Siemens Hicom 150 e office User manual

Hicom 150 E Office

Service Manual

Release 1.0

P31003-M1530-X403-2-7620

Hicom 150 E Office

Release 1.0

Service Manual

Expanding thesystem

Startup

Installation

Boards

Systemdata

Important information

Implementing features

Configuration guidelines

Terminals

Special equipment

Plusproducts

Cordless Multicell Integration CMI

Service

Systemprogramming codes

 
Contents
Figures
Tables
Important information
1 Safety information
1.1 Safety information: Danger
1.2 Safety information: Warning
1.3 Safety information: Caution
1.4 General information
1.5 Behaviour in emergencies
1.6 Reporting accidents
2 Data protection and data security
3 Structure of this Service Manual (eSHB)
System data
1 Overview
2 Introduction
3 Design
3.1 Design of Hicom 150 E OfficePro
3.2 Design of Hicom 150 E OfficeCom
3.3 Design of Hicom 150 E OfficePoint
3.4 Design of Hicom 150 E OfficeOne
4 System environment
4.1 Hicom 150 E OfficePro system environment
4.2 Hicom 150 E OfficeCom system environment
4.3 Hicom 150 E OfficePoint system environment
4.4 Hicom 150 E OfficeOne system environment
5 System-specific capacity limits
6 Technical data
6.1 Transmission data for Hicom 150 E OfficePro
7 Technical specifications and conformity
7.1 CE conformity
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7.2 SAFETY International
7.3 Environmental conditions
8 List of documentation
Boards
1 Overview
2 Central boards
2.1 CBFC
2.2 CBMOD
2.3 CGM
2.4 CONBO
2.5 EXTEB
2.6 FMC
2.7 IMOD
2.8 PSUC
2.9 PSUF
2.10 PSUI
2.11 SBS
2.12 USVC
2.13 USVF
2.14 USVI
3 Peripheral boards
3.1 LAN Bridge
3.2 SLA16
3.3 SLMC8
3.4 SLMO8 / SLMO24
3.5 SLU8
3.6 STLS2 / STLS4
3.7 STMD8
3.8 TIEL
3.9 TLA2 / TLA4 / TLA8
3.10 TML8W
3.11 TMOM
3.12 TMS2
3.13 TS2
3.14 4SLA / 8SLA / 16SLA
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4 Options
4.1 ALUM4
4.2 EXM
4.3 GEE8
4.4 GEE12 / GEE16 / GEE50
4.5 MPPI
4.6 OPA
4.7 PFT1 / PFT4
4.8 REAL
4.9 STRB
4.10 V24/1 / V24/2
4.11 V24 adapter
4.12 V.24 cable
5 Using boards from Hicom 150 E / Hicom 100 E
Installation
1 Installation of Hicom 150 E OfficePro
1.1 Overview
1.2 Installation procedures
1.3 Selecting the installation site
1.4 Unpacking the components
1.5 Mounting the main distribution frame MDFU / MDFU-E
1.6 Setting up the system cabinets
1.6.1 Overview
1.6.2 Removing the cabinet cover
1.6.3 Setting up a single-cabinet system
1.6.4 Setting up a two-cabinet system (stacked)
1.6.5 Setting up a two-cabinet system (side by side)
1.6.6 Setting up a three-cabinet system (stacked)
1.7 Earthing the system
1.8 Checking the protective earth
1.9 Connecting the cables
1.10 Laying the line network and setting jumpers on the MDFU/MDFU-E
1.11 Loading the system software
1.12 Configuration information
1.12.1 Inserting/removing boards
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1.13 Connecting terminals
1.14 Performing a visual inspection
2 Installation of Hicom 150 E OfficeCom, OfficePoint, OfficeOne
2.1 Overview
2.2 Procedure for installing Hicom 150 E OfficeCom, OfficePoint
2.3 Procedure for installing Hicom 150 E OfficeOne
2.4 Selecting the installation site
2.5 Unpacking the components
2.6 Laying the cables
2.7 Connecting terminals
2.8 Performing a visual inspection
Start-up
1 Hicom 150 E OfficePro start-up
1.1 Overview
1.2 Start-up procedure
1.3 Supplying the system with power
1.3.1 Station number assignment
1.4 Carrying out the country initialisation
1.5 Entering the route telephone number
1.6 Performing customer-specific system programming
