SMART KAPP42 User manual

USER’S GUIDE
FOR MODEL KAPP42

smarttech.com/kb/170769
Product registration
If you register your SMART product, we’ll notify you of new features and software upgrades.
Register online at smarttech.com/registration.
Keep the following information available in case you need to contact SMARTSupport.
Product key:
Date of purchase:
Trademark notice
SMARTkapp, DViT, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the U.S. and/or
other countries. Apple, App Store, iPhone and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. Android and GooglePlay are
trademarks of Google Inc. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the
Creative Commons 3.0 Attribution License. The Bluetooth word mark is owned by the Bluetooth SIG, Inc. and any use of such marks by SMARTTechnologiesULC
is under license. All other third-party product and company names may be trademarks of their respective owners.
Copyright notice
© 2014SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or
translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change
without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following U.S. patents.
www.smarttech.com/patents
08/2014

i smarttech.com/kb/170769
Important information
WARNING
lDo not open or disassemble the SMART product. You risk electrical shock from the high
voltage inside the casing. Opening the casing also voids your warranty.
lEnsure that any cables extending across the floor to your SMART product are properly
bundled and marked to avoid a trip hazard.
lEnsure your installation complies with local building and electrical codes.
lFailure to follow the installation instructions shipped with your SMART product could result in
personal injury and product damage which may not be covered by your warranty.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lUse SMART supplied mounting hardware or hardware that is designed to properly support
the weight of your product.
lTo prevent injury or product damage, use the power cable and power supply provided with
this product.
lDo not place any heavy objects on the power cable. Damage to the cable could cause
shock, fire or product damage which may not be covered by your warranty.

iii smarttech.com/kb/170769
Contents
Important information i
Chapter 1: Welcome 1
About your capture board 1
About this guide 3
Other documentation and resources 3
Chapter 2: Using your capture board 5
Writing on your capture board 6
Connecting your mobile device to your captureboard 6
Sharing and saving your notes 10
Chapter 3: Maintaining your capture board 17
Cleaning your capture board 17
Transporting your capture board 18
Replacing the markers and eraser 18
Chapter 4: Troubleshooting your capture board 19
Resolving hardware issues using the indicatorlights 19
Resolving app issues 21
Appendix A: Hardware environmental compliance 23
Waste Electrical and Electronic Equipment (WEEE) 23
More information 23

Chapter 1
1 smarttech.com/kb/170769
Chapter 1: Welcome
About your capture board 1
Capture board 2
Dry erase markers and eraser 2
Mounting bracket and hardware 2
SMARTkapp app 3
About this guide 3
Other documentation and resources 3
Specifications 3
Installation instructions 3
Tutorial and Help 4
Training 4
Frequently asked questions 4
Knowledge base 4
This chapter introduces you to your SMARTkapp™ capture board and this guide.
About your capture board
The SMARTkapp capture board enables you to collaborate with others in a simple but powerful
way. Write and draw on the capture board like you would a regular dry erase board. You can then
connect a Bluetooth®-enabled mobile device to the capture board by scanning a QuickResponse
(QR) code or by tapping the NearField Communication (NFC) tag. When you first connect your
mobile device, you’re directed to the AppleAppStore or GooglePlay™ to download the
SMARTkapp app. After you download and install the app, you can use it to connect to your
capture board and share content with others.
The SMARTkapp capture board product consists of the following components:
lCapture board
lDry erase markers and eraser
lMounting bracket and hardware
lSMARTkapp app

CHAPTER 1
WELCOME
2 smarttech.com/kb/170769
Capture board
The capture board features SMART’s proprietary DViT® (DigitalVisionTouch)
technology on a 42" (107cm) writing surface. DViT technology captures the
notes you make on the capture board using the dry erase markers and eraser.
The capture board’s Bluetooth® 2.1 + EDR wireless technology then transfers
your notes as a digital image to a connected mobile device. Alternatively, you
can save your notes to a FAT-formatted USB drive by connecting it to the
capture board’s USB 2.0 Type-A receptacle.
Dry erase markers and eraser
Your capture board comes with three dry erase markers and an eraser that are specially designed
to work with the captureboard.
The capture board includes holders for one marker and the eraser as well as a storage area (on the
back of the capture board) for the other two markers.
Use the markers to write or draw, and use the eraser to erase.
Mounting bracket and hardware
You can mount your capture board on a wall using the supplied mounting bracket and hardware.
Alternatively, you can mount the capture board using a standard VESA® 400 mm × 400 mm
mounting bracket.

CHAPTER 1
WELCOME
3 smarttech.com/kb/170769
SMARTkapp app
The SMARTkapp app enables you to connect your Apple or Android™ mobile device to your
capture board and then do the following:
lView notes you write on your capture board on your mobile device
lShare your notes with others
lSave your notes
About this guide
This guide explains how to use your capture board. It includes the following information:
lHow to use your capture board and the SMARTkapp app
lHow to maintain your capture board for years of use
lHow to troubleshoot issues with your capture board
This guide is intended for individuals who use and maintain capture boards. Other documentation
and resources are available for individuals who install capture boards.
TIP
You can view an online version of this guide on your computer, tablet or smart phone by going to
onlinehelp.smarttech.com/english/guides/kapp/1_0 or by scanning the QR code on the cover.
Other documentation and resources
SMART provides an extensive library of documentation and resources for your capture board.
Specifications
The SMARTkapp 42" capture board specifications (smarttech.com/kb/170770) define the
captureboard’s dimensions, weight, recommended operating and storage temperatures, power
specifications and other important information.
Installation instructions
Your capture board comes with installation instructions that explain how to mount the
captureboard using the supplied mounting bracket and hardware.
If you misplaced the installation instructions, you can download them from
smarttech.com/kb/170768.

CHAPTER 1
WELCOME
4 smarttech.com/kb/170769
Tutorial and Help
When you first start the SMARTkapp app on your mobile device, a tutorial opens. This tutorial
explains how to connect your mobile device to your capture board and share and save your notes
(see Installing the app and starting it for the first time on page7).
If you want to view the tutorial subsequent times, you can open it by pressing Settings on the
app home screen and then pressing Intro Tutorial. You can also view troubleshooting and support
information in the Help.
Training
The SMART training website (smarttech.com/trainingforbusiness) includes an extensive library of
training resources you can refer to when learning how to use your capture board.
Frequently asked questions
For answers to common questions about the capture board, see SMARTkapp capture board
frequently asked questions (smarttech.com/kb/170793).
Knowledge base
The Support center (smarttech.com/support) includes a knowledge base that you can refer to
when performing maintenance on your capture board or troubleshooting issues with your
captureboard.