Sennheiser TeamConnect User manual

TeamConnect
Meeting and audio conference solution
Instruction Manual

2 | TeamConnect

Contents
TeamConnect | 3
Contents
Important safety instructions ................................................................................5
Package contents......................................................................................................7
The Sennheiser TeamConnect solution..................................................................8
Using the TeamConnect system .............................................................................9
The TeamConnect Quick Guide............................................................................... 9
Using the TeamConnect system for teleconferencing ......................................10
Using the TeamConnect system for web conferencing..................................... 14
Using the TeamConnect system for conferencing applications with mobile
phones or tablet PCs ................................................................................................15
The TeamConnect components...............................................................................16
TeamConnect Central Unit ......................................................................................16
TeamConnect Combox .............................................................................................16
SpeechLine microphones and microphone accessories ....................................17
SpeechLine active loudspeakers............................................................................17
Configuration Manager software ..........................................................................18
Installing and connecting the TeamConnect components..................................19
SL TeamConnect CU1 - Product overview ............................................................ 20
SL TeamConnect CB1 - Product overview ............................................................21
Installing the SL TeamConnect CU1.......................................................................22
Establishing a network connection....................................................................... 23
Connecting the SL TeamConnect CU1 to the telephone landline network.... 25
Connecting the SL TeamConnect CB1 to the SL TeamConnect CU1 ................ 26
Installing the SL TeamConnect CB1 in a meeting room .................................... 26
Using the GPIO port of the SL TeamConnect CB1 ............................................... 27
Connecting a computer ...........................................................................................28
Connecting a headset or an enterprise telephone............................................. 28
Connecting the SL TeamConnect CU1 to a media control system ..................29
Connecting microphones.........................................................................................30
Connecting auxiliary audio devices....................................................................... 30
Connecting audio output signals...........................................................................31
Preparing the Quick Guide and the Room Sticker for the user........................ 32
The Configuration Manager software................................................................... 33
Installing the Configuration Manager software ............................................. 33
Connecting a computer for configuring the system......................................33
Navigating the Configuration Manager software .......................................... 35
Configuring the SL TeamConnect CU1 ..............................................................38
Configuring microphone settings...................................................................... 39
Configuring audio processing settings............................................................. 41
Configuring line input settings .......................................................................... 42
Configuring audio output settings.................................................................... 43
Configuring teleconference settings................................................................. 44
Configuring the settings of the SL TeamConnect CB1................................... 46
Configuring communication settings ............................................................... 47
Using the Device Toolbox .................................................................................... 48
Using the Mixer Console ...................................................................................... 51
Using presets......................................................................................................... 53
Cleaning and maintaining the TeamConnect components.................................54
Specifications ............................................................................................................55
Manufacturer Declarations .....................................................................................58
System Introduction
Installation Guide

Contents
4 | TeamConnect

Important safety instructions
TeamConnect | 5
Important safety instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
9. Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
10. Only use attachments/accessories specified by the manufacturer.
11. Use only with the cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus. When a cart is used, use caution
when moving the cart/apparatus combination to avoid injury from tip-over.
12. Unplug this apparatus during lightning storms or when unused for long
periods of time.
13. Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, such as power-supply cord
or plug is damaged, liquid has been spilled or objects have fallen into the
apparatus, the apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
14. Use the mains plug to disconnect the apparatus from the mains.
15. Warning: To reduce the risk of fire or electric shock, do not expose this
apparatus to rain or moisture.
16. Do not expose this equipment to dripping or splashing and ensure that no
objects filled with liquids, such as vases, are placed on the equipment.
17. The mains plug of the power supply cord shall remain readily operable.
18. Ensure that the power supply is
• properly plugged into the wall socket,
• only operated within the permissible temperature range (see
“Specifications”),
• not covered or exposed to direct sunlight for longer periods of time in
order to prevent heat accumulation.
19. The power supply must be readily accessible so that the equipment can be
easily disconnected from the AC power.
20. Do not attempt to service the power supply yourself, as opening or removing
covers may expose you to dangerous voltage, and will void the limited
warranty.