1.7 Carrying out a quick check
2 Start-up of Hicom 150 E OfficeCom, OfficePoint, OfficeOne
2.1 Overview
2.2 Start-up procedure
2.3 Carrying out the country initialisation
2.4 Entering the route telephone number
2.5 Conducting customer-specific system programming
2.6 Quick check
2.7 Station and line number assignment
2.8 Connecting ISDN (S0) interfaces
2.8.1 Connecting the ISDN CO
2.8.2 Networking connection (Hicom 300 CorNet-N)
2.8.3 Connecting ISDN terminals
2.8.4 Extensions for internal S0 stations
2.8.5 Multi-device connection
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Expanding the system
1 Expanding Hicom 150 E OfficePro
1.1 Using a UPS
1.1.1 Overview
1.1.2 Installing USVI cabinets
1.1.3 Protective earth for USVI cabinet(s)
1.1.4 Connecting a USVI to a system
1.2 Retrofitting peripheral boards
1.3 Connecting a P 500 printer
1.4 Connecting Hicom GCM
1.5 Upgrading from Hicom 150 E to Hicom 150 E OfficePro
2 Upgrading Hicom 150 E OfficeCom/OfficePoint
2.1 Connecting a printer, modem or PC
2.2 LAN Bridge connection
2.2.1 Brief description
2.2.2 Brief overview
2.2.3 LAN Bridge for LAN-LAN coupling
2.2.4 LAN Bridge for Remote LAN access
2.2.5 LAN Bridge for telematic functions
2.2.6 LAN Bridge for Computer Telephony Integration (CTI)
2.2.7 Installation
2.2.8 LAN Bridge integration
2.2.9 Start-up
2.2.10 Administration
Implementing features
1 Features for all traffic types
1.1 Hold
1.2 Call Parking
1.3 Shuttle
1.4 Unscreened Transfer
1.5 Screened Transfer
1.6 Conference
1.7 Music on Hold MOH (internal/External Source)
1.8 Announcements
1.9 Enquiry
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1.10 Recall
1.11 Detecting the Signalling Method of a/b Stations
1.12 Attendant Console (AC) / Intercept Position
1.13 Call Override/Intrusion
1.14 Overload indication
1.15 Shared Transfer Switch
2 Features for general incoming traffic
2.1 Distinctive Ringing
2.2 Ring injection / Camp-on
2.3 Call Management (CM)
2.4 Call Forwarding - No Answer (CFNA) with a Timeout
2.5 Call Forwarding (CFW)
2.6 Subscriber Groups
2.7 Group Call
2.8 Group Call with Busy Signalling
2.9 Hunt Group (SA)
2.10 Leave Group Call/Hunt Group (Stop Hunt)
2.11 Universal Call Distribution (UCD)
2.12 Queues
2.13 Call Prioritisation
2.14 UCD Subscriber States
2.15 Leave UCD Group
2.16 Wrap-up
2.17 Recorded Announcement / MOH Music on Hold
2.18 Overflow
2.19 Automatic Call Connection (AICC) with UCD
2.20 UCD Night Service
2.21 UCD Group Status Display
2.22 UCD "Home Agent"
2.23 Transfer to UCD Groups
2.24 Silent Monitoring
2.25 Do Not Disturb (DND)
2.26 Silent Ringing
2.27 Missed Calls List / Extension Number Storage
2.28 Call Pickup (PU)
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2.29 Call Pickup (PU) Within Call Pickup Groups
2.30 Directed Call Pickup Outside a PU Group
2.31 Call Pickup from an Answering Machine
2.32 Fax Waiting Message/Answering Machine
2.33 Deferring a call
2.34 Extension Number Configuration via Hicom Assistant T
3 Features for general outgoing traffic
3.1 DTMF Transmission During a Call
3.2 Individual Code Lock
3.3 System Code Lock/COS Changeover
3.4 Hotline
4 Features for general external traffic
4.1 Multi-device connection
4.2 Routes
4.3 Line Keys
4.4 Call Keys
4.5 Transit Traffic
4.6 Translate Extension Numbers to Names for System Speed-Dialling
5 Features for Incoming external traffic
5.1 Call Allocation
5.2 Answer Group
5.3 Night Service
5.4 Direct Inward Dialling
5.5 Selective Seizure of a DID Number by Stations
