SCHUBERTH 20013492 User manual

User’s Guide
www.schuberth.com
Schuberth SC10U for E1/C3PRO/C3 Basic
English

SC10U
© 1998-2016 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. Prism™, Bluetooth Audio Pack for GoPro®,
Tufftalk™, 20S™, 10S™, 10C™, 10U™, 10R™, 3S™, SMH10™, SMH10R™, SMH5™, SMH5-FM™, SMH3™, SPH10™, SPH10H™, SPH10H-FM™,
SPH10S™, Expand™, Bluetooth Mic&Intercom™, Handlebar Remote™, Wristband Remote™, SM10™, SR10™, SR10i™ are trademarks of Sena
Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.
GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not afliated with Woodman
Labs. The Sena Bluetooth Pack for GoPro®is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro®Hero3 and Hero4 allowing for Bluetooth capabilities.
The Bluetooth®word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
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trademark owned by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.

English
SC10U
CONTENTS
1 INTRODUCTION .......................................................................................................5
2 PACKAGE CONTENTS ............................................................................................6
3 INSTALLING THE SC10U ON YOUR HELMET ......................................................7
3.1 Installing the Main Unit............................................................................................................8
4 GETTING STARTED.............................................................................................. 11
4.1 Button Operation...................................................................................................................11
4.2 Powering On and Off.............................................................................................................11
4.3 Charging................................................................................................................................11
4.4 Checking the Battery Level...................................................................................................12
4.5 Volume Adjustment ...............................................................................................................12
4.6 Sena Softwares .....................................................................................................................13
5 PAIRING THE SC10U WITH BLUETOOTH DEVICES......................................... 13
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................14
5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10............................14
5.3 Advanced Selective Pairing - A2DP Stereo or Handsfree ...................................................15
6 MOBILE PHONE, GPS, SR10 ............................................................................... 16
6.1 Mobile Phone Call Making and Answering...........................................................................16
6.2 Speed Dialing........................................................................................................................17
6.3 GPS Navigation.....................................................................................................................18
6.4 Sena SR10, Two-Way Radio Adapter ...................................................................................18
7 STEREO MUSIC .................................................................................................... 18
7.1 Bluetooth Stereo Music .........................................................................................................18
7.2 Music Sharing .......................................................................................................................19
8 INTERCOM............................................................................................................. 19
8.1 Intercom Pairing ....................................................................................................................20
8.2 Two-way Intercom .................................................................................................................21
8.3 Three-way Intercom ..............................................................................................................22
8.4 Four-way Intercom.................................................................................................................23
9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM
PARTICIPANT........................................................................................................ 24
10 GROUP INTERCOM .............................................................................................. 25
11 UNIVERSAL INTERCOM....................................................................................... 26
11.1 Universal Intercom Pairing....................................................................................................27
11.2 Two-way Universal Intercom .................................................................................................27
11.3 Three-way Universal Intercom ..............................................................................................28
11.4 Four-way Universal Intercom ................................................................................................29
12 FM RADIO .............................................................................................................. 31
12.1 FM Radio On and Off ............................................................................................................31
12.2 Preset Stations.......................................................................................................................31
12.3 Region Selection ...................................................................................................................32
13 FUNCTION PRIORITY........................................................................................... 32

