Sierra Wireless AirLink GX400 User manual

AirLink GX400 for Verizon
User Guide
2140712
Rev 2.0

Preface
Rev 2.0 Mar.11 3
Important
Notice
Due to the nature of wireless communications, transmission and reception of data
can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be
totally lost. Although significant delays or losses of data are rare when wireless
devices such as the Sierra Wireless AirLink GX400 are used in a normal manner
with a well-constructed network, the Sierra Wireless AirLink GX400 should not be
used in situations where failure to transmit or receive data could result in damage
of any kind to the user or any other party, including but not limited to personal
injury, death, or loss of property. Sierra Wireless accepts no responsibility for
damages of any kind resulting from delays or errors in data transmitted or
received using the Sierra Wireless AirLink GX400, or for failure of the Sierra
Wireless AirLink GX400 to transmit or receive such data.
Safety and
Hazards
Do not operate the Sierra Wireless AirLink GX400 in areas where blasting is in
progress, near medical equipment, near life support equipment, or near any
equipment which may be susceptible to any form of radio interference. In such
areas, the Sierra Wireless AirLink GX400 MUST BE POWERED OFF. The Sierra
Wireless AirLink GX400 can transmit signals that could interfere with this
equipment.
Do not operate the Sierra Wireless AirLink AirLink GX400 in any aircraft, whether
the aircraft is on the ground or in flight. In aircraft, the Sierra Wireless AirLink
GX400 MUST BE POWERED OFF. When operating, the Sierra Wireless AirLink
GX400 can transmit signals that could interfere with various onboard systems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the
ground and the door is open. Sierra Wireless AirLink GX400 may be used at this time.
The driver or operator of any vehicle should not operate the Sierra Wireless
AirLink GX400 while in control of a vehicle. Doing so will detract from the driver or
operator's control and operation of that vehicle. In some states and provinces,
operating such communications devices while in control of a vehicle is an offence.
Limitation of
Liability
The information in this manual is subject to change without notice and does not
represent a commitment on the part of Sierra Wireless. SIERRA WIRELESS AND
ITS AFFILIATES SPECIFICALLY DISCLAIM LIABILITY FOR ANY AND ALL
DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL,
PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE
ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS
PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE
FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY.
Notwithstanding the foregoing, in no event shall Sierra Wireless and/or its
affiliates aggregate liability arising under or in connection with the Sierra Wireless
product, regardless of the number of events, occurrences, or claims giving rise to
liability, be in excess of the price paid by the purchaser for the Sierra Wireless
product.

AirLink GX400
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Patents This product may contain technology developed by or for Sierra Wireless Inc. This
product includes technology licensed from QUALCOMM® 3G. This product is
manufactured or sold by Sierra Wireless Inc. or its affiliates under one or more
patents licensed from InterDigital Group.
Copyright © 2011 Sierra Wireless. All rights reserved.
Trademarks AirCard®and Watcher®are registered trademarks of Sierra Wireless. Sierra
Wireless™, AirPrime™, AirLink™, AirVantage™, and the Sierra Wireless logo are
trademarks of Sierra Wireless.
Windows®and Windows Vista® are registered trademarks of Microsoft
Corporation.
Macintosh®and Mac OS X®are registered trademarks of Apple Inc., registered in
the U.S. and other countries.
QUALCOMM®is a registered trademark of QUALCOMM Incorporated and is
used under license.
Other trademarks are the property of the respective owners.
Contact
Information
Consult our website for up-to-date product descriptions, documentation,
application notes, firmware upgrades, troubleshooting tips, and press releases:
www.sierrawireless.com
Support Desk: Phone: [phone]
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: [email protected]
Sales Desk: Phone: [phone]
1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [e-mail]
Post: Sierra Wireless America
39677 Eureka Drive
Newark, CA
USA 94560
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: [phone]
1-604-231-1109
Web: www.sierrawireless.com

Preface
Rev 2.0 Mar.11 5
Revision
History
Revision
number
Release date Changes
1.0
2.0 March: 2011 User Guide created and initially released.

