SMART Board M685ix2 User manual

SMARTBoard® M685ix2
interactive whiteboard system
CONFIGURATION AND USER’S GUIDE

smarttech.com/kb/170548
FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Trademark notice
SMARTBoard, SMARTNotebook, DViT, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of
SMARTTechnologiesULC in the U.S. and/or other countries. Windows and InternetExplorer are either registered trademarks or trademarks of Microsoft
Corporation in the U.S. and/or other countries. Apple, iMac, Macintosh, Mac, MacOS and MacOSX are trademarks of Apple Inc., registered in the U.S. and other
countries. Blu-ray is a trademark of the Blu-ray Disc Association. Crestron, RoomView and RoomView Connected are either trademarks or registered trademarks
of Crestron Electronics, Inc. in the United States and/or other countries. TexasInstruments, BrilliantColor and DLPLink are trademarks of TexasInstruments. DLP is
a registered trademark of TexasInstruments. All other third-party product and company names may be trademarks of their respective owners.
Copyright not ice
© 2013–2015SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system
or translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to
change without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following U.S. patents.
www.smarttech.com/patents
01/2015

i smarttech.com/kb/170548
Important information
Before you install and use your SMARTBoard interactive whiteboard system, read and understand
the safety warnings and precautions in this user’s guide and the included important information
document. These safety warnings and precautions describe the safe and correct operation of your
interactive whiteboard system and its accessories, helping you to prevent injuries and equipment
damage. Ensure that your interactive whiteboard system is always being used correctly.
In this document, “interactive whiteboard system” refers to the following:
lSMARTBoard M685 series interactive whiteboard
lSMARTUX80 projector
lAccessories and optional equipment
The projector included with your system is designed to work only with certain SMARTBoard
interactive whiteboard models. Contact your authorized SMART reseller (smarttech.com/where) for
more information.
Safety warnings, cautions and important
information
Installation
WARNING
lFailure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lTwo people are required to mount your SMART product because it may be too heavy for
one person to safely maneuver.
When you lift your interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hands.

IMPORTANT INFORMATION
ii smarttech.com/kb/170548
lWhen mounting the projector boom on a framed or hollow wall, attach the mounting bracket
to a stud to safely support the projector’s weight. If you use only drywall anchors, the drywall
can fail, resulting in possible personal injury, and damage to the product which may not be
covered by your warranty.
lDo not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
CAUTION
lDo not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the
lens and crucial internal parts. Allow the system to stabilize to room temperature before
operation to prevent possible damage to the unit.
lDo not place the unit in hot locations, such as near heating equipment. Doing so could cause
a malfunction and shorten the life of the projector.
lAvoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
lDo not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
lYou must connect the USB cable that came with your SMARTBoard interactive whiteboard
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMARTBoard interactive whiteboard.
IMPORTANT
lMake sure an electrical socket is near your SMART product and remains easily accessible
during use.
lUsing your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.

IMPORTANT INFORMATION
iii smarttech.com/kb/170548
Operation
WARNING
lIf you are using an external audio system, use only the power supply included with that
product. Using the wrong power supply might create a safety hazard or damage the
equipment. If in doubt, refer to the specification sheet for your product to verify the power
supply type.
lDo not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in
personal injury or product damage.
CAUTION
lDo not block the projector’s ventilation slots and openings.
IMPORTANT
lIf you have peripheral devices that do not use a 3.5 mm phone jack audio in/out, a DB15
VGA video input connector or an HDMI™ video connector, or that do not use a 4-pin power
mini-DIN output connector to provide power to other SMARTproducts, you may need to
purchase third-party adapters.
lKeep your remote control in a safe place because there is no other way to access menu
options.
lDisconnect the product from its power source when it’s not used for a long period.
Other precautions
If you own a SMARTproduct other than a SMARTBoard interactive whiteboard system, refer to the
installation manual for your product for relevant warnings and maintenance instructions.

IMPORTANT INFORMATION
iv smarttech.com/kb/170548
Environmental requirements
Before you install your SMARTBoard interactive whiteboard system, review the following
environmental requirements.
Environmental
requirement
Parameter
Operating temperature l41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
l41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)
Storage temperature l-4°F to 122°F (-20°C to 50°C)
Humidity l5% to 95% storage relative humidity, non-condensing
5% to 85% operating relative humidity, non-condensing
Water and fluid
resistance
lIntended for indoor use only. Doesn’t meet any salt-spray or water
ingress requirements.
lDon’t pour or spray liquids directly onto your interactive whiteboard,
the projector or any of its sub-components.
Dust lIntended for use in office and classroom environments. Not for
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust. See Cleaning the projector on page25 for
information on cleaning the SMARTUX80 projector.
Electrostatic discharge
(ESD)
lEN61000-4-2 severity level 4 for direct and indirect ESD
lNo malfunction or damage up to 8kV (both polarities) with a
330ohm, 150 pF probe (air discharge)
lUnmated connectors meet no malfunction or damage up to 4kV
(both polarities) for direct (contact) discharge
Cables lAll SMARTBoard interactive whiteboard system cables should be
shielded to prevent potential accidents and degraded video and
audio quality.
Conducted and
radiated emissions
lEN55022/CISPR 22, Class A

