Sebo 370 comfort User manual

OWNER’S MANUAL
For ousehold Use Only

TABLE OF CONTENTS
TECHNICAL DETAILS
2
WIRING DIAGRAM
Vacuum motor 1000 watts
Motor protection thermal overload protection
Water lift (at motor) 92.5 in. 2O
Airflow (at motor) 106.0 CFM
Filter bag capacity 1.4 gal.
Sound level 66.1 dB A
Body weight 19 lbs
Brush motor 175 watts
Motor protection electronic overload
protection
Working width 14 inches
Brush drive non slip drive belt
Brush speed 3100 rpm
Floor adjustment manual
Cord length 39 feet
Technical Details 2
Wiring Diagram 2
How To Contact SEBO 2
Important Safety Instructions 3
SEBO 370 CO FORT Product Features 4
Brush Roller Obstruction – Auto Shut-Off 4
Bag Full or Clog Warning – Auto Shut-Off 4
Incorrect eight Setting or Worn Brush Light 4
Standard Features of All SEBO Vacuums 5
S-Class Filtration 5
Optional Attachments, Accessories, Bags & Filters 6
Identification of Parts 7
Standard Attachments 7
Assembly 7
Operating Instructions 8
Starting the Machine 8
Operating Positions 8
Using the Attachment Tube, ose & Attachments 9
The Display Panel 9
The Pile Adjustment Knob 9
aintenance 10
Changing the Dust Bag 10
Changing the Electrostatic Microfilter 10
Changing the Exhaust Filter 10
Changing the Brush Strip 10
Clog Removal 11
Clogs in the Airflow Pathway 11
Clogs in the Attachment ose 11
Clogs in the Attachment Tube 11
Clogs in Entrance to Dust Bag 11
Clogs in the Swivel Neck 11
Trouble-Shooting Guide 12
370 CO FORT Filter Bag Housing and Handle Schematic and Part Numbers 13
370 CO FORT Power Head Schematic and Part Numbers 14
To contact SEBO in the United States of America:
SEBO America, LLC
Telephone: [phone]
Fax: [phone]
Website: www.sebo.us
To contact SEBO in Canada:
Floor Care Equipment, Ltd.
Telephone: [phone]
Fax: [phone]
Website: www.sebocanada.ca
HOW TO CONTACT SEBO
For Warranty coverage information please refer to your Warranty Card included with your SEBO vacuum cleaner.

1. Do not leave vacuum while plugged in. Unplug from
outlet when not in use and before servicing.
2. Do not use outdoors or on wet surfaces.
3. Do not use near small children or pets. Do not allow
to be used as a toy. Use of this product by children
should always be supervised by an adult.
4. Use only as described in this manual. Use only
manufacturer-recommended attachments.
5. Do not use with a damaged cord or plug. If vacuum is
not working as it should, has been dropped, damaged,
left outdoors, or dropped into water, contact a SEBO
service center.
6. Do not pull or carry by cord, use cord as a handle,
close a door on cord, or pull cord around sharp
edges or corners. Do not run vacuum over cord.
Keep cord away from heated surfaces.
7. Do not unplug by pulling on cord. To unplug, grasp
the plug – not the cord.
8. Do not plug in if switch is in the ON position.
9. Do not use outlets above counters to plug in vacuum –
damage to items in the surrounding area could
occur.
10. Always carry the vacuum over steps and sills.
11. Do not handle plug or vacuum handle with wet hands.
12. Do not put any object into vacuum openings. Do not use
machine with any openings blocked. Keep openings
free of lint, hair, and anything that may reduce air flow.
13. Do not re-use filter bags or wash the filters.
14. Do not remove any screws from vacuum.
15. Do not vacuum up anything that is burning or
smoking, such as cigarettes, matches, or hot ashes.
16. Do not use vacuum without filter bag and/or filters in
place.
17. Turn off all machine controls before unplugging.
18. Use extra care when cleaning on stairs.
19. Do not use machine to vacuum up flammable or
combustible liquids such as gasoline or use in areas
where they may be present.
20. Machines can cause a fire when operated near
flammable vapors or materials. Do not operate this
vacuum near flammable fluids, dust or vapors.
21. Maintenance and repairs must be done by authorized
personnel.