Important safety instructions
6 | TeamConnect
Risk of fire due to overloading
Do not overload wall outlets and extension cables as this may result in fire and
electric shock.
Danger of hearing damage due to high volumes
This product is used for commercial purposes. Commercial use is subject to the
rules and regulations of the trade association responsible. Sennheiser, as the
manufacturer, is therefore obliged to expressly point out possible health risks
arising from use.
The product can produce sound pressure exceeding 85 dB(A). 85 dB(A) is the
sound pressure corresponding to the maximum permissible volume which is
by law (in some countries) allowed to affect your hearing for the duration of
a working day. It is used as a basis according to the specifications of industrial
medicine. Higher volumes or longer durations can damage your hearing. At higher
volumes, the duration must be shortened in order to prevent hearing damage.
The following are sure signs that you have been subjected to excessive noise for
too long a time:
• You can hear ringing or whistling sounds in your ears.
• You have the impression (even for a short time only) that you can no longer
hear high notes.
Inform all operators about these facts and, if necessary, ask them to set the
volume to a medium level.
Intended use
Intended use of the product includes
• using the product for professional purposes,
• having read and understood this instruction manual, especially the chapter
“Important safety instructions”,
• using the product within the operating conditions and limitations described in
this instruction manual.
“Improper use” means using the product other than as described in this instruction
manual, or under operating conditions which differ from those described herein.

Package contents
TeamConnect | 7
Package contents
1 Central Unit SL TeamConnect CU1
1 Combox SL TeamConnect CB1
1 mains cable (EU, UK or US)
1 power adapter
4 rack mount screws
4 rubber washers for the rack mount screws
8 3-pin orange terminal connectors
2 3-pin green terminal connectors
8 3-pin black terminal connectors
1 6-pin black terminal connector
1 RJ-9 cable
1 RJ-11 cable
2 RJ-45 cables
1 RJ-45 patch cable
1 USB cable
1 quick guide
1 quick guide sticker
1 room sticker
1 safety guide
A list of accessories can be found on the TeamConnect product page at
www.sennheiser.com.
For information on suppliers, contact your local Sennheiser partner:
www.sennheiser.com > “Service & Support”
This instruction manual is divided into two parts:
• The first part gives a general overview of the TeamConnect system, introducing
its usage and components. See “The Sennheiser TeamConnect solution” on
page 8.
• The second part is the installation guide which contains detailed information
on how to install, connect and configure the TeamConnect components. See
“Installing and connecting the TeamConnect components” on page 19.

8 | TeamConnect
The Sennheiser TeamConnect solution
The Sennheiser TeamConnect solution
The Sennheiser Group, with its headquarters in Germany, is one of the world‘s
leading manufacturers of microphones, headphones and wireless transmission
systems. We are shaping today the audio world of tomorrow – that is the
ambition that we and our company live by from day to day. This vision statement
describes what we are hoping to achieve together. The foundation for this is our
history, our culture of innovation and our passion for excellence.
With TeamConnect Sennheiser provides a professional complete audio system
for meeting rooms which require a web and telephone conference infrastructure.
Due to the optimization for speech intelligibility all TeamConnect components
such as microphones and loudspeakers match perfectly.
By using your business devices such as your iPad or your notebook you will be
able to start the meeting immediately. All necessary components are provided
by Sennheiser with the main objective: you care for your business, Sennheiser for
your conversations at meetings.
System Introduction

TeamConnect | 9
Using the TeamConnect system
Using the TeamConnect system
The Sennheiser TeamConnect system can be used for both teleconferencing and
web conferencing applications.
In teleconferences the system is operated with a mobile dialer iOS App for
iPad / iPhone or with a browser-based dialer for computers (e.g. laptop, tablet,
etc.). With the dialer you can establish the telephone connection and control the
audio signals of the teleconference.
For web conferencing you need a computer with a web conferencing software
(e.g. WebEx, Skype, etc.) which you connect via USB to the TeamConnect Combox
in the meeting room. The Combox is the audio interface which is required to
process the audio signals of the web conference in the TeamConnect system.
It is possible to use the TeamConnect system for both teleconferencing and
web conferencing simultaneously.
The TeamConnect Quick Guide
In the meeting room you will find a Quick
Guide which provides an overview of
how to use your personal device for both
teleconferencing and web conferencing. In
the designated text fields, the Quick Guide
contains all information required to start a
teleconference or a web conference.
In case of doubt, refer to your system
administrator for help.

