Sena 10R-02 User manual

User’s Guide
www.sena.com
Low Prole Motorcycle Bluetooth®
Communication System
1
1
2
Audio
Multitasking
English

10R
WARNING
To minimize the risk of serious injury, death or product damage, read this User's Guide and the Quick Start Guide before using the product for the rst time.
Go to sena.com to access these documents if they are missing or unreadable. Keep both Guides for future reference.
© 1998-2021 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SF1™, SF2™, SF4™, SFR™, SRL™, Momentum™,
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GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not afliated with Woodman Labs. The
Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the GoPro® Hero3 and
Hero4 allowing for Bluetooth capabilities.
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod touch are
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by TomTom International B.V. Other trademarks and tradenames are those of their respective owners.

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CONTENTS
1 INTRODUCTION .......................................................................................................4
2 PACKAGE CONTENTS ............................................................................................5
3 INSTALLING THE 10R ON YOUR HELMET............................................................8
3.1 Installing the Main Unit ............................................................................................................8
3.2 Installing the Speakers ..........................................................................................................10
3.3 Installing the Microphones ....................................................................................................11
3.4 Installing the Battery Pack ....................................................................................................14
4 GETTING STARTED.............................................................................................. 15
4.1 Button Operation ...................................................................................................................15
4.2 Powering On and Off.............................................................................................................16
4.3 Charging................................................................................................................................16
4.4 Checking the Battery Level ...................................................................................................17
4.5 Volume Adjustment ...............................................................................................................17
4.6 Sena Softwares .....................................................................................................................18
5 PAIRING THE 10R WITH BLUETOOTH DEVICES .............................................. 18
5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth Stereo Device .........................................19
5.2 Second Mobile Phone Pairing - Second Mobile Phone, GPS, and SR10 ............................19
5.3 Advanced Selective Pairing - A2DP Stereo or Handsfree ...................................................20
5.4 Intercom Pairing ....................................................................................................................21
6 MOBILE PHONE, GPS, SR10 ............................................................................... 23
6.1 Mobile Phone Call Making and Answering...........................................................................23
6.2 Speed Dialing ........................................................................................................................24
6.3 GPS Navigation .....................................................................................................................25
6.4 Sena SR10, Two-Way Radio Adapter ...................................................................................25
7 STEREO MUSIC .................................................................................................... 26
7.1 Bluetooth Stereo Music .........................................................................................................26
7.2 Music Sharing .......................................................................................................................26
8 INTERCOM............................................................................................................. 27
8.1 Two-way Intercom .................................................................................................................27
8.2 Three-way Intercom ..............................................................................................................28
8.3 Four-way Intercom .................................................................................................................30
9 THREE-WAY CONFERENCE PHONE CALL WITH INTERCOM
PARTICIPANT........................................................................................................ 31
10 GROUP INTERCOM .............................................................................................. 32
11 UNIVERSAL INTERCOM....................................................................................... 33
11.1 Universal Intercom Pairing ....................................................................................................34
11.2 Two-way Universal Intercom .................................................................................................34
11.3 Three-way Universal Intercom ..............................................................................................35
11.4 Four-way Universal Intercom ................................................................................................36
12 FUNCTION PRIORITY........................................................................................... 38
13 CONFIGURATION SETTING ................................................................................ 39
13.1 Headset Conguration Setting ..............................................................................................39
13.2 Software Conguration Setting .............................................................................................40
14 REMOTE CONTROL ............................................................................................. 43
14.1 Pairing with the Handlebar Remote ......................................................................................43
14.2 Using the Handlebar Remote ...............................................................................................44
15 FIRMWARE UPGRADE......................................................................................... 45
16 TROUBLESHOOTING ........................................................................................... 45
16.1 Intercom Failure.....................................................................................................................45
16.2 Intercom Reconnection .........................................................................................................45
16.3 Fault Reset.............................................................................................................................46
16.4 Factory Reset ........................................................................................................................46

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1 INTRODUCTION
Thank you for choosing the Sena 10R, Low Prole Bluetooth Stereo
Headset and Intercom. With the 10R, you can call handsfree on your
Bluetooth mobile phone, listen to stereo music or voice instructions of
GPS navigations wirelessly, and have intercom conversations in full
duplex with a passenger or other motorcycle riders.
The 10R is compliant with the Bluetooth 4.1 supporting the following
proles: Headset Prole, Hands-Free Prole (HFP), Advanced Audio
Distribution Prole (A2DP), and Audio Video Remote Control Prole
(AVRCP). Please check with the manufacturers of other device to
determine their compatibility with this headset.
Please read this User’s Guide carefully before using the headset. Also
check www.sena.com for the latest version of the User’s Guide and
additional information related to Sena Bluetooth products.
The 10R features:
• Light weight and ultra slim prole
• Bluetooth intercom up to 900 meters (980 yards)*
• Four-way intercom
• Three-way conference phone call with intercom participant
• Universal Intercom™
• Voice prompts
• Smartphone App for iPhone and Android
• Music Sharing
• Advanced Noise Control™
• Sidetone
• Speed Dialing
• Firmware upgradeable
* in open terrain

