Sierra Wireless Raven XT User manual

Raven XT
for Sprint Quick Start
20070914
Rev 3.0E

Rev 3.0E Jul.09 2
Activating your Raven XT on
Sprint Network
•Setup Wizard
•Hardware Installation
•Indicator Lights ThisQuickStartguideprovidesstep‐by‐stepdirectionsfor
activatingyourRavenXTonSprint’snetwork.
Tip: For additional configuration options, refer to the User Guide for
your Raven XT.
H
Setup Wizard
YoucanfindtheSetupWizardinstallationontheCDwhich
camewithyourRavenXTorontheSierraWirelesswebsite:
http://www.sierrawireless.com/support/AirLink/
default.aspx.UseonlytheSetupWizardforSprintforbest
results.
Note: The Setup Wizard
requires the Microsoft .NET
framework v. 1.1 and Microsoft
Windows 98, Windows 2000,
Windows XP, or later. You can
obtain .NET from Microsoft: http:/
/www.microsoft.com.
Note: If you are setting modem for circuit switched mode, pelase test
your connection to ensure your network account has been set up
correctly.
1. Starting the Setup Wizard
a. ConnecttheRavenXTtoyourcomputerusingaserial
cableUSBcable.
b. ConnectthepoweradapterandantennatoyourRaven
XT.
c. InstalltheSetupWizardbyrunningSprintSetup‐
Wizard.exeandfollowtheprompts.
d. RuntheSetupWizardfromtheWindowsStartmenu.
Start>All Programs>AirLink Communications>Setup
Wizard>Setup Wizard

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Figure 2-1: Setup Wizard
e. ClickNexttostarttheWizardprocess.
2. Connecting to the Modem
IfyouconnectedyourRavenXTtotheportonyourcomputer,
selectConnectedtoanEthernet/USBPortandusethedropdown
menutoselecttheEthernetadapterorUSB/netconnectionon
yourcomputertowhichthemodemisconnected(most
computersonlyhaveoneadapterwhichwillbeselectedfor
you).Thedefaultpasswordforthemodemisenteredforyou.
ClickNext.
Note: If you want to use USB with the Setup Wizard you will need to
first install the driver, refer to Installing the USB driver section in this
Chapter.
Figure 2-2: Setup Wizard : Ethernet Connection/USB Connection

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OR
SelectConnectedtoaSerialPort,checkAutoDetectPortSettings
orselecttheportfromthedropdownmenu.ClickNext.
Figure 2-3: Setup Wizard : Serial Connection
Note: You cannot activate with serial and would need USB/net to use
set up wizard.
AftertheSetupWizardconnectstoyourRavenXT,thedetails
foryourspecificmodelwillbedisplayed.Iftheincorrect
modelisdisplayed,presstheResetButtononyourRavenXT
sotheWizardcanattempttoconnectagain.ClickNext.
Figure 2-4: Setup Wizard : Connected
3. Selecting Tasks
AftertheWizarddetectsyourRavenXT,youwillbeoffereda
menuofSetuptasks.Choosethetasksyouneedfromthose
displayed.
Place Holder

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Figure 2-5: Setup Wizard : Task Menu
•UpdateALEOSFirmware:ChecktheSierraWireless
serverforthelatestALEOSfirmware.
•SetupDataLink:Changethenetworkparametersforyour
modem,DataLinkaccountsONLY.Thisoptionalstepcan
bedoneasapartoftheactivationprocessoritcanbedone
separatelyafterthemodemhasbeenactivated.
•TestModemSetup:VerifyyourRavenXTisproperly
configuredandconnectingontheSprintnetwork.
•SetupaDUNConnection:CreateaDial‐UpNetworking
entryforlocalconnection.Thispartofthesetupisonly
neededifyouwillbeusingyourRavenXTtoconnect
directlyfromacomputertotheInternetorothernetwork.
ClickNextwhenyouhaveselectedyourdesiredoptions.
Note: Based on your selections, you may not need to do all of the
following Wizard steps.
4. Optional: Wizard: Update ALEOS
Note: Follow this step, only if Update Aleos option has been selected
in the task menu checkbox
Onoccasion,SierraWirelessreleasesupdatestothefirmware
foryourmodem.Theseupdatescanincludenewfeaturesas
wellasbugfixes.Tomakesureyourmodemisatoptimal
performance,itisrecommendedtoCheckforUpdatesand
UpdateNowifanupdateisfound.
•ActivateModem:ConfigureyourRavenXTtoconnecton
theSprintnetwork.

