Sharp MX-C507P User manual

SERVICE MANUAL
CODE:00ZMXC507PS2E
DIGITAL FULL COLOR
LASER PRINTER
MODEL MX-C507P
CONTENTS
[1] PRODUCT OUTLINE ...................................................................................................... 1-1
[2] CONSUMABLE PARTS .................................................................................................. 2-1
[3] UPGRADING AND MIGRATING ............................................................................................3-1
[4] REPLACING PARTS AND SUPPLIES.......................................................................... 4-1
[5] PARTS LIST....................................................................................................................... 5-1
Service Manual Part 2 ........................................................................................................1
Parts marked with " " are important for maintaining the safety of the set. Be sure to replace these parts
with specified ones for maintaining the safety and performance of theset.
SHARP CORPORATION This document has been published to be used
for after sales service only.
The contents are subject to change without notice.
Service Manual Part 1

MX-C507P [1] PRODUCT OUTLINE 1-1
[1] PRODUCT OUTLINE
* Can not be installed for desktop use.
Product Name Description MX-C507P
MX-CS17 550 Sheet Tray
●
L2040C2300 Stand adjustable
L2027X0823 Print server 802.11b/g/n N8370 with NFC
1021294 Cable USB ●(Local Option)
57X9801 256-MB flash memory ●(Local Option)
57X9020 2-GB memory ●(Local Option)
L2027X0400 500-GB HDD
40C9200 Forms and barcode ●(Local Option)
40C9201 IPDS ●(Local Option)
40C9202 PRESCRIBE ●(Local Option)
L2057X0085 Security module
SPD0001 Surge protector (100V) ●(Local Option)
SPD0002 Surge protector (200V) ●(Local Option)
57X0300 Contact authentication device ●(Local Option)
57X0301 Contactless authentication device ●(Local Option)
MX-C507P
Base Unit
MX-CS17
550-Sheet Tray
MX-CS17
550-Sheet Tray
MX-CS17
550-Sheet Tray
Standard
Option
L2040C2300 *
Stand Adjustable
●
●
●
●
(For Europe)

MX-C507P [1] PRODUCT OUTLINE 1-2
(Except Europe)
* Can not be installed for desktop use.
Product Name
Description
MX-C507P
MX-CS17
550 Sheet Tray
●
40C2300
Stand adjustable
●(Local Option)
27X0823
Print server 802.11b/g/n N8370 with NFC
●(Local Option)
1021294
Cable USB
●(Local Option)
57X9801
256-MB flash memory
●(Local Option)
57X9020
2-GB memory
●(Local Option)
27X0400
500-GB HDD
●(Local Option)
40C9200
Forms and barcode
●(Local Option)
40C9201
IPDS
●(Local Option)
40C9202
PRESCRIBE
●(Local Option)
57X0085
Security module
●(Local Option)
SPD0001
Surge protector (100V)
●(Local Option)
SPD0002
Surge protector (200V)
●(Local Option)
57X0300
Contact authentication device
●(Local Option)
57X0301
Contactless authentication device
●(Local Option)
MX-C507P
Base Unit
MX-CS17
550-Sheet Tray
MX-CS17
550-Sheet Tray
MX-CS17
550-Sheet Tray
40C2300 *
Stand Adjustable
Standard
Option by Sharp
Local Option

MX-C507P [2] CONSUMABLE PARTS 2-1
[2] CONSUMABLEPARTS
MX-C507P
1, Consumable system table
2, Maintenance parts list
North America, Canada, Mexico
Item Model name Content Number Life
Fuser maintenance kit (110-120V) MX-C50FK1 Fuser 110V 1 150K
Pick roller 1
Separator pad 1
Transfer module MX-C50TK Transfer module 1 150K
Toner Collection Container MX-C50HB Waste Toner Bottle 1 90000
Europe, Middle East, India
Item Model name Content Number Life
Fuser maintenance kit (220-240V) MX-C50FK Fuser 220V 1 150K
Pick roller 1
Separator pad 1
Transfer module MX-C50TK Transfer module 1 150K
Toner Collection Container MX-C50HB Waste Toner Bottle 1 90K
North America, Canada, Mexico, Europe, Middle East, India
Machine model Content Return/Regular Model name
MX-C507P Toner Cartridge (Black) Return MX-C51TB
Regular MX-C51TB-S*
Toner Cartridge (Cyan) Return MX-C51TC
Regular MX-C51TC-S*
Toner Cartridge (Magenta) Return MX-C51TM
Regular MX-C51TM-S*
Toner Cartridge (Yellow) Return MX-C51TY
Regular MX-C51TY-S*
Black Imaging Unit Return MX-C50DU-B
Regular MX-C50DU-BS*
Color(CMY) Imaging Kit Return MX-C50DU-S
Regular MX-C50DU-SS*
*Not available in Europe.

MX-C507P [3] UPGRADING AND MIGRATING 3-1
[3] Upgrading and migrating
Hardware
Available internal options
•Memory card
-DDR3 DIMM
-Flash memory
•Fonts
-Application cards
•Forms and Bar Code
•PRESCRIBE
•IPDS
•Internal Solutions Port (ISP)
-N8370 wireless
-IEEE 1284-B Parallel Card
-RS-232CSerial Card
Installing a memory card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board
or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off,
and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to
the printer, then turn them off as well, and unplug any cables going into the printer.
1. Turn off the printer, and then unplug the power cord from the electrical outlet.
2. Using a flat-head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board components or
connectors.

