Shark S3501NZ User manual

S3501NZ
OWNER’S GUIDE

2 3CUSTOMER CARE - NZ: 0800 002 999 CUSTOMER CARE - AU: 1800 890 840
WHEN USING YOUR SHARK STEAM MOP,
BASIC SAFETY PRECAUTIONS SHOULD
ALWAYS BE FOLLOWED, INCLUDING THE
FOLLOWING:
READ ALL INSTRUCTIONS BEFORE USING
YOUR STEAM MOP.
DANGER OF SCALDING.
Please use caution when using the steam mop. The
steam emitted from the steam mop is very hot.
IMPORTANT:
This appliance is not intended for use by persons with
reduced physical, sensory or mental capabilities, or lack
of experience and knowledge, unless they have been
given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
Children shall not use or play with this appliance. Close
supervision is necessary to keep appliance out of reach
of children during use and cooling.
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:
1Use the system only for its intended use.
2 DO NOT use outdoors.
3 DO NOT leave the appliance unattended when
plugged in. Always unplug the power cord from the
electrical outlet when not in use and before servicing.
4 DO NOT allow the appliance to be used by children.
Close attention is necessary when used near
children, pets or plants.
5Use only as described in this manual.
6Use only manufacturer’s recommended accessories.
7 DO NOT use with damaged cord or plug. Contact
Customer Services or Service Center for the repair or
replacement of the line cord.
8 DO NOT USE if the appliance is not working, has
been dropped, dropped into water, damaged or left
outdoors.
9 NO SERVICEABLE PARTS. Incorrect re-assembly
or repair can cause a risk of electrical shock or injury
to persons when the appliance is used. Contact
Customer Service or Service Center for the repair or
replacement under the warranty agreement.
10 To protect against a risk of electric shock, DO NOT
immerse the steam mop into water or any other
liquids.
11 DO NOT handle plug or steam mop with wet hands
or operate appliance without shoes.
12 DO NOT pull or carry by power cord, use power cord
as handle, close a door on the power cord, or pull
the power cord around sharp edges or corners. Keep
power cord away from heated surfaces.
13 DO NOT unplug by pulling on power cord. To unplug,
grasp the plug not the power cord. Do not use
extension cords or outlets with inadequate current
carrying capacity.
14 DO NOT put any objects into openings. Do not use
with any opening blocked.
15 DO NOT put hands or feet under the steam mop. Unit
gets very hot.
16 Use ONLY on flat, horizontal surfaces. Do not use on
walls, counters or windows.
17 DO NOT use on leather, wax polished furniture or
floors, synthetic fabrics, velvet or other delicate,
steam sensitive materials.
18 Liquid or steam must not be directed towards
equipment containing electrical components, such as
the interior of ovens.
19 DO NOT add cleaning solutions, scented perfumes,
oils or any other chemicals to the water used in this
appliance as this may damage the unit or make it
unsafe for use. If you live in a hard water area, we
recommend using distilled water in your steam mop.
20 When in use, NEVER turn the appliance over or
on its side. NEVER DIRECT STEAM TOWARDS
PEOPLE, ANIMALS OR PLANTS.
21 NEVER LEAVE THE STEAM MOP IN ONE SPOT
ON ANY SURFACE FOR ANY PERIOD OF TIME
WHEN THE CLEANING POCKET IS ATTACHED.
22 Carefully remove the cleaning pocket immediately
after you have unplugged and allowed the steam
mop to cool.
23 When cleaning the steam mop, unplug the power
cord from the electrical outlet and clean with a dry
or damp cloth. Do not pour water or use alcohol,
benzene or paint thinner on the unit.
24 Extreme caution should be exercised when using this
appliance to clean stairs.
25 Never use steam mop without cleaning pocket
attached.
26 Keep your work area well lit.
27 Store steam mop indoors in a cool, dry place.
28 To avoid circuit overload, do not operate another
appliance on the same socket (circuit) as the steam
cleaner.
29 If an extension cord is absolutely necessary, an
extension cord rated a minimum of 15 ampere,
2.08mm2(14 AWG) cord should be used. Cords rated
for less amperage may overheat. Care should be
taken to arrange cord so that it cannot be pulled or
tripped over.
30 DO NOT leave your Steam Mop unattended when
the system is connected to a power supply/electrical
outlet.
31 DO NOT store unit with damp or wet cleaning pocket
attached. Never leave the steam mop in one spot on
any surface for any period of time with a damp or wet
cleaning pocket attached as this will damage your
floors.
32 Always unplug and allow the steam mop to cool
before removing or changing mop heads.
33 Make sure that the water tank door is closed when
using the appliance.
WARNING: Your steam mop is designed
to clean hard floor surfaces that will withstand high
heat. Do not use on unsealed wood or unglazed
ceramic floors. On surfaces that have been treated
with wax or some no wax floors, the sheen may
be removed by the heat and steam action. It is
always recommended to test an isolated area of
the surface to be cleaned before proceeding. We
also recommend that you check the use and care
instructions from the floor manufacturer.
SAVE THESE
INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
For Household Use Only

