Sharp SHV40 Installation guide

BasicManual
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theenvironmentandreusevaluableresources.
(tollfree)
CustomerServiceCenter
Forinquiries,call:
Forgeneralinformation,charges,andoperationassistance
Fromfixed-linephones:Fromaucellphones:
areacodenotrequired
areacodenotrequired
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Forservicecancelationprocedureincaseoflossortheft
(tollfree)
onyouraucellphone.
RepairandDeliveryServiceCenter
Forloss,theftordamage(tollfree)
Fromfixed-linephones/aucellphones:
Businesshours:9:00to20:00(7daysaweek)
Businesshours:9:00to20:00(7daysaweek)
Businesshours:24hours(7daysaweek)
0120-925-919
Incaseabovenumbersarenotavailable,calltoll-free:
0120-977-033(exceptOkinawa)
0120-977-699(Okinawa)
Incaseabovenumbersarenotavailable,calltoll-free:
0120-925-314
The company names and product names appearing in this manual are
trademarks or registered trademarks of their respective holders.
For exemptions, refer to “Notes on Usage” available on the au homepage.
November2017,1stEdition
Soldby:KDDICORPORATION,
OKINAWACELLULARTELEPHONECOMPANY
Manufacturedby:SHARPCORPORATION
濡れた状態での充電は、
異常な発熱・焼 損などの
原因となり大変危険です。

Preface
Thank you for buying the “AQUOS sense SHV40” (simply called the “SHV40”
or the “product” from here on).
Before using the product, be sure to read the “Basic Manual” (this manual)
and “Notes on Usage”/“Setting Guide” available on the au homepage to
ensure correct use. After you have finished reading the manuals, be sure to
keep them accessible and store the printed manuals (“取扱説明書” (Basic
Manual), “ご利用にあたっての注意事項” (Notes on Usage) and “設定ガイド”
(Setting Guide)) (Accessories) in safe places so that you can refer to them
whenever you need them.
List of Packaged Items
Before you start using the product, make sure that you have all the following
packaged items with the product.
SHV40
•取扱説明書 (Basic Manual) (Japanese)
•ご利用にあたっての注意事項 (Notes on Usage) (Japanese)
•設定ガイド (Setting Guide) (Japanese)
The following items are not included in the package.
•ROBOQUL
•au Nano IC Card 04
•microSD memory card
•AC adapter
•Earphone
•USB Type-C™ cable
•Purchase a specified charger (sold separately).
◎The battery is built into the product.
◎Illustrations of cell phones in this manual are only for reference. They may
look different from the actual product.
1

Instruction Manual
■“Basic Manual” and “Setting Guide”
The “Basic Manual” (this manual) and “Setting Guide” available on the au
homepage describe basic operations of major functions.
■“Online Manual” (Japanese)
You can check the “Online Manual” (Japanese) that describes details of
various functions on the au homepage.
（https://www.au.com/online-manual/shv40/）
Use the following steps to check the “Online Manual” on the product.
On the home screen →“App list screen” →[Support] →[取扱説明書]
(Instruction Manual).
■“Full Instruction Manual” (Japanese)
You can check “取扱説明書 詳細版” (Full Instruction Manual) (Japanese) that
describes detailed of various functions on the au homepage.
（https://www.au.com/support/service/mobile/guide/manual/）
2