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English
Key Specications:
• Bluetooth 4.1
• Supporting proles: Headset Prole, Hands-Free Prole (HFP),
Advanced Audio Distribution Prole (A2DP), and Audio Video
Remote Control Prole (AVRCP).
2 PACKAGE CONTENTS
• Headset Main Unit
• Hook and Loop Fasteners for Main Unit (2)
• Double Sided Adhesive Tapes for Main Unit (2)

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Wired Boom Microphone
• Wired Boom Microphone
• Hook and Loop Fastener for Wired Boom Microphone
• Microphone Sponges (2)
• Boom Microphone Holder
• Hook and Loop Fastener for Boom Microphone Holder
Speaker
• Speakers (2)
• Hook and Loop Fasteners for Speakers (4)
• Foam Speaker Covers (2)
• Speaker Pads (Thick) (2)
• Speaker Pads (Thin) (2)

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Wired Microphone
• Wired Microphone
• Hook and Loop Fastener for Wired Microphone
Battery Pack
• 10R Battery Pack
• Battery Pack Holder
• Double Sided Adhesive Tapes for Battery Pack Holder
Others
• USB Power & Data Cable

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3 INSTALLING THE 10R ON YOUR HELMET
Battery Pack Connector
Microphone Connector
DC Power Charging &
Firmware Upgrade Port
Speaker Connectors
10R Headset Main Unit
3.1 Installing the Main Unit
3.1.1 Using the Hook and Loop Fasteners for Main Unit
1. Clean the area on the left side of the helmet where you will attach
the hook and loop fasteners for main unit with a moistened towel
and dry thoroughly.
2. Peel off the cover of the adhesive tape of the loop fastener for
main unit and attach it to the helmet.

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English
3. Peel off the cover of the adhesive tape of the hook fastener for
main unit and attach it to the back plate of the main unit.
4. Attach the main unit using the hook and loop fasteners that you
tted. Make sure that the main unit is rmly attached to the helmet.
3.1.2 Using the Double Sided Adhesive Tapes for Main Unit
If you cannot attach the hook and loop fasteners to the helmet, you
can use double sided adhesive tape.
1. Clean the area on the left side of the helmet where you will attach
the double sided adhesive tapes with moistened towel and dry
thoroughly.
2. Peel off the cover from one side of the double sided adhesive
tapes for main unit and attach it to the back plate of the main unit.

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3.2 Installing the Speakers
1. Peel off each cover of the hook and loop fasteners for speakers
to expose the adhesive surface. Then, attach the fasteners to the
ear pockets inside the helmet.
2. Attach the speakers to the hook and loop fasteners for speakers
inside the helmet.
3. Peel off the cover from the other side of the double sided adhesive
tapes and attach the main unit on the left side of your helmet.
4. Make sure that the main unit sticks on the helmet rmly. Maximum
adhesion occurs after 24 hours.
CAUTION:
Sena recommends using the hook and loop fasteners for main unit. The
double sided adhesive tape is provided for convenience, but is not the
recommended mounting method. Sena is not responsible for its use.

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English
3. Align the arrows on the main unit and speaker cables and insert
speaker cables into each speaker connector.
Note:
1. Three cables connect to the main unit. The longest is the cable for the
speakers. The second longest cable has a male connector and is for the
battery pack. The shortest cable is for the microphone.
2. The cable for the speakers has two leads. The longer lead is for the right
speaker and the shorter lead is for the left speaker.
3. If the helmet has deep ear pockets, you can use the speaker pads to
bring the speakers closer to your ears.
3.3 Installing the Microphones
3.3.1 Using the Wired Boom Microphone
1. Peel off the cover of the hook and loop fastener for wired boom
microphone to expose the adhesive tape. Then, attach the hook
and loop fastener on the inside surface of the left external shell.

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2. Attach the wired boom microphone’s mounting plate to the hook
and loop fastener.
Note:
1. After you install the wired boom microphone, make sure you reinstall the
helmet’s internal padding.
2. You can use the boom microphone holder after attaching the hook and
loop fastener for boom microphone holder on it to ensure secure
installation.
3. Make sure that the microphone’s receiver is located near your
mouth.
4. Adjust the head of the microphone so that the tab is facing away
from your mouth.
Tab
5. Align the arrows on the main unit and microphone cables and
insert the microphone cable into the microphone connector.
Note:
Three cables connect to the main unit. The longest is the cable for the
speakers. The second longest cable has a male connector and is for the
battery pack. The shortest cable is for the microphone.

