Siemens HiPath 3000 V3.0 or later Gigaset M1... User manual

HiPath 3000/4000
optiPoint 410 entry S V6.0
Operating Instructions

Safety Precautions
2
Safety Precautions
For Your Safety
The IP telephone optiPoint 410 entry S V6.0 complies with the European standard EN 60
950, which deals with the safety of information technology appliances including electronic
office equipment. This device has been designed with safety in mind, thus protecting both
individuals and devices.
There is always the danger of small objects being swallowed by young children. In the case
of the optiPoint 410 entry S V6.0, this applies in particular to the connecting cord clip.
Please make sure that such items are not accessible to children.
• Use only the enclosed power supply together with the special LAN cable.
• Never open the power supply enclosure.
Protecting the Telephone
• The telephone must not be used in bathrooms, etc. as it is not splashproof.
• Before connecting or disconnecting the LAN cable, pull the power plug out of the plug
receptacle first.
• Never allow the device to come into contact with staining or abrasive liquids such as
coffee, tea, juice, or soft drinks.
Location of the Telephone
• The telephone should be operated in a clean environment with an ambient temperature
between 5°C and 40°C (41°F and 104°F).
• Do not install the telephone in a room where large quantities of dust could accumulate;
this will considerably reduce the service life of the telephone.
• Do not expose the telephone to direct sunlight or any other source of heat, as this could
damage the electronic components and plastic casing.
• Do not operate the telephone in damp environments such as bathrooms.

Safety Precautions
3
Important Notes
The information provided in this document contains merely general descriptions or charac-
teristics of performance which in case of actual use do not always apply as described or
which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed
in the terms of contract.
All trademarks are the property of Siemens AG or their respective owners.
Labels
Do not operate the device in environments where there is a danger of
explosion!
Use only original Siemens accessories. Using other accessories may
cause a hazard and will invalidate the warranty and the CE mark.
Never open the telephone or key module. If you encounter any prob-
lems, contact your administrator.
The device conforms to the EU guideline 1999/5/EEC, as attested by the
CE label.
This device has been manufactured in accordance with a certified envi-
ronmental management system (ISO 14001). This process ensures that
energy consumption and the use of primary raw materials are kept to a
minimum, thus reducing waste production.
All electrical and electronic products should be disposed of separately
from the municipal waste stream via designated collection facilities ap-
pointed by the government or the local authorities.
The correct disposal and separate collection of your old appliance will
help prevent potential negative consequences for the environment and
human health. It is a precondition for reuse and recycling of used electri-
cal and electronic equipment.
For more detailed information about disposal of your old appliance, ple-
ase contact your city office, waste disposal service, the shop where you
purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is
installed and sold in the countries of the European Union and is covered
by the directive 2002/96/EC. Countries outside the European Union may
have other regulations regarding the disposal of electrical and electronic
equipment.

4
Contents
Contents
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
For Your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Protecting the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Location of the Telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . .7
About These Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Product Identification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Notes and Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Symbols in the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Telephone Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Operating the Telephone . . . . . . . . . . . . . . . . . . . . . .10
optiPoint 410 entry S V6.0 control panel . . . . . . . . . . . . . . . . . . . . . . . . 10
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Standard Telephone Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Multiline Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Basic Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Open Listening During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Switching to Mute During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Call Pickup to a Line Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

5
Contents
Outgoing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Dialing and Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Off-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
On-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dialing Using a Line Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Repeat Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Selected Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using Selected Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Using Repertory Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Ringer Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Accepting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Activating Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Phone Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Hot- and Warmline Function . . . . . . . . . . . . . . . . . . .20
Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Temporary Ringer Volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Temporary Handset Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Web Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Preparatory Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Menu Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Changing the User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Selecting Function Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Country Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Call-Related Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Alphabetic Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

6
Contents
Labeling and Documentation. . . . . . . . . . . . . . . . . . .34
Attaching a Station Number Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Tips and Tricks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Contacts for Resolving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Important Functions at a Glance. . . . . . . . . . . . . . . .37