22. Use only original SEBO replacement parts.
23. Do not use vacuum as a step.
24. If vacuum is used on plush carpet or carpet with thick
padding, do not leave machine standing in one place
with machine turned on.
25. Do not use the operator’s handle, which inserts into the
top of the filter bag housing, to carry the machine. Use
the carrying handle located on the backside of the
machine’s bag housing or the front cover.
26. Keep hair, loose clothing, fingers, and all parts of body
away from vacuum openings and moving parts. Do not
place fingers or other body parts under vacuum unless
it is unplugged.
27. Do not place the power head over rug or carpet edges.
28. The vacuum motor has a manual reset thermal protec-
tor. The protector is reset by switching off the vacuum.
The thermal protector needs some time to cool down
after switching off! Check the vacuum for air blockages
or mechanical failures before switching on.
29. The brush motor has a manual reset electronic protec-
tor. If the brush roller is jammed, the machine will shut
down automatically. Turn the machine off and unplug it
before removing the obstruction. Once the obstruction
is removed you may plug it in and turn on the vacuum.
30. Store the vacuum in a dry place at room temperature.
When the vacuum is not in use, you should wrap the
cord on the cable hooks.
31. Avoid picking up sharp objects.
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING THIS ACHINE
3
When using an electrical appliance, basic precautions must always be followed.
To reduce the risk of electric shock, this vacuum cleaner has a polarized plug; one blade is wider than
the other. This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the
plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any
way. Connect only to the outlet type specified on the serial number plate underneath the machine.
SAVE THESE INSTRUCTIONS.
WARNING: To reduce the risk of fire, electric shock, or injury:
!

SEBO 370 COMFORT PRODUCT FEATURES
4
Designed for Carpets – The heavy-duty 370 COMFORT, a two-
motor vacuum with separate suction and brush motors, is
SEBO’s quietest upright vacuum! It is designed to provide
many years of trouble-free operation and features an aggres-
sive power head with manual brush height adjustment and a
convenient instant-use cleaning wand and suction hose. In
addition, the vacuum features an electronic controller that not
only alerts the user to problems such as clogs, a worn brush,
a full bag, brush obstructions, and when brush height is set too
high for optimum cleaning, but it also automatically shuts off
the brush roller when it is jammed to protect the motor and
belt from damage. This is a perfect vacuum for large carpeted
areas.
Brush Obstruction Light & Auto Shut Off –
If an obstruction becomes jammed in the
brush, a red warning light will quickly
flash, the brush will immediately stop spin-
ning and the power head will shut off. This
prevents the belt from breaking and pro-
tects the motor from damage.
The user
should switch the vacuum off, unplug the machine and immedi-
ately remove the obstruction. If the user restarts the machine
without removing the obstruction, the machine will again shut off
in 3 seconds and the red “C ECK BRUS ” light will flash.
Bag Full or Clog Light & Auto Shut Off – A
warning light will illuminate and the
machine will automatically shut off, when
it senses a full bag, a clog in the airflow
pathway, or an excessively dirty microfilter.
If the user ignores this warning for approxi-
mately 30 seconds, the machine will shut off
and the “BAG FULL OR CLOG” light will flash. The user should
turn the switch off, unplug the machine and immediately insert a
new bag or remove the clog (to remove a clog, refer to the Clog
Removal section on page 10). If the user restarts the machine
without having solved the problem, the “BAG FULL OR CLOG” light
will again illuminate and the machine will shut off in 30 seconds.
This feature prevents damage to the motor due to overheating.
Incorrect Height Setting or Worn Brush
Light – When the brush height is set too
high for optimal cleaning or when the
brush strip should be replaced due to
wear, the
red “C ECK BRUS ” light will illu-
minate (after a 6 second delay) to notify the
user that the brush is set incorrectly or worn. If the red “C ECK
BRUS ” light stays on while the head is in position 1 (after a 6
second delay), it is signalling the user that the brush strip is too
worn and, therefore, should be replaced. The light will remain illu-
minated until the worn brush strip is replaced, but the machine
will continue to operate in the meantime.
Four-level Manual Brush Height Adjustment – The brush
height can be manually adjusted up or down for optimal clean-
ing effectiveness.