Illustrations and Descriptions in This Manual
■Note on Key Illustrations
In this manual, the key illustrations are simplified as shown below.
u
d
f
■Description of Operations for Selecting Item/Icon/Key
etc.
In this manual, operation procedures are described as below.
Description Explanation
On the home screen →
“App list screen” →
[Phone] →Enter “141”
→[ ].
On the AQUOS Home screen, swipe/flick up the
Hot Sheet at the bottom of the screen to switch
to the App list screen, and then tap “ Phone”.
Continue by tapping “ ”, “ ”, and
“ ”, and finally “ ”.
f(hold down for at
least 2 seconds).
Hold fdown for at least 2 seconds.
* Tapping is to select a key or icon displayed on the screen by lightly tapping it with
your finger.
■Notes on Illustrations/Screenshots
Screenshots and operations in this maul are based on attaching an au Nano
IC Card 04 to the product.
Illustrations and screenshots may differ from actual screen. Portions of the
screen are sometimes omitted.
Actual screen
In this manual, part of the
screen such as icons are
omitted.
In this manual
◎Explanations of this manual are based on the case when the color of the
main unit is “Opal Green” as an example.
◎Explanations of this manual are based on the case when the product is
held vertically. If you hold it horizontally, menu items/icons/on-screen keys
etc. may be different.
◎Descriptions in this manual are based on operation in AQUOS Home.
Operations may be different if home applications have been changed (by
using “Home applications”, etc.).
◎Menu items, layers and icons described in this manual may be different
according to functions being used and conditions.
◎In this manual, “au Nano IC Card 04” are abbreviated as “au IC Card”.
◎In this manual, “microSD™ memory card (commercially available)”,
“microSDHC™ memory card (commercially available)” and
“microSDXC™ memory card (commercially available)” are abbreviated
as “microSD memory card” or “microSD”.
◎All of the indicated amounts exclude tax unless otherwise specified.
◎The company names and product names appearing in this manual are
trademarks or registered trademarks of their respective holders. Also, ™
and ® marks are sometimes omitted.
3

Cell Phone Etiquette
■Use of cell phones is not allowed in the following
places!
•Do not listen to music or watch videos while driving a car or riding a
motorbike or bicycle. Use of a cell phone while driving a car or riding a
motorbike is prohibited by law. (Use of a cell phone while riding a bicycle
may be punishable by some regulations.) Be attentive to traffic around you
while walking. Not being able to hear surroundings or looking only at the
display may cause a traffic accident. Be careful especially at train crossings,
on station platforms, and at crosswalks.
•Since using the product on airplanes is restricted, follow the instructions
given by the respective airlines.
■Be considerate of people around you
•Do not make calls in theaters, museums, libraries, and other similar places.
Turn power off or turn on manner mode so as not to disturb others around
you with your ringtones.
•Do not use the cell phone outside in town where you might hinder other
pedestrians.
•Viewing a cell phone screen while walking is a serious hazard. Do not
suddenly stop to talk on/operate the cell phone or do so while walking.
•Move to areas where you will not inconvenience others on bullet trains, in
hotel lobbies, etc.
•Refrain from talking in a loud voice.
•Check whether sound from earphones, etc. is audible when near others on a
train.
•Obtain the permission of other people before you take their photos with the
cell phone's camera.
•Keep general morals when you use the camera function.
•Some people close to you in crowded places such as packed trains may be
using a cardiac pacemaker. Turn on “Airplane mode” or turn the cell phone
off in such places.
•Abide by the rules of hospitals and other medical institutions where it is
forbidden to use or carry cell phones.
Names and Functions of Parts
■Front/Left Side/Right Side
①au IC Card/microSD memory card tray
②In camera lens
③Earpiece (Receiver)/Speaker
④Proximity sensor/Light sensor
Proximity sensor prevents inadvertent operations of the touch panel during
a call.
Light sensor detects the ambient brightness and adjusts the brightness of
display.
⑤ud Volume up/down key
Adjust the volume.
⑥fPower key
Turn the screen on/off.
Hold it down to turn on/off the power, restart the product, etc.
⑦Display (Touch panel)
The display surface is covered by the protective film. Remove it when you
use the commercially available one.
4

