Sharp MX-2640N Quick start guide

12/02/2016
MX-2640N
MX-3140N
MX-3640N
Technical Handy Guide
FEBRUARY 2016 (AU/NZ)
CONTENT
Product Specification
2
Updated
EEPROM Handling Procedure
35
Peripheral Specification
4
HDD Replacement Procedure
36
Product Options
5
MX-EB12N Mirroring Kit
38
Consumables
7
SD Card Replacement Procedure
42
Initial Setup
9
CF Card Replacement Procedure
43
Colour Calibration
12
Firmware & Print Driver Revision
44
Updated
Maintenance
14
Test Simulation
45
Updated
Operating System Support
18
Updated
Trouble Codes
52
Electrical
19
Image Send Comm. Error Codes
55
Wireless LAN Setup
20
Sensor Location
61
Firmware Upgrade
25
Jam Cause Codes
63
Firmware Recovery
29
Repair Hints
65
Updated
E-Manual Update
31
Document Reference
70
Watermark Update
33
Notes
71

PRODUCT SPECIFICATION
SHARP
2
MX-2640N
MX-3140N
MX-3640N
GENERAL SPECIFICATION:
Original paper size:
Max. A3
Printed Paper Size:
Tray : A3-A5R, Bypass : A3W-A5R; Long Paper (Max. 1200mm x 320mm)
Standard Paper Capacity:
600 (500-sheet x 1, 100-sheet Multi bypass)
Maximum Paper Capacity:
6600 (100-sheet Multi bypass, 500-sheet x 1, 1150 + 850 tandem, 3500 LCC)
Paper Weight:
Tray : 60g/m2-220g/m2 Bypass : 55g/m2-300g/m2
Output Capacity:
400-sheet (centre: STD)
Opt: MX-TR13N 100-sheet right tray
Warm-up Time:
18sec or less
Operation Panel:
10.1” Colour WVGA
Resolution:
9,600 (equivalent) x 600 dpi (Copy),
9,600 (equivalent) x 600 dpi or 1200x1200dpi (Printer)
Memory:
SD Card: 4 GB (STD), CF Card 8GB (STD),
HDD Capacity:
320GB
Duplex:
STD (60g/m2-220g/m2)
Dimensions (WDH):
608 x 659 x 834 mm
608 x 681 x 834 mm
Weight:
Approx. 76 kg
Average Monthly Volume:
15-30K, Max 50K
15-45K, Max 60K
20-50K, Max 75K
ENVIRONMENTAL:
Power Consumption:
Max. 1.84kW
TEC Value (Measured):
1.96 kWh
2.17 kWh
3.17 kWh
Noise (Measured):
Operating: 54db,
(Max 68db),
Operating: 55db,
(Max 69db),
Operating: 56db,
(Max 70db),
COPIER SPECIFICATION:
Copy Speed (Max.):
26 ppm (A4),
14 ppm (A3)
31 ppm (A4),
15 ppm (A3)
36 ppm (A4),
17 ppm (A3)
E-Sort / SOPM:
Yes / Yes (Colour and B/W)
First Copy Time (OC):
B/W: 5.9sec,
Col 8.1sec
B/W: 5.8sec,
Col 7.9sec
B/W: 5.2sec,
Col 6.8sec
First Copy Time (RSPF):
B/W: 9.1sec,
Col 11.6sec
B/W: 9.1sec,
Col 11.6sec
B/W: 8.1sec,
Col 10.6sec
Continuous Copy:
Max 999
Scan Resolution:
Colour: 600 x 600 dpi, B/W: 600 x 300 dpi (Original Cover only)
600 x 400 dpi / 600 x 600 dpi
Zoom Range:
25 - 400% (RSPF 25 - 200%)
Tandem Copy:
Supported (with MX-2640/3140/3640N series only)
DOCUMENT FEEDER:
Type:
STD: RSPF
Original Capacity:
Max 100 sheets (80 g/m2)
Max Replacement Speed:
Copy Mode: 50 opm (B/W), 36 opm (Colour)
Image Send Mode: 50 opm (B/W), 50 opm (Colour)
DOCUMENT FILING:
Capacity:
Up to 10GB (Quick Folder) + 95GB (Main/Custom Folder)
Quick/Main Folder:
Quick Folder: Max: 10,000 pages or 1000 files
Main/Custom: Max. 20,000 pages or 3,000 files
User Registrations:
1000
Preview Thumbnails:
Supported (includes Advanced Edit Mode)