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3.3.2 Using the Wired Microphone
If you have a full face helmet, you can use the wired microphone.
1. Peel off the cover of the hook and loop fastener for wired
microphone to expose the adhesive tape. Then, attach the hook
and loop fastener on the inside of the helmet’s chin guard.
2. Attach the wired microphone to the hook and loop fastener for
wired microphone.
3. Align the arrows on the main unit and microphone cables and
insert the microphone cable into the microphone connector.
Note:
Three cables connect to the main unit. The longest is the cable for the
speakers. The second longest cable has a male connector and is for the
battery pack. The shortest cable is for the microphone.

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3.4 Installing the Battery Pack
1. Clean the area on the back side of the helmet where you will
attach the double sided adhesive tapes with moistened towel and
dry thoroughly.
2. Peel off the cover from one side of the double sided adhesive
tapes for battery pack holder and attach it to the back plate of the
battery pack holder.
3. Peel off the cover from the other side of the double sided adhesive
tapes and attach the battery pack holder on the back side of your
helmet.
4. Make sure that the double sided adhesive tapes sticks on the
helmet rmly. Maximum adhesion occurs after 24 hours.
5. To secure the battery pack, slide the battery pack into the battery
pack holder until you hear it click.

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6. Align the arrows on the main unit and battery pack cables and
insert the battery pack cable into the battery pack connector.
Note:
1. Three cables connect to the main unit. The longest is the cable for the
speakers. The second longest cable has a male connector and is for the
battery pack. The shortest cable is for the microphone.
2. To remove the battery pack from the battery pack holder, slide the battery
pack upward.
3. After connecting all the cables, store any excess cable behind the
internal padding of the helmet to prevent wires from becoming damaged.
4 GETTING STARTED
4.1 Button Operation
(+) Button
• Increase volume
• Track forward
• Speed dial
Center Button
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Start and end intercom conversation
• Play and pause Bluetooth stereo device
• Enter into intercom pairing mode
• Enter into voice configuration setting
(-) Button
• Decrease volume
• Track back

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4.2 Powering On and Off
To power on the headset, press the Center Button and the (+) Button
at the same time while hearing ascending beeps and a voice prompt,
“Hello”. To power off the headset, press the Center Button and the (+)
Button at the same time while hearing descending beeps and a voice
prompt, “Goodbye”.
4.3 Charging
WARNING
When charging the battery, use only the approved charger provided
by the manufacturer. Use of a non-approved charger may cause fire,
explosion, leakage, and other hazards which may also reduce the life time
or performance of the battery.
You can charge the headset by connecting the supplied USB power &
data cable into a computer’s USB port or USB wall charger. You can
use any standard micro USB cable to charge the unit. The charging
LED turns red while charging and turns blue when fully charged. It
takes about 2.5 hours to be completely charged.
or
AC Adapter
Note:
Any 3rd party USB charger can be used with Sena products if the charger
is approved by either the FCC, CE, or IC.
CAUTION
Please make sure to take off your 10R-installed helmet while charging.
The headset automatically turns off during charging.

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4.4 Checking the Battery Level
4.4.1 LED Indicator
When the headset is powering on, the red LED ashes rapidly
indicating the battery level.
4 ashes = High, 70 ~ 100%
3 ashes = Medium, 30 ~ 70%
2 ashes = Low, 0 ~ 30%
Note:
1. The battery performance may be reduced over time with usage.
2. Battery life may vary depending on conditions, environmental factors,
functions of the product in use, and devices used with it.
4.4.2 Voice Prompt Indicator
When you power on the headset, keep pressing the Center Button and
the (+) Button simultaneously for about 3 seconds until you hear three,
high toned beeps. Then you will hear a voice prompt indicating the
battery level. However, if you release the buttons as soon as the
headset turns on, you will not hear a voice prompt for the battery level
indication.
4.5 Volume Adjustment
You can easily adjust the volume by tapping the (+) Button or the (-)
Button. You will hear a beep when the volume reaches the maximum or
minimum level. The volume is set and maintained independently at
different levels for each audio source even when you reboot the
headset. For example, once you set the volume for mobile phone
handsfree, it will not change even if you adjust the volume for your
Bluetooth MP3 music. However, if you adjust the volume during stand-
by mode, it will affect volume levels of every audio source.
WARNING
Use of the product at a high volume for a long period of time may damage
your eardrums or hearing ability. Keep the volume at a modest level to
prevent damage.

