Shure AD4Q User manual

AD4Q Axient Digital Quad Receiver
The AD4Q Axient Digital Quad Receiver sets a new standard in transparent
digital audio and maximum spectral efficiency. Groundbreaking performance
features include wide tuning, low latency, High Density (HD) mode, and
Quadversity™ , ensuring solid performance in the most challenging RF envi-
ronments. Networked control, AES3 + Dante output, and signal routing options
bring a new level of management and flexibility to your entire workflow.
Compatible with all Axient Digital transmitters.
Features
Audio
• 60 dB of gain adjustment offers compatibility with a wide range of input
sources
• Dante™ networking for quick and easy channel management
• Dante Browse feature for headphone monitoring of all Dante channels,
including third party components
• AES 256 encryption to protect audio channels
• Automatic limiter function protects against signal clipping, allowing for
higher gain settings and preventing unexpected signal peaks
• Front panel connection for headphones with adjustable volume
I/O
• Four transformer-balanced XLR outputs (outputs 3 and 4 switchable
AES3 digital)
• Four transformer-balanced 1/4'' outputs
• Two Dante-enabled Ethernet ports, Two network control Ethernet ports
with PoE
⁃ Split-Redundant mode: two ports of Ethernet, two ports of Dante
⁃ Switched mode: four ports of Ethernet, Four ports of Dante
• Locking AC power connection
• AC power cascade to additional components
• Optional DC module available to support redundant power
RF
• True digital diversity reception per channel
• Quadversity mode for enhanced coverage
• Up to 210 MHz of tuning range
• Channel Quality meter displays signal-to-noise ratio of RF signal
• Frequency diversity with selection or combining modes for transmitters
• Antenna cascade for one additional receiver
• Preprogrammed group and channel maps with options to create custom
groups
• Search for open frequencies via receiver using group and channel scan
• Perform full bandwidth scan for frequency coordination via Wireless
Workbench
• Register up to eight transmitters to one receiver channel
• High Density transmission mode enables up to 47 active transmitters in
one 6 MHz TV channel (up to 63 in one 8 MHz TV channel)
Network Control
•Wireless Workbench®control software
• ShurePlus™ Channels mobile device control
• Console integration
• Control systems support
Included Components
The following components are included with the receiver:
90XN1371Hardware Kit
95A8994Bulkhead Adapter, BNC
Varies by region1/2 Wave Wideband Antenna (2)
95B9023
BNC-BNC Coaxial RF Cable for Bulkhead
Mounting (short)
95C9023
BNC-BNC Coaxial RF Cable for Bulkhead
Mounting (long)
95N2035Coaxial RF Cascade Cable
Varies by regionAC Power Cable, VLock
Varies by regionAC Power Jumper Cable
95A33402Ethernet Cable 3 ft.
95B33402Ethernet Jumper Cable
Mounting Instructions
This component is designed to fit into an audio rack.
Warning: To prevent injury this apparatus must be securely attached to the
rack.
1/21©2017 Shure Incorporated
AD4Q
Digital Quad Receiver

Hardware
Receiver Front Panel
AD4Q
Axient Digital
Wireless Receiver
POWER
PUSH
ENTER
EXIT
CONTROL
NAVIGATE
IR RF
A B
OL
AUDIO
SYNC
4
RX 4RF
A B
OL
AUDIO
SYNC
3
RX 3RF
A B
OL
AUDIO
SYNC
2
RX 2RF
A B
OL
AUDIO
SYNC
1
RX 1
191110 15 16
12 13 14
4 52 3 7 8 6
① Headphone Volume Knob
Controls headphone volume for the selected channel. Clip indicator warns of signal overload or limiter engagement.
Press knob to access Dante options and headphone settings.
② Monitor Jack
¼" (6.3 mm) output jack.
③ Infrared (IR) Sync LED
The LED will turn red when the transmitter and receiver are correctly aligned for IR sync.
④ Infrared (IR) Sync Window
Align with IR window on transmitter to sync.
⑤ Ambient Light Sensor
Automatically detects external lighting conditions.
⑥ Channel Select Button
Press to select channel.
⑦ Sync Button
Press to sync when transmitter and receiver are aligned. The IR Sync LED changes to red to indicate correct alignment.
⑧ Antenna Status LEDs
Indicates status for both antennas:
• Blue = Normal RF signal between the receiver and transmitter
• Red = Interference detected
• Off = No RF connection between the receiver and transmitter
Note: The receiver will not output audio unless one blue LED is illuminated.
⑨ RF Signal Strength LEDs
Indicate the RF signal strength from the transmitter:
• Orange = Normal (-90 to -70 dBm in 5 dBm increments)
• Red = Overload (greater than -20 dBm)
⑩ Audio LEDs
Red, yellow, and green LEDs indicate average and peak audio levels.
The LED will turn red when the limiter is engaged.
⑪ Display
Displays information for the selected channel.
⑫ Function Buttons
Press to access editing and configuration options. The buttons are named F1, F2, F3, F4 (from top to bottom) and illuminate to when editing options are available.
⑬ENTER Button
Press to save changes.
⑭EXIT Button
Press to cancel changes and return to main menus.
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⑮ Control Wheel
• Push to enter a menu
• Push to select a channel or menu item
• Turn to scroll through menu items or to edit a parameter value
⑯ Power Switch
Powers the unit on or off.