SHARP
PRODUCT SPECIFICATION
3
MX-2640N
MX-3140N
MX-3640N
PRINTER SPECIFICATION
Print Speed (Max.):
26 ppm (A4),
14 ppm (A3)
31 ppm (A4),
15 ppm (A3)
36 ppm (A4),
17 ppm (A3)
PDL (Emulation):
STD: PCL6, Adobe® PostScript®3, Opt: XPS [MX-PUX1]]
Interface:
USB2.0, 10Base-T / 100Base-TX / 1000BaseT, Wireless LAN
Protocol:
TCP/IP (IPv4, IPv6), IPX/SPX (Netware), Ether Talk
Supported OS:
Windows® XP*/ Vista*, Windows® 7*, Windows® 8*/8.1*, Windows® 10*
Windows® Server 2003* / 2008* / 2008R2 / 2012 / 2012R2 (*32/64bit).
Mac OSX 10.4.x, 10.5.x, 10.6.x, 10.7.x, 10.8.x, 10.9.x, 10.10.x, 10.11.x
XPS - Windows Vista only (Opt: MX-PUX1)
Bundled Utility Software
Status Monitor
USB Direct Print (Pull):
STD: JPEG, TIFF, PRN, PCL.PDF, Encrypted PDF & PS:
XPS: MX-PUX1 is required.
Tandem Print:
Supported (with MX-2640/3140/3640N series only)
Pantone Colour (LUT)::
Supported
Airprint Support:
Yes (from July 2013 R/C firmware)
Google Cloud Print:
Supported (Special ROM only)
Sharpdesk Mobile:
Supported
SCANNER [IMAGE SEND]:
Type:
STD: Colour
Resolution:
100, 150, 200, 300, 400, 600 dpi
Format:
Mono: TIFF, XPS, PDF, PDF/A & Encrypted PDF,
Colour: TIFF, JPEG, XPS, PDF, PDF/A & Encrypted PDF,
Opt: MX-EB11 Compact PDF
Destination:
Desktop (Sharpdesk), FTP, E-Mail, SMB Folder, USB Memory, HDD,
TWAIN / WIA compliant, I-Fax (SMTP)
User Registrations:
Max 500 (one touch), 500 (group)
Bundled Utility Software:
Network Scan Tool, Sharpdesk v3.3 (1 license)
WIRELESS LAN:
Requirement:
STD
Compliant Regulation:
IEEE802.11n/g/b
Transmission Method:
IEEE802.11n/g: OFDM, IEEE802.11b: DSSS
Access Mode:
Infrastructure mode, Software AP mode
Security:
WEP, WPA Personal, WPA Enterprise*, WPA2 Personal, WPA2 Enterprise*
* Not applicable to Software AP mode
Center Frequency/ Channel:
IEEE802.11 n/g/b: 2.4 GHz / 1-13ch
Transmission Rate:
IEEE802.11n max 150M bps, IEEE802.11g max. 54M bps,
IEEE802.11b max 11 M bps
FACSIMILE:
Requirement:
Opt: MX-FX11
Communication Formula:
Super G3
Transmission Speed:
2sec.range(Super G3/JBIG) 6sec.range(G3/ECM)
Communication Line:
PSTN
Dial Registration:
Max 2000
Compression:
MH,MR,MMR,JBIG
Inbound Routing:
Yes (TIFF, XPS & PDF Format)
PC Fax:
Yes (For Windows only)

