Sennheiser VMX OFFICE User manual

VMX
OFFICE
Instruction Manual
Bedienungsanleitung
Notice d’emploi
Istruzioni per l’uso
Instrucciones de uso
Manual de utilização
Betjeningsvejledning
Bruksanvisning
Bruksanvisning
Gebruiksaanwijzing

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1
English
Contents
Features ................................................................................................................................... 3
Delivery includes ................................................................................................................... 4
Operating elements .............................................................................................................. 5
Headset ................................................................................................................................ 5
Base Station ........................................................................................................................ 5
Button overview .................................................................................................................... 6
Buttons on the headset .................................................................................................... 6
Buttons on the base station ............................................................................................ 6
Setting up ............................................................................................................................... 7
Connecting the base station to the mains ........................................................................ 7
Connecting the base station to a fixed line phone ......................................................... 7
Type 1:
Connecting the base station to a fixed line phone with a headset socket ............ 7
Type 2:
Connecting the base station to a standard fixed line phone .................................... 8
Type 3:
Connecting the base station to a fixed line DHSG phone .......................................... 8
Connecting the VMX OFFICE system to a computer ........................................................ 9
Connecting the base station to a computer sound card using
an accessory cable ............................................................................................................. 9
Connecting a handset lifter to the base station (optional) ........................................ 10
Adjusting the VMX OFFICE system to your fixed line phone ....................................... 10
Limiting the speaker volume ............................................................................................. 11
Pairing the headset ............................................................................................................. 12
Pairing the headset to a mobile phone ....................................................................... 12
Pairing to other Bluetooth devices .............................................................................. 12
Operating .............................................................................................................................. 13
Charging the headset .......................................................................................................... 13
1. Charging the headset in the base station’s charging slot .................................. 13
2. Charging the headset via the VMX OFFICE car charger unit ............................... 13
3. Charging the headset via a USB socket of a computer ........................................ 14
4. Charging the headset via the USB power supply available as an accessory ... 14
Wearing the headset .......................................................................................................... 14

2
English
Switching on/off .................................................................................................................. 14
Switching the headset on .............................................................................................. 14
Switching the headset off .............................................................................................. 14
Switching the base station off ...................................................................................... 14
Switching the base station on ...................................................................................... 14
Basic telephoning ................................................................................................................ 15
Accepting a call via the base station ........................................................................... 15
Accepting a mobile phone call ...................................................................................... 15
Making a call via the base station ................................................................................ 15
Making a call with the mobile phone or Bluetooth device ...................................... 16
Redialling with the mobile phone ................................................................................ 16
Voice dialling .................................................................................................................... 16
Ending a call via the base station ................................................................................. 16
Ending a mobile phone call ............................................................................................ 17
Advanced call management .............................................................................................. 17
Toggling between calls via fixed line phone and mobile phone ............................ 17
Rejecting a call from the mobile phone or Bluetooth device .................................. 17
Transferring an ongoing call from the mobile phone to the headset ................... 17
Transferring a call from the headset to the mobile phone ..................................... 17
Listening to an external audio source ......................................................................... 18
If you leave the transmission range ................................................................................ 18
Changing the speaker volume .......................................................................................... 19
Changing the ring tone volume ........................................................................................ 19
Muting/unmuting the headset microphone .................................................................. 20
Pairing the headset to the base station ......................................................................... 20
Restoring the factory settings .......................................................................................... 20
Maintenance and care ........................................................................................................ 21
Accessories ........................................................................................................................... 21
If problems occur ... ............................................................................................................ 21
Specifications ....................................................................................................................... 21
Manufacturer declarations ............................................................................................... 22
We have designed this product to give you reliable operation over many years. Over
half a century of accumulated expertise in the design and manufacture of high-qual-
ity electro-acoustic equipment have made Sennheiser a world-leading company in
this field.
Please take a few moments to read these instructions carefully, as we want you to
enjoy your new Sennheiser product quickly and to the fullest.

