SMART-AVI RDU-2P User manual

RDU-2p
2-Port DVI-D and USB Extender with Integrated Local/Remote Switch
USER MANUAL
RDU-2P 2 DVI-D and USB with Integrated Extender
Designed and Manufactured in the USA
1-800-284-2131
www.smartavi.com

2-Port DVI-D and USB Extender with Integrated Local/Remote Switch 2
OVERVIEW
TECHNICAL SPECIFICATIONS_________________________________________________________________
WHAT’S IN THE BOX?________________________________________________________________________
OVERVIEW__________________________________________________________________________________
INSTALLATION_______________________________________________________________________________
TROUBLESHOOTING_________________________________________________________________________
TECHNICAL SUPPORT________________________________________________________________________
LIMITED WARRANTY STATEMENT____________________________________________________________
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2-Port DVI-D and USB Extender with Integrated Local/Remote Switch 3
Technical Specifications
VIDEO
Format DVI-D Single Line
Maximum Pixel Clock 165 MHz
Input Interface (TX) (2) DVI-D 29-pin female
Output Interface (RX) (1) DVI-D 29-pin female
Resoluon Up to 1920 x 1200 @60Hz
DDC 5 volts p-p(TTL)
Input Equalizaon Automac
Input Cable Length Up to 20 .
Output Cable Length Up to 20 .
USB
Signal type USB 1.1 (Fully Transparent)
Input interface (TX) (2) USB Type B (Female)
Output interface (RX) (4) USB Type A (Female)
OTHER
Power External 100-240 VAC/5VDC4A @20W
Dimensions 9” W x 1” H x 3” D
Weight TX/RX 1 lb
Operang temperature 32-131 °F (0-55 °C)
Storage temperature -4-185 °F (-20-85 °C)
Humidity Up to 95% (non-condensing)

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What’s in the box?
RDU-2P-TX
RDU-2P-RX
PART NO. Q-TY DESCRIPTION
RDU-2P-TX-S 1 2 DVI-D and USB with Integrated Transmier
RDU-2P-RX-S 1 2 DVI-D and USB with Integrated Receiver
PS5VD4A 2 PS5VD4A Power Supply
User Manual 1

2-Port DVI-D and USB Extender with Integrated Local/Remote Switch 5
INSTALLATION
1. Power o all devices.
2. Connect two DVI-D sources to the DVI-D ports of the RDU-2PTX labeled IN1 and IN2
3. Connect two USB sources to the USB ports of the RDU-2PTX labeled IN1 and IN2
4. Connect the RDU-2PTX to the the RDU-2PRX with two STP (Sheilded Twisted Pair) cables using
the rear ports labeled DVI and USB
5. Connect a DVI monitor to the OUT port on the rear of the RDU-2PRX.
6. Connect up to 4 USB 1.1 devices to the USB ports on the RDU-2PRX.
7. Connect the power supply to the Power ports on the RDU-2PTX and RDU-2PRX.
8. Power on the RDU-2P using the front switch.
9. Power on the computers, displays and USB 1.1 devices.

2-Port DVI-D and USB Extender with Integrated Local/Remote Switch 6
Troubleshooting
Technical support
No Power
• Make sure that the power adapter is securely connected to the power connector of the unit.
• Check the output voltage of the power supply and make sure that the voltage value is around
12VDC.
• Replace the power supply.
No Video
• Check if all the video cables are connected properly.
• Connect the computer directly to the monitor to verify that your monitor and computer are
funconing properly.
• Restart the computers.
Keyboard is not working
• Check if the keyboard is properly connected to the unit.
• Check if the USB cables connecng the unit and the computers are properly connected.
• Try connecng the USB on the computer to a dierent port.
• Make sure that the keyboard works when directly connected to the computer.
• Replace the keyboard.
Mouse is not working
• Check if the mouse is properly connected to the unit.
• Try connecng the USB on the computer to a dierent port.
• Make sure that the mouse works when directly connected to the computer.
• Replace the mouse.
No Audio
• Check if all the audio cables are connected properly.
• Connect the speakers directly to the computer to verify that the speakers and the computer
audio are funconing properly.
• Check the audio sengs of the computer and verify that the audio output is through the
speakers.
For product inquiries, warranty quesons, or technical quesons, please contact inf[email protected].

2-Port DVI-D and USB Extender with Integrated Local/Remote Switch 7
Limited warranty statement
A. Extent of limited warranty
SmartAVI, Inc. warrants to the end-user customers that the SmartAVI product specied above will
be free from defects in materials and workmanship for the duraon of 1 year, which duraon begins
on the date of purchase by the customer. Customer is responsible for maintaining proof of date of
purchase.
SmartAVI limited warranty covers only those defects which arise as a result of normal use of the
product, and do not apply to any:
a. Improper or inadequate maintenance or modicaons
b. Operaons outside product specicaons
c. Mechanical abuse and exposure to severe condions
If SmartAVI receives, during applicable warranty period, a noce of defect, SmartAVI will at its
discreon replace or repair defecve product. If SmartAVI is unable to replace or repair defecve
product covered by the SmartAVI warranty within reasonable period of me, SmartAVI shall refund the
cost of the product.
SmartAVI shall have no obligaon to repair, replace or refund unit unl customer returns defecve
product to SmartAVI.
Any replacement product could be new or like new, provided that it has funconality at least equal to
that of the product being replaced.
SmartAVI limited warranty is valid in any country where the covered product is distributed by
SmartAVI.
B. Limitaons of warranty
To the extant allowed by local law, neither SmartAVI nor its third party suppliers make any other
warranty or condion of any kind whether expressed or implied with respect to the SmartAVI product,
and specically disclaim implied warranes or condions of merchantability, sasfactory quality, and
tness for a parcular purpose.
C. Limitaons of liability
To the extent allowed by local law the remedies provided in this warranty statement are the customers
sole and exclusive remedies.
To the extant allowed by local law, except for the obligaons specically set forth in this warranty
statement, in no event will SmartAVI or its third party suppliers be liable for direct, indirect, special,
incidental, or consequenal damages whether based on contract, tort or any other legal theory and
whether advised of the possibility of such damages.
D. Local law
To the extent that this warranty statement is inconsistent with local law, this warranty statement shall
be considered modied to be consistent with such law.

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NOTICE
The informaon contained in this document is subject to change without noce. SmartAVI makes
no warranty of any kind with regard to this material, including but not limited to, implied warranes
of merchantability and tness for parcular purpose. SmartAVI will not be liable for errors contained
herein or for incidental or consequenal damages in connecon with the furnishing, performance or
use of this material. No part of this document may be photocopied, reproduced, or translated into
another language without prior wrien consent from SmartAVI, Inc.
20180109
Tel: (800) AVI-2131 • [phone]
2455 W Cheyenne Ave, Suite 112
North Las Vegas, NV 89032
www.smartavi.com
Designed and Manufactured in the USA