Siemens optiPoint 500 economy User manual

HiPath 1220
optiPoint 500 economy
optiPoint 500 basic
optiPoint 500 standard
optiPoint 500 advance
User Guide
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Before You Begin
2
Before You Begin
These operating instructions describe the optiPoint 500 economy, optiPoint 500 basic,
optiPoint 500 standard and optiPoint 500 advance telephones on your HiPath HiPath 1220.
They describe all functions you can use from your telephone. You may find that some func-
tions you wish to use are not available on your telephone. In this case, consult your service
personnel.
Important Notes
Never allow the telephone to come into contact with staining or aggressive liquids such as
coffee, tea, juice, or soft drinks. For information on telephone maintenance Æpage 79.
The information provided in this document contains merely general descriptions or charac-
teristics of performance which in case of actual use do not always apply as described or
which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly agreed
in the terms of contract.
Mark
Do not operate the telephone in environments where there is a danger of
explosions.
For best performance, use original Siemens accessories!Æpage 78
Never open the telephone or a key module.
If you encounter any problems, contact your service personnel.
The device conforms to the EU guideline 1999/5/EG, as attested by the CE
mark.
This device has been manufactured in accordance with our certified environ-
mental management system (ISO 14001). This process ensures that energy
consumption and the use of primary raw materials are kept to a minimum,
thus reducing waste production.
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3
Contents
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Mark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Basic Operating Instructions. . . . . . . . . . . . . . . . . . . . 7
Characteristics and Ways to Connect Your optiPoint 500 . . . . . . . . . . . . 7
Control Panel optiPoint 500 economy/basic/standard . . . . . . . . . . . . . . . 8
Control Panel optiPoint 500 advance with optiPoint key module . . . . . . 9
How to Use these Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . 10
Screen Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Service personnel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Accessing Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
... Interactively . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
... Via the Program/Service menu . . . . . . . . . . . . . . . . . . . . . . . . . . 12
... With Function Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Making Calls – Basic Functions . . . . . . . . . . . . . . . . 14
Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Answering a Call With the Handset. . . . . . . . . . . . . . . . . . . . . . . . . 14
Answering a Call with the Speaker (Speakerphone Mode) . . . . . . . 14
Dialing/Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Off-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
On-Hook Dialing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Switching to Speakerphone Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Switching to the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Open Listening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ending a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Redialing a Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Turning the Microphone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Calling a Second Party (Consultation Hold) . . . . . . . . . . . . . . . . . . . . . . 20
Switching to the Party on Hold (Toggle) . . . . . . . . . . . . . . . . . . . . . 20
Combining the calling parties into a three-party conference . . . . . . 20
Transferring a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using Variable Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Call Forwarding in the Carrier Network
and Forwarding Multiple Subscriber Numbers (MSN). . . . . . . . . . . 23
Using Call Forwarding - No Answer (CFNA) . . . . . . . . . . . . . . . . . . 24
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4
Contents
Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Storing a Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Answering a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Checking and Canceling a Saved Callback. . . . . . . . . . . . . . . . . . . . 26
Saving Repertory Dialing Numbers on a Key. . . . . . . . . . . . . . . . . . . . . 27
Using Repertory Dialing Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Telephone Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjusting the Ring Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjusting the Ring Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjusting the Speakerphone to the Room Acoustics . . . . . . . . . . . 29
Adjusting the Receiving Volume During a Call. . . . . . . . . . . . . . . . . 30
Adjusting the Display to a Comfortable Reading Angle . . . . . . . . . . 30
Display backlight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Adjusting the Display Contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Making Calls – Convenience Functions . . . . . . . . .31
Answering Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Accepting a Specific Call for Your Colleague . . . . . . . . . . . . . . . . . . 31
Rejecting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the Speakerphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Answering a Call with a Headset. . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Answering Calls from the Entrance Telephone and Opening the Door
33
Accepting a Call From an Answering Machine . . . . . . . . . . . . . . . . 34
Dialing/Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using a Caller List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using Speed-dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Select from Directory (Alphanumeric Search) . . . . . . . . . . . . . . . . . 39
Talking to Your Colleague With a Speaker Call . . . . . . . . . . . . . . . . 40
Automatic Connection Setup/Immediate Connection/Hotline . . . . . 41
Reserve Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
