SMART Board M685ix2 User manual

SMARTBoard® M685ix2
interactive whiteboard system
CONFIGURATION AND USER’S GUIDE

smarttech.com/kb/170548
FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Trademark notice
SMARTBoard, SMARTNotebook, DViT, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of
SMARTTechnologiesULC in the U.S. and/or other countries. Windows and InternetExplorer are either registered trademarks or trademarks of Microsoft
Corporation in the U.S. and/or other countries. Apple, iMac, Macintosh, Mac, MacOS and MacOSX are trademarks of Apple Inc., registered in the U.S. and other
countries. Blu-ray is a trademark of the Blu-ray Disc Association. Crestron, RoomView and RoomView Connected are either trademarks or registered trademarks
of Crestron Electronics, Inc. in the United States and/or other countries. TexasInstruments, BrilliantColor and DLPLink are trademarks of TexasInstruments. DLP is
a registered trademark of TexasInstruments. All other third-party product and company names may be trademarks of their respective owners.
Copyright not ice
© 2013–2015SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system
or translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to
change without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following U.S. patents.
www.smarttech.com/patents
01/2015

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Important information
Before you install and use your SMARTBoard interactive whiteboard system, read and understand
the safety warnings and precautions in this user’s guide and the included important information
document. These safety warnings and precautions describe the safe and correct operation of your
interactive whiteboard system and its accessories, helping you to prevent injuries and equipment
damage. Ensure that your interactive whiteboard system is always being used correctly.
In this document, “interactive whiteboard system” refers to the following:
lSMARTBoard M685 series interactive whiteboard
lSMARTUX80 projector
lAccessories and optional equipment
The projector included with your system is designed to work only with certain SMARTBoard
interactive whiteboard models. Contact your authorized SMART reseller (smarttech.com/where) for
more information.
Safety warnings, cautions and important
information
Installation
WARNING
lFailure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lTwo people are required to mount your SMART product because it may be too heavy for
one person to safely maneuver.
When you lift your interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hands.

IMPORTANT INFORMATION
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lWhen mounting the projector boom on a framed or hollow wall, attach the mounting bracket
to a stud to safely support the projector’s weight. If you use only drywall anchors, the drywall
can fail, resulting in possible personal injury, and damage to the product which may not be
covered by your warranty.
lDo not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
CAUTION
lDo not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the
lens and crucial internal parts. Allow the system to stabilize to room temperature before
operation to prevent possible damage to the unit.
lDo not place the unit in hot locations, such as near heating equipment. Doing so could cause
a malfunction and shorten the life of the projector.
lAvoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
lDo not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
lYou must connect the USB cable that came with your SMARTBoard interactive whiteboard
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMARTBoard interactive whiteboard.
IMPORTANT
lMake sure an electrical socket is near your SMART product and remains easily accessible
during use.
lUsing your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.

IMPORTANT INFORMATION
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Operation
WARNING
lIf you are using an external audio system, use only the power supply included with that
product. Using the wrong power supply might create a safety hazard or damage the
equipment. If in doubt, refer to the specification sheet for your product to verify the power
supply type.
lDo not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in
personal injury or product damage.
CAUTION
lDo not block the projector’s ventilation slots and openings.
IMPORTANT
lIf you have peripheral devices that do not use a 3.5 mm phone jack audio in/out, a DB15
VGA video input connector or an HDMI™ video connector, or that do not use a 4-pin power
mini-DIN output connector to provide power to other SMARTproducts, you may need to
purchase third-party adapters.
lKeep your remote control in a safe place because there is no other way to access menu
options.
lDisconnect the product from its power source when it’s not used for a long period.
Other precautions
If you own a SMARTproduct other than a SMARTBoard interactive whiteboard system, refer to the
installation manual for your product for relevant warnings and maintenance instructions.

IMPORTANT INFORMATION
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Environmental requirements
Before you install your SMARTBoard interactive whiteboard system, review the following
environmental requirements.
Environmental
requirement
Parameter
Operating temperature l41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
l41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)
Storage temperature l-4°F to 122°F (-20°C to 50°C)
Humidity l5% to 95% storage relative humidity, non-condensing
5% to 85% operating relative humidity, non-condensing
Water and fluid
resistance
lIntended for indoor use only. Doesn’t meet any salt-spray or water
ingress requirements.
lDon’t pour or spray liquids directly onto your interactive whiteboard,
the projector or any of its sub-components.
Dust lIntended for use in office and classroom environments. Not for
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust. See Cleaning the projector on page25 for
information on cleaning the SMARTUX80 projector.
Electrostatic discharge
(ESD)
lEN61000-4-2 severity level 4 for direct and indirect ESD
lNo malfunction or damage up to 8kV (both polarities) with a
330ohm, 150 pF probe (air discharge)
lUnmated connectors meet no malfunction or damage up to 4kV
(both polarities) for direct (contact) discharge
Cables lAll SMARTBoard interactive whiteboard system cables should be
shielded to prevent potential accidents and degraded video and
audio quality.
Conducted and
radiated emissions
lEN55022/CISPR 22, Class A

