SATO CL4NX RIDF User manual

Operator Manual
For printer model:

Copyrights
Any unauthorized reproduction of the contents of this document, in part or whole, is strictly prohibited.
Limitation of Liability
SATO Corporation and its subsidiaries in Japan, the U.S. and other countries make no representations or
warranties of any kind regarding this material, including, but not limited to, implied warranties of
merchantability and fitness for a particular purpose. SATO Corporation shall not be held responsible for errors
contained herein or any omissions from this material or for any damages, whether direct, indirect, incidental or
consequential, in connection with the furnishing, distribution, performance or use of this material.
Specifications and contents in this document are subject to change without notice.
Be sure to perform a virus check for the USB memory before connecting it to the printer. SATO Corporation
shall not be held responsible for any printer malfunctions caused by a virus spread via USB memory.
Trademarks
SATO is a registered trademark of SATO Holdings Corporation and its subsidiaries in Japan, the U.S. and
other countries.
QR Code is a registered trademark of DENSO WAVE INCORPORATED.
Wi-Fi®is a registered trademark of Wi-Fi Alliance.
Wi-Fi Direct™, Wi-Fi Protected Setup™, WPA™ and WPA2™ are trademarks of Wi-Fi Alliance.
Cisco, the Cisco logo, and Cisco Systems are trademarks or registered trademarks of Cisco Systems, Inc.
and/or its affiliates in the United States and certain other countries.
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.
ENERGY STAR®and ENERGY STAR mark are registered U.S. marks.
ICODE, I-CODE, and SLI are registered trademarks of NXP B.V.
MIFARE®is a registered trademark of NXP B.V.
Tag-it™ is a trademark of Texas Instruments.
my-d™ is a registered trademark of Infineon Technologies AG.
FeliCa is a registered trademark of Sony Corporation.
FeliCa is a contactless IC card technology developed by Sony Corporation.
Android is a trademark of Google Inc.
All other trademarks are the property of their respective owners.
Version: GBS-CL4NX_CL6NX-r08-01-08-16OM
© 2016 SATO Corporation. All rights reserved.