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Note: While checking for ALEOS Firmware updates, the Setup
Wizard uses the Internet connection on your computer to connect to
the Sierra Wireless server. Your Raven XT is not connected to the
wireless network for this process.
Figure 2-6: ALEOS Update
Tip: You can download current ALEOS firmware from the Sierra
Wireless web site and install it separately.
ClickNextwhenyouarefinishedupdatingorifyouchoose
nottoupdate.
5. Activate Modem
ThestepsanddatarequiredtoactivateyourRavenXTonthe
Sprintnetworkvariesdependingonthemodel.TheWizardis
designedtosupportoldermodelsaswellasthosecurrently
shipping
ToconfigureorprovisionyourmodemtoworkontheSprint
network,youwillneeddeviceactivationinformationprovided
bySprint.
FillintherequestedinformationandclickNextoneachscreen.
•MSL‐MasterSubsidyLockorActivationCodetounlock
theinternalhardwareofyourRavenXT.Thiscodeis
providedbySprint.

Rev 3.0E Jul.09 7
Figure 2-7: Setup Wizard : MSL
•MDN‐Thephonenumberofyourcellularaccount.
•MINorMSID‐Theidentificationnumberforyour
cellularaccount.
Caution: Your MDN and MIN or MSID may be different. You need to
enter both numbers for activation to succeed.
Figure 2-8: Setup Wizard MDN and MIN/MSID
TheWizardwillcheckthesignalstrengthofyourRavenXT
(RSSI).ClickNexttobegintheactivationprocess.
Note: The process may take a few minutes. Progress information will
display across the bottom.
•StaticIP‐IfyouhaveacellularaccountwithastaticIP
address,checkthisboxifitisdisplayed.
Caution: If you do not have a static IP account and check the Static
IP box, you may not be able to activate your Raven XT or register on
the Sprint network.

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Figure 2-9: Setup Wizard : Signal Test
Tip: If you have low signal, you may encounter difficulties activating
your modem. Try a different location or a different antenna to increase
your signal if it is -90 or lower (yellow to red bar).
6. Test Modem Setup
YourconnectionofyourRavenXTtotheInternetistested
usingtheSprintcellularnetwork.
Figure 2-10: Setup Wizard: Connection Test
Greenchecksintheboxesindicatethetestsweresuccessful
andyourRavenXTisfunctioningproperly.Atthispointyour
modemisconfiguredandactivatedtoworkontheSprint
network.

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Note: These tests, depending on the strength of your signal, may take
a few minutes. Initially, while the tests are being performed, there may
be red Xs in the boxes. The Status line will give an indication of the
progress of the connection process.
IfTestModemSettingsshowsthestatusofyourmodemis
“DataConnectionFailed‐WaitingforRetry”,“NoService”,
“NoCarrier”,“NetworkNegotiationFailed”,“Network
AuthenticationFailed”,“ModemNotRegistered”,ortheReg
Netlightonthemodemisnotlit,double‐checkyourdevice
activationinformationandreturntotheActivateModemstep
toreconfigureyourRavenXT.
7. Data Link Configuration
Note: These screens will only be
displayed if Private Networking
Data Link is selected.
PrivateNetworkingDataLinkisaspecialaccountconfigu‐
rationthatprovidesamoresecureconnectionforyourRaven
XTandoftenprovidesastaticIPwithauthenticationonan
exclusiveserver.ConsultyourSprintrepresentativefordetails
aboutPrivateNetworkingDataLinkifit’ssomethingyouneed
foryouraccount.
BeforeyoustarttheconfigurationforPrivateNetworking,
DataLink,theconnectiontothenetworkmaybechecked.
Caution: Ensure the Raven XT has been activated before you
proceed with the Private Networking Data Link steps. Configuring
Private Networking Data Link before the Raven XT has been activated
can prevent successful activation.
FillintherequestedinformationandclickNextoneachscreen.
•NetworkAccessIdentifier(NAI)‐Fillinthefieldsfor
NAI.TheNAIshouldbeintheformofanemailaddress.
Figure 2-11: Setup Wizard : Data Link - NAI
•ThePrimaryHomeAgent(PrimaryHA)andSecondary
HomeAgent(SecondaryHA)arethenetworkservers

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responsibleforIPaddressingandrouting.Fillintheinfor‐
mation,asapplicable.
Figure 2-12: Setup Wizard : Primary and Secondardy HA
•HASPIandAAASPI,requiredforauthenticationonthe
PrimaryandSecondaryHomeAgents,isprovidedby
Alltel.
Figure 2-13: Setup Wizard : SPI
•HASharedSecretPasswordisusedforbothHome
Agent’s.Thismaybefilledinforyouwithapassword
createdforyourRavenXTfortheSprintnetwork.
•TheAAA/VisionPasswordisrequiredbytheAuthenti‐
cation,AuthorizationandAccountingserver.Thismaybe
filledinforyouwithdefaultforSprint.