SMART Board 680iv User manual

SMARTBoard™ 680iv
Interactive whiteboard system
Configuration and user’s guide

Product registration
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Register online at smarttech.com/registration.
Keep the following information available in case you need to contact SMARTSupport.
Serial number:
Date of purchase:
FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Trademark notice
SMARTBoard, DViT, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U.S. and/or other
countries. DLP, TexasInstruments, BrilliantColor and DLPLink are trademarks of TexasInstruments. HDMI is a trademark or registered trademark of HDMI Licensing
LLC. Windows, InternetExplorer and Microsoft are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. All other third-
party product and company names may be trademarks of their respective owners.
Copyright notice
© 2011 SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice
and does not represent a commitment on the part of SMART.
Patent No. US6320597; US6326954; US6540366; US6741267; US6803906; US6954197; US7151533; US7184030; US7236162; US7342574; US7379622; US7532206;
US7619617; US7629987; US7692625; US7751671; US7757001; USD612396; USD616462; USD617332; USD636784. Other patents pending.
07/2011

Important information
Before you install and use your SMART Board™ 680iv interactive whiteboard system, read and
understand the safety warnings and precautions in this user’s guide and the included warnings
document. These safety warnings and precautions describe the safe and correct operation of your
interactive whiteboard system and its accessories, helping you to prevent injuries and equipment
damage. Ensure that your interactive whiteboard system is always being used correctly.
In this document, “SMART Board 680iv interactive whiteboard system” refers to your SMART Board
600 series interactive whiteboard and its SMART V25 projector, accessories and optional equipment.
The SMART V25 projector included with your system is designed to work only with certain
SMARTBoard interactive whiteboard models. Contact your authorized SMART reseller
(smarttech.com/where) for more information.
Safety warnings, cautions and important
information
W W A R N I N G
lFailure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lTwo people are required to mount your SMART product because it may be too heavy for one
person to safely maneuver.
When you lift your interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hands.
lWhen mounting the projector boom on a framed or hollow wall, attach both the mounting
bracket and the safety tether to a stud to safely support the projector’s weight. If you use only
drywall anchors, the drywall can fail, resulting in possible personal injury, and damage to the
product which may not be covered by your warranty.
i

lDo not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
lIf you are using an RS-232 serial expansion module, a wireless Bluetooth® connection
expansion module or a USB audio system, use only the power supply included with that
product. These products do not use the same power supplies. Using the wrong power supply
might create a safety hazard or damage the equipment. If in doubt, refer to the specification
sheet for your product to verify the power supply type.
lDo not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in personal
injury or product damage.
lThere are no user-serviceable parts inside the pen tray. Only qualified personnel should
disassemble the pen tray’s printed circuit boards, and this procedure must be done with
proper electrostatic discharge (ESD) protection.
lFor warnings related to the projector’s 3D support, see smarttech.com/support/3Dwarnings.
C C A U T I ON
lDo not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the
lens and crucial internal parts. Allow the system to stabilize to room temperature before
operation to prevent possible damage to the unit.
lDo not place the unit in hot locations, such as near heating equipment. Doing so could cause
a malfunction and shorten the life of the projector.
lAvoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
lDo not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
I M P O R T A N T I N F O R M A T I O N
ii

lIf you need to lean the interactive whiteboard against a wall before you mount it, make sure it
remains in an upright position, resting on the pen tray brackets, which can sustain the weight
of the interactive whiteboard.
Do not rest the interactive whiteboard on its side or on the top of the frame.
lYou must connect the USB cable that came with your SMARTBoard interactive whiteboard
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMARTBoard interactive whiteboard.
lDo not block the projector’s ventilation slots and openings.
lAvoid putting the projector into Standby mode during the lamp ignition phase because this
can lead to premature lamp failure. Keep the projector lamp on for a minimum of 30 minutes
before putting it into Standby mode to preserve the lamp life.
lIn a high altitude location over 6000' (1800 m), where the air is thin and cooling efficiency is
reduced, use the projector with the fan mode set to High.
lCycling power to the projector repeatedly can lock or damage your SMART product. After
you put the product into Standby mode, wait at least 30 minutes for cooling before starting
the product again.
lDo not adjust any settings in the service menu other than those listed in the following
procedures. Changing other settings might damage or affect the operation of your projector
and may invalidate your warranty.
lIf dust or small items prevent pen tray buttons from being pressed or cause constant button
contact, remove the obstructions carefully.
lBefore you clean the SMART V25 projector, press the Power button twice on the
Extended Control Panel (ECP) or remote control to put the system into Standby mode, and
then allow the lamp to cool for 30 minutes.
lDo not spray cleaners, solvents or compressed air near any part of the projector because
they can damage or stain the unit. Spraying the system could spread a chemical mist on
some of the projector’s components and lamp, resulting in damage and poor image quality.
lDo not allow liquids or commercial solvents of any kind to flow into the projector.
I M P O R T A N T I N F O R M A T I O N
iii

