Siemens Hicom 150 E Office User manual

Hicom 150 E Office

Service Manual

Release 1.0

P31003-M1530-X403-2-7620

Hicom 150 E Office

Release 1.0

Service Manual

Expanding thesystem

Startup

Installation

Boards

Systemdata

Important information

Implementing features

Configuration guidelines

Terminals

Special equipment

Plusproducts

Cordless Multicell Integration CMI

Service

Systemprogramming codes

 
Contents
Figures
Tables
Important information
1 Safety information
1.1 Safety information: Danger
1.2 Safety information: Warning
1.3 Safety information: Caution
1.4 General information
1.5 Behaviour in emergencies
1.6 Reporting accidents
2 Data protection and data security
3 Structure of this Service Manual (eSHB)
System data
1 Overview
2 Introduction
3 Design
3.1 Design of Hicom 150 E OfficePro
3.2 Design of Hicom 150 E OfficeCom
3.3 Design of Hicom 150 E OfficePoint
3.4 Design of Hicom 150 E OfficeOne
4 System environment
4.1 Hicom 150 E OfficePro system environment
4.2 Hicom 150 E OfficeCom system environment
4.3 Hicom 150 E OfficePoint system environment
4.4 Hicom 150 E OfficeOne system environment
5 System-specific capacity limits
6 Technical data
6.1 Transmission data for Hicom 150 E OfficePro
7 Technical specifications and conformity
7.1 CE conformity
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7.2 SAFETY International
7.3 Environmental conditions
8 List of documentation
Boards
1 Overview
2 Central boards
2.1 CBFC
2.2 CBMOD
2.3 CGM
2.4 CONBO
2.5 EXTEB
2.6 FMC
2.7 IMOD
2.8 PSUC
2.9 PSUF
2.10 PSUI
2.11 SBS
2.12 USVC
2.13 USVF
2.14 USVI
3 Peripheral boards
3.1 LAN Bridge
3.2 SLA16
3.3 SLMC8
3.4 SLMO8 / SLMO24
3.5 SLU8
3.6 STLS2 / STLS4
3.7 STMD8
3.8 TIEL
3.9 TLA2 / TLA4 / TLA8
3.10 TML8W
3.11 TMOM
3.12 TMS2
3.13 TS2
3.14 4SLA / 8SLA / 16SLA
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4 Options
4.1 ALUM4
4.2 EXM
4.3 GEE8
4.4 GEE12 / GEE16 / GEE50
4.5 MPPI
4.6 OPA
4.7 PFT1 / PFT4
4.8 REAL
4.9 STRB
4.10 V24/1 / V24/2
4.11 V24 adapter
4.12 V.24 cable
5 Using boards from Hicom 150 E / Hicom 100 E
Installation
1 Installation of Hicom 150 E OfficePro
1.1 Overview
1.2 Installation procedures
1.3 Selecting the installation site
1.4 Unpacking the components
1.5 Mounting the main distribution frame MDFU / MDFU-E
1.6 Setting up the system cabinets
1.6.1 Overview
1.6.2 Removing the cabinet cover
1.6.3 Setting up a single-cabinet system
1.6.4 Setting up a two-cabinet system (stacked)
1.6.5 Setting up a two-cabinet system (side by side)
1.6.6 Setting up a three-cabinet system (stacked)
1.7 Earthing the system
1.8 Checking the protective earth
1.9 Connecting the cables
1.10 Laying the line network and setting jumpers on the MDFU/MDFU-E
1.11 Loading the system software
1.12 Configuration information
1.12.1 Inserting/removing boards
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1.13 Connecting terminals
1.14 Performing a visual inspection
2 Installation of Hicom 150 E OfficeCom, OfficePoint, OfficeOne
2.1 Overview
2.2 Procedure for installing Hicom 150 E OfficeCom, OfficePoint
2.3 Procedure for installing Hicom 150 E OfficeOne
2.4 Selecting the installation site
2.5 Unpacking the components
2.6 Laying the cables
2.7 Connecting terminals
2.8 Performing a visual inspection
Start-up
1 Hicom 150 E OfficePro start-up
1.1 Overview
1.2 Start-up procedure
1.3 Supplying the system with power
1.3.1 Station number assignment
1.4 Carrying out the country initialisation
1.5 Entering the route telephone number
1.6 Performing customer-specific system programming
1.7 Carrying out a quick check
2 Start-up of Hicom 150 E OfficeCom, OfficePoint, OfficeOne
2.1 Overview
2.2 Start-up procedure
2.3 Carrying out the country initialisation
2.4 Entering the route telephone number
2.5 Conducting customer-specific system programming
2.6 Quick check
2.7 Station and line number assignment
2.8 Connecting ISDN (S0) interfaces
2.8.1 Connecting the ISDN CO
2.8.2 Networking connection (Hicom 300 CorNet-N)
2.8.3 Connecting ISDN terminals
2.8.4 Extensions for internal S0 stations
2.8.5 Multi-device connection
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Expanding the system
1 Expanding Hicom 150 E OfficePro
1.1 Using a UPS
1.1.1 Overview
1.1.2 Installing USVI cabinets
1.1.3 Protective earth for USVI cabinet(s)
1.1.4 Connecting a USVI to a system