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14 CONFIGURATION SETTING ................................................................................ 33
14.1 Mobile Phone Pairing ............................................................................................................34
14.2 Second Mobile Phone Pairing ..............................................................................................34
14.3 Phone selective pairing.........................................................................................................35
14.4 Media Selective Pairing ........................................................................................................35
14.5 Assigning Speed Dial ...........................................................................................................35
14.6 Enabling/Disabling Audio Boost ...........................................................................................36
14.7 Enabling/Disabling Voice Activated Phone Answering........................................................36
14.8 Enabling/Disabling Voice Activated Intercom ......................................................................37
14.9 Enabling/Disabling HD Intercom ..........................................................................................37
14.10 Enabling/Disabling Voice Prompts....................................................................................38
14.11 Enabling/Disabling RDS AF ..............................................................................................38
14.12 Enabling/Disabling Sidetone.............................................................................................38
14.13 Enabling/Disabling Advanced Noise Control™ ...............................................................38
14.14 Delete All Bluetooth Pairing Information ...........................................................................39
14.15 Remote Control Pairing .....................................................................................................39
14.16 Universal Intercom Pairing ................................................................................................39
14.17 Factory Reset ....................................................................................................................39
14.18 Exit Voice Conguration Menu ..........................................................................................40
15 REMOTE CONTROL ............................................................................................. 41
16 FIRMWARE UPGRADE......................................................................................... 42
17 TROUBLESHOOTING ........................................................................................... 42
17.1 Intercom Failure.....................................................................................................................42
17.2 Intercom Reconnection.........................................................................................................42
17.3 Fault Reset.............................................................................................................................43
17.4 Factory Reset ........................................................................................................................43
18 QUICK OPERATION REFERENCE ...................................................................... 43
CERTIFICATION AND SAFETY APPROVALS ........................................................... 45
• FCC Compliance Statement......................................................................................................45
• FCC RF Exposure Statement.....................................................................................................45
• FCC Caution ..............................................................................................................................45
• CE Declaration of Conformity ....................................................................................................46
• Industry Canada Statement ......................................................................................................46
• Bluetooth License .....................................................................................................................46
• WEEE (Waste Electrical and Electronic Equipment).................................................................46
SAFETY INFORMATION.............................................................................................. 47
• Product Storage and Management...........................................................................................47
• Product Use ...............................................................................................................................47
• Battery........................................................................................................................................48
PRODUCT WARRANTY AND DISCLAIMER .............................................................. 49
• Limited Warranty........................................................................................................................49
• Warranty Exclusions ..................................................................................................................51
• Warranty Service........................................................................................................................52

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English
1 INTRODUCTION
Thank you for choosing the Schuberth SC10U for E1/C3PRO/C3 Basic.
With the SC10U, you can call handsfree on your Bluetooth mobile
phone, listen to stereo music or voice instructions of GPS navigations
wirelessly, and have intercom conversations in full duplex with a
passenger or other motorcycle riders.
The SC10U is compliant with the Bluetooth 4.1 supporting the following
proles: Headset Prole, Hands-Free Prole (HFP), Advanced Audio
Distribution Prole (A2DP), and Audio Video Remote Control Prole
(AVRCP). Please check with the manufacturers of other device to
determine their compatibility with this headset.
Please read this User’s Guide carefully before using the headset. Also
check www.schuberth.com for the latest version of the User’s Guide
and additional information related to Sena Bluetooth products.
The SC10U features:
• Bluetooth 4.1
• Invisible beauty with custom design
• Bluetooth intercom up to 1.6 kilometer (1.0 miles)*
• Four-way intercom
• Voice prompts
• Smartphone App for iPhone and Android
• Built-in FM radio tuner with a station scan and save function
• Universal Intercom™
• Music sharing
• Advanced Noise Control™
• Firmware upgradeable
* in open terrain

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Key Specications:
• Bluetooth 4.1
• Supporting proles: Headset Prole, Hands-Free Prole (HFP),
Advanced Audio Distribution Prole (A2DP), and Audio Video
Remote Control Prole (AVRCP).
2 PACKAGE CONTENTS
• SC10U Headset

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English
3 INSTALLING THE SC10U ON YOUR HELMET
DC Power Charging &
Firmware Upgrade Port
Status LED
Speakers
Antenna
Main Unit
Microphone
Headset Buttons
• Hook and Loop Fasteners for Speakers
• Foam Speaker Covers
• Speaker Pads
• USB Power & Data Cable

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3.1 Installing the Main Unit
1. Before you install the SC10U, remove the cheek pads and ear
pads of your helmet.
2. Slide in the antenna between the external shell and the rear left
inner shell. Align its snap holder with the rear left snap.
3. Insert the main unit between the external shell and the inner shell.
Align its snap holders with the rear snaps.

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4. Peel off each cover of the hook and loop fasteners for speakers
to expose the adhesive surface. Then, attach the fasteners to the
ear pockets inside the helmet.
5. Attach the speakers to the hook and loop fasteners for speakers
inside the helmet. Then click the snaps through the snap holders.

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6. Insert the control buttons and microphone unit between the
external shell and the left inner shell. Click the snap through its
snap holder.
7. Hide the wires behind the center pad and reinstall the cheek pads.
Note:
If you have trouble inserting the neckroll, lift the battery unit and reinstall the
neckroll while holding them together.
Note:
To enhance the audio quality, you can make use of the foam speaker
covers. Cover each speaker with the foam and attach the hook fastener at
the back of the speaker. Then place the speakers in the helmet as described
above. Foam covered speakers work most effectively when they are slightly
touching your ears.
Hook Fastener
Foam Speaker Cover

