Sierra Wireless AirLink PinPoint X User manual

PinPoint X for Verizon
User Guide
20070914
Rev 2.0
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PinPoint X for Verizon
User Guide
20070914
Rev 2.0

Preface
Rev 2.0 Mar.10 i
Important
Notice Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless AirLink PinPoint X are used in a normal
manner with a well-constructed network, the Sierra Wireless AirLink PinPoint X
should not be used in situations where failure to transmit or receive data could
result in damage of any kind to the user or any other party, including but not
limited to personal injury, death, or loss of property. Sierra Wireless accepts no
responsibility for damages of any kind resulting from delays or errors in data
transmitted or received using the Sierra Wireless AirLink PinPoint X, or for failure
of the Sierra Wireless AirLink PinPoint X to transmit or receive such data.
Safety and
Hazards Do not operate the Sierra Wireless AirLink PinPoint X in areas where blasting is in
progress, where explosive atmospheres may be present, near medical
equipment, near life support equipment, or any equipment which may be
susceptible to any form of radio interference. In such areas, the Sierra Wireless
AirLink PinPoint X MUST BE POWERED OFF. The Sierra Wireless AirLink
PinPoint X can transmit signals that could interfere with this equipment.
Do not operate the Sierra Wireless AirLink PinPoint X in any aircraft, whether the
aircraft is on the ground or in flight. In aircraft, the Sierra Wireless AirLink PinPoint
X MUST BE POWERED OFF. When operating, the Sierra Wireless AirLink
PinPoint X can transmit signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the
ground and the door is open. Sierra Wireless AirLink PinPoint X may be used at this time.
The driver or operator of any vehicle should not operate the Sierra Wireless
AirLink PinPoint X while in control of a vehicle. Doing so will detract from the
driver or operator's control and operation of that vehicle. In some states and
provinces, operating such communications devices while in control of a vehicle is
an offence.
Limitation of
Liability The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.

PinPoint X 1x/EV-DO
ii 20070914
Patents Portions of this product may be covered by some or all of the following US
patents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,2345,890,0575,929,8156,169,884
6,191,741 6,199,168 6,339,405 6,359,591 6,400,3366,516,2046,561,8516,643,501
6,653,979 6,697,030 6,785,830 6,845,249 6,847,8306,876,6976,879,5856,886,049
6,968,171 6,985,757 7,023,878 7,053,843 7,106,5697,145,2677,200,512D442,170
D459,303
and other patents pending.
This product includes
technology licensed from:
Licensed by QUALCOMM Incorporated under one or more of the following United
States patents and/or their counterparts in other nations:
4,901,307 5,056,109 5,101,501 5,109,390 5,228,0545,267,2615,267,2625,337,338
5,414,796 5,416,797 5,490,165 5,504,773 5,506,8655,511,0735,535,2395,544,196
5,568,483 5,600,754 5,657,420 5,659,569 5,710,7845,778,338
Manufactured or sold by Sierra Wireless or its licensees under one or more
patents licensed from InterDigital Group.
Copyright © 2010 Sierra Wireless. All rights reserved.
Trademarks AirCard®and “Heart of the Wireless Machine®” are registered trademarks of
Sierra Wireless. Watcher®is a trademark of Sierra Wireless, registered in the
European Community. AirLink™ and AceWare™ are trademarks of Sierra
Wireless.
Sierra Wireless, the Sierra Wireless logo, the red wave design, and the red-tipped
antenna are trademarks of Sierra Wireless.
Windows®is a registered trademark of Microsoft Corporation.
QUALCOMM®is a registered trademark of QUALCOMM Incorporated. Used
under license.
Other trademarks are the property of the respective owners.
Contact
Information
QUALCOMM
®
3G
Support Desk: Phone: [phone]
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: [email protected]
Sales Desk: Phone: [phone]
1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [e-mail]

Preface
Rev 2.0 Mar.10 iii
Consult our website for up-to-date product descriptions, documentation,
application notes, firmware upgrades, troubleshooting tips, and press releases:
www.sierrawireless.com
Revision
History
Post: Sierra Wireless America
39677 Eureka Drive
Newark, CA
USA 94560
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: [phone]
1-604-231-1109
Web: www.sierrawireless.com
Revision
number Release date Changes
1.x Q2: 2009 Guide updated with ALEOS Release 4.0 content.
2.x Q1: 2010 User Guide rebranded to current corporate standards.

