Sharp UX-385 User manual

MODEL
UX-385
OPERATION MANUAL
FACSIMILE
1. Installation
2. Sending Documents
3. Receiving Documents
4. Making Copies
5. Making Telephone Calls
6. Answering Machine Connection
7. Special Functions
8. Option Settings
9. Printing Reports and Lists
10. Maintenance
11. Troubleshooting

CAUTION:
For a complete electrical disconnection pull out the mains plug.
VORSICHT:
Zur vollständigen elektrischen Trennung vom Netz den Netzstecker ziehen.
ATTENTION:
Pour obtenir une mise hors-circuit totale, débrancher la prise de courant secteur.
AVISO:
Para una desconexión eléctrica completa, desenchufar el enchufe del tomacorriente.
VARNING:
För att helt koppla från strömmen, dra ut stickproppen.
ATTENZIONE:
Per un totale scollegamento elettrico rimuovere la spina di corrente.
"The mains outlet (socket-outlet) shall be installed near the equipment and shall be easily accessible."
"De aansluiting op de stroomvoorziening (stopkontakt) moet nabij het apparaat zijn aangebracht en moet
gemakkelijk bereikbaar zijn."
Ett nätuttag (vägguttag) bör befinna sig nära utrustningen och vara lätt att tillgå.
La presa di corrente deve essere installata vicino all'apparecchio, e deve essere facilmente accessibile.
El tomacorriente principal se debe encontrar cerca del aparato y debe ser fácil de acceder a él.
"Die Netzsteckdose (Wandsteckdose) sollte in der Nähe des Geräts installiert werden und leicht zugänglich sein."
Stikkontakten skal være placeret nær faxen og være let tilgængelig.
Pääpistoke (pistokkeen poisto) tulee asentaa lähelle laitetta ja tulee olla helposti poistettavissa.
Stikkontakten må være montert i nærheten av utstyret og den må være lett tilgjengelig.
La prise de courant principale (d'alimentation) doit être située près de l'appareil et facilement accessible.
This equipment complies with the requirements of Directive 1999/5/EC.
Dieses Gerät entspricht den Anforderungen der EU-Richtlinie 1999/5/EG.
Cet appareil est conforme aux exigences de la directive 1999/5/CE.
Este aparato satisface las exigencias de las Directiva 1999/5/CE.
Quest’apparecchio è conforme ai requisiti delle direttiva 1999/5/CE.
Dit apparaat voldoet aan de eisen van de richtlijn 1999/5/EG.
Este equipamento obedece às exigências da directiva 1999/5/CE.
Ησυσκευή αυτή ανταποκρίνεται στις απαιτήσεις των οδηγια 1999/5/ΕK.
Denna utrustning uppfyller kraven enligt direktiv 1999/5/EC.
Dette udstyr overholder kravene i direktiv 1999/5/EF.
Dette produktet oppfyller kravene i direktiv 1999/5/EC.
Tämä laite täyttää direktiivi 1999/5/EY.
This is a facsimile product operating in Greek, Dutch, Portuguese and Bergian analogue public switched
telephone network which follow the CTR21 Standard.
Il s’agit d’un télécopieur fonctionnant sur les réseaux téléphoniques publics analogiques commutés grec,
hollandais, portugais et belge, conformément à la norme CTR21.
Dit is een faxproduct, dat functioneert in het Griekse, Nederlandse, Portugese en Belgische analoge, publieke
telefoonnet volgens de CTR21 norm.
Este é um aparelho de fax compatível com as redes telefónicas públicas analógicas da Grécia, Holanda,
Portugal e Bélgica, que adoptaram a norma CTR21.
Αυτό είναι ένα τηλεοµοιοτυπικό προϊόν που λειτουργεί στο Ελληνικό, Ολλανδικό, Πορτογαλικό και Βελγικό
αναλογικό δηµόσιο τηλεφωνικό δίκτυο µεταγωγής που συµφωνεί µετο Πρότυπο CTR 21.
heec_be nl pt gg.fm Page 1 Friday, February 23, 2001 11:42 AM

