Savaria K2 User manual

OWNER’S MANUAL
(To Be Retained by Owner After Installation
by Authorized Savaria Dealer)
Part No. 001022
08-m05-2020
K2
Stairlift

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K2 Stairlift Owner’s Manual Part No. 001022, 08-m05-2020
IMPORTANT - READ FIRST
Ensure that only an authorized Savaria mechanic installs and services your Lift. Under no
circumstances is anyone other than a mechanic with Savaria training and authorization
to install, adjust, service or modify any mechanical or electrical device on this
equipment.
Failure to follow this warning can result in safety system compromises or defeat; this can
result in serious injury or death. Savaria accepts no liability for property damage,
warranty claims or personal injury, including death, in this circumstance.
Passenger safety is the result of countless details in the equipment design, manufacture,
and installation. After installation, reliable operation and continual safe operation
requires regular inspection and maintenance as outlined in this manual, or more
frequently where usage, environment, or local jurisdiction requires. As the Owner, you
are responsible for ensuring that regular inspections and maintenance occur in a timely
manner as per the manufacturer’s recommendations and maintenance schedule.
Refer to this owner’s manual for unit description, setup, operating instructions, and a
maintenance schedule for your Lift. Upon completion of installation, the Savaria
mechanic must provide you with the information for the box below and ensure it is
recorded in this owner’s manual. In addition, either you or the Savaria mechanic must
keep any service and/or maintenance records in the Maintenance Record section of this
owner’s manual.
At all times, your Lift must be maintained in compliance with the applicable standard to
which it has been built and installed.
• United States - A18.1 – Safety Standard for Platform Lifts and Stairway Chairlift
• Canada - CSA B355/613 – Platform lifts and stair lifts for barrier-free access
• Europe - EN-81-40 – Stairlifts and inclined lifting platform intended for persons
with impaired mobility
• Europe - 2006/42/EC – Machinery Directive
Depending on your country or region, the local authority code variant may apply.
To ensure safe operation of your Lift, pay careful attention to the important notes, and
follow the instructions and any additional safety regulations in this manual.
FOR OWNER’S RECORDS
Customer Name: ________________________________________________
Installing Dealer: ________________________________________________
Dealer’s Telephone Number: ______________________________________
Date Installed: __________________________________________________
Serial/Job Number: ______________________________________________

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Part No. 001022, 08-m05-2020 K2 Stairlift Owner’s Manual
WARRANTY
Ensure your Savaria Dealer provides you with a copy of the manufacturer’s
limited parts warranty and documentation relating to any Dealer labour
warranty.
-------------------------------------------------------------------------------------------------
CONTENTS
TO ENSURE SAFE OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
1. DESCRIPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
2. SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
3. FEATURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Seating Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Safety Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Seat Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Footrest and Carriage Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Safety Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Emergency Stop Button (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Overspeed Brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Key Switch and Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
4. OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Before Operating the Stairlift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Operating the Stairlift . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Emergency Stop (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Emergency Manual Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
5. TROUBLESHOOTING AND MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Operator Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Stairlift Will Not Run . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Stairlift is Beeping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Stairlift Stops and Won’t Restart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Diagnostic LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Maintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

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K2 Stairlift Owner’s Manual Part No. 001022, 08-m05-2020
TO ENSURE SAFE OPERATION
To ensure safe operation of this equipment, pay careful attention to the
important notes below.
• Read this manual carefully before using the equipment.
• To prevent accidents, adhere strictly to the instructions and keep clear
of moving parts at all times.
• Follow instructions on all equipment labels at all times. Replace any
damaged labels immediately.
• Ensure that only qualified personnel perform maintenance and service
on the unit.
• When replacing parts, be sure that only genuine Savaria parts are used.
• This unit is intended for use by a mature person who understands its
proper operation as set out in this manual.
• Prior to operation, make sure that all areas in and around the lift are
clear of any obstructions.
• Test your keys and emergency stop button (if equipped) every month.

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Part No. 001022, 08-m05-2020 K2 Stairlift Owner’s Manual
1. DESCRIPTION
Figure 1 shows the exterior components of the K2 Stairlift (with L-seat).
Figure 1
Backrest
Adjustable armrests Flip-up seat
(swivel out, up/down
adjustable)
UP/DOWN
toggle switch
Retractable
seat belt (for
Folding
Carriage
footrest
Seat swivel
handle
Key switch
Diagnostic
LEDs (behind
folded footrest)
ON/OFF
switch
indoor unit;
non-retractable
for outdoor unit)

