Shark S3901UKL User manual

S3901UKL
OWNER’S GUIDE
LIFT-AWAY™PRO STEAM
POCKET®MOP

www.lakeland.co.ukwww.lakeland.co.uk
WHEN USING YOUR SHARK®
STEAM MOP, BASIC SAFETY
PRECAUTIONS SHOULD ALWAYS
BE FOLLOWED, INCLUDING THE
FOLLOWING:
READ ALL INSTRUCTIONS BEFORE
USING YOUR SHARK® STEAM MOP.
DANGER OF SCALDING.
Please use caution when using the steam
mop. The steam emitted from the steam
mop is very hot.
IMPORTANT:
This appliance is not intended for use
by persons with reduced physical,
sensory or mental capabilities, or lack of
experience and knowledge, unless they
have been given supervision or instruction
concerning use of the appliance by a person
responsible for their safety.
Children shall not use or play with this
appliance. Close supervision is necessary
to keep appliance out of reach of children
during use and cooling.
IMPORTANT SAFETY INSTRUCTIONS
For Household Use Only
28. To avoid circuit overload, do not operate
another appliance on the same socket
(circuit) as the steam cleaner.
29. If an extension cord is absolutely necessary,
an extension cord rated a minimum of 15
ampere, 2.08mm2(14 AWG) cord should be
used. Cords rated for less amperage may
overheat. Care should be taken to arrange
cord so that it cannot be pulled or tripped
over.
30. DO NOT leave unattended when the
system is connected to a power supply or
electrical outlet. Turn off all controls before
unplugging the unit.
31. DO NOT store unit with damp or wet
cleaning pocket attached. Never leave
the steam mop in one spot on any surface
for any period of time with a damp or
wet cleaning pocket attached as this will
damage your floors.
32. Always unplug and allow the steam mop
to cool before removing or changing mop
heads.
33. Make sure that the water tank door is
closed when using the appliance.
WARNING: Your steam mop is
designed to clean hard floor surfaces that
will withstand high heat. Do not use on
unsealed wood or unglazed ceramic floors.
On surfaces that have been treated with
wax or some no wax floors, the sheen may
be removed by the heat and steam action. It
is always recommended to test an isolated
area of the surface to be cleaned before
proceeding. We also recommend that you
check the use and care instructions from the
floor manufacturer.
SAVE THESE
INSTRUCTIONS
14. DO NOT put any objects into openings. Do
not use with any opening that is blocked.
15. DO NOT put hands or feet under the
steam mop. Unit gets very hot.
16. Use ONLY on flat, horizontal surfaces. Do
not use on walls, counters or windows.
17. DO NOT use on leather, wax polished
furniture or floors, synthetic fabrics, velvet
or other delicate, steam sensitive materials.
18. Liquid or steam must not be directed
towards equipment containing electrical
components, such as the interior of ovens.
19. DO NOT add cleaning solutions, scented
perfumes, oils or any other chemicals to
the water used in this appliance as this
may damage the unit or make it unsafe for
use. If you live in a hard water area, we
recommend using distilled water in your
steam mop.
20. When in use, NEVER turn the appliance over
or on its side. NEVER DIRECT STEAM
TOWARDS PEOPLE, ANIMALS OR
PLANTS.
21. NEVER LEAVE THE STEAM MOP IN
ONE SPOT ON ANY SURFACE FOR
ANY PERIOD OF TIME WHEN THE
CLEANING POCKET IS ATTACHED
AS THIS WILL DAMAGE YOUR
FLOORS.
22. Carefully remove the cleaning pocket
immediately after you have unplugged and
allowed the steam mop to cool.
23. When cleaning the steam mop, unplug the
power cord from the electrical outlet and
clean with a dry or damp cloth. Do not
pour water or use alcohol, benzene or paint
thinner on the unit.
24. Extreme caution should be exercised when
using this appliance to clean stairs.
25. Never use steam mop without the cleaning
pocket attached.
26. Keep your work area well lit.
27. Store steam mop indoors in a cool, dry
place.
WARNING:
TO REDUCE THE RISK OF FIRE, ELECTRIC
SHOCK OR INJURY:
1. Use the system only for its intended use.
2. DO NOT use outdoors.
3. DO NOT leave the appliance unattended
when plugged in. Always unplug the power
cord from the electrical outlet when not in
use and before servicing.
4. DO NOT allow the appliance to be used
by children. Close attention is necessary
when used near children, pets or plants.
5. Use only as described in this manual.
6 . Use only manufacturer’s recommended
accessories.
7. DO NOT use with damaged cord or plug.
8. DO NOT USE if the appliance is not
working, has been dropped, dropped into
water, damaged or left outdoors.
9. NO SERVICEABLE PARTS. Incorrect
re-assembly or repair can cause a risk of
electrical shock or injury to persons when
the appliance is used. Contact Customer
Service.
10. To protect against a risk of electric shock,
DO NOT immerse the steam mop into
water or any other liquids.
11. DO NOT handle plug or steam mop with
wet hands or operate appliance without
shoes.
12. DO NOT pull or carry by power cord, use
power cord as handle, close a door on the
power cord, or pull the power cord around
sharp edges or corners. Keep power cord
away from heated surfaces.
1 3. DO NOT unplug by pulling on power cord.
To unplug, grasp the plug not the power
cord. Do not use extension cords or outlets
with inadequate current carrying capacity.