5.6 Visual and Acoustic Signalling of Dialled DID Number for Incoming Calls
(MSN / DID)
5.7 DISA (Direct Inward System Access)
5.8 Intercept Conditions
5.9 DTMF Direct Inward Dialling
5.10 Announcement Before Answering
5.11 Collect protection per CO Line
6 Features for outgoing external traffic
6.1 Last Number Redial (LNR)
6.2 Expanded Redial
6.3 System Speed-Dialling
6.4 Extension Speed-Dialling in System
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6.5 Line Seizure Type
6.6 En-Bloc Dialling
6.7 Audible Tone Monitoring
6.8 End-of-Dialling Recognition
6.9 Trunk Signalling Method
6.10 Temporary Signalling Method Changeover
6.11 Configurable Toll Restriction
6.12 Traffic Restriction Groups
6.13 Private Line
6.14 Line Queuing
6.15 Temporary Extension Number Display Suppression
7 Least Cost Routing (LCR)
7.1 Types of Carriers
7.1.1 Cable & Wireless Communications PLC "single stage"
7.1.2 Cable & Wireless Communications PLC "two stage"
7.1.3 Dial-In Control Server (DICS)
7.1.4 Corporate Network (CN)
7.2 Routing Tables
8 Features for internal traffic
8.1 Internal Traffic
8.2 Direct Station Selection
8.3 Names
8.4 Automatic Callback When Free or Busy
8.5 Entrance Telephone / Door Opener
8.6 Voice Calling / Direct Answer / Internal Paging
8.7 Radio Paging Equipment (PSE)
8.7.1 Single-Call Radio Paging Equipment
8.7.2 Radio Paging Equipment via ESPA / Enhanced Radio Paging
Equipment
8.8 Message Texts / Mailboxes / Message Waiting
8.9 Advisory Messages
8.10 Internal Directory
8.11 Babyphone (Room Monitor)
9 Tenant Service
9.1 Configuring a Tenant Service
10 Other features
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10.1 Voice Channel Signalling Security
10.2 Date and Time Display
10.3 Actuators
10.4 Sensors
10.5 Boss/Secretary Functions
10.6 Multilingual Text Output
10.7 Associated Dialling
10.8 Associated Services
10.9 Display Number of Subscribers with Direct Trunk Access
10.10 Services in the Talk State
10.11 Reset Activated Features
10.12 Relocation function
11 Networking
11.1 Satellite PABX capability
11.2 Closed Numbering
11.3 Toll Restriction with CorNet N
11.4 Call Detail Recording with Networking
11.5 Incoming Call
11.6 Enquiry / Transfer / Accept
11.7 Recall
11.8 Camp-on
11.9 Distinctive Ringing in the Network
11.10 Callback in Idle or Busy State
11.11 Displaying Names / Numbers
11.12 CFW with Rerouting
11.13 Shuttle
11.14 Conference
11.15 Central Attendant Console
11.16 Sharing Speed-Dialling in the Gateway PABX
11.17 Sharing Centralised VM Servers
12 Features for Call Detail Recording
12.1 Silent Reversal at Start and End of Call
12.2 Advice of Charges During Call (AOC-D)
12.3 Call Duration Display on Terminal
12.4 Call Detail Recording At Station (CDRS)
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12.5 Call Detail Recording At Attendant (CDRA)
12.6 Call Detail Recording Per Trunk (CDRT)
12.7 Project Code
12.8 Call Detail Recording Central (CDRC)
12.9 Toll Fraud Monitoring
13 Euro-ISDN features
13.1 Direct-inward dialling (DID)
13.2 Multiple Subscriber Number MSN
13.3 Calling Line Identification Presentation (CLIP)
13.4 Calling Line Identification Restriction (CLIR)
13.5 Connected Line Identification Presentation (COLP)
13.6 Connected Line Identification Restriction (COLR)
13.7 Advice of Charge (AOC)
13.8 Call Forwarding (CFW)
13.9 Call Deflection (CD)
13.10 Subaddressing (SUB)
13.11 Malicious Call Identification (MCID)
13.12 Completion of Calls to Busy Subscribers (CCBS)
13.13 Call Hold (CH)
13.14 3PTY (Three Party Service / Conference)
13.15 Camp-On
