SMART Board 6065 Operating manual

SMARTBoard® 6065
interactive flat panel
SETUP AND MAINTENANCE GUIDE

smarttech.com/kb/170642
Product registration
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Register online at smarttech.com/registration.
Keep the following information available in case you need to contact SMARTSupport.
Serial number:
Date of purchase:
Licenses
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United
States and other countries.
Trademark notice
SMARTBoard, SMARTInk, SMARTNotebook, DViT, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of
SMARTTechnologiesULC in the U.S. and/or other countries. All third-party product and company names may be trademarks of their respective owners.
Copyright not ice
© 2014SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or
translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change
without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following U.S. patents.
www.smarttech.com/patents.
08/2014

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Important information
WARNING
lFailure to follow the installation instructions shipped with your SMART product could result in
personal injury and product damage which may not be covered by your warranty.
lDo not open or disassemble the SMART product. You risk electrical shock from the high
voltage inside the casing. Opening the casing also voids your warranty.
lDo not stand (or allow children to stand) on a chair to touch the surface of your SMART
product. Rather, mount the product at the appropriate height.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lIf your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMARTTechnologies or parts with the same characteristics
as the original.
lEnsure that any cables extending across the floor to your SMART product are properly
bundled and marked to avoid a trip hazard.
lDo not insert objects inside the cabinet ventilation holes, because they could touch
dangerous voltage points and cause electric shock, fire or product damage which may not
be covered by your warranty.
lDo not place any heavy objects on the power cable. Damage to the cable could cause
shock, fire or product damage which may not be covered by your warranty.
lUseonly extension cords and outlets into which this product’s polarized plug can be fully
inserted.
lUse the power cable provided with this product. If a power cable is not supplied with this
product, please contact your supplier. Use only power cables that match the AC voltage of
the power outlet and that comply with your country’s safety standards.
lIf the glass is broken, do not touch the liquid crystal. To prevent injury, handle glass
fragments with care when disposing of them.
lDo not move or mount the interactive flat panel by connecting rope or wire to its handles.
Because the interactive flat panel is heavy, rope, wire or handle failure could lead to
personal injury.

IMPORTANT INFORMATION
ii smarttech.com/kb/170642
lUse only VESA®-approved mounting hardware.
lDisconnect all power cables for your interactive flat panel from the wall outlet and seek
assistance from qualified service personnel when any of the following occurs:
oThe power cable or plug is damaged
oLiquid is spilled into the interactive flat panel
oObjects fall into the interactive flat panel
oThe interactive flat panel is dropped
oStructural damage such as cracking occurs
oThe interactive flat panel behaves unexpectedly when you follow operating
instructions
CAUTION
lBefore you clean your SMART product, shut down or disconnect the computer. Otherwise,
you may scramble the desktop icons or inadvertently activate applications when you wipe
the screen.
lAvoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
lMake sure an electrical socket is near your SMART product and remains easily accessible
during use.
lThe external power supply needs to meet the Limited Power Source (LPS) requirements of
CSA/UL/IEC/EN 60950-1, when required.
lThis SMART product should be used only with European TN and TT power distribution
systems.
It is not suitable for older, IT-type power distribution systems found in some European
countries. "This system (IT-type) is widely used isolated from earth, in some installations in
France, with impedance to earth, at 230/400V, and in Norway, with voltage limiter, neutral
not distributed, at 230V line-to-line." (IEC 60950:1999)
Contact qualified personnel if you’re uncertain of the type of power system available where
you’re installing your SMART product.
lYou must connect the USB cable that came with your interactive flat panel to a computer
that has a USB compliant interface and that bears the USB logo. In addition, the USB source
computer must be compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or
UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid damage to the
interactive flat panel.

IMPORTANT INFORMATION
iii smarttech.com/kb/170642
IMPORTANT
lThe following are the power requirements for your interactive flat panel:
Model Power requirements
SPNL-6065 100V to 240V AC, 50 Hz to 60 Hz, 190 W
lFor additional requirements and other information, refer to your interactive flat panel’s
specifications (see Specifications on page7).