Easy Brush Strip Removal and Cleaning –
Cleaning hair or debris from the brush
strip or replacing it when the bristles are
worn is quick and easy. This feature
ensures consistently effective brush agita-
tion of the carpet pile. The 370 COMFORT
has a brush roller with a replaceable brush
strip. This is part of its heavy-duty sealed brushing mecha-
nism, which provides extra rugged durability.
Two-motor Design. Automatic Brush Shut Off During
Stationary se – The 370 COMFORT vacuum operates using
two motors: a 1,000-watt motor for suction and a 175-watt
motor to power the brush roller. Thus, when the handle is in
the upright locked position, the vacuum’s brush roller auto-
matically shuts off, but suction remains on, so stationary
cleaning using the wand and/or hose can be done for an
extended period of time.
Thirty-nine-foot Cord – A 39-foot cord saves time because it
minimizes the number of electrical outlets needed during use.
Durable Heavy-duty Belts - The reinforced toothed belts do not
slip or stretch, resulting in a more efficient use of power, and
they should last the life of the machine.
Instant-use Wand and Suction Hose – The
integrated instant-use wand or suction
hose is always ready. Just pull out either
tool, or both together, to clean hard-to-
reach corners, edges and crevices. The
wand and hose together have an eight-foot
reach. The suction hose is ideal for clean-
ing furniture. And an optional nine-foot
extension hose is available, which creates a
total hose length of 15 feet, perfect for
cleaning stairs. Choose from a range of optional attachments
that can be fitted to the wand or hose.
A Flat-to-the-floor, 5.5-inch Profile – Such a low profile makes
cleaning under furniture and beds easy!
Wide Power Head with One-sided Edge
Cleaning – The 14-inch wide power head
with a 121⁄2-inch cleaning path is perfect for
larger homes, and its L-shape provides
excellent maneuverability around furniture
and under cabinets. The extension side of
the head cleans to the edge.

STANDARD FEATURES OF ALL SEBO VACUUMS
55
Designed and anufactured in Germany – Legendary quality,
reliability and performance make SEBO vacuums the choice of
cleaning professionals throughout the world.
Excellent for Users With Allergies or Asthma – The British
Allergy Foundation recommends SEBO filters.
Tightly Sealed Vacuums Ensure Effective Filtration – Dirty air,
which flows through a vacuum, can only be filtered completely
if it does not escape into the room through seams or seals in
the machine. This is why all SEBO vacuums have tight seals
throughout. Many vacuum companies with high-filtration
claims are actually quoting specifications made by the manu-
facturer of the filter material, as measured in the laboratory,
not the filtration effectiveness of the vacuum itself while oper-
ating. Whether or not dirty air can escape through leaks in the
body of the machine is not considered. The filtration effective-
ness of SEBO vacuums is tested while they operate.
Save oney! SEBO Vacuums Last for Years and Extend Carpet
Life! – If properly maintained, SEBO vacuums save ordinary
residential users hundreds of dollars by providing excellent
performance for ten to fifteen years or more, and their deep-
cleaning power-brush technology extends the life of carpets.
Typical vacuums perform poorly, even when new, and usually
do not last beyond two years. So six or seven “disposable vac-
uums” must be purchased during the average life expectancy
of just one SEBO machine.
Outstanding Warranty Coverage – SEBO is confident about the
quality of all its vacuums. Therefore, all models include a five-
year warranty on the motor and all non-wear parts. Please
refer to the Warranty Card included with your SEBO vacuum
cleaner for complete warranty coverage information.
SEBO icrofilters Ensure Continuously Strong Suction
Performance – They are also long lasting, inexpensive and easy
to change in seconds.
Changing Bags is Easy and Clean – SEBO
filter bags can be changed in just a few
seconds, and a cap keeps dust sealed inside
during removal and disposal.
Effective Pet Hair Removal – All SEBO
vacuums easily remove pet hair!
SEBO’s FILTRATION SYSTE :
Step One. Bags are Better! – On all models,
top-fill, three and four-layer bags are an
integral part of SEBO’s filtration system
because they hold virtually all dirt captured
by the vacuum, which improves the effec-
tiveness and useful life of the microfilters.
They also ensure continuously strong suc-
tion because dirt enters from the top,
deposits at the bottom, accumulates upward, and air exits
through the sides, which allows unimpeded airflow as they fill
to capacity. And they can be sealed when full, so no dust can
escape into the air during bag removal and disposal.