1
Introduction
* Based on ITU-T Test Chart #1 at standard resolution in Sharp special mode,
excluding time for protocol signals (i.e., ITU-T phase C time only).
Automatic dialling Rapid Key Dialling: 5 numbers
Speed Dialling: 40 numbers
Imaging film Initial starter film (included with fax machine):
10 m roll (approx. 30 A4 pages)
Replacement film:
UX-3CR 30 m roll (two rolls in package,
one roll yields approx. 95 A4 pages)
Automatic document
feeder 10 sheets max.
Memory size*: 512 KB (approx. 30 average pages with ECM
turned off)
Modem speed 14400 bps with automatic fallback to lower
speeds.
Transmission time* Approx. 6 seconds (only when ECM is on)
Reception modes FAX, TEL, TEL/FAX, A.M.
Resolution Horizontal:
8 lines/mm
Vertical:
Standard: 3.85 lines/mm
Fine/Halftone: 7.7 lines/mm
Super fine (transmission only):
15.4 lines/mm
Welcome, and thank you for
choosing a Sharp facsimile!
When using your fax, follow the
safety guidelines given below.
all_ux385gg.book Page 1 Thursday, February 22, 2001 10:50 AM

2
Display 16-digit LCD display
Recording system Thermal transfer recording
Halftone (greyscale) 64 levels
Intended use Analogue public switched telephone network
(CTR21) / PBX
Compatibility ITU-T (CCITT) G3 mode
Configuration Half-duplex, desktop transceiver
Compression scheme MH, MR, MMR
Scanning method Sheet-feeder CIS (Contact Image Sensor)
Effective printing width 204 mm max.
Input document size Automatic feeding:
Width: 148 to 210 mm
Length: 140 to 297 mm
Manual feeding:
Width: 148 to 210 mm
Length: 140 to 600 mm
Effective scanning width 210 mm max.
Contrast control Automatic/Dark selectable
Copy function
Single/Multi-copy/Sort-copy (99 copies/page)
Telephone function Standard (Cannot be used for incoming/
outgoing if power fails)
Noise emission Less than 70 dBA (Measured according to EN
27779 (DIN 45635))
Power requirements 220 - 230 V AC, 50 Hz
Operating temperature 5 to 35°C
Humidity Maximum: 85 %
Power consumption Stand-by: 2.3 W
Maximum: 115 W
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3
As a part of our policy of continuous improvement, SHARP reserves the right to
make design and specification changes for product improvement without prior
notice. The performance specification figures indicated are nominal values of
production units. There may be some deviations from these values in individual
units.
Dimensions Width: 343 mm
Depth: 313 mm
Height: 312 mm
Weight Approx. 3.5 kg
Important safety information
Do not disassemble this machine or attempt any procedures not described in this
manual. Refer all servicing to qualified service personnel.
This machine must only be connected to a 220-230 V, 50 Hz, earthed (2-prong)
outlet. Connecting it to any other kind of outlet may damage the machine.
Do not install or use the machine near water, or when you are wet. Take care not to
spill any liquids on the machine.
Unplug the machine from the telephone socket and then the power outlet and
consult a qualified service representative if any of the following situations occur:
- Liquid has been spilled into the machine or the machine has been
exposed to rain or water.
- The machine produces odors, smoke, or unusual noises.
- The power cord is frayed or damaged.
- The machine has been dropped or the housing damaged.
Do not allow anything to rest on the power cord, and do not install the machine
where people may walk on the power cord.
Never insert objects of any kind into slots or openings on the machine. This could
create a risk of fire or electric shock. If an object falls into the machine that you
cannot safely remove, unplug the machine and consult a qualified service
representative.
Do not place this machine on an unstable cart, stand or table. The machine could be
seriously damaged if it falls.
Never install telephone wiring during a lightning storm.
all_ux385gg.book Page 3 Thursday, February 22, 2001 10:50 AM