⑧Fingerprint sensor
Use to unlock the lock screen etc. by fingerprint authentication. Also, set it
to use as the home key.
⑨Charging/Incoming indicator
While charging, it illuminates in red/green according to the battery level.
Even after charging (battery level 100%), indicator remains lit in green if a
specified charger (sold separately) is connected.
While receiving a mail and new notification, it flashes according to the
setting.
■Back/Top and Bottom
⑩Wi-Fi®/Bluetooth®antenna
⑪Mobile light
⑫Internal antennas
⑬Out camera lens
⑭GPS antenna
⑮&mark
Hold it over a reader/writer when using Osaifu-Keitai®/NFC.
⑯Earphone/Microphone jack
⑰External connection jack
Use when connecting ROBOQUL (sold separately), TypeC Common AC
Adapter 01 (sold separately), USB Type-C cable (commercially available),
USB cable for peripherals (commercially available), etc. to the product.
When you connect ROBOQUL (sold separately), TypeC Common AC
Adapter 01 (sold separately), USB Type-C cable (commercially available),
etc. to the product, the geomagnetic sensor of the product is affected by
the magnetism of connected devices and it may not function properly.
When you use functions and applications using the geomagnetic sensor,
remove the cable.
⑱Mouthpiece (Microphone)
◎The back cover of the product cannot be removed. Removing it forcibly
may cause damage or a fault.
◎The battery is built into the product, and cannot be removed by the
customer. To force the power off, refer to “Turning the Power Off Forcibly”
(▶P.11)
au IC Card/microSD memory card tray
◎Note that pulling or applying excessive force on an au IC Card/microSD
memory card tray may cause damage.
Proximity sensor/Light sensor, earpiece (receiver)/speaker, mouthpiece
(microphone)
◎Product earpiece also serves as a speaker. Volume is set to increase
gradually to prevent sound from being emitted loudly near ear when
switching to hands-free talk or ending talk.
◎Placing stickers, etc. over the proximity sensor/light sensor may prevent
the product from operating properly.
◎Covering the earpiece (receiver)/speaker or mouthpiece (microphone)
with stickers, fingers, etc. may hinder product performance.
Internal antennas, Wi-Fi®/Bluetooth®antenna, GPS antenna
◎Antennas are built into the product. Do not cover with hand during calls
or data communication. Doing so may affect call/communication quality.
Earphone/Microphone jack
◎An earphone/microphone with the switch or depending on the type of the
earphone/microphone, it may not be available with the product.
5

IMEI plate
◎A plate with the sticker which the IMEI number (International Mobile
Equipment Identifier) is printed is stowed near the au IC Card/microSD
memory card tray. Except when the IMEI number is required such as
requesting servicing or repairs, do not pull out the plate or remove the
sticker.
When pulling out the IMEI plate
①With the display side upward, pull out the au IC Card/microSD memory
card tray.
(For details on pulling out the au IC Card/microSD memory card tray,
refer to step 1“Attaching the au IC Card” (▶P.7).)
②Place your finger (nail) on the hole in the IMEI plate, and pull out the
IMEI plate.
(Do not pull the IMEI plate all the way out.)
* If the IMEI plate is difficult to pull out, place the catch on the underside of
the au IC Card/microSD memory card tray (side with no printing) in the
hole in the IMEI plate from above, and pull out the IMEI plate.
(Be sure to remove the au IC Card and microSD memory card from the
tray beforehand.)
IMEI plate
Tray underside
Catch
Hole in IMEI plate
Catch (tray underside)
au IC Card/microSD
memory card tray
◎Note that pulling out the IMEI plate forcibly or adding forces on it may
damage the plate.
◎If you accidentally pull out the IMEI plate, slowly return the IMEI plate to
the original position while taking care not to insert it too deep.
◎You can also operate the product to confirm the IMEI.
On the home screen, “App list screen” →[Settings] →[About phone] →
[Status] →[IMEI information] and confirm the IMEI field.
au IC Card
The au IC Card records your personal information such as phone numbers.
This product supports au Nano IC Card 04.
au Nano IC Card 04
IC (metal) part
Front Back
◎Note the followings since using the au IC Card may cause a fault or
damage easily.
•Do not touch the IC (metal) part of the au IC Card.
•Confirm the orientation for inserting.
•Do not attach or remove it forcibly.
◎When the au IC Card is not attached properly or any trouble is found,
error messages are displayed.
◎Do not misplace the au IC Card once it is removed.
◎Do not insert the au IC Card attached with a conversion adapter. May
cause a fault.
◎Make sure to unplug the USB Type-C plug such as TypeC Common AC
Adapter 01 (sold separately) from the product when attaching or
removing the au IC Card.
6