In contrast, without bags to hold nearly all the captured dirt, the
microfilters on bagless vacuums quickly clog from excessive
dirt build-up and must be replaced often, or
a loss of suction and cleaning effectiveness
will occur. In addition, dust and other aller-
gens become airborne when emptying bag-
less dirt containers. Lastly, bagless vacuum
microfilters are expensive, usually costing
more than a multi-year supply of SEBO fil-
ter bags.
Step Two. Pre-motor Filters – Pre-motor filters clean suction
air after it passes through the filter bag, but before it passes
over the vacuum motor. Cooling the motor with clean air is
important because this increases useful life expectancy.
Step Three. S-class Exhaust Microfilters – S-class Exhaust
Microfilters (S =“Schwebstoff” = airborne particles) are made from
electrostatically charged micro-fiber material, which attracts
and captures dust particles from the airflow
of the vacuum after it passes over the
motor to cool it. This means that exhaust air
is cleaned to the highest level. The S-class
Standard requires filters to absorb greater
than 99.9% of particles down to 0.3 microns
in diameter. For comparison, 100 microns is
the diameter of a human hair. Their advan-
tages are a relatively open texture that allows smoother airflow
for better suction performance, a longer life expectancy, and
they cost less than EPA filters.

OPTIONAL ATTACHMENTS, ACCESSORIES, BAGS & FILTERS
6
In addition to the standard on-board tools, a variety of
optional attachments are available. The nine-foot extension
hose (extends suction hoses) and the 20-inch extension
tube (extends instant-use wands) are very popular because
they create useful tools for cleaning stairs and out-of-reach
areas. These two items are sold separately or as part of
multiple item attachment kits. Another popular attachment
is the hand held turbo brush for removing pet hair from
upholstery.
SEBO filter bags can be purchased in boxes of ten (or some-
times eight) and filters are sold separately. SEBO bags, filters
and accessories are reasonably priced and widely available.
To create a fresh scent while vacuuming, “SEBO FRES ” is
available. To use, deposit a scented stick in the filter bag.
Exhaust Filter
Part# 1878
Parquet Brush
Part# 1359DG
Filter Bags (10)
Part# 5093AM
3-piece Attachment Kit
Part# 1991AM
SEBO FRES
Part# 0496AM
Wall & Floor Brush
Part# 1325 G
Flat Upholstery
Nozzle
Part# 1090 G
and-held Turbo
Brush
Part# 6179DA
Radiator Brush
Part# 1496DG
20-inch Extension Tube
Part# 1084 G
9-foot Extension ose
Part# 1495AM
Electrostatic
Microfilter
Part# 1875
Alternative
Motor Filter
Part# 1825

IDENTIFICATION OF PARTS
ASSEMBLY
1. andle grip
2. andle assembly
3. Attachment tube handle
4. Bag full indicator
5. On/Off switch
6. Exhaust filter cover
7. Carrying handle
8. Display panel
9. Power head with brush
10. Carrying handle
11. Cable (cord) hook
12. Dust bag housing
13. Crevice nozzle
14. Upholstery nozzle
15. Locking catch
16. Foot pedal
2
17. Cable (cord)
18. Attachment hose
19. Retaining ring
20. Cover release flap
21. Front cover
22. Cable (cord) hook
23. andle release catch
24. Attachment tube (active wand)
25. Pile adjustment knob
26. ose release button
27. Projection tab
28. Swivel neck
29. Connecting tube
30. Support lever
31. Dusting brush
32. Dusting brush clamp
Place the power head (9) on the floor with the swivel
neck (28) and the support lever (30) upright. Turn the
locking catch (15) on the filter bag housing (12) to the
left. old the dust bag housing vertically and place it
over the swivel neck and support lever. Push firmly
and evenly down. Turn the locking catch back to the
right.
Slide the dusting brush clamp (32) onto the handle
tube (2) and tighten the screw. The handle of the dust-
ing brush (31) will now snap into the clamp.
To insert the handle tube (2) into the housing, turn the
handle release catch (23), slide the handle in, making
sure that the handle is all the way in and cannot go any
further. Turn the handle release catch to tighten han-
dle in place. If the handle is not pushed fully down, the
vacuum will not work.