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Contents
Important information i
Safety warnings, cautions and important information i
Environmental requirements iv
Chapter 1: About your interactive whiteboard system 1
SMARTBoard M685ix2 interactive whiteboard system features 2
Included accessories 5
Optional accessories 5
Chapter 2: Installing your interactive whiteboard system 7
Choosing a location 7
Choosing a height 8
Routing the cables 9
Installing SMART software 9
Setting up the projector image 9
Integrating your system with peripheral devices 12
Chapter 3: Using your interactive whiteboard system 13
Using your projector 13
Using your interactive whiteboard 22
Chapter 4: Maintaining your interactive whiteboard system 23
Maintaining your interactive whiteboard 23
Cleaning the projector 25
Focusing and adjusting the projector image 25
Removing and replacing the projector lamp module 25
Resetting the lamp hours 27
Replacing the remote control battery 28
Chapter 5: Troubleshooting your interactive whiteboard system 29
Before you start 30
Determining you interactive whiteboard system’s status 32
Resolving interactive whiteboard issues 33
Resolving projector issues 34
Resolving audio issues 39
Resolving network communication issues 40
Accessing the service menu 41
Transporting your interactive whiteboard system 42

CONTENTS
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Appendix A: Remotely managing your system through a network interface 43
Web page management 43
Simple Network Management Protocol (SNMP) 51
Crestron® RoomView® 51
Appendix B: Remotely managing your system through an RS-232 serial interface 53
Connecting your room control system to the SMARTUX80 projector 54
Projector programming commands 56
Appendix C: Integrating other devices 77
Video format 77
Connecting peripheral sources and outputs 80
Appendix D: Remote control code definitions 83
Appendix E: Hardware environmental compliance 85
Waste Electrical and Electronic Equipment and Battery regulations (WEEE and
BatteryDirectives) 85
Batteries 85
Mercury 85
More information 85
Index 87

Chapter 1
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Chapter 1: About your interactive whiteboard
system
SMARTBoard M685ix2 interactive whiteboard system features 2
SMARTBoard M600 series interactive whiteboard 2
SMARTUX80 projector 3
Included accessories 5
Remote control 5
Pens 5
Optional accessories 5
Hardware mounting kit 5
Your SMARTBoard interactive whiteboard system combines the following components:
lSMARTBoard M600 series interactive whiteboard
lSMARTUX80 projector
lAccessories and optional equipment
This chapter describes the features of your interactive whiteboard and provides information about
product parts and accessories.

CHAPTER 1
ABOUT YOUR INTERACTIVE WHITEBOARD SYSTEM
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SMARTBoard M685ix2 interactive whiteboard
system features
Your SMARTBoard M685ix2 interactive whiteboard
system uses the WXGA (16:10) ultra-short-throw,
high-offset SMARTUX80 projector. It delivers
high-definition, high performance interactivity that is
virtually shadow-free and glare-free.
The modular and expandable hardware and software
architecture of your interactive whiteboard system
enables you to do everything you can do at your
computer—open and close applications, meet with
others, create new documents or edit existing ones,
visit websites, play and manipulate video clips and
more—just by touching the interactive surface.
The projector also supports video and audio
connections from a variety of devices, including DVD
and Blu-ray™ players, document cameras, and other high-definition sources, and can project media
from these sources onto the interactive screen.
When you use SMART software with your SMARTBoard M685ix2 interactive whiteboard system,
you can write over any application in digital ink using a pen tray pen or your finger, and then save
these notes for future reference and distribution.
SMARTBoard M600 series interactive whiteboard
Your SMARTBoard M600 series interactive whiteboard, featuring SMART’s proprietary DViT®
(DigitalVisionTouch) technology, is the most intuitive touch-sensitive front projection interactive
whiteboard in the world.
The SMARTBoard M600 series interactive whiteboard performs best with the SMARTUX80
projector projector because of its exceptional color performance, aspect ratio, input response and
short-throw image distance.