1
CL4NX/CL6NX Operator Manual
Table of Contents ................................................................................... 1
Before You Start ..................................................................................... 7
Features of the Product............................................................................................ 7
Safety Precautions.................................................................................................... 8
Precautions for Installation and Handling ............................................................ 11
Regulatory Approval............................................................................................... 12
1 Parts Identification............................................................................. 15
1.1 Parts Identification of the Printer .................................................................... 15
1.1.1 Front View ............................................................................................................... 15
1.1.2 Rear View ................................................................................................................ 16
1.1.3 Internal View............................................................................................................ 17
1.2 Parts on the Operator Panel............................................................................. 18
1.2.1 Operator Panel ........................................................................................................ 18
1.2.2 LED Indicator........................................................................................................... 19
2 Installing the Printer .......................................................................... 21
2.1 Installation Precautions.................................................................................... 21
2.2 Installation Space.............................................................................................. 22
2.2.1 Front View (CL4NX) ................................................................................................ 22
2.2.2 Front View (CL6NX) ................................................................................................ 22
2.2.3 Side View (CL4NX/CL6NX) ..................................................................................... 23
2.2.4 Bottom View (CL4NX) ............................................................................................. 24
2.2.5 Bottom View (CL6NX) ............................................................................................. 24
2.3 Checking the Bundled Accessories ................................................................ 25
2.4 Connecting the Interface Cable ....................................................................... 26
2.4.1 Available Interfaces ................................................................................................. 26
2.4.2 Interface Settings..................................................................................................... 27
2.4.3 NFC Interface Connection ....................................................................................... 27
2.5 Connecting the Power Cord............................................................................. 28
2.6 Power On/Off the Printer .................................................................................. 29
2.6.1 Power On the Printer ............................................................................................... 29
2.6.2 Power Off the Printer ............................................................................................... 30
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2CL4NX/CL6NX Operator Manual
2.7 Starting Up the Printer (Startup Guide)........................................................... 31
2.7.1 Startup Screen......................................................................................................... 31
2.7.2 Language Selection................................................................................................. 31
2.7.3 Region Setting with Optional RTC........................................................................... 32
2.7.4 City Setting with Optional RTC ................................................................................ 32
2.7.5 Date Setting with Optional RTC............................................................................... 32
2.7.6 Time Setting with Optional RTC .............................................................................. 33
2.7.7 Print Method Setting ................................................................................................ 33
2.7.8 Ribbon Setting ......................................................................................................... 34
2.7.9 Setting the Media Sensor Type ............................................................................... 34
2.7.10 Media Setting......................................................................................................... 35
2.7.11 Confirmation Screen.............................................................................................. 36
2.7.12 Startup Guide Cancelation .................................................................................... 36
3 Loading the Ribbon and Media........................................................... 37
3.1 Checking the Ink Side of the Ribbon............................................................... 37
3.2 Loading the Ribbon .......................................................................................... 38
3.3 Removing the Ribbon ....................................................................................... 41
3.4 Usable Media ..................................................................................................... 42
3.4.1 Adjusting the Position of the Media Sensor............................................................. 42
3.5 Loading Media ................................................................................................... 43
3.5.1 Loading Media Roll.................................................................................................. 43
3.5.2 Loading Fan-fold Media........................................................................................... 45
3.5.3 Loading Media with the Optional Cutter .................................................................. 46
3.5.4 Loading Media with an Optional Dispenser and Liner Discharge Outlet ................. 46
3.5.5 Loading Media with an Optional Dispenser and Liner Rewinder............................. 47
3.5.6 Removing the Liner from the Rewinder ................................................................... 49
4 Operation and Configuration .............................................................. 51
4.1 Display and Operation ...................................................................................... 51
4.1.1 Online Mode/Offline Mode....................................................................................... 51
4.1.2 Status Icon............................................................................................................... 52
4.1.3 Error Icon................................................................................................................. 55
4.1.4 Guidance Video ....................................................................................................... 58
4.1.5 Adjusting the Print Settings During Printing............................................................. 61
4.1.6 Canceling the Print Job ........................................................................................... 62
4.2 Settings Mode.................................................................................................... 63
4.2.1 Changing to Settings Mode ..................................................................................... 63
4.2.2 Log In to/Log Out of the Settings Mode................................................................... 64
4.2.3 Item Selection.......................................................................................................... 65
4.2.4 Setting Value Input or Selection .............................................................................. 66
4.3 Settings Menu Tree Structure .......................................................................... 69

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3
CL4NX/CL6NX Operator Manual
4.4 Details of the Settings Menu Screen ............................................................... 83
4.4.1 Shortcut Menu ......................................................................................................... 83
4.4.2 Printing Menu .......................................................................................................... 84
4.4.3 Interface Menu....................................................................................................... 105
4.4.4 Applications Menu ................................................................................................. 177
4.4.5 System Menu......................................................................................................... 205
4.4.6 Tools Menu............................................................................................................ 216
4.4.7 Information Menu................................................................................................... 238
4.5 Web Configuration .......................................................................................... 248
4.5.1 Dashboard ............................................................................................................. 248
4.5.2 Settings.................................................................................................................. 249
4.5.3 Tools...................................................................................................................... 251
4.5.4 Certificates............................................................................................................. 253
5 Cleaning and Performing Printer Adjustments ................................ 255
5.1 Maintenance .................................................................................................... 255
5.2 Maintenance of the Print Head and Platen Roller ........................................ 256
5.2.1 Maintenance using the Cleaning Kit ...................................................................... 256
5.2.2 Additional Procedure for the Optional Linerless Cutter Kit (CL4NX only).............. 259
5.2.3 Maintenance using the Cleaning Sheet................................................................. 260
5.3 Adjusting the Base Reference Point ............................................................. 262
5.3.1 About the Base Reference Point ........................................................................... 262
5.3.2 Adjusting the Print Position.................................................................................... 263
5.3.3 Adjusting the Media Stop Position......................................................................... 265
5.3.4 Notes on the Stop/Cut Position of Different Media ................................................ 266
5.4 Adjusting the Print Quality............................................................................. 268
5.4.1 Adjusting the Print Darkness ................................................................................. 268
5.4.2 Adjusting the Print Speed ...................................................................................... 269
5.5 Adjusting the Buzzer Volume ........................................................................ 271
5.6 Adjusting the Head Pressure Balance .......................................................... 272
5.6.1 Head Pressure Setting .......................................................................................... 272
5.6.2 Pressure Balance Setting ...................................................................................... 273
6 Troubleshooting................................................................................ 275
6.1 When an Error Message Occurs.................................................................... 275
6.1.1 More Information about Command Error............................................................... 283
6.2 When the LED Lights Red/Blue ..................................................................... 285
6.3 Troubleshooting Table ................................................................................... 286
6.3.1 No Power/Nothing on the Screen .......................................................................... 286
6.3.2 Cannot Feed the Media ......................................................................................... 286
6.3.3 Can Feed the Media but Cannot Print ................................................................... 287
6.3.4 Bad Print Quality.................................................................................................... 288
6.3.5 Incorrect Print Position .......................................................................................... 289
6.3.6 Cannot Read Barcodes When Using the Barcode Check Function ...................... 290

