Sena SPH10H User manual

User's Guide
www.sena.com

SPH10H
© 1998-2014 Sena Technologies, Inc. All rights reserved.
Sena Technologies, Inc reserves the right to make any changes and improvements to its product without
providing prior notice.
Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. SMH10™,
SMH10R™, SMH5™, SMH5-FM™, SPH10™, EXPAND™, SPH10H™, SPH10H-FM™, SPH10S™, SR10™, SM10™
are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the
express permission of Sena.
The Bluetooth®word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is
under license. iPhone, iPod touch are the registered trademark of Apple Inc. Zumo™ is a trademark of Garmin
Ltd. or its subsidiaries. TomTom™ is the trademark or registered trademark owned by TomTom International B.V.
Other trademarks and tradenames are those of their respective owners.

SPH10H
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CONTENTS
1. INTRODUCTION.................................................................5
2. PACKAGE CONTENTS ......................................................6
3. INSTALLING THE SPH10H ON YOUR HELMET..............7
4. POWERING ON/OFF AND CHARGING.............................8
4.1 Powering On...............................................................................8
4.2 Powering Off...............................................................................8
4.3 Charging ....................................................................................8
4.4 Low Battery Warning ..................................................................9
4.5 Checking the Battery Level ........................................................9
5. VOLUME ADJUSTMENT ....................................................9
6. PAIRING THE SPH10H WITH BLUETOOTH DEVICES ..10
6.1 Mobile Phone Pairing ...............................................................10
6.2 Multipoint Pairing......................................................................10
6.3 Bluetooth Stereo Device Pairing...............................................11
6.4 Bluetooth GPS Navigation Pairing............................................11
6.5 Pairing with the Sena SR10, Bluetooth Two-way Radio
Adapter ....................................................................................13
7. PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR
HANDSFREE......................................................................... 15
7.1 A2DP Stereo Music Only..........................................................15
7.2 HFP for Phone Call Only...........................................................15
8. INTERCOM PAIRING .......................................................16
8.1 Pairing with Other SPH10H Headsets for Intercom
Conversation ............................................................................16
8.2 Pairing with Other Sena Headset Models for Intercom
Conversation ............................................................................17
9. SPH10H CONFIGURATION SETTING.............................17
9.1 Assigning Speed Dial .............................................................18
9.2 Enabling/Disabling Voice Activated Phone Answering ...........19
9.3 Enabling/Disabling Voice Activated Intercom .........................19
9.4 Enabling/Disabling Voice Prompts...........................................20
9.5 Enabling/Disabling Sidetone....................................................20
9.6 Delete all Bluetooth Pairing Information ..................................20
9.7 Exit Voice Configuration Menu ................................................20
10. FUNCTION PRIORITY......................................................21
11. STEREO MUSIC ...............................................................22
11.1 By Stereo Audio Cable.............................................................22
11.2 By Bluetooth Wireless Stereo ..................................................22
12. MOBILE PHONE CALL MAKING AND ANSWERING ......23
12.1 Mobile Phone Call Making and Answering ..............................23
12.2 Speed Dialing...........................................................................24
13. TWO-WAY INTERCOM ....................................................25
13.1 Start and End Two-way Intercom .............................................25
13.2 Intercom and Mobile Phone Call..............................................26
13.3 Intercom and GPS ...................................................................26
13.4 Intercom and Two-way Radio...................................................27
14. THREE-WAY CONFERENCE INTERCOM ......................28
14.1 Start Three-way Intercom .........................................................28
14.2 End Three-way Intercom ..........................................................29
15. FOUR-WAY CONFERENCE INTERCOM ........................30
15.1 Start Four-way Intercom ...........................................................30
15.2 End Four-way Intercom ............................................................30

