hold the
(*) for 3 seconds and the yellow LED flashes 2 mes
and will beep indicang you are no longer in silent
entry mode.
12. KEEPING YOUR SAFE DRY
We recommend placing a moisture/protecve barrier between your safe and
concrete floor to prevent any moisture, mildew and rust damage the safe. Installing
your safe in a place with climate control (heat in the winter and cooling in the summer)
is highly recommended. In areas of high humidity or frequent temperature fluctuaons
(garages) it is recommend to take appropriate precauons to ward against moisture
damage. We strongly encourage the use of an internal dehumidifier and/or desiccants
to protect your contents from rust or mildew. Internal dehumidifiers should not be
in direct contact with the side or back walls.
1. To maximize burglary protecon and stability,securing the safe to the floor or
wall is recommended.
2.
3. Always ensure the safe is i n an isolated and dry area. Never place the safe in
direct contact with a wet floor. When installing your safe on a concrete floor,
use of a moisture/protecve barrier is highly recommended. Failure to do so,
or exposing the safe to chemicals or other adverse environments,may void
the warranty.
SA Consumer Products recommends that you store your safe in a closet,office,
basement,bedroom or any other locaon that is convenient for you but out of
direct line of sight from prying eyes.
11. PROPER PLACEMENT AND MOVING OF SAFE

11
13. SECURING YOUR SAFE
WARNING: YOUR SAFE IS DESIGNED TO SUPPORT ITSELF WHEN THE DOOR IS OPENED.
HOWEVER, CAUTION SHOULD BE USED TO AVOID TIPPING. WHILE SECURING YOUR
SAFE BE SURE TO HAVE A SECOND PERSON HOLD AND STABILIZE THE SAFE TO KEEP IT
FROM TIPPING, CAUSING INJURY, AND/OR DAMAGE TO THE SAFE AND SURROUNDING
STRUCTURES. FAILURE TO DO SO WILL COMPROMISE THE SAFETY, SECURITY, AND
WARRANTY OF THE SAFE.
TOOLS NEEDED TO BOLT SAFE TO A CONCRETE SURFACE
• DRILL / HAMMER DRILL
• DRILL BIT – 3/8” ( for installing into concrete with provided hardware)
• WRENCH – 7/16” (10MM) SOCKET
• HAMMER
• SAFETY GLASSES
• GLOVES
• OTHER SAFETY EQUIPMENT AS NEEDED
1.
2.
3.
4.
5.
6.
Use the hardware provided or consult your hardware retailer for fastening
hardware for your parcular mounng surface.
Open your safe door and locate and remove the four black caps on the
safe floor or back wall. This will provide access to the factory drilled bolt down holes.
To secure your safe to the floor it will first be necessary to drill pilot holes
in the floor surface.
For the hardware provided (concrete floor installaon) we recommend using a
hammer drill and 3/8”concrete drill bit to drill the four corresponding holes in
the concrete floor.
Insert and drive the plasc anchoring plugs into the pilot holes. You may need
to use a hammer to fully insert the plugs into the pilot holes.
Secure the safe, by threading all anchor bolts through the factory drilled bolt
down holes in the boom of the safe and ratcheng down ght.
7. Replace the four black caps onto the floor or back wall of the safe.
Make sure the metal washer sits on top of the rubber washer. Tighten the
bolt to compress the rubber washer between the safe and metal washer.
Failure to do so will allow water to enter the safe in the event of a flood.
BOLT
WASHER
RUBBER WASHER
ANCHOR

12
1.
2.
3.
4.
14. LOADING YOUR SAFE
15. HINGES AND INTERNAL MECHANISMS
Store documents or heat sensive items in the boom of the safe for greatest
protecon against fire damage.
Store ammunion separately from valuables.
Do not put anything in your safe that will put pressure against the door when
it is closed.
As a good safety precauon store heavier items either on the floor of the safe, or
away from the middle of the shelves.
The hinges and internal locking mechanism are permanently lubricated, thus needing no
maintenance. Opening the door panel of your safe may void your warranty. Always
consult our customer service experts prior to doing so.

13
LIFETIME WARRANTY
SA Consumer Products, Inc. will repair or replace, at their sole
discretion, any Sanctuary Safe damaged by fire, forced entry, forced
attack or natural flood for the lifetime of the
original owner.
SA Consumer Products, Inc. will repair or replace, at their sole
discretion, any Sanctuary Safe with defective parts, paint
or lock for the lifetime or the original owner.
If SA Consumer Products, Inc. deems a replacement safe is to be
sent, they will pay the freight costs to ship the replacement safe
to the original owner.
This lifetime warranty is limited to the safe and expressly excludes
any loss associated with the contents of the safe.
SA Consumer Products, Inc. reserves the right to receive full
evidence of your misfortune, such as a police report and/or
homeowners statement of coverage. This warranty is not valid
outside of the United States and Canada.
Proof of registration and copy of sales receipt must be on file at
the time of claim. Visit our website at www.saproducts.com
to register your safe.
Lifetime warranty only applies to the original owner of the safe.
SA Consumer Products, Inc. shall only be responsible and liable
when the safe is used in compliance with the directions specified
in your new Sanctuary Safe Owner’s Manual.
SA Consumer Products, Inc. requires that specific guidelines be
followed for repair. The safe will be repaired in-home if possible
(to include parts and labor); however, if factory replacement is
necessary (at SA Consumer Products, Inc.’s sole discretion), the
replacement will be shipped freight prepaid, curbside delivery.
This warranty is inclusive and is in lieu of any and all other
warranties, express or implied. Specifically excluded are the
warranties of merchantability and fitness for a particular purpose.
This warranty is limited to the safe itself and/or its value and
does not include consequential damages of any kind including,
but not limited to, the contents in and of the safe.