CHAPTER 1
ABOUT YOUR INTERACTIVE WHITEBOARD SYSTEM
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Other features of your interactive whiteboard include
the following:
lPen tray buttons that activate the pens’ colors
and the on-screen keyboard, as well as right-
click and Orientation functions
lA durable hard-coated surface that is optimized
for projection and is easily cleaned
For more information about your SMARTBoard
interactive whiteboard, see the SMARTBoard M600
series interactive whiteboard user’s guide
(smarttech.com/kb/170410).
NOTE
Because of its wide-screen format, the SMARTUX80 projector is compatible only with
SMARTBoard M685 interactive whiteboards, and not with SMARTBoard M680 interactive
whiteboards.
SMARTUX80 projector
The SMARTUX80 projector system includes an
ultra-short-throw projector for use with SMARTBoard
interactive whiteboards and a sturdy support system ideal for
corporate and classroom environments.
The features of the projector system include the following:
lA wall-mounted, high-offset SMARTUX80 projector
engine that uses single chip DLP® technology by
TexasInstruments™, providing BrilliantColor™ performance, High Contrast, and Gamma 2.1
correction with Bright Classroom, Dark Classroom, sRGB, User and SMART Presentation
modes
l16:10 aspect ratio
l3600 ANSI lumens (typical)
lPAL, PAL-N, PAL-M, NTSC, NTSC 4.43, SDTV (480i/p and 576i/p), HDTV (1080p) video system
compatibility
lNative 1280 × 800 resolution
lAppleMacintosh, iMac and VESA® RGB video format standard compatibility

CHAPTER 1
ABOUT YOUR INTERACTIVE WHITEBOARD SYSTEM
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lRemote management via network through an RJ45 cable
OR
Remote management via a serial RS-232 interface
lConnectivity for a second SMARTUX80 projector in a dual interactive whiteboard system
lSelf-protection timer for a hot re-strike of the projector lamp
lProtected cable routing through the projector housing and a cable cover that prevent
tampering and clutter
lSecure mounting and installation system that includes a projector padlock loop
lAn internal speaker
lTemplates and instructions for positioning the system safely
Your SMARTUX80 projector connection panel has the following connections:
l3.5 mm phone jack audio input connector
l3.5 mm phone jack audio output connector
lDB15F (DE-15F) RGB VGA video input connector
lDB9F (DE-9F) RS-232 connector
lHDMI 1In input connector
lHDMI 2 In input connector
lPower
lUSBB connector for service access
lRJ45 (8P8C modular) connector for local area network connections
lRJ45 (8P8C modular) connector for dual interactive whiteboard systems
l7-pin mini-DIN connector
l4-pin power-DIN 5V/2A output connector

CHAPTER 1
ABOUT YOUR INTERACTIVE WHITEBOARD SYSTEM
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Included accessories
The following accessories are included with your interactive whiteboard system.
Remote control
The remote control enables you to control the system and set up your projector. Use
the remote control to access menu options, system information and input selection
options.
Pens
There are two pens included with your interactive whiteboard.
Pick up a pen and press one of the four color buttons on the
pen tray (black, red, green or blue) to select the color of digital
ink you write on the interactive whiteboard.
Optional accessories
You can add a variety of accessories to your interactive whiteboard to best meet your specific
needs. Purchase these items from your authorized SMART reseller (smarttech.com/where).
For more information on accessories, go to smarttech.com/accessories.
Hardware mounting kit
You can order a hardware mounting kit from your authorized SMART reseller
(smarttech.com/where). It contains an assortment of screws and wall anchors for several different
wall types (see smarttech.com/kb/160505).
You can also order a hardware mounting kit for your interactive whiteboard (see
smarttech.com/kb/170475).

Chapter 2
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Chapter 2: Installing your interactive
whiteboard system
Choosing a location 7
Choosing a height 8
Routing the cables 9
Installing SMART software 9
Setting up the projector image 9
Focusing the image 10
Aligning the image 10
Projector connection diagram 11
Integrating your system with peripheral devices 12
IMPORTANT
This chapter provides additional considerations and details for installing your interactive
whiteboard system.
Choosing a location
Choose a location for your interactive whiteboard system that’s far from bright light sources, such
as windows and strong overhead lighting. IR lighting can cause issues with the performance of the
cameras and can lead to unintentional or missed touches.
Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface.
For best presentation alignment, mount your interactive whiteboard system in a location that’s
central to your audience’s viewing direction.
For mobile or adjustable installation options, contact your authorized SMART reseller.
WARNING