PERIPHERAL SPECIFICATION
SHARP
4
MX-LC11 –LARGE CAPACITY CASSETTE
Paper capacity (80 g/m2):
3500 sheets
Paper size:
A4, B5
Paper weight:
60-105 g/m2
MXFN10 –SADDLE FINISHER
Paper size:-
Non offset
Offset/Staple
Saddle
A3W to A5
A3 to B5
A3, A4R, B4
Paper capacity (80 g/m2):
Upper Tray
Saddle Tray
1,000 sheets (up to A4), 500 sheets (up to A3W)
1–5 sheets: 20 sets, 6–10 sheets: 15 sets, 11–15 sheets: 10 sets
Stapling capacity:
Upper Tray
Saddle Stitch
50 sheets (up to A4), 25 sheets (up to A3)
15 sheets - (Booklet Front cover up to 256gsm)
Staple position:
3 locations (front, rear, or both)
Punch Unit:
Opt: MX-PNX5A/B/C/D
Power requirements:
Supplied by main unit
MXFN17 –INNER FINISHER
Paper size:-
Non offset
Offset/Staple
A3W to A5
A3 to B5 *2
Paper capacity (80 g/m2):
500 sheets (up to A4), 250 sheets (up to A3W)
Stapling capacity:
50 sheets (up to A4), 30 sheets (up to A3)
Staple position:
3 locations (front, rear, or both)
Punch Unit:
Opt: MX-PN11A/B/C/D
Power requirements:
Supplied by main unit
Note: The above specification details are for guidance only -Please refer to the Peripheral Service
Manual for detailed paper type and weight specifications.

SHARP
PRODUCT OPTIONS
5
Options
MX-PUX1
XPS Expansion
MX-FN17
Inner Finisher
MX-PN11A/B/C/D
Hole Punch
MX-TR13N
Exit Tray Unit
(R)
MX-LC11
LCC (3500 sheet A4)
MX-PF10
Barcode Font
MX-DE13
2 x 500 sheet Desk
MX-DE14
3 x 500 sheet Desk
MX-DE12
1 x 500 sheet Desk
MX-KB11N
Keyboard
MX-LT10
Long Paper Feed
Tray
MX-DE20
1 x 500, 1 x 2000
sheet Tandem Desk
MX-AMX1
Application Integration Module
MX-AMX2
Application Communication Module
MX-AMX3
External Account Module
MX-UN01A / UN05A
Sharp OSA-Network Scanner Tool (1 or 5 license kit)
MX-UN10A / UN50A
Sharp OSA-Network Scanner Tool (10 or 50 license kit)
MX-UNHA
Sharp OSA-Network Scanner Tool (100 license kit)
MX-FR41U
Data Security Kit
MX-FX11
Fax Expansion
MX-FWX1
Internet Fax Kit
MX-EB11
PDF Compression Kit
MX-AM10
Web Browsing Kit
MX-EB12N
Mirroring Kit (HDD)
MX-RB10N
Paper Pass Unit
MX-FN10
Saddle Finisher
MX-PNX5A/B/C/D
Hole Punch