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4CL4NX/CL6NX Operator Manual
6.4 Interface Troubleshooting.............................................................................. 291
6.4.1 USB Interface ........................................................................................................ 291
6.4.2 LAN Ethernet Interface .......................................................................................... 291
6.4.3 Bluetooth Interface ................................................................................................ 291
6.4.4 NFC Interface ........................................................................................................ 292
6.4.5 RS-232C Interface................................................................................................. 292
6.4.6 IEEE1284 Interface ............................................................................................... 292
6.4.7 External Signal Interface (EXT) ............................................................................. 293
6.4.8 Wireless LAN Interface.......................................................................................... 293
7 Appendix ........................................................................................... 295
7.1 List of Initial Values ........................................................................................ 295
7.1.1 Printing Menu ........................................................................................................ 295
7.1.2 Interface Menu....................................................................................................... 298
7.1.3 Applications Menu ................................................................................................. 308
7.1.4 System Menu......................................................................................................... 311
7.1.5 Tools Menu............................................................................................................ 313
7.1.6 Information Menu................................................................................................... 315
7.2 Media Sensor Positions and Media Stop Positions..................................... 316
7.3 Replacing the Print Head................................................................................ 318
7.4 Replacing the Platen Roller............................................................................ 320
7.4.1 Guideline to Replace the Linerless Platen Roller (CL4NX only)............................ 321
7.5 Optional RFID Configuration (CL4NX only) .................................................. 322
7.5.1 Printing RFID Tag Errors ....................................................................................... 325
7.5.2 RFID Error and Reset Timing ................................................................................ 329
7.5.3 External (EXT) Signal Interfaces when RFID Mode is Enabled ............................ 332
7.5.4 RFID Printing Tips ................................................................................................. 332
7.6 Optional Barcode Check Function Configuration........................................ 333
7.6.1 Basic Specifications of the Barcode Check Function ............................................ 333
7.6.2 Setting Up the Barcode Checker ........................................................................... 339
7.6.3 Changing How the RS-232C Interface is Used
(When Using the KEYENCE Barcode Checkers)........................................................... 340
7.6.4 Doing a Test Read with the Barcode Checker ...................................................... 342
7.6.5 Enabling the Barcode Check ................................................................................. 345
7.6.6 Restrictions for the Barcode Check Function ........................................................ 349
7.7 Printer Specifications ..................................................................................... 351
7.7.1 Hardware ............................................................................................................... 351
7.7.2 Ribbon and Media ................................................................................................. 354
7.7.3 Interface................................................................................................................. 356
7.7.4 Built-in Functions ................................................................................................... 357
7.7.5 Printer Languages ................................................................................................. 357
7.7.6 Fonts/Symbols/Barcodes....................................................................................... 358
7.7.7 Options .................................................................................................................. 361
7.7.8 Accessories ........................................................................................................... 361
7.7.9 Standards .............................................................................................................. 362