13.16 TP (Terminal Portability / Call Parking)
13.17 User-to-User Signalling (UUS1)
13.18 Explicit Call Transfer (ECT)
13.19 PtP on the User Side
13.20 Setting National and International Codes for Outgoing Calls
14 Host Link Interface (CSTA Interface)
Configuration guidelines
1 Call detail recording using a P500 printer
2 Call detail recording using a call charge computer (GCM, Teledata)
3 Displaying an incoming call as a company name
4 Busy signal for call waiting parties on the AC when S0 channels are still available
5 Configuring voice mail
6 Configuring toll restriction per extension
7 Configuring a fax machine
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8 Configuring an ISDN system interface
9 Configuring an ISDN multi-device connection with MSN no. assignment
10 Configuring Call Management with group call and call forwarding - no answer
11 Announcement before answering (on analog port)
12 Assigning incoming MSI calls
13 Configuring fixed night service
14 Configuring an intercept extension per line
15 CorNet networking
15.1 Networking Hicom 150 E Office with Hicom 150 E Office
15.2 Networking Hicom 300 with Hicom 150 E Office
15.3 Programming operations for all networking types
16 Configuring the boss/secretary function
17 Boss/secretary systems (TOP)
18 Configuring an internal S0 bus with multiple extensions
19 Configuring call pickup groups
20 Configuring a second V24 interface
21 Configuring an entrance telephone and entrance telephone ring destination
22 Configuring a door busy actuator
23 Programming a sensor as an alarm dialling device
24 Configuring Least Cost Routing (DICS)
25 Remote administration via ISDN
26 Remote administration via DTMF
27 Configuring Hicom cordless 150 E
28 Configuring TRG groups
29 Configuring hotline extensions
30 Configuring relocate
31 UCD - Universal Call Distribution
32 Hicom 150 E Office - Hicom Agentline Office call distribution
33 Configuring DISA
34 Configuring an AC
35 Routes
36 Tenant services
37 COS changeover after timeout
38 Analog tie traffic via TIEL boards
39 Mozart CD announcement device with start/stop contact at the TIEL board
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40 Mozart CD/Genius announcement device at the SLA board
41 Connecting MUSIPHONE multimax S to the TIEL board
42 Connecting enhanced PSE radio paging equipment (multitone) to a TMOM board
Terminals
1 Overview
2 optiset E
2.1 optiset E terminals
2.1.1 optiset E entry
2.1.2 optiset E basic
2.1.3 optiset E standard
2.1.4 optiset E comfort
2.1.5 optiset E memory
2.1.6 Connection requirements
2.1.7 Connection
2.2 optiset E adapters
2.2.1 Overview
2.2.2 optiset E key module
2.2.3 optiset E acoustic adapter
2.2.4 optiset E analog adapter
2.2.5 optiset E contact adapter
2.2.6 optiset E control adapter
2.2.7 optiset E data adapter
2.2.8 optiset E headset adapter
2.2.9 optiset E headset plus adapter
2.2.10 optiset E ISDN adapter
2.2.11 optiset E phone adapter
2.2.12 Plug-type AC adapter
2.2.13 Headsets
2.2.14 Configuration restrictions
3 Analog terminals
4 ISDN terminals
Special equipment
1 Overview
2 Answering machine
3 Voice mail
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3.1 Memo for Hicom
4 Entrance telephones
4.1 Direct connection without ET
4.2 Connection via ET adapter box
4.2.1 Connection examples
4.3 ET/A adapter (S30817-Q936-A313)
4.4 Connection via ET/A adapter box
5 Loudspeaker
6 Connecting a data telephone
7 Hicom Attendant P
Plus products
Cordless Multicell Integration CMI
1 Introduction