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Contents
Important information i
Chapter 1: Welcome 1
About your interactive flat panel 1
About this guide 6
Other documentation and resources 7
Chapter 2: Mounting your interactive flatpanel 9
Before mounting your interactive flat panel 9
Choosing a location 10
Choosing a height 11
Chapter 3: Connecting power and devices 13
Connector panels 13
Connecting power 14
Connecting the computer 14
Connecting external speakers 15
Chapter 4: Setting up your interactive flatpanel and computer 17
Turning on your interactive flat panel and computer for the first time 17
Installing SMART software 17
Running the connection wizard 18
Chapter 5: Using your interactive flat panel 19
Turning on and turning off your interactiveflatpanel 19
Resetting your interactiveflatpanel 20
Using your interactive flat panel with thecomputer 20
Menu control panel 21
Using Pen ID 21
Erasing on the interactive flat panel 22
Chapter 6: Maintaining your interactiveflatpanel 23
Opening SMARTSettings 23
Updating firmware 24
Updating software 24
Orienting your interactive flat panel 24
Calibrating your interactive flat panel 25
Replacing a pen nib 26
Cleaning the screen 26
Cleaning the camera windows and reflective tape 27

CONTENTS
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Maintaining ventilation 28
Preventing condensation 28
Checking the interactive flat panel installation 29
Removing your interactive flat panel 29
Transporting your interactive flat panel 30
Chapter 7: Troubleshooting your interactiveflatpanel 31
Locating the interactive flat panel serial number 31
Resolving image issues 31
Resolving touch control and digital ink issues 35
Resolving audio issues 36
Resolving issues using the SMART ConnectionWizard 37
Resolving issues using SMARTBoard Diagnostics 37
Appendix A: Using the on-screen display menu 39
Changing settings in the on-screen display menu 39
SMARTBoard6065 interactive flat panel on-screen display menu 40
Appendix B: Hardware environmental compliance 43
Waste Electrical and Electronic Equipment (WEEE) 43
More information 43
Index 45

Chapter 1
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Chapter 1: Welcome
About your interactive flat panel 1
Features 2
Touch-enabled interactivity 2
Multitouch capabilities 2
Gesture support 2
Pen ID 2
Pens 2
Multiuser support 3
Audio 3
SMART software 3
Components 4
Front view 4
Screen 4
Cameras and reflective tape channel 5
Speakers 5
Pens and erasers 5
Front control panel 6
About this guide 6
Other documentation and resources 7
Specifications 7
Installation instructions 7
Training 7
Knowledge base 7
This chapter introduces you to your SMARTBoard interactive flat panel and this guide.
About your interactive flat panel
Your SMARTBoard® interactive flat panel features SMART’s proprietary DViT®
(DigitalVisionTouch) technology on an LCD screen with e-LED backlight which enables you to
select, write and erase on the interactive surface. You can do everything on the interactive flat
panel that you can do at your computer by touching the surface, and you can use an array of
gestures within applications.

CHAPTER 1
WELCOME
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Features
Your interactive flat panel includes several features:
lTouch-enabled interactivity and object awareness
lMultitouch capabilities
lGesture support
lPen ID
lPens
lMultiuser support
lAudio
lSMART software
Touch-enabled interactivity
You can do everything on your interactive flat panel that you can do at your computer—open and
close applications, meet with others, create new documents or edit existing ones, visit websites,
play and manipulate videos and so on—by touching the interactive surface.
You can also write over any application in digital ink using one of the supplied pens or your finger,
and then erase the digital ink using the eraser on the pen or your palm.
Object awareness enables you to pick up a pen, and then write, select or erase without replacing
the pen.
Multitouch capabilities
Support for a minimum of four simultaneous touches enables multiple users to interact with the
interactive flat panel by using the included pens or other objects, or by using their fingers to write
and to perform gestures.
Gesture support
You can use an array of gestures within applications, including panning, scaling, rotating and
zooming in and out.
Pen ID
The Pen ID feature enables you to assign different ink appearances to each pen.
Pens
The interactive flat panel includes two pens with attached erasers.