lWhen transporting your SMART product, repack it with as much of the original packaging as
possible. This packaging was designed with optimal shock and vibration protection.
lIf your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMARTTechnologies or parts with the same characteristics
as the original.
I I M P O R T A N T
lUse the instructions included with your SMART V25 projector to install your interactive
whiteboard and projector. The instructions in your SMARTBoard interactive whiteboard box
do not include instructions for installing the SMART V25 projector.
lMake sure an electrical socket is near your SMART product and remains easily accessible
during use.
lUsing your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.
lIf you have peripheral devices that do not use a 4-pin mini-DIN connector or an RCA
composite video jack, or if your device has an audio connection that does not use RCA
jacks, you may need to purchase third-party adapters.
lKeep your remote control in a safe place because there is no other way to access menu
options.
lPut your SMART product into Standby mode before cleaning it.
lFollow these guidelines to clean the projector:
oWipe the exterior of the projector with a lint-free cloth.
oIf necessary, use a soft cloth moistened with a mild detergent to clean the projector
housing.
oDo not use abrasive cleaners, waxes or solvents.
oAvoid touching the lens. If it is necessary to clean the lens:
oUse liquids or commercial solvents (such as glass cleaners) to clean the lens,
but do not spray them directly on the system.
oUse protective gloves and dip a lint-free cloth (such as Purestat PW2004) in an
anti-static solvent (such as Hyperclean EE-6310).
oGently wipe the lens from the center to the edge.
lDisconnect the product from its power source when it’s not used for a long period.
I M P O R T A N T I N F O R M A T I O N
iv

Environmental requirements
Before you install your SMART Board 680iv interactive whiteboard system, review the following
environmental requirements.
Environmental
requirement
Parameter
Operating temperature l41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
l41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)
Storage temperature l-4°F to 158°F ( -20°C to 70°C) at 5% to 90% relative humidity (non-
condensing)
Humidity l30% to 80% relative humidity, non-condensing
l5% to 85% relative humidity at 0' to 9800' (0 m to 3000 m)
lHumidity above 80% could cause slight wrinkling in the screen
surface sheet. The wrinkles disappear when the humidity lowers.
Water and fluid
resistance
lIntended for indoor use only. Doesn’t meet any salt-spray or water
ingress requirements.
lDon’t pour or spray liquids directly onto your interactive whiteboard,
the SMART V25 projector or any of its sub-components.
Dust lIntended for use in office and classroom environments. Not for
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust.
lDesigned for pollution degree 1 (P1) as per EN61558-1, which is
defined as “No pollution or only dry non-conductive pollution”.
Electrostatic discharge
(ESD)
lEN61000-4-2 severity level 4 for direct and indirect ESD
lNo malfunction or damage up to 8kV (both polarities) with a 330
ohm, 150 pF probe (air discharge)
lUnmated connectors meet no malfunction or damage up to 4kV
(both polarities) for direct (contact) discharge
Cables lAll SMART Board 680iv interactive whiteboard system cables
should be shielded to prevent potential accidents and degraded
video and audio quality.
Conducted and radiated
emissions
lEN55022/CISPR 22, Class A
I M P O R T A N T I N F O R M A T I O N
v

Contents
Important information i
Safety warnings, cautions and important information i
Environmental requirements v
Chapter 1: About your interactive whiteboard system 1
SMART Board 680iv interactive whiteboard system features 2
Included accessories 4
Optional accessories 5
Chapter 2: Installing your interactive whiteboard system 7
Choosing a location 8
Choosing a height 8
Securing the interactive whiteboard system 8
Installing your audio system 9
Routing the cables 10
Installing SMART software 11
Chapter 3: Using your interactive whiteboard system 13
Using your projector 13
Using your interactive whiteboard 25
Chapter 4: Integrating other devices 27
Video format compatibility 27
Connecting peripheral sources and outputs 29
Chapter 5: Maintaining your interactive whiteboard system 31
Maintaining your interactive whiteboard 31
Focusing and adjusting the projector image 31
Replacing the projector lamp 32
Chapter 6: Troubleshooting your interactive whiteboard system 41
Correcting image alignment issues 42
Diagnosing issues using the interactive whiteboard system indicators and controls 42
Resolving network communication issues 47
Resolving audio issues 47
Resolving video issues 48
Resolving image issues 48
Accessing the service menu 53
Locating serial numbers 55
vii