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CL4NX/CL6NX Operator Manual
7.8 Interface Specifications.................................................................................. 363
7.8.1 USB Interface ........................................................................................................ 364
7.8.2 LAN Ethernet Interface .......................................................................................... 365
7.8.3 Bluetooth Interface ................................................................................................ 366
7.8.4 NFC Interface ........................................................................................................ 366
7.8.5 RS-232C Interface................................................................................................. 367
7.8.6 IEEE1284 Interface ............................................................................................... 369
7.8.7 External Signal Interface (EXT) ............................................................................. 371
7.8.8 Wireless LAN Interface.......................................................................................... 380

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6CL4NX/CL6NX Operator Manual
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7
CL4NX/CL6NX Operator Manual
Thank you for purchasing this SATO CL4NX/CL6NX printer (hereafter referred to as “the printer”).
This manual supplies basic information on how to operate the printer. Read the manual carefully to
understand each function before operation.
Features of the Product
This SATO CL4NX/CL6NX printer is a high-performance labeling system with a robust casing made of
metal and equipped with versatile functions. The main features of the printer are as follows:
• Simple and stylish design
• High-quality printing
• Designed for better usability
• Equipped with high legibility TFT color 3.5 inch LCD and LED
• Onboard Guidance Videos
• Print head and platen roller can be replaced without using extra tools
• Supports a 600 m ribbon
• Supports thirty-one languages for display and forty-seven languages for printing scalable fonts
• Supports various communication interfaces
• Supports protocols such as IPv6, SNMP and NTP
• Certified by Wi-Fi alliance
• Compatible with Cisco CCX V4.0
SATO CL4NX/CL6NX printer has tested compatible with Cisco CCX, version 4.0.
The Cisco Compatible logo signifies that SATO product has undergone
interoperability testing by SATO together with Cisco and a third-party test house
based on testing criteria set by Cisco.
SATO is solely responsible for the support and warranty of its product. Cisco
makes no warranties, express or implied, with respect to SATO product or its inter
operation with the listed Cisco product(s) and disclaims any implied warranties of
merchantability, fitness for a particular use, or against infringement.
• Conforms to international ENERGY STAR®program
The products described herein comply with the requirements of the ENERGY
STAR. As an ENERGY STAR Partner, SATO Corporation has determined that this
product meets the ENERGY STAR guidelines for energy efficiency.
Before You Start

Before You Start
8CL4NX/CL6NX Operator Manual
Safety Precautions
This section describes how to safely operate the printer. Be sure to read and understand all instructions
carefully before you install and use the printer.
Pictographic Symbols
This operator manual and printer labels use a variety of pictographic symbols. These symbols show the safe
and correct operation of the printer and how to prevent injury to others and property damage. The symbol
explanations are as follows.
Example Pictographs
Warning
The Warning symbol indicates that
you can cause death or serious
injury if you do not follow the
instruction or procedure. Caution
The Caution symbol indicates that
you can cause injury or property
damage if you do not follow the
instruction or procedure.
The pictograph means “Caution is required”. The pictograph includes a
specified warning symbol (for example, the left symbol shows electric shock).
The pictograph means “Must not be done”. The pictograph includes a specified
prohibited symbol (for example, the left symbol means “Disassembly prohibited”).
The pictograph means “Must be done”. The pictograph includes a specified
mandate action symbol (for example, the left symbol means “Disconnect the
power plug from the outlet”).
Warning
Place the printer on a stable area.
• Place the printer on a stable area. Do not
place the printer on an unstable table,
slanted surface or an area subject to
strong vibration. If the printer falls off or
topples, it could cause injury to
someone.
Do not place containers filled with liquid on the
printer.
• Do not place flower vases, cups, or other
containers filled with liquids, on the
printer. If any liquid spills into the printer,
immediately power off the printer and
disconnect the power plug from the
outlet. Then contact your SATO reseller
or technical support center. If you
operate the printer in this condition, it
could cause a fire or electric shock.
Do not place objects into the printer.
• Do not place metal or flammable objects
inside the printer’s opening. If a foreign
object gets into the printer, immediately
power off the printer and disconnect the
power plug from the outlet. Then contact
your SATO reseller or technical support
center. If you operate the printer in this
condition, it could cause a fire or electric
shock.
Do not use other than the specified voltage.
• Do not use other than the specified
voltage (AC 100 V - 240 V). Doing so
could cause a fire or electric shock.