4
Never install telephone sockets in wet locations unless the socket is specifically
designed for wet locations.
Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface.
Use caution when installing or modifying telephone lines.
Avoid using a telephone (other than a cordless type) during an electrical storm.
There may be a remote risk of electric shock from lightning.
Do not use a telephone to report a gas leak in the vicinity of the leak.
The socket-outlet must be installed near the equipment and must be easily
accessible.
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5
Table of Contents
Introduction 1
Important safety information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Table of Contents 5
1. Installation 7
Unpacking Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
A Look at the Operation Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Loading the Imaging Film. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Loading Printing Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Entering Your Name and Fax Number. . . . . . . . . . . . . . . . . . . . . . . 19
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Selecting the Reception Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Volume Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2. Sending Documents 27
Transmittable Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Loading the Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Resolution and Contrast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Sending a Fax by Normal Dialling . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Sending a Fax by Automatic Dialling . . . . . . . . . . . . . . . . . . . . . . . . 34
3. Receiving Documents 42
Using TEL/FAX Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using FAX Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using A.M. Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using TEL Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Substitute Reception to Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
4. Making Copies 50
5. Making Telephone Calls 52
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Table of Contents
6
6. Answering Machine Connection 55
Preparations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Using the Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Optional A.M. Connection Settings. . . . . . . . . . . . . . . . . . . . . . . . . .57
7. Special Functions 59
Broadcasting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Cover Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Batch Page Numbering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Blocking Reception of Unwanted Faxes . . . . . . . . . . . . . . . . . . . . . .63
Sending Documents From Memory . . . . . . . . . . . . . . . . . . . . . . . . .65
Polling (Requesting a Fax Transmission) . . . . . . . . . . . . . . . . . . . . .67
Timer Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
8. Option Settings 72
9. Printing Reports and Lists 81
10. Maintenance 84
11. Troubleshooting 87
Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Messages and Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
QUICK REFERENCE GUIDE 98
Index 100
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7
1. Installation
1. Installation
Unpacking Checklist
If any are missing,
contact your dealer
or retailer.
Before setting up, make
sure you have all of the
following items.
Points to keep in mind when setting up
Do not place the
machine in direct
sunlight.
Do not place the
machine near
heaters or air
conditioners.
Keep dust away from
the machine. Keep the area around the
machine clear.
About condensation
If the machine is moved from a cold to a warm place, it is possible that condensation
may form on the scanning glass, preventing proper scanning of documents for
transmission. To remove the condensation, turn on the power and wait
approximately two hours before using the machine.
Paper tray
extension Rapid key
labels
Original
document
support
Handset Handset
lead Imaging film
(initial starter
roll)
Telephone
line cord
Operation
manual
Gears (4)
Imaging film
cartridge
all_ux385gg.book Page 7 Thursday, February 22, 2001 10:50 AM

A Look at the Operation Panel
8
VOLUME key
Press these keys to adjust the
volume of the speaker when the
SPEAKER key has been pressed,
or the volume of the ringer at all
other times.
FUNCTION key
Press this key to select various
special functions.
Panel release
Grasp this finger hold and pull
toward you to open the operation
panel.
Number keys
Use these keys to dial numbers,
and enter numbers and letters
during number/name storing
procedures.
SPEED DIAL key
Press this key to dial a 2-digit
Speed Dial number.
REDIAL key
Press this key to automatically
redial the last number dialled.
Display
This displays messages and
prompts during operation and
programming.
RECEPTION MODE key
Press this key to select the
reception mode. An arrow in the
display will point to the currently
selected reception mode.
RESOLUTION key
Press this key to adjust the
resolution and contrast before
sending or copying a document.
A Look at the Operation Panel
JKL
SPEED
DIAL
REDIAL
SPEAKER
SEARCH
STOP
COPY/HELP
START/MEMORY
VOLUME
DOWN UP
RECEPTION
MODE
RESOLUTION FUNCTION
TEL FAX
A.M.
ABC
2
1
DEF
3
WXYZ
9
GHI
45
MNO
6
PQRS
7
TUV
8
0
05/POLL04030201
FACE DOWN
(MAX 10 SHEETS)
TEL/FAX
R
SYMBOLS
12345678
910 11 12 13 14 15
1
6
2
3
4
5
9
8
7
all_ux385gg.book Page 8 Thursday, February 22, 2001 10:50 AM