PinPoint X 1x/EV-DO
iv 20070914

Rev 2.0 Mar.10 v
Contents
Introduction to the PinPoint X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Simplified Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Monitor and Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ACEview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Connecting to Verizon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Steps of a connection:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
EV-DO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Virtual serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Tools and Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Bands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Power Consumption: (@12V DC) . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Standards/Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Application Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

PinPoint X 1x/EV-DO
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Interface Port Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Serial Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Power Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Activating your PinPoint X on Verizon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Automatic Activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setup Wizard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Activating Using AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Hardware Installation of the PinPoint X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting to a Computer or other Device . . . . . . . . . . . . . . . . . . . . . . . . 29
Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Light Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Configuring the PinPoint X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
ACEmanager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using a Terminal Application with AT Commands. . . . . . . . . . . . . . . . . . . . 35
AT Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Inputs, Relay Outputs, and Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Capturing External Events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Analog Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Digital Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Relay Outputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Connecting devices to the I/O Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Analog Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Digital Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Relay Outputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Monitoring and Setting the I/O . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Getting Immediate Reports Using RAP . . . . . . . . . . . . . . . . . . . . . . 45

Contents
Rev 2.0 Mar.10 vii
Power Modes and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Wiring the PinPoint X for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Power Effect on Modem State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Monitoring Power-In Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Federal Communications Commission Notice (FCC United States) . . . .47
Industry Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Antenna Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
RF Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
EU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
WEEE Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

PinPoint X 1x/EV-DO
viii 20070914

Rev 2.0 Mar.10 1
1
1: Introduction to the PinPoint X
•Connecting to
Verizon
•EV-DO
•Connection
methods
•Networking
•Applications
•Software
•Documentation The PinPoint X is a compact, intelligent and fully-featured mobile
communications platform with multiple peripheral connections
including serial, Ethernet and USB. Expanded I/O functionality in a
separate connector includes four digital inputs, four analog inputs and
two relay outputs unleashing extensive remote instrumentation
possibilities.
Its high-precision 50-channel GPS receiver coupled with the rich
embedded intelligence provided by ALEOS™ technology make
PinPoint X the perfect choice for a broad set of mobile enterprise,
public safety, fleet management and AVL solutions.
Figure 1-1: Sierra Wireless AirLink PinPoint X
ALEOS, the embedded core technology of the Sierra Wireless
AirLink products simplifies installation, operation and maintenance of
any solution, and provides an always-on, always-aware intelligent
connection for mission-critical applications. ALEOS enables:
•Persistent Network Connectivity
•Over-The-Air (OTA) Upgrades
•Wireless Optimized TCP/IP
•Real-Time Notification
•Real-Time GPS Reporting
•GPS Store and Forward
•Packet Level Diagnostics

PinPoint X 1x/EV-DO
220070914
•Device Management & Control
•Protocol Spoofing
Figure 1-2: Powered by ALEOS
A wireless solution is not complete until you have software tools to manage the
devices monitoring your valuable equipment. Using the AirLink Control
Environment (ACE), ACEWare is the device management and monitoring
application suite for Sierra Wireless AirLink devices powered by ALEOS.
Figure 1-3: ACEware Logo
The ACEware suite encompasses an application internal to the firmware (
ACEmanager), Windows-based applications (ACEview and Modem Doctor), and
a web-hosted application (ACEnet). You can download the applications and their
user guides from the Sierra Wireless AirLink Solutions web site: http://
www.sierrawireless.com/support. Contact your dealer or Sierra Wireless
representative for any further information.
Note: ACEview requires the Microsoft .NET Framework v. 2.0 and Microsoft Windows 98,
Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET Framework from
Microsoft at: http://www.microsoft.com/.
ACEmanager
ACEmanager, the AceWare remote configuration and monitoring tool, simplifies
deployment and provides extensive monitoring, control and management
capabilities. ACEmanager gives you the power to monitor and control your Sierra
Wireless AirLink communications platforms in real-time.

