Sharp XE-A23S User manual

ELECTRONIC CASH REGISTER
INSTRUCTION MANUAL
SHARP ELECTRONICS CORPORATION
Sharp Plaza, Mahwah, New Jersey 07495-1163
1-800-BE-SHARP
For additional information and product registration,
please visit www.sharpusa.com
Printed in Korea
T(TINSE2624BHZZ)
XE-A207/XE-A23S
MODEL
XE-A207
XE-A23S

FCC Regulations state that any unauthorized changes or modifications to
this equipment not expressly approved by the manufacturer could void
the user’s authority to operate this equipment.
Note: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment.
This equipment generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference
in which case the user will be required to correct the interference at his
own expense.
WARNING
CAUTION
The AC power socket-outlet should be installed near the equipment
and should be easily accessible.
WARNING
Shielded interface cables must be used with this equipment to maintain
compliance with EMC regulations.
Please record below the model number and serial number for easy
reference in case of loss or theft. These numbers are located on the
right side of the unit. Space is provided for further pertinent data.
Model Number
Serial Number
Date of Purchase
Place of Purchase
FOR YOUR RECORDS

1
INTRODUCTION
Thank you very much for your purchase of the SHARP Electronic Cash Register, Model XE-A207/XE-A23S.
Please read this manual carefully before operating your register in order to gain full understanding of
functions and features.
Please keep this manual for future reference. It will help you if you encounter any operational problems.
IMPORTANT
• Be very careful when removing and replacing the printer cover, as the cutter mounted on it is very sharp.
• Install the cash register in a location not subject to direct sunlight, unusual temperature changes, high
humidity or splashing water.
Installation in such locations could cause damage to the cabinet and the electronic components.
• Never install the register in saline areas (e.g.: close to the sea).
Installing the register in such locations could cause component failure with the corrosion.
• Never operate the register with wet hands.
The water could seep into the interior of the register and cause component failure.
• When cleaning your register, use a dry, soft cloth. Never use solvents, such as benzine and/or thinner.
The use of such chemicals will lead to discoloration or deterioration of the cabinet.
• The register plugs into any standard wall outlet (120V AC).
Other electrical devices on the same electrical circuit could cause the register to malfunction.
• For protection against data loss, please install two alkaline batteries LR6 (“AA” size) after initializing the
register. When handling the batteries, please observe the following:
Incorrectly using batteries can cause them to burst or leak, possibly damaging the interior of the register.
• RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
• Be sure that the positive (+) and negative (–) poles of each battery are facing in the proper direction
for installation.
• Never mix batteries of different types.
• Never mix old batteries and new ones.
• Never leave dead batteries in the battery compartment.
• Remove the batteries if you do not plan to use the register for long periods.
• Should a battery leak, clean out the battery compartment immediately, taking care to avoid letting the
battery uid come into direct contact with your skin.
• For battery disposal, follow the corresponding law in your country.
• For complete electrical disconnection, disconnect the main plug.
SD logo is a trademark of SD-3C, LLC.
Customer Service Hotline
1-800-BE-SHARP

2
CONTENTS
INTRODUCTION ..............................................................................................................................................1
IMPORTANT ....................................................................................................................................................1
CONTENTS ......................................................................................................................................................2
1 PartsandTheirFunctions ......................................................................................................................6
External View .............................................................................................................................................6
Front view .........................................................................................................................................6
Rear view ..........................................................................................................................................6
Printer .......................................................................................................................................................7
Keyboard ...................................................................................................................................................8
Keyboard layout (for XE-A207) .........................................................................................................8
Function key list ................................................................................................................................8
Keyboard layout (for XE-A23S) ........................................................................................................9
Function key list ................................................................................................................................9
Displays ...................................................................................................................................................10
Operator display .............................................................................................................................10
Customer display ........................................................................................................................... 11
Screen save mode .......................................................................................................................... 11
2 SelectinganOperatingMode ...............................................................................................................12
Operating Modes .....................................................................................................................................12
Mode Selection ........................................................................................................................................13
3 PriortoMakingEntries .........................................................................................................................14
Preparations for Entries ...........................................................................................................................14
Receipt paper roll ...........................................................................................................................14
Receipt ON/OFF function ...............................................................................................................14
Clerk assignment ............................................................................................................................14
Error Warning ..........................................................................................................................................14
Selecting the Function from the Menu .....................................................................................................15
HELP/FAQ Function ................................................................................................................................16
The HELP menu and printing guidance messages ........................................................................16
The FAQ menu and guidance messages .......................................................................................17
4 Entries.....................................................................................................................................................18
Item Entries..............................................................................................................................................18
Single item entries ..........................................................................................................................18
Repeat entries ................................................................................................................................20
Multiplication entries .......................................................................................................................21
Split-pricing entries .........................................................................................................................22
Single item cash sale (SICS) ..........................................................................................................23
Display of Subtotals .................................................................................................................................23
Taxable subtotal ..............................................................................................................................23
Including-tax subtotal (complete subtotal) ......................................................................................23
Finalization of Transaction .......................................................................................................................24
Cash or check tendering .................................................................................................................24
Cash or check sale that does not need any tender entry ...............................................................25
Charge (credit) sale ........................................................................................................................25
Mixed-tender sale (cash or check tendering + charge tendering) ..................................................25
Tax Calculation ........................................................................................................................................26
Automatic tax ..................................................................................................................................26
Manual tax ......................................................................................................................................26
Tax delete .......................................................................................................................................27
Tax status shift ................................................................................................................................27
Auxiliary Entries .......................................................................................................................................28