Before You Start
9
CL4NX/CL6NX Operator Manual
Warning
Always ground connections.
• Always connect the printer’s ground wire
to a ground. Not grounding the ground
wire could cause an electric shock.
Handling the power cord
• Do not break or change the power cord.
Do not place heavy objects on the power
cord, heat it, or pull it. Doing so could
cause damage to the power cord and
cause a fire or electric shock.
• If the power cord becomes damaged
(core is exposed, wires broken, etc.),
contact your SATO reseller or technical
support center. Using the power cord in
this condition could cause a fire or
electric shock.
• Do not change, overly bend, twist, or pull
the power cord. Using the power cord in
such a way could cause a fire or electric
shock.
When the printer has been dropped or broken
• If the printer is dropped or broken,
immediately power off the printer and
disconnect the power plug from the
outlet. Contact your SATO reseller or
technical support center. Using the
printer in this condition could cause a fire
or electric shock.
Do not use the printer when something is
unusual about it.
• Continuing to use the printer in the event
something is unusual about it, such as
smoke or unusual smells coming from it,
could cause a fire or electric shock.
Immediately power off the printer and
disconnect the power plug from the
outlet. Then contact your SATO reseller
or technical support center for repairs.
Under no circumstances should you
attempt repairs on your own; it is too
dangerous.
Do not disassemble the printer.
• Do not disassemble or modify the printer.
Doing so could cause a fire or electric
shock. Contact your SATO reseller or
technical support center to perform
internal inspections, adjustments, and
repairs.
Regarding the cutter
• Do not touch the cutter with your hands,
nor place objects into the cutter. Doing
so could cause an injury.
Using the head cleaning fluid
• Use of flame or heat around the head
cleaning fluid is prohibited. Do not heat it
or subject it to flames.
• Keep the fluid out of reach of children. If
a child accidentally drinks the fluid,
immediately consult with a physician.
Laser beam
• Do not look into the laser radiation
window of the barcode checker, and do
not direct the laser beam at someone. If
the laser beam hits eyes, it may cause
visual disturbance.
Print head
• The print head will become hot after
printing. Be careful not to touch it when
replacing media or cleaning immediately
after printing, to avoid being burned.
• Touching the edge of the print head
immediately after printing could cause an
injury. Use caution when replacing the
media or cleaning the print head.
• Never replace the print head if you have
not received the correct training.
Do not use in hazardous locations.
• The printer is not explosion proof
certified.
• Do not use in a potentially explosive
environment or atmosphere.

Before You Start
10 CL4NX/CL6NX Operator Manual
Caution
Do not use in areas of high humidity.
• Do not use the printer in areas of high
humidity or where condensation forms. If
condensation forms, immediately power
off the printer and do not use the printer
until it dries. Using the printer while
condensation is on it could cause an
electric shock.
Carrying the printer
• When moving the printer, always
disconnect the power cord from the
outlet and check to make sure that all
external wires are disconnected before
moving it. Moving the printer with the
wires still connected could cause
damage to the cords or connecting
wires, resulting in a fire or electric shock.
• Do not carry the printer while it contains
media. The media could fall out and
cause an injury.
• When setting the printer on the floor or a
stand, be sure not to get your fingers or
hands pinched under the printer feet.
• Do not carry the printer with the barcode
checker stand installed. The barcode
checker stand could fall out and cause
injury.
Power supply
• If your hands are wet, do not operate the
power button, connect the power cord or
disconnect the power cord. Doing so
could cause an electric shock.
Power cord
• Keep the power cord away from hot
devices. Placing the power cord near hot
devices could cause the cord’s covering
to melt and cause a fire or electric shock.
• When disconnecting the power cord from
the outlet, be sure to hold the plug.
Pulling the cord could expose or break
the wires and cause a fire or electric
shock.
• The power cord set that comes with the
printer is designed especially for this
printer. Do not use it with any other
electrical devices.
Handling the barcode checker stand kit
• Be careful avoid injury from pointed part
of the barcode checker stand kit.
Top cover
• Be careful not to get your fingers pinched
when opening or closing the top cover.
Also, be careful that the top cover does
not slip off and drop.
Loading media
• When loading a media roll, be careful not
to get your fingers pinched between the
media roll and the supply unit.
When not using the printer for a long time
• When not using the printer for a long
time, disconnect the power cord from the
outlet to maintain safety.
During maintenance and cleaning
• When maintaining and cleaning the
printer, disconnect the power cord from
the outlet to maintain safety.