During a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Preventing and Allowing Call Waiting (Automatic Camp-On)
(Date transmission protection (camp-on protection)). . . . . . . . . . . . 43
Parking a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Activating Tone Dialing/DTMF Suffix Dialing) . . . . . . . . . . . . . . . . . 46
Transfer call after announcement . . . . . . . . . . . . . . . . . . . . . . . . . . 46
If You Cannot Reach a Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Call Waiting (Camp-On) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Busy Override - Joining a Call in Progress . . . . . . . . . . . . . . . . . . . . 47
Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
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5
Contents
Saving Functions and Procedures . . . . . . . . . . . . . . 49
Assigning Functions to Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Assigning a Procedure (Operating Steps) to a Key . . . . . . . . . . . . . . . . 52
Checking the Key Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using Other Team Functions . . . . . . . . . . . . . . . . . . . 54
Turning Group Call On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Accepting a Call for Another Member of Your Team . . . . . . . . . . . . . . 56
Privacy/Security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Turning Do Not Disturb On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Caller ID Suppression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Monitoring a Room . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Trace Call: Identifying Anonymous Callers . . . . . . . . . . . . . . . . . . . . . . 59
Locking the Telephone to Prevent Unauthorized Use . . . . . . . . . . . . . . 59
Saving Your PIN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Checking and Assigning Call Charges . . . . . . . . . . 61
Displaying Call Charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Dialing with Call Charge Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using Other Functions/Services . . . . . . . . . . . . . . . . 63
Appointments Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Saving Appointments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using Timed Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Resetting Services and Functions
(System-Wide Cancellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 65
Using System Functions from Outside
(DISA: Direct Inward System Access) . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Using Functions in ISDN via Code Dialing (Keypad Dialing) . . . . . . . . . 68
Operating a Switch (Relay) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Check Switch/Relay Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Confirm/Turn off alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Turning off the Alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Reject on busy,
Switching Telephone to Busy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
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6
Contents
System Administration/
Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Enable Remote Administration
and Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Service Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Reset System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Set Language/Country. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Setting Date and Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Labeling, Documentation and Accessories . . . . . .76
Labeling Key Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Attaching a Station Number Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Using PC-based Telephony Applications . . . . . . . . . . . . . . . . . . . . . . . . 77
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Fixing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Telephone Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Responding to Error Messages on the Screen . . . . . . . . . . . . . . . . . . . 80
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Overview of Functions and Codes . . . . . . . . . . . . . .87
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Basic Operating Instructions
7
Basic Operating Instructions
Characteristics and Ways to Connect Your optiPoint 500
optiPoint 5001economy basic standard advance
function keys 12 12 12 19
Full-duplex speakerphone fea-
ture --;;
Display backlight - - - ;
Headset Æpage 78
connected with
• built-in interface - - - ;
• adapter - ;;;
• handset interface ;;;;
USB interface - ;;;
Interface for add-on equipment - ;;;
Optionbays 0112
1) The name and model of your telephone are printed on the base of your optiPoint 500.
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Basic Operating Instructions
8
Control Panel optiPoint 500 economy/basic/standard
Keys for
telephone
settings
Display,
2 lines with
24 chars
Keypad
Handset
Key for
confirming
a function
Speaker
for open listening
and ring tones
Fixed
function key:
Release
Microphone for speakerphone
mode
(optiPoint 500 standard only)
Keys for scrolling to
functions
Key field -fixed function keys:
Program/Service
Redial
Mute or Internal
Speaker
LEDs
Key field –
freely programmable keys
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Basic Operating Instructions
9
Control Panel optiPoint 500 advance with optiPoint key module
Keys for
telephone
settings
Iluminated Dis-
play,
2 lines with
24 chars
Keypad
Handset
Key for
confirming
a function
Speaker
for open listening
and ring tones
Fixed
function key:
Release
Microphone for speakerphone
mode
Keys for scrolling to
functions
Key field -fixed function keys:
Program/Service
Redial
Mute or Internal
Speaker
LEDs
optiPoint key module
with additional
programmable keys
Key field –
freely programmable keys
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Step by Step
Basic Operating Instructions
10
How to Use these Operating Instruc-
tions
You will find a graphic representation of the steps in log-
ical sequence in the left column. Below is an explana-
tion of the symbols:
nLift the handset.
tReplace the handset.
sConduct a call.
oEnter a telephone number or code.
dd Enter the code.
uor vPress volume controls on the telephone.
