Sharp XE-A212 Installation guide

XE-A212 Frequently Asked Questions Page 1 of 21
XEA212Frequently asked questions.

XE-A212 Frequently Asked Questions Page 2 of 21
How do I prepare my XEA212 for set-up?
Take the XEA212 out of its box, remove the packing materials. Place the XEA212 on
a flat stable surface, close to a power outlet. Also insure it will not be exposed to
direct sunlight, and is away from water (taps, sinks, etc).
How do I clear the XEA212 to ready it for programming?
It is very important that you “initialise” the XEA212 correctly once you have
removed it from the box, and are ready to start programming. If you do not
“initialise” the XEA212, it might not work correctly.
1. Insert the MA key into the mode switch and turn it to the REG position.
2. Insert the plug of the power cord into a power outlet.
This must be done without the batteries installed. If you have installed
batteries; be sure to remove them before you start this procedure.
After about 10 seconds the buzzer will then sound three times. If the buzzer
does not sound three times, please try again.
The cash register has now been “initialised”. If there were any data from a previous
programming attempt they would have been cleared. The display should now show:
NO BATTERY.

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How to install the batteries, and why should I do so?
The XEA212 uses 3 x AA size batteries to hold its preset, and sales data in memory
when it is switched off. If you do not install 3 x AA size batteries; the XEA212 will
be cleared of all preset, and sales data when it is turned off.
1. Lift the printer cover up and forward, and detach it. Be careful of the paper
cutter to avoid cutting yourself.
2. Open the battery compartment cover next to the paper roll cradle.
3. Install 3 alkaline AA size batteries. When the batteries are properly installed
the “No Battery” message on the display will disappear.
4. Close the battery compartment cover.
A set of new alkaline batteries once installed will keep the memory for up to one year
without power. Please see the question on how to replace the batteries for details on
when and how to replace the batteries. If the unit is not used for some months, you
might not get any warning when you turn the XEA212 on that the batteries have
failed. In this instance the XEA212 will initialise itself.

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What sort of paper roll do I use, and how do I install it?
The XEA212 uses a thermally sensitised paper roll which is: 57mm wide. Its
maximum diameter should be no more than 80mm.
1. Remove the print cover, be careful not to cut yourself on the paper cutter.
2. Lift up the green print roller release lever to unlock and open the print roller
arm.
3. Set a thermally sensitive paper roll in the paper roll cradle as shown in the
diagram below:

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4. Feed the end of the paper along with the paper position guides as shown in the
diagram below.
5. While holding down the paper, slowly close the print roller arm, and push
down the arm until you hear a click. This means the arm is locked back in
place. The paper will feed automatically
6. Cut off the excess paper using the edge of the inner cover, and replace the
external printer cover. Press the key to make sure the paper end comes out
of the printer cover and clean paper appears.
If the paper end does not come out. Open the printer cover, and pass the paper
end between the paper cutter and the paper guide of the printer cover, and
replace the cover.
7. If you intend to use the print out as a journal: Insert the paper end into the slot
in the spool. Press the key to feed more paper if required.
Wind the paper two or three turns around the spool shaft. Set the spool on the
bearing and press the key to take up any slack in the paper. Replace the
printer cover.

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How do I set the time and date?
1. Set the mode key to the PGM position.
2. Enter the time as a four digit number. Use the 24 hour format. For example
2:30pm would be entered as 1 4 3 0
3. Press the #key
4. Enter the date as an eight digits using the day-month-year format. For example
5. 7th of December 2010 would be entered as 0 7 1 2 2 0 1 0
6. Press the #key
How do I set a 10% GST rate?
1. Set the mode key to the PGM position
2. Enter: ST 9 1 1 0 ST TL

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How do I set a Department as taxable or not taxable?
1. Set the mode key to the PGM position
Department keys are the keys labeled 1 to 6 above the numeric key pad
2. To make a department taxable, enter:
-1--0-0 -8--1-DEPT KEY TL
For example to make department 1 taxable enter:
-1--0-0 -8--1-- 1 -DEPT 1 KEY TL
For example to make department 1 non-taxable enter:
-8--1-- DEPT 1 KEY -TL

XE-A212 Frequently Asked Questions Page 8 of 21
How do I set the letters GST to print on the receipt?
1. Set the mode key to the PGM position
2. Enter: ST 3 _●_8 __G S _T ST TL
You can enter characters with the QWERTY
key sheet overlay.
How do I set the $ symbol to print on receipts?
1. Set the mode key to the PGM position
2. Enter:
ST 8 5 _●_SPACE SPACE SPACE _$_ST TL
Use the QWERY keyboard overlay as shown above. Enter the 3 spaces and the $
symbol.