Before You Start
11
CL4NX/CL6NX Operator Manual
Precautions for Installation and Handling
Printer operation can be affected by the printer environment.
Refer to the following instructions for installation and handling of the CL4NX/CL6NX printer.
Select a Safe Location
Power Supply
Place the printer on a surface that is flat and level.
If the surface is not flat and level, this may cause bad
print quality. This may also cause a malfunction and
decrease the life span of the printer.
Do not place the printer on a location that
produces vibration.
Giving serious vibration or shock to the printer may
cause a malfunction and shorten the life span of the
printer.
Keep the printer out of high temperature and
humidity.
Avoid locations subject to extreme or fast changes in
temperature or humidity.
Do not place the printer in a location subject to
water or oil.
Do not place the printer in a location where it will be
exposed to water or oil. Water or oil entering inside
the printer may cause a fire, electric shock or
malfunction.
Avoid dust.
Dust build up may result in bad print quality.
Keep out of direct sunlight.
This printer has a built-in optical sensor. Exposure to
direct sunlight will make the sensor less responsive
and may cause the media to be sensed incorrectly.
Close the top cover when printing.
This printer requires an AC power supply.
Be sure to connect the printer to an AC power
supply.
Connect the power cord to a grounded power
outlet.
Make sure that the printer is connected to a
grounded power outlet.
Supply a stable source of electricity to the printer.
When using the printer, do not share its power outlet
with other electrical devices that could cause power
fluctuations and performance issues with your
printer.

Before You Start
12 CL4NX/CL6NX Operator Manual
Regulatory Approval
FCC Warning
You are cautioned that changes or modifications not expressly approved by the party responsible for
compliance could void your authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Shielded cable must be used in order to comply with the emission limits.
FCC Statement for Optional Wireless LAN
This device complies with RF radiation exposure limits set forth for an uncontrolled environment.
The antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm
from all people and must not be collocated or operating in conjunction with any other antenna or
transmitter.
Bluetooth/Wireless Communication
Compliance Statement
This product has been certified for compliance with the relevant radio interference regulations of your
country or region. To make sure continued compliance, do not:
• Disassemble or modify this product.
• Remove the certificate label (serial number seal) affixed to this product.
Use of this product near microwave and/or other wireless LAN equipment, or where static electricity or
radio interference is present, may shorten the communication distance, or even disable communication.

Before You Start
13
CL4NX/CL6NX Operator Manual
Industry Canada (IC) Statement for Bluetooth
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions:
• This device may not cause interference.
• This device must accept any interference, including interference that may cause undesired operation
of the device.
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and
meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and
operated keeping the radiator at least 20 cm or more away from person’s body (excluding extremities:
hands, wrists, feet and ankles).
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts
de licence. L’exploitation est autorisée aux deux conditions suivantes :
• L’appareil ne doit pas produire de brouillage.
• L’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
Cet équipement est conforme aux limites d’exposition aux rayonnements énoncées pour un
environnement non contrôlé et respecte les règles d’exposition aux fréquences radioélectriques (RF)
CNR-102 de l’IC. Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus
entre le dispositif rayonnant et le corps (à l’exception des extrémités : mains, poignets, pieds et
chevilles).
Disposal of Old Electrical & Electronic Equipment (Applicable in the European Union
and other European countries with separate collection systems)
A product marked with this symbol on itself or on its packaging shall not be treated as
household waste. Instead, it shall be handed over to an appropriate collection point for
the recycling of electrical and electronic equipment in accordance with local regulations.
Inappropriate waste handling of this product may cause detrimental consequences for
the environment and damage to human health. The recycling of materials will help to
conserve natural resources and contribute to your community. For more detailed
information on recycling of this product, contact your local municipal organization, your
household waste disposal service or the dealer where you purchased the product.
EN55022 Warning
This is a class A product.
In a domestic environment, this product may cause radio interference, in which case the user may be
required to take adequate measures.
EN55022 Warnung
Warnung! Dies ist eine Einrichtung der Klasse A.
Diese Einrichtung kann im Wohnbereich Funkstörungen verursachen. In diesem Fall kann vom Betreiber
verlangt werden, angemessene Maßnahmen durchzuführen.
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz
vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt
nicht im unmittelbaren Gesichtsfeld platziert werden.