CHAPTER 1
WELCOME
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Multiuser support
Two users can each pick up pens and draw on the screen at the same time, enabling greater
collaboration.
Audio
Your interactive flat panel includes two 10 W integrated side-firing speakers for presenting audio
from connected input sources.
SMART software
You can install the following SMART software on the computers connected to your interactive flat
panel to take full advantage of the interactive flat panel’s features:
Software Description
SMARTProductDrivers SMARTProductDrivers enables connected computers to detect
input from your interactive flat panel.
SMARTInk® SMARTInk enables you to write and draw in digital ink over open
applications, files, folders, websites and any other open window on
your computer. When you write outside the open windows on your
computer, a SMARTInk Note appears and you can write inside the
note.
When you open an application that has its own ink tools, you can
turn off SMARTInk, and then use the application’s ink tools to write
in the content.
SMARTNotebook®
collaborative learning
software
SMARTNotebook software enables you to use your interactive flat
panel in a classroom.

CHAPTER 1
WELCOME
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Components
Front view
Your interactive flat panel consists of the following components:
No. Name
1 Cameras and reflective tape channel
2Screen
3 Front control panel
4 Pen
NOTE
Components not pictured include the connector panels (see Connector panels on page13) and
the menu control panel (see Menu control panel on page21).
Screen
Models Diagonal Width Height Aspect ratio
SPNL-6065 64 1/2" (163.9 cm) 56 1/4" (142.8 cm) 31 5/8" (80.4 cm) 16:9
For information on cleaning the screen, see Cleaning the screen on page26.

CHAPTER 1
WELCOME
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Cameras and reflective tape channel
In the corners of the screen, there are cameras that track finger and pen positions across the
screen. The screen is bordered by a channel that contains reflective tape.
For information on cleaning the camera windows and reflective tape, see Cleaning the screen on
page26.
CAUTION
lKeep the reflective tape dry.
lDo not remove or damage the reflective tape.
IMPORTANT
lDo not attach items such as adhesive notes to the screen because they will interfere with
the cameras.
lDo not place anything in the channel because it will interfere with the cameras.
Speakers
Your interactive flat panel includes two 10 W integrated front firing speakers. You can connect
external speakers if desired (see Connecting external speakers on page15).
Pens and erasers
Your interactive flat panel comes with two pens with an eraser attached.
The bottom bezel of the interactive flat panel includes magnetic holders for the pens. Removing a
pen from the holders activates it and enables you to either draw or erase digital ink.
CAUTION
When returning the pen to the magnetic holder, ensure that it is centered in its holder to prevent
it from falling and potentially being damaged.

CHAPTER 1
WELCOME
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Front control panel
The front control panel contains the Standby, Input Select, Mute and volume control buttons.
No. Name
1 Standby button
2 Input Select button
3Mute button
4 Volume decrease
5 Volume increase
IMPORTANT
lIf there is a film over the front control panel, remove the film before using the front control
panel.
In normal use:
lThe volume control, Mute and input buttons are white.
lThe Standby button is white when the interactive flat panel is on
lThe Standby button is amber when the interactive flat panel is in standby
About this guide
This guide explains how to set up and maintain your interactive flat panel. It includes the following
information:
lHow to mount your interactive flat panel
lHow to connect your computer
lWhat users can do with your interactive flat panel
lHow to maintain your interactive flat panel for years of use
lHow to troubleshoot issues with your interactive flat panel
In addition, this guide includes information on your interactive flat panel’s on-screen display menu.