Using the TeamConnect system
10 | TeamConnect
Using the TeamConnect system for teleconferencing
For teleconferences the TeamConnect system is used to establish the telephone
connection and to process all audio signals of the teleconference. The mobile
dialer iOS App or the browser-based dialer are used to operate the TeamConnect
system. You can use the dialer to dial the desired telephone number and to
control all audio signals of the teleconference.
The mobile dialer and the browser-based dialer have the same functionality.
You can use both to select the desired meeting room and then dial a
telephone number to start the teleconference.
To start a teleconference with the mobile dialer iOS App:
XDownload the iOS App “TeamConnect” from the App Store and install it on
your iPad / iPhone.
You can download the iOS App via the QR code on the left or via this link:
https://itunes.apple.com/app/teamconnect/id691162558
You can also perform a search for “Sennheiser TeamConnect” in the App Store.
XConnect your iPad / iPhone via WLAN to the desired network.
XStart the “TeamConnect” mobile dialer iOS App on your iPad / iPhone.
mobile dialer iOS App
“TeamConnect” on iPad / iPhone

Using the TeamConnect system
TeamConnect | 11
XSelect the desired meeting room in the “TeamConnect” App.
XLog in using the room password provided by the system administrator.
XDial a telephone number or select a number from the TeamConnect Phonebook
or the Address Book of your iPad / iPhone to start the teleconference.

Using the TeamConnect system
12 | TeamConnect
To start a teleconference with the browser-based dialer:
XConnect your computer via WLAN or LAN to the desired network.
XOpen a web browser on your computer.
XEnter the address of the meeting room in the address bar of the browser. The
address is provided by the system administrator.
In order to use the browser-based dialer please note that JavaScript and
Cookies must be enabled in your web browser.
browser-based dialer on computer

Using the TeamConnect system
TeamConnect | 13
XEnter the room password provided by the system administrator.
XDial a telephone number or select a number from the TeamConnect Phonebook
to start the teleconference.

Using the TeamConnect system
14 | TeamConnect
Using the TeamConnect system for web conferencing
For web conferences the TeamConnect system is used to process all audio
signals of the web conference. The web conference must be started with a web
conferencing software (e.g. WebEx, Skype, etc.) installed on a computer. The
computer with the web conferencing software is connected to the TeamConnect
system via the TeamConnect Combox in the meeting room, which is the audio
interface for connecting the computer to the TeamConnect system.
To use the TeamConnect system for web conferencing:
XConnect your computer to the TeamConnect Combox with a USB cable.
The TeamConnect Combox is installed in the meeting room.
TeamConnect Combox
Type B Type A
The TeamConnect Combox is detected as the USB audio device “Sennheiser
TeamConnect” and is installed automatically on your computer as a plug &
play audio device.
XConnect your computer to the internet.
XStart your web conferencing software.
XIn your web conferencing software select “Sennheiser TeamConnect” as audio
device for incoming and outgoing audio signals.
All audio signals of your web conference are processed and reproduced via the
TeamConnect system.

Using the TeamConnect system
TeamConnect | 15
Using the TeamConnect system for conferencing
applications with mobile phones or tablet PCs
An additional possibility to start a telephone or web conference is connecting
any mobile phone or tablet PC with a 4-pin 3.5 mm jack socket to the Headset
port of the TeamConnect Combox. For that purpose you need a Sennheiser
EasyDisconnect adapter from 4-pin 3.5 mm jack plug to RJ-9, which is available
as an accessory at www.sennheiser.com.
The required EasyDisconnect adapter consists of the following two parts:
CSTD 01
RJ-9 to EasyDisconnect adapter
Article number: 005362
GSM-ADP-CBB01
EasyDisconnect to 3.5 mm jack plug adapter
Article number: 502729
To connect your mobile phone or your tablet PC to the TeamConnect Combox:
XConnect the RJ-9 connector of the EasyDisconnect adapter to the HS socket of
the TeamConnect Combox.
RJ-9
CB1
EasyDisconnect
TeamConnect Combox
XConnect the 3.5 mm jack plug of the EasyDisconnect adapter to the 3.5 mm
jack socket of your mobile device.
The audio signals of the applications on your mobile device are processed and
reproduced via the TeamConnect system.
Some mobile devices might not be supported and might not work properly
with the TeamConnect system via the EasyDisconnect adapter. This cable
does not support Apple products.