2 Requirements for the operation of Hicom cordless 150 E
3 Mounting and connecting the base station
3.1 Mounting the base station indoors
3.2 Mounting the base station outdoors
3.2.1 Mounting base station on the mast outdoors
3.2.2 Mounting on outdoor wall with mounting plate
3.2.3 Outdoor wall mounting without mounting plate
3.3 Connecting the base station
4 Mobile telephone login/logout on the system
5 Radio tests
5.1 Checking the radio coverage
5.1.1 Testing the base stations
5.1.2 Testing the area coverage
5.2 Testing the radio quality
5.3 Result documentation
6 Testing the Hicom cordless 150 E components
6.1 Checking the base station BS
6.2 Checking the mobile telephone
6.3 Checking the entire system
6.4 Checking the radio coverage
7 Information for the correction of possible mobile telephone faults
8 Site selection for the base station
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8.1 General information on the base station
8.2 Propagation conditions for radio traffic
8.2.1 Radio wave propagation in free field with visibility
8.2.2 Radio wave propagation in industrial areas
8.2.3 Radio wave propagation inside buildings constructed using brick
and lightweight materials
8.2.4 Radio wave propagation inside reinforced concrete buildings with
different interiors
8.3 Base stations - wave propagation
8.3.1 Where must base stations not be installed?
8.3.2 Where should base stations be installed?
9 Technical data and functions of Hicom cordless 150 E Version 1
9.2 Base station data
9.3 Mobile telephone data
9.4 Hicom cordless 150 E system number
9.5 Base station features
9.6 Mobile telephone features
Service
1 Overview
2 On-site service
2.1 Customer data backup
2.1.1 Playing back a CDB to a replacement board (CBMOD, CBFC)
2.2 Replacing or upgrading the system software
2.2.1 CDB upgrade
2.2.2 Flash memory card replacement
2.2.3 APS transfer
2.3 Board replacement (not applicable to Hicom 150 E OfficeOne)
2.4 Terminal replacement
3 Error detection, signalling and correction
3.1 LED signalling concept for central boards
3.1.1 Hicom 150 E OfficePro / Hicom 150 E OfficeCom / Hicom 150 E
OfficePoint
3.1.2 Hicom 150 E OfficeOne
3.2 LED signalling concept for peripheral boards
3.2.1 Hicom 150 E OfficePro
3.2.2 Hicom 150 E OfficeCom / Hicom 150 E OfficePoint
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3.2.3 Hicom 150 E OfficeOne
3.3 Telephone test
3.4 Line diagnostics
3.4.1 Line status
3.4.2 Error memory
3.4.3 Measuring the system-wide use of features
3.4.4 Activated features per terminal
3.5 Error messages
3.5.1 Class A error messages
3.5.2 Class B error messages:
3.6 Error correction options
3.6.1 Automatic error correction
3.6.2 Manual error correction without Hicom Assistant E
3.6.3 Error correction with Hicom Assistant E
4 Automatic error signalling
4.1 Alarms on the system telephone
4.2 Remote error signalling
5 Remote administration and maintenance
5.1 Remote DTMF administration
5.2 Remote error signalling
5.2.1 Definition
5.2.2 Outgoing: callback/error signalling
5.2.3 Application notes:
5.3 Analog modem (IMOD) (not applicable to Hicom 150 E OfficeOne)
5.4 Integrated digital modem
6 Traffic measurement
A System programming codes
A.1 Passwords
A.2 Codes for controlling services
A.3 Expert mode codes
Abbreviations
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© Siemens AG, München, 1998
Hicom 150 E Office Rel.1.0 Service Manual, 2, 1998-06-26
Siemens Part No.: P31003-M1530-X403-2-7620
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Conversion Date: 1998-09-18