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16. UNIVERSAL INTERCOM..................................................31
16.1 Universal Intercom Pairing .......................................................31
16.2 Two-way Universal Intercom ....................................................31
16.3 Three-way Universal Intercom..................................................32
16.4 Four-way Universal Intercom....................................................33
17. THREE-WAY CONFERENCE PHONE CALL WITH
INTERCOM PARTICIPANT ..............................................35
18. MUSIC SHARING .............................................................36
19. INTERCOM FAILURE .......................................................36
20. INTERCOM RECONNECTION .........................................36
21. RESET TO FACTORY DEFAULT SETTINGS..................37
22. FAULT RESET ..................................................................37
23. FIRMWARE UPGRADE ....................................................38
24. SENA BLUETOOTH CONNECTION CASE STUDIES .....39
25.
OPERATION QUICK REFERENCE .................................... 49
CERTIFICATION AND SAFETY APPROVALS.......................50
• FCC Compliance Statement ........................................................50
• FCC RF Exposure Statement.......................................................50
• FCC Caution ................................................................................50
• CE Declaration of Conformity .....................................................51
• Industry Canada Statement ........................................................51
• Bluetooth License .......................................................................51
• WEEE (Waste Electrical and Electronic Equipment)....................51
SAFETY INFORMATION ........................................................52
• Product Storage and Management .............................................52
• Product Use .................................................................................52
• Battery .........................................................................................53
PRODUCT WARRANTY AND DISCLAIMER..........................54
• Limited Warranty..........................................................................54
• Warranty Exclusions ....................................................................55
• Warranty Service..........................................................................57
• Return for Full Refund..................................................................57

5
SPH10H
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1. INTRODUCTION
Thank you for choosing the Sena SPH10H, Bluetooth
Stereo Headset and Intercom for Half Helmets. With
the SPH10H, you can call handsfree on your Bluetooth
mobile phone, listen to stereo music or voice instructions
of GPS navigations by Bluetooth wirelessly, and have
intercom conversations in full duplex with a passenger or
other motorcycle riders.
The SPH10H is compliant with the Bluetooth 3.0
supporting the following profiles: Headset Profile, Hands-
Free Profile (HFP), Advanced Audio Distribution Profile
(A2DP), and Audio Video Remote Control Profile (AVRCP).
Please check with the manufacturers of other devices to
determine their compatibility with this headset.
Please read this user’s guide carefully before using
the headset. Also check www.sena.com for the latest
version of the user’s guide and additional information
related to Sena Bluetooth products.
The SPH10H features:
•Bluetooth handsfree for Bluetooth mobile phones
•Bluetooth stereo headset for Bluetooth audio devices
such as MP3 players
•
Bluetooth stereo headset for Bluetooth GPS navigations
•Bluetooth intercom up to 500 meters (540 yards)*
•Four-way conference intercom
•Three-way conference phone call with intercom
participant
•Multipoint Bluetooth pairing with GPS navigation or
Sena SR10 Two-way Radio Adapter
•Multipoint Bluetooth for dual mobile phone
•Universal Intercom™
•Speed Dialing
•Sidetone
•Advanced Noise Control™
•Simple ear pad design for quick installation to half
helmets
•Compatible with shorty helmets in the market
•Stereo music by 2.5 mm audio cable
•Firmware upgradeable
Key Specifications:
•Bluetooth 3.0
•Supporting profiles: Headset Profile, Hands-Free
Profile (HFP), Advanced Audio Distribution Profile
(A2DP), Audio Video Remote Control Profile (AVRCP)
* in open terrain

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2. PACKAGE CONTENTS
• SPH10H Headset
Microphone
Status LED
[ LEFT ][ RIGHT ]
MP3 Jack
DC Power Charging &
Firmware Upgrade Port
Speakers
Jog Dial
• Answer and end a mobile phone call
• Reject an incoming mobile phone call
• Start and end intercom conversation
• Volume adjustment by rotating
• Play and pause Bluetooth stereo device
• Track-forward and track-back by rotating
while pressing the button
• Enter into intercom pairing mode
• Enter into voice configuration setting
• Navigate through configuration menu
Phone Button
• Answer and end a mobile phone call
• Speed dial
• Call transfer between mobile phone and
headset
• Enter into mobile phone pairing mode
• Enter into Bluetooth stereo device paring
mode
• Enter into factory reset mode

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3. INSTALLING THE SPH10H ON
YOUR HELMET
1. Insert the two plastic tabs of the SPH10H on the
headset ear pads into the left and right side of your
helmet. You may use the Tab Insertion Tool located in
the package to help insert the plastic tabs into your
helmet. Place the Tab Insertion Tool against the tab
side with velcro. Insert the tab and insertion tool at
the same time into the helmet. When the tab is in the
proper position, slide the Tab Insertion Tool out. The
velcro will now hold the tab securely in place.
• USB Power and Data Cable
• Cigarette Charger
• Stereo Audio Cable
• Tab Insertion Tool