Receiver Back Panel
in
thru
word
clock
Term 75Ω output 3
line lift
gnd
-10 dB
mic
output 4
line lift
gnd
-10 dB
mic
output 2
line lift
gnd
-10 dB
mic
output 1
line lift
gnd
-10 dB
mic
AC Power
ctrl 1 Dante 1
ctrl 2 Dante 2
PoE
AES3
on AES3 3&4 AES3 1&2 B A
D C
12 V DC out
150mA
cascade
quadversity
1910 13 14
11
3
258
76
412
① AC Power Input
IEC locking connector, 100 - 240 V AC.
② AC Power Protection Fuse
Protects the AC power cascade from overloads.
③ AC Power Cascade (locking)
Use IEC extension cables to loop power through multiple devices.
④ Ethernet Ports
Four Ethernet ports carry the following signals:
•ctrl 1: Network control
•ctrl 2: Network control
•Dante Primary: Dante digital audio
•Dante Secondary: Dante digital audio
Network Status (green) LEDs:
• Off: no network link
• On: network link active
• Flashing: network link active, rate corresponds to traffic volume
Network Speed (amber) LEDs:
• Off = 10/100 Mbps
• On = 1 Gbps
⑤ Word Clock Input and Thru Ports
• Input: Connect to an external word clock to resolve the AES3 digital output
• Thru: Passes word clock signal to additional components
⑥ AES3 Switch
Enables AES3 output on Output 3 and Output 4.
⑦ Word Clock Termination Switch
• Set to Thru when passing signal to additional components
• Set to Term 75 when Thru connection is not used
⑧ Balanced XLR Audio Output (one per channel)
• Transformer Balanced
• Connect to a mic or line level input. Output 3 and Output 4 carry AES3 signals when enabled.
⑨ Mic/Line Switch and Ground Lift Switch (one per channel)
• Mic/Line: Applies a 30 dB pad in mic position.
• Ground Lift: Lifts the ground from pin 1 of the XLR connector and the sleeve of the ¼" Audio Output
⑩ ¼" Audio Output (one per channel)
Transformer Balanced
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⑪ Coaxial inputs from Antenna A and Antenna B
RF Connection for Antenna A and Antenna B.
⑫ RF Cascade Connectors C and D
Passes the RF signal from Antenna A and Antenna B to one additional receiver. In Quadversity mode, use these connectors for additional antenna inputs.
⑬ Antenna Bias Indicator LED
• Green: Antenna bias enabled
• Red: Antenna fault
• Off: Antenna bias disabled
⑭ Quadversity Indicator LED
Illuminates when the receiver is configured for Quadversity mode.
Menus and Configuration
The receiver uses a two-tier menu structure to support multiple channels in a single rack space:
• Device Configuration Menu: Items in this menu affect the overall performance of the receiver and apply to all channels globally
• Channel Configuration Menus: Each channel has its own menu allowing for independent channel configuration
AD4Q
Axient Digital
Wireless Receiver
POWER
PUSH
CONTROL
NAVIGATE
IR RF
A B
OL
AUDIO
SYNC
4
RX 4RF
A B
OL
AUDIO
SYNC
3
RX 3RF
A B
OL
AUDIO
SYNC
2
RX 2RF
A B
OL
AUDIO
SYNC
1
RX 1
Device Configuration Menu
Channel Configuration Menu
Accessing the Device Configuration Menu or Channel Menus
From the home screen, use the following methods to access the Device Configuration menu or to enter one of the channel menus.
• To enter the Device Configuration menu, press the control wheel
• To enter a Channel menu, select the channel number, and then press the control wheel to access the menu
PUSH
ENTER
EXIT
CONTROL
NAVIGATE
Home Screen
From the home screen you can view the status of all four channels.
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You can rotate the control wheel to choose different views of the information shown on the home screen, including channel name, group and channel, quality
meter, gain, and frequency.
View 4View 3View 2View 1
Screen Icons
The following screen icons indicate receiver modes or settings:
Standard Transmission Mode
STD
High Density Transmission Mode
HD
Frequency Group
G:
Channel
C:
TV band for selected frequency
TV:
AES3 Output Selected
AES3
Selected Home Screen View
View
Scroll Up for More Choices
Scroll Down for More Choices
Scroll Right for More Choices
Scroll Left for More Choices
Network Connection Present to Other Shure Devices or WWB
Power Switch Locked
Front Panel Controls Locked
Indicates ShowLink control active between the receiver and the linked
transmitter
Quadversity Enabled
Combining Frequency Diversity Enabled
FD-C
Selection Frequency Diversity Enabled
FD-S
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Encryption Enabled
Access Control Enabled
Device Configuration Menu and Parameters
Use the following menu items and parameter settings to configure the receiver at the device level.
Tip: Use the ENTER button to save changes or press EXIT to cancel without saving.
Device Configuration Menu Screen
From the home screen, press the control wheel to access the Device Configuration menu.
Device Configuration Menu Map
Device RF
Encryption
RF Band
Transmission Mode
Quadversity
Custom Groups
AES3 Audio
Dante Names Antenna Bias
TV Format
Restore User Preset
Save User Preset
Delete User Preset
Show
Flash All
F.W. Version
Device Audio
Device ID
Network Conguration
Network Browser
Locks
Fan
Display
Power Management
Tx Firmware Update
User Presets
Factory Reset
About
SETUP
ACCESS
BRIGHTNESS
INVERT
DISPLAY SLEEP
FAN MODE
TEMPERATURE
POWER SWITCH
FRONT PANEL
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Device RF
RF Band
Select the tuning band for the receiver.