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K2 Stairlift Owner’s Manual Part No. 001022, 08-m05-2020
Figure 2 shows the exterior components of the K2 Stairlift (with V-seat).
Figure 2
Backrest
Adjustable
Flip-up seat
(swivel out, up/down
adjustable)
UP/DOWN
toggle switch
Retractable
seat belt
Folding
Carriage
footrest
Seat swivel
handle
Key switch
Diagnostic
LEDs (behind
folded footrest)
ON/OFF
switch
armrests

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Part No. 001022, 08-m05-2020 K2 Stairlift Owner’s Manual
2. SPECIFICATIONS
Applications Residential, indoor, straight-run stairway
Load capacity
300 lb (136 kg) - when flip-up rail is used, when extended
rail brackets are used or when staircase angle exceeds 45°
350 lb (159 kg) - up to a maximum staircase angle of 45°
Maximum travel 32 ft (9.75 m)
Travel speed 15 ft/min (0.08 m/s)
Daily cycle
Normal: 10
Heavy: 25
Excessive: 40
Maximum starts in 1 hour on standard installation: 5
Range of incline 30° to 55°
Temperature range 14° F to 104 °F (-10 °C to 40 °C)
Drive system Rack and pinion
Operator controls Constant-pressure type (rocker switch and remote
control call/send units)
Seat belt Retractable (indoor unit)
Non-retractable (outdoor unit)
Motor 24 VDC, 1/3 HP, 2500 RPM
Fold-up width L-seat: 10 3/4” (27.3 cm)
V-seat: 12” (30 cm)
Fold-out width L-seat: 20 1/2” (52 cm)
V-seat: 22” (56 cm)
Rail Aluminum extrusion
Charging Charges on standard household power (110 VAC)
Charge stations positioned at top and bottom of rail
Emergency operation Full up and down travel on power interruption (full
battery backup)
Options
Power folding rail
Power swivel seat
Power folding footrest
Savaria Link remote monitoring
Warranty 36 months

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K2 Stairlift Owner’s Manual Part No. 001022, 08-m05-2020
3. FEATURES
Seating Features
The seat assembly swivels in one direction only for transfer in/out of the seat.
For your safety, do not swivel the seat until the unit has stopped. If you
have a manual swivel seat, lift up and hold the swivel handle to swivel the seat.
Release the handle to lock the seat in place. If you have the optional powered
swivel seat, continue holding the toggle switch once you have reached the
landing to power swivel the seat. Release the switch to lock the seat in place.
You can also use the up/down arrow buttons on the remote to swivel the seat.
When the stairlift is not in use, the seat, armrests, and footrest can be folded up
to allow for more space on the stairway. If you have the optional powered
footrest, when you lift up the arm that has the toggle switch on it, the footrest
will fold up also.
Always use the seat belt to ensure that you are safely secured in the chair during
travel.
Safety Features
Seat Belt
For an indoor unit, the seat belt is retractable. For an outdoor unit, the seat belt
is non-retractable (see below). To adjust the non-retractable seat belt for the
proper fit, use the buckles on either side of the seat belt fastener as needed.
Figure 3
Always use the seat belt to ensure that you are safely
secured in the chair during travel.
WARNING

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Part No. 001022, 08-m05-2020 K2 Stairlift Owner’s Manual
Footrest and Carriage Sensors
There are safety edge sensors on the sides of the footrest and the carriage, and
an underpan sensor on the bottom of the footrest. These sensors will stop the
stairlift if an obstruction is encountered on the stairway.
If you encounter an obstruction, press the opposite side of the toggle switch to
run the stairlift in the opposite direction. Remove the obstacle from the
pathway and proceed in the original direction of travel.
Safety Switches
There are upper and lower safety limit switches to stop the stairlift when it
reaches the top or bottom of the stairway. There are also mechanical stops at
the top and bottom of the rail to stop the lift from running off the rail.
There is also a safety switch for the swivel seat that will prevent the stairlift from
running if the seat is not locked in the riding position.
Emergency Stop Button (Optional)
There may be an optional emergency stop button located on the left arm.
Pressing this button will stop the unit immediately.
Overspeed Brake
The overspeed brake that will engage and stop the lift if the normal downward
travel speed is exceeded.
Key Switch and Power Switch
The stairlift is equipped with a key switch and cannot be operated unless the
key is inserted and turned a quarter turn clockwise to the on position. Once the
key switch is turned on, flip the ON/OFF power switch (located on the top of the
carriage) to the ON position.
Do NOT turn off the power switch after each trip. Turning off the
power switch stops the batteries from charging and this action
will eventually drain the batteries.
NOTE

