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CARE AND CLEANING
DO NOT use abrasive or chemical cleaners (including chlorine bleach) to clean Flushometers that may dull the luster and attack the chrome or
special decorative finishes. Use ONLY mild soap and water, then wipe dry with clean cloth. While cleaning the bathroom tile, protect the Flushometer
from any splattering off cleaner. Acids and cleaning fluids will discolor or remove chrome plating.
TROUBLESHOOTING GUIDE
1. Flushometer does not function (no water/flush).
A. Ensure water supply to valve is turned on.
B. Shut off sleeve is in closed position. Turn anti-clockwise to open water flow.
C. Ensure activation assembly screws are aligned horizontally.
D. Plunger screws are not adjusted properly. Adjust screws using depth guide.
2. Volume of water is not sufficient to evacuate the bowl.
A. Shut off sleeve is not open wide enough. Adjust shut off sleeve for desired delivery of water volume.
B. Urinal piston parts installed in a Closet flushometer. Replace piston with proper Closet piston (6/3 Lpf or 4-4.5/2-2.5 Lpf).
C. Water supply volume or pressure is inadequate (low). If the fixture does not siphon or evacuate the bowl, steps must be taken to increase the
water supply pressure and/or volume. Contact the fixture manufacturer for minimum water supply requirements of the fixture.
D. Full flush plunger screws (2 outer screws) are not adjusted to the same depth as half flush plunger screw (center screw). Adjust screws using
depth guide.
3. Flushometer closes off immediately.
A. Urinal piston parts installed in a Closet flushometer. Replace piston with proper Closet piston (6/3 Lpf or 4-4.5/2-2.5 Lpf).
B. Piston lip seal may be damaged or worn. Replace with new correct gpf/Lpf piston.
C. Plunger screw not set properly. Adjust screw using depth guide.
4. Length of flush is too short (Short Flush).
A. Incorrect piston is installed in Flushometer; for instance, Urinal assembly inside a Closet Flushometer,
or High Efficiency assembly inside a higher consumption fixture. Determine the flush volume required by the fixture and replace with proper gpf/
Lpf piston. Use valve label and markings on fixture for reference.
B. Piston lip seal may be damaged or worn. Replace with new correct gpf/Lpf piston.
C. Plunger screw is not adjusted properly. Adjust screw using depth guide.
5. Length of flush is too long (Long Flush) or continuous.
A. Metering bypass hole in piston is clogged. Remove the piston from the valve and wash under clean running water. Do not attempt to remove
filter screen. Replace piston if cleaning does not correct the problem.
B. Supply line water pressure has dropped and is not sufficient to close the valve. Close shut off sleeve until pressure is restored.
C. Piston is damaged. Replace with new proper gpf/Lpf piston.
D. Incorrect Piston is installed in Flushometer; for instance, Closet assembly inside a Urinal flushometer. Determine the flush volume required by the
fixture and replace piston. Use valve label and markings on fixture for reference.
6. Chattering noise is heard during flush.
A. Reduce flow pressure by turning shut off sleeve clockwise.
7. Valve leaks through Aspirator when Activated
A. Debris between the umbrella valve and the retainer. Blow air on the aspirator. If this does not correct the problem, remove retainer with 5 mm
Allen Key (not included) and wash it under clean running water. Replace aspirator if cleaning does not correct the problem.
B. Loose Retainer. Hand tight retainer with 5 mm Allen Key (not included). Do not overtight. Replace aspirator if this does not correct the problem.