Encryption
Enables encryption of the RF signal.
Transmission Mode
Select Standard or High Density transmitter spacing.
Quadversity
Enable Quadversity mode to configure RF ports to accept four antennas.
Custom Groups
Configure, edit, or load custom frequency groups.
Antenna Bias
Enable antenna bias for active RF antennas.
TV Format
Adjust TV bandwidth to match regional standards.
Device Audio
AES3 Audio
Configure AES3 audio parameters.
Dante Names
View, edit, and copy names for networked Dante components.
Device ID
Device ID
Use the control wheel to assign or edit an ID.
Network Configuration
Configure IP, network, and Dante settings.
Setup
Configure Ethernet ports and IP settings.
Access
View the status of Access Control (Enabled or Disabled). Use Wireless Workbench or other Shure control software to enable or disable Access Control.
Network Browser
Use to discover Dante devices on your network.
Show
Display all devices on the network.
Flash All
Flash the front panel LED of all devices on the network to verify connectivity.
F.W. Version
Display the installed firmware version of the selected network component.
Locks
Power Switch
• Locked
• Unlocked
Front Panel
• Locked
• Unlocked
Fan
Fan Mode
•Auto: The fan will automatically turn on if the receiver temperature rises
•On: The fan will run continuously to offer maximum cooling in warm environments
Temperature
Displays internal receiver temperature.
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Display
Brightness
Adjust the brightness of the display.
Invert
Inverts the color of the display.
Display Sleep
Offers options to turn off display and front panel illumination after 10, 30, or 60 seconds.
Tip: Press any front panel control to interrupt Display Sleep.
Power Management (optional)
DC Power Module Installed
This menu item will only be shown if a DC power module has been installed in the receiver.
Tx Firmware Update
Align transmitter IR window and select to update transmitter firmware.
User Presets
Create and manage user presets.
•Restore User Preset: Load existing preset
•Save User Preset: Save the current settings as a preset
•Delete User Preset: Delete a preset
Factory Reset
Restores all receiver parameters to factory settings.
About
Provides a detailed list of build specifications and vital statistics for the receiver.
Channel Menus and Parameters
Use the following menus and parameters to configure the receiver channels.
Tip: Use the channel selection buttons to navigate between adjacent channels when configuring menu parameters. Use the ENTER button to save changes or
press EXIT to cancel without saving.
Channel Menu Home Screen
The Channel Menu Home Screen allows you to view the settings for a selected channel and details of transmitters linked to that channel. Select a channel
number to access the menu.
You can adjust gain, group, channel, and frequency by using the EDIT function button.
Channel Menu
Use the Channel Menu to select and edit menu parameters. Press the Control Wheel to access the Channel Menu from the Channel Menu Home Screen.
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Channel Menu Map
Channel Name
Transmitter Details
IR Presets
Radio
Group
Channel
Frequency
TV
Find Next
Find Best
Channel Scan
Start
Group Scan
Gain/Mute
Switch Status
Meter Overload Hold
Audio
Transmitter Slots
Transmitters(s)
Sync
Unlink
Frequency Diversity
Advanced
Tone Generator
System Gain
Interference Management
Audio
Gain/Mute
•Gain: Adjusts the receiver gain from -18 to +42 dB (in 1 dB increments)
•Output: Select On to pass the audio output or Mute to turn off the audio output
Switch Status
Displays the switch position of the ground lift and level switches.
System Gain
View and adjust the net system gain for the receiver.
Tone Generator
Provides a continuous audio signal tone.
Meter Overload Hold
Enable Overload Hold to capture signal peaks.
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Radio
G: (Group)
Assign a frequency group.
C: (Channel)
Assign a channel.
Frequency
Manually select a frequency.
TV
Displays the TV band for the selected frequency.
Channel Name
Channel Name
Use the control wheel to assign or edit the channel name.
Channel Scan
Finds available channels within the selected group:
•Find Next: Selects the nearest available channel
•Find Best: Selects the channels with the best RF noise floor
Group Scan
Scans the selected group to find all available channels.
Transmitters(s)
Transmitter Slots
Use to assign and view transmitter slots.
SYNC or Unlink
•SYNC: Assigns a transmitter to the selected slot when SYNC is pressed
•UNLINK: Removes a transmitter from the selected slot
Transmitter Details
Displays build details and vital statistics for the selected transmitter.
IR Presets
Select and edit transmitter parameters so they will automatically be set during an IR sync.
Advanced
Interference Management
Select interference detection setting for the channel.
Frequency Diversity
Configure frequency diversity for handheld or bodypack transmitters.
Radio Frequency (RF) Settings
Setting the RF Tuning Band
The receiver offers selectable tuning bands to maximize the use of locally
available spectrum.
1. From the Device Configuration menu: Device RF> RF Band
2. Press the control wheel to enable editing, and then select an RF band.
3. Press ENTER to save.
Note: After setting the RF band, re-sync any transmitters that are linked to
the receiver.
IR Sync
Use IR Sync to form an audio channel between the transmitter and receiver.
Note: The receiver band must match the band of the transmitter.
1. Select a receiver channel.
2. Tune the channel to an available frequency using group scan.
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3. Power on the transmitter.
4. Press the SYNC button on the receiver.
5. Align the IR windows until the receiver IR sync LED illuminates red. When
complete, Sync Success! appears. The transmitter and receiver are now
tuned to the same frequency.