A Look at the Operation Panel
9
1. Installation
SEARCH/R key
Press this key to search for an
automatic dialling number, or, if you
are on a P.B.X. extension, press
this key to transfer a call.
SPEAKER key
Press this key to hear the line and
fax tones through the speaker
before sending a document, or
dialling a voice number.
Note: This is not a
speakerphone. You must pick up
the handset to talk with the other
party.
Rapid Dial keys
Press one of these keys to dial a
fax or voice number automatically.
(Note that you must attach the
Rapid Key labels.)
STOP key
Press this key to cancel operations
before they are completed.
START/MEMORY key
Press this key to send or receive a
document, or to scan a document
into memory before sending it.
COPY/HELP key
When a document is in the feeder,
press this key to make a copy. At
any other time, press this key to
print out the Help List, a quick
reference guide to the operation of
your fax.
15
14
13
12
11
10
all_ux385gg.book Page 9 Thursday, February 22, 2001 10:50 AM

Connections
10
Connections
Make sure the handset cord
goes into the socket marked
with a handset symbol on
the side of the machine!
Use the handset to make ordinary
phone calls, or to transmit and
receive documents manually.
Power lead
Plug the power lead into a 220 - 230
V, 50 Hz, earthed (2-prong) AC
outlet.
Caution:
The mains outlet (socket outlet)
should be installed near the
equipment and be easily accessable.
The machine does not have
a power on/off switch, so
the power is turned on and
off by simply plugging or
unplugging the power lead.
Note: If your area experiences a high
incidence of lightning or power
surges, we recommend that you
install surge protectors for the power
and telephone lines. Surge protectors
canbe purchased from your dealer or
at most telephone specialty stores.
Handset
Connect the handset as shown and
place it on the handset rest.
♦The ends of the handset lead are
identical, so they will go into either
socket.
all_ux385gg.book Page 10 Thursday, February 22, 2001 10:50 AM

Connections
11
1. Installation
Telephone line cord
Insert one end of the line cord into the
socket on the back of the machine
marked TEL. LINE. Insert the other
end into a wall telephone socket.
Comments:
♦If you are connecting the machine
to a PBX, you will need to make
appropriate settings for Option
Setting 14. See Chapter 8, Option
Settings.
♦If you intend to use a computer fax
modem on the same phone line,
you must reset Option Setting 16
(Fax Signal Receive) to OFF in
order to prevent transmission and
reception errors. This procedure is
described in Chapter 8, Option
Settings.
TEL.
SETTEL.
LINE
Trays
Attach the paper tray extension.
♦Pull the paper release plate
forward. Insert the paper tray
extension horizontally into the
notches in the paper tray. Rotate
the paper tray extension up until it
snaps into place.
Note: The original document support
has a top side and a bottom side. If
you cannot insert the tabs on the
support into the holes, turn the
support over.
Attach the original document support.
all_ux385gg.book Page 11 Thursday, February 22, 2001 10:50 AM

Connections
12
Other devices
If desired, you can use an answering
machine or an extension telephone
on the same line as your fax. The
answering machine or extension
telephone can be connected directly
to the TEL. SET socket on your fax
(note that this socket is not available
in some countries), or to another wall
socket.
♦Connecting an answering machine
to the fax or a wall socket will allow
you to receive both voice and fax
messages on the same line while
you are out. For details on using
this feature, see Chapter 6.
♦You can use an extension phone
connected to the fax or a wall
socket to make and receive calls
like any normal telephone. For
details on receiving faxes from the
extension phone, see Chapter 3.
all_ux385gg.book Page 12 Thursday, February 22, 2001 10:50 AM

Loading the Imaging Film
13
1. Installation
The initial starter roll of imaging film
included with your fax can print about
30 A4 pages.
Loading the Imaging Film
Your fax uses a roll of imaging film to create printed text and images. The print head
in the fax applies heat to the imaging film to transfer ink to the paper. Follow the
steps below to load or replace the film.
Note: If there is paper in the paper
tray, pull the paper release plate
forward and remove the paper before
loading the imaging film.
When replacing the film, use a roll of
Sharp UX-3CR imaging film. One roll
can print about 95 A4 pages.
1Open the operation panel by
grasping the finger hold and pulling
up.
2Pull the green release on the right
side of the machine forward, and
open the print compartment cover.
If you are installing the imaging film for
the first time, go to Step 6.
all_ux385gg.book Page 13 Thursday, February 22, 2001 10:50 AM