Before You Start
14 CL4NX/CL6NX Operator Manual
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(PBB)
ཐ⓪㚊㤥
(PBDE)
ཐ⓪ӂ
㤥䟐
⭫Ⓠ Ƚ Ӛ⍷䖢ᦘಞ
⭫⊖
✣ᮅཪ
Ƚ ⏨Წᱴ⽰ኅ
⭫ࣞᵰ
Ƚ ࠽㓮ᵰ
ṇ㜸ABS
Ƚ PCㅿ
䠇ኔ䫷
Ƚ 䶔䫷䠇ኔ
⭫㔼ㅿ
㻻ᶆᯏ㓮ⴈㅿ
㺞⽰䈛ᴿ∈ᴿᇩ⢟䍞൞䈛䜞Ԭᡶᴿൽ䍞ᶆ󰵪ѣⲺ䠅ൽ൞
GB/T 26572 ć⭫ᆆؗᚥӝ૷ѣᴿ∈ᴿᇩ⢟䍞Ⲻ䲆䠅㾷≸ĈⲺḽ߼㿺ᇐԛсȾ
ᵢ㺞ṲדᦤSJ/T 11364Ⲻ㿺ᇐ㕌࡬Ⱦ
ᵢḽᘍѣⲺᒪᮦθᱥṯᦤ2006ᒪ2ᴾ28ᰛޢᐹⲺć⭫ᆆؗᚥӝ૷⊗ḉ䱨↘㇗⨼
ࣔ⌋ĈૂSJ/T11364ćӝ૷⊗ḉ䱨↘ḽ䇼㾷≸Ĉθ䘸⭞ӄ൞ѣ঄Ӱ≇ާૂളδ
䲚⒴Ƚ俏⑥ૂ◩䰞ཌε⭕ӝᡌ䘑Ⲻ⭫ᆆؗᚥӝ૷Ⲻć⧥ֵؓ⭞ᵕ䲆ĈȾ൞
䚫ᆾֵ⭞䈪᱄Ҝѣ䇦䖳Ⲻᴿީᵢӝ૷ᆿޞૂֵ⭞рⲺ⌞ᝅӁ亯Ƚъ⋗ᴿެԌ⌋
ᗁૂ㿺ᇐⲺރ䍙Ӂ⭧Ⲻ᛻߫сθ൞Ԅ⭕ӝᰛᔶခⲺр䘦ᒪ䲆޻θӝ૷Ⲻᴿ∈Ƚ
ᴿᇩ⢟䍞ᡌݹ㍖уՐ⭕ཌ⋺ᡌシθֵ⭞䈛ӝ૷уՐሯ⧥ູ䙖ᡆћ䠃⊗ḉᡌ
ሯֵ⭞㘻Ӱ䓡Ƚ䍘ӝ䙖ᡆћ䠃ᦕᇩȾ