CHAPTER 1
WELCOME
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This guide is intended for individuals who are responsible for installing and maintaining interactive
flat panels in their organizations. Other documentation and resources are available for individuals
who use interactive flat panels.
Other documentation and resources
In addition to this guide, there are resources for individuals who install, maintain and use interactive
flat panels.
Specifications
Your interactive flat panel’s specifications define the product’s dimensions, weight, recommended
operating and storage temperatures, power requirements and consumption and other important
information for installation and maintenance.
Model Specifications
SPNL-6065 smarttech.com/kb/170640
Installation instructions
Your interactive flat panel comes with installation instructions. These installation instructions explain
how to unpack, assemble and mount your interactive flat panel and how to connect it to computers
and other devices. If you misplaced these installation instructions, you can download a PDFversion
from smarttech.com/kb/170641.
To use your interactive flat panel with a connected computer, you need to install SMART software
on the computer (see SMART software on page3).
Training
The SMART training website (smarttech.com/training) includes an extensive library of training
resources you can refer to when first learning to set up or use your interactive flat panel.
Knowledge base
The Support center (smarttech.com/support) includes a knowledge base that you can refer to
when performing maintenance on your interactive flat panel or troubleshooting issues with your
interactive flat panel.

Chapter 2
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Chapter 2: Mounting your interactive flatpanel
Before mounting your interactive flat panel 9
Choosing a location 10
Choosing a height 11
To mount your interactive flat panel on a wall, you require a team of professional installers.
This chapter is intended for installers. Installers should read this chapter along with the installation
instructions included with the interactive flat panel before they mount the interactive flat panel.
WARNING
Improper mounting of your interactive flat panel can result in personal injury and product
damage.
Before mounting your interactive flat panel
Do the following before mounting your interactive flat panel:
lReview the environmental requirements in the interactive flat panel’s specifications (see
Specifications on page7).
lSave all product packaging so that it’s available if you need to transport the interactive flat
panel. If the original packaging isn’t available, you can purchase new product packaging from
your authorized SMART reseller (smarttech.com/where).
lRefer to local building codes to ensure the wall can support the weight of the interactive flat
panel and mounting equipment.
Model Weight (lb.) Weight (kg)
SPNL-6065 136 61.4

CHAPTER 2
MOUNTING YOUR INTERACTIVE FLATPANEL
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lUse a standard VESA mounting plate (not included) to mount the interactive flat panel on a
wall.
Model Mounting plate
SPNL-6065 400 mm × 400 mm
lUse M8 screws to fasten the wall bracket.
Model Screw length1Fasten force
SPNL-6065 20 mm + x mm < M8 < 50 mm + xmm 97.36–177.01 in-lb.
(11–20 N·m)
CAUTION
Do not over-tighten the
screws.
NOTE
SMART recommends M8 × 30 mm mounting screws for standard installations where the
total wall mount bracket and washer thickness is less than 7 mm.
lBecause the receptacles might not be easily accessible after the installers mount the
interactive flat panel, consider connecting cables for power, computers and other devices
while the interactive flat panel is still in its packaging (see Connecting power and devices on
page13).
lBefore turning on the interactive flat panel for the first time, clean the camera windows and
reflective tape following the instructions in Cleaning the camera windows and reflective tape
on page27.
Choosing a location
Do the following when choosing a location for the interactive flat panel:
lDo not install the interactive flat panel in a location where a door or gate could hit it.
lDo not install the interactive flat panel in an area where it will be subjected to strong vibrations
or dust.
lChoose a location that’s far from bright light sources, such as windows and strong overhead
lighting. IR lighting can cause issues with the performance of the cameras and can lead to
unintentional or missed touches.
1Where x is the total thickness of the wall bracket and washer.

CHAPTER 2
MOUNTING YOUR INTERACTIVE FLATPANEL
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lDo not install the interactive flat panel near where the main power supply enters the building.
lEnsure adequate ventilation or provide air conditioning around the interactive flat panel so
that heat can flow away from the unit and the mounting equipment.
lIf you mount the interactive flat panel in a recessed area, leave at least 4" (10 cm) of space
between the interactive flat panel and the recessed walls to enable ventilation and cooling.
Choosing a height
Consider the general height of the user community
when you choose the height for the interactive flat
panel.