Push the black end of the attachment hose (18) into
the connecting tube (29) so that it clicks into place.
Insert the attachment tube (24) into the swivel neck
opening and seat the handle (3) over the projection tab
(27).
Attach
dusting brush
clamp with
screw
32
31
31
14 13
32
Standard Attachments
13. Crevice nozzle
14. Upholstery nozzle
31. Dusting brush
32. Dusting brush clamp
3
26
24
27
12
28
9
18
2
29
19
13
14
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
7

8
OPERATING INSTRUCTIONS
Starting The achine -Figures 1 & 2
Before turning on your vacuum cleaner, make sure that the vacuum handle is in its
upright locked position and that you have a firm hold on the handle grip to keep the
machine from moving forward.
1. Turn the quick release cable hook (11) to the up position by moving it to
the left or right (figure 1).
2. Release the power cord plug from the power cord and lift the cord off of
the upper cord hook (22 - figure 1).
3. With the switch (5) in the OFF position (figure 3), plug the polarized
power cord into a 120 volt outlet located near the floor.
2
Operating Positions -Figure 3
To release the machine from the upright locked position, press down on the foot
pedal (16) and lower the handle into the normal operating position.
The 370 COMFORT vacuum operates using two motors: a 1,000-watt motor for
suction and a 175-watt motor to power the brush roller. Thus, when the han-
dle is in the upright locked position, the vacuum’s brush roller automatically
shuts off, but suction remains on, so stationary cleaning using the wand and/or
hose can be done for an extended period of time.
WARNING! The quality, ondition, oating, texture, age and manufa turing te hnique of all floor surfa es vary. There-
fore, upright va uums with rotating brushes, in luding your SEBO, may damage some floor overings or surfa es. Some types
of high-gloss hardwood floors, ushion vinyl, berber arpets, long shag, and deli ate or hand-woven arpets are parti ularly vul-
nerable to damage by rotating brushes. When possible, onsult the materials supplied by your floor’s manufa turer for infor-
mation on proper upkeep and leaning. To ensure that your new SEBO vacuum cleaner is compatible with your floor, please
test the vacuum cleaner on each type of flooring surface in a small inconspicuous area to determine if any damage occurs.
If damage occurs, stop using the vacuum cleaner immediately!
Care must be taken to ensure that the bottom of the machine does not contact the floor.
If this happens, damage to the floor ould o ur.
If damage occurs, stop using the vacuum cleaner immediately!
11
22
!
16
Figure 1
Figure 3
Figure 2
5

9
The attachment tube (24) is useful for vacuuming corners and hard-to-reach
areas. The handle grip (1) should be in the upright, locked position (as shown in
figure 4). Grip the attachment tube handle (3), pull it up and away from the
machine and stretch out the hose (18) until it locks to the back of the tube (this
locking action will prevent the hose from retracting back into the attachment tube
while it is in use). Various attachments may be inserted onto the end of the tube.
After use, remove attachment and re-insert the attachment tube into the back of
the machine. Be sure that the attachment tube handle (3) is inserted over the
projection tab (see #27, page 7). If the attachment tube handle is properly seat-
ed over the projection tab, the hose will automatically retract and you may resume
vacuuming. There is no need to turn off the vacuum while switching from upright
vacuuming to using the attachment tube or hose.
To use the hose without the attachment tube (as shown in figure 5), pull the hose out
of the attachment tube while the tube is still attached to the machine and securely
seated over the projection tab (27). Insert an attachment tool, if desired, onto the
end of the flexible hose. You may also release the hose while the attachment tube is
disengaged from the machine by pressing the hose release button (26) at the base of
the handle (3).
While using attachment tools, you may keep the brush roller off the carpet by
placing the handle (1) in its upright locked position.
The 370 COMFORT vacuum
operates using two motors: a 1,000-watt motor for suction and a 175-watt
motor to power the brush roller. Thus, when the handle is in the upright
locked position, the vacuum’s brush roller automatically shuts off, but suction
remains on, so stationary cleaning using the wand and/or hose can be done
for an extended period of time.
To vacuum walls, under beds, or higher-reach areas, etc., the SEBO 370 COMFORT
can be fitted with an additional straight tube (33) and the wall and floor brush (34).
The machine will then perform as a canister vacuum (as shown in figure 6).