Attaching/Removing the au IC Card
Attaching the au IC Card
Before attaching the au IC Card, turn the product off.
Also, attach it with the display side turned up.
1With your finger on the groove, pull out the au IC Card/
microSD memory card tray.
Groove
2Put the au IC Card to the au IC Card/microSD memory card
tray with the IC (metal) side turned down.
Check the direction of the au IC Card and put it securely.
Not to let the au IC Card lift up from the card tray.
If the au IC Card does not fit the card tray, may cause a fault.
Notches
IC (metal)
3Insert the au IC Card/microSD memory card tray all the
way to the product horizontally.
Push the ○areas securely and make sure there is no space between the
product and the card tray.
Attaching or removing the au IC Card/microSD memory card tray
◎Take care not to lose or damage the removed au IC Card/microSD
memory card tray.
◎When pulling out the card tray from the product, pull it slowly and
horizontally with the display side turned up.
•Pulling out the card tray forcefully or obliquely may cause damage.
•When pulling out the card tray with the display side turned down or the
product stood upright, the au IC Card or microSD memory card being
attached to the card tray may be off and cause loss.
◎When attaching the card tray, insert it slowly with the display side turned
up and make sure there is no space between the product and the card
tray.
•Do not insert the card tray the other way around. Failure to do so may
cause damage it.
•Inserting the card tray not deeply enough may cause impairment of the
waterproof/dustproof property or prevent the product from functioning
properly.
•For details on closing the card tray, refer to “Closing the au IC Card/
microSD memory card tray” on the “Notes on Usage”.
7

Removing the au IC Card
Before removing the au IC Card, make sure to turn the product off.
Also, remove it with the display side turned up.
•For details on attaching or removing the au IC Card/microSD memory card
tray, refer to “Attaching the au IC Card” (▶P.7).
1With your finger on the groove, pull out the au IC Card/
microSD memory card tray.
2Removing the au IC Card from the au IC Card/microSD
memory card tray.
3Insert the au IC Card/microSD memory card tray all the
way to the product horizontally.
8

Using a microSD Memory Card
Attaching a microSD Memory Card
Before attaching a microSD memory card, make sure to turn the product off.
Also, attach it with the display side turned up.
•For details on attaching or removing the au IC Card/microSD memory card
tray, refer to “Attaching the au IC Card” (▶P.7).
1With your finger on the groove, pull out the au IC Card/
microSD memory card tray.
2Put the microSD memory card to the au IC Card/microSD
memory card tray with the terminal (metal) side of the
memory card turned down.
Check the direction of the au IC Card and put it securely.
Not to let the microSD memory card lift up from the card tray.
If the microSD memory card does not fit the card tray, may cause a fault.
3Insert the au IC Card/microSD memory card tray all the
way to the product horizontally.
◎Make sure that the top/bottom and front/rear of the microSD memory card
are facing correctly.
Attaching it forcibly may cause damage.
◎Do not touch the terminal part of a microSD memory card.
Removing the microSD Memory Card
Before removing a microSD memory, make sure to turn the product off.
Also, remove it with the display side turned up.
•For details on attaching or removing the au IC Card/microSD memory card
tray, refer to “Attaching the au IC Card” (▶P.7).
1With your finger on the groove, pull out the au IC Card/
microSD memory card tray.
2Removing the microSD memory card from the au IC Card/
microSD memory card tray.
3Insert the au IC Card/microSD memory card tray all the
way to the product horizontally.
◎The microSD memory card may become warm after a long time use, but
this is not a fault.
9