<15 cm (6 in.)
AD4Q
Axient Digital
Wireless Receiver
POWER
PUSH
CONTROL
NAVIGATE
IR RF
A B
OL
AUDIO
SYNC
4
RX 4RF
A B
OL
AUDIO
SYNC
3
RX 3RF
A B
OL
AUDIO
SYNC
2
RX 2RF
A B
OL
AUDIO
SYNC
1
RX 1
ULXD4
Digital Wireless Receiver
sync
Sync Success!
Note:
Any change to the encryption status on the receiver such as enabling/ dis-
abling encryption or requesting a new encryption key, requires a sync to send
the settings to the transmitter.
Channel Scan and Group Scan
The receiver can scan individual channels to find available frequencies or
scan an entire group to find the most available frequencies.
Important! Before you begin:
Turn off all transmitters for the systems you are setting up. (This prevents
them from interfering with the frequency scan.)
Turn on the following potential sources of interference so they are operating
as they would be during the presentation or performance (the scan will detect
and avoid any interference they generate).
• Other wireless systems or devices
• Computers
• CD players
• Large LED panels
• Effects processors
Channel Scan
Channel scan automatically scans a group to find available frequencies.
1. From a selected channel menu: Channel Scan
2. To begin, use the control wheel to choose the group you'd like to scan.
3. Choose one of the following options:
⁃Find Next: Finds the next available frequency within the group
⁃Find Best: Finds the best available frequency based on RSSI
4. Press ENTER to confirm your frequency selection.
Group Scan
Group scan automatically finds all available frequencies within a group.
Available frequencies can be automatically deployed to receiver channels
and other networked components.
1. From a selected channel: Group Scan.
2. Press Start to scan the group.
3. When the scan is complete, the number of frequencies found are shown
on the display.
4. Select Deploy to assign frequencies to components on the network.
Setting the Frequency Manually
Frequencies can be set manually for each channel if you need to select
specific values.
1. Select a channel and navigate to the Radio menu.
2. Use the control wheel to select the FREQ (MHz) parameter.
3. Press the control wheel to enable editing and rotate to change the value.
4. Press ENTER to save changes.
Transmission Modes
The receiver offers two transmission modes to efficiently manage the available
spectrum used by the transmitters:
Standard Mode
Standard mode employs channel spacing that allows for the operation of
transmitters at various power levels.
Standard mode is ideal for situations where spectrum is not limited or when
you need to operate transmitters at higher power levels to increase range.
High Density Mode
High Density mode creates additional bandwidth for more channels in
crowded RF environments by transmitting at 2 mW RF power and narrowing
the modulation bandwidth.
High Density mode is ideal for applications where many channels are needed
in a confined area, transmission distances are short, and the number of
available frequencies is limited.
Note: Operation mode varies according to region. In Brazil, High Density
mode is used.
Selecting a Transmission Mode
1. From the Device Configuration menu: Device RF>Transmission Mode
2. Press the control wheel to enable editing. Rotate the wheel to select a
mode.
3. Press ENTER to save.
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Assigning Transmitters to Transmitter Slots
Each receiver channel contains eight transmitter slots to control the RF signals
passed by the receiver. Transmitters can be assigned to the channel slots
or "registered" with the receiver.
For added protection from interference, the receiver will issue a warning or
block signals from any transmitters that aren't registered.
To assign a transmitter to a receiver channel:
1. From the Channel menu: Transmitter(s)>Transmitter Slots
2. Use the control wheel to scroll to an available transmitter slot. If the slot
is occupied, syncing will overwrite the existing transmitter.
3. Align the transmitter with the IR sync window and press SYNC.
When the sync is complete, the transmitter will be assigned to the slot. The
transmitter will remain assigned to the slot until it is unlinked. To remove a
transmitter from a slot, use the control wheel to select the slot, and then press
UNLINK.
Tip: For quick access, the slots can be accessed from the channel menu by
selecting the F4 function button.
Interference Management
In the event of signal degradation, Interference Management technology
provides options to move to a clean, compatible frequency, either manually
or automatically.
Respond to an alert by manually selecting a new frequency, or allow the
Spectrum Manager or Wireless Workbench to automatically deploy a backup
frequency the instant interference is detected.
Tip: To dismiss a interference alert, select the affected channel, and then
select Dismiss.
Configuring Interference Management
Interference Management can be configured for each channel individually.
Setting the Detection Mode
The Mode setting determines how the receiver will switch to a clear frequency
in the event of interference
1. Select a channel and navigate to: Advanced>Interference Management
2. Choose one of the following modes:
⁃Manual: Select a frequency manually when interference occurs
⁃Automatic: Allow the receiver to automatically select a new frequency.
Unregistered Transmitter Action
The unregistered transmitter option determines how the receiver reacts to
the presence of unregistered transmitters, which can be a potential source
of interference.
From the Interference Management menu, choose one of the following op-
tions:
•Allow: The receiver will pass audio from the unregistered transmitter
•Warn: The receiver will display a warning when an unregistered transmit-
ter is detected
•Block: The receiver treat the unregistered transmitter as interference and
will block the audio
Frequency Server
The frequency server option allows you to assign a networked Spectrum
Manager as a server for clear frequencies in the event of interference.
1. From the Interference Management menu, select Freq. Server
2. Press the control wheel to enable editing, and then select a Spectrum
Manager from your network.