2 2
2
2
The Pile Adjustment Knob - Figure 8
The pile adjustment wheel (25) has 4 brush height settings. Setting 1 is the lowest
brush setting and setting 4 is the highest brush setting. When starting the vacuum,
always start with the knob set at 4, then lower knob settings until the brush reach-
es the proper height. The red brush light on the display panel will light after 6 sec-
onds if the brush is too high. Adjust the knob down. If after 6 seconds, the brush light
stays unlit, the brush is at the proper setting for the pile. The red brush light will
also illuminate if the setting is too low. Adjust the knob up until the light stays unlit
after 6 seconds.
Green light (A): Off – machine is switched off
Green light (A): Continuous – brush height is set correctly and machine is
switched on.
Green and
Red light (A & B): Continuous – brush is set too high. Adjust the brush setting
by turning the pile adjustment knob (25) to a lower position.
Green and
Red light (A & B): Continuous while brush is in position 1 on the pile adjust-
ment knob - brush is worn and must be replaced.
Red light (B): Flashing - the brush roller is blocked. The brush roller will
stop turning and the power head will shut off. Switch machine
off, unplug from the outlet and clear the blockage.
The Display Panel - Figure 7
Figure 4 Figure 5
Figure 6
Figure 7
Figure 8
33
34
1
3
24
18
25
Using the Attachment Tube, Hose & Attachments -
Figures 4, 5 & 6
B
A
A– Brush height monitor
B– Brush clog or incorrect pile
setting monitor
26

10
MAINTENANCE
Figure 9
Figure 10
Figure 11
Figure 12
Always unplug vacuum from outlet before dismantling any part of the machine!
!
Dust Bag
Part# 5093AM
Electrostatic
Microfilter
Part# 1875
Exhaust Filter
Part# 1878
Brush Strip
Part# 2046
20
Changing the Dust Bag - Figure 9
When the red “bag full” light (4) shows, change the dust
bag. To change the dust bag, pull the cover release flap
forward (20) and lift the cover (21) from the dust bag hous-
ing. The cover release flap must remain in a forward
“pulled-out” position to change dust bags and lock them
into place. Squeeze the clamps (35) on both sides of the
dust bag sealing plate (36), slide the plate from the hold-
er (37) and push the cap on to seal the bag. Slide the seal-
ing plate (36) of a new bag into the holder and push it in
firmly. Re-insert cover into dust bag housing, push it for-
ward, then lock it in place by pushing down the cover
release flap. You may find it convenient to store the bag
cap inside the dust bag housing below the dust bag.
Changing the Electrostatic icrofilter -
Figure 10
The microfilter (38) needs to be changed when it
becomes extremely dirty or clogged with dust, or after
approximately 20 dust bags have been used. To change
the microfilter, pull the cover release flap (20) forward
and lift the cover (21) from the dust bag housing. Then,
slide the filter out at the bottom. To replace, slide the new
filter in using the tracks as guides.
Changing the Exhaust Filter - Figure 11
After 20 bags have been used, change the exhaust filter
(39). Press the button (40) on the exhaust filter cover (6)
and slide the cover to the side. Pull the filter out and
place the new filter. Slide the cover back into place.
Changing the Brush Strip - Figure 12
To replace the brush strip, (42), push the button (41),
remove the side plate (43), turn the brush roller until the
end of the brush strip can be accessed. Pull the brush
strip out. Insert the new brush strip and press the side
plate back into place, making sure that the plate is firm-
ly seated.
35
37 35
36
4
38
39
6
40
41 41
42
43

11
CLOG REMOVAL
Clogs in the Airflow Pathway - Figure 13
Most clogs can be removed by accessing the airflow pathway via the orange col-
ored access door (44) located on the underside of the power head. owever,
other clogs may only be removed by accessing the airflow pathway by disas-
sembling the machine in the opposite sequence of the machine’s original
assembly (see assembly, page 7).
Clogs in the Attachment Hose - Figure 14
Blockages in the hose can be cleared by removing the attachment hose (18)
from the machine by squeezing the retaining ring (19) and inserting the oppo-
site end of the hose in the connecting tube (29). old the hose upright with one
hand blocking the top end and switch on the machine. If necessary, quickly lift
your hand on and off the end of the hose. If this procedure does not clear the
clog, a straight wire can be inserted into the hose to push out the clog. Take care
not to puncture the hose with the wire.