Transporting your interactive whiteboard system 55
Appendix A: Remotely managing your interactive whiteboard system 57
Web page management 58
Connecting your room control system to the SMART V25 projector 62
Projector programming commands 64
Simple Network Management Protocol (SNMP) 74
Appendix B: Hardware environmental compliance 75
Waste Electrical and Electronic Equipment regulations (WEEE directive) 75
Restriction of Certain Hazardous Substances (RoHS directive) 75
Batteries 75
Packaging 76
China’s Electronic Information Products regulations 76
U.S. Consumer Product Safety Improvement Act 76
Index 77
C O N T E N T S
viii

Chapter 1: About your interactive
whiteboard system
SMART Board 680iv interactive whiteboard system features 2
SMART Board 600 series interactive whiteboard 2
SMART V25 projector 3
Included accessories 4
Remote control 4
Pens 4
Eraser 4
Optional accessories 5
Your SMART Board 680iv interactive whiteboard system combines the wall-mounted, short-throw
SMART V25 projector with a SMART Board 600 series interactive whiteboard.
This chapter describes the features of your interactive whiteboard and provides information about
product parts and accessories.
Chapter 1
1

SMART Board 680iv interactive whiteboard
system features
Your SMART Board 680iv interactive whiteboard system
consists of the SMART Board 600 series interactive
whiteboard and the SMART V25 projector system.
When the SMART V25 projector displays an image from
your computer on the touch-sensitive interactive
whiteboard, you can do everything that you can do at
your computer—open and close applications, scroll
through files, meet with others, create new documents or
edit existing ones, visit websites, play video clips and
more—by touching the screen.
When you use SMART software with your SMART
Board 680iv interactive whiteboard system, you can write
or draw over the projected computer image in digital ink, and then save these notes to a .notebook file
or directly into any Ink Aware application.
SMART Board 600 series interactive whiteboard
Your SMART Board 600 series interactive whiteboard includes many features of earlier
SMARTBoard interactive whiteboards, such as a resistive touch screen and a pen tray.
Other features of your interactive whiteboard include the following:
lA pen tray that automatically detects when you pick up a pen tray
pen or the eraser
lPen tray buttons that activate the on-screen keyboard, right-click,
Orientation and Help functions
lA durable hard-coated surface optimized for projection and easily
cleaned with whiteboard cleaner
lA security cable lock feature that enables you to lock your
interactive whiteboard to help safeguard it from theft
For more information about your SMARTBoard interactive whiteboard, see the SMARTBoard 600
and D600 Series Interactive Whiteboard Installation and User’s Guide (smarttech.com/kb/001414).
SMARTBoard 600 series interactive whiteboards are available in two series. The SMARTBoard 600
series is the standard interactive whiteboard. The SMARTBoard D600 series offers dual-user
capabilities, which enable two users to touch or write simultaneously on the interactive whiteboard
C H A P T E R 1
About your interactive whiteboard system
2

using SMARTNotebook™ collaborative learning software. In dual-user mode, SMARTNotebook
software switches to full-screen mode and a line divides the screen into two separate workspaces,
each with its own set of tools. The SMART V25 projector is compatible with both standard and dual-
touch SMARTBoard interactive whiteboards.
SMARTBoard D600 series interactive whiteboards have a
unique logo on the lower-right side of the interactive whiteboard
frame to distinguish them from standard SMARTBoard 600series interactive whiteboards.
SMART V25 projector
The SMART V25 projector system includes a
projector for use with SMART Board 600 series
interactive whiteboards and a sturdy support
system for many different environments.
The features of the projector system include the following:
lA wall-mounted projector that uses DLP® technology by TexasInstruments™, providing
BrilliantColor™ performance and Gamma 2.2 correction with SMART Presentation, Bright
Room, Dark Room, sRGB and User modes
lPAL, PAL-N, PAL-M, SECAM, NTSC, NTSC 4.43 video system compatibility
lComposite, S-video and VESA® RGB with additional interface support for Component YPbPr
and Component YCbCr inputs with appropriate adapters (not included)
lQVGA, VGA, SVGA, XGA, SXGA, SXGA+ and UXGA video format compatibility
lNative 1024 × 768 resolution
lRemote management via a serial RS-232 interface
lAn alert broadcast feature that enables administrators to send notification messages
to network-connected SMART V25 projector systems for immediate on-screen display
lA 3D-ready projector using DLPLink™ technology ensures compatibility with the emerging 3D
content ecosystem
lA self-protection timer for a hot re-strike of the projector lamp
lProtected cable routing to prevent tampering and clutter
C H A P T E R 1
About your interactive whiteboard system
3