4 1CUSTOMER CARE - NZ: 0800 002 999 CUSTOMER CARE - AU: 1800 890 840
Contents
Getting Started ..................................................................................................... 2
Using Your Steam Mop .......................................................................................... 5
Using Your Carpet Glider........................................................................................ 7
Care of Your Steam Mop........................................................................................ 8
Troubleshooting Guide......................................................................................... 10
Thank you for
purchasing the
Shark®Steam
Pocket Mop.
Z854
THIS MANUAL COVERS MODEL NUMBER:
S3501NZ 11
TECHNICAL SPECIFICATIONS
Voltage: 220-240V~, 50/60Hz.
Power: 1550 Watts
Water Capacity: 450 ml
IPX4
This appliance complies with the WEEE-Directive 2002/96/EC on the disposal of electrical and electronic
equipment (WEEE).
This appliance complies with the European directives for electromagnetic compatibility (EMC) 2004/108/EC and its
revisions, as well as Low Voltage Directive (LVD) 2006/95/EC and its revisions.
This marking indicates that this product should not be disposed with other household wastes throughout
the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal,
recycle it responsibly to promote the sustainable reuse of material sources. To return your used device,
please use the return and collection systems or contact the retailer where this product was purchased.
They can take this product for environmental safe recycling.
This product has no on/off switch and operates when plugged into the main supply source. Disconnect the plug
from mains after use.
Although the product is not provided with standby mode or off mode, it still fulfills the requirements of 1275/2008/
EC - the directive for Eco-Design requirements since according to technical justification, it is considered as
inappropriate to provide standby and off modes when connecting to mains. To reduce energy consumption be sure
to unplug the unit after use.
GMA-102233-005

2 3CUSTOMER CARE - NZ: 0800 002 999 CUSTOMER CARE - AU: 1800 890 840
Getting Started
jQuick Release Swivel Cord Wrap
k Cord Clips
l Mop Handle
mTelescopic Handle Latch
nWater Tank Viewing Window
oPower-On Blue Light
(Lights up when plugged-in)
pWater Tank Cap
aRectangle Cleaning Pad
bSteam Duster Pad
cTriangle Cleaning Pad
dXL Rectangle Cleaning Pad
eCarpet Glider
f Filling Flask
gTriangle Mop Head
hRectangle Mop Head
iXL Rectangle Mop head
When assembling your steam mop there may be a little
water in or around the water tank. This is because we
test all our steam mops 100% before you buy them, so
you get a quality Shark®Steam Pocket Mop.
jk
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2
3
1
3Snap the mop head into the base to secure it. Press
the release button to exchange mop heads.
ASSEMBLE
1Insert the mop handle into the pump actuator (the
tube that leads to the tank). Push the mop handle
and pump actuator together in until you hear it click
into place.
2Select a mop head and cleaning pad. Fit one side
of the pocket onto the head first, then using the
lavender loop, pull the pocket over the head. Attach
the quick fasteners on the top of the pocket to
secure in place.