Introduction to the PinPoint X
Rev 2.0 Mar.10 3
Figure 1-4: ACEmanager
Simplified Deployment
ACEmanager provides the ability to remotely set up and configure your Sierra
Wireless AirLink products. Remote device setup and configuration reduces the
deployment timeline of your wireless solution and provides a quicker path to ROI.
Templates allow you to easily configure devices in your fleet with identical
settings, ensuring a simple, accurate deployment.
Monitor and Control
ACEmanager allows an administrator to remotely monitor a modem’s status,
health and configuration settings. The user interface displays signal strength, cell
site information, byte counters and error conditions, enabling you to pinpoint any
issues and troubleshoot immediately.
ACEmanager enables remote configuration and parameter settings to be
changed or reset instantly over the air, change a device’s port configuration, IP
address settings, GPS settings, and much more. After configuring one modem,
use the template feature to copy that device configuration to other devices.
Tip: Configuration steps and examples in this guide use ACEmanager.
ACEview
ACEview is an efficient status and connection monitoring application with a low-
profile, easy to read interface. In ACEview, you can also update PRL.

PinPoint X 1x/EV-DO
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Figure 1-5: ACEview
Modem Doctor
Modem Doctor and Modem Doctor USB is a troubleshooting and diagnostics
utility. This utility will allow you to get a log file of the PinPoint X activity which you
can then send to Sierra Wireless support or erase the current configuration
completely.
Figure 1-6: Modem Doctor
Connecting to Verizon
The PinPoint X uses Verizon as an ISP (Internet Service Provider) to connect you
to the Internet.
Steps of a connection:
1. When your PinPoint X is powered on, it automatically searches for cellular
service using CDMA-based cellular technology.
2. Your PinPoint X establishes a PPP (Point to Point Protocol or “dial” up
connection) link to Verizon network, also called registering on the network,
and receives an IP address.

Introduction to the PinPoint X
Rev 2.0 Mar.10 5
3. When your PinPoint X has received its IP address from Verizon, a connection
to the Internet or the cellular network is also available for computers or other
devices connected directly to the PinPoint X.
The PinPoint X will perform routing for all internet traffic to and from the
computers or other end devicse.
With the PinPoint X in Ethernet Public mode, only one device connected to the
Ethernet port will receive the public IP address which is the one provided by the
cellular network. In Ethernet Private mode, with a hub or switch connected to the
Ethernet port, the PinPoint X will provide NAT for a range of computers or other
devices connected to the switch or hub and Internet access to all of them.
Dynamic vs. Static IP Addresses
There are two types of addresses on networks: dynamic and static.
•Dynamic addresses are assigned on a “need to have” basis. Your PinPoint X
might not always receive the same address each time it connects with
Verizon.
•Static addresses are permanently assigned to a particular account and will
always be used whenever your PinPoint X connects to the Internet. The IP
address will not be given to anyone else.
Most ISPs (cellular included) use dynamic IP addresses rather than static IP
addresses since it allows them to reuse a smaller number of IP addresses for a
large number of customers. A dynamic IP address is suitable for many common
Internet uses, such as web browsing, looking up data on another computer
system, or other client functions (such as data only being sent out or only being
received after an initial request).
Tip: If your account with Verizon includes a dynamic IP address and you need a static IP,
please consult your Verizon Representative for more information about changing your
account for static IP support.
If you need to contact your PinPoint X, a device connected to the PinPoint X, or a
host system using the PinPoint X from the Internet, you need to have a known IP
(such as one which is static) or domain name (an IP address which is converted
by a DNS server into a word based name). If you have a dynamic IP address for
your modem, you can use a Dynamic DNS service (such as IP Manager) to
translate your IP address into to a domain name.

PinPoint X 1x/EV-DO
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Caution: If you want to connect remotely to your PinPoint X using TCP/IP, the IP address
given to your modem by Verizon cannot be a private or internal IP address (such as a
special private network) unless you are on the same network or inside that network’s
firewall (such as with frame relay).
EV-DO
CDMA (Code Division Multiple Access) is the underlying digital radio network
technology used by many cellular providers across the globe and is prevalent in
North America. To provide backward compatibility and seamless connections in
a wider range of locations, Sierra Wireless EV-DO products your PinPoint X will
fall back to 1x when EV-DO is not available.
Sierra Wireless is certified with Verizon, a prominent North American 1x and EV-
DO carrier.
EV-DO revision A is an enhancement on the original revision 0 adding expanded
upload capabilities and a more robust connection overall. In addition to increasing
the downlink speed, revision A also increases the uplink speed. In addition, it is
backwards compatible and automatically connects with existing and broadly
deployed EV-DO Rev. 0 and 1x networks ensuring reliable and pervasive
connectivity.
Security
1x data transmissions are highly secure. Originally developed based upon the
“spread spectrum” pioneered by the US Department of Defense, security in
CDMA technologies is obtained by spreading the digital information contained in
a particular signal of interest over multiple coded paths, over a much greater
bandwidth than the original signal.
Connection methods
You can connect the PinPoint X to a USB or a Ethernet (RJ45) on a computer.
When connected to a USB or Ethernet port, the PinPoint X behaves like a
network card.
USB
The PinPoint X is equipped with a USB port which increases the methods by
which you can send and receive data. The USB port can be set to work as either
a virtual Ethernet port or a virtual serial port. A driver installation is required to
use the USB port in either mode.
It is recommended that you use a USB 2.0 cable with your PinPoint X and
connect directly to your computer for best throughput.

