SMART Board M600ix3 User manual

Help us make this document bett er
smarttech.com/docfeedback/170910
SMARTBoard® M600ix3
interactive whiteboard systems
CONFIGURATION AND USER’S GUIDE
FOR MODELS M680ix3 AND M685ix3

smarttech.com/kb/170910
FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the
interference at his own expense.
Trademark notice
SMARTBoard, SMARTNotebook, SMARTMeetingPro, DViT, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of
SMARTTechnologiesULC in the U.S. and/or other countries. Microsoft, Windows and InternetExplorer are either registered trademarks or trademarks of
Microsoft Corporation in the U.S. and/or other countries. All other third-party product and company names may be trademarks of their respective owners.
Copyright not ice
© 2013–2015 SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system
or translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to
change without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following U.S. patents: smarttech.com/patents.
05/2015

i smarttech.com/kb/170910
Important information
Before you install and use the SMARTBoard® interactive whiteboard system, read and understand
the safety warnings and precautions in this user’s guide and the included important information
document. These safety warnings and precautions describe the safe and correct operation of the
interactive whiteboard system and its accessories, helping you prevent injuries and equipment
damage. Ensure that the interactive whiteboard system is always used correctly.
In this document, “interactive whiteboard system” refers to the following:
lSMARTBoard M685 series interactive whiteboard
lSMARTU100 or SMARTU100w projector
lAccessories and optional equipment
The projector included with the system is designed to work only with certain SMARTBoard
interactive whiteboard models. Contact your authorized SMART reseller (smarttech.com/where) for
more information.
Safety warnings, cautions and important
information
Installation
WARNING
lFailure to follow the installation instructions shipped with the SMART product could result in
injury and damage to the product.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lTwo people are required to mount your SMART product because it may be too heavy for
one person to safely maneuver.
When you lift the interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hand.

IMPORTANT INFORMATION
ii smarttech.com/kb/170910
lWhen mounting the projector boom on a framed or hollow wall, attach the mounting bracket
to a stud to safely support the projector’s weight. If you use only drywall anchors, the drywall
can fail, resulting in possible injury and damage to the product which may not be covered
by the warranty.
lDo not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
CAUTION
lDo not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the
lens and crucial internal parts. Allow the system to reach room temperature before
operation to prevent possible damage to the unit.
lDo not place the unit in hot locations, such as near heating equipment. Doing so could cause
a malfunction and shorten the life of the projector.
lAvoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
lDo not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
lYou must connect the USB cable that came with your SMARTBoard interactive whiteboard
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMARTBoard interactive whiteboard.
IMPORTANT
lUse the SMARTBoard M600ix3 interactive whiteboard system installation guide
(smarttech.com/kb/170886) to install the interactive whiteboard and projector.
lMake sure an electrical socket is near the SMART product and remains easily accessible
during use.
lUsing the SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.

IMPORTANT INFORMATION
iii smarttech.com/kb/170910
Operation
WARNING
lIf you are using an external audio system, use only the power supply included with that
product. Using the wrong power supply might create a safety hazard or damage the
equipment. If in doubt, refer to the specification sheet for your product to verify the power
supply type.
lDo not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in injury or
product damage.
lRefer to the safety warnings and precautions published by the projector
manufacturer. Do not stare (or allow children to stare) directly into the projector’s beam of
light.
lDo not touch (or allow children to touch) your projector because it can become extremely
hot during normal operation.
lDo not stand (or allow children to stand) on a chair to touch the surface of the SMARTBoard
product. Instead, safely fix the product at the appropriate height on a wall or use a SMART
height-adjustable floor stand.
lTo prevent injury or product and property damage, use only the mounting hardware
supplied with the SMARTBoard M600 series interactive whiteboard when you install the
product on drywall. The mounting hardware provided with other interactive whiteboards
may not be strong enough to support the weight of SMARTBoard M600 series interactive
whiteboards.
CAUTION
lDo not block the projector’s ventilation slots and openings.
IMPORTANT
lKeep the remote control in a safe place because there is no other way to access menu
options.
lDisconnect the product from its power source when it’s not used for a long period.