Loading the Imaging Film
14
6Remove the new roll of imaging film
from its packaging.
•Do not yet remove the band that
holds the rolls together.
7Insert the large gear into the green
end of the empty spool. Make sure
the two protrusions on the large
gear fit firmly into the slots in the
end of the spool.
Insert the remaining three gears
into the spools, making sure the
protrusion on each gear fits firmly
into one of the slots in the end of
each spool.
•If needed, pull the spools apart
slightly to allow the gears to fit (the
band will stretch).
Slot Protrusion
Large gear
4Remove the used film from the
cartridge.
5Remove the four green gears from
the used film.
DO NOT DISCARD THE FOUR
GREEN GEARS!
3Remove the imaging film cartridge
from the print compartment (grasp
the handle at the front of the
cartridge) and turn it over.
all_ux385gg.book Page 14 Thursday, February 22, 2001 10:50 AM

Loading the Imaging Film
15
1. Installation
11 Rotate the large gear toward you
until the film is taut.
12 Close the print compartment cover
(press down on both sides to make
sure it clicks into place), and then
close the operation panel.
9Cut the band that holds the two
spools together. Unroll the film
slightly and insert the small gears
into their holders.
10 Turn the cartridge over, grasp the
handle, and insert the cartridge into
the print compartment.
8Insert the large gear into the large
holder on the imaging film cartridge
(make sure it clicks into place), and
then insert the small gear on the
other end of the spool into its
holder.
Click!
all_ux385gg.book Page 15 Thursday, February 22, 2001 10:50 AM

Loading the Imaging Film
16
When to replace the imaging
film
Replace the imaging film when the
display shows:
Use the following imaging film, which
is available from your dealer or
retailer:
Sharp UX-3CR Imaging Film
FILM END
13 Load paper in the paper tray and
then press the following keys to
initialize the film.
Note: Paper must be loaded before
the film can be initialized. To load
paper, see the following section,
Loading Printing Paper.
6
INITIALIZE FILM
START/MEMORY
FUNCTION
all_ux385gg.book Page 16 Thursday, February 22, 2001 10:50 AM

Loading Printing Paper
17
1. Installation
Loading Printing Paper
You can load A4 size paper in the paper tray. The maximum number of sheets is:
♦60 for paper from 60 to 75 g/m2
♦50 for paper from 75 to 90 g/m2
2Pull the paper release plate toward
you.
1Fan the paper, and then tap the
edge against a flat surface to even
the stack.
3Insert the stack of paper into the
tray, print side down.
•If paper remains in the tray, take it
out and combine it into a single
stack with the new paper before
adding the new paper.
Be sure to load the paper so that
printing takes place on the print side
of the paper. Printing on the reverse
side will result in poor print quality.
all_ux385gg.book Page 17 Thursday, February 22, 2001 10:50 AM

Loading Printing Paper
18
Note: When receiving faxes or
copying documents, do not allow a
large number of pages to accumulate
in the output tray. This may obstruct
the outlet and cause paper jams.
Note: If the display shows the
following alternating messages when
making a copy or receiving a fax,
check the paper tray. If the tray is
empty, add paper and then press the
START/MEMORY key. If there is
paper, make sure it is inserted
correctly and then press the START/
MEMORY key.
FUNCTION
6
PRINT CONTRAST
4Push the paper release plate back
down.
•If the paper release plate is not
pushed down, paper feed errors
will result.
Press
twice
Press 1to select NORMAL or 2to
select LIGHT.
Press the STOP key to return to
the date and time display.
COPY CUT-OFF
STOP
1 2
or
NORMAL LIGHT
5Your fax has been set at the factory
to print at normal contrast.
Depending on the type of paper
you have loaded, you may find that
you obtain better print quality by
changing the setting to LIGHT.
Press these keys:
SET PAPER &
PRESS START KEY
all_ux385gg.book Page 18 Thursday, February 22, 2001 10:50 AM