Sierra Wireless oMG 2000 User manual

oMG oMG 2000 Installation Guide
4119192
Rev 1

oMG 2000 Installation Guide
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Important
Notice Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless modem are used in a normal manner with a
well-constructed network, the Sierra Wireless modem should not be used in
situations where failure to transmit or receive data could result in damage of any
kind to the user or any other party, including but not limited to personal injury,
death, or loss of property. Sierra Wireless accepts no responsibility for damages
of any kind resulting from delays or errors in data transmitted or received using
the Sierra Wireless modem, or for failure of the Sierra Wireless modem to
transmit or receive such data.oMG 2000 Installation Guide
Safety and
Hazards Do not operate the Sierra Wireless modem in areas where blasting is in progress,
where explosive atmospheres may be present, near medical equipment, near life
support equipment, or any equipment which may be susceptible to any form of
radio interference. In such areas, the Sierra Wireless modem MUST BE
POWERED OFF. The Sierra Wireless modem can transmit signals that could
interfere with this equipment.
Do not operate the Sierra Wireless modem in any aircraft, whether the aircraft is
on the ground or in flight. In aircraft, the Sierra Wireless modem MUST BE
POWERED OFF. When operating, the Sierra Wireless modem can transmit
signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the
ground and the door is open. Sierra Wireless modems may be used at this time.
The driver or operator of any vehicle should not operate the Sierra Wireless
modem while in control of a vehicle. Doing so will detract from the driver or
operator's control and operation of that vehicle. In some states and provinces,
operating such communications devices while in control of a vehicle is an offence.
Limitation of
Liability The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.

Preface
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Patents This product may contain technology developed by or for Sierra Wireless Inc. This
product includes technology licensed from QUALCOMM®. This product is
manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more
patents licensed from InterDigital Group and MMP Portfolio Licensing.
Copyright © 2016 Sierra Wireless. All rights reserved.
Trademarks Sierra Wireless®, AirPrime®, AirLink®, AirVantage®and the Sierra Wireless logo
are registered trademarks of Sierra Wireless.
Windows®and Windows Vista®are registered trademarks of Microsoft
Corporation.
Macintosh®and Mac OS X®are registered trademarks of Apple Inc., registered in
the U.S. and other countries.
QUALCOMM®is a registered trademark of QUALCOMM Incorporated. Used
under license.
Other trademarks are the property of their respective owners.
Contact
Information
Revision
History
Sales 1-877-687-7795
sierrawireless.com/airlink_sales
Support [e-mail]
Technical Documentation
and Resources Source.sierrawireless.com
General Information www.sierrawireless.com
Revision
number Release date Changes
1May 2016 Imported content from oMG-ED-121010 r1.5
Added shielded cable recommendation in Rear Panel on page 7.

Rev 1 May.16 4 4119192
Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Who Should Read This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
What is the oMG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Before Installing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
System Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
External Interfaces and Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Installing the oMG System in a Vehicle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Basic Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Installation Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Proper Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Base Unit Location and Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Base Unit Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Power Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Cable Management and Best Practice . . . . . . . . . . . . . . . . . . . . . . . . . .15
Testing the oMG System after Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 16

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1
1: Overview
This document provides installation and testing instructions for the Four Port oMG,
also known as the oMG 2000. For the remainder of this document, the unit will be
referred to as the oMG.
1.1 Who Should Read This Guide
Installing and testing an oMG system is a two-stage process that typically involves:
•A professional installer with experience in automotive security, communications,
or audio systems who performs the physical installation in a vehicle.
•An information technology (IT) specialist who performs the turn-up test of the
installed system.
1.2 What is the oMG
The Four Port oMG is a ruggedized edge server computer and wireless gateway,
designed for use in harsh mobile and portable environments. The gateway extends
the utility and convenience of LAN networking to vehicular environments and
response sites. Through the integration of Ethernet, 802.11/Wi-Fi, third generation
(3G) cellular networks and fourth generation (4G) LTE networks, the Gateway is a
truly mobile solution.
1.3 Before Installing
This manual assumes that the appropriate wide area network (WAN) interface card is
already installed in the oMG base unit and that your cellular network provider has
activated the card.
In most cases, the WAN interface card is already present when you purchase the
system. If you need to install this card yourself, refer to one of the oMG modem
installation guides, available at source.sierrawireless.com.
1.4 Installation Overview
The oMG can be installed in any type of vehicle. Sierra Wireless has designed the
oMG system to be simple to install. The system is preconfigured with the appropriate
software and firmware—no software installation or setup is required.
To install the oMG system, you need to mount the base unit and the WAN antenna
and connect the base unit to a 12V DC or 24V DC power source.
Sierra Wireless recommends that a professional vehicle electronics installer, perform
the installation. Professional installers are better able to tailor the procedure to meet
the specific requirements for each vehicle.