AirLink GX400
62140712

Rev 2.0 Mar.11 7
Contents
Introduction to the AirLink GX400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
ACEware™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Simplified Deployment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Monitor and Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ACEview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Connecting to Verizon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Steps of a Connection: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
EV-DO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connection methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Virtual serial port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
IPSec . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
GRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Events Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Tools and Reference Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Power Consumption: (@12V DC) . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Standards/Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Host Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Application Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

AirLink GX400
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Interface Port Pin-Outs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing and Activating AirLink GX400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Physical Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Activating AirLink GX400. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Automatic Activation (OTASP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Updating AirLink GX400 Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Confirming IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Configuring Through ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
GPS Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Connecting to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Connecting to a Computer or Other Device. . . . . . . . . . . . . . . . . . . . . . . . . 28
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
USB OTG Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
LED Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Light Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Reset Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Configuring the AirLink GX400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
ACEmanager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using a Terminal Application with AT Commands. . . . . . . . . . . . . . . . . . . . 33
AT Command. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Inputs, Relay Outputs, and Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Capturing External Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Digital Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Digital Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Contents
Rev 2.0 Mar.11 9
Power Modes and Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Power Effect on device State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Monitoring Power-In Voltage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Federal Communications Commission Notice (FCC United States) . . . .43
Industry Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Antenna Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
RF Exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
EU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
WEEE Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

AirLink GX400
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Introduction to the AirLink GX400
Rev 2.0 Mar.11 11
1: Introduction to the AirLink GX400
•ACEware™
•Connecting to
Verizon
•EV-DO
•Connection
methods
•Networking
•Applications
•Software
•Documentation
The AirLink GX400 is a compact, intelligent, and fully-featured mobile
communications platform with multiple peripheral connections including serial,
Ethernet, and USB. Expanded I/O functionality in the power connector includes
one digital I/O and one low power timer enable input allowing remote
instrumentation possibilities.
Its high-precision GPS receiver, coupled with the rich embedded intelligence
provided by ALEOS™ technology, make AirLink GX400 the perfect choice for a
broad set of applications requiring superior remote management capabilities.
Figure 1-1: AirLink GX400
ALEOS, the embedded core technology of the Sierra Wireless AirLink product,
simplifies installation, operation and maintenance of any deployment, and
provides an always-on, always-aware intelligent connection for mission-critical
applications. ALEOS enables:
•Persistent Network Connectivity
•Over-The-Air (OTA) Upgrades
•Wireless Optimized TCP/IP
•Real-Time Notification
•Real-Time GPS Reporting
•GPS Store and Forward
•Packet Level Diagnostics
•Device Management & Control
•Protocol Spoofing

AirLink GX400
12 2140712
Figure 1-2: Powered by ALEOS
ACEware™
A wireless deployment is not complete until you have software tools to manage
the devices monitoring your valuable equipment. Using the AirLink Control
Environment (ACE), ACEWare is the device management and monitoring
application suite for Sierra Wireless AirLink devices powered by ALEOS.
Figure 1-3: ACEware Logo
The ACEware suite encompasses an application internal to the firmware
(ACEmanager), a Windows-based application (ACEview), and a web-hosted
application (ACEnet). You can download the ACEview and the user guides for all
ACEware from the Sierra Wireless AirLink Solutions web site: http://
www.sierrawireless.com/support. Contact your dealer or Sierra Wireless
representative for any further information.
Note: ACEview requires the Microsoft .NET Framework v. 2.0 and Microsoft Windows 98,
Windows 2000, Windows XP, or later. You can obtain the Microsoft .NET Framework from
Microsoft at: http://www.microsoft.com/.
ACEmanager
ACEmanager, the ACEWare internal to the firmware, is a configuration and
monitoring tool that simplifies deployment and provides extensive monitoring,
control, and management capabilities. ACEmanager gives you the power to
monitor and control your Sierra Wireless AirLink communications platforms in
real-time.