1www.lakeland.co.ukwww.lakeland.co.uk
Contents
THIS MANUAL COVERS MODEL NUMBER:
S3901UKL 11
TECHNICAL SPECIFICATIONS
Voltage: 220-240V~, 50/60Hz.
Power: 1250 Watts
Water Capacity: 300ml
Euro-Pro, Steam Pocket and Shark are registered
trademarks of Euro-Pro Operating LLC.
Lift-Away is a trademarks of Euro-Pro Operating LLC.
Thank you for
purchasing
the Shark®
Lift-Away™Pro
Steam Pocket®
Mop.
Getting Started ................................................................................................... 2
Getting Started With Your Steam Mop ................................................................ 4
Using Your Steam Mop........................................................................................ 6
Using Your Carpet Glider..................................................................................... 9
Getting Started With Your Removable Handheld Steamer................................... 10
Using Your Removable Handheld Steamer with Direct Steam Nozzle.................. 11
Using Your Removable Handheld Steamer with Accessory Hose ......................... 12
Using Your Removable Handheld Steamer with Grout Scrubber Brush ............... 13
Using Your Removable Handheld Steamer with Window Squeegee .................... 14
Using Your Removable Handheld Steamer with Flat Scrubber............................. 15
Care of Your Steam Mop..................................................................................... 16
Troubleshooting Guide........................................................................................ 18
IPX4
This appliance complies with the WEEE-Directive 2012/19/EU on the disposal of electrical and
electronic equipment (WEEE).
This marking indicates that this product should not be disposed with other
household wastes throughout the EU. To prevent possible harm to the environment
or human health from uncontrolled waste disposal, recycle it responsibly to
promote the sustainable reuse of material sources. To return your used device,
please use the return and collection systems or contact the retailer where this
product was purchased. They can take this product for environmental safe recycling.
This appliance complies with the European directives for electromagnetic compatibility (EMC)
2004/108/EC and its revisions, as well as Low Voltage Directive (LVD) 2006/95/EC and its revisions.