Press the key.
Press the illuminated key.
Press the flashing key.
:Currently available option appears on the screen.
If you want to use the displayed option, confirm with
the :key.
>:Search for options.
Press the <>keys,
until the option appears on the screen.
Then press the :key to confirm your selection.
Screen Displays
Line 1 displays prompts, error messages or acknowl-
edgment messages, depending on the situation.
Line 2 displays functions that you can confirm by press-
ing :. If the symbol ">" appears on the right, you can
press <>to access further options.
This symbol indicates special notices and addi-
tional information.
Program/Service
Speaker
Consult?
Ring tone?
Please dial
Return to held call? >
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Basic Operating Instructions
11
Step by Step
Service personnel
References to service personnel usually mean the per-
son responsible for programming your HiPath 1220.
Service personnel have access to appropriate PC tools.
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Step by Step
Basic Operating Instructions
12
Accessing Functions
... Interactively
You can select some functions while the telephone is
idle, for example:
>:Use <>to scroll to a function and press :to ex-
ecute it.
You can select other functions directly depending on
the situation. Example: you call a number, but the line
is busy:
:Press :to confirm.
or
>:Use <>to scroll to a function and press :to ex-
ecute it.
... Via the Program/Service menu
First press the "Program/Service" key. You then see a list
of selection options, such as: “#0=Reset services?“
Æpage 65.
Press the key.
>:Use <>to scroll to a function and press :to ex-
ecute it.
or
rd Enter the code directly.
The ”Overview of Functions and Codes” Æpage 87
contain a list of codes. However, they are also displayed
on screen along with the corresponding function.
You can find further options such as "*82=Do not dis-
turb on?" in Program/Service under “More features“.
These options are available when the telephone is idle
or during a call, but without code.
Press the key.
>:Use <>to scroll to a function and press :to ex-
ecute it.
>:Use <>to scroll to a function and press :to ex-
ecute it.
Forwarding on?
Callback?
Directory?
Program/Service
#0=Reset services?
Program/Service
More features?
*97=Do not disturb on?
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Basic Operating Instructions
13
Step by Step
... With Function Keys
If you saved a function on a key Æpage 49, you can ac-
cess it directly as follows:
Press the Mute key to execute the function.
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Step by Step
Making Calls – Basic Functions
14
Making Calls – Basic Functions
Answering Calls
Special default ring signaling is set for your telephone:
• When you receive an internal call or callback, your
telephone rings once every four seconds (single-
tone sequence).
• When you receive an external call, your telephone
rings twice in rapid succession every four seconds
(dual-tone sequence).
• When you receive a call from the entrance tele-
phone, your telephone rings three times in rapid
succession every four seconds (triple-tone se-
quence).
• If a call is waiting, you hear a short tone (beep) every
six seconds.
• When you receive a timed reminder, your telephone
rings twice (double-tone sequence, i.e. long ring fol-
lowed by short ring).
The caller’s number appears on the display unless the
caller suppresses it.
If a name for the caller’s number has been stored in your
HiPath 1220, it will be displayed, if configured by the
service personnel.
Answering a Call With the Handset
The telephone rings. The caller is displayed.
nLift the handset.
uor vTo raise or lower the volume, keep pressing the keys un-
til the desired call volume is set.
Answering a Call with the Speaker (Speaker-
phone Mode)
The telephone rings. The caller is displayed.
Press the key. The LED lights up.
Speakerphone mode.
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
Speaker
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Making Calls – Basic Functions
15
Step by Step
uor vTo raise or lower the volume, keep pressing the keys un-
til the desired call volumeis set.
• Tell the other party that you are using speak-
erphone mode.
• The speakerphone works bests at a low re-
ceiving volume.
• The ideal distance between the user and the
telephone set in speakerphone mode is
about 50 cm (approx. 20 inches).
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Step by Step
Making Calls – Basic Functions
16
Dialing/Making Calls
You can make free internal calls to all users who are con-
nected to the HiPath 1220.
If authorized, you can also make external calls to users
in the public telephone network.
Off-Hook Dialing
nLift the handset.
o• For internal calls, enter the internal station number.
• For external destinations, enter the external trunk
access code and the external station number.