Introduction to the AirLink GX400
Rev 2.0 Mar.11 13
Figure 1-4: ACEmanager: Status
Simplified Deployment
ACEmanager provides the ability to remotely set up and configure Sierra Wireless
AirLink products. Remote device setup and configuration reduces the time of your
wireless deployment and provides a quicker path to ROI.
Templates allow you to easily configure devices in your fleet with identical
settings, ensuring a simple, accurate deployment.
Monitor and Control
ACEmanager allows an administrator to remotely monitor a device’s status, health
and configuration settings. The user interface displays signal strength, cell site
information, byte counters, and error conditions, enabling you to pinpoint any
issues and troubleshoot immediately.
ACEmanager enables remote configuration and parameter settings to be
changed or reset instantly over the air, change a device’s port configuration, IP
address settings, GPS settings, and much more. After configuring one device,
use the template feature to copy that device configuration to other devices.
Tip: Configuration steps and examples in this guide use ACEmanager.
ACEview
ACEview is an efficient status and connection monitoring application with a low-
profile, easy to read interface.
Figure 1-5: ACEview

AirLink GX400
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Connecting to Verizon
The AirLink GX400 uses Verizon as an ISP (Internet Service Provider) to connect
you to the Internet.
Steps of a Connection:
1. When your AirLink GX400 is powered on, it automatically searches for
cellular service using CDMA-based cellular technology.
2. Your AirLink GX400 establishes a PPP (Point-to-Point Protocol or “dial” up
connection) link to the Verizon network, also called registering on the
network, and receives an IP address.
3. When your AirLink GX400 has received its IP address from Verizon, a
connection to the Internet or the cellular network is also available for
computers or other devices connected directly to the AirLink GX400.
The AirLink GX400 will perform routing for all internet traffic to and from the
computers or other end devices.
With the AirLink GX400 in Ethernet Public mode, only one device connected to
the Ethernet port will receive the public IP address which is the one provided by
the cellular network. In Ethernet Private mode, with a hub or switch connected to
the Ethernet port, the AirLink GX400 will provide NAT (network address
translation) for a range of computers or other devices connected to the switch or
hub and allows Internet access to all of them.
Dynamic vs. Static IP Addresses
There are two types of addresses on networks: dynamic and static.
•Dynamic addresses are assigned on a “need to have” basis. Your AirLink
GX400 might not always receive the same address each time it connects with
Verizon.
•Static addresses are permanently assigned to a particular account and will
always be used whenever your AirLink GX400 connects to the Internet. The
IP address will not be given to anyone else.
Most ISPs (cellular included) use dynamic IP addresses rather than static IP
addresses since it allows them to reuse a smaller number of IP addresses for a
large number of customers. A dynamic IP address is suitable for many common
Internet uses, such as web browsing, looking up data on another computer
system, or other client functions (such as data only being sent out or only being
received after an initial request).
Tip: If your account with Verizon includes a dynamic IP address and you need a static IP,
please consult your Verizon Representative for more information about changing your
account for static IP support.