General Information
7
General Information
About These Operating Instructions
These operating instructions help familiarize you with
optiPoint 410 entry S V6.0 and its functions. The instructions contain im-
portant information for safe and proper operation of the
optiPoint 410 entry S V6.0. Follow them carefully to avoid improper opera-
tion and get the most out of your multi-function telephone in a network en-
vironment.
Everybody involved in installing, operating or programming the
optiPoint 410 entry S V6.0 must read these operating instructions.
The layout of these operating instructions is extremely user-friendly, offer-
ing a step by step guide to the operation of optiPoint 410 entry S V6.0. Ad-
ministrative tasks are described in a separate manual. The quick reference
guide provides concise explanations of frequently used functions.
Product Identification
The characteristics of the telephone – precise product name and serial
number – are displayed on the nameplate on the underside of the tele-
phone. Please have these at hand when you contact our service depart-
ment regarding problems or defects on the unit itself.
Service
In the case of any trouble or defects on the unit itself, please dial the ser-
vice number of your country.
For your own protection, please read the section dealing with safety.
Follow the safety instructions carefully in order to avoid endangering
yourself or other persons and to prevent damage to the unit.
The Siemens service department can only help you in the event of
problems or faults with the telephone unit.
Should you have any questions regarding the operation, your spe-
cialist retailer or network administrator will gladly help you with the
right answers.
For any questions regarding the telephone connection, please con-
tact your network provider.

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General Information
8
Notes and Symbols
Safety
Information that is important for preventing injury or
damages is marked specially, as they are important in-
structions for correct use of the unit.
Symbols in the Manual
Operating steps are explained in a logical sequence us-
ing graphics in the left-hand column. Below is an expla-
nation of the symbols:
nLift the handset.
tReplace the handset.
sConduct a call.
oEnter a telephone number or code.
dd Enter the code.
uor vPress volume controls on the telephone.
Press the key.
Press the illuminated key.
Press the blinking key.
7This symbol indicates a hazard. Failure to follow
the instructions given may result in injury or in
damage to the unit.
This symbol indicates the following:
• Key information important for the proper use
of the telephone
• Important information concerning the differ-
ences between single-line and multiline oper-
ation.

Introduction
9
Introduction
Overview
The optiPoint 410 entry S V6.0 is a modern multi-function IP telephone. It
is designed for connection to data networks and is not directly connected
an ISDN system or to the PSTN.
The optiPoint 410 entry S V6.0 enables voice communication via the stan-
dard Internet Protocol (IP). It is compatible with the signaling stack in com-
pliance with the SIP (Session Initiation Protocol) protocol specification.
The optiPoint 410 entry S V6.0 can be used just like a conventional tele-
phone – the only difference being that your calls are directed via a data net-
work. The telephone has an Ethernet interface so that when using the
TCP/IP protocol, you can make the telephone calls both via your own intra-
net and via the worldwide Internet.
The optiPoint 410 entry S V6.0 also supports other standard protocols,
which optimizes the data and voice transmission and simplifies the admin-
istration of the unit. For example, the administrator can download updates
for equipment software or feature enhancements to the
optiPoint 410 entry S V6.0 via the FTP server.
A wide variety of features and programmable keys enable you to configure
the optiPoint 410 entry S V6.0 to meet most requirements.
Telephone Types
The administrator can set up the optiPoint 410 entry S V6.0 as:
• a single-line telephone.
• a multiline telephone
This manual describes how to use the optiPoint 410 entry S V6.0
when it is connected to the Siemens HiPath 3000/4000.
Some of the features described in this manual are only available be-
cause they are provided by HiPath 3000/4000. If you are not using
the optiPoint 410 entry S V6.0 in a HiPath 3000/4000 environment,
ask the service team to provide you with the corresponding operat-
ing instructions.