Introduction to the PinPoint X
Rev 2.0 Mar.10 7
Virtual serial port
The PinPoint X supports one virtual serial port over USB. This VSP can be used,
for example, to send AT commands, or to run many serial based applications
such as HyperTerminal®.
Networking
IPSec
The IP protocol that drives the Internet is inherently insecure. Internet Protocol
Security (IPSec), which is a standards-based protocol, secures communications
of IP packets over public networks.
IPSec is a common network layer security control and is used to create a virtual
private network (VPN).
The advantages of the IPSec feature includes:
•Data Protection: Data Content Confidentiality allows users to protect their
data from any unauthorized view, because the data is encrypted (encryption
algorithms are used).
•Access Control: Access Control implies a security service that prevents
unauthorized use of a Security Gateway, a network behind a gateway or
bandwidth on that network.
•Data Origin Authentication: Data Origin Authentication verifies the actual
sender, thus eliminating the possibility of forging the actual sender’s identifi-
cation by a third-party.
•Data Integrity: Data Integrity Authentication allows both ends of the communi-
cation channel to confirm that the original data sent has been received as
transmitted, without being tampered with in transit. This is achieved by using
authentication algorithms and their outputs.
The IPSec architecture model includes the Sierra Wireless AirLink gateway as a
remote gateway at one end communicating, through a VPN tunnel, with a VPN
gateway at the other end. The remote gateway is connected to a Remote network
and the VPN is connected to the Local network. The communication of data is
secure through the IPSec protocols.

PinPoint X 1x/EV-DO
820070914
Figure 1-7: IPSec Architecture
GRE
GRE (Generic Routing Encapsulation) tunnel is used to carry non-IP packets
through an IP Network. Non -IP packets, that are send over the GRE tunnel, need
to be first encapsulated. Hence, ALEOS is used to configure and encapsulate
non-IP packets and transmit over IP through the GRE tunnel.
Applications
Events Reporting
Events Reporting is Sierra Wireless AirLink’s modem’s new software feature
provided via ACEmanager, that allows the users to generate reports from the
events that take place. Event Reporting Protocol is an intuitive embedded
protocol, which automatically formats the messages based on an event trigger.
The messages generated are then reported to the remote server.
Software
The PinPoint X modem comes with the following software:
•AceView, the software for the PinPoint X which allows you to monitor your
connections.
•The driver that forms the interface between the PinPoint X and your Windows
operating system when using USB virtual Ethernet or USB virtual serial.
•The firmware that is stored in non-volatile memory and includes
ACEmanager.
The PinPoint X has an embedded radio module, also made by Sierra Wire-
less, Inc. There are two firmware programs on the device—one stored on the
controller board of the PinPoint X and one on the radio module.
The firmware was loaded into the radio module and controller board when the
PinPoint X was assembled. As new versions of the software and firmware are
released, they are posted at www.sierrawireless.com.

Introduction to the PinPoint X
Rev 2.0 Mar.10 9
Documentation
This PinPoint X User Guide describes how to:
•Install the PinPoint X hardware.
•Connect the radio antennas.
•Connect a notebook computer and other input/output
(I/O) devices.
•Interpret the LEDs on the PinPoint X and the indicators in the AceView
software.
This User Guide is provided as a PDF (Portable Document Format) file on the
installation CD or from the Sierra Wireless support website.
Tools and Reference Documents
User Guide Description
ALEOS User Guide This document discusses software configuration in ACEmanager and explains all the
ALEOS features.
ACEview User Guide This document explains the use of this utility tools which is used to view and monitor the
connection state of a Sierra Wireless AirLink device.
ACEnet User Guide This document explains the use of ACEnet services for remote management of Sierra
Wireless AirLink device.