Introduction to the AirLink GX400
Rev 2.0 Mar.11 15
If you need to contact your AirLink GX400, a device connected to the AirLink
GX400, or a host system using the AirLink GX400 from the Internet, you need to
have a known IP (such as one which is static) or domain name (an IP address
converted by a DNS server into a word based name). If you have a dynamic IP
address for your device, you can use a Dynamic DNS service (such as IP
Manager) to translate your IP address into to a domain name.
Caution: If you want to connect remotely to your AirLink GX400 using TCP/IP, the IP
address given to your device by Verizon cannot be a private or internal IP address (such
as a special private network) unless you are on the same network or inside that network’s
firewall (such as with frame relay).
EV-DO
CDMA (Code Division Multiple Access) is the underlying digital radio network
technology used by many cellular providers across the globe and is prevalent in
North America. To provide backward compatibility and seamless connections in a
wider range of locations, Sierra Wireless EV-DO products like the AirLink GX400
will fall back to 1x when EV-DO is not available.
Sierra Wireless is certified with Verizon, a prominent North American 1x and
EV-DO carrier.
EV-DO revision A is an enhancement on the original revision 0 adding expanded
upload capabilities and a more robust connection overall. In addition to increasing
the downlink speed, revision A increases the uplink speed, is backwards
compatible, and automatically connects with existing and broadly deployed EV-
DO Rev. 0 and 1x networks ensuring reliable and pervasive connectivity.
Security
1x data transmissions are highly secure. Originally developed based upon the
“spread spectrum” pioneered by the US Department of Defense, security in
CDMA technologies is obtained by spreading the digital information contained in
a particular signal of interest over multiple coded paths, and over a much greater
bandwidth than the original signal.
Connection methods
You can connect the AirLink GX400 to a USB (micro A/B), an Ethernet (RJ45), or
a serial (RS232) port on a computer. When connected to a USB or Ethernet port,
the AirLink GX400 behaves like a network card.

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USB
The AirLink GX400 is equipped with a USB port which increases the methods by
which you can send and receive data. The USB port can be set to work as either
a virtual Ethernet port or a virtual serial port. A driver installation is required to
use the USB port in either mode.
It is recommended that you use a USB 2.0 cable with your AirLink GX400 and
connect directly to your computer for best throughput.
Virtual serial port
The AirLink GX400 supports one virtual serial port over USB. This VSP can be
used, for example, to send AT commands or to run many serial based
applications such as HyperTerminal®.
Networking
IPSec
The IP protocol that drives the Internet is inherently insecure. Internet Protocol
Security (IPSec), which is a standards-based protocol, secures communications
of IP packets over public networks.
IPSec is a common network layer security control and is used to create a virtual
private network (VPN).
The advantages of the IPSec feature includes:
•Data Protection: Data Content Confidentiality allows users to protect their
data from any unauthorized view, because the data is encrypted (encryption
algorithms are used).
•Access Control: Access Control implies a security service that prevents
unauthorized use of a Security Gateway, a network behind a gateway or
bandwidth on that network.
•Data Origin Authentication: Data Origin Authentication verifies the actual
sender, thus eliminating the possibility of forging the actual sender’s identifi-
cation by a third-party.
•Data Integrity: Data Integrity Authentication allows both ends of the communi-
cation channel to confirm that the original data sent has been received as
transmitted, without being tampered with in transit. This is achieved by using
authentication algorithms and their outputs.
The IPSec architecture model includes the Sierra Wireless AirLink gateway as a
remote gateway at one end communicating, through a VPN tunnel, with a VPN
gateway at the other end. The remote gateway is connected to a Remote network
and the VPN is connected to the Local network. The communication of data is
secure through the IPSec protocols.

Introduction to the AirLink GX400
Rev 2.0 Mar.11 17
Figure 1-6: IPSec Architecture
GRE
GRE (Generic Routing Encapsulation) is a tunneling protocol used to carry non-
IP packets through an IP Network. Non-IP packets that are sent over the GRE
tunnel must first be encapsulated. Hence, ALEOS is used to configure and
encapsulate non-IP packets and transmit over IP through the GRE tunnel.
Applications
Events Reporting
Events Reporting is a Sierra Wireless AirLink device feature, provided by
ACEmanager, that allows the users to generate reports from the events that take
place. Events Reporting Protocol is an intuitive embedded protocol which
automatically formats the messages based on an event trigger. The messages
generated are then reported to the remote server.
Software
The AirLink GX400 device comes with the following software:
•ACEview, the Windows-based software for the AirLink GX400 which allows
you to monitor your connections
•Drivers for Windows XP and Windows 7 32-bit for the USB virtual Ethernet
and USB virtual serial connections. A 64-bit version is available from Support
at www.sierrawireless.com
•Firmware that is stored in non-volatile memory and includes ACEmanager.
The AirLink GX400 has an embedded radio module made by Sierra Wireless,
Inc. There are two firmware programs on the device—one stored on the con-
troller board of the AirLink GX400 and one on the radio module.
This firmware was loaded into the radio module and controller board when the
AirLink GX400 was assembled. As new versions of the software and firmware
are released, they are posted at www.sierrawireless.com.