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4.6 Sena Softwares
4.6.1 Sena Device Manager
The Sena Device Manager allows you to upgrade the rmware and
congure its settings directly from your PC or Apple computer.
Download the Sena Device Manager from sena.com.
4.6.2 Sena Utility App
By simply pairing your phone with your headset, you can use the Sena
Utility App for quicker and easier set up and management.
• Download
– Android: Google Play Store > Sena Utility
– iOS: App Store > Sena Utility
5 PAIRING THE 10R WITH BLUETOOTH
DEVICES
Before using the 10R Bluetooth headset with any other Bluetooth
devices for the rst time, you will need to pair them together. You can
pair the 10R with Bluetooth mobile phones, Bluetooth stereo devices
such as MP3 players, or motorcycle specic Bluetooth GPS navigation,
and with other Sena Bluetooth headsets. The pairing operation is
required only once for each Bluetooth device. The headset remains
paired with the devices and automatically reconnects to them when
they are within range. You will hear a high toned single beep and a
voice prompt whenever the headset reconnects to the paired device:
“Phone connected” to a mobile phone, “Media connected” to a
Bluetooth stereo device.

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5.1 Mobile Phone Pairing - Mobile Phone, Bluetooth
Stereo Device
1. To enter the voice conguration menu, press and hold the
Center Button for 10 seconds until you hear the voice prompt,
“Conguration menu”.
2. By tapping the (+) Button, you will hear the voice prompt, “Phone
pairing”.
3. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
4. The mobile phone conrms that pairing has completed and the
10R is ready to use. You will hear a voice prompt, “Your headset
is paired”.
5. If the pairing process is not completed within three minutes, the
10R will return to stand-by mode.
Note:
1. If a Bluetooth connection between the headset and a mobile phone is
disconnected, press the Center Button for 3 seconds until you hear a
high tone single beep to recover the Bluetooth connection immediately.
2. If the Bluetooth connection between the headset and a media player is
disconnected, press the Center Button for 1 second to recover the
Bluetooth connection and play.
5.2 Second Mobile Phone Pairing - Second Mobile
Phone, GPS, and SR10
Typical Bluetooth headsets can connect with only one Bluetooth
device, but a second mobile phone pairing allows the headset to
connect with another Bluetooth device such as a second mobile
phone, an MP3 Player, or the Sena SR10, the Bluetooth adapter.
1. To enter the voice conguration menu, press and hold the
Center Button for 10 seconds until you hear the voice prompt,
“Conguration menu”.
2. Tap the (+) Button until you hear a voice prompt, “Second mobile
phone pairing”.
3. Search for Bluetooth devices on your mobile phone. Select the
Sena 10R in the list of the devices detected on the mobile phone.
4. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
5. The mobile phone conrms that the pairing has completed and
the 10R is ready to use. You will hear a voice prompt, “Your
headset is paired”.

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Note:
1. If you have two audio (A2DP) devices connected to your headset then
the audio from one device will interrupt the audio from the other device.
For example, if you are playing music from the primary mobile phone,
then it can be interrupted by playing music from the secondary mobile
phone and vice versa.
2. You have to use a motorcycle specific GPS, which transmits turn-by-turn
voice instructions to the headset by Bluetooth. Most automotive GPS
systems do not have this feature.
3. The Sena SR10 is a Bluetooth two-way radio adapter for group
communication, and uses Hands-Free Profile. The incoming audio from
the two-way radio via SR10 is heard in the background while having an
intercom conversation or a mobile phone call.
4. The GPS navigation or a radar detector could be connected to the SR10
by wire. The GPS voice instruction or the radar detector alarm is also
heard in the background via SR10 while having an intercom conversation
or a phone call. Please refer to the SR10 User’s Guide for details.
5.3 Advanced Selective Pairing - A2DP Stereo or
Handsfree
When you are using a smartphone, sometimes you may need to
selectively use the 10R for A2DP stereo music only or for mobile phone
handsfree only. These instructions are for advanced users who want to
pair the 10R to their smartphones with only one selective prole: A2DP
for stereo music of HFP for phone calls.
If you have previously paired a mobile phone to the 10R, you must
clear the previous pairing list on both devices: the mobile phone and
the 10R. To clear the pairing list on the 10R, please do a factory reset
or following the pairing list clearing procedure described in section
13.1, “Headset Conguration Setting” . To clear the pairing list on the
mobile phone, please refer to the mobile phone manual . For most
smartphones, delete the Sena 10R from the list of Bluetooth devices in
the settings menu.