Operating the Telephone
10
Operating the Telephone
optiPoint 410 entry SV6.0 control panel
Features
• Loudspeaker
• Repeat dialing
• On-hook dialing
• 8 function keys (support dual-level programming)
• Call Deflection, Consultation, Call Transfer, Toggle, Call Holding
• Call Forwarding
• Conferencing
• Variable ringer tone, volume, and sequence
• Simultaneous ringing, which alerts you to incoming calls at more than one location
Keys for
telephone settings
Keypad
Hand-
set
Loudspeaker
for open listening
LEDs
8 function keys
(freely programmable)

Operating the Telephone
11
Standard Telephone Functions
The numeric keypad is used for dialing phone numbers. You can choose to
dial a normal phone number (E.164 phone number) or a URL. The number
of digits in an E.164 number and the log-on number for user mobility is re-
stricted to 20 digits. Other numbers such as phone numbers to be dialed
are restricted to 24 digits.
Dialing aids and enhanced functions can be activated using individually pro-
grammable function keys.
Examples of dialing aids and enhanced functions:
• Repeat dialing
• Selected dialing
•Mute
• Last number redial
Multiline Functions
Some functions and features are only available to you if the administrator
configured your telephone to support multiple lines. The following are
some examples of special multiline telephone features:
• Dialing Using a Line Key
• Manual hold
• Multiline priority
• Visual indicators for line key status
All the features described in this section are available for both sin-
gle-line and multiline telephones.
Most features are common to single-line and multiline telephones,
but some features function in a slightly different manner depending
on the telephone type. In this manual, these differences are de-
scribed in the same section that describes single-line telephone fea-
tures.

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Incoming Calls
12
Incoming Calls
Basic Functions
Answering a Call
The telephone rings.
nLift the handset.
uor vSet call volume. To raise or lower the volume, press the
relevant key until the desired volume is set.
Open Listening During a Call
You can allow other people in the room to join the tele-
phone conversation. Inform the party at the other end of
the line that you are switching to loudspeaker.
Prerequisite: You are conducting a call. The function
key "Loudspeaker" is configured, see Æpage 26.
Activating the Loudspeaker Function
Press the key. The LED lights up, the loudspeaker is ac-
tivated.
Deactivating the Loudspeaker Function
Press the key. The LED goes out, the loudspeaker is de-
activated.
Loudspeaker
Loudspeaker

Incoming Calls
13
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Switching to Mute During a Call
You can consult with other people in the room without
the person on the other end of the line hearing what is
said.
Prerequisite:You are conducting a call. The function
key "Mute" is configured, see Æpage 32.
Activating the Mute Function
Press the function key "Mute". The LED lights up, the
microphone on the handset is deactivated.
Deactivating the Mute Function
Press the function key "Mute". The LED goes out, the
microphone on the handset is reactivated.
Ending a Call
tReplace the handset.
or
Press the function key "Quit", if this key is configured
(Æpage 32). The call is cleared down.
Call Pickup to a Line Key
Prerequisite: A line key with a separate telephone
number is configured on your telephone (consult the ad-
ministrator).
The telephone rings. The LED for the line key blinks rap-
idly.
nLift the handset.
Press the line key. The LED lights up.
Mute
Mute
Quit
Line

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Outgoing Calls
14
Outgoing Calls
Dialing and Making Calls
Off-Hook Dialing
nLift the handset.
pEnter the phone number.
The called party does not answer or is busy:
tReplace the handset.
On-Hook Dialing
pEnter the phone number.
The other party answers over loudspeaker:
nLift the handset.
The called party does not answer or is busy:
Press the key. The LED goes out.
Dialing Using a Line Key
Prerequisite: A line key with a separate telephone
number is configured on your telephone (consult the ad-
ministrator).
Press the line key. The LED lights up.
pEnter the phone number.
nLift the handset.
All the features described in this section are avail-
able for both single-line and multiline telephones.
Loudspeaker
If you are using a dial plan and have set Hot-Key-
pad (see Æpage 28), dialing takes place auto-
matically as soon as the character string entered
matches an entry in the dial plan.
Line

Outgoing Calls
15
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Repeat Dialing
Prerequisite: The "Repeat dialing" function key is con-
figured, see Æpage 32.
The last number dialed is always automatically stored
for repeat dialing.
nLift the handset.
Press the "Repeat dialing" function key. The last number
dialed is redialed.
If you pick up the handset before dialing or dial a
number while the handset is still on the hook, the
main line or the next available line will be busy im-
mediately.
Repeat dialing