3
Percent calculations (premium or discount) ..................................................................................28
Discount entries .............................................................................................................................29
Refund entries ................................................................................................................................29
Printing of non-add code numbers .................................................................................................30
Payment Treatment .................................................................................................................................30
Currency conversion .......................................................................................................................30
Received-on-account entries ..........................................................................................................31
Paid-out entries ..............................................................................................................................32
No-sale (exchange) ........................................................................................................................32
Electronic Journal View ...........................................................................................................................33
TRAINING Mode......................................................................................................................................33
5 Correction...............................................................................................................................................34
Correction of the Last Entry (Direct Void) ................................................................................................34
Correction of the Next-to-Last or Earlier Entries (Indirect Void)...............................................................35
Subtotal Void............................................................................................................................................36
Correction after Finalizing a Transaction .................................................................................................36
6 SpecialPrintingFunction .....................................................................................................................37
Copy Receipt Printing ..............................................................................................................................37
7 ManagerMode........................................................................................................................................38
Entering the Manager Mode ....................................................................................................................38
Override Entries .......................................................................................................................................38
8 Reading(X)andResetting(Z)ofSalesTotals ....................................................................................39
How to take a X1/Z1 or X2/Z2 report ..............................................................................................39
View report......................................................................................................................................39
Daily Sales Totals ....................................................................................................................................41
General report ................................................................................................................................41
PLU report by designated range .....................................................................................................42
PLU report by associated department ............................................................................................42
Clerk reports ...................................................................................................................................42
Hourly report ...................................................................................................................................42
Periodic Report Sample ...........................................................................................................................43
General information ........................................................................................................................43
9 PriortoProgramming ............................................................................................................................44
Programming Keyboard Layout ...............................................................................................................44
For XE-A207 ...................................................................................................................................44
For XE-A23S ..................................................................................................................................44
How to Program Alphanumeric Characters .............................................................................................46
Mobile phone method .....................................................................................................................46
Entering character codes ................................................................................................................47
10Programming .........................................................................................................................................48
Basic Instructions.....................................................................................................................................48
Programming screen ......................................................................................................................48
Programming example ...................................................................................................................49
DEPT/PLU Programming.........................................................................................................................51
Department .....................................................................................................................................52
PLU .................................................................................................................................................53
PLU range ......................................................................................................................................53
Functional Programming..........................................................................................................................54
Discount (-) .................................................................................................................................55
Percent (0 , %2) ..........................................................................................................................56
Manual tax ......................................................................................................................................56
RA ...................................................................................................................................................57
PO ..................................................................................................................................................57