MX-C507P [3] UPGRADING AND MIGRATING 3-2
3. Unpack the memory card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
4. Insert the memory card until it clicks into place.

MX-C507P [3] UPGRADING AND MIGRATING 3-3
5. Reattach the access cover.
6. Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Installing an internal solutions port
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board
or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off,
and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to
the printer, then turn them off as well, and unplug any cables going into the printer.
1. Turn off the printer, and then unplug the power cord from the electrical outlet.
2. Using a flat-head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic components or
connectors.

MX-C507P [3] UPGRADING AND MIGRATING 3-4
3. Unpack the internal solutions port (ISP) kit.
1 ISP
2 Mounting bracket
3 Thumbscrews
4 Housing

MX-C507P [3] UPGRADING AND MIGRATING 3-5
5 ISP extended cable
4. Install the ISP into its housing.

MX-C507P [3] UPGRADING AND MIGRATING 3-6
5. Attach the housing to the controller board access cover.
6. Connect the ISP extended cable to the ISP connector in the controller board.

MX-C507P [3] UPGRADING AND MIGRATING 3-7
7. Reattach the controller board access cover.
8. Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Installing an optional card
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board
or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off,
and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to
the printer, then turn them off as well, and unplug any cables going into the printer.
1. Turn off the printer, and then unplug the power cord from the electrical outlet.
2. Using a flat-head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any components or connectors.

MX-C507P [3] UPGRADING AND MIGRATING 3-8
3. Unpack the optional card.
Warning—Potential Damage: Avoid touching the connection points along the edge of the card.
4. Push the card firmly into place.
Note: The entire length of the connector on the card must touch and be flush against the controller board.
Warning—Potential Damage: Improper installation of the card may cause damage to the card and the
controller board.

MX-C507P [3] UPGRADING AND MIGRATING 3-9
5. Reattach the access cover.
6. Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Installing a printer hard disk
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board
or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off,
and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to
the printer, then turn them off as well, and unplug any cables going into the printer.
1. Turn off the printer, and then unplug the power cord from the electrical outlet.
2. Using a flat-head screwdriver, remove the controller board access cover.
Warning—Potential Damage: Controller board electronic components are easily damaged by static
electricity. Touch a metal surface on the printer before touching any controller board electronic components or
connectors.

MX-C507P [3] UPGRADING AND MIGRATING 3-10
3. Unpack the hard disk.
4. Attach the hard disk to the controller board.
Warning—Potential Damage: Do not touch or press the center of the hard disk.

MX-C507P [3] UPGRADING AND MIGRATING 3-11
5. Open door B.
6. Open door C.

MX-C507P [3] UPGRADING AND MIGRATING 3-12
7. Secure the hard disk to the printer using the thumbscrews.
8. Close doors C and B.
9. Reattach the controller board access cover.
10. Connect the power cord to the electrical outlet, and then turn on the printer.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

MX-C507P [3] UPGRADING AND MIGRATING 3-13
Installing optional trays
CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board
or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off,
and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to
the printer, then turn them off as well, and unplug any cables going into the printer.
1. Turn off the printer.
2. Unplug the power cord from the electrical outlet, and then from the printer.
3. Unpack the optional tray, and then remove all packing material.
Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do not
try to lift the printer and trays at the same time.
4. Align the printer with the optional tray, and then lower the printer until it clicks into place.
CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require
two or more people to lift it safely.
5. Connect the power cord to the printer, and then to the electrical outlet.
CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to
an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
6. Turn on the printer.
Add the tray in the print driver to make it available for print jobs. For more information, see Adding available
options in the print driver.

Software
Installing the printer software
1. Obtain a copy of the software installer package.
-From the software CD that came with your printer.
-From Sharp website.
2. Run the installer, and then follow the instructions on the computer screen.
3. For Macintosh users, add the printer.
Note: Obtain the printer IPaddress from the TCP/IP section inthe Network/Ports menu.
Adding available options in the print driver
For Windows users
1. Open the printers folder.
2. Select the printer you want to update, and then do either of the following:
-For Windows 7 or later, select Printer properties.
3. Navigate to the Configuration tab, and then select Update Now - Ask Printer.
4. Apply the changes.
Firmware
Exporting or importing a configuration file
You can export the configuration settings of your printer into a text file, and then import the file to apply the settings
to other printers.
MX-C507P [3] UPGRADING AND MIGRATING 3-14
For Macintosh users
1. From System Preferences in the Apple menu, navigate to your printer, and then select Options & Supplies.
2. Navigate to the list of hardware options, and then add any installed options.
3. Apply the changes.

MX-C507P [3] UPGRADING AND MIGRATING 3-15
1. Open a web browser, and then type the printer IP address in the address field.
Notes:
-View the printer IP address on the printer home screen. The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
-If you are using a proxy server, then temporarily disable it to load the web page correctly.
2. Export or import a configuration file for one or multiple applications.
For one application
a. From the Embedded Web Server, click Apps > the application that you want >Configure.
b. Click Export or Import.
For multiple applications
a. From the Embedded Web Server, click Export Configuration or Import Configuration.
b. Follow the instructions on the screen.
Updating firmware
Some applications require a minimum device firmware level to operate correctly.
For more information on updating the device firmware, contact your sales representative.
1. From the Embedded Web Server, click Settings >Device >Update Firmware.
2. Browse to locate the required flash file.
3. Apply the changes.

MX-C507P [4] REPLACING PARTS AND SUPPLIES 4-1
[4] Replacing parts and supplies
Replacing the imaging unit
1. Open door B.
2. Remove the waste toner bottle.