3. Press ENTER to save.
Channel Quality Meter
The home screen displays a channel quality meter, providing a visual indicator
of the RF signal-to-noise ratio. When the RF signal is strong with a low level
of noise, all five segments of the meter are filled or the number 5 is displayed.
If the noise floor increases, fewer segments are displayed or the quality
number drops. Low levels of channel quality provide an early warning of po-
tential problems, allowing you to switch to a clear frequency.
NumberSegment
Q5
Q
Quadversity
Quadversity mode configures the receiver to accept four antenna inputs to
maximize RF coverage and minimize the risk of dropouts and signal loss
caused by interference. The receiver provides two channels of audio when
configured in Quadversity mode.
Configuring the Receiver and Antennas
In Quadversity mode, antennas are connected to RF connector ports and to
the RF cascade ports, which are converted to act as additional antenna inputs.
The receiver must be set to Quadversity to reconfigure the cascade ports.
1. From the Device Configuration menu: RF Device>Quadversity
2. Use to control wheel to set Quadversity to On. Press ENTER to reboot
the receiver and enable Quadversity mode.
3. Connect antennas to both RF antenna ports and to both RF cascade
ports.
4. Place the antenna in a pattern the provides coverage for your venue.
5. Perform a walk test to verify coverage and adjust the antenna positions
if necessary.
Antenna Bias
All antenna ports provide a DC bias to power active antennas. Set the DC
power to off when using passive (non-powered) antennas.
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To turn off the antenna bias:
1. From the Device Configuration menu: Device RF>Antenna Bias
2. Press the control wheel to enable editing, and then select Off
Tip: The Antenna Bias screen displays the current draw for each individual
antenna and the total current draw for all antennas.
Frequency Diversity
Frequency Diversity enables seamless, uninterrupted audio for mission-critical
applications. Frequency Diversity works by transmitting the audio on two in-
dependent frequencies from an ADX2FD Frequency Diversity handheld
transmitter or from two AD/ADX series transmitters.
When operated in Frequency Diversity mode, the receiver uses two frequen-
cies to provide a single channel of audio. If one frequency experiences inter-
ference, the audio from the other frequency is used to prevent dropouts or
interruption of the audio.
Using Frequency Diversity in conjunction with Interference Detection provides
an additional layer of protection for the audio signal.
1. From the channel menu: Advanced>Frequency Diversity.
2. Choose one of the following frequency diversity modes:
⁃Combining: For use with a single ADX2FD handheld transmitter
⁃Selection: For use with a pair of AD1 or ADX1 series transmitters
3. Press ENTER to save.
4. Perform an IR sync between the receiver and the transmitters.
RF Cascade Ports
The receiver has two RF cascade ports on the rear panel to share the RF
signal from the antennas with one additional receiver.
Use a shielded coaxial cable to connect the RF cascade ports from the first
receiver to the antenna inputs of the second receiver.
Important: The frequency model (A, B, C) must be the same for both receivers.
Audio Settings
Adjusting Channel Gain and Audio Output
The gain and audio output can be individually controlled in real time for each
channel.
Select a channel and navigate to the Audio menu, and then choose
Gain/Mute.
To adjust the gain:
1. Use the control wheel to select the GAIN option.
2. Turn the control wheel to adjust the gain from -18 dB to +42 dB in real
time.
3. Press EXIT to finish.
Tip: Adjust the gain while performing a sound check using typical audio input
signal levels and monitor the audio meter LEDs. Reduce the gain if the red
LED triggers repeatedly.
To control the audio output:
1. Use the control wheel to select the OUTPUT option.
2. Use the control wheel to select On or Mute in real time.
3. Press EXIT to finish.
Tone Generator
The receiver features a built-in tone generator to provide a continuous audio
signal which is useful for sound checks and for system troubleshooting. The
level and frequency of the tone are adjustable.
Note: The tone generator enters the signal chain before the system gain.
The overall system gain will affect the level of the tone.
1. From the Channel menu: Audio>Tone Generator
2. User the control wheel to select a level and frequency for the tone.
3. Press ENTER to save.
Tip: Set the Level to Off to stop the generator.
Headphone Monitoring
The headphone monitoring jack provides options for listening to a selected
receiver channel or for accessing and monitoring audio from Dante-enabled
devices on your network.
To listen to a receiver channel, select the channel number and use the volume
knob to adjust the signal level.
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Headphone Monitoring Options
Advanced headphone options allow you to monitor the audio from Dante
devices on your network and to adjust the headphone settings.
Access the Headphone Monitor menu by pressing the headphone volume
knob. Use the control wheel to select one of the following options:
Dante Browse
Press the control wheel to search your network for Dante channels. Scroll to
select and monitor a device with the headphones.
Dante Cue
Use the control wheel to configure the receiver as a Cue Station, allowing
the receiver to act as a central monitoring point for your system. You can
add additional channels to Cue Groups. Channels in the Cue Group can be
monitored by pressing and holding the channel button on the source receiver.
Headphone Settings
Configuration options:
•LIMITERTHRESHOLD: Adjusts the trigger point for the headphone limiter
to protect against unexpected increases in signal level
•FD-S PRE/POST SELECTION: Selects a audio monitoring point in the
signal path before or after Frequency Diversity processing for the head-
phone. This setting is useful for isolating sources of noise or interference.
System Gain
The System Gain feature allows you to view and calculate all gain stages in
the signal chain, including input pads, offsets, and receiver gain. Audio output
levels are updated in real time as gain adjustments are made.