1.2 Retrofitting peripheral boards
1.3 Connecting a P 500 printer
1.4 Connecting Hicom GCM
1.5 Upgrading from Hicom 150 E to Hicom 150 E OfficePro
2 Upgrading Hicom 150 E OfficeCom/OfficePoint
2.1 Connecting a printer, modem or PC
2.2 LAN Bridge connection
2.2.1 Brief description
2.2.2 Brief overview
2.2.3 LAN Bridge for LAN-LAN coupling
2.2.4 LAN Bridge for Remote LAN access
2.2.5 LAN Bridge for telematic functions
2.2.6 LAN Bridge for Computer Telephony Integration (CTI)
2.2.7 Installation
2.2.8 LAN Bridge integration
2.2.9 Start-up
2.2.10 Administration
Implementing features
1 Features for all traffic types
1.1 Hold
1.2 Call Parking
1.3 Shuttle
1.4 Unscreened Transfer
1.5 Screened Transfer
1.6 Conference
1.7 Music on Hold MOH (internal/External Source)
1.8 Announcements
1.9 Enquiry
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1.10 Recall
1.11 Detecting the Signalling Method of a/b Stations
1.12 Attendant Console (AC) / Intercept Position
1.13 Call Override/Intrusion
1.14 Overload indication
1.15 Shared Transfer Switch
2 Features for general incoming traffic
2.1 Distinctive Ringing
2.2 Ring injection / Camp-on
2.3 Call Management (CM)
2.4 Call Forwarding - No Answer (CFNA) with a Timeout
2.5 Call Forwarding (CFW)
2.6 Subscriber Groups
2.7 Group Call
2.8 Group Call with Busy Signalling
2.9 Hunt Group (SA)
2.10 Leave Group Call/Hunt Group (Stop Hunt)
2.11 Universal Call Distribution (UCD)
2.12 Queues
2.13 Call Prioritisation
2.14 UCD Subscriber States
2.15 Leave UCD Group
2.16 Wrap-up
2.17 Recorded Announcement / MOH Music on Hold
2.18 Overflow
2.19 Automatic Call Connection (AICC) with UCD
2.20 UCD Night Service
2.21 UCD Group Status Display
2.22 UCD "Home Agent"
2.23 Transfer to UCD Groups
2.24 Silent Monitoring
2.25 Do Not Disturb (DND)
2.26 Silent Ringing
2.27 Missed Calls List / Extension Number Storage
2.28 Call Pickup (PU)
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2.29 Call Pickup (PU) Within Call Pickup Groups
2.30 Directed Call Pickup Outside a PU Group
2.31 Call Pickup from an Answering Machine
2.32 Fax Waiting Message/Answering Machine
2.33 Deferring a call
2.34 Extension Number Configuration via Hicom Assistant T
3 Features for general outgoing traffic
3.1 DTMF Transmission During a Call
3.2 Individual Code Lock
3.3 System Code Lock/COS Changeover
3.4 Hotline
4 Features for general external traffic
4.1 Multi-device connection
4.2 Routes
4.3 Line Keys
4.4 Call Keys
4.5 Transit Traffic
4.6 Translate Extension Numbers to Names for System Speed-Dialling
5 Features for Incoming external traffic
5.1 Call Allocation
5.2 Answer Group
5.3 Night Service
5.4 Direct Inward Dialling
5.5 Selective Seizure of a DID Number by Stations
5.6 Visual and Acoustic Signalling of Dialled DID Number for Incoming Calls
(MSN / DID)
5.7 DISA (Direct Inward System Access)
5.8 Intercept Conditions
5.9 DTMF Direct Inward Dialling
5.10 Announcement Before Answering
5.11 Collect protection per CO Line
6 Features for outgoing external traffic
6.1 Last Number Redial (LNR)
6.2 Expanded Redial
6.3 System Speed-Dialling
6.4 Extension Speed-Dialling in System
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6.5 Line Seizure Type
6.6 En-Bloc Dialling
6.7 Audible Tone Monitoring
6.8 End-of-Dialling Recognition
6.9 Trunk Signalling Method
6.10 Temporary Signalling Method Changeover
6.11 Configurable Toll Restriction
6.12 Traffic Restriction Groups
6.13 Private Line
6.14 Line Queuing
6.15 Temporary Extension Number Display Suppression
7 Least Cost Routing (LCR)
7.1 Types of Carriers
7.1.1 Cable & Wireless Communications PLC "single stage"
7.1.2 Cable & Wireless Communications PLC "two stage"
7.1.3 Dial-In Control Server (DICS)
7.1.4 Corporate Network (CN)
7.2 Routing Tables
8 Features for internal traffic
8.1 Internal Traffic
8.2 Direct Station Selection
8.3 Names
8.4 Automatic Callback When Free or Busy
8.5 Entrance Telephone / Door Opener
8.6 Voice Calling / Direct Answer / Internal Paging
8.7 Radio Paging Equipment (PSE)
8.7.1 Single-Call Radio Paging Equipment
8.7.2 Radio Paging Equipment via ESPA / Enhanced Radio Paging
Equipment
8.8 Message Texts / Mailboxes / Message Waiting
8.9 Advisory Messages
8.10 Internal Directory
8.11 Babyphone (Room Monitor)
9 Tenant Service
9.1 Configuring a Tenant Service
10 Other features
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