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K2 Stairlift Owner’s Manual Part No. 001022, 08-m05-2020
4. OPERATION
Before Operating the Stairlift
1Ensure the stairway is clear of any obstructions and the stairlift charger is
plugged in at the wall.
2Insert the key and turn it a quarter turn clockwise. Flip the ON/OFF power
switch (located on the top of the carriage) to the ON position.
3Check that the seat is locked in the riding position for up/down travel.
If the chair has not been used for over an hour, press the remote
button twice to wake it from sleep mode. If the chair has not been
used for over 24 hours, run the chair from the arm toggle switch
for a second to wake it from sleep mode. You can then use the
remotes for normal operation.
NOTE
Operating the Stairlift
1If necessary, use the remote control to call the stairlift to the required end of
the rail for boarding. Be sure to point the remote at the lift when pressing
the button.
2If you have the optional manual folding rail, manually fold down the rail at
the bottom of the stairs.
If you have the optional power folding rail, your remote will have two
power-fold buttons on it. Press the “fold down” button on the remote
control unit to fold down the rail at the bottom of the stairs.
3If necessary, fold down the seat, armrests, and footrest. Note that if you have
the optional powered footrest, raising/lowering the arm that has the toggle
switch on it will raise/lower the footrest.
4If you have a manual swivel seat, lift up the seat swivel handle, rotate the
seat to a comfortable boarding position, and then release the swivel handle
to lock the seat in place.
If you have the optional powered swivel seat, use the up/down arrow
buttons on the remote to swivel the seat to a comfortable boarding
position. Note that you can also use the toggle switch on the arm to swivel
the seat. Ensure the seat is locked in place before boarding.
5Position yourself in the seat and fasten the seat belt.

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Part No. 001022, 08-m05-2020 K2 Stairlift Owner’s Manual
6If you have a manual swivel seat, lift up and hold the seat swivel handle and
rotate the seat so you are parallel to the rail (with your back against the
wall). Release the swivel handle to lock the seat in the riding position.
If you have the optional powered swivel seat, use the toggle switch on the
arm to rotate the seat so you are parallel to the rail (with your back against
the stairway wall). Release the toggle switch to lock the seat in the riding
position. Note that you can also use the up/down arrow buttons on the
remote to swivel the seat.
7Place your feet securely on the footrest and your arms on the armrests.
8Press and hold the toggle switch to move the stairlift in the desired
direction.
If you have the optional powered swivel sat and the seat begins to swivel for
any reason while traveling up/down the stairs, the unit will stop. Release the
toggle switch and press it in the down direction to cause the seat to return
to its proper riding position. You can then resume travel in the required
direction.
9The stairlift will stop automatically at the upper or lower end of the rail, or if
the toggle switch is released.
10 When the stairlift has come to a complete stop, swivel the seat as required
to exit the chair.
• If you have a manual swivel seat, lift up the seat swivel handle, rotate
the seat to a comfortable exit position, and then release the swivel
handle to lock the seat in place.
• If you have the optional powered swivel seat, use the toggle switch on
the arm to rotate the seat to a comfortable exit position, and then
release the toggle switch to lock the seat in place. Note that you can
also use the up/down arrow buttons on the remote to swivel the seat.
11 When the seat is locked in place, unfasten the seat belt and get out of the
chair.
12 To allow for more room on the stairway when the stairlift is not in use, swivel
the seat back to the riding position, and then fold up the seat, armrests, and
footrest.
If you have the optional powered footrest, when you lift up the arm that has
the toggle switch on it, the footrest will fold up also.

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K2 Stairlift Owner’s Manual Part No. 001022, 08-m05-2020
13 If you have the optional manual folding rail at the bottom of the stairs, run
the stairlift up so it is positioned ABOVE the fold in the rail. You can then
manually fold up the rail.
If you have the optional power folding rail at the bottom the stairs, run the
stairlift up so it is positioned ABOVE the red auto stop bar in the rail (shown
below). You can then press the “fold up”button on the remote control unit
to fold up the power rail.
Figure 4
Emergency Stop (Optional)
In the event of an emergency, you can press the optional red Emergency Stop
button located on the arm of the chair. The stairlift will stop immediately. Once
the emergency is dealt with, release the button to restore normal operation.

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Part No. 001022, 08-m05-2020 K2 Stairlift Owner’s Manual
Emergency Manual Operation
If necessary, you can operate the lift manually using the manual operation tool
(handwheel) as described here.
1Turn OFF the main power switch.
2Remove the access cover on the lower side of the unit. To do this, place a flat
blade screwdriver carefully under the corner of the cover and gently pry out
to pop the cover off.
Figure 5
3Fit the shaft of the manual operation tool (shown above) onto the motor
shaft which is located below the battery tray in the carriage (circled below).
Figure 6
Manual operation tool
Batteries not
installed in
this view

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K2 Stairlift Owner’s Manual Part No. 001022, 08-m05-2020
4For a left-hand unit, turn the handle clockwise for the unit to travel up the
stairs and counter-clockwise for the unit to travel down the stairs.
5For a right-hand unit, turn the handle clockwise for the unit to travel down
the stairs and counter-clockwise for the unit to travel up the stairs.
6When movement of the carriage is complete, call your Authorized Dealer for
service assistance. DO NOT turn the main power back on.