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English
4.3 Charging
You can charge the headset by connecting the supplied USB power &
data cable into a computer’s USB port or USB wall charger. You can
use any standard micro USB cable to charge the unit. You can also
charge it on the road using the cigarette charger. The charging LED
turns red while charging and turns blue when fully charged. It takes
about 2.5 hours to be completely charged.
or
AC Adapter
Note:
Please make sure to take off your SC10U-installed helmet while charging.
The headset automatically turns off during charging.
4 GETTING STARTED
4.1 Button Operation
(+) Button
(–) Button
4.2 Powering On and Off
To power on the headset, press and hold the (+) Button and the (-)
Button at the same time for 1 second while hearing ascending beeps
and a voice prompt, “Hello”. To power off the headset, press and hold
the (+) Button and the (-) Button at the same time for 3 seconds while
hearing descending beeps and a voice prompt, “Goodbye”.

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4.4 Checking the Battery Level
4.4.1 LED Indicator
When the headset is powering on, the red LED ashes rapidly
indicating the battery level.
4 ashes = High, 70 ~ 100%
3 ashes = Medium, 30 ~ 70%
2 ashes = Low, 0 ~ 30%
4.4.2 Voice Prompt Indicator
When you power on the headset, keep pressing the (+) Button and the
(-) Button simultaneously for about 3 seconds until you hear three,
high toned beeps. Then you will hear a voice prompt indicating the
battery level. However, if you release the buttons as soon as the
headset turns on, you will not hear a voice prompt for the battery level
indication.
4.5 Volume Adjustment
You can easily adjust the volume by tapping the (+) Button or the (-)
Button. You will hear a beep when the volume reaches the maximum or
minimum level. The volume is set and maintained independently at
different levels for each audio source even when you reboot the
headset. For example, once you set the volume for mobile phone
handsfree, it will not change even if you adjust the volume for your
Bluetooth MP3 music. However, if you adjust the volume during stand-
by mode, it will affect volume levels of every audio source.

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English
4.6 Sena Softwares
4.6.1 Sena Device Manager
The Sena Device Manager allows you to upgrade the rmware and
congure the device settings directly from your PC. Using this
software, you can assign speed dial presets, FM radio frequency
presets and more. It is available for both Windows and Mac. For more
information on downloading the Device Manager, please visit
oemsena.com/oem-schuberth/.
4.6.2 Sena Smartphone App
The Sena Smartphone App allows you to congure device settings
and read the User’s Guide and the Quick Start Guide. Pair your phone
with your SC10U headset (please refer to section 5.1, “Mobile Phone
Pairing - Mobile Phone, Bluetooth Stereo Device” ). Run the Sena
Smartphone App and you can congure its settings directly from your
smartphone. You can download the Sena Smartphone App for Android
or iPhone from www.sena.com/headset-app.
5 PAIRING THE SC10U WITH BLUETOOTH
DEVICES
Before using the SC10U Bluetooth headset with any other Bluetooth
devices for the rst time, you will need to pair them together. You can
pair the SC10U with Bluetooth mobile phones, Bluetooth stereo
devices such as MP3 players, or motorcycle specic Bluetooth GPS
navigation, and with other Sena Bluetooth headsets. The pairing
operation is required only once for each Bluetooth device. The headset
remains paired with the devices and automatically reconnects to them
when they are within range. You will hear a high toned single beep and
a voice prompt whenever the headset reconnects to the paired device:
“Phone connected” to a mobile phone, “Media connected” to a
Bluetooth stereo device.

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5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth
Stereo Device
1. Press and hold the (+) Button or the (-) Button for 10 seconds until
you hear the voice prompt, “Conguration menu”.
2. Tap the (+) Button until you hear a voice prompt, “Phone pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
SC10U in the list of the devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone conrms that pairing has completed and the
SC10U is ready to use. You will hear a voice prompt, “Your
headset is paired”.
6. If the pairing process is not completed within three minutes, the
SC10U will return to stand-by mode.
Note:
1. If a Bluetooth connection between the headset and a mobile phone is
disconnected, press the (+) Button for 3 seconds until you hear a high
tone single beep to recover the Bluetooth connection immediately.
2. If the Bluetooth connection between the headset and a media player is
disconnected, press the (+) Button for 1 second to recover the Bluetooth
connection and play.
5.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10
Typical Bluetooth headsets can connect with only one Bluetooth
device, but a second mobile phone pairing allows the headset to
connect with another Bluetooth device such as a second mobile
phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.
1. To enter the voice conguration menu, press and hold the (+)
Button or the (-) Button for 10 seconds until you hear the voice
prompt, “Conguration menu”.
2. Tap the (+) Button until you hear a voice prompt, “Second mobile
phone pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
SC10U in the list of the devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone conrms that the pairing has completed and
the SC10U is ready to use. You will hear a voice prompt, “Your
headset is paired”.