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How do I give a department a descriptive name?
1. Set the mode key to the PGM position
Department keys are labeled 1 to 6 above the numeric key pad.
2.
Enter: ST -1-_●_DEPT KEY enter characters
You can now enter up to 16 characters with the QWERTY keyboard overlay.
3. Press the ST to confirm your selection.
4. Press the TL key to save your selection.

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How do I program the PLUs? (Price Look Ups)
The XEA212 is set at Master Reset (Factory Default) to have 210 PLUs. These
PLUs are assigned to 3 keyboard levels. PLUs 1 to 70 are on level one. PLUs 71
to 140 are on level two, and PLUs 141 to 210 are on level three. PLUs are used to
“look up”, a description and price for often sold items.
Please follow the steps below to program a PLU
1. Set the mode key to the PGM position
2. Press a PLU key (1 to 70). These are the numbered keys to the right of the
numeric key pad). If the PLU is on level 2, press the L2 key before the PLU
key. If it is on level 3 press the L3 key before the PLU key
3. For example press _1_ to right of the TL key to select PLU 1.
4. Press the _00_key.
5. Type in you PLU’s description, up to 16 characters. Use the QWERTY key
sheet overlay.
6. Press ST to confirm the description.
7. Use the numeric key pad to enter the PLU’s price in cents. For example
$14.00 is entered as 1400
8. Press ST to confirm the price.

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9. Press one of the department keys above the numeric key pad to associate the
PLU with a department. You must associate a PLU with a department.
10. Press ST to confirm the department association.
Press the _1_on the numeric keypad to select a PLU with a preset price.
Press the _0_on the numeric keypad to select a PLU with an open price.
PLUs with open prices are known as Sub-departments on Sharp ECRs.
11. Press ST to confirm the PLU’s type.
12. Press the TL key to save your PLU

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How do I get my business name and ABN to print on the receipt?
1. Set the mode key to the PGM position
2. Enter: ST 1 1 __3 ST TL
3. Type each line of your information, up to 6 lines as follows:
4. Enter the Top (first) line do the following:
ST 4 _●_1 __use the keyboard to type up to 24 characters
ST TL
5. Enter the second line do the following:
ST 4 _●_2 __use the keyboard to type up to 24 characters
ST TL
6. Enter the third line do the following:
ST 4 _●_3 __use the keyboard to type up to 24 characters
ST TL
7. Enter the fourth line do the following:
ST 4 _●_4 __use the keyboard to type up to 24 characters
ST TL
8. Enter the Fifth line do the following:
ST 4 _●_5 __use the keyboard to type up to 24 characters
ST TL

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9. Enter the sixth (last) line do the following:
ST 4 _●_6 __use the keyboard to type up to 24 characters
ST TL
How do I set the printer to print a receipt or a journal?
The XEA212’s printer can be set print: a receipt, or a journal.
1. Set the mode key to the PGM position
2. To set the printer to print receipts, do the following:
Enter: ST 6 1 1 0 0 011 1 ST TL
3. To set the printer to print a journal, do the following:
Enter: ST 6 0 1 0 0 011 1 ST TL

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How do I allow for printing copy receipts?
1. Set the mode key to the PGM position
2. To allow for printing copy receipts:
Enter: ST 6 3 0 1 0 1 000 1 ST TL
How do I stop a receipt printing at the end of each sale?
1. Turn the Mode key to OP X/Z position
2. Press the -RCPT-key
3. Turn the mode key back the REG position
A receipt will only print after a transaction if you press the -RCPT-key.