lA secure mounting and installation system that includes
oAn optional projector lock ring to prevent removal of the projector from the boom
oA safety tether
oTemplates and instructions for positioning the system in a safe manner
Included accessories
The following accessories are included with your interactive whiteboard system.
Remote control
The remote control enables you to control the system and set up your SMART V25
projector. Use the remote control to access menu options, system information and input
selection options.
Pens
The pens have rubberized grip areas and are colored to match four colors of
digital ink: black, red, green and blue.
You can use dry-erase markers to replace the included pens, as long as
they’re a similar shape, don’t scratch or mark your interactive whiteboard
surface and reflect infrared light. If the substitute doesn’t reflect infrared
light, the pen tray sensors might not detect the presence of the pen.
N N O T E
Some of SMART’s older pens aren’t designed to reflect infrared light and the pen tray sensors might
not detect them reliably.
T T I P
Wrap light-colored tape around a substitute pen to improve the reflection of infrared light and help
with tool detection.
Eraser
The eraser resembles a rectangular chalkboard eraser. You can use a
substitute object, as long as it has a similar shape, reflects infrared light and
doesn’t scratch or mark the interactive whiteboard surface.
C H A P T E R 1
About your interactive whiteboard system
4

Optional accessories
You can add a variety of accessories to your interactive whiteboard to best meet your specific needs.
Purchase these items from your authorized SMART reseller (smarttech.com/where) when you order
your interactive whiteboard system or later.
For more information on accessories, go to smarttech.com/accessories.
C H A P T E R 1
About your interactive whiteboard system
5

Chapter 2: Installing your interactive
whiteboard system
Choosing a location 8
Choosing a height 8
Securing the interactive whiteboard system 8
Locking the pen tray to your interactive whiteboard 8
Securing the projector to the boom 9
Installing your audio system 9
Routing the cables 10
Installing SMART software 11
Consult the SMART Board 680iv interactive whiteboard system installation document included with
your product for instructions on how to install your product and use the mounting template.
I I M P O R T A N T
Use the instructions included with your SMART V25 projector to install your interactive whiteboard
and projector. The instructions in your SMARTBoard interactive whiteboard box do not include
instructions for installing the SMART V25 projector.
This chapter provides additional considerations and details for installing your interactive whiteboard
system.
Chapter 2
7

Choosing a location
Choose a location for your interactive whiteboard system that’s far from bright light sources, such as
windows and strong overhead lighting. Bright light sources can cause distracting shadows on your
interactive whiteboard and can reduce the contrast of the projected image.
Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface. For
best presentation alignment, mount your interactive whiteboard system in a location central to your
audience’s viewing direction. For mobile or adjustable installation options, contact your authorized
SMART reseller (smarttech.com/where).
Choosing a height
SMART includes a mounting template with each interactive whiteboard system. If you lose this
template, contact your authorized SMART reseller (smarttech.com/where). Using this template
ensures that you can do the following:
lMount the projector at a safe height for head space clearance, while maintaining enough space
for airflow and installation access above the unit.
lPosition the projector at the correct height above your interactive whiteboard to align the
projected image with the touch screen.
Dimensions on the template recommend a distance from the floor suitable for adults of average
height. You should consider the general height of your user community when you choose a position
for your interactive whiteboard.
Securing the interactive whiteboard system
Locking the pen tray to your interactive whiteboard
To learn how to lock the pen tray to your interactive whiteboard, see the SMARTBoard 600 and D600
Series Interactive Whiteboard Installation and User’s Guide (smarttech.com/kb/001414).
C H A P T E R 2
Installing your interactive whiteboard system
8

Securing the projector to the boom
To learn how to secure the SMART V25 projector to the boom, see the included installation
instructions for the SMARTBoard 480iv and 680iv interactive whiteboard system
(smarttech.com/kb/153153).
Installing your audio system
Your SBA-V projection audio system comes with two SBA-V speakers and mounting brackets. Your
audio system also includes a switching power supply and the cabling required to connect your audio
system to your interactive whiteboard and projector.
Before you connect the audio system to the projector, you must install the speaker brackets,
speakers and speaker cable clips. Mount the speakers directly to your interactive whiteboard.
Connect the speakers to the projector connection panel using the dual-channel (left and right) RCA
plug-to-3.5 mm phone connector cable included with the speakers.
To learn how to install your audio system, see the installation instructions for the 20W audio system
for SMARTBoard interactive whiteboards (smarttech.com/kb/158089).
C H A P T E R 2
Installing your interactive whiteboard system
9

Routing the cables
When connecting cables from a SMART V25 projector to your interactive whiteboard, make sure that
all cables pass along the top of the interactive whiteboard wall-mounting bracket and then down the
side of the interactive whiteboard.
N N O T E
Don’t connect the power cable to a power outlet until you connect all the cables to the projector.
C H A P T E R 2
Installing your interactive whiteboard system
10