Santec AVA 9920CU User manual

Installation Instruction
Widespread Lavatory Set
AVA COLLECTIONS
Please read the instructions completely before beginning the installation.
Ava Collection
Model Number: 9920CU
Flush both supply lines before installation, then shut off both supply lines.
Minimum hole size for the spout and handle trim is 1-1/4” and maximum of 1-1/2”
- Remove the tee connector, spout mounting hardware and tee
connector washer from the bottom of the spout assembly.Apply
a ring of silicon caulking around the center hole on the top of the sink.
Do not use plumbers' putty which can damage the finish of the faucet.
- From the top of the deck, insert the spout's threaded shank through
the center hole of the sink. Make sure the spout flange washer is
properly placed underneath of the flange and gently pressed against
the sink top.
1
Rev 06/2016
The measurements shown are for reference only. Products and specifications shown are subject to change without notice.
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SPOUT INSTALLATION
- Slip the spout mounting hardware back onto the spout. First the
notched rubber washer, then the notched metal washer and lastly
the brass lock nut. Hand tighten the lock nut.
- Place the pop-up lift rod with the knob through the back hole in the
spout and rotate the notched washers until the lift rod passes through
the notch.
- Tighten the lock nut. Make sure the lift rod operates smoothly. Adjust
it if necessary.
- Place the tee connector washer into the tee connector and thread
the tee connector onto the end of the spout shank. Tighten to seal.
- Align the spout and tighten the shank lock nut firmly.
2
Rubber washer
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Ava Crystal Collection
Model Number: 9920CR
Notched rubber washer
Notched metal washer
Spout stabilizer
Brass lock nut
Tee connector
Tee connector washer

HANDLE TRIM INSTALLATION
The measurements shown are for reference only. Products and specifications shown are subject to change without notice.
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COMPLETE ASSEMBLY
DO NOT DISASSEMBLE HANDLE ASSEMBLY - DROP-IN VALVES
Rubber washer
Rubber washer
Metal washer
Brass lock nut
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- Both hot and cold side handle trims are pre-assmbled for faster
installation.
- For proper handle turning direction, install the handle with the “cold”
blue label at the right side of the spout (looking from the front) and
the handle with “hot” red label at the left side of the spout.
- Remove the valve body mounting hardware from the valve body.
Slip the valve body’s flexible hoses from the top of the sink or counter
through the appropriate hole next to the spout. Make sure the handle
flange washer is properly placed underneath of the flange and gently
pressed against the sink top. Aim the tee connecting hoses toward
the tee connector.
1
- From beneath of the basin or counter, screw the valve body
mounting hardware back to the valve body. First the rubber
washer, then the nylon washer and lastly the brass lock nut.
- Align the handle lever or cross handle properly against the spout.
Tighten the lock nut until it secures the valve body firmly.
2
- connect the flexible hoses to the tee. Tighten to avoid the
leakage.
- Connect and tighten the Inlet hoses to the supply lines.
- After the connections have been made, turn on the water supply
and check for leakages at all joints. If water leaks from any of the
connections tighten the connection until the leakage stops.
- If no leakage, turn the handles to the full open position and let the
water flush for about 45 seconds. This can prevent damages to the
ceramic cartridges caused by debris in the supply line.
- During the flushing, check for leakage at the connecting joints and
repeat step 3 if necessary.
3
Water supply
INLET HOSE
line
TO THE HOT SUPPLY LINE TO THE COLD SUPPLY LINE
INLET HOSE INLET HOSE

POP-UP INSTALLATION
1Remove the decorative drain flange, drain plug and gasket from
pop-up assembly. Do not remove the washer and lock nut.
2
Place the flange gasket onto the drain tube beveled side upward
and on top of the washer. Apply a ring of silicon caulking around
the top of sink drain opening. Do not use plumbers' putty.
3
Insert the threaded end of the assembly up from the under the sink
so that the top of the drain tube is through the drain opening.
Make sure the bottom of the drain tube is in the p-trap.
4Completely thread the drain flange onto the top of the drain tube.
Hand tighten the locknut from under the sink.
5
Position the drain tube so the side hole in the pop-up faces you.
Place the drain plug into the drain tube so its bottom hole is in line
with the side hole of the drain tube. Place the short end of the ball rod
into the side hole of the drain tube and through the hole in the drain
plug and tighten the ball rod nut so the ball rod moves freely.
NOTE: Do not over tighten.
6
Rotate the pop-up so the ball rod faces the back wall and tighten
the lock nut giving it an extra 1/4 turn. Hand tighten the nut at the
connection with P-trap. Test the rod and pop-up plug by pushing the
ball rod up and down to see if it raises and lowers the pop-up.
If not reinstall the ball rod.
7
Slip your faucet's pop-up lift rod through
the holes at the top of the lift rod strap and
hand tighten the thumb screw. Push the ball
rod down so the drain plug is in the up position.
Slip the one leg of the ball rod clip onto the ball
rod and then slide the lift rod strap onto the ball
rod using the nearest hole. Then slide the
second leg of the clip onto the rod.Test the
pop-up for smooth operation and adjust the
strap if necessary.
The measurements shown are for reference only. Products and specifications shown are subject to change without notice.
www.santecfaucet.com | P: 310.542.0063 F: 310.542.5681
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The measurements shown are for reference only. Products and specifications shown are subject to change without notice.
www.santecfaucet.com | P: 310.542.0063 F: 310.542.5681
PARTS DRAWING
* Please specify the finish when ordering the part.
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PART DESCRIPTION PART #
1 Shank K-2550
2 Lift Rod P0264
3 Lift Knob P0338
4 Tee Connector P0427
5 5 Pcs. Mounting Hardware P0431
6 Flow Restrictor (1.5 gpm) PM-080
7 O-Ring PM-151
8 Screw PM-509
9 Spout Tube
PS-2CU00-U-1
10 Drop In Valve - Hot P0466
11 Widespread Handle Lever PH0086
12 Set Screw PM-056
13 Teflon Washer PM-099
14 Valve Extension PM-348
15 Screw PM-439
16 Broach Extension SA240S
17 Drop In Valve - Cold P0467
18 Pop Up Body P0202-X
19 Pop Up Botton P0202-1
20 Pop Up Flange P0202-2
21 Pop Up Plunger P0202-3
22 O-Ring PM-006
23 Spout Base PS-2NV00-U-1
24 Spout Flange PS-2CU00-U-3
25 Flange PH0016
26 Rubber Washer PM-407