4
Cash in drawer ...............................................................................................................................57
Media Key Programming .........................................................................................................................58
Cash key (Cash) .............................................................................................................................58
Check key (Check) .........................................................................................................................59
Charge key (Charge) ......................................................................................................................59
Currency conversion (CONV1, CONV2) ........................................................................................60
Function Text Programming .....................................................................................................................61
Personnel Programming ..........................................................................................................................62
Clerk ...............................................................................................................................................62
Manager .........................................................................................................................................63
Mode Pass Code ............................................................................................................................63
Training Clerk .................................................................................................................................63
Terminal Programming.............................................................................................................................64
Date/Time Setting ....................................................................................................................................64
Date/time ........................................................................................................................................64
Optional Feature Selection ......................................................................................................................65
Basic System ..................................................................................................................................66
Function Prohibit .............................................................................................................................67
Function Authority ...........................................................................................................................68
Function Selection ..........................................................................................................................69
Print Selection ................................................................................................................................70
Report Programming ...............................................................................................................................72
Zero skip .........................................................................................................................................73
Print select ......................................................................................................................................74
Z Counter ........................................................................................................................................75
Z1 General report ...........................................................................................................................75
Electronic Journal ...........................................................................................................................75
Message Programming............................................................................................................................76
Receipt logo ....................................................................................................................................76
Device Conguration Programming .........................................................................................................77
Keyboard ........................................................................................................................................77
Display ............................................................................................................................................78
Printer .............................................................................................................................................78
EFT .................................................................................................................................................78
Tax Programming.....................................................................................................................................79
Tax system ......................................................................................................................................80
Tax 1 through 4 ...............................................................................................................................81
Doughnut exempt ...........................................................................................................................83
Automatic Sequencing Key Programming ...............................................................................................84
Key Sequence ................................................................................................................................84
Reading of Stored Programs ...................................................................................................................85
Program reading sequence ............................................................................................................85
Sample printouts .............................................................................................................................86
EFT Test Function ....................................................................................................................................92
SD CARD Mode.......................................................................................................................................93
Inserting and removing an SD memory card ..................................................................................93
SD card formatting ..........................................................................................................................93
Folder creating ................................................................................................................................93
Folder name selecting ....................................................................................................................94
Data saving ....................................................................................................................................94
Data loading ...................................................................................................................................95
11ElectronicJournal .................................................................................................................................96
Electronic journal ............................................................................................................................96

5
12OperatorMaintenance ...........................................................................................................................97
In Case of Power Failure .........................................................................................................................97
In Case of Printer Error ............................................................................................................................97
Cautions in Handling the Printer and Recording Paper ...........................................................................97
Cautions in handling the printer ......................................................................................................97
Cautions in handling the recording paper (thermal paper) .............................................................97
Installing Batteries ...................................................................................................................................98
Replacing the Paper Roll .........................................................................................................................99
Recording paper specications ......................................................................................................99
Installing the Paper Roll ..................................................................................................................99
Replacing the receipt paper roll ....................................................................................................100
Removing a Paper Jam ................................................................................................................100
Cleaning the Printer (Printer Head/Sensor/Roller).................................................................................101
Removing the Drawer ............................................................................................................................102
Opening the Drawer by Hand ................................................................................................................102
Drawer Lock Key ...................................................................................................................................102
Before Calling for Service ......................................................................................................................103
13Specications ......................................................................................................................................104

6
1PartsandTheirFunctions
ExternalView

■Frontview
Printer cover
Operator display
Keyboard
Drawer
Drawer lock
SD card slot
(Refer to the “SD CARD Mode” section.)
Check slot

■Rearview
Customer display
RS232 connector

7
Printer
The printer is a thermal printer, and therefore it does not require any type of ink ribbon or cartridge. The
average life of the printer is approximately 6 million lines.
When removing the printer cover, lift up its rear.
When installing the printer cover, hook it on the pawls on the cabinet and shut it.
CAUTION:Thepapercutterismountedontheprintercover.Becarefulnottocutyourself.
Printer cover
Printer head
Sensor
Roller
Print roller arm
NOTE Do not attempt to remove the paper with the print roller arm in the hold position. This may result
in damage to the printer and printer head.

8
Keyboard

■Keyboardlayout(forXE-A207)

■Functionkeylist
{Receipt paper feed key PLU/sub-department key
RReceipt print key Department code entry key
Function menu key Department shift key
aAuto key
CLK#
Clerk code entry key
wTax1 shift key Department 1-32 key
0Percent 1 key FI Cursor (up/down arrow) key
-Discount key mMode key
tVoid key Escape/Cancel key
HHelp key zCharge key
fRefund key Electronic journal view key
@Multiplication key xCheck key
PDecimal point key ;Non-add code/Time display/Subtotal key
lClear key ACash/Amount tender/No sale key
0 9
:Numeric key

9

■Keyboardlayout(forXE-A23S)