1. From a selected Channel menu: Audio>System Gain
2. The display shows the pads and the offsets for transmitters and the re-
ceiver gain setting.
3. Use the control wheel to adjust the receiver gain in real time while moni-
toring the net output levels at the ¼" (6.3 mm) output and the XLR output.
4. Press EXIT when finished.
Networking
Networking Receivers
The receiver features a 4-port network interface. Dante technology provides
an integrated solution to distribute digital audio. Dante uses standard IP over
Ethernet and safely coexists on the same network as IT and control data.
Selectable networking modes route port signals for flexible network set up.
Network Control Software
Receivers can be controlled by Shure Control (Wireless Workbench) for re-
mote management and monitoring. The Dante Controller manages digital
audio routing. Signals for AMX and Crestron controllers are carried on the
same network as Shure Control.
Shure Control
Wireless Workbench 6 (WWB6) software provides comprehensive control
for wireless audio systems. Wireless Workbench enables remote adjustments
to networked receivers for real-time changes to gain, frequency, RF power,
and control locks. A familiar channel strip interface displays audio meters,
transmitter parameters, frequency settings, and network status.
Dante
The Dante Controller is a free software program created by Audinate™ to
configure and manage networks of Dante-enabled devices. Use the Controller
to create audio routes between networked components and to monitor the
status of online devices.
Networking Modes and Switch Configuration
The receiver offers two selectable networking modes:
•Split/Redundant: This mode places Dante audio and Shure control on
separate networks, while allowing you to take advantage of Dante redun-
dancy.
•Switched: In Switched mode, the receiver acts as a 4-port network switch.
Shure control and Dante audio are present on all network ports.
From the factory, the receiver is configured to Split/Redundant mode.
To Configure the switch mode:
1. Device Configuration>Network Configuration.
2. Select Setup to enter the Switch Configuration menu.
3. Use the control wheel to change the mode.
4. Press ENTER to reboot the receiver and change the mode.
IP Address Configuration
An IP address must be assigned to each device in the network to ensure
communication and control between components. Valid IP addresses can
be assigned automatically using a DHCP server or manually from a list of
valid IP addresses. If using Dante audio, a separate Dante IP address must
also be assigned to the receiver.
Automatic IP Addressing Mode
1. If using a DHCP capable Ethernet switch, set the DHCP switch to ON.
2. From the Device Configuration menu: Network Configuration>Next
3. Press the control wheel to enable editing of the Mode, and then set the
mode to Automatic.
Manual IP addressing Mode
1. From the Device Configuration menu: Network Configuration>Next
2. Press the control wheel to enable editing of the Mode, and then set the
mode to Manual
3. Set valid IP addresses and subnet values, and then press ENTER to
save.
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Network Browser
The network browser allows you to discover other devices connected to your
network. You can view information about the discovered devices, including
Device ID, IP address, firmware version, and model name.
1. From the Device Configuration menu: Network Browser
2. When selected, the Network Browser will discover and list devices on
the network.
3. Use the control wheel to scroll through and select devices.
The following information and actions are available from the Network
Browser:
•Show: Selects the device from the list
•Flash: Flashes front panel LEDs
•Info: Displays the device ID, model, IP address, and firmware version
•Flash All: Flashes the front panel of all devices
Network Troubleshooting
• Use only one DHCP server per network
• All devices must share the same subnet mask
• All receivers must have the same level of firmware revision installed
•Look for the illuminated network icon on the front panel or display of each
device:
If the icon is not illuminated, check the cable connection and the LEDs
on the network jack.
If the LEDs are not on and the cable is plugged in, replace the cable and
recheck the LEDs and network icon.
To check connectivity of WWB6 to the network:
1. Start Wireless Workbench software and use Inventory view to see devices
connected to the network.
2. Find the IP address from one of the devices on the network and see if
you can ping it from the computer running Wireless Workbench.
3. From a WINDOWS/MAC command prompt, type ‘ping IPADDRESS’ of
the device (e.g. "ping 192.168.1.100").
4. If the ping returns success (no packet loss), then the computer can see
the device on the network. If the ping returns failure (100% packet loss),
then check the IP address of the computer to ensure it’s on the same
subnet.
5. If the pings are successful and the devices still do not show up in the
WWB6 inventory, check to ensure all firewalls are either disabled or allow
the WWB network traffic to pass to the application. Check that firewall
settings are not blocking network access.
Operation
Assigning a Device ID
Assigning custom names or IDs helps with monitoring and organizing when
the receiver is part of a large system.
1. From the Device Configuration menu: Device ID
2. Press and rotate the control wheel to edit the ID.
3. Press ENTER to save.
Assigning a Channel Name
Assigning unique names to each channel helps with identification and orga-
nization when the receiver is part of a large system.
1. Select a channel, and then navigate to Channel Name.
2. Press the control wheel to enable editing, and then turn and press the
wheel to edit.
3. When finished, press ENTER to save.
Locking and Unlocking the Controls
Use the locking feature to prevent accidental or unauthorized changes to
controls and settings. The front panel and power switch can be independently
locked or unlocked.
1. From the Device Configuration menu: Locks
2. Use the control wheel to change the lock status for the front panel controls
or the power switch.
3. Press ENTER to save.
Display Screen Options
The receiver offers the following display options:
•Brightness:Low,Medium,High,Auto
•Invert: White text on black or black text on white
•Display Sleep: Offers options to turn off display and front panel illumina-
tion after 10, 30, or 60 seconds
Tip: Press any front panel control to interrupt Display Sleep.