AirLink GX400
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Documentation
This AirLink GX400 for Verizon User Guide describes how to:
•Install the AirLink GX400 hardware.
•Connect the radio antennas.
•Connect a notebook computer and other input/output
(I/O) devices.
•Interpret the LEDs on the AirLink GX400 and the indicators in the ACEview
software.
This User Guide is provided as a PDF (Portable Document Format) file on the
installation CD or from the Sierra Wireless support website.
Tools and Reference Documents
User Guide Description
ALEOS User Guide This document discusses software configuration in ACEmanager and explains all ALEOS
features.
ACEview User Guide This document explains the use of this utility tool which is used to view and monitor the
connection state of a Sierra Wireless AirLink device.
AceNet User Guide This document explains the use of AceNet services for remote management of a Sierra
Wireless AirLink device.

Specifications
Rev 2.0 Mar.11 19
2: Specifications
•Interface Port Pin-
Outs
•Power Connector
Features and Benefits
•Powered by ALEOS
•Embedded Machine Protocols
•Connection Management
•IPSec/VPN; Firewall
•LBS & Events Reporting Engines
•ACEware interface
•Remote Management and Configuration
•Ethernet, Serial, USB OTG (On-The-Go)
•1 Digital I/O, 1 low power timer enable input
•Rx Diversity (3G)
•Hardware expansion options (IESM)
Technology
EV-DO Rev.A with fallback to:
•CDMA EV-DO (Rev.0)
•CDMA 1xRTT
Environmental
•Operating Temperature:
·-30° to 70° Celsius
•Storage Temperature:
·-40° to 85° Celsius
Power Consumption: (@12V DC)
•Transmit/Receive (Typical/Max) 190/430 mA
•Idle 145 mA
•Low Power Mode <50 mA
•Input Voltage 9 - 36V DC
Standards/Approvals
•Carrier specific approvals
•CE
•FCC
•RoHS Compliant
•Industry Canada
•Mil-Spec 810-F Certified
•Class 1 Div 2 Certified
•e-Mark

AirLink GX400
20 2140712
•IP 64
Host Interfaces
•Ethernet: 10/100 Mbps RJ-45
•USB "micro A/B" locking
•RS-232: DB-9 DCE (300-230400 baud)
•I/O: one on power connector
•Antenna Connection:
·Primary Cellular - 50 Ohm SMA
·Receive Diversity - 50 Ohm SMA
·GPS - 50 Ohm SMA
Warning: The antenna must be installed to provide a separation distance of at least 20
cm from all persons.
Dimensions
•143 mm x 96 mm x 44 mm (5.5 in x 3.8 in x 1.7 in)
•396gms (14 oz)
Application Interfaces
•TCP/IP, UDP/IP, DHCP, HTTP, SNMP, SMTP, SMS, MSCI, NMEA, TAIP, GPS,
and more
LED Indicators
•Network
•Signal
•Activity
•Power
Interface Port Pin-Outs
Serial Port
Figure 2-1: Serial Port Diagram: Female DB-9 DCE (not to scale)
5
4
3
2
1
9
8
7
6
< - > GND (Ground)
< - DTR Data Terminal Ready)
< - Rx (Receive)
- > Tx (Transmit)
- > DCD (Data Carrier Detect)
CTS (Clear to Send) < -
RTS (Request to Send) - >
DSR (Data to Send) < -
R1 (Ring Indicator)