Siemens Q3920 User manual

PRINTED IN U.S.A.
USER GUIDE
Q3920 3G TO 4G RETROFIT GUIDE
JANUARY 2022
DOCUMENT NO. OBE-00-22-01
VERSION A.1
Siemens Mobility, Inc.
One Penn Plaza,
Suite 1100,
New York, NY 10119
1-800-793-SAFE
www.usa.siemens.com/rail-manuals
Copyright © 2022 Siemens Mobility, Inc.
All Rights Reserved

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Version No.: A.1
PROPRIETARY INFORMATION
The material contained herein constitutes proprietary and confidential information, and is the
intellectual property of Siemens Mobility, Inc. (Siemens) protected under United States patent,
copyright and/or other laws and international treaty provisions. This information and the
software it describes are for authorized use only, and may not be: (i) modified, translated,
reverse engineered, decompiled, disassembled or used to create derivative works; (ii) copied or
reproduced for any reason other than specific application needs; or (iii) rented, leased, lent,
sublicensed, distributed, remarketed, or in any way transferred; without the prior written
authorization of Siemens. This proprietary notice and any other associated labels may not be
removed.
TRANSLATIONS
The manuals and product information of Siemens Mobility, Inc. are intended to be produced and
read in English. Any translation of the manuals and product information are unofficial and can
be imprecise and inaccurate in whole or in part. Siemens Mobility, Inc. does not warrant the
accuracy, reliability, or timeliness of any information contained in any translation of manual or
product information from its original official released version in English and shall not be liable for
any losses caused by such reliance on the accuracy, reliability, or timeliness of such
information. Any person or entity that relies on translated information does so at his or her own
risk.
WARRANTY INFORMATION
Siemens Mobility, Inc. warranty policy is as stated in the current Terms and Conditions of Sale
document. Warranty adjustments will not be allowed for products or components which have
been subjected to abuse, alteration, improper handling or installation, or which have not been
operated in accordance with Seller's instructions. Alteration or removal of any serial number or
identification mark voids the warranty.
SALES AND SERVICE LOCATIONS
Technical assistance and sales information on Siemens Mobility, Inc. products may be obtained
at the following locations:
SIEMENS MOBILITY, INC.
SIEMENS MOBILITY, INC.
2400 NELSON MILLER PARKWAY
939 S. MAIN STREET
LOUISVILLE, KENTUCKY 40223
MARION, KENTUCKY 42064
TELEPHONE: [phone] TELEPHONE: [phone]
FAX:
[phone]
CUSTOMER SERVICE:
[phone]
SALES & SERVICE:
[phone]
TECHNICAL SUPPORT:
[phone]
WEB SITE:
www.usa.siemens.com/rail-manuals
FAX:
[phone]
FCC RULES COMPLIANCE
The equipment covered in this manual has been tested and found to comply with the limits for
Class A digital devices, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area
is likely to cause harmful interference in which case the user will be required to correct the
interference at his/her own expense.

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Version No.: A.1
DOCUMENT HISTORY
Version Release
Date
Sections
Changed Details of Change
A JAN 2022 Initial Release
A.1 JAN 2022
Added note on pages 1-1 & 1-9 to instruct the
user to upgrade software once new 4G kit has
been installed.
Added software upgrade procedure (Section
1.3).

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Version No.: A.1
TABLE OF CONTENTS
PROPRIETARY INFORMATION .................................................................................................................. ii
TRANSLATIONS........................................................................................................................................... ii
WARRANTY INFORMATION ....................................................................................................................... ii
SALES AND SERVICE LOCATIONS ........................................................................................................... ii
FCC RULES COMPLIANCE......................................................................................................................... ii
DOCUMENT HISTORY ................................................................................................................................iii
NOTES, CAUTIONS, AND WARNINGS...................................................................................................... vi
ELECTROSTATIC DISCHARGE (ESD) PRECAUTIONS...........................................................................vii
1Q3920 EOT 3G TO 4G CONVERSION..............................................................................................1-1
1.1 Components Required.................................................................................................................1-1
1.1.1 Materials ......................................................................................................................1-1
1.1.2 Tools ............................................................................................................................1-1
1.2 Procedure to Perform Q3920 EOT 3G to 4G Conversion...........................................................1-1
1.3 Procedure to Upgrade 9VA88 Software in the Q3920 EOT......................................................1-10
1.3.1 PUMP Utility Configuration ........................................................................................1-10
1.3.2 Set EOT to “True Colors” to Load New Software ......................................................1-12
1.3.3 Verify Successful Software Upload ...........................................................................1-15