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Note: An experienced installer typically completes a standard installation in approximately
half an hour.
1.5 Related Publications
Table 1-1: Related Publications
Title and Publication Number Description
oMG Operation and Configuration Guide Provides basic operating instructions and describes how to
change the system configuration with the web-based local
configuration interface.
SIM Card Installation Guide Provides directions on installing SIM cards into the oMG.
oMG 2000 Series Antenna Connections Descriptions all of the variations of the oMG 2000 series
back plane layouts.

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2
2: System Description
This section identifies the system components and describes the external interfaces
of the system.
2.1 System Components
Figure 2-1 shows the typical components of the oMG system including the oMG itself,
the power cord, and the WAN/GPS/WLAN antenna:
Figure 2-1: Typical oMG system components
The base unit contains the CPU, hard drive, and communication interface cards. On
the outside of the unit are the LAN and WAN ports, a GPS port, the power connector,
the power reset switch, and the status LEDs.
The power cord typically connects to the electrical system of the vehicle.
Various types of WAN antennas are available. The pad type in Figure 2-1 is the most
common and attaches to the roof of the vehicle.
2.2 External Interfaces and Connectors
The external interfaces of the system consist primarily of the connectors and controls
on the rear panel plus the status indicators on the top of the case.
2.2.1 Rear Panel
Figure 2-2 and Figure 2-3 below show the typical external interfaces and connectors
on the rear panel of the base unit. Note that there are different build options and
configurations for the oMG 2000 and your unit may not look exactly like these.
WAN connectivity (i.e. antenna ports that the oMG uses to access a WAN) can be
provided by a pair of TNC ports labeled WAN1 and WAN2 as shown in Figure 2-2, or
through RP-SMA connectors labeled WAN1-A/B and WAN2-A/B as shown in
Figure 2-3.
Special Note: For best performance, please use shielded Ethernet RJ-45 cables for all installa-
tions that require LAN and WAN port cable connectivity.

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Figure 2-2: Variation 1—TNC Ports for WAN Antennas
Figure 2-3: Variation 2—RP-SMA Ports for WAN Antennas
Table 2-1 describes each of the controls and connectors on the oMG.
Table 2-1: Rear Panel Controls and Connectors
POWER ON/OFF The power switch has multiple functions:
•To turn the unit on when the auto-on function is
disabled.
•To turn the unit off when auto-on function is disabled or
power cycle the unit when the auto-on function is
enabled.
•To restore the system to factory defaults: Press and hold
the button for 8 seconds while the unit is on (i.e. the
yellow LED is on solid). The main purpose of a factory
reset is to recover from any configuration conflict that
has resulted in locking out the LAN or Wi Fi interface.
GPS SMA connector to connect an antenna interface for the
internal GPS module.
WAN/LAN Antenna Connections Variation 1 •WAN1, WAN2: TNC connector for a WAN antenna. Up
to two WAN antenna interfaces are supported using
these two WAN connectors. The default configuration
uses only WAN1.
•ANT1, ANT2: Used to connect WiFi Wide Area Network
(Wi-Fi WAN) antenna interfaces. Use ANT1 for non-
MIMO applications and ANT1 and ANT2 for MIMO
applications.
•ANT3, ANT4, ANT5: Used to connect other types of
wireless antenna when additional radios are installed.
•LAN1: RP SMA jacks for connecting up to two Wireless
Local Area Network (WLAN) antenna interfaces. Can be
individually configured as a LAN or WAN connection. In
the default configuration, LAN1 is used for Wireless LAN
where oMG acts as a DHCP server.