1. From the Device Configuration menu: Display
2. Use the control wheel to edit the settings for Brightness,Invert, or Sleep
Display.
3. Press ENTER to save.
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Programming Transmitters Using IR Presets
Configuring IR presets allow all transmitter parameters to be automatically
set from the receiver during an IR sync.
Individual parameters can be configured in the IR Presets menu. Each preset
has the default value of No Change, which leave that setting unchanged by
an IR sync.
1. Select from the channel menu: IR Presets
2. Use the control wheel to select and edit parameters from the preset list.
Select No Change to keep existing settings.
3. Press ENTER to save.
Encryption
The receiver features Advanced Encryption Standard (AES-256) to ensure
that only the receiver that is keyed to the transmitter can monitor the audio
content.
Note: When enabled, encryption is applied to all receiver channels. Encryption
does not affect Dante audio signals, audio quality, or channel spacing.
1. From the Device Configuration menu: Device RF>Encryption.
2. Use the control wheel to select On.
3. Press ENTER to save.
4. Perform an IR sync to complete the encryption between the transmitter
and the receiver. The encryption key icon will appear on the display of
both the receiver and the transmitter.
Note:
Any change to the encryption status on the receiver such as enabling/
disabling encryption or requesting a new encryption key, requires a sync
to send the settings to the transmitter.
Tip: To remove encryption, use the control wheel to select Off and re-sync
the transmitter to clear the encryption.
Cooling Fan
The receiver contains an internal cooling fan to protect against over-temper-
ature conditions.
1. From the Device Configuration menu: Fan
2. Select from the following fan setting options:
⁃Auto: The fan will automatically turn on if the receiver temperature
rises
⁃On: The fan will run continuously to offer maximum cooling in warm
environments
Tip: The internal receiver temperature is shown on the Fan display screen.
Firmware
Firmware is embedded software in each component that controls functional-
ity. Installing the latest version of firmware updates the receiver to incorporate
additional features and enhancements. New versions of the firmware can be
uploaded and installed using the Firmware Update Manager tool available
in Shure Wireless Workbench 6 (WWB6) software. Software is available for
download from http://www.shure.com.
Firmware Versioning
When updating receiver firmware, update transmitters to the same firmware
version to ensure consistent operation.
The firmware of all devices has the form of MAJOR.MINOR.PATCH (e.g.,
1.2.14). At a minimum, all devices on the network (including transmitters),
must have the same MAJOR and MINOR firmware version numbers (e.g.,
1.2.x).
Updating the Receiver Firmware
CAUTION! Ensure that receiver power and network connections are main-
tained during a firmware update. Do not turn off the receiver until the update
is complete.
1. From Wireless Workbench, open the Firmware Update Manager:
Tools>Firmware Update Manager.
2. Click Check Now to view new versions available for download.
3. Select the updates and click download.
4. Connect the receiver and computer to the same network.
5. Download the latest firmware to the receiver.
Updating the Transmitter Firmware
1. From the Device Configuration menu of the receiver: TxFirmwareUpdate.
2. Turn on the transmitter and align the IR sync windows on the transmitter
and receiver. The red alignment LED will illuminate when alignment is
correct.
3. Maintain alignment and press ENTER on the receiver to begin the update.
Alignment must be maintained during the entire update cycle. Percentage
of update progress appears on the receiver display. The receiver display
will show the message Complete! when finished.
Restoring the Receiver to Factory Settings
The Factory Reset function clears the current settings and restores the fac-
tory settings.
Caution: All current settings will be cleared during the reset and the receiver
will need to reboot.
1. From the Device Component menu: Factory Reset
2. Press ENTER to reset the receiver, or press EXIT to return to the Device
Configuration menu.
Troubleshooting
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See Solution...Issue
Power, Cables, Radio
Frequency, or Encryption
Mismatch
No sound
Gain, CablesFaint sound or distortion
Radio Frequency (RF)
Lack of range, unwanted noise bursts, or
dropouts
Interface Locks
Cannot turn transmitter off or change
frequency settings, or can't program receiver
Encryption MismatchEncryption Mismatch message
Firmware MismatchFirmware Mismatch message
RFAntenna Fault Red LED
Power
Make sure that the receiver and transmitter are receiving sufficient voltage.
Check the battery indicators and replace the transmitter batteries if necessary.
Gain
Adjust the system gain on the front of the receiver. Ensure the output level
on the back of the receiver corresponds to the mic/line input setting of the
mixing console, amplifier, or DSP.
Cables
Check that all cables and connectors are working correctly.
Interface Locks
The transmitter and the receiver can be locked to prevent accidental or
unauthorized changes. A locked feature or button will produce the Locked
screen on the LCD panel or the lock icon will flash on a transmitter.
Encryption Mismatch
Re-sync all receivers and transmitters after enabling or disabling encryption.
Firmware Mismatch
Paired transmitters and receivers must have the same firmware version in-
stalled to ensure consistent operation. See Firmware topic for firmware update
procedure.
Radio Frequency (RF)
RF LEDs
If neither blue RF Diversity LED is illuminated, then the receiver is not detect-
ing the presence of a transmitter.