3
English
Features
Headset features
• VoiceMax™ Dual Microphone techno-
logy
• Adaptive Intelligence: automatically
compensates for ambient noise and
“remembers” the user’s preferred
settings
• 3D ball joint for individual wearing
comfort
• Automatic power off/on when micro-
phone arm is closed/opened
• ActiveGard™ protection against
acoustic shocks
• Bluetooth 2.0: compatible with all
Bluetooth 1.1, 1.2 and 2.0 devices that
support the “hands free” or “headset”
profile
• Supports eSCO (extended Synchro-
nous Connections) improving the
sound quality of the Bluetooth audio
link
• Security: 128-bit digital encryption
• Up to five hours talk time
• Up to 100 hours stand-by time
• Charging directly from your PC and car
adapter
• Superior Sennheiser audio quality
• Two way speaker for choice of left/
right side wearing
• Steel mesh protected speaker unit
• Extremely lightweight and comfort-
able (15 grams)
• Small microphone boom impairs nei-
ther the user's freedom of movement
nor his or her field of vision
Base Station features
• Dual connectivity technology (phone
and PC)
• PC USB interface (accessory cable not
included)
• Direct DHSG fixed line phone support
• AEI phone support via TCI 01 interface
(not included)
• Direct handset lifter support (HSL 10
not included in the delivery)
• Automatic handset switching when
headset is charging
More room to move
The VMX OFFICE system is a Class 2
mobile phone and Bluetooth device
supporting the Bluetooth 2.0 standard.
It provides long-range operation and
maximum compatibility. With the base
station connected to your fixed line
phone and PC, you can roam around the
building up to a distance of 30 m. Addi-
tionally, you can move up to 10 metres
away from your Bluetooth-enabled
devices such as mobile phones, PCs and
PDAs.

4
English
Optimum connectivity
The Bluetooth interface allows the
VMX OFFICE system to be connected to
several devices. Whether you are using a
mobile phone or other phone types such
as smart phones or soft phones – the
VMX OFFICE system is compatible with
all types of speech-based mobile phone
and Bluetooth devices.
The user-friendly pushbutton interface
provides for seamless changeover
between your mobile phone or any
Bluetooth device connected, respec-
tively, and your fixed line phone or PC,
respectively, that is connected via the
base station.
Delivery includes
1 VMX OFFICE Bluetooth headset with
built-in rechargeable Li-polymer
battery
1 VMX OFFICE base station
1 phone connecting cable (already
plugged to the base station)
1 base station power supply
1 USB charging cable
1carchargerunit
1 quick setup guide
1 CD with detailed instruction manual

5
English
Operating elements
Headset
volume up button
volume down button
headset LED
socket for power supply
microphone boom
hook button
speaker
Base Station
charging slot
PHONE button
PHONE LED
AUX button
AUX LED
microphone volume control
EU switch
ABC switch
program button
DC IN socket
AUX/DHSG socket
ACC socket
PHONE socket
HANDSET socket










쐋







6
English
Button overview
Buttons on the headset Buttons on the base station
Button To ... Page
micro-
phone
boom 
switch the headset
on or off 14
accept an incoming call 15
end a call 16
hook
button 
accept an incoming call 15
reject a call 17
end a call 16
transfer a call from
the mobile phone to
the headset
17
activate redialling 16
activate voice dialling 16
volume up
button /
volume
down
button 
change the speaker
volume 19
change the ring tone
volume 19
mute the microphone 20
unmute the microphone 20
volume up
button 
+ micro-
phone
boom 
enter pairing mode 12
Button To ... Page
PHONE
button 
()
activate the connection
to the device connected
to the PHONE socket 
(usually fixed line phone)
15
AUX
button 
()
activate the connection
to the device connected
to the AUX/DHSG
socket (e.g. PC
for VoIP)

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English
Setting up
Upon delivery, the headset and the base
station are already paired. You just have
to:
1. connect the base station to the mains
2. connect the base station to your
fixed line phone and/or PC
3. pair the headset to your mobile phone.
Connecting the base station to
the mains
왘Connect the power supply to the
DC IN socket and to the mains.
All LEDs light up for 2 seconds.
Connecting the base station to a
fixed line phone
Depending on your fixed line phone
system, there are three different ways
to connect the base station:
1. connection to a special fixed line
phone with headset socket
2. connection to a standard fixed line
phone with handset socket
3. connection to a fixed line phone with
DHSG interface
Type 1:
Connecting the base station to a fixed
line phone with a headset socket
If there is a dedicated headset socket at
your phone, it should be used.
왘Connect the cable which is already
connected to the base station
(PHONE socket ) to the fixed line
phone headset socket.
To test the phone connection:
왘Pick up the handset.
If the dial tone is heard in the
handset, the system is connected
correctly.

Please refer to your fixed line
phone manual to find out which
socket should be used for con-
necting.