2 3www.lakeland.co.ukwww.lakeland.co.uk
Getting Started
*Phillips or flat head screwdriver can be used. Screwdriver
not included.
When assembling your steam mop there may be a little water in or around the water tank. This is because we
test all our steam mops 100% before you buy them, so you get a quality Shark® Lift-Away™Pro Steam
Pocket®Mop.
l
i
n
op
j
m
k
iDirect Steam Nozzle
jAccessory Hose
kGrout Scrubber Brush
lWindow Squeegee
mFlat Scrubber Tool
nAll-Purpose Scrubber Pad for Flat
Scrubber Tool
oFilling Flask
p(1) 6mm x 48mm Large Screw*
qTote Bag (not shown)
a
c
d
h
e
f
g
b
aMop Handle
bStorage Clip for Direct Steam Nozzle
cSteam Trigger
dRemovable Handheld Steamer
eHandheld Steamer Housing
fAll-Purpose Mop Head
g Cleaning Pockets for the All-Purpose Mop Head (x2)
hCarpet Glider
ACCESSORIES:
DIRECT STEAM NOZZLE
Loosen and dislodge compact dirt found in corners
or tight places. (Fig. 1) Stores easily on the storage
clip on the mop handle.
FLAT SCRUBBER TOOL with ACCESSORY HOSE
Use with the accessory hose to clean a variety of
surfaces such as counter tops, walls, mirrors,and
windows. (Fig. 2)
WINDOW SQUEEGEE
Use with the accessory hose to clean a windows,
mirrors, etc... (Fig. 3)
GROUT SCRUBBER BRUSH
Use with the accessory hose to remove stubborn
messes in hard-treach nooks, corners or grout.
(Fig. 4)
Fig. 1
Fig. 2
CONTROLS:
STEAM TRIGGER
When using the Handheld Steamer, press and hold
the steam trigger to start steaming. (Fig. 5)
STEAM SETTINGS
The Lift-Away™Pro Steam Pocket®Mop
has three unique settings that can be used when
mopping your floors or with the handheld unit.
(Fig. 6)
ON/STEAM SETTING
Press the ON/STEAM SETTING button to
select the type of cleaning that you want. (Fig. 7)
Fig. 5
Fig. 6
Fig. 7
Fig. 3
Fig. 4

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fig. 3
fig. 4
fig. 5
fig. 6
IMPORTANT: Do not use on unsealed wood
or unglazed ceramic floors. On surfaces that
have been treated with wax or some no wax
floors, the sheen may be removed by the heat
and steam action. It is always recommended to
test an isolated area of the surface to be cleaned
before proceeding. We recommend that you
check the use and care instructions from the
floor manufacturer.
NOTE: To prolong the life of your Steam Mop, we
recommend using distilled water.
3Use the loop on the side of the cleaning pocket
to slide the mop head into the pad pocket. Then
secure the quick fasteners on the top of the
pocket to lock in place. (fig. 3)
4Snap the mop head into the mop body by lining
up the groove on the back of the mop body with
the groove on the back of the mop head. Push
until you hear it latch into place. (fig. 4)
5Turn the water tank cap counter clockwise and
remove from the tank. (fig. 5)
Use the filling flask and pour water into the tank.
Do not overfill. Replace the cap on the water
tank. (fig. 6)
IMPORTANT: Always make sure the mop is
UNPLUGGED from the wall when not in use.
Never fill the mop, attach the mop head, change
or remove the cleaning pocket when the mop is
plugged into the wall. To prolong the life of your
Shark®Lift-Away™Pro Steam Pocket®
Mop we recommend using distilled water. Make
sure you only add water to the tank. Chemicals
or cleaning solution may damage the appliance
and could be unsafe for you and your family.
STEAM MOP ASSEMBLY
1Insert the Mop Handle end labeled “Front” into
the Steam Mop Housing. Make sure it is inserted
past the line printed on the pole. Secure the
assembled handle and pole by using the large
screw and a Phillips or a flat head screw driver
(screwdriver not included). (fig. 1)
2Insert the Handheld Steamer into the Steam Mop
Housing. (fig. 2)
Getting Started with Your Steam Mop
fig. 1 fig. 2