The orange RFSignal Strength LEDs indicate the amount of RF power being
received. This signal could be from the transmitter, or it could be from an
interfering source, such as a television broadcast. If more than two of
the orange RF LEDs are still illuminated while the transmitter is off, then that
channel may be experiencing interference, and you should try a different
channel.
The red RF LED indicates RF overload. Overloads have the potential to
cause interference in multiple system installations. If you are experiencing
an overload, turn off the receiver to see if it is causing interference with other
components.
Compatibility
• Perform a Scan and Sync to ensure the transmitter and receiver are set
to the same group and channel.
• Look at the band label on the transmitter and make sure the receiver is
set to the same band.
Reducing Interference
•Perform a group or channel scan to find the best open frequency. Perform
a sync to transfer the setting to the transmitter.
• For multiple systems, check that all systems are set to channels in the
same group (systems in different bands do not need to be set to the
same group).
• Maintain a line of sight between transmitter and receiver antennas.
•Move or point receiver antennas away from metal objects or other sources
of RF interference (such as LED walls, computers, digital effects, network
switches, network cables and Personal Stereo Monitor (PSM) wireless
systems).
• Eliminate RF overload (see below).
Increasing Range
If the transmitter is more than 6 to 60 m (20 to 200 ft) from the receiver an-
tenna, you may be able to increase range by doing one of the following:
• Reduce interference (see above).
• Increase transmitter RF power level.
• Use Normal mode instead of High Density mode.
• Use an active directional antenna, antenna distribution system, or other
antenna accessory to increase RF range.
Eliminating RF Overload
If you see the red RF LED on a receiver, try the following:
• Reduce the transmitter RF power level
• Move the transmitter further away from the receiver—at least 6 m (20 ft)
• If you are using active antennas, reduce antenna or amplifier gain.
• Use omnidirectional antennas
Antenna Faults
The Antenna Fault red LED indicates a short circuit condition or excessive
load at an antenna port.
• Check antennas and cables for damage
• Ensure that antenna ports are not overloaded
• Check antenna bias voltage setting. Turn off voltage if using passive
antennas.
Specifications
SystemSpecifications
RF Carrier Frequency Range
470–960 MHz, varies by region (See Frequency Range and Output Power table)
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Working Range
100 m (330 ft)
0
RF Tuning Step Size
25 kHz, varies by region
Image Rejection
>70 dB, typical
RF Sensitivity
−98 dBm at 10-5 BER
Latency Analog Output
2.08 msSTD
2.96 msHD
Audio Frequency Response
20 – 20 kHz (±1 dB)AD1
Note: Dependent on microphone typeAD2
Signal-to-Noise Ratio(Dynamic Range)
typical, 20 Hz to 20 kHz, receiver gain setting = -12 dB
UnweightedA-Weighted
117 dB120 dBXLR Line Output
126 dB130 dBDigital (AES3/Dante)
Total Harmonic Distortion
-6 dBFS, 1 kHz, System Gain @ +10
<0.01%
System Audio Polarity
Positive pressure on microphone diaphragm produces positive voltage on pin 2 (with respect to pin 3 of XLR output) and the tip of the 6.35 mm (1/4-inch) output.
Operating Temperature Range
-18°C (0°F) to 50°C (122°F)
1
Storage Temperature Range
-29°C (-20°F) to 65°C (149°F)
Audio Output
Gain Adjustment Range
−18 to +42 dB in 1 dB steps (plus Mute setting)
0Note: Actual range depends on RF signal absorption, reflection and interference.
1Note: Battery characteristics may limit this range.
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Configuration
Transformer Coupled Balanced (1=ground, 2=audio +, 3=audio
−)
XLR
Transformer Coupled Balanced (Tip = Audio +, Ring = Audio -,
Sleeve = Ground)
TRS
Impedance
100 Ω, Typical, XLR Line Out
Full Scale Output (200K Ωload)
+18 dBVLINE setting
−12 dBVMIC setting
+8 dBVTRS
Mic/Line Switch
30 dB pad
Phantom Power Protection
Yes
Dimensions
44 x 483 x 333 mm H x W x D
Weight
4.8 kg (10.6 lbs), without antennas
Housing
Steel; Extruded aluminum
Power Requirements
100 to 240 V AC, 50-60 Hz, 0.68 A max.
Thermal Power Dissipation
31 W (106 BTU/hr)Maximum
21 W (72 BTU/hr)Idle
DC Power Requirements
10.5 to 32V DC4.0 A max.
Network Interface
10/100 Mbps, 1Gbps, Dante Digital Audio
Network Addressing Capability
DHCP or Manual IP address
Maximum Cable Length
100 m (328 ft)
Cascade Output
Connector Type
BNC
2
2Note: For connection of one additional receiver in the same band
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Configuration
Unbalanced, passive
Impedance
50 Ω
Insertion Loss
0 dB, typical
RF Input
Spurious Rejection
>80 dB, typical
Connector Type
BNC
Impedance
50 Ω
Bias Voltage
12 to 13.5 V DC, 150 mA maximum, per antenna
3
RF Carrier Frequency Rangemodel dependent
470–636 MHzAD4Q=A
606–810 MHzAD4Q=B
750–960 MHzAD4Q=C
Tables and Diagrams
Audio Output
Mic/Line Mute
AES3
XLR
10 nF
 Ground
Lift
0 dB
-30 dB
AES3
1/4”
10 nF
 Ground
Lift
-10 dB
XLR to ¼" Output
Use the following wiring diagram to convert the XLR output to a ¼" output.
3switchable on-off
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