Clogs in the Attachment Tube (Active Wand) - Figure 15
Remove attachment hose (18) from the attachment tube (24) by pressing the
hose release button (26). Then, grip attachment tube handle (3) and remove
tube from the machine. A straight wire can be inserted into the tube to push out
the clog.
Clogs in Entrance to Dust Bag - Figure 16
Remove attachment hose (18) from vacuum cleaner (see figure 15) and remove
front cover (21). Clean out connecting tube (29) and/or entrance to bag (45).
Clogs in the Swivel Neck - Figure 17
Clogs in the swivel neck (28) can be removed by first turning the locking catch
to the left (15) and lifting off the dust bag housing (12). Lift upward firmly and
evenly to properly remove the dust bag housing. Then, release the foot pedal
(16), lower the swivel neck, check inside the swivel neck and clean out pathway.
2
Figure 17
Figure 14
Figure 13
Always unplug vacuum from outlet before removing
any clogs!
!
Figure 16
Figure 15
44
29
19
18
18
24
3
26
21
45
28
12
15
16

12
TROUBLE-SHOOTING GUIDE
PROBLE
Does not turn on
or machine shuts off
intermittently
Bag full or clog light on
or flashing &
machine shuts off
(see page 4)
Brush light on or flashing
(red light B see page 9,
figure 7, also, see page 4)
Brush light flashing &
machine shuts off
(red light B, page 9, also,
see page 4)
Does not pick up
Front bag door won’t
fully close
Hose doesn’t retract
after attachment tube is
inserted
REASON
1. andle not fully inserted into the bag
housing, causing a faulty connection.
2. Not plugged into good outlet.
3. Cable worn.
4. Dust bag housing (12) not seated
fully into proper “locked” position
on top of power head.
1. Bag full.
2. Clog in airflow pathway, attach-
ment hose, attachment tube, swivel
neck or entrance to dust bag.
3. Microfilter dirty.
1. Brush strip worn.
2. Incorrect brush setting
1. Brush jammed or clogged.
2. Brush is too low for the surface
being vacuumed.
1. Attachment tube not
correctly inserted.
2. Front cover not closed.
1. Cover release flap not fully closed.
2. Bag not inserted properly.
3. Microfilter not properly inserted.
1. Attachment tube not properly
inserted.
SOLUTION
1. Release handle catch, push handle
down, close handle catch.
2. Use another outlet.
3. Replace cable.
4. Ensure that the locking catch (15)
is in locked position.
1. Replace bag. See page 10.
2. See Clog Removal on page 11.
3. Replace microfilter. See page 10.
1. Replace brush strip. See page 10
2. Adjust the brush by turning the pile
adjustment knob up or down.
1. Clear jam. See page 11.
2. Raise the brush by turning the pile
adjustment knob up.
1. Reinsert attachment tube, making
sure lower end of tube is in the
lower hole and handle is properly
seated over the projection tab (27).
2. See below.
1. Reinsert bag. Lock the cover
release flap down firmly.
2. Reinsert bag with cover release
flap (20) up, until firmly latched in
bag holder (see pg. 10, figure 9).
3. Reinsert filter making sure filter is
properly seated and cover is fully
closed (see pg. 10, figure 10).
1. Reinsert making sure top of handle
is pointing back and tube is fully
seated on the protruding tab (27)
on top of the dust bag housing.
Always unplug vacuum from outlet before dismantling any part of the machine!
!