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fig. 9 fig. 11
fig. 10
3Press the ON/STEAM SETTING button once for
DUST setting (DUST lighted setting indicator will
flash and turn solid blue when it is ready to use).
DUST setting is a light steam for a quick dusting
and best dry time. (fig. 9)
Press the ON/STEAM SETTING button twice for
MOP. MOP setting is for normal, everyday steam
cleaning. (fig. 10)
Press the ON/STEAM SETTING button three
times for SCRUB. SCRUB setting is for heavy
cleaning and will leave floors damp. Use the
scrubbing side of the cleaning pockets when
using the SCRUB setting.
After you have selected your desired steam
setting, the setting indicator light will flash and
turn solid blue when it is ready to use.
To better understand which steam setting to use
for your cleaning task, see page 8.
4Clean your floors with a forward and backward
motion. (fig. 11)
When you are done, press the ON/STEAM
SETTING button until the light blinks blue as in
standby mode.
NOTE: When using your Shark®Lift-Away™
Pro Steam Pocket®Mop in MOP mode be
careful not to press the steam trigger on the
Handheld Steamer, as it will activate STEAM
SETTING mode. If this happens, press the ON/
STEAM SETTING button one time to reactivate
your steam selection.
IMPORTANT: Make sure you do not use the
mop without attaching a cleaning pocket and
adding water to the tank first. When you are
using the mop for the first time, it might take
longer than the normal 30 seconds to start
steaming.
Using Your Steam Mop
fig. 7
fig. 8
NOTE: Sweep or vacuum your floors prior to
cleaning with your Steam Mop.
1Pull and twist the quick release cord holder to
unwrap the power cord completely. Plug into an
electrical outlet. (fig. 7)
2The ON/STEAM SETTING button will be blue.
If the light does not turn on, reference the
troubleshooting section on page 18. (fig. 8)

8 9www.lakeland.co.ukwww.lakeland.co.uk
6When the water tank is empty, the Steam
Mop will stop producing steam. You can refill
the water tank at any time as long as the
mop is unplugged from the outlet. Follow
the instructions from page 5. This applies to
switching the mop head or the cleaning pocket
as well.
NOTE: Please wait 2-3 minutes for the Steam
Mop to cool off before switching the mop head
or the cleaning pocket. Never leave the Steam
Mop with a damp/wet pocket on any floor.
Using Your Steam Mop - cont’d
Using Your Carpet Glider
THE CARPET GLIDER
1The Carpet Glider can be used with the All-
Purpose Head to lightly steam your carpet and
area rugs. Just place the mop head with the
cleaning pocket attached into the glider. The
recommended steam setting is SCRUB when
using the Carpet Glider. (fig. 13)
2 Move the Steam Mop back and forth across a
section of the carpet. (fig. 14)
5Use the scrub side of the cleaning pocket
to break up the tough stains. Then flip the
mop head over to use the shaggy side of
the cleaning pocket to lift up and lock away
all of the dirt and debris. (fig. 12)
fig. 12
fig. 13 fig. 14
The Steam Mop will not clean your carpeting or
area rugs. However, it is great for grooming and
freshening.
The Shark®Lift-Away™Pro Steam Pocket®Mop has three unique steam settings so
you can use the perfect amount of steam for the cleaning task at hand. See below for tips on
when to use each setting.
Setting Ideal for These Surfaces Recommended Usage
Laminate
Bamboo
Hardwood
Marble
Light cleaning and dusting
Loosen and lift light dirt
Sanitise floors
Hardwood
Marble
Tile
Stone
Tile
Stone
Linoleum
Carpet
(with Carpet Glider)
Basic, everyday cleaning
Remove spots and smaller messes
Clean moderate and heavily-trafficked areas
Sanitise floors
Tough cleaning and removal of stuck-on
messes and stains
Deep clean heavily-trafficked areas
Cut through heavy dirt and grime
Sanitise floors
Freshen area rugs and carpets
DUST
MOP
SCRUB