8
English
Type 2:
Connecting the base station to
a standard fixed line phone
왘Disconnect the handset from your
fixed line phone, but leave it on the
phone.
왘Plug the free handset cable connector
to the base station HANDSET
socket .
왘Connect the cable which is already
connected to the base station
(PHONE socket ) to the fixed line
phone socket where the handset
cable was connected before.
To test the phone connection:
왘Pick up the handset.
If the dial tone is heard in the hand-
set, the system is connected cor-
rectly. If no dial tone is heard, please
refer to “Adjusting the VMX OFFICE
system to your fixed line phone” on
page 10.
Type 3:
Connecting the base station to
a fixed line DHSG phone
왘Connect the accessory cable (RJ 45
DHSG cable, not included) to the
AUX/DHSG socket and to the
DHSG phone.
To test the phone connection:
왘Make sure that the base station AUX
LED is lit. If it is not lit:
Press the AUX button ().
The AUX LED is on lit.
왘Put on the headset.
왘On the headset, press the hook
button .
If the dial tone is heard in the
handset, the system is connected
correctly.
If no dial tone is heard, please refer to
“Adjusting the VMX OFFICE system to
your fixed line phone” on page 10.


For how to connect special
phones with call control,
please contact your service
partner.


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English
Connecting the VMX OFFICE
system to a computer
For multimedia purposes or voice over IP
(internet telephony) you can connect
the VMX OFFICE system to a computer.
There are two ways to connect to a
computer:
1. If your computer features a Bluetooth
interface, you can connect the head-
set directly via Bluetooth as des-
cribed under “Pairing to other Blue-
tooth devices” on page 12. In this
case you do not require the base
station for VoIP.
2. You can connect the base station to a
standard computer sound card using
an accessory cable.
Connecting the base station to
a computer sound card using
an accessory cable
왘Connect the RJ 9 plug of the acces-
sory cable:
– to the AUX/DHSG socket if you
additionally connect a standard
fixed line phone or no phone at all
– to the PHONE socket if you addi-
tionally connect a DHSG phone
왘Connect the cable with 3.5 mm jack
plugs to the RJ 45 plug of the acces-
sory cable.
왘Connect the 3.5 mm jack plugs to the
green headphone output socket and
the red microphone input socket of a
computer sound card.
To test the PC connection:
왘Make sure that the base station AUX
LED is lit. If it is not lit:
Press the AUX button ().
The AUX LED is on lit.
왘Put on the headset.
왘Play a sound file on the PC.
왘On the headset, press the hook
button .
If the sound file is heard in the
headset, the system is connected
correctly.
If no sound file is heard, please refer
to “Adjusting the VMX OFFICE system
to your fixed line phone” on page 10.

Before testing, make sure
that the PC is configured
accordingly.

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English
Connecting a handset lifter to
the base station (optional)
When connecting a Sennheiser Commu-
nications handset lifter (e.g. HSL 10,
see “Accessories” on page 21):
왘Connect the handset lifter to the ACC
socket .
왘Install the microphone as described in
the handset lifter manual.
왘Attach the handset lifter to the
phone as described in the handset
lifter manual.
왘Connect the TCI 01 as described in the
TCI 01 manual.
To test the handset lifter setup:
왘Close and then open the microphone
boom .
The headset LED flashes once
every 5 seconds, indicating that the
headset is in standby mode.
왘Press the PHONE button ().
The connection to the headset can be
established.
왘Press either the hook button or the
PHONE button ().
A wireless link is established between
the headset and the base station. The
handset lifter automatically lifts the
handset and the dial tone is heard in
the headset.
왘If no clear dial tone is heard, please
refer to “If problems occur ...” on
page 21.
Adjusting the VMX OFFICE
system to your fixed line phone
To ensure optimum intelligibility, adjust
the VMX OFFICE system to your phone as
follows:
왘Press the PHONE button ().
왘Wait until the PHONE LED lights up
blue.
The headset is recognised.
왘Put on the headset.
왘Press the hook button .
A wireless link is established between
the headset and the base station.
왘Pick up the phone handset.
왘Adjust the ABC switch so that the
dial tone can be heard loud and clear
in the headset.
HSL 10