370 COMFORT SCHEMATIC AND PARTS LIST
55
57
24
58
32
33
31
27
7
9
2
56
54
47
48 40
49
50
52
51
38
37
39
35
46
44
25
58
58
45
34
53
23
43
8
6
28
29
30
28a
4
5
10
17
16
20
18
1
3
59
58
12
15
14
13
11
58
58
21
26
42
60
1936
41
22
63
62
28a
61
#90703A Gray achine
Pos. Part # Description
11037E andle grip (2)
2 1596 G andle cover (3 & 12)
30127 Screw 4 x 10
41954DG Power supply cord
5 1848 andle tube
61831 G Dust bag housing (11, 19 & 41)
71835DG Internal cover (8 & 9)
8 5289 Seal
9 5043 Seal
10 5424DG Retaining ring
11 1823 G Attachment clip
12 5359 G Grommet (light gray)
13 0502 Terminal block for cord
14 1030UL Cable Clamp
15 1812 G Terminal block cover
16 1814 G Carrying handle
17 5146 Stop spring
18 1813 G Cable hook
191859DG andle catch
20 0161 Clip 4
21 0850DG Dust bag housing locking catch
w/hardware
22 1811 Locking rod
23 1265UL Terminal block for motor
24 1807 G Extension tube connector
25 1836UL Female contact holder
26 1851 Sound insulation
27 1047 Vac motor seal
28 1843/2 1000W vac motor (28a, 29 & 30)
28a 05117S Carbon brush set
29 1821UL Motor cover
30 1822 Motor support
31 1027 Leaf spring
32 1073 Clamp
33 1824 Connecting rod
34 1875 Microfilter
35 1935ER Printed circuit board w/switch
36 1860 Fitting
37 1852 G Extension tube cover (38, 39 & 40)
38 1869 G Lens, bag light indicator
39 1830DG Switch button
40 1862 Spring for switch button
41 1833UL Internal cable
42 1878 Exhaust filter
43 1802 G Exhaust filter cover
44 1853SE Motor cover
45 1804 G Dust bag housing bumper
46 1846 G Front cover cpl. (47-52)
47 1818DG Cover release
48 6040 Seal, cover release
49 1819 Cover release cover
50 1847 Bag holder (51 & 52)
51 5091 Safety catch spring
52 1817 Safety catch
53 5093AM Filter bag
54 5045DG Extension tube
55 5040SB ose cpl.
56 1491DG Upholstery nozzle
57 1092DG Crevice nozzle
58 0102 Screw 9 x 13
59 0103 Screw 9 x 16
60 1884 G Exhaust filter cover release button
61 1524 Cover for terminal block for motor
62 1081DG Mounting clip w/screw
63 1387DG Dusting brush, horsehair
Filter Bag Housing and Handle
13

370 COMFORT SCHEMATIC AND PARTS LIST
#90703A Gray achine
Pos. Part # Description
100 20200 G Chassis
101 20204ER Front bottom plate set
102 20109ER Bumper
103 20115 Wire tie
104 20107ER Rear bottom plate
105 20230ER Foot pedal w/axle & spring
106 20136ER Swivel neck bearing
107 2306 G Rear wheel w/axle
108 2014 Pile adjustment axle clamp
109 20126ER Pile adjustment axle
110 2608 G Pile adjustment wheel
111 2833 Thrust member
112 20128ER Pile adjustment knob
113 4019 Spring
114 2973ER 175W brush motor (114a & 115)
114a 05141S Carbon brush set
115 2319 Motor pulley
116 2923 Belt
117 20232AM Swivel neck assembly (118, 119 & 140)
118 0895AM Swivel neck wiring
119 2602 G Swivel neck cover
120 20217ER Swivel neck support, r.h.
121 20218ER Swivel neck support, l.h.
122 0897ER Swivel neck switch w/wiring to PCB
124 1073 Clamp
125 2919ER Brush pulley
126 20162ER PCB 120V
127 4098ER Brush roller (125 & 128)
128 2046 Brush strip
129 20123ER Bearing block, l.h.
130 20117ER Bearing block, r.h.
131 20120ER Brush roller release
131a 20121ER Spring
132 2653 G Support lever (133)
133 2651 Support lever spring
134 20226DGSE Power head cover
135 20118ER Brush strip cover
136 01017 Screw 4 x 20 (T20)
137 0197 Screw 4 x 12
138 01036 Screw 4 x 14 (T20)
139 0176TL Screw 4 x 30
140 0102 Screw 9 x 13
141 20124ER Access door w/axle & spring
142 20127ER Lever for pile adjustment axle
143 20129ER Thrust member cap
109
127
130
128
100
136
126
101
102
110
142
108
138
137
137
103
103
135
138
120
110
108
104
139 138
141
139
132
115
114
136
138
136
121
116
129
138
138
107
134
133
131 107 138131a
131a
112
143
138
111 113
105
X
X
125
106
138
124
122
140
117
119
118
114a
106
136
Power Head
14