4 5CUSTOMER CARE - NZ: 0800 002 999 CUSTOMER CARE - AU: 1800 890 840
3Snap the mop head into the base to secure it.
IMPORTANT: Don’t use on unsealed wood or
unglazed ceramic floors. On surfaces that have been
treated with wax or some no wax floors, the sheen
may be removed by the heat and steam action. It
is always recommended to test an isolated area
of the surface to be cleaned before proceeding.
We recommend that you check the use and care
instructions from the floor manufacturer.
1Turn the water tank cap counter clockwise and
remove from the tank.
Use the filling flask and pour water into the tank.
Please don’t overfill. Replace the cap on the water
tank by turning clockwise and tightening.
2 Select a mop head and cleaning pad. Each mop
head can be used on your floors. The Triangle Mop
Head was specifically designed to reach into those
tight corners and spaces, especially those found
in the bathroom. The XL Mop Head was designed
to make quick work of large open spaces. The
Rectangle Mop Head is completely versatile. Use the
lavender loop on the side of the cleaning pocket to
place around the mop head. Then attach the quick
fasteners on the top of the pocket to secure in place.
You can also use the loop to pull the dirty pocket off
when you are done mopping after it has cooled.
1
Getting Started - cont’d
2
3
Using Your Steam Mop
IMPORTANT: Make sure you don’t use the mop
without attaching a cleaning pocket and adding
water to the tank first. When you are using the
mop for the first time, it might take longer than the
normal 30 seconds to start steaming. Just pump the
handle a few times in a downward motion to prime
the pump and it should be ready.
2Pump the handle a few times in a downward motion.
This pumping action will release steam as you
mop and allows you to customize the amount of
steam you want. Begin mopping with a forward and
backward motion. The natural motion of mopping
will produce steam.
NOTE: Make sure the floors are swept or vacuumed
before using the steam mop.
1Pull and twist the quick release cord holder to unwrap
the power cord completely. A great time saver!
Plug into an electrical outlet. The power “On” light
will turn blue, it takes approximately 30 seconds for
the mop to heat up and the steam to be ready.
2
1
IMPORTANT: First things first, always make sure
the mop is UNPLUGGED from the wall when not
in use. Never fill the mop, attach the mop head,
change or remove the cleaning pocket when the
mop is plugged into the wall. If you have hard water
you might want to use distilled water to prolong
the life of the Shark®Steam Mop. Make sure you
only add water to the tank. Chemicals or cleaning
solution may damage the appliance and could be
unsafe for you and your family.

6 7CUSTOMER CARE - NZ: 0800 002 999 CUSTOMER CARE - AU: 1800 890 840
3For your comfort, you can adjust the height of the
mop. Just lift the latch on the tube 90 degrees to the
open position. Holding the handle, extend the tube
to the height that’s right for you and then close the
latch to the locked position.
4 When one side of the cleaning pocket gets dirty, just
flip the mop head and you can quickly start using
the other side. Dirt can’t hide on either side. Use the
cleaning pockets with the scrubbing strip to clean
very dirty areas.
IMPORTANT: Please wait 3-5 minutes for the
Steam Pocket Mop to cool off before switching the
mop head or the cleaning pockets.
5 When the water tank is empty, the steam mop will
stop producing steam. You can refill the water tank
at any time as long as the mop is unplugged from
the outlet. Follow the instructions from page 4.
This goes for switching the mop heads or cleaning
pockets as well.
IMPORTANT: Never leave the steam mop with a
damp/wet cleaning pocket on any floor surface for
any amount of time as this may damage the floor.
4
3
Using Your Steam Mop - cont’d Using Your Carpet Glider
THE CARPET GLIDER
1 The Carpet Glider can be used with the rectangle mop
head to lightly steam your carpet and area rugs. Just
place the mop head on top of the glider and move
back and forth across a section of the carpet. The
steam mop won’t clean your carpeting or areas rugs,
but it’s great for deodorising and freshening.
NOTE: Please note that the Steam Mop rests on top
of the carpet glider and it is not a fixed attachment.
Do not leave steam mop with carpet glider in one
stationary position for any period of time.
1
The Steam Mop won’t clean your carpeting or
area rugs. However, it’s great for deodorising
and freshening.

8 9CUSTOMER CARE - NZ: 0800 002 999 CUSTOMER CARE - AU: 1800 890 840
Care of Your Steam Mop
2Remove the cleaning pocket by releasing the quick
fasteners and using the lavender loop on the side of
the pocket, avoiding contact with the hot pocket or
dirt. Then empty the water tank.
IMPORTANT: Be very careful because the cleaning
pockets can get very hot from the steam, so use
caution when removing them. Let the unit cool 2-3
minutes.
3To store the Shark®Steam Mop hanging up; first
remove the head (after it has cooled and the steam
has been released) then hang on a large hook.
NOTE: If you want to store it standing upright then
make sure it’s leaning against a wall for added
support and safety. Always store your Steam Mop
with the cleaning pocket removed, away from
children or high traffic areas.
AFTER USE AND STORAGE
1 When you have finished using the steam mop, and
your floors are clean, unplug the cord from the outlet
and move it into an upright position. Let the unit
cool 2-3 minutes and release steam by pumping the
handle several times before removing the cleaning
pocket from the mop head.
2
3
1
2
40°
KEEPING YOUR CLEANING POCKETS AS
GOOD AS NEW
1We recommend washing your cleaning pockets
separately from other fabrics to avoid picking up lint.
Only use liquid detergent (no powder detergent).
Don’t use any fabric softeners or bleach.
Line dry. Do not tumble dry.
2If there are loose threads on the pocket carefully cut
the thread with scissors. Don’t pull on them or cut at
the base.
IMPORTANT: The cleaning pocket may be very hot
from the steam. Use caution when removing. Let the
unit cool for 2-3 minutes.