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2.2.2 Status Indicators
The oMG base unit has three external LEDs that indicate system status. These
are located on the front-left corner of the top of the case, adjacent to the logo.
Figure 2-4 shows these indicators.
Figure 2-4: Status Indicators
WAN/LAN Antenna Connections Variation 2 •WAN1-A/B, WAN2-A/B: RP-SMA Connectors for
primary and secondary Wi Fi connectivity, each
supporting MIMO
•WAN3-A/B: Used for Wi Fi WAN
•WAN4-A/B: Used for USB/Express Pocket Cellular
•LAN1-A/B: Used for Wi Fi LAN for connecting up to two
Wireless Local Area Network (WLAN) antenna inter-
faces.
ETH 1, 2, 3, and 4 RJ45 ports 10/100 Base-T Ethernet connections. Can
individually be configured as a LAN or WAN connection.
Default configuration: the oMG acts as a DHCP server. The
oMG ETH1, ETH2, and ETH3 ports are configured by default
to be LAN ports. ETH4 is configured by default as a WAN
port. Connector type: RJ45.
RS232 DB9 DTE serial interface which can be configured for various
applications. In the default configuration, the detailed system
log is output to this interface for troubleshooting purposes.
Default setting: 115,200 bps, 8 bits, no parity.
USB The system supports two type-A, Universal Serial Bus (USB)
1.1/2.0 ports. The default configuration is disabled.
POWER Self locking 3-pin 12-Volt DC, 2.7 Amp power connector. The
connector on the power cable is keyed for alignment and has
a sleeve that can be tightened to prevent accidental
disconnection.
Table 2-1: Rear Panel Controls and Connectors (Continued)

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Table 2-2 describes the status LEDs and how to interpret them.
Table 2-2: Description of status indicator LEDs
LED
Label Color Behavior Indicates
Power Amber Off oMG is not powered or is in sleep mode
Slow flashing (One per second) Powering up
On solid oMG is fully powered up
Rapid flashing (Four per second) Shut down sequence started
Status Green Off oMG is not on or is initializing
Rapid flashing (Four per second) Searching for network connection
Three rapid flashes, then off for one
second (repeating) Software update is in progress. (DO NOT REBOOT OR POWER DOWN THE oMG)
On solid Network connection is up and normal
Slow flashing (One per second) Error status: either no card or network
settings are incorrect
External Red Off Normal operation
On for two seconds, then off (repeating) Initial power connection made
Two flashes per second The unit is shutting down due to a
temperature or voltage problem
Slow flashing (One per second) Temperature is out of range
Rapid flashing (Four per second) Voltage is out of range (e.g. power has
been applied, but ignition has not been
detected)
Solid (with Green flashing) BIOS is being updated. (DO NOT
REBOOT OR POWER DOWN THE oMG)
All three Rapid flashing (Four per second) Failed reboot multiple times, contact
Sierra Wireless Technical Support (see
Contact Information on page 3).

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3
3: Installing the oMG System in a Vehicle
This section describes the procedure for installing the system and provides important
considerations and specific details where appropriate.
3.1 Basic Procedure
The installation process for the oMG system varies depending on the specific
application. The basic procedure includes the following steps:
1. Mount the base unit.
2. Mount the antenna.
3. Attach the power cord to the appropriate electrical system wiring of the vehicle.
3.2 Installation Details
Before you perform the installation, carefully read the details in this section.
3.2.1 Proper Handling
The base system is a ruggedized computer. However, as with any electronic
equipment, proper handling is required and can be achieved using these guidelines:
•If you are not an experienced installer, first obtain training in safe procedures for
electrical wiring in vehicles.
•Ensure that the power source is off during installation.
•Do not subject the system to environmental hazards such as shock, excessive
vibration, or wetness during or after installation.
3.2.2 Base Unit Location and Clearances
You can mount the base unit under the deck lid or on the floorboard of the equipment
storage of the vehicle. To select a mounting location, consider the following
requirements:
•The location must accommodate the size of the unit and the positions of the
mounting tabs; see Figure 3-1 on page 12 and Figure 3-2 on page 13.
•Allow sufficient clearance space on both ends of the base unit and above the
base unit to let you connect the various components and perform other mainte-
nance tasks. The minimum clearance is 3.5 in. (9 cm).
•Position the base unit to avoid damage when other items are placed into or
removed from the equipment storage.
•Allow a distance of at least 7.9 in. (20 cm) between the WLAN and WAN
antennas and any person during normal operation.