SPECIFICATION SHEETS
The measurements shown are for reference only. Products and specifications shown are subject to change without notice.
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Ø 2
14
"
1
116
"3
516
"
12"
Ø 1
14
"
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POP-UP
34
"
19 78
"
21
76
12
"
14
2"
52
478
"
123
2"
3"
50
1312
"
343

We recommend that all faucets, drains, etc., be gently wiped dry with a soft cloth after use to avoid water
spotting and water deposit build-up. A mild liquid hand soap may be used occasionally if desired. Use of a
non-abrasive carnauba wax will add protection to the finish and should be used if the faucets will not be dried
after use. For clear coated finishes, it is recommended to clean your product weekly with a soft moist cloth.
WARNING: Do not clean your SANTEC product with ammonia (Window cleaner), bleach, soap, acids,
abrasives, harsh polish, harsh cleaners, a coarse surfaced cloth, coarse sponge, or any type of scouring pad.
Doing so may ruin your faucet finish and/or void the warranty.
Thank you for making SANTEC a part of your lifestyle and luxury spa experience. Our products have been
created as works of enduring quality and sophisticated design.
Luxurious finishes need proper care and attention, so in order to understand how to properly clean your
distinctive luxury finish, please refer to the finish care information below:
Your SANTEC product can be identified in one of two categories: clear coated finishes or non-clear coated
finishes. Clear coated finishes are more scratch-sensitive and are more reactant to harsh cleaning chemicals
than non-clear coated finishes. Once you have identified the specific luxury finish of your SANTEC product,
please follow the important corresponding care instructions.
We recommend that all faucets, drains, etc., be gently wiped dry with a soft cloth after use to avoid water
spotting and water deposit build-up. A mild liquid hand soap may be used occasionally if desired. Use of a
non-abrasive carnauba wax is occasionally required and will add protection to the finish if the faucets will not
be dried after use.
FINISH CARE INFORMATION
CLEAR COATED FINISHES
NON-CLEAR COATED FINISHES
TO OBTAIN WARRANTY SERVICE
Please read ‘WHAT IS COVERED BY OUR WARRANTY’ and ‘EXCLUSIONS AND LIMITATIONS OF
WARRANTY’ sections to understand what is and what is not covered. Please have ready the proof of
purchase (original sales receipt), description of the problem, and carefully package the product or defective
part with postage prepaid. Then, please contact your local SANTEC Showroom or write to SANTEC Technical
Services.
The measurements shown are for reference only. Products and specifications shown are subject to change without notice.
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LIFETIME LIMITED WARRANTY
SANTEC is committed to enhancing your bathroom experience by creating luxury products that will provide
enduring satisfaction. Every effort has been made to satisfy the highest standards of design and production,
to create lasting peace of mind for our customers. We provide the following limited warranties on our products:
LENGH OF WARRANTY & WHO IS COVERED BY OUR WARRANTY
This warranty extends to the original consumer purchaser only and extends for as long as the original
purchaser owns the product and the home in which the product is installed.
WHAT IS COVERED BY OUR WARRANTY
FINISHES: SANTEC Polished Chrome, Polished Nickel and Satin Nickel finishes carry a Lifetime Limited
warranty against manufacturing defects and tarnish to the original purchaser. All other finishes carry a ten
(10) year limited warranty against manufacturing defects and tarnish to the original puchaser only.
CARTRIDGES: Santec cartridges carry a lifetime limited warranty, with the exception of thermostatic and
pressure balanced cartridges, which carry a three (3) year limited warranty against manufacturing defects
to the original purchaser.
PARTS: Santec parts carry a 10-year limited warranty against manufacturing defects, to the original
purchaser.
EXCLUSIONS & LIMITATIONS OF WARRANTY
Damage due to negligence, accident, abuse, improper installation, or improper maintenance such as, but
not limited to: heat from soldering during installation, the use of plumber’s putty, damage from tools used
during installation, the use or exposure to chemicals or cleaning products either abrasive or non-abrasive,
or the use of any cleaning tool or product other than a soft, clean cloth. Reverse osmosis may also shorten
the life of the finish.
Changes in the finish or in the product due to normal wear or aging does not cover any products or parts
which have been altered or used in a manner not typical for the product.
Loss, damages, or expense, incidental or consequential whatsoever, originating from the purchase,
installation, use, repair, failure, or replacement of any SANTEC product or part, allowed by law.
This warranty does not cover:
Commercial and/or Industrial installations and use of the product.
This warranty does not include labor, travel charges, or any costs incurred for repair, removal, installation,
servicing, diagnosing, or handling of either defective or replacement parts.
SANTEC reserves the product components of the covered product will be repaired, refinished, or replaced
at the sole discretion of SANTEC. SANTEC reserves the right to examine any product claimed defective prior
to any warranty claim being accepted or processed, at its sole discretion. This warranty gives you specific
legal rights and you may have other rights which may vary from state to state.
The measurements shown are for reference only. Products and specifications shown are subject to change without notice.
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Damage or deterioration caused by environmental impacts.
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