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2. Please make sure that one of the headset ear pads
with the microphone is located on the left side of your
helmet.
3. Tuck in the cable that connects left and right ear pads,
between the helmet shell and protective padding or
inside the helmet.
4. POWERING ON/OFF AND CHARGING
To power on and off the headset, you don’t need
to press and hold any button for several seconds.
Just short press the Jog Dial and the Phone Button
simultaneously, and you will get quick on-and-off
convenience.
4.1 Powering On
Press the Jog Dial and the Phone Button at the same
time for about 1 second to power on. The blue LED
turns on and you will hear ascending beeps.
4.2 Powering Off
Just short press the Jog Dial and the Phone Button
simultaneously, you don’t need to press and hold for
a few seconds. The red LED turns on for a while until
it turns off completely and you will hear descending
beeps.
4.3 Charging
The LED turns on red while charging, and turns to
blue when the headset is fully charged. It takes about
2.5 hours to be completely charged.

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4.4 Low Battery Warning
When the battery is low, the blinking blue LED in
stand-by mode turns to red and you will hear mid-
tone triple beeps and a voice prompt saying “Low
battery”.
4.5 Checking the Battery Level
You can check the battery level in two different ways
when the headset is powering on.
4.5.1 LED Indicator
When the headset is powering on, the red LED
flashes rapidly indicating the battery level.
4 flashes = High, 70~100%
3 flashes = Medium, 30~70%
2 flashes = Low, 0~30%
4.5.2 Voice Prompt Indicator
When you power on the headset, keep pressing the
Jog Dial and Phone Button simultaneously for about
3 seconds until you hear high tone triple beeps. Then
you will hear voice prompt indicating the battery
level. However, if you release the buttons as soon
as the headset turns on, you will not hear the voice
prompt of battery level indication.
5. VOLUME ADJUSTMENT
You can easily adjust the volume by rotating the Jog
Dial. You will hear a beep when the volume reaches
maximum or minimum level. The volume is set and
maintained independently at different levels for each
audio source even when you turn off and on the
headset. For example, once you set the volume for
mobile phone handsfree, it will not change even if
you adjust the volume when you hear Bluetooth MP3
music. So you can always maintain the preferred
optimum volume level for each audio source.

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6. PAIRING THE SPH10H WITH BLUETOOTH
DEVICES
Before using the SPH10H Bluetooth headset with any
of Bluetooth devices for the first time, you need to do
the pairing operation. It can be paired with Bluetooth
mobile phones, Bluetooth stereo devices such as
MP3, or motorcycle specific Bluetooth GPS, and with
other Sena Bluetooth headsets. This pairing operation
is only required once for each Bluetooth device. The
headset will remain paired with the devices and
automatically connects to the paired devices again
when they are within range. You will hear a high tone
single beep and a voice prompt when the headset
connects to the paired device automatically: “Phone
connected” to a mobile phone, “Media connected”
to a Bluetooth stereo device.
6.1 Mobile Phone Pairing
1. Turn on the SPH10H and press the Phone Button
for 5 seconds until the LED flashes red and blue
alternately and you hear multiple beeps. You will
hear a voice prompt saying “Phone pairing”.
2. Search for Bluetooth devices on your mobile
phone. Select the Sena SPH10H in the list of the
devices detected on the mobile phone.
3. Enter 0000 for the PIN. Some mobile phones may
not ask for the PIN.
4. The mobile phone confirms that pairing has
completed and the SPH10H is ready to use. You
will hear a voice prompt from the SPH10H saying
“Your headset is paired”.
5. If the pairing process is not completed within three
minutes, the SPH10H will return to stand-by mode.
6.2 Multipoint Pairing
Typical Bluetooth headsets can connect with only
one HFP (Hands-Free Profile) device, but multipoint
pairing allows the headset to connect with two HFP
devices at the same time. So, when you already have
a mobile phone connected with the SPH10H, you
can also pair and connect a second mobile phone
or other HFP devices such as GPS or Sena SR10,
Bluetooth adapter.
1. To pair the second mobile phone, press the Jog
Dial for 5 seconds again until the red LED is rapidly
flashing and you hear multiple beeps.
2. Within 2 seconds, tap the Phone Button again, then
the LED turns to blue flashing and the beeps turn