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English
왘Turn the microphone volume
control to position 1.
왘Make a test call to someone while
adjusting the microphone sensitivity.
왘Speak to the other party by alter-
nately using the handset and the
headset:
– Start with the handset.
– Switch between the two by press-
ing the PHONE button ().
When the handset is activated, the
PHONE LED lights up blue.
When the headset is activated, the
PHONE LED flashes blue.
왘Turn the microphone volume
control so that
– the other party can hear you at a
comfortable level, whether you use
the headset or the handset,
– you do not hear an echo of your-
self.
After a few seconds, the microphone
volume is adapted to your setting.
왘Hang up the phone and press either
the headset hook button or the
PHONE button ().
Limiting the speaker volume
The VMX OFFICE allows you to limit the
speaker volume of the headset to com-
ply with EU Directive 2003/10/EC.
왘Set the EU switch to the desired
position:
– : The speaker volume is not lim-
ited.
– : When telephoning via the base
station, the speaker volume is
limited. Even if you set the volume
to maximum, the volume will never
exceed 85 dB (A) per day as a
time-weighted average1) value,
which is in compliance with the
EU Noise Directive2).
Mic.Vol.
1)The time-weighted average value is based
on a breakdown of a typical working day
and measured as the sound pressure level
with a B&K HATS (Head and Torso Simula-
tor).


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English
Pairing the headset
Upon delivery, the headset and the base
station are already paired. You can pair
the headset to:
• a mobile phone
• or a similar device with a Bluetooth
“handsfree” or “headset” profile.
Once you have paired and connected to
a Bluetooth device, the headset will
remember this setting and automati-
cally try to connect to the last used
device every time you open the boom
arm.
• If last connected to a base station, the
headset will try to connect to a base
station when the boom arm is opened
the next time.
• After a firmware update, the headset
will automatically connect to a base
station.
Pairing the headset to a mobile phone
왘Make sure that the headset is
switched on and placed close to the
mobile phone.
왘Press and hold the volume up
button and then open the micro-
phone boom .
The headset LED flashes alter-
nately in red and blue, indicating that
the headset is in pairing mode.
왘On the mobile phone, start a search
for Bluetooth devices (see the
manual of your mobile phone) and
follow any instructions displayed on
the mobile phone display.
왘Once the headset is detected by the
mobile phone, select “VMX”.
When the Bluetooth connection is
successfully established, the headset
is identified as “VMX OFFICE” on the
mobile phone display.
왘When the mobile phone prompts a
keyword, enter four zeros (0000).
If pairing was successful, the headset
LED flashes slowly in blue.
Once paired, the mobile phone is able to
transfer the call audio to the headset –
either automatically or manually (please
see the mobile phone manual whether
the call audio is transferred automati-
cally or manually). Most mobile phones
show a headset symbol in their display,
if successfully connected.
Pairing to other Bluetooth devices
If you wish to pair the headset to other
Bluetooth devices, please refer to the
manual of the Bluetooth audio device.
2)EU Directive 2003/10/EC on the minimum
health and safety requirements regarding
the exposure of workers to the risks arising
from physical agents (noise).
Pairing means forming a pair
of devices by establishing a
trusted relationship. This has
to be done only once.
Connecting means establish-
ing a certain Bluetooth con-
nection to the paired device.
This is done each time you
make or receive a call.

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English
Operating
Charging the headset
If you charge the headset for the first time,
allow charging for at least two hours
without interruption. Later, 1½ hours
will suffice to fully charge the battery.
A fully charged headset provides a talk
time of up to five hours or a standby
time of up to 100 hours.
When the battery is about to run flat:
• The headset LED flashes red.
• Three beeps are heard in the headset
every 30 seconds (3x).
• Less than five minutes of talk time are
left.
There are four ways to charge the
battery in the headset:
1. In the base station charging slot .
2. Via the VMX car charger unit.
3. Via any USB socket of a computer.
4. Via the USB power supply available as
an accessory.
If the battery is completely drained, the
headset LED flashes red at the begin-
ning of the charging process. During
charging, the headset LED lights up
red. When charging is complete, the
headset LED lights up blue.
1. Charging the headset in the base
station’s charging slot
왘Take off the headset and close the
microphone boom .
The headset is switched off.
왘Place the headset in the charging
slot .
The headset LED lights up red.
2. Charging the headset via the
VMX OFFICE car charger unit
왘Take off the headset.
왘Connect the small plug of the USB
charging cable to the socket for
power supply .
왘Connect the USB plug of the USB
charging cable to the USB socket of
the VMX OFFICE car charger unit.
왘Connect the car charger unit to the
cigarette lighter in the car.
If you leave the headset
switched on while it is being
charged, the headset remains
connected to the base station.
When a call comes in via the
base station, just remove the
charging cable. The headset
will be ready immediately to
answer the call.
red