v smarttech.com/kb/170548
Contents
Important information i
Safety warnings, cautions and important information i
Environmental requirements iv
Chapter 1: About your interactive whiteboard system 1
SMARTBoard M685ix2 interactive whiteboard system features 2
Included accessories 5
Optional accessories 5
Chapter 2: Installing your interactive whiteboard system 7
Choosing a location 7
Choosing a height 8
Routing the cables 9
Installing SMART software 9
Setting up the projector image 9
Integrating your system with peripheral devices 12
Chapter 3: Using your interactive whiteboard system 13
Using your projector 13
Using your interactive whiteboard 22
Chapter 4: Maintaining your interactive whiteboard system 23
Maintaining your interactive whiteboard 23
Cleaning the projector 25
Focusing and adjusting the projector image 25
Removing and replacing the projector lamp module 25
Resetting the lamp hours 27
Replacing the remote control battery 28
Chapter 5: Troubleshooting your interactive whiteboard system 29
Before you start 30
Determining you interactive whiteboard system’s status 32
Resolving interactive whiteboard issues 33
Resolving projector issues 34
Resolving audio issues 39
Resolving network communication issues 40
Accessing the service menu 41
Transporting your interactive whiteboard system 42

CONTENTS
vi smarttech.com/kb/170548
Appendix A: Remotely managing your system through a network interface 43
Web page management 43
Simple Network Management Protocol (SNMP) 51
Crestron® RoomView® 51
Appendix B: Remotely managing your system through an RS-232 serial interface 53
Connecting your room control system to the SMARTUX80 projector 54
Projector programming commands 56
Appendix C: Integrating other devices 77
Video format 77
Connecting peripheral sources and outputs 80
Appendix D: Remote control code definitions 83
Appendix E: Hardware environmental compliance 85
Waste Electrical and Electronic Equipment and Battery regulations (WEEE and
BatteryDirectives) 85
Batteries 85
Mercury 85
More information 85
Index 87

Chapter 1
1 smarttech.com/kb/170548
Chapter 1: About your interactive whiteboard
system
SMARTBoard M685ix2 interactive whiteboard system features 2
SMARTBoard M600 series interactive whiteboard 2
SMARTUX80 projector 3
Included accessories 5
Remote control 5
Pens 5
Optional accessories 5
Hardware mounting kit 5
Your SMARTBoard interactive whiteboard system combines the following components:
lSMARTBoard M600 series interactive whiteboard
lSMARTUX80 projector
lAccessories and optional equipment
This chapter describes the features of your interactive whiteboard and provides information about
product parts and accessories.

CHAPTER 1
ABOUT YOUR INTERACTIVE WHITEBOARD SYSTEM
2 smarttech.com/kb/170548
SMARTBoard M685ix2 interactive whiteboard
system features
Your SMARTBoard M685ix2 interactive whiteboard
system uses the WXGA (16:10) ultra-short-throw,
high-offset SMARTUX80 projector. It delivers
high-definition, high performance interactivity that is
virtually shadow-free and glare-free.
The modular and expandable hardware and software
architecture of your interactive whiteboard system
enables you to do everything you can do at your
computer—open and close applications, meet with
others, create new documents or edit existing ones,
visit websites, play and manipulate video clips and
more—just by touching the interactive surface.
The projector also supports video and audio
connections from a variety of devices, including DVD
and Blu-ray™ players, document cameras, and other high-definition sources, and can project media
from these sources onto the interactive screen.
When you use SMART software with your SMARTBoard M685ix2 interactive whiteboard system,
you can write over any application in digital ink using a pen tray pen or your finger, and then save
these notes for future reference and distribution.
SMARTBoard M600 series interactive whiteboard
Your SMARTBoard M600 series interactive whiteboard, featuring SMART’s proprietary DViT®
(DigitalVisionTouch) technology, is the most intuitive touch-sensitive front projection interactive
whiteboard in the world.
The SMARTBoard M600 series interactive whiteboard performs best with the SMARTUX80
projector projector because of its exceptional color performance, aspect ratio, input response and
short-throw image distance.