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Part No. 001022, 08-m05-2020 K2 Stairlift Owner’s Manual
5. TROUBLESHOOTING AND MAINTENANCE
Operator Troubleshooting
Stairlift will not run
If your stairlift will not run and no lights are on, check the items listed below.
1Make sure the stairlift charger is plugged in at the wall.
2Make sure the key switch is turned ON and the power switch is ON.
3Check the residence main circuit breaker (or fuse) panel for a tripped
breaker tripped or blown fuse?
If your stairlift does not operate and all lights are on, check the items listed
below.
1Make sure the seat is swiveled and locked in the riding position.
2Check around the footrest and carriage for any obstructions.
If the stairlift does not operate after checking the above items, contact your
authorized Savaria dealer.
Stairlift is beeping
If the stairlift beeps for approximately 20 seconds while not moving, this means
the stairlift is not charging.
Check that the stairlift cord is plugged in to the wall outlet.
Make sure the stairlift is either all the way up or all the way down at the charging
contact. It will beep continuously if it is not at a charging contact.
If the beeping continues, contact your authorized Savaria dealer.
Stairlift stops and won’t restart
If the stairlift runs to either end of the stairway and then stops and won’t restart,
this means that the battery charge is low.
Charge the stairlift.
If the problem continues, contact your authorized Savaria dealer.

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K2 Stairlift Owner’s Manual Part No. 001022, 08-m05-2020
Diagnostic LEDs
There are three diagnostic LEDs located on the carriage front panel.
Figure 7
LED Status
LEDs Meaning
Middle and right LEDs on Left-hand obstruction (or ready to run right)
Middle and left LEDs on Right-hand obstruction (or ready to run left)
Middle LED on Obstruction, both right-hand and left-hand
All LEDS off Safety circuit fault
All LEDs on Ready to run left or right
SAFETY CIRCUIT FAULT (SEE OWNER’S MANUAL)
LH OBSTRUCTION (OR READY TO RUN RIGHT)
RH OBSTRUCTION (OR READY TO RUN LEFT)
OBSTRUCTION, BOTH RH AND LH
READY TO RUN LEFT OR RIGHT

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Part No. 001022, 08-m05-2020 K2 Stairlift Owner’s Manual
Maintenance
The owner can perform the 3-month checks; however, the
6-month checks and other maintenance must be performed

by a qualified technician. Contact your Savaria dealer.
Units installed in adverse environments will require additional
maintenance on a monthly basis.
NOTE

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K2 Stairlift Owner’s Manual Part No. 001022, 08-m05-2020
Maintenance Schedule
Verification by owner Frequency
Check that the swivel seat switch is working. Ensure
the unit will not travel until the swivel seat is locked in
the riding position.
Check that the footrest and carriage sensors are
working. Ensure the unit stops when it contacts an
obstacle.
Check that the emergency stop button is working (if
equipped). Ensure the unit stops immediately when
the button is pressed.
Check that the seatbelt connects and holds securely.
Check that the seat and arm fold hinge points are
secure.
Every 3 months
Verification/maintenance by technician Frequency
Check the operation of the limit switches. Ensure the
unit stops at the required position at the top and
bottom of the stairway.
Check the operation of the overspeed brake.
Lubricate angle and straight rollers with synthetic
grease (super lube) or wet graphite grease.
Check that the top mechanical limits are tight.
Check that the rail brackets are tight.
Check that the gear rack is tight and pitched properly.
Check that the footrest is level and tight.
Check for any damaged or worn covers or components
and replace.
Check the wiring connections at all points.
Check for excessive motor, gear or roller noise.
Check for excessive motor temperature.
Check that all power options are functioning properly.
Every 6 months
Replace the angle rollers and inspect the vertical
rollers for wear (replace if wear is showing).
Lubricate all rollers with synthetic grease (super lube)
or wet graphite grease.
Every 36 months
Lubricate the seat swivel system using wheel bearing
grease. As required

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Part No. 001022, 08-m05-2020 K2 Stairlift Owner’s Manual
Maintenance Record
Date Time Reason for Call Comments Dealer

K2 Stairlift
OWNER’S MANUAL
Part No. 001022
Copyright 2020
Savaria Concord Lifts, Inc.
2 Walker Drive
Brampton, Ontario, L6T 5E1, Canada
www.savaria.com
For service or questions about this product, please contact your installing dealer.
DEALER NAME: _________________________________________________
DEALER PHONE: _________________________________________________
Authorized Savaria Dealer