CHAPTER 2
INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM
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Refer to your interactive whiteboard system’s specifications (available at smarttech.com/support)
for its weight. Check your local building codes to ensure that your wall can support this weight,
and use appropriate mounting hardware for your wall type.
Choosing a height
SMART includes a mounting template with each interactive whiteboard system. If you lose this
template, contact your authorized SMART reseller. Using this template ensures that you can do the
following:
lMount the projector at a safe height for head space clearance, while maintaining enough
space for airflow and installation access above the unit.
lPosition the projector at the correct height above your interactive whiteboard to align the
projected image with the touch screen.
Dimensions on the template recommend a distance from the floor suitable for adults of average
height. You should consider the general height of your user community when you choose a
location for your interactive whiteboard.

CHAPTER 2
INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM
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Routing the cables
When connecting cables from the SMARTUX80 projector to your interactive whiteboard, make
sure that all cables pass between the two interactive whiteboard wall-mounting brackets and that
the cables don’t rest on the wall-mounting brackets.
Installing SMART software
You must install SMARTsoftware, such as SMARTNotebook® collaborative learning software on
the computer connected to your interactive whiteboard system to access all of its features.
Download SMARTsoftware from smarttech.com/software. These web pages list the minimum
hardware requirements for each software version. If SMART software is already installed on your
computer, take this opportunity to upgrade your software to ensure compatibility.
Setting up the projector image
You must focus the projected image, and then align the projected image.

CHAPTER 2
INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM
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Focusing the image
Use the focus lever on the bottom of the SMARTUX80 projector to focus the projected image.
To focus and adjust the image
Turn the focus lever clockwise or counterclockwise until the image is in focus.
Aligning the image
CAUTION
Never touch the lens or the mirror with your hands or a brush. This can disturb the focus or quality
of image that your projector displays.
The projector’s image alignment screen appears when you start your projector the first time, or you
can access it from the startup screen menu any time.

CHAPTER 2
INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM
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Use the mechanical adjustments described in the installation document and the image alignment
screen to adjust the projected image size, shape and location so that you can see the full
projected image clearly. Don’t use other images, which might be cropped or scaled by the
projector and result in a misleading projected image size, shape and location.
When adjusting keystone (tilt), ensure that the top and bottom edges of the image are horizontal
before you position the left and right edges of the image relative to your interactive whiteboard.
To fine-tune the image, you might need to repeat all steps described in the installation document
in smaller increments.
Projector connection diagram
You can connect a variety of peripheral devices to your projector, including DVD/Blu-ray players,
document cameras, and other high-definition sources, as well as peripheral device outputs such as
a secondary projector or other displays, and powered speakers.
NOTE
You might need to purchase third-party adapters to connect certain peripheral devices.
No. Connector Connect to:
1 3.5 mm phone jack audio input Audio sources associated with the computer
connected to the VGA video input source.
2 3.5 mm phone jack audio output External speakers (optional, not included)
3 DB15F (DE-15F) RGB VGA video
input
Secondary computer (optional, not included)
4 DB9F (DE-9F) RS-232

CHAPTER 2
INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM
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No. Connector Connect to:
5 HDMI1 In Primary computer high-definition media (audio and
video) source (not included)
6 HDMI 2 In Additional high-definition media (audio and video)
source (not included)
7 Power Mains power supply
8 USB B Do not use (for service access only)
9 RJ45 (8P8C modular connector) Network (for web page management and SNMP
access). Network connection only.
10 RJ45 (8P8C modular connector) Projector 2 (for dual interactive whiteboard
systems). Crossover cable connection only.
11 7-pin mini-DIN Cable harness to interactive whiteboard
12 4-pin mini-DIN 5V/2A output Cable harness to interactive whiteboard
IMPORTANT
The 4-pin mini-DIN5V/2A output provides power to SMARTproducts only.
NOTES
lTo connect your SMARTBoard M685 interactive whiteboard see the SMARTBoard
M685ix2 interactive whiteboard system installation and cabling guide
(smarttech.com/kb/170440).
lTo connect accessories to your interactive whiteboard, refer to the documents included
with the accessories and consult the SMARTSupport website (smarttech.com/support) for
additional information.
Integrating your system with peripheral devices
For information on integrating your SMARTBoard M685ix2 interactive whiteboard appliance-
based systems with peripheral devices, see Connecting peripheral sources and outputs on
page80.