The TeamConnect components
16 | TeamConnect
The TeamConnect components
The following Sennheiser components are part of or compatible with the
TeamConnect system.
TeamConnect Central Unit
The TeamConnect Central Unit is an automatic mixer for processing audio
inputs (e.g. microphones, telephone audio, computer audio) and outputs (e.g.
loudspeakers) for teleconferencing and web conferencing applications.
All components used with the TeamConnect system are connected to the Central
Unit. It has 10 audio input channels for up to 8 microphones and 2 auxiliary audio
devices as well as 8 audio output channels. The network and telephone landline
connections are also established by the Central Unit.
For using the TeamConnect system you do not need to operate the Central Unit
directly. The system is operated via your own device (e.g. tablet, smartphone or
computer). That is why the Central Unit can be installed permanently once all
connections have been established by the system administrator.
TeamConnect Combox
TeamConnect
The TeamConnect Combox is the audio
interface of the TeamConnect system.
It is connected to the Central Unit and
installed in the meeting room. It is used
to add USB audio and headset audio to
the TeamConnect system.
When you use a computer for web conferencing, the TeamConnect Combox is
required to process all audio signals of the computer in the TeamConnect system.
An additional feature of the TeamConnect Combox is the possibility of connecting
a telephone headset or an enterprise telephone for processing the audio signal of
the headset or the enterprise telephone in the TeamConnect system.

The TeamConnect components
TeamConnect | 17
SpeechLine microphones and microphone accessories
The Sennheiser SpeechLine microphone series offers a variety of different
microphones and microphone accessories for different applications. The following
SpeechLine microphones should be used with the TeamConnect system:
MEB 102: install boundary layer microphone (omni-directional)
MEB 104: install boundary layer microphone (with directional characteristic)
MEB 114-S: on-table boundary layer microphone (with directional
characteristic)
For further information on the Sennheiser SpeechLine microphones and
microphone accessories refer to the product page of the SpeechLine
microphone series at www.sennheiser.com or the instruction manual of the
SpeechLine microphone series.
SpeechLine active loudspeakers
The Sennheiser SL Loudspeaker 52 A is part of the SpeechLine product family
and is compatible with the TeamConnect solution. It has been developed to
provide the best possible audio experience and speech intelligibility in meeting
environments.
For further information on the Sennheiser SL Loudspeaker 52 A refer to
the product page at www.sennheiser.com or the instruction manual of the
loudspeaker.

18 | TeamConnect
The TeamConnect components
Configuration Manager software
The Configuration Manager software is used by the system administrator to
set up and configure all components used with the TeamConnect system. It is
not used for operating the TeamConnect system for teleconferencing and web
conferencing.
The Configuration Manager software is required to adjust the settings of the
installed components.
For information on how to adjust the settings in the Configuration Manager
software refer to chapter “The Configuration Manager software” on page 33.

TeamConnect | 19
Installing and connecting the TeamConnect components
Installing and connecting the TeamConnect
components
The Installation Guide is the second part of this instruction manual and provides
detailed information on how to install, connect and configure the different
components and devices of the TeamConnect solution.
The following illustration provides a schematic overview of the components and
connections of the TeamConnect system. The components highlighted in orange
must be accessible for the user in the meeting room. The components highlighted
in blue form the system infrastructure.
Combox
System Infrastructure
Meeting Room
Installation Guide

20 | TeamConnect
Installing and connecting the TeamConnect components
SL TeamConnect CU1 - Product overview
Front
Back
1 42 3
1 ON / OFF hook indicator Indicates if the telephone line is active (blue) or inactive (red)
2 MICROPHONE indicators Indicate which microphone channels are active (blue) or muted (red)
3 METERING indicators Indicate current meter level of the output chosen as the volume channel in the
Configuration Manager software
4 USB port USB 2.0 port for connecting a computer - only for configuring the CU1 with the
Configuration Manager software
5 6 7 8 B9 0 A
5 TELCO telephone interface LINE:RJ-11 socket for connecting the CU1 to the analog landline network
SET: RJ-11 socket for connecting an analog telephone set to the CU1
6 RS-232 control port Control port for connecting a 3rd party media control system (e.g. AMX or
Crestron)
7 LAN RJ-45 socket Ethernet port (10/100 Mbps) for connecting the CU1 to a network
8 LINK IN RJ-45 socket Link input for connecting the CB1 to the CU1
9 MIC / LINE IN inputs Audio input terminal for microphone and/or line level inputs
0 LINE IN inputs Audio input terminal for line level inputs only
A LINE OUT outputs Audio output terminal
B Power adapter input 12 V DC 2.5 A