Charging
Charging
When you purchase the product, the internal battery is not fully charged. Be
sure to charge the internal battery before use.
•If the performance of the battery does not recover (e.g. the usable time after
each charge has become extremely short), the internal battery may be at the
end of service life. On the home screen →“App list screen” →[Settings] →
[About phone] →[Status] →[Battery status] to check the charging
performance of the internal battery.
•While charging, the charging/incoming indicator illuminates in red, and the
battery icon is displayed with superimposed. Even after charging (battery
level 100%), indicator remains lit in green if a specified charger (sold
separately) is connected.
◎The product may become warm while charging, but this is normal.
◎Depending on the operation procedure and usage environment, the
temperature inside the product may get high and the product may even
get heated. In such case, charging may stop for security reasons.
◎Charging the internal battery while using the camera function etc. may
lengthen the charging time.
◎If you perform various operations with a specified charger (sold
separately) connected to the product, charging/discharging may take
place repeatedly in a short time. Frequently charging the internal battery
shortens its service life.
◎If you charge the internal battery when the battery has run out, the
charging/incoming indicator may not illuminate soon. However, charging
is in progress.
◎If the charging/incoming indicator flashes in red, force the power off (▶
P.11) and turn the product on again. If the indicator continues to flash,
stop charging the internal battery and contact an au shop or the Repair
and Delivery Service Center.
Charging with the Specified AC Adapter (Sold
Separately)
The followings are the explanation of how to connect TypeC Common AC
Adapter 01 (sold separately) to charge. For details on the specified AC
adapter (sold separately), refer to “Peripheral Devices” (▶P.23).
1Insert the power plug of TypeC Common AC Adapter 01
(sold separately) into a 100V AC outlet.
2Insert the USB Type-C plug of TypeC Common AC Adapter
01 (sold separately) to the external connection jack of the
product in the direction of the arrow.
100V AC
outlet
TypeC Common AC Adapter
01 (sold separately)
External
connection jack
USB Type-C plug
3When charging is finished, pull out the USB Type-C plug of
TypeC Common AC Adapter 01 (sold separately) straight
from the external connection jack of the product.
4Unplug the power plug of TypeC Common AC Adapter 01
(sold separately) from the outlet.
◎Although you can charge the internal battery while the power is turned
on, charging time lengthens.
10

Turning the Power On/Off
Turning the Power On
1f(hold down for at least 3 seconds) while the product
is turned off.
◎ The initial setting of the touch panel will be executed until “AQUOS”
disappears from the screen after the power is turned on. Do not touch the
screen, otherwise touch panel operations may not be performed properly.
◎ When you turn the power on for the first time after purchasing the product,
the initial setting screen is displayed automatically. For details on the initial
setting, refer to “Setting Guide” available on the au homepage.
Turning the Power Off
1f(hold down for at least 2 seconds).
2[Power off].
■Restarting the Product
You can restart the product after turning it off.
1f(hold down for at least 2 seconds).
2[Restart].
■Turning the Power Off Forcibly
You can force the product to turn off if the screen freezes or you are unable to
turn the product off.
1f(hold down for at least 8 seconds).
Release your finger after the product vibrates to turn the power off.
◎If the power is turned off forcibly, unsaved data will be deleted. Do not
turn the power off forcibly unless you cannot operate the product.
■Booting in Safe Mode
Turn the product off then boot it in a state close to that at time of purchase.
If operation of the product is unstable, it may be due to applications installed
after purchasing the product. If symptoms improve when booted in safe mode,
uninstalling the applications you installed may remedy symptoms.
1f(hold down for at least 2 seconds).
2Long touch “Power off” →[OK].
“Safe mode” is displayed at the bottom of the screen.
To end safe mode, restart the product.
◎When the product is turned off, you can boot it in safe mode by f(hold
down for at least 3 seconds) to turn it on, and then holding down d
until the lock screen is displayed after the SHARP logo appears.
◎It is recommended that you back up your data on the product before
booting in safe mode.
◎Widgets that you yourself created may be deleted.
◎Safe mode is not a normal state for the product to be booted in. End safe
mode before normal use.
Turning the Screen On/Off
If you press for no operation is made for a specified time, the screen is
turned off.
■Turning the Screen On
1fwhile the screen is turned off.
◎When you put the product in your pocket, bag, etc., turn the screen off.
Not doing so may cause inadvertent operations.
11