10 11CUSTOMER CARE - NZ: 0800 002 999 CUSTOMER CARE - AU: 1800 890 840
Troubleshooting Guide
PROBLEM POSSIBLE REASONS & SOLUTIONS
The Steam Mop will not
turn on.
Your Steam Mop should be securely plugged into an electrical outlet only.
Check your fuse or breaker.
Steam Mop will not make
steam.
Prime the pump, see page 5 for more information.
Is there water in the water tank? If not, add water to your Steam Mop following
the instructions.
Steam Mop leaves water on
the floor.
Check to see if your cleaning pocket is too wet. We recommend you unplug the
Steam Mop and change the cleaning pocket.
Make sure the steam pocket is attached correctly.
Steam Mop is hard to push.
Make sure the steam pocket is attached correctly.
Check to see if your pocket is excessively dirty.
Try increasing the height of the pole for better leverage.
Floors are cloudy, streaky or
spotty after steaming.
The cleaning pocket might be dirty. Flip or change the pocket.
If you washed the pocket with powder detergent then the pocket might be ruined.
If you are cleaning in a kitchen area where there might be a build-up of grease
then use a degreasing agent such as an all-purpose cleaner or dish soap and
paper towels to clean the area first.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do you, we recommend switching to distilled water.
ONE (1) YEAR
LIMITED REPLACEMENT WARRANTY STATEMENT
If your product becomes defective due to faulty material or workmanship within a period of 1 year from the date of
purchase, we warrant to do the following:
• For New Zealand Consumers: We will replace the product with a new product, free of charge, or repair the
product at our cost, at our discretion.
• For Australian Consumers: Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Your warranty is subject to the following conditions:
• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped, damaged or
dropped in water. To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance
on your own. If the supply cord is damaged, it must be replaced by a qualified electrician in order to
avoid a hazard. Incorrect re-assembly or repair can cause a risk of electrical shock or injury to persons when
the appliance is used.
• The product has not been misused, abused, neglected, altered, modified or repaired by anyone.
• The product has been subjected to fair wear and tear.
• The product has not been used for trade, professional or hire purposes.
• The product has not sustained damage through foreign objects, substances or accident.
Your warranty does not cover:
• Components that are subject to natural wear and tear caused by normal use in accordance with operating
instructions.
• Unauthorised/improper maintenance/handling or overload is excluded from this warranty.
• For guarantee claims you will need to submit a proof of purchase in the form of a valid receipt that displays
date and place of purchase.
This warranty does not replace but is in addition to your statutory rights.
This warranty does not apply to accessories supplied with the product.
This warranty applies only to the original purchaser and may not be transferred.
Replacement products will be covered by the limited warranty for the balance of the warranty period from the date of
the original purchase.
Please note:
Only defective product or parts returned to place of purchase will be replaced under this warranty.
New Zealand Contact: Australia Contact
Brand Developers Limited Brand Developers Aust Pty Ltd
Unit H, 686 Rosebank Road, 461 Plummer Street,
Avondale 1026, Auckland, New Zealand PORT MELBOURNE, VIC 3207
FAX: [phone] FAX: [phone]
NZ Customer Care 0800 002 999 AUST Customer Care: 1800 890 840

Technical Details
Model number: S3501NZ 11
Input: 1550 Watts
Main unit voltage: 220-240 V~, 50/60Hz
COPYRIGHT© EURO-PRO OPERATING LLC 2014
PRINTED IN CHINA
Illustrations may differ from actual product.
S3501NZ.11.E.150622.2
Printed in China
Z854 IPX4
GMA-102233-005