ć⧥ֵؓ⭞ᵕ䲆Ĉуᱥᆿޞֵ⭞ᵕ䲆Ⱦቚެуӄะӄ⭫≊ᙝ㜳ᆿޞȽ⭫⻷ᆿޞㅿഖ㍖㙂㻡䲆
ᇐⲺֵ⭞ᵕ䲆Ⱦӝ૷൞㔅䘸ᖉֵҾԛᓕᔹᰬᑂᵑד➝ᴿީ⭫ᆆؗᚥӝ૷Ⲻഔ᭬ૂ߃࡟⭞
Ⲻ⌋ᗁф㿺ᇐ䘑㺂༺⨼Ⱦ
⌞1):
ᵢḽᘍѣⲺᒪᮦѰć⧥ֵؓ⭞ᵕ䲆Ĉθуᱥӝ૷Ⲻ䍞䠅ؓ䇷ᵕ䲆Ⱦሯӄж㻻޻⭫⊖Ƚ
ݻ⭫ಞㅿ䱺ኔ૷Ⲻӝ૷θӝ૷ૂ䱺ኔ૷Ⲻ⧥ֵؓ⭞ᵕ䲆㜳уȾ
⌞2):
⧥ֵؓ⭞ᵕ䲆

15
CL4NX/CL6NX Operator Manual
1.1 Parts Identification of the Printer
1.1.1 Front View
Note
The pictures in this manual show the CL4NX unless otherwise stated.
1Parts Identification
1
5
6
3
4
2
qTop cover
wNFC antenna location
*This feature is supported on printers from
serial number 6B~ and above.
eColor LCD
rOperator panel
tMedia discharge outlet
yUSB connector (Type A)
Enable the storage of printer setting
information with USB memory and for
connecting other devices like a barcode
checker, barcode scanner or a keyboard.
CAUTION
Be sure to perform a virus check for the USB
memory before connecting it to the printer. SATO
Corporation shall not be held responsible for any
printer malfunctions caused by a virus spread via
USB memory.

1Parts Identification
16 CL4NX/CL6NX Operator Manual
1.1.2 Rear View
14
9
10
7
8
11
12
13
uWireless LAN antenna (optional)
Connector for installation of optional wireless
LAN antenna.
iRS-232C connector
To connect the printer to the computer using
the RS-232C serial interface.
You can also connect a barcode checker.
Usage of the RS-232C interface can be
selected in the Interface > RS-232C >
Interface menu.
oIEEE1284 connector
To connect the printer to the computer using
the IEEE1284 interface.
aEXT connector (External signal
interface)
Interface connector for external signals.
Connect an optional device to this terminal.
sUSB connector (Type B)
To connect the printer to the computer using
the USB interface.
dUSB connector (Type A)
Enable the storage of printer setting
information with USB memory and for
connecting other devices like a barcode
checker, barcode scanner or a keyboard.
CAUTION
Be sure to perform a virus check for the USB
memory before connecting it to the printer. SATO
Corporation shall not be held responsible for any
printer malfunctions caused by a virus spread via
USB memory.
fLAN connector
To connect printer to the network using the
LAN interface.
gAC input terminal
Supplies power to the printer through the
inserted power cord.
Before connecting, make sure that the AC
voltage of your region is in the range of AC 100
to 240 V, 50 to 60 Hz.

1Parts Identification
17
CL4NX/CL6NX Operator Manual
1.1.3 Internal View
15
18
20
16
19
24
23
21
22
17
hRibbon supply spindle
jRibbon rewind spindle
kRibbon roller
lPrint head (Consumables)
Creates an image directly on the media or by
using a ribbon. Highest print quality is achieved
when regular maintenance is performed.
;Platen roller (Consumables)
2) Front cover
2! Media holder guide
Used to hold the media roll.
2@ Media roll holder
Hang the media roll to the bar.
2# Media guide
2$ Head lock lever
Used to release the print head assembly.

1Parts Identification
18 CL4NX/CL6NX Operator Manual
1.2 Parts on the Operator Panel
1.2.1 Operator Panel
1
5
2
3
67
8
4
qPower button
Press the power button until the LED lights
up in blue to power on the printer.
Press the power button for more than two
seconds to power off the printer.
wLED indicator
eColor LCD
rSoft buttons
The functions change depending on the
screen. The functions of the buttons are
indicated on the bottom of the screen.
(For example, when in offline mode, left soft
button: ONLINE; right soft button: FEED)
tBack button
Returns to the previous screen.
yLine button
Toggle between online/offline mode or
playback/pause the video.
uEnter button
Confirm the selected item or setting value.
i/ / / Arrow buttons
Navigate the selection in the screen menu.