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Figures
Figure 2-1 Hicom 150 E OfficePro dimensions
Figure 2-2 Hicom 150 E OfficeCom dimensions
Figure 2-3 Hicom 150 E OfficePoint dimensions
Figure 2-4 Hicom 150 E OfficeOne dimensions
Figure 2-5 Hicom 150 E OfficePro system environment
Figure 2-6 Hicom 150 E OfficeCom system environment
Figure 2-7 Hicom 150 E OfficePoint system environment
Figure 2-8 Hicom 150 E OfficeOne system environment
Figure 3-1 OfficeCom/OfficePoint CBFC interfaces (S30810-Q2950-X)
Figure 3-2 CBMOD board (S30810-Q2960-X) - switches and displays
Figure 3-3 EXTEB interfaces (S30810-Q2912-Xxxx)
Figure 3-4 PSUC interfaces (S30122-K5661-xxx)
Figure 3-5 PSUF interfaces (S30122-K5658-xxx)
Figure 3-6 Front and rear view of the PSUI (S30122-K5083-L301)
Figure 3-7 Front and rear view of the PSUI (S30122-K5083-X301)
Figure 3-8 SBS interfaces(S30817-Q905-A)
Figure 3-9 USVC interfaces (S30122-K5660-xxx)
Figure 3-10 USVF interfaces (S30122-K5659-)
Figure 3-11 Front and rear view of the USVI, settings
Figure 3-12 Discharge rates for the Hicom 150 E OfficePro battery pack
Figure 3-13 Hicom 150 E OfficePro - battery current drain of terminals
Figure 3-14 LAN Bridge interfaces (S30817-Q955-Axxx)
Figure 3-15 SLA16 (S30810-Q2702-X)
Figure 3-16 SLMC8 (S30810-Q2911-X)
Figure 3-17 SLMO8 / SLMO24 (S30810-Q2901-X / S30810-Q2901-Xxxx)
Figure 3-18 SLU8 interfaces (S30817-Q922-Axxx)
Figure 3-19 STLS2/4 interfaces (S30817-Q924-Bxxx/Axxx)
Figure 3-20 STMD8 (S30810-Q2558-Xxxx)
Figure 3-21 S0 trunk connection
Figure 3-22 S0 connection to NT
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Figure 3-23 S0 networking options
Figure 3-24 S0 bus to the STMD8 via the MDFU/MDFU-E
Figure 3-25 Wiring example of Mini-Western jacks
Figure 3-26 S0 bus - example of wall socket assignment
Figure 3-27 TIEL (S30810-Q2520-X)
Figure 3-28 E&M interface, type 1
Figure 3-29 E&M interface, type 1A
Figure 3-30 E&M interface, type 1B or 5
Figure 3-31 E&M interface, type 2
Figure 3-32 E&M interface, type 2 - circuit diagram, MDFU/MDFU-E numbering
Figure 3-33 TLA2/TLA4 interfaces (S30817-Q923-Bxxx/Axxx)
Figure 3-34 TLA8 interfaces (S30817-Q926-Axxx)
Figure 3-35 TML8W (S30817-Q626-Axxx/Bxxx)
Figure 3-36 TMOM (S30810-Q2535-X)
Figure 3-37 TMOM - PSE interface
Figure 3-38 TMS2 (S30810-Q2915-X)
Figure 3-39 S2M trunk connection
Figure 3-40 S2M feeding of NTs in systems with no USVI
Figure 3-41 S2M feeding of NTs in systems with USVI
Figure 3-42 S2M - NT connection
Figure 3-43 S2M networking options
Figure 3-44 TS2 interfaces (S30810-Q2913-X)
Figure 3-45 S2M trunk connection
Figure 3-46 Supplying NTs via S2M in the case of systems without USVC
Figure 3-47 Supplying NTs via S2M in the case of systems with USVC
Figure 3-48 4SLA/8SLA interfaces (S30810-Q2925-X)
Figure 3-49 16SLA interfaces (S30810-Q2923-X)
Figure 3-50 ALUM4 interface (S30817-Q935-A)
Figure 3-51 ALUM4 principle structure
Figure 3-52 EXM interfaces (S30817-Q902-Bxxx)
Figure 3-53 GEE8 (S30817-Q664-xxxx)
Figure 3-54 GEE12/16/50 interfaces (S30817-Q951-A)
Figure 3-55 MPPI interface (S30817-Q5380-X)
Figure 3-56 OPA interfaces (S30807-Q6920-X)
Figure 3-57 PFT by means of PFT1/PFT4
Hicom 150 E Office Rel.1.0 Service Manual - Figures 
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