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LIST OF FIGURES
Figure 1-1 Open EOT Rear Panel ...........................................................................................................1-2
Figure 1-2 Remove Electronic Box Assembly from EOT Chassis...........................................................1-3
Figure 1-3 Open Electronic Box Assembly Rear Panel ...........................................................................1-4
Figure 1-4 Removing 3G Antenna Assembly...........................................................................................1-5
Figure 1-5 Remove entire PCBA to replace the 3G Board with the 4G Board........................................1-6
Figure 1-6 Installing the 4G Antenna Assembly ......................................................................................1-7
Figure 1-7 Installing the Electronic Box Assembly into the EOT Chassis ...............................................1-8
Figure 1-8 Reinstalling the EOT Chassis Rear Panel..............................................................................1-9
Figure 1-9 Product Upgrade Monitor Program (PUMP) Utility Screen ..................................................1-10
Figure 1-10 Run Window .......................................................................................................................1-10
Figure 1-11 Registry Editor Window ......................................................................................................1-11
Figure 1-12 Registry Editor Navigation ..................................................................................................1-11
Figure 1-13 Edit String Window .............................................................................................................1-12
Figure 1-14 PUMP Utility Screen with all Functions Displaying.............................................................1-12
Figure 1-15 Communication Setup Window ..........................................................................................1-13
Figure 1-16 PUMP Utility Screen Fields to Populate Data ....................................................................1-13
Figure 1-17 Communicate Window........................................................................................................1-14
Figure 1-18 Communication Setup Window ..........................................................................................1-14
Figure 1-19 Communication Setup Window ..........................................................................................1-15

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NOTES, CAUTIONS, AND WARNINGS
Throughout this manual, notes, cautions, and warnings are frequently used to direct the reader’s
attention to specific information. Use of the three terms is defined as follows:
WARNING
INDICATES A POTENTIALLY HAZARDOUS SITUATION WHICH, IF NOT
AVOIDED, COULD RESULT IN DEATH OR SERIOUS INJURY.
WARNINGS ALWAYS TAKE PRECEDENCE OVER NOTES, CAUTIONS,
AND ALL OTHER INFORMATION.
CAUTION
REFERS TO PROPER PROCEDURES OR PRACTICES WHICH IF NOT
STRICTLY OBSERVED, COULD
RESULT IN A POTENTIALLY
HAZARDOUS SITUATION AND/OR POSSIBLE DAMAGE TO
EQUIPMENT. CAUTIONS TAKE PRECEDENCE OVER NOTES AND ALL
OTHER INFORMATION, EXCEPT WARNINGS.
NOTE
Generally used to highlight certain informa
tion relating to the topic under
discussion.
If there are any questions, contact Siemens Mobility, Inc. Application Engineering

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ELECTROSTATIC DISCHARGE (ESD) PRECAUTIONS
Static electricity can damage electronic circuitry, particularly low voltage components such as the
integrated circuits commonly used throughout the electronics industry. Therefore, procedures
have been adopted industry-wide which make it possible to avoid the sometimes invisible
damage caused by electrostatic discharge (ESD) during the handling, shipping, and storage of
electronic modules and components. Siemens Industry, Inc. has instituted these practices at its
manufacturing facility and encourages its customers to adopt them as well to lessen the likelihood
of equipment damage in the field due to ESD. Some of the basic protective practices include the
following:
•Ground yourself before touching card cages, assemblies, modules, or components.
•Remove power from card cages and assemblies before removing or installing modules.
•Remove circuit boards (modules) from card cages by the ejector lever only. If an ejector lever is not
provided, grasp the edge of the circuit board but avoid touching circuit traces or components.
•Handle circuit boards by the edges only.
•Never physically touch circuit board or connector contact fingers or allow these fingers to come in
contact with an insulator (e.g., plastic, rubber, etc.).
•When not in use, place circuit boards in approved static-shielding bags, contact fingers first. Remove
circuit boards from static-shielding bags by grasping the ejector lever or the edge of the board
only. Each bag should include a caution label on the outside indicating static-sensitive contents.
•Cover workbench surfaces used for repair of electronic equipment with static dissipative workbench
matting.
•Use integrated circuit extractor/inserter tools designed to remove and install electrostatic-sensitive
integrated circuit devices such as PROM’s (OK Industries, Inc., Model EX-2 Extractor and Model
MOS-40 Inserter (or equivalent) are highly recommended).
•Utilize only anti-static cushioning material in equipment shipping and storage containers.
For information concerning ESD material applications, please contact the Technical Support Staff
at 1-800-793-7233. ESD Awareness Classes and additional ESD product information are also
available through the Technical Support Staff.

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Q3920 EOT 3G TO 4G CONVERSION
_________________________________________________________________________________________________________
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SECTION 1
Q3920 EOT 3G TO 4G CONVERSION
1 Q3920 EOT 3G TO 4G CONVERSION
The following procedure provides step-by-step instructions to convert the Q3920 EOT from 3G
to 4G operation.
NOTE
After installing the 4G Antenna Assembly kit, the user must
upgrade the
MCM firmware to the latest version (Z224-9VA88-A01 Revision S). Refer to
Section 1.3 of this document for instructions.
Contact Siemens Technical Support to request the
latest version of this
software.
1.1 Components Required
1.1.1 Materials
The 3G to 4G conversion uses the Siemens part number: Z927-01145-0000.
1.1.2 Tools
Standard electronic hand tools will be used to perform the conversion procedure.
1.2 Procedure to Perform Q3920 EOT 3G to 4G Conversion
The 3G to 4G conversion is a simple procedure which should take approximately 15 minutes to
perform. The steps to complete the conversion are as follows:
STEP 1
Remove the rear eight (8) cover screws, as shown in Figure 1-1, to gain access to the antenna
assemblies and the modem circuit board.

Q3920 EOT 3G TO 4G CONVERSION
_________________________________________________________________________________________________________
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STEP 2
Remove the eight (8) mounting screws holding the Electronic Box assembly to the EOT chassis
as shown in Figure 1-1.
Figure 1-1 Open EOT Rear Panel