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Outgoing Calls
16
Selected Dialing
You can store frequently dialed numbers to a function
key. There are two types of selected dialing:
• Selected dialing: direct dialing of a telephone num-
ber, see Æpage 16.
• Repertory dial: direct dialing of a telephone number
using dialing control functions, see Æpage 17.
Using Selected Dialing
Prerequisite: The "Selected dialing" function key is con-
figured with a corresponding phone number, see
Æpage 26.
In order to assign "Selected dialing" to the second level,
the function key "Shift" must also be configured, see
Æpage 25.
nLift the handset.
If req. Press the "Shift" key.
Press the "Selected dialing" function key. The stored
number is dialed.
You can store the function "Selected dialing" to
the second level of a function key, see
Æpage 25.
Shift
Selected dialing

Outgoing Calls
17
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Using Repertory Dial
The "Repertory dial" function is similar to selected dial-
ing. However, it can also incorporate dialing control
functions at any point within the repertory dialing se-
quence. The HiPath 3000/4000 automatically detects
whether the digits represent a number or a URL.
Prerequisite: The "Repertory dial" function key is con-
figured with a corresponding phone number and corre-
sponding dialing control characters, see Æpage 26.
In order to assign "Repertory dial" to the second level,
the "Shift" function key must also be configured, see
Æpage 25.
nLift the handset.
If req. Press the "Shift" key.
Press the "Repertory dial" function key. The stored
phone number is dialed with corresponding dialing con-
trol characters.
You can store the function "Repertory dial" to the
second level of a function key, see Æpage 25.
Control
Function
Action During Dialing
OK Deactivates the Auto Dial Timer, for exam-
ple, and dials immediately.
Pause Waits 3 seconds before sending any char-
acters following this control function.
Consult Consultation is not supported by optiPoint
410 entry.
Clear Can be used to end calls if only this com-
mand has been entered.
Shift
Repertory dial

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Do Not Disturb
18
Do Not Disturb
If you do not want to be disturbed by an incoming call
ringing, you can deactivate the ringer. The following op-
tions are available for selection:
• Ringer off, see Æpage 18
• Do not disturb, see Æpage 19
• Phone lock, see Æpage 19
Ringer Off
Prerequisite: The "Ringer off" function key is config-
ured, see Æpage 32.
Activating the Ringer Off Function
Press the "Ringer off" function key. The LED lights up.
Deactivating the Ringer Off Function
Press the "Ringer off" function key. The LED goes out.
Accepting a Call
The LED blinks.
nLift the handset.
Ringer off
Incoming calls are signaled by a blinking "Ringer
off" LED.
Ringer off
Ringer off

Do Not Disturb
19
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Activating Do Not Disturb
Prerequisite: The "Do not disturb" function key is con-
figured, see Æpage 32.
Activating the Do Not Disturb Function
Press the "Do not disturb" function key. The LED lights
up.
Deactivating the Do Not Disturb Function
Press the "Do not disturb" function key. The LED goes
out.
Phone Lock
You can use this option to lock your telephone. Then un-
authorized persons cannot make calls from your tele-
phone or modify your user settings.
Prerequisite: The function keys "Phone lock" and "Con-
firm" are configured, see Æpage 32.
Activating the Phone Lock Function
Press the "Phone lock" function key. The LED lights up.
Deactivating the Phone Lock Function
Press the "Phone lock" function key.
pEnter the user password.
Press the "Confirm" function key. The telephone is un-
locked.
Do not disturb
If there is an incoming call, the caller hears the
busy tone.
Do not disturb
You can only lock the telephone if you have set a
user password, see Æpage 24.
Phone lock
Phone lock
Confirm

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Hot- and Warmline Function
20
Hot- and Warmline Function
Your service personnel can set up a hot or warm line for
your or a specific telephone.
If you pick up the receiver or press the loudspeaker key
on this telephone, the preset number is dialled
• immediately in case of a hot line;
• after a preset period of time in case of a warm line.
Examples:
• The elevator telephone is set to immediately dial the
front desk’s telephone number.
The telephone next to an in-patient’s bed is set to dial
the ward’s telephone number after e.g. 1 minute if no
other number is dialled.