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Note:
1. If you have two audio (A2DP) devices connected to your headset then
the audio from one device will interrupt the audio from the other device.
For example, if you are playing music from the primary mobile phone,
then it can be interrupted by playing music from the secondary mobile
phone and vice versa.
2. You have to use a motorcycle specific GPS, which transmits turn-by-turn
voice instructions to the headset by Bluetooth. Most automotive GPS
systems do not have this feature.
3. The Sena SR10 is a Bluetooth two-way radio adapter for group
communication, and uses Hands-Free Profile. The incoming audio from
the two-way radio via SR10 is heard in the background while having an
intercom conversation or a mobile phone call.
4. The GPS navigation or a radar detector could be connected to the SR10
by wire. The GPS voice instruction or the radar detector alarm is also
heard in the background via SR10 while having an intercom conversation
or a phone call. Please refer to the SR10 User’s Guide for details.
5.3 Advanced Selective Pairing - A2DP Stereo or
Handsfree
When you are using a smartphone, sometimes you may need to
selectively use the SC10U for A2DP stereo music only or for mobile
phone handsfree only. These instructions are for advanced users who
want to pair the SC10U to their smartphones with only one selective
prole: A2DP for stereo music of HFP for phone calls.
If you have previously paired a mobile phone to the SC10U, you must
clear the previous pairing list on both devices: the mobile phone and
the SC10U. To clear the pairing list on the SC10U, please do a factory
reset or following the pairing list clearing procedure described in
section 14.17, “Factory Reset” or 14.14, “Delete All Bluetooth Pairing
Information” . To clear the pairing list on the mobile phone, please refer
to the mobile phone manual. For most smartphones, delete the SC10U
from the list of Bluetooth devices in the settings menu.

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5.3.1 A2DP Stereo Music Only
1. To enter the voice conguration menu, press and hold the (+)
Button or the (-) Button for 10 seconds until you hear the voice
prompt, “Conguration menu”.
2. Tap the (+) Button until you hear the voice prompt, “Media
selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the
SC10U in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5.3.2 HFP for Phone Call Only
1. To enter the voice conguration menu, press and hold the (+)
Button or the (-) Button for 10 seconds until you hear the voice
prompt, “Conguration menu”.
2. Tap the (+) Button until you hear the voice prompt, “Phone
selective pairing”.
3. Search for Bluetooth devices on your smartphone. Select the
SC10U in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
6 MOBILE PHONE, GPS, SR10
6.1 Mobile Phone Call Making and Answering
1. When you have an incoming call, tap the (+) Button to answer
the call.
2. You can also answer the incoming call by loudly speaking any
word of your choice if
Voice Activated Phone Answering (VOX
Phone) is enabled, unless you are connected to intercom.
3. To end a call, press the (+) Button for 2 seconds until you hear a
mid-tone single beep, or wait for the called person to end the call.
4. To reject a call, press the (+) Button for 2 seconds until you hear
a beep while the phone is ringing.
5. There are several ways to make a phone call:
– Enter numbers on your mobile phone’s keypad and make a call.
Then the call is automatically transferred to the headset.
– In stand-by mode, press the (+) Button for 3 seconds, to activate
the voice dialing of your mobile phone. For this, the voice dialing
function must be available on the mobile phone. Refer to your
mobile phone manual for further instruction.

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English
Note:
1. If you have two phones connected to your headset and you have an
incoming call from the second phone during the call of the first phone,
then you may still receive the call from the second phone. In this case,
the call from the first phone is on waiting mode. If you end a call, then it
will automatically guide you to the first phone call.
2. If you have a mobile phone and a GPS connected to your headset, you
may not be able to listen to the GPS voice instruction during the phone
call.
6.2 Speed Dialing
You can quickly make a phone call by using the voice speed dial
menu.
1. To enter into the voice speed dial menu, press and hold the (+)
Button for 5 seconds and you will hear a mid-tone single beep
and a voice prompt saying “Speed dial”.
2. Tap the (+) Button to navigate between the menus. You will hear
voice prompts for each menu item.
3. Tap the (-) Button to select a voice menu among the followings:
(1) Last number redial (4) Speed dial 3
(2) Speed dial 1 (5) Cancel
(3) Speed dial 2
4. After selecting the last number redial menu, you will hear a voice
prompt, “Last number redial”. Then, to redial the last phone call
number, tap the (-) Button.
5. To call one of the speed dials, tap the (+) Button to navigate
between the menus until you hear a voice prompt saying “Speed
dial (#)”. Then, tap the (-) Button.
6. If you want to exit the speed dial immediately, tap the (+) Button
until you hear a voice prompt saying “Cancel”, and tap the (-)
Button. If you do not press any button within 15 seconds, the
SC10U will exit the voice speed dial menu and go back to stand-
by mode.
Note:
1. Make sure that you connect the mobile phone and the headset to use the
speed dial function.
2. You need to assign speed dial numbers before using the speed dial
(please refer to section 14.5, “Assigning Speed Dial”).