10 11www.lakeland.co.ukwww.lakeland.co.uk
Cleaning Tip: The Direct Steam Nozzle creates direct steam spray to clean and sanitise
hard to reach nooks & crannies and other places where germs may build up. Use the
Direct Steam Nozzle to loosen and dislodge compact dirt often found in corner and tight
places where traditional methods and cleaning tools tend to push dirt into, making it
tough to reach and clean. Spray direct steam and wipe clean with a wet cloth or paper
towel.
Using Your Removable Handheld Steamer
with Direct Steam Nozzle
Your Shark®Lift-Away™Pro Steam Pocket®
Mop is designed to clean surfaces that
will withstand high heat and moisture.
Do not use on unsealed wood surfaces
(especially wooden antique furniture),
unglazed ceramic tile, painted surfaces
or surfaces that have been treated with
wax, oils, varnishes, or shellac. The sheen
may be removed by the heat, steam, and
friction of the cleaning tools. Lacquer and
polyurethane coatings provide a hard
durable protective finish that withstands
moisture, but it is always recommended to
test an isolated area of the surface to be
cleaned before proceeding.
We also recommend you check the use
and care instructions from the surface
manufacturer.
When cleaning finished wood surfaces,
use broad, continuous cleaning strokes. To
prevent surface damage, avoid focusing
steam or allowing the cleaning tools to sit
in one spot for any amount of time.
Getting Started With Your
Removable Handheld Steamer
1To remove the Handheld Steamer, press and
hold down the Handheld Release Buttons while
pulling out the Handheld Steamer. (fig. 15)
fig. 15
fig. 17 fig. 18
fig. 16
CAUTION: Do not press the steam trigger until
the Direct Steam Nozzle is snapped into the main
nozzle of your Handheld Steamer.
4To remove the Direct Steam Nozzle, press and
hold down the Handheld Release Buttons. Then
slide out the Direct Steam Nozzle using the grip.
CAUTION: Do not press the steam trigger
while removing the Direct Steam Nozzle. Avoid
touching the tip of the Direct Steam Nozzle, as
this will be very hot after steaming.
NOTE: The Handheld Steamer may continue to
emit steam for a few seconds after the trigger is
released. This is normal, and the steaming will
eventually come to a stop.
FOR SPOT CLEANING AND STEAMING
2Remove the Direct Stream Nozzle from the
storage clip on the mop handle and attach it by
pressing the nozzle onto the Handheld Steamer
until it clicks into place. (fig. 16, fig. 17)
3The Handheld Steamer is automatically set to
SCRUB mode. Squeeze the steam trigger to
activate steam. To change modes press the ON/
STEAM SETTING button to select either DUST,
MOP or SCRUB mode. You can change the steam
mode while the Handheld Steamer is in standby
or in use. Once the selected setting indicator
light has turned blue, hold down the steam
trigger to start steaming. (fig. 18)
For effective cleaning, hold the steam output
nozzle 1-2 inches away from the surface you’re
cleaning.

12 13www.lakeland.co.ukwww.lakeland.co.uk
Using Your Removable Handheld Steamer
with Accessory Hose
CAUTION: Do not press the steam trigger
while attaching or removing the Accessory Hose.
CAUTION: Do not use the Accessory Hose
without cleaning tools attached.
1To use the Accessory Hose, first attach the
Accessory Hose to the Handheld Steamer by
snapping the Accessory Hose into the main
nozzle. (fig. 19)
2Select the desired cleaning tool for use. Follow
the cleaning tool sub-assembly instructions for
the selected tool.
3To remove the Accessory Hose, press and hold
down the Handheld Release Buttons. Then slide
out the Accessory Hose using the grip.
(fig. 20)
fig. 19
fig. 20
Using Your Removable Handheld Steamer
with Grout Scrubber Brush
3To remove the Grout Scrubber Brush, press and
hold down the Accessory release button. Then
slide out the Grout Scrubber Brush.
CAUTION: Do not press the steam trigger
while attaching or removing the Grout Scrubber
Brush.
Cleaning Tip: Grout Scrubber Brush is designed for removing stubborn messes in hard-to-
reach nooks, corners and in grout where focused scrubbing power may be needed. The
Grout Scrubber Brush can loosen and dislodge compact dirt often found in corners and
tight places where traditional methods and cleaning tools tend to push dirt into, making
it difficult to reach and clean. Scrub with the Grout Scrubber Brush and wipe clean with a
cleaning cloth.
1Attach the Grout Scrubber Brush by snapping
into the handle of the Accessory Hose. (fig. 21)
2Select either DUST, MOP or SCRUB mode by
pressing the ON/STEAM SETTING button and
wait until the selected setting indicator light
turns solid blue. Hold down the steam trigger to
start steaming. (fig. 22)
fig. 21
fig. 22