The called party does not answer or is busy:
tReplace the handset.
or
Press the key. The LED goes out.
On-Hook Dialing
o• For internal calls, enter the internal station number.
• For external destinations, enter the external trunk
access code and the external station number.
The other party answers with speaker:
nLift the handset.
or On-hook dialing: use speakerphone mode (not available
with optiPoint 500 economy and optiPoint 500 basic).
The called party does not answer or is busy:
Press the key. The LED goes out.
or
Press the key.
You can get the internal station numbers and ex-
ternal trunk access codes from the service per-
sonnel.
Speaker
Speaker
Release
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Making Calls – Basic Functions
17
Step by Step
Switching to Speakerphone Mode
Precondition: You are conducting a call with the hand-
set.
and tHold down the key and replace the handset. Then re-
lease the key and continue the call.
Switching to the Handset
Precondition: You are engaged in a call in speaker-
phone mode.
nand sLift the handset. Continue the call.
Open Listening
You can let other people in the room join in on the call.
Let the other party know that you have turned on the
speaker.
Precondition: You are conducting a call with the hand-
set.
Activating this function:
Press the key. The LED lights up.
Deactivating this function:
Press the key. The LED goes out.
Your HiPath 1220 may also be programmed so
that you have to press the Internal key before you
dial an internal number.
To call an external party, you have to enter an ex-
ternal code before dialing the party’s telephone
number (automatic trunk seizure/prime line is not
active; consult service personnel).
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
Speaker
This function is not available with
optiPoint 500 economy and optiPoint 500 basic.
Speaker
Speaker
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Step by Step
Making Calls – Basic Functions
18
Ending a Call
tReplace the handset.
or
Press the key. The LED goes out.
or
Press the key.
Redialing a Number
The last ten telephone numbers dialed are stored auto-
matically.
By pressing a key, you can redial the last external station
number dialed.
The station number appears on your screen for two sec-
onds and is then dialed.
You can display, dial and delete the remaining stored
station numbers (external and internal).
Redial the last number dialed
Press the key.
Displaying, dialing or deleting saved station num-
bers
Press the key twice.
The next stored number is displayed.
:The next stored number is displayed. Press the "OK" di-
alog key to confirm four selection.
or
>:Select and confirm.
or
>:
or
>:
or
>:
Speaker
Release
Redial
Redial
Next?
Call?
Time/date sent?
Delete?
Exit?
If this feature is configured (consult service per-
sonnel), account codes entered are also saved
Æpage 62.
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Making Calls – Basic Functions
19
Step by Step
Turning the Microphone On and Off
To prevent the other party from listening in while you
consult with someone in your office, you can temporari-
ly switch off the handset microphone or the handsfree
microphone. You can also switch on the handsfree mi-
crophone to answer an announcement via the tele-
phone speaker (speaker call, Æpage 32).
Precondition: You are conducting a call. The micro-
phone is switched on.
Press the key. The LED lights up.
or
Press the illuminated key. The LED goes out.
or
>:Select and confirm.
or
>:
Speakerphone mode is not available with
optiPoint 500 economy and optiPoint 500 basic.
Mute
Mute
Mute on?
Mute off?
IIf your HiPath 1220 is configured for automatic
line seizure (consult service personnel), there is
no mute key. The Internal function is assigned to
the key Æpage 17.
oi.book Seite 19 Dienstag, 16. März 2004 7:55 07

Step by Step
Making Calls – Basic Functions
20
Calling a Second Party (Consultation
Hold)
You can call a second party while engaged in a call. The
first party is placed on hold.
:Confirm.
oCall the second party.
Return to the first party:
:Confirm.
or
:
or
qd Press the key. The LED lights up. Enter the code. The
LED goes out.
Switching to the Party on Hold (Toggle)
>:Select and confirm.
or
qf Press the key. The LED lights up. Enter the code. The
LED goes out.
Combining the calling parties into a three-
party conference
>:Select and confirm.
or
qg Press the key. The LED lights up. Enter the code. The
LED goes out.
Connecting the other parties to each other
>:Select and confirm.
Consult?
Return to held call?
Quit and return?
Program/Service
To g g l e / C o n n e c t ?
Program/Service
Conference?
Program/Service
Transfer?
oi.book Seite 20 Dienstag, 16. März 2004 7:55 07