■Functionkeylist
{Receipt paper feed key PLU/sub-department key
RReceipt print key Department code entry key
Function menu key Department shift key
aAuto key
CLK#
Clerk code entry key
wTax1 shift key Department 1-32 key
0Percent 1 key FI Cursor (up/down arrow) key
-Discount key mMode key
tVoid key Escape/Cancel key
yFrequently Asked Questions key zCharge key
fRefund key Electronic journal view key
@Multiplication key xCheck key
PDecimal point key ;Non-add code/Time display/Subtotal key
lClear key ACash/Amount tender/No sale key
0 9
:Numeric key

10
Displays

■Operatordisplay
•Screenexample1(REGmode)
Salesinformationarea:
When a transaction information occupies more
than 2 lines, you can scroll to the direction by
using the F I keys. Sales information you have
just entered such as items and prices will appear
between 1st line and 2nd line.
Total is always appear at 3rd line.
NumericEntryArea:
Statusarea:
Mode name Status
information
Clerk code
Receipt ON/OFF status indicator (R) : Appears when the receipt ON-OFF function signs OFF.
Electronic journal near full indicator ( ) : Appears ( ) when the used memory is 80%.
: Appears ( ) when the used memory is 90%.
: Appears ( ) when the used memory is 95%.
Sentinel mark (X) : Appears when the cash in drawer exceeds a programmed sentinel
amount. The sentinel check is performed for the total cash in
drawer.
•Screenexample2(PROGRAMmode)
Programming area: Programmable items are
listed.
Statusarea:
Mode name Clerk code

11
The display can be tilted back and forth to the
best operational viewing angle.
NOTE
Do not try to force the display beyond its full
position.

■Customerdisplay

■Screensavemode
When you want to save the electric power or save the display’s life, use the screen save function. This
function can turn off the display and the LCD backlight when any clerk does not operate the register for an
extended period of time. You can program the time for which your register should keep the normal status (in
which the backlight is “ON”) before it goes into the screen save mode.
This register will enter the screen save mode two minutes later by default.
To go back to the normal mode, press any key.
The backlight in display is a consumable part.
When the LCD display may no longer be adjusted and become darker, you should replace the LCD unit.
Consult your authorized SHARP dealer for further details.

12
2SelectinganOperatingMode
When you turn the register on and press the m key, the mode selection window will appear on the display,
listing available operating modes as shown below.
Modeselectionwindow
OperatingModes
You can select any mode other than REG from the list in the mode selection window. Your register supports
the following operating modes:
REG mode
This mode allows you to enter various sales information. The mode selection
window does not list this mode. To select this mode from the mode selection
window, press the a key.
OPXZ mode This mode allows clerks to take X or Z reports on their sales information.
OFF mode This mode locks all operations of the register. When you select this mode, the
window will disappear. Pressing any key turns the register ON.
VOID mode This mode allows correction after nalizing a transaction.
X1/Z1 mode This mode is used to take various daily total reports (X1/Z1 reports).
X2/Z2 mode This mode is used to take various weekly or monthly reports (X2/Z2 reports).
PROGRAM mode This mode is used to program various items.
SD CARD mode This mode allows you to save and load the data of your register to and from an SD
card.

13
ModeSelection
Procedure
Press the m key. The following mode screen is displayed.
Use one of the following ways:
• Move the cursor to the desired option by using the F or I key, and press the A key.
• Enter the desired option number by using a numeric key and press the A key.
NOTE When you want to enter the REG mode, simply press the a key.

14
3PriortoMakingEntries
PreparationsforEntries

■Receiptpaperroll
If the receipt paper roll is not set in the register or it is getting low, install a new one according to section
“Replacing the Paper Roll” under “Operator Maintenance.”

■ReceiptON/OFFfunction
You can disable receipt printing in the REG mode to save paper using the receipt function.
ForXE-A207
Press the F key. Select “8 RECEIPT SW” and press the A key. Select “OFF” to disable receipt
printing and press the A key. When the function is in the OFF status, the receipt off indicator “R” is
highlighted.
ForXE-A23S
Press the y key. Select “2 RECEIPT SW” and press the A key. Select “OFF” to disable receipt
printing and press the A key. When the function is in the OFF status, the receipt off indicator “R” is
highlighted.
NOTE Your register will print reports regardless of the receipt state. This means that the receipt roll
must be installed even when the receipt state is “OFF”.