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6.3 GPS Navigation
If you pair a Bluetooth GPS to the SC10U as described in section 5.2,
“Second Mobile Phone Pairing - Second Mobile Phone, GPS, and
SR10”
, you can listen to GPS instructions wirelessly. Tap the (+) Button
or the (-) Button to adjust volume. The GPS voice instruction interrupts
intercom conversation but it is automatically reestablished after the
GPS voice instruction ends.
6.4 Sena SR10, Two-Way Radio Adapter
You can use a two-way radio and the SC10U Bluetooth intercom
simultaneously by using the Sena SR10, a Bluetooth Two-way Radio
Adapter (please refer to section 5.2, “Second Mobile Phone Pairing -
Second Mobile Phone, GPS, and SR10” ). Incoming audio from the
two-way radio will not interrupt an intercom conversation but is heard
in the background. This is useful when you have an intercom
conversation with a passenger on the back seat and use a two-way
radio for group communication with other motorcycle riders.
7 STEREO MUSIC
7.1 Bluetooth Stereo Music
The Bluetooth audio device must be paired with the SC10U by
following the “Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo
Device” procedures described in the section 5.1 . The SC10U supports
the Audio/Video Remote Control Prole (AVRCP), so if your Bluetooth
audio device also supports the AVRCP, you can use the SC10U to
remotely control music playback. Not only can you adjust the volume
but you can also use functions such as play, pause, next track and
previous track.
1. To play or pause music, press the (+) Button for 1 second until you
hear a double beep.
2. To adjust the volume, tap the (+) Button or the (-) Button.
3. To track forward or track back, press and hold the (+) Button or
the (-) Button for 2 seconds until you hear a mid-tone single beep.

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7.2 Music Sharing
You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation (please refer to
section 8.2, “Two-way Intercom” ). When you terminate music sharing,
you can go back to the intercom conversation. To start or terminate
sharing music, press the (+) Button for 1 second during an intercom
conversation until you hear a double beep. To track forward or track
back, press and hold the (+) Button or the (-) Button for 2 seconds.
Note:
1. Both you and your intercom friend can remotely control music playback
such as track forward and track back.
2. Music sharing will be paused when you are using your mobile phone or
listening to GPS instructions.
8 INTERCOM
To enter the intercom pairing mode, call intercom friends, or start
group intercom, you must enter the intercom menu by pressing the (-)
Button for 1 second. If you perform any action within the intercom
menu, you will automatically exit from the menu.
Intercom Functions Button Operation
Enter intercom menu Press the (-) Button for 1 second
- Enter intercom pairing mode Tap the (+) Button
- Call rst intercom friend Tap the (-) Button
- Call second intercom friend Double tap the (-) Button
- Call third intercom friend Triple tap the (-) Button
- Start Group Intercom Press the (-) Button for 1 second
- Exit intercom menu Press the (+) Button for 3 seconds

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8.1 Intercom Pairing
8.1.1 Pairing with Other SC10U Headsets for Intercom
Conversation
The SC10U can be paired with up to three other headsets for Bluetooth
intercom conversation.
1. Turn on the two SC10U headsets (A and B) that you would like to
pair with each other.
2. Press and hold the (-) Button for 1 second to enter the intercom
menu.
3. Tap the (+) once, and you will hear a mid-tone single beep and
the voice prompt, “Intercom pairing”.
4. Simply tap the (+) Button of any one of the two headsets A or B
and wait until the LEDs of both headsets turn to blue and intercom
connection is automatically established. The two SC10U headsets
A and B are paired with each other for intercom conversation.
If the pairing process is not completed within one minute, the
SC10U will return to stand-by mode.
A
B
C
D
Pairing A & B
5. You can make other pairing between headsets A and C, and
between headsets A and D by following the same procedure as
above.