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Figure 3-1: Base Unit Bottom View—Dimensions and Clearances

Installing the oMG System in a Vehicle
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Figure 3-2: Base Unit Side View—Dimensions
3.2.3 Base Unit Orientation
Install the base unit so that the rear panel faces away from the equipment storage
opening. This provides the most protection to the cable connections and any
antennas on the rear panel.
In a typical installation, the system powers on automatically when the vehicle
ignition switch is on, and shuts down automatically when the ignition switch is off.
Therefore, you do not normally use the Power Reset button on the rear panel in
such an installation. If you need to perform a manual power up or power down,
the clearances specified in Base Unit Location and Clearances on page 11 will
ensure adequate access to the power button.
3.2.4 Power Connection
The oMG system requires a 12V DC or 24V DC power source. In most
installations, you use one of the following sources:
•The main battery of the vehicle; power to the oMG system is switched by the
vehicle ignition switch.
•A separate 12V DC or 24V DC battery that powers other special equipment in
the vehicle; power to the oMG system is switched by the master switch of this
power system.
Note: In most contexts, this manual refers only to the case of connecting the system to the
vehicle battery and switching power with the ignition switch. You can interpret this instead
to mean the separate battery and its master switch.

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While the vehicle ignition is off, the oMG system is in sleep mode and draws less
than 2 mA in this mode. When the ignition is turned on, the system starts its
power-up sequence. When the ignition is turned off again, the system performs its
controlled shutdown sequence before it resumes its sleep mode.
Connect one end of the oMG power cord to the 12V DC or 24V DC power source
and the other end to the POWER port on the rear panel of the base unit. The
following subsections provide the details.
3.2.4.1 Connecting to the Power Source
Table 3-1 identifies the three wires in the oMG power cable.
When you connect the oMG power cord to the 12V/24V DC power source, ensure
that the connection has the proper polarity. Connect to the power source as
shown in Figure 3-3.
Figure 3-3: Electrical Connection
3.2.4.2 Connecting to the oMG Base Unit
Figure 3-4 shows the power port on the rear panel of the oMG base unit. To align
the pins correctly, align the key on the power cord connector with the
corresponding indentation on the port and fully insert the connector. Slide the
plastic sleeve on the connector up over the port and turn it clockwise until it locks
into place. This protects the power cord against accidental disconnection caused
by the vibration of the vehicle.
Table 3-1: Wires in the Power Cord
Wire color Purpose
Red +V supply (12V/24VDC). This line induces a 2.5 A fuse.
Black 0 V return
White Ignition switch (+12V/24V for operation, 0 V for standby)

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Figure 3-4: Power port on the base unit
3.2.5 Cable Management and Best Practice
It is important for the installer to ensure the cables attached to the oMG are
properly managed. Proper cable management will eliminate unnecessary
installation complications, allow for ease of maintenance, and prolong cable
longevity.
Complications as a result of undue handling of cables may void the unit's
warranty. The installer must adhere to the following practices:
1. Label each cable that is attached to the oMG. For example: WAN Antenna 1,
GPS, WiFi LAN, Ethernet to Device X.
2. Protect the cables using a proper cable conduit.
3. Secure each cable connected to the oMG via a permanent fixture as shown in
Figure 3-5.
Figure 3-5: Example of Cable Stress Relief

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4
4: Testing the oMG System after
Installation
After completing the installation of the oMG system in a vehicle, perform the turn-up
test described below to verify that the system operates properly. This procedure is
typically performed by an IT specialist with experience in:
•TCP/IP
•Wi-Fi networks
•Cellular uplinks
1. Turn on the vehicle ignition and confirm that the base unit Power and Status LEDs
are lit. For more information about interpreting the status indicators, see Status
Indicators on page 9.
2. Use a Wi-Fi-equipped notebook computer to verify that the wireless local area
network (WLAN) of the oMG system is available. Check for the availability of the
SSID that your organization has set (if any), or for the default SSID (the oMG's
serial number).
·Example: Verify presence of WLAN with Windows
In the Windows system, click the Wireless Network Connection icon in the
taskbar notification area. When the Wireless Network Connection window
appears, check that the SSID that you expect is in the Choose a wireless
network list.
3. Connect to the oMG network from your notebook computer.
4. Verify that the oMG system is operational in one or more of the following ways:
a. Check the TCP/IP configuration of your computer (e.g. in Windows, use the
ipconfig command in a command-line window). The IP address of your
computer has been set to 172.22.0.x, where x is in the range of 100 to 200.
b. Ping the default gateway, which is 172.22.0.1.
c. With a web browser, browse to the Local Configuration Interface (LCI) of the
oMG system at the following URL: http://welcome.to.inmotion/MG-LCI
5. Verify that you can access the Internet:
a. Browse to a reliable website using a web browser.
b. Access your e-mail service using your e-mail client.
c. Use an application that your organization provides in order to access the
network of your organization. For example, establish a virtual private network
(VPN) connection to your organization.
Note: If you have a problem with any of these steps, contact Sierra Wireless Technical Support
(see Contact Information on page 3).