■Clerkassignment
Prior to any item entries, a clerk must enter his/her clerk codes into the register.
To sign on:
Clerk code Secret code
(In case secret code is 0000)
L A
To sign off: L
ErrorWarning
In the following examples, your register will go into an error state accompanied with a warning beep and the
error message on the display. Clear the error state by pressing the l key and then take the proper action
to remedy the problem.
• When you exceed a 32-digit number (entry limit overow):
Cancel the entry and reenter a correct number.
• When you make an error in key operation:
Clear the error and try the entry again.
• When you make an entry beyond a programmed amount entry limit:
Check to see if the entered amount is correct. If it is correct, it can be rung up in the MGR mode.
Contact your manager.
• When an including-tax subtotal exceeds eight digits:
Clear the error message by pressing the l key and then press a media key to nalize the
transaction.

15
Errorescapefunction
To quit a transaction due to an error or an unforeseen event, use the error escape function as shown below:
Transaction
To clear the error state
la a
The transaction is voided (treated as a subtotal void) and the receipt is issued by this function. If you have
already entered a tendered amount, the operation is nalized as a cash sale.
SelectingtheFunctionfromtheMenu
Your register allows you to select functions from the menu.
The menu can be opened by pressing the F key.
•FUNCTIONMENU
Procedure
Selection of the function
(using the I or F key)
F
Entry of the function no.
(using the numeric N key (N: 1 to 8))
a To cancel
A
The function menu is displayed.

16
HELP/FAQFunction
The HELP/FAQ function allows you to print guidance messages for basic operation procedure of the register.
FAQ function: only for the XE-A23S

■TheHELPmenuandprintingguidancemessages
Press the H key to display the HELP menu. This menu provides a list of the procedures for which
you can print the guidance messages.
Procedure
H
Entry of the menu no.
(using the numeric N key (N: 1 to 10))
a To cancel
A
The HELP menu is displayed.
Selection of the function
(using the I or F key)
(N: 10)
Example Keyoperation Print
(For the XE-A207) H 1
A
HELP menu list 1 DATE/TIME
(for the XE-A207) 2 TAX
3 DEPARTMENT
4 LOGO
5 SALES REPORT
6 RECEIPT
7 CLERK
8 SD CARD
9 PC S/W INSTALL
10 OTHERS

17

■TheFAQmenuandguidancemessages
Press the y key to display the FAQ menu. This menu provides a list of the procedures for which you can
perform it or print the guidance messages.
Procedure
Example Keyoperation Print
(For the XE-A23S) y 1
2
HELP menu list 1 DATE/TIME
(for the XE-A23S) 2 TAX
3 DEPARTMENT
4 LOGO
5 SALES REPORT
6 RECEIPT
7 CLERK
8 SD CARD
9 PC S/W INSTALL
1 HELP MENU
y
2 RECEIPT SW
3 SUPPLY INFO
4 SERVICE &
SUPPORT
To display the HELP
menu and print
guidance messages
To perform the
receipt ON/OFF
function
To print guidance
messages for the
supply information
To print guidance
messages for service
and support information
Entry of the menu no.
(using the numeric N key (N: 1 to 9))
a To cancel
a To cancel
A
Selection of the function
(using the I or F key)
The HELP menu is displayed.The FAQ menu is displayed.

18
4Entries
ItemEntries

■Singleitementries
Departmententries
For a merchandise classication, the register provides a maximum of 99 departments. To the departments,
group attributes such as taxable status are applied to items when they are entered.
NOTE When those departments for which the unit price has been programmed as zero (0) are entered,
only the sales quantity is added.
•Whenusingthedepartmentkeys(fordepartment1to32)
For department 1 to 16, enter a unit price and press a department key. If you use a programmed unit
price, press a department key only.
For department 17 to 32, enter a unit price, press the d key and press a department key. If you use
a programmed unit price, press the d key and press a department key.
Procedure
Department key (for department 1 to 16)
Department key (for department 17 to 32)
Unit price *
(max. 8 digits)
When using a programmed unit price
d
* Less than the programmed upper limit amounts
•Whenusingthedepartmentcodeentrykey
Enter a department (dept.) code and press the d key, then enter a unit price and press the A
key.
If the department code is programmed to preset price entry (“PRESET”) type and a unit price is preset,
the register will nish its registration operation.
Procedure
Unit price *
(max. 8 digits)
Dept. code
(1-99)
d A
When the department of “PRESET” type is entered.
When using a programmed unit price
* Less than the programmed upper limit amounts
(for department 1 to 99)
NOTE You can directly enter the code No. of the department using the numeric key.
For the code No. exceeding the gure on the numerical key board (33 and above), use this
function.