IMPORTANT INFORMATION
iv smarttech.com/kb/170910
Other precautions
If you’re using a SMARTproduct other than a SMARTBoard interactive whiteboard system, refer to
the product’s installation manual for relevant warnings and maintenance instructions.
Environmental requirements
Before you install the SMARTBoard interactive whiteboard system, review the following
environmental requirements.
Environmental
requirement
Parameter
Operating temperature l41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
l41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)
Operating temperature
(projector)
lStandard speed: 41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to
1800 m)
lHigh speed: 41°F to 86°F (5°C to 30°C) from 6000' to 6800' (1800 m
to 2100 m)
Storage temperature -4°F to 122°F (-20°C to 50°C)
Humidity lUp to 85% storage relative humidity, non-condensing
Up to 85% operating relative humidity, non-condensing
Water and fluid
resistance
lIntended for indoor use only. Doesn’t meet any salt-spray or water
ingress requirements.
lDon’t pour or spray liquids directly onto your interactive whiteboard,
the projector or any of its sub-components.
Dust Intended for use in office and classroom environments. Not for
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust. See Cleaning the projector on page28 for
information on cleaning the projector.
Electrostatic discharge
(ESD)
lEN61000-4-2 severity level 4 for direct and indirect ESD
lNo malfunction or damage up to 8kV (both polarities) with a
330ohm, 150 pF probe (air discharge)
lUnmated connectors meet no malfunction or damage up to 4kV
(both polarities) for direct (contact) discharge
Cables All SMARTBoard interactive whiteboard system cables should be
shielded to prevent potential accidents and degraded video and
audio quality.
Conducted and
radiated emissions
EN55022/CISPR 22, Class A

v smarttech.com/kb/170910
Contents
Important information i
Safety warnings, cautions and important information i
Environmental requirements iv
Chapter 1: About the interactive whiteboard system 1
SMARTBoard interactive whiteboard system features 2
Included accessories 4
Chapter 2: Installing the interactive whiteboard system 5
Choosing a location 5
Choosing a height 6
Securing the projector to the boom 6
Routing the cables 7
Installing SMART software 7
Chapter 3: Using the interactive whiteboard system 9
Using the projector 9
Using the interactive whiteboard 25
Chapter 4: Maintaining the interactive whiteboard system 27
Maintaining the interactive whiteboard 27
Cleaning the projector 28
Focusing and adjusting the projector image 29
Replacing the projector lamp 29
Chapter 5: Troubleshooting the interactive whiteboard system 37
Before you start 38
Determining the interactive whiteboard system’s status 39
Resolving interactive whiteboard issues 42
Resolving projector errors 42
Resolving image issues 43
Resolving audio issues 47
Resolving network communication issues 48
Accessing the service menu 48
Transporting the interactive whiteboard system 49
Appendix A: Remotely managing the system through a network interface 51
Web page management 51
Simple Network Management Protocol (SNMP) 59

CONTENTS
vi smarttech.com/kb/170910
Appendix B: Remotely managing the system through an RS-232 serial interface 61
Serial interface settings 62
Projector programming commands 63
Appendix C: Integrating other devices 89
Video format 89
Connecting peripheral sources and outputs 95
Appendix D: Remote control code definitions 97
Appendix E: Hardware environmental compliance 99
Waste Electrical and Electronic Equipment and Battery regulations (WEEE and
BatteryDirectives) 99
Batteries 99
Mercury 99
More information 99
Index 101

Chapter 1
1 smarttech.com/kb/170910
Chapter 1: About the interactive whiteboard
system
SMARTBoard interactive whiteboard system features 2
SMARTBoard M600 series interactive whiteboard 2
SMARTU100 or SMARTU100w projector 3
Included accessories 4
Remote control 4
Pens 4
Optional accessories 4
The SMARTBoard interactive whiteboard system combines the following components:
lSMARTBoard M600 series interactive whiteboard
lWall-mounted, short-throw SMARTU100 or SMARTU100w projector
lAccessories and optional equipment
This chapter describes the features of the interactive whiteboard and provides information about
product parts and accessories.

CHAPTER 1
ABOUT THE INTERACTIVE WHITEBOARD SYSTEM
2 smarttech.com/kb/170910
SMARTBoard interactive whiteboard system
features
Your SMARTBoard interactive whiteboard system
uses the short-throw, high-offset SMARTU100 or
SMARTU100w projector. When the projector
displays an image from your computer on the touch-
sensitive interactive whiteboard, you can do
everything that you can do at your computer—open
and close applications, scroll through files,
conference with others, create new documents or
edit existing ones, visit websites, play video clips and
more—by touching the screen. You can use an array
of gestures within applications.
This projector also supports video and audio
connections from a variety of devices, including
DVD/Blu-ray™ players, VCRs, document cameras and digital cameras, and can project media from
these sources onto the interactive screen.
When you use SMART software with your SMARTBoard interactive whiteboard system, you can
write or draw over the projected computer image in digital ink using a pen tray pen or your finger,
and then save these notes to a .notebook file or directly into any Ink Aware application.
SMARTBoard M600 series interactive whiteboard
Your SMARTBoard M600 series interactive whiteboard, featuring SMART’s proprietary DViT®
(DigitalVisionTouch) technology, is the most intuitive touch-sensitive front projection interactive
whiteboard in the world.
The SMARTBoard M600 series interactive whiteboard performs best with the SMARTU100
projector because of its exceptional color performance, aspect ratio, input response and short-
throw image distance.