■Turning the Screen On by Holding
If “Turn screen on by holding” is set, lift the product and keep it stationary to
turn the screen on. (This function is enabled when you purchase the product.)
◎In the following cases etc., the screen may not be turned on.
•When you are moving with the product held (while walking, getting in a
car, etc.)
•When you keep the product moving before or after lifting it
•When you lift the product vertically or horizontally
Lock Screen
The lock screen is displayed if you turn the screen on.
If you register your fingerprint, you can unlock the screen just by touching the
fingerprint sensor.
《Lock screen》
①Wallpaper
②Notifications area
Notifications for missed calls, new e-mail/SMS, etc. appear as a pop-up.
Double-tap notification for corresponding screen.
Drag notifications area down for list of notifications. Tap notifications for
corresponding screen.
③Activate voice search
Swipe “ ” to top of screen to activate Google voice search™.
④Clock area
⑤EMOPA area
When “エモパー” (EMOPA) is set to ON, various information delivered by
EMOPA is displayed.
⑥Screen lock
Swipe “ ” to top of screen to unlock the screen.
•If a password, etc. is set in “Screen lock”, it is displayed as .
⑦Activate camera
Swipe “ ” to left of screen to activate “Camera” application.
Switching the Display Language to English
You can switch the display language for function names and other items to
English.
1On the home screen →“App list screen”
2[設定] (Settings).
3[言語と入力] (Languages & input).
4[言語] (Languages).
5[言語を追加] (Add a language).
6[English].
7Long touch “English (United States)” and drag it to the top
of the list.
12

Using the AQUOS Home
AQUOS Home is a home app that consists of the home screen (Desktop
Sheet/Hot Sheet) and App list screen.
On the Desktop Sheet of the home screen, you can register shortcuts for
applications/functions and widgets, while on the Hot Sheet of the home
screen, you can register shortcuts for applications/functions. On the App list
screen, installed applications are displayed.
■Viewing the AQUOS Home
Swipe/flick up the Hot Sheet of the home screen to switch to the App list
screen.
Swipe/flick down the top of the App list screen to switch to the home screen.
《Home screen》 《App list screen》
①Status bar
②Desktop Sheet
Flick it to the left or right to switch pages.
③App
④Page Indicator
When switching pages on the Desktop Sheet, indicates the present display
position.
⑤Hot Sheet
You can register a shortcut for the favorite applications and functions to
start quickly.
⑥Navigation Bar
⑦Search
Use quick search box.
⑧Folder
Tap a folder →select a folder name to change the folder name. “Unnamed
Folder” is displayed on the folder without setting the name.
When the indicator is displayed by tapping the folder, flick it to the left or
right to switch pages.
⑨Display the App list screen
Tap it to switch to the App list screen.
13

Checking Product Status
Icons
The notification icons to notify you of a missed call, a new mail message, a
running operation, etc. are displayed on the left side of the status bar, while
the status icons to show the status of the product are on the right side.
■Main Notification Icons
Icon Description
Missed call
New au-mail message
New SMS message
New PC-mail message
New Gmail™ message
Making a call, talking, receiving a call
Call on hold
Talking in high quality sound with a model supporting VoLTE
provided by au.
Answering memo information
Available space on the internal memory being run out
Update available
Installation completion of application
Software update available
Icons collected
■Main Status Icons
Icon Description
Time
～ Battery level
～: Battery level display : No battery
•While charging, the battery icon is displayed with
superimposed.
•Percentage of the remaining battery level appears on the left
side of the battery icon.
Airplane mode set
～ Signal strength (Receiving electric field)
～: Level display : Out of service area
•The icon indicating network is displayed at the upper left.
: LTE/WiMAX 2+ available*
•During a communication, the icon is displayed with
superimposed.
Roaming
Manner mode status
: Standard manner mode : Total silence mode
: Alarms only mode : Priority only mode
During a call using hands-free
Microphone set to “Mute” during a call
Answering memo set
: No Answering memo
: Answering memo (one to nine entries)
: Answering memo (ten entries)
* Both “LTE” and “WiMAX 2+” networks are available. “4G” is displayed for either
network. Your cell phone connects to the network deemed to be the least congested
according to the network traffic.
Using the Notification/Status Panel
In the notification/status panel, you can check the details on notification icons
and status icons or activate an application corresponding to the icon.
You can also set the manner mode, Airplane mode, etc.
■Displaying the notification panel
1Slide the status bar down.
■Displaying the status panel
1Drag the status bar down with your two fingers.
14