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How do I make the decimal point key work; so I can sell other than
full units. For: example 2.5 meters of something?
1. Set the mode key to the PGM position
2. To allow for fractional units:
Enter: ST 5 0 0 0 0 000 0 ST TL
How do I turn off the Electronic Journal full error message?
The XEA212 has an Electronic Journal. It cannot be turned off. It works on a FIFO
(First in First out) basis. When the journal is nearly full the XEA212 will warn you
that this is so. This gives you the option to print the journal before it deletes the
oldest entries to make space for the newest.
You can turn this warning off. To turn this warning off do the following:
3. Set the mode key to the PGM position
4. Enter: ST 6 -8 -0 0 1 0 001 0 ST TL

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How shall I know when it is time to replace the batteries?
The XEA212 will display a low battery warning message “LOW BATTERY”
when the batteries are near to the end of their life. It will display the warning
message “NO BATTERY” when the batteries are past the end of their life, or are
not installed.
The “LOW BATTERY” warning message is normally displayed about 2 days
before the end of the batteries’ life. You should arrange to the replace the
batteries within this period to reduce the chance of losing programming and sales
data from your XEA212. If you see “NO BATTERY” displayed it is important
that you do not turn the XEA212 off until you have replaced the batteries. If you
do turn it off before you have replaced the batteries; you will loose all your
programming and sales data.
To replace the batteries, do the following.
1. Make sure the XEA212 is plugged in.
2. Remove the printer cover.
3. Open the battery compartment cover next to the paper roll cradle, and remove
the old batteries.
4. Install three (3) new alkaline batteries (AA size), in the battery compartment.
Be sure the positive and negative poles of each battery are facing in the correct
direction. When they are installed correctly, the low battery or no battery
message will disappear.
5. Close the battery compartment cover.
6. Replace the printer cover.

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How do I make a sale?
1. Turn the mode key to REG
2. Sign on a clerk. For example to sign on clerk 1 enter:
1 CLK#
3. Enter the a price in cents. For example $15.00 is entered as:
-1-500
4. Press the department key you wish to apply the $15.00 sale to for example
department 2. Department keys are the keys labeled 1 to 6 above the numeric
keypad.
_2_
5. Or Press a PLU key for example _34_to register a pre-programmed item. PLU
keys are the keys labeled 1 to 70 to the right of the TL key
6. Press TL to finalise the sale to cash
The XEA212 display shows “NOT ASSIGNED” and I cannot make a
sale. How to I fix this?
You must sign a clerk on. Please do the following to fix this problem.
1. Press the CL button to clear the “NOT ASSIGNED” message.
2. Enter: 1 CLK# to sign on clerk 1.

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How do I make a Correction after finalizing a Transaction (void mode)?
When you need to correct (void) incorrect entries after the sale has been finalised,
Please use the following procedure:
1. Turn the mode key to the Position with the MA key.
2. Re-enter the sale information you wish to remove. All the amounts you enter will
be removed from the relevant Department and/or PLU as well as the Transaction
totals such as Cash in Drawer. The amounts removed will be added to the Void
Mode Transaction totaliser. A Void Mode receipt will print even if the receipt is
switched off.

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The XEA212 displays “OVER LIMIT” when I try to finalise a sale to
cash. How do I fix this?
1. First you must either: finalise the sale to Credit card CR1 and CR2 or Cheque
CH1 or CH2
or do a subtotal void to clear the sale. Subtotal void is done by entering:
ST ST
2. Turn the mode key to PGM
3. Enter the following:
-8 -ST TL
4. Turn the mode key back to REG.
The “OVER LIMIT” problem should be fixed.

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How do I produce sales reports?
There are two type types of reports: X or e(X)amine reports
Z or (Z)ero reports
X reports read out your sales data, but do not clear it from the XEA212
Z reports read out your sales data, and clear it from the XEA212
There are two levels of X and Z reports: Daily
Period
A daily X report allows you to examine your daily figures anytime during the day
without clearing them.
A daily Z report allows you to print out your daily figures at the end of the day, and
clear them. This is done to ready the XEA212 for the next day’s trading. The daily Z
report also adds its data to the Period report memory.
A Period X report allows you to see your sales data for the period up to the time of the
last Daily Z report.
A Period Z report allows you to print out your period sales data, and clears it to ready
the XEA212 for the next period.
To produce a daily X report, do the following:
1. Turn the mode key to X1/Z1 position
2. Press the TL key
Your daily X report will print.