
Comprehensive guarantee for one year except the wearing parts
24 - hour technical support by email or calling
User - friendly English manual for machine using and maintaining
Spare Parts Supports
We provide all replacement parts for all machines we sold, if you have a parts that break beyond warranty period, you
could order it directly from us at reasonable prices. We would post the new parts with step by step instructions in PDF
format on how to replace the parts to you.
If you want to buy any parts from us, please tell us the names or pictures of the parts.
Satisfaction Guarantee
For the items other than consumable products sold via www.Sign-in-China.com, we provide 12 months warranty after
shipment. All the extra parts for equipment can be purchased from www.Sign-in-China.com. Further, for our VIP
customers, the period of warranty shall be extended to 18 months.
We offer 14 days 100% satisfaction guarantee on all our machines. If you are not satisfied after receiving an item,
Sign-in-China.com promises that, within 14 days after actual delivery of such an item, you are allowed to return the
item to us and get complete refund, provided the returned item does not affect its subsequent re - selling and you also
undertake the charge of returning delivery.
More information, please look at the document of Training & Warranty & Service Policies.
Cautions
1. Please ensure that the power supply and electrical outlet are in good contact and the earth wire must be firmly grounded!
Although the average operating current of the chiller is small, but the instantaneous operating current could be up to 6 ~
10amps sometimes (The instantaneous operating current of models of AC110V power supply are possible to be up to 10 ~
15amps).
2. Please make sure there is a stable and normal voltage for the working chiller! As the refrigeration compressor is more
sensitive to the power supply and voltage, so the operating voltage of our standard product is of 200 ~ 250V (110V model is
of 100 ~130V). If you do need a wider operating voltage range, customization is available for us.
3. To protect the pump, it’s strictly forbidden to run the chiller without having water in the storage water tank! The new
machine is packed after draining whole water in the tank, so please make sure the tank has water inside before machine
starting, otherwise it’s easily to have the pump damaged. When the water level is below the green (NORMAL) range of the
water level gauge, the cooling capacity of our chiller will go down slightly. Hence please ensure the water level is within the
green (NORMAL) range. To drain through circulating pump is strictly prohibited!
4. Please be sure that the air inlet and air outlet are in good ventilation! There must be at least 30cm from obstructions to the
air outlet which is in the back of the cooler, and should leave at least 8cm between obstructions and the side air inlet.
5. The filter screen must be regularly cleaned! It’s essential to unpick and wash the dust gauze, or the serious blockage will
cause breakdown to the chiller.
6. Please pay attention to the effect of the condensate water! With greater ambient humidity, when the water temperature is
lower than the ambient temperature, the condensate water will generate on the surface of water circular pipes and the cooled
components. If above circumstance appears, it is recommended to set a higher water temperature or keep pipes and cooled
parts warm.