14 15www.lakeland.co.ukwww.lakeland.co.uk
Cleaning Tip: To use the window squeegee, work with the vapor jet down using top to
bottom movements. To do this without leaving streaks, use lateral movements from the
top to the bottom of the surface.
Using Your Removable Handheld Steamer
with Window Squeegee
fig. 23
fig. 24
3To remove the Window Squeegee, press and
hold down the Accessory release button. Then
slide out the Window Squeegee.
CAUTION: Do not press the steam trigger
while attaching or removing the Window
Squeegee.
CAUTION: Always avoid any sudden changes
in temperature to prevent breakage of cracks in
windows.
1Attach the Window Squeegee by snapping into
the handle of the Accessory Hose. (fig. 23)
2Select either DUST, MOP or SCRUB mode by
pressing the ON/STEAM SETTING button and
wait until the selected setting indicator light
turns solid blue. Hold down the steam trigger to
start steaming. (fig. 24)
Using Your Removable Handheld Steamer
with Flat Scrubber
Cleaning Tip: The Flat Scrubber is designed for cleaning a variety of surfaces and is
exceptional on those that are large and flat including counter tops, table tops, walls
mirrors, windows, stairs, shelves and other similar surfaces. Super absorbent bonnet
loosens, lifts, and locks in dirt and grime while sanitising at the same time.
CAUTION: Do not press the steam trigger
while attaching or removing the Flat Scrubber
Tool.
CAUTION: Do not use the Flat Scrubber Tool
without the All-Purpose Scrubber Pad attached.
fig. 25
fig. 26
fig. 27
1To attach the All-Purpose Scrubber Pad, place
the pad exterior side down on a flat surface
(lavender tab indicates the bottom of the pad)
and insert the top of the Flat Scrubber Tool into
the top portion of the pad and then pull the pad
over each side of the back edge.
2Press the Flat Scrubber Tool onto the Accessory
Hose until it clicks into place. (fig. 25)
3Select either DUST, MOP or SCRUB mode by
pressing the ON/STEAM SETTING button and
wait until the selected setting indicator light
turns solid blue. Hold down the steam trigger to
start steaming. (fig. 26)
4To remove the Flat Scrubber Tool, press and hold
down the Accessory Hose release button. Then
slide out the Flat Scrubber Tool. (fig. 27)

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DECALCIFYING YOUR STEAM MOP
Calcium and mineral deposits can build up and
impact the performance of your steam mop
over time. To extend the life of your product we
recommend that you use distilled water.
CARE OF YOUR CLEANING POCKETS
1We recommend washing your cleaning pocket
separately from other fabrics to avoid picking up
lint. For optimal cleaning performance pockets
may need to be washed up to (3) three times.
Only use liquid detergent (no powder
detergent). Do not use any fabric
softeners or bleach. Line dry. Do not tumble
dry. (fig. 32)
2If there are loose threads on the cleaning pocket
carefully cut the thread with scissors. Do not pull
on them or cut at the base.(fig. 33)
IMPORTANT: The cleaning pocket may be very
hot from the steam. Use caution when removing.
Let the unit cool for 2-3 minutes.
fig. 32
fig. 33
fig. 34
CLEANING THE NOZZLE
NOTE: To prevent clogging, it is recommended
that you periodically clean the Direct Steam
Nozzle and the extension hose stem with the
cleaning tool provided or a paper clip.
1Your Handheld Steamer should not normally
require cleaning, however, should you notice
a decrease in the steam output, it may be
necessary to remove mineral deposits built up
around the nozzles.
2Unplug the cleaner from the electrical outlet.
3Use the provided nozzle cleaner or a small
diameter stiff metal wire, such as a straightened
metal paperclip, and carefully insert the end of
the wire into the nozzle orifice. See illustration
above. (fig. 34)
4Move the wire back and forth several times to
remove any deposits.
5Plug in the appliance to the power outlet and
test steam output.
40°
PART PART NO.
12 Cleaning Pockets XT3701UKL
ORDERING REPLACEMENT PARTS
To order additional parts and accessories, feel free
to contact us at:
Shark Customer Services
15 Mariner Court
Calder Park
Wakefield
WF4 3FL
Free phone [phone]
www.lakeland.co.uk
AFTER USE AND STORAGE
1When you have finished using the Handheld
Steamer, reattach it to the mop by first placing
the bottom of the Handheld Steamer into the
cradle of the mop housing. (fig. 28)
2Then slide the top end of the Handheld Steamer
into the mop housing and snap into place.
NOTE: Make sure all attachments are removed
before reuniting the Handheld Steamer with the
Steam Mop.
3If you have finished mopping, press the ON/
STEAM SETTING button until the LED light blinks
blue. This stops the unit from steaming. Unplug
the cord from the outlet and place the mop into
the upright position. Let the unit cool for 2-3
minutes.
Remove the cleaning pocket by releasing the
quick fasteners and using the lavender loop on
the side of the pocket, avoiding contact with the
hot pocket or dirt. (fig. 29)
Care of Your Steam Mop
fig. 29
fig. 30fig. 28
fig. 31
4Empty the water tank before storage. Remove the
water tank cap and empty the tank over a sink.
Replace the water cap. (fig. 30)
5To store the Shark®Lift-Away™Pro Steam
Pocket®Mop hanging up, first remove the
head (after it has cooled and the steam has been
released) then hang on a large hook. (fig. 31)
6Place the Direct Steam Nozzle on the storage clip
for easy accessability.