■Viewing the Notification/Status Panel
《Notification panel》
《Status panel》
①Function buttons
Change settings of the frequently used function. Operations are different
depending on the functions.
•In the status panel, flick it to the left or right to switch pages.
②Notification
Check the status of the product and notifications. Tap notifications to
activate corresponding application.
•Flick notifications to the left or right to delete them. Some notifications
cannot be deleted.
•Slide the displayed area up to view hidden notifications.
•Slide notifications up or down using two fingers or pinch in/pinch out to
switch between detailed and simple views. In the detailed view, reply
messages etc. from the displayed menu directly.
•Long touch notification to make notification settings for the application.
③Settings
Tap it to make various settings for the product.
④Switching button
Tap it to switch the notification panel and status panel.
⑤Clear all
Tap it to clear all the notifications. You may not be able to delete a
notification depending on the notification.
⑥Brightness adjusting bar
Slide the bar to set the brightness.
⑦Edit
Change or rearrange the displayed function buttons.
◎Slide the screen up/down to switch the notification panel/status panel.
15

Setting the Manner Mode
Set not to disturb others around you in public.
1Display the status panel →Tap “Manner mode” in function
buttons.
《Manner mode setting screen》
①Type of manner mode
②Explanation of operations
③Duration until disabling manner mode
④More settings
⑤ON/OFF setting
Tap it to disable the manner mode.
⑥Done
Finish the manner mode setting.
Setting App Permissions
When you activate applications/functions to access to the function or
information of the product for the first time, the confirmation screen for
requesting the permission of access authority is displayed.
Example: Activating Album
1On the confirmation screen of “First things first” →[NEXT].
2[DENY]/[ALLOW].
In general, tap “ALLOW” and allow the application to use the functions.
If there are multiple functions to use, operate in the same way.
■Setting Functions to Use
You can make settings for the functions to use by following steps below as
well.
■Setting functions to use by application
1On the home screen →“App list screen” →[Settings] →
[Apps].
2Select an application →[Permissions].
3Select a function.
■Setting applications to use by function
1On the home screen →“App list screen” →[Settings] →
[Apps] →[ ] →[App permissions].
2Select a function.
3Select an application.
◎If you deny the permission, the application/function may not be activated
or the use of function may be restricted.
◎The explanation screen for permissions may be displayed depending on
the applications/functions. Also, multiple confirmation screens may be
displayed or the displayed contents may differ. Check the displayed
contents carefully and follow the on-screen instructions.
◎In this manual, some description of the confirmation screens may be
omitted.
16

Switching Input Methods
You can switch input methods for character entry.
* Following operation explanations use “Japanese S-Shoin”.
1On the character entry screen, [ ] →[Japanese S-Shoin].
Switching Software Keyboards
* Following operation explanations use “Japanese S-Shoin”.
1On the character entry screen, [ ] →[Input UI] →
[QWERTY keyboard]/[12 keyboard].
Checking Your Own Phone Number
1On the home screen →“App list screen” →[Settings].
Your phone number appears below “Phone number”.
Setting Airplane mode
1On the home screen →“App list screen” →[Settings] →
[More] →[Airplane mode].
Product's Storage
You can save data on the internal memory and the microSD memory card.
Internal memory Save application, data on each application, media files
such as images shot by screenshot.
microSD memory
card
Save media files etc.
17

Updating Software
The product supports the software update.
The software update function can also be used for operating system updates.
An operating system update is a software update which also includes
updating of the product's operating system.
1On the home screen →“App list screen” →[Settings] →
[About phone] →[System updates].
Start to check whether software update is necessary or not. Tap “Check
for update” to check it. When it is necessary, you can download and
install data for software update.
•Slide the status bar down, tap the notification and follow the on-screen
when appears in the status bar.
2[DOWNLOAD] →[RESTART & INSTALL].
■Notes on Software Update
•You are charged for data communication when connecting to the Internet
from the product by using data communication. Large-volume data
communication occurs in particular for operating system updates. Use of
Wi-Fi®is recommended.
•When software update is necessary, you will be informed on au homepage,
etc. For details, contact an au shop or Customer Service Center (call toll-free
157). In addition, users of the SHV40 will receive a notice from au, when
software update is necessary to improve the functionality of the SHV40.
•It is recommended to back up your data before updating software.
•If the software update is performed, the product will restart before and after
the update.
•If the software update has failed or stopped, perform the same procedures
again.
•If the software update fails, it may become impossible to operate the
product. If this happens, bring it to an au shop or PiPit (not accepted by
some shops).
•Charge the battery sufficiently before starting update. If the battery level is
insufficient or the battery runs out during the update, the software update will
fail.
•Check out the signal reception status. The software update may fail if the
product is in a place with bad signal reception status.
•Various data registered on the product (address books, mails, still pictures,
music data, etc.) and information of settings will not be changed even after
software is updated. However, note that data may not be protected
depending on the state of the product (fault, damage, getting wet with water,
etc.).
•During international roaming, the software update function may not be
available in some places.
•After you have updated the operating system, you cannot return it to the
previous version.
Do not conduct the following operations during the software update
•Do not move during software update.
The following operations are not available during the software update
•Operations are not available during software update. Making a call to 110
(Police), 119 (Fire and Ambulance), 118 (Regional Coast Guard
Headquarters) or 157 (Customer Service Center) is not available either. Also,
the alarm etc. does not function.
18