14
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3. Charging the headset via a
USB socket of a computer
왘Take off the headset.
왘Connect the small plug of the USB
charging cable to the socket for
power supply .
왘Connect the USB plug of the USB
charging cable to a USB socket of a
computer.
4. Charging the headset via the
USB power supply available as
an accessory
왘Take off the headset.
왘Connect the small plug of the USB
charging cable to the socket for
power supply .
왘Connect the USB plug of the USB
charging cable to the USB socket of
the power supply.
왘Connect the power supply to the
mains.
Wearing the headset
왘Open the microphone boom .
The headset is switched on. The head-
set LED slowly flashes blue.
왘Put on the headset. The headset can
be worn on either the left or right ear.
왘Turn the microphone boom 
towards your mouth.
Switching on/off
Switching the headset on
왘Open the microphone boom .
Switching the headset off
왘Close the microphone boom.
Switching the base station off
왘Unplug the power supply.
Switching the base station on
왘Connect the base station to the mains
as described on page 7.
The speaker operates in
two directions so that you can
wear the headset on either
your left or right ear without
changing it. However, the
speaker is designed so that
other people in the vicinity
cannot listen to the other
party and are not disturbed
by the speaker.
A call from the last used
device is answered imme-
diately by opening the
microphone boom without
any further action (there
might be a little delay
depending on the type of
mobile phone used).
All settings are saved when
the headset is switched
off.

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English
Basic telephoning
Provided the headset is switched on and
in the transmission range of the base
station and/or the mobile phone (see
page 18), you can accept and make calls.
Accepting a call via the base station
When you receive a call either via your
fixed line phone or PC phone1), you hear
a ring tone in the headset. In addition,
the headset LED and the PHONE
LED flash rapidly.
To accept the call from a fixed line phone
when the headset is already switched
on:
왘Press
– the hook button to answer any
call from the phone or PC or
– the PHONE button ()to
answer calls from the phone.
A wireless link is established between
the headset and the base station.
왘If no automatic handset lifter is
installed to your fixed line phone, lift
the handset manually.
The link to the phone is established.
왘Start to talk.
To accept the call when the headset
is switched off:
왘Open the microphone boom .
The headset is switched on and the
call is answered immediately without
any further action (there might be
a delay depending on the type of
phone you use).
왘Put on the headset.
왘Start to talk.
Accepting a mobile phone call
When you receive a call via your mobile
phone, you hear a different ring tone in
the headset. In addition, the headset
LED flashes rapidly.
왘Press the hook button .
A wireless link is established between
the headset and the mobile phone.
왘Start to talk.
If no ring tone is heard in the headset:
왘Press and hold the hook button for
approx. two seconds.
The headset will then answer the
mobile phone call.
Making a call via the base station
왘Press the PHONE button ()or
briefly press the headset hook
button .
A wireless link is established between
the headset and the base station.
1)Only if you use a handset lifter with ring
tone detection or the TCI 01 box or the
Sennheiser Communications USB call con-
trol software.
If an automatic handset
lifter is installed to your
phone, it automatically lifts
the handset as soon as you
press the hook button 
to accept the call.

16
English
왘If no automatic handset lifter is
installed to your fixed line phone,
pick up the phone handset manually.
The link to the phone is established
and the dial tone is heard.
왘Dial the number and talk.
Making a call with the mobile phone or
Bluetooth device
Make sure the headset and the mobile
phone are paired. If they are not paired,
see “Pairing the headset to a mobile
phone” on page 12.
왘Dial the number and talk.
Redialling with the mobile phone
Automatic redialling of the last number
dialled is only possible with certain
mobile phone or Bluetooth devices.
Please refer to manual of your mobile
phone or Bluetooth device.
왘Quickly press the headset hook
button twice.
The last dialled number is redialled.
Voice dialling
The voice dialling function must be
supported by your mobile phone or
Bluetooth device and be activated.
왘Make sure that the recording of your
code word for the voice dialling func-
tion is done with the headset as the
headset provides a better sound
quality than most mobile phone or
Bluetooth device microphones do.
왘Press and hold the headset hook
button until a beep is heard in the
headset.
왘Say the name of the other party.
The mobile phone or Bluetooth device
dials the corresponding number.
Ending a call via the base station
왘Press the PHONE button ()or
the headset hook button .
The wireless link between the head-
set and the base station is termi-
nated.
왘If no automatic handset lifter is
installed to your fixed line phone,
hang up the phone handset manu-
ally.
The link to the phone is terminated.
If an automatic handset
lifter is installed to your
phone, it automatically lifts
the handset.
Some mobile phones require
several double pushes on
the headset hook button
to start redialling.
Not all mobile phones
support this feature.
If an automatic handset
lifter is installed to your
phone, it automatically
hangs up the handset.