18 19www.lakeland.co.ukwww.lakeland.co.uk
Notes
Troubleshooting Guide
Your steam mop should be securely plugged into an electrical outlet only.
Check your fuse or breaker.
If your unit still does not work,
give us a call at: Freephone 0800 862 0453.
Is there water in the water tank? If not, add water to your steam mop
following instructions on page 5.
If the unit still does not make steam, follow the instructions on page 17 to
clean the nozzle.
Check to see if your cleaning pocket is too wet. We recommend you unplug
the steam mop and change the cleaning pocket.
Make sure the cleaning pocket is attached correctly.
If you have already plugged in your unit, unplug and try a different outlet.
This may reset the standby mode.
Add water to the tank and select steam setting by pressing the standby
button.
If your unit still does not work,
give us a call at: Freephone 0800 862 0453.
Do not leave your steam mop on the floor with a damp or wet cleaning
pocket.
If you’re using tap water, we recommend switching to distilled water.
Make sure the cap is securely on the water tank.
The cleaning pocket might be dirty. Flip or change the cleaning pocket.
If you washed the cleaning pocket with powder detergent, then your pocket
could be damaged and require replacement.
This could also be an indication of prior soap or grease residue that has
accumulated on the floor. As our steam mops use only a small amount of
water, it may not be wet enough to rinse off the accumulation that the
steam is bringing to the surface. We suggest rinsing the floor with nothing
but water, letting it dry, and then steam mopping again with a clean pocket.
One or more rinses generally removes the residue.
A more stubborn case may require you to rinse the floor with a mix of one
part vinegar and two parts water.
Make sure the cleaning pocket is attached correctly.
Check to see if the cleaning pocket is excessively dirty. If so, replace the
cleaning pocket.
The Shark®Lift-Away™
Pro Steam Pocket®Mop
will not turn-on.
The unit will not make
steam.
The Shark®Lift-Away™
Pro Steam Pocket®Mop
leaves water on the floor.
Cannot select steam
setting/flashing blue light
remains on.
The Shark®Lift-Away™
Pro Steam Pocket®Mop
left a white spot on the floor.
Floors are cloudy, streaky
or spotty after steaming.
The Shark®Lift-Away™
Pro Steam Pocket®Mop
is hard to push.
PROBLEM POSSIBLE REASONS & SOLUTIONS

IPX4
Euro-Pro Europe LTD
15 Mariner Court
Calder Park
Wakefield
WF4 3FL
Free phone [phone]
Made for and imported by
Lakeland LA23 1BQ
www.lakeland.co.uk
Technical Details
Model number: S3901UKL 11
Input: 1250 Watts
Main unit voltage: 220-240V~, 50/60 Hz.
Euro-Pro, Steam Pocket and Shark are registered
trademarks of Euro-Pro Operating LLC.
Lift-Away is a trademarks of Euro-Pro Operating LLC.
COPYRIGHT© EURO-PRO OPERATING LLC 2015
PRINTED IN CHINA
S3901UKL_1250W_11_IB_E_150622_1
Illustrations may differ from actual product.