Troubleshooting
Before you assume that the product is malfunctioning, check the following and
carry out “トラブル診断” (Trouble diagnostics):
On the home screen →“App list screen” →[Support] →[故障紛失サポー
ト] (Repair and Delivery Service) →[トラブル診断] (Trouble diagnostics)
Trouble Detail
Battery usage time
is short.
•Make sure you do not often use the product in
places where (out of service area) is displayed.
(▶P.14)
•Make sure the internal battery does not approach
the end of its service life. Check the battery status.
(▶P.10)
•Is the internal battery charged enough? (▶P.10)
•Suspend the functions not being used. (▶P.14)
Cannot make calls.
•Is a correct au IC Card inserted? (▶P.6)
•Make sure “Airplane mode” is not set. (▶P.17)
•Is the power turned on? (▶P.11)
Cannot receive calls.
•Is reception good enough? (▶P.14)
•Is the product within the service area? (▶P.14)
•Make sure “Airplane mode” is not set. (▶P.17)
•Is the power turned on? (▶P.11)
•Is a correct au IC Card inserted? (▶P.6)
Cannot hear the
other party.
•Make sure you are not covering the earpiece with
your ear.
Place the earpiece over your earhole.
Cannot recognize a
microSD memory
card/Cannot find
target data.
•Is a microSD memory card inserted properly? (▶
P.9)
•Make sure data is not saved on the internal
memory. Data can be saved on the internal
memory besides a microSD memory card.
Cannot operate the
keys/touch panel.
•Turn off the power and then turn it on.
•Is the power turned on? (▶P.11)
Cannot charge the
battery.
•Is the power plug of the specified charger (sold
separately) securely plugged into an outlet? (▶
P.10)
Cannot turn on the
power.
•Is the internal battery charged? (▶P.10)
•Did you hold fdown? (▶P.11)
Cannot operate/The
screen does not
respond/Cannot turn
off the power.
•You can force the power off by holding down f
for at least 8 seconds and releasing your finger
after the product vibrates. Turn the product on
again after a while. (▶P.11)
Cannot operate the
touch panel as
intended.
•Make sure you are not operating with the tip of a
fingernail or with foreign object between the screen
and your fingers.
•Restart the product. (▶P.11)
Screen response is
slow when you tap
on the screen/press
the keys.
•Screen response may be slowed down when a
large amount of data is stored in the product or
being transmitted between the internal memory
and a microSD memory card.
An error of the au IC
Card (UIM) or a
message indicating
that the card is not
inserted is displayed.
•Is a correct au IC Card inserted? (▶P.6)
The power is turned
off automatically.
•Make sure the battery has not run out. (▶P.11)
The power is turned
off while the
wake-up logo is
displayed.
•Make sure the battery has not run out. (▶P.11)
(out of service
area icon) is
displayed.
•Is reception good enough? (▶P.14)
•Is the product within the service area? (▶P.14)
•Is your hand off the area around the internal
antenna? (▶P.5)
•Is a correct au IC Card inserted? (▶P.6)
The display or
charging/incoming
indicator illuminates/
flashes, but the
ringtone does not
ring.
•Make sure the manner mode is not set. (▶P.16)
19