PRODUCT OPTIONS
SHARP
6
MACHINE OPTIONS
Model
Description
Comment
MX-DE12
Stand/500x1 sheet paper drawer
Cannot install with MXDE13/14/20
MX-DE13
Stand/500x2 sheet paper drawer
Cannot install with MXDE12/14/20
MX-DE14
Stand/500x3 sheet paper drawer
Cannot install with MXDE12/13/20
MX-DE20
Stand/500x1 & 2000 tandem sheet paper drawer
Cannot install with MXDE12/13/14
MX-LC11
3,500 sheets large capacity tray
MX-TR13N
Exit tray unit
MX-LT10
Long paper feeding tray
For Main Unit Bypass Tray only
MX-RB10N
Paper pass unit N
MX-FN10
Saddle finisher
Requires MXRB10N
MX-PNX5
Punch module (A: 2, B: 3, C: 4, D: 4 wide)
For MXFN10
MX-FN17
Inner finisher
MX-PN11
Punch module (A: 2, B: 3, C: 4, D: 4 wide)
For MXFN17
MX-PUX1
XPS expansion kit
MX-PF10
Barcode font kit
MX-FX11
Facsimile expansion kit
MX-FWX1
Internet-Fax expansion kit
AR-SU1
Stamp unit
MX-EB11
PDF compression kit
MX-EB12N
Mirroring kit N
MX-AM10
Web browsing kit
MX-KB11N
Keyboard unit N
MX-AMX1
Application integration module
MX-AMX2
Application communication module
MX-AMX3
External account module
MX-FR41U
Data security kit (Commercial version)
MX-USX1
Sharpdesk Additional license kit (1 license)
MX-USX5
Sharpdesk Additional license kit (5 licenses)
MX-US10
Sharpdesk Additional license kit (10 licenses)
MX-US50
Sharpdesk Additional license kit (50 licenses)
MX-USA0
Sharpdesk Additional license kit (100 licenses)
MX-UN01A
Sharp OSA-Network Scanner Tool (1 license)
** Discontinued;
MX-AMX2 is required:
MX-UN05A
Sharp OSA-Network Scanner Tool (5 licenses)
MX-UN10A
Sharp OSA-Network Scanner Tool (10 licenses)
MX-UN50A
Sharp OSA-Network Scanner Tool (50 licenses)
MX-UN1HA
Sharp OSA-Network Scanner Tool (100 licenses)

SHARP
CONSUMABLES
7
CONSUMABLES
MX2640N
MX3140N
MX3640N
Product Code
Description
Approx. Life
MX-36GTBA
Black Toner Cartridge
(A4 @ 5%)
24k
MX-36GTCA
Cyan Toner Cartridge
(A4 @ 5%)
15k
MX-36GTMA
Magenta Toner Cartridge
(A4 @ 5%)
15k
MX-36GTYA
Yellow Toner Cartridge
(A4 @ 5%)
15k
PROCESS UNIT:
MX-36GVBA
Black Developer
120k*
135k*
150k*
MX-36GVSA
Colour Developer Kit (CMY)
120k*
120k*
120k*
MX-36GUSA
Drum Unit (Complete):-
BK:120k*
CL: 120k*
BK:135k*
CL: 120k*
BK:150k*
CL: 120k*
MX-36GRSA
OPC Drum
MX-230MK
Main Charge Kit:-
Main charge unit
Cleaning blade AR
Cleaning gum AS
MX-230CU
PTC Kit:-
PTC unit.
200k
200k
200k
MX-230HB
Waste Toner Collector:-
Includes LSU cleaner x 2
50k
50k
50k
MX-361FL
Ozone Filter Kit
Ozone filter.
300k
300k
360k
FUSING UNIT:
MX-361FB
Fusing Belt Kit:-
Fusing belt.
Meandering Suppress collar x 2.
300k
300k
360k
MX-230LH
Pressure Roller Kit:-
Fusing roller.
Pressure roller.
200k
200k
240k
MX-360WB
Web Cleaning Kit:-
Web roller.
Web guide axis x 2.
Web pressure roller.
Web pressure roller bearing x 2.
200k
200k
200k
TRANSFER UNIT:
MX-230B1
Primary Transfer Belt Kit
200k
200k
240k
MX-230TL
Primary Transfer Blade Kit
200k
200k
240k
MX-230B2
Secondary Transfer Belt Kit
300k
300k
360k

CONSUMABLES
SHARP
8
PERIPHERALS:
MX2640N
MX3140N
MX3640N
Product Code
Description
Approx. Life
MX-SCX1
Staple Cartridge (for MXFN10/FN17 Finisher)
5000 staples (x 3)
AR-SC3
Saddle Staple Cartridge (for MXFN10 Saddle Finisher)
2000 staples (x 3)
AR-SV1
Stamp Cartridge (for AR-SU1 Stamp Unit)
2 cartridges
SERVICE ROTATION:
MX-230U1
Primary Transfer Belt Unit
For Service Rotation
MX-230U2
Secondary Transfer Belt Unit
MX-361FU
Fusing Unit 230V
Notes:
* The consumable life is specified by 840K rotations therefore, the page count life indicated above is for
approx. guidance only.
Also, the consumable life may vary, depending on the document density, temperature, humidity and
machine operation.

SHARP
INITIAL SETUP
9
DEVELOPER SET-UP
Sim 25-02 Auto Developer Adjustment - Select CMYK.
Toner Installation must be performed after Auto Developer Adjustment is
completed.
**For optimum image quality & performance, it is recommended to setup &
install developer at the customer site.
Clean LSU Dust Proof Glass.
TONER INSTALLATION & REPLENISHMENT
Install CMYK Toner Cartridges
Caution:
DO NOT open any Exterior Cover, Power OFF/ON or enter Simulation Mode
during Initial Toner Replenishment.
PRODUCT ACTIVATION & FIRMWARE UPGRADE
Activation of Optional Product(s):-
System Settings –Administrator Mode –Product Key.
Sim 22-05 Check Firmware version(s):- Upgrade to latest version.
INITIAL SETUP
Sim 26-01 Right Tray Installation Yes/No.
Sim 26-02 LCC Installation (Paper Size):- A4.
Sim 26-06 Machine Destination.
Sim 26-35 Set Multi Error Counter Set to 1 (Multi Count).
Sim 26-50 Long Paper Support (up to 1200mm), 0 = Disable, 1 = Enable.
Sim 26-52 Non Printed Paper Counter Set-up.
Sim 55-03 Process Mixed Size Pages (orientation) when Printing in Duplex:-
SSW 3-6, 0 = Disable, 1 = Enable.
Sim 55-03 Toner Remain Status Display: SSW 22-5, 0 = Disable, 1 = Enable.
System Settings: Adjust Date/Time (Inc. Daylight Saving setting).
Keyboard Language Setting (For Embedded & Optional Keyboards):-
System Settings –Default Settings –Keyboard Select: Set English(US)
Network Settings –Print Port Settings: Disable WSD.
Set cassette size by adjusting the guides in the cassette.
Paper Size & Type Setting:- System Settings –Paper Tray Settings.

INITIAL SETUP
SHARP
10
PRINT IMAGE POSITION & MAGNIFICATION
Automatic Adjustment:-
Sim 50-28 BK MAG ADJ (Main Scan Mag).
SETUP/PRINT ADJ (Lead, Offset or All).
Manual Adjustment:-
Sim 50-10 BK MAG (inside dimension) to 240mm.
Sim 50-10 Image Off Centre Adjustment.
Sim 50-05 Printer Lead Edge & Void Adjust.
IMAGE SKEW & COLOUR REGISTRATION
Sim 61-04 Image Skew Adjustment (Black) Select A3 Paper.
Sim 50-22 Colour Registration/Skew & OPC Drum Phase Adjustment
Check/Adjust SKEW (CMY) so value is Close to 0 as possible
(Result=OK).
HALF TONE COLOUR CALIBRATION
Sim 46-74 Engine & Printer Colour Calibration Select FACTORY Mode.
COPY IMAGE QUALITY
Check Image Quality (Copy Mode) –Density, Magnification, Lead Edge & Void.
If NG, perform the following adjustments as required:-
Sim 46-01 Copy Density Adjust. (Colour).
Sim 46-02 Copy Density Adjust. (B/W).
Sim 46-09 SPF Copy Density Adjust.
Sim 50-28 OC ADJUST (Lead, Offset & Mag).
SPF ADJ:(Lead, Offset & Sub scan).
Manual Adjustment (Magnification, Lead Edge, Void, Off Centre etc).:
Sim 48-01 Magnification Adjustment (OC & SPF).
Sim 50-01 Lead/Rear Edge, Loss & Void Adjust.
Sim 50-12 OC & SPF Off Centre Adjust.
PRINT IMAGE QUALITY
Check Image Quality (Print Mode) –Density.
Sim 64